With the Sale OTA operation/ SaleOTA OTA channel management service package on online platforms outsourced and operated by OTA Vietnam #otavietnam, we provide solutions for accommodation establishments with the following prominent features:

In this OTA channel management and operation/ Sale OTA Agent package, we also register room sales on OTA/ Sale O.T.A channels (new opening) or open additional OTA channels suitable for the business model and market of your accommodation establishment such as Homestays, hotels, motels, guest houses, resorts... without additional new opening fees.

If your property needs to open new channels, you must provide the necessary information for the new opening (such as the Sale OTA channel opening service) for us to proceed. If a contract needs to be signed, you must proactively sign the contract (the soft copy of the contract will be sent to you to fill in and print out for signing first, then sent via express delivery to the OTA partner) or provide us with a power of attorney to sign contracts with OTA channels.

OUR MAIN TASKS WHEN COOPERATING/ ACCEPTING OTA CHANNEL MANAGEMENT

• We have staff in charge of re-optimizing opened OTA pages/channels to achieve a 100% content score, helping to increase rankings and user experience.
• Adjust prices and room inventory daily according to market demand based on the specified minimum price.
• Ensure the committed minimum revenue (if the contract includes a revenue commitment)
• We will represent the accommodation establishment to handle issues arising with OTA channels.
• Advise and adjust reasonable pricing strategies for managers/investors...
• Suggest/register new Sale OTA room sales channels suitable for the business strategy of each accommodation establishment.

STEPS FOR COOPERATION AND OTA CHANNEL MANAGEMENT

1. RECEIVE BASIC INFORMATION ABOUT THE ACCOMMODATION ESTABLISHMENT

If already listed, you can provide the links/URLs of the OTA channels to view information:

- Property name, property location, property type (hotel, resort, homestay, apartment...)

- Number of rooms, room categories/types - Channels already listed

2. PRELIMINARY ASSESSMENT OF THE ACCOMMODATION ESTABLISHMENT

2.1 ALREADY LISTED ON OTA CHANNELS

2.2 NOT YET LISTED

3. RECEIVE FEEDBACK AND EXPECTATIONS FROM INVESTORS/OWNERS OF THE ACCOMMODATION ESTABLISHMENT

- What are the revenue expectations?

- Pay a fixed commission or a percentage of the revenue generated?

4. AGREE ON THE CONTRACT AND COOPERATION TERMS

5. DRAFT/SIGN THE CONTRACT

6. OPERATION

7. HANDOVER UPON CONTRACT EXPIRATION/OR TERMINATION OF COOPERATION.

With the nature of remote operation via the internet, the Sale OTA Agent management service can be operated and managed from anywhere in the world. Many large hotels/resorts often have a Sales department/Sales staff; however, not everyone knows how to operate effectively. Due to the traditional mindset that staff must work on-site and be under the direct management of the establishment's administrative apparatus, many facilities, even large ones, do not operate effectively or find it difficult to find staff who know how to do it.

Some factors related to business efficiency on online room sales platforms/SALE OTA due to poor management/administration/operation and lack of market understanding include:

• Staff do not know how to optimize the content score of OTA channels.
• Room sales images on OTA channels are not attractive.
• Customer review scores on OTA channels are too poor, service is bad.
• OTA sales staff have not closely followed the market to advise on reasonable room price adjustments.
• Staff in charge of Sale OTA do not know how to set up attractive promotions.
• Closing rooms too frequently on OTA channels.
• Price discrepancies across OTA channels.
• The accommodation establishment prices rooms too high compared to the market/area.