Curriculum

OTA Sales Course specifically for Agoda.com (online self-study) – Room Sales: 55 Lessons, 1 sections, Total Duration: 295 minutes.

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0.2 Software to prepare for practice when operating OTA Sales and receiving OTA support from OTAVN
0.4 Installation and permission guide for the Anydesk app on iOS

5 minutes
0.5 Installation and configuration guide for Google Meet on computer

4 minutes
Room and Rate Setup

5 minutes
0.1 Mindset before learning OTA Sales in particular
0.8 How to self-study Online OTA Sales effectively
0.9 Journey to Building and Operating a Successful OTA Sales System
0.11 Instructions for downloading the price template spreadsheet file to your computer

2 minutes
1.2.1.0 Main operating platforms of OTA channels
3.3.2.1 Brief guide to registering an OTA channel – Agoda.com

7 minutes
3.3.2.2 Case Study – Guide on how to register for the Agoda channel

12 minutes
3.3.2.3.1 Hướng dẫn chuyển Agoda Home sang Hotel khi đã được duyệt đăng ký

3 minutes
3.3.2.3.2 Instructions for switching Agoda Home to Hotel when registering a new OTA channel

37 minutes
3.4 What are the advantages of opening a new accommodation facility in a low-competition area?

3 minutes
3.5 Complete the Know Your Partner form after successful registration to avoid account suspension

4 minutes
4.0 Items to optimize and adjust immediately after receiving the OTA channel Extranet account
4.1.0.1 Distinguish between administrative login paths and user paths

3 minutes
4.1.0.2 Troubleshooting guide when unable to log in or adjust items in the Extranet of OTA channels

3 minutes
4.1.0.4 Introduction to Agoda YCS Extranet menu (old before 2025)

2 minutes
4.1.0.5 Introduction to Agoda's new interface (from 2025)

2 minutes
4.1.4 Correctly understanding rate plans on OTA channels

2 minutes
4.1.5.2 How to set up price policies – Rate plans on Agoda

4 minutes
4.1.6.2 Instructions for adjusting room rates and inventory on Agoda.com

5 minutes
4.1.6.10 Instructions for installing and downloading OTA channel management applications on mobile – Mobile App
4.1.7.1 Distinguishing between mobile apps and mobile browsers when managing OTA channels on mobile
4.1.7.2 Mobile App User Guide - YCS Agoda for Hotel managing Agoda Extranet

5 minutes
4.1.8.1 How to add a bank account to Agoda YCS

8 minutes
4.1.9.1 How to read booking parameters on the Agoda OTA channel

10 minutes
4.1.12 Q&A regarding the new Agoda Statement from 2025

2 minutes
4.2.1.2 How to set up additional surcharges on OTA channel – Agoda

2 minutes
4.2.5.1.1 How to set daily or weekend rates on Agoda Home

4 minutes
4.2.7.2 Guide to adding rooms on Agoda Extranet YCS

6 minutes
4.2.8.3 Instructions for setting up rates in list view format Agoda YCS

3 minutes
4.2.5.1.2 How to set daily or weekend rates on Agoda YCS

2 minutes
5.3.1 Instructions on how to contact the OTA site – AGODA (Method 1)

2 minutes
5.3.2 Instructions on how to contact the OTA site – AGODA (method 2)

2 minutes
6.4 How to contact guests in the OTA channel extranet – Agoda

3 minutes
6.8 How to respond to customer messages or requests on Agoda

4 minutes
7.2.2.2.1 Individual pricing calculation for each OTA channel – Agoda (from 2025)

4 minutes
7.2.2.2.2 P1 – Update price changes for the latest BAR pricing calculation method according to Agoda Feb-2025 – Do not check essential bundling

5 minutes
7.2.2.2.3 P2 – Update price changes for the latest BAR pricing calculation method according to Agoda Feb-2025 – If essential aggregation is checked

7 minutes
7.2.2.2.4 Understanding Agoda's Rate Channel

4 minutes
7.2.2.2.5 Notes on price management when selling rooms on Agoda

4 minutes
8.8 Information about the Agoda Preferred Partner (AGP) program
9.4.1 Content score optimization on OTA – Agoda

14 minutes
9.4.2 Agoda Interface Image Optimization Guide (from 2025)

6 minutes
9.7.4 Case Study: Content Score Optimization on OTA – Agoda 4K Dorm

70 minutes
9.7.7 Case Study: Image Optimization on Agoda – Kikozo Hotel

11 minutes
9.7.8 Instructions for handling Agoda rooms with incorrect information pulled from other channels

2 minutes
10.1.1.1 How to set up basic promotions on OTA channel – Agoda

2 minutes
10.1.2.2 How to set up Last-minute promotions on OTA channel – Agoda

2 minutes
10.1.3.1 How to set up Early Bird promotion on Agoda

1 minutes
10.1.4.2 How to set up Longstay promotions on Agoda

1 minutes
10.3.4 Notes when participating in campaigns on Agoda
12.3 View statistical reports for some important items on Agoda

6 minutes