Website https:// otavietnam.com is committed to protecting the personal information of our customers. Please read the “Information Privacy Policy” below to better understand the commitments we make.
Purpose and Scope of Collection
- Data collection primarily on the website https:// otavietnam.com includes: Full name, phone number, and address of the customer. This is the information that https:// otavietnam.com needs members to provide so that https:// otavietnam.com can contact, provide support, confirm, and ship goods to customers.
- During the payment transaction process at https:// otavietnam.com, we only keep details of the member's paid orders; information regarding account numbers or bank payment card numbers of members will not be stored.
- Members will be solely responsible for the security and storage of all service usage activities using their personal information. In addition, members are responsible for promptly notifying the website https:// otavietnam.com of any unauthorized use, abuse, security breaches, or information storage by third parties to take appropriate measures.
Scope of Information Use
The company uses the information provided by members to:
- Provide services to members
- Send notifications about information exchange activities between members and the website https:// otavietnam.com
- Prevent activities that destroy member user accounts or activities that impersonate members
- Contact and resolve issues with members in special cases.
- Do not use members' personal information for purposes other than confirmation and contact related to transactions at https:// otavietnam.com.
- In case of legal requirements: We are responsible for cooperating to provide members' personal information upon request from judicial authorities, including: the Procuracy, courts, and investigative police agencies related to any illegal acts by the customer. In addition, no one has the right to infringe upon the personal information of members.
Information Storage Time
Members' personal data will be stored until a cancellation request is made. Otherwise, in all cases, members' personal information will be kept confidential.
Address of the Unit Collecting and Managing Personal Information
SCO VIET NAM CO., LTD
Address: 35 Street, Ny Street, Trung Gia Commune, Soc Son District, Hanoi City
Tax Code/Business Registration: 0106901406
Tel: 0934.55.23.25 | 0911.656.363
Email: [email protected]
Website: https:// otavietnam.com
Means and Tools for Users to Access and Edit Their Personal Data
Members have the right to update, adjust, or cancel their personal information by requesting https:// otavietnam.com to do so.
Members have the right to send complaints about sellers to the Management Board of the website https:// otavietnam.com. Upon receiving these feedbacks, https:// otavietnam.com will re-verify the information; if it is as reflected by the member, depending on the level, https:// otavietnam.com will take timely handling measures.
Commitment to Protecting Customer Personal Information
- Members' personal information on https:// otavietnam.com is committed to absolute confidentiality by https:// otavietnam.com according to the personal information protection policy of https:// otavietnam.com. The collection and use of each member's information are only carried out with that customer's consent, except in cases where the law provides otherwise.
- Do not use, transfer, provide, or disclose to any third party members' personal information without permission or consent from the member.
- In the event that the information storage server is attacked by hackers resulting in the loss of members' personal data, https:// otavietnam.com will be responsible for notifying the authorities for timely investigation and handling, and notifying the members.
- Absolutely secure all online transaction information of members, including accounting invoice information and digitized documents on https:// otavietnam.com.
- The management of https:// otavietnam.com requires individuals, when registering/purchasing as Members, to provide full relevant personal information such as: Full name, contact address, telephone, account number..., and to be responsible for the legality of the above information. The management of https:// otavietnam.com is not responsible for and will not resolve any complaints related to the interests of that member if it is found that all the personal information provided by that member during the initial registration was inaccurate.
See more other policies:
General Terms of Use | User Information Deletion Policy | Privacy Policy | Tuition Refund Policy | Process and Method of Ordering Goods/Services | Payment Methods
