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Traveloka - General Overview

  • Founded: Traveloka is a startup founded in 2012 in Indonesia by Ferry Unardi, Derianto Kusuma, and Albert Zhang.
  • Headquarters: Jakarta, Indonesia.
  • Operations: Traveloka is one of the leading OTA (Online Travel Agency) platforms in Southeast Asia, providing services for booking flights, hotels, airport transfers, car rentals, tours, and other travel-related products.
  • Markets: Operates strongly in Indonesia, Thailand, Vietnam, Malaysia, the Philippines, and Singapore.

Key Services of Traveloka

  1. Flight booking:
    • Partners with over 100 airlines within and outside the region.
    • Integrates flight price comparison features, flexible booking according to needs.
  2. Hotel booking:
    • Affiliated with thousands of hotels, homestays, and resorts.
    • Services ranging from budget to luxury.
  3. Savings Combo (Flight + Hotel):
    • Combines flights and hotels in one service package at a discounted price.
  4. Transportation:
    • Self-drive car rentals, airport transfers, or booking train and bus tickets.
  5. Traveloka Pay:
    • Integrates an e-wallet for convenient payments and receiving promotional programs.

Traveloka Xperience - Entertainment and Experience Services

Traveloka Xperience is a part of Traveloka, focusing on entertainment, experience, and lifestyle services, bringing conveniences such as:

  1. Travel and entertainment activities:
    • Booking entrance tickets to amusement parks, museums, zoos, aquariums, and famous attractions.
    • Supports online ticketing to reduce queuing time.
  2. Sports and adventure activities:
    • Booking mountain climbing tours, trekking, scuba diving, paragliding, etc.
  3. Events and festivals:
    • Buying tickets for concerts, exhibitions, and sporting events.
  4. Beauty and healthcare services:
    • Booking massages, spas, or beauty treatments.
  5. Classes and workshops:
    • Participating in cooking classes, yoga, photography, or personal development workshops.
  6. Cultural experiences:
    • Tours visiting traditional craft villages, enjoying local cuisine, or unique cultural experiences.

Strengths of Traveloka and Traveloka Xperience

  • User-friendly interface: Easy-to-use design, supporting multiple languages and currencies.
  • Attractive promotions: Many promotional programs, discount codes, and cashback.
  • High reliability: 24/7 customer support and transparent refund/cancellation policies.
  • Diverse service integration: Customers can book everything from flights and hotels to amusement activities on just one platform.

Traveloka Mobile App

  • Main features: Booking flights, hotel rooms, and experiences directly from your phone.
  • Supported platforms: iOS and Android.
  • Advantages:
    • Fast transactions.
    • Integration of exclusive discount codes only on the app.

How Traveloka Xperience supports businesses

  • Partnership opportunities: Local partners can register on the platform to sell tickets or services.
  • Flexible management: Increases customer reach and optimizes revenue.