{"id":56562,"date":"2019-08-11T08:23:38","date_gmt":"2019-08-11T08:23:38","guid":{"rendered":"https:\/\/otavietnam.com\/danh-thiep-tripadvisor-cua-khach-san-la-gi-lam-sao-de-dat-duoc-review-tot-cua-khach\/"},"modified":"2024-02-25T03:43:39","modified_gmt":"2024-02-25T03:43:39","slug":"lam-sao-de-dat-duoc-review-tot-cua-khach-tren-tripadvisor","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/lam-sao-de-dat-duoc-review-tot-cua-khach-tren-tripadvisor\/","title":{"rendered":"L\u00e0m sao \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c review t\u1ed1t c\u1ee7a kh\u00e1ch tr\u00ean Tripadvisor?"},"content":{"rendered":"
\n

\u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c review t\u1ed1t t\u1eeb kh\u00e1ch h\u00e0ng tr\u00ean Tripadvisor, kh\u00e1ch s\u1ea1n c\u1ea7n t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m \u0111\u1eb7c bi\u1ec7t v\u00e0 WOW kh\u00e1ch h\u00e0ng. Review t\u1eeb kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh c\u1ee7a kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u00e0 c\u00f2n quy\u1ebft \u0111\u1ecbnh v\u1ec1 v\u1ecb tr\u00ed v\u00e0 danh ti\u1ebfng c\u1ee7a kh\u00e1ch s\u1ea1n.<\/p>\n

Th\u1ef1c hi\u1ec7n nh\u1eefng h\u00e0nh \u0111\u1ed9ng WOW kh\u00e1ch h\u00e0ng<\/h2>\n

M\u1ed9t v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh v\u1ec1 c\u00e1ch WOW kh\u00e1ch h\u00e0ng l\u00e0 khi m\u1ed9t gia \u0111\u00ecnh \u0111\u1ec3 qu\u00ean m\u1ed9t ch\u00fa g\u1ea5u b\u00f4ng sau khi r\u1eddi kh\u00e1ch s\u1ea1n. Thay v\u00ec ch\u1ec9 \u0111\u01a1n gi\u1ea3n g\u1eedi l\u1ea1i ch\u00fa g\u1ea5u, kh\u00e1ch s\u1ea1n \u0111\u00e3 ch\u1ee5p h\u00ecnh ch\u00fa g\u1ea5u \u1edf c\u00e1c \u0111\u1ecba \u0111i\u1ec3m kh\u00e1c nhau trong kh\u00e1ch s\u1ea1n v\u00e0 g\u1eedi k\u00e8m nh\u1eefng h\u00ecnh \u1ea3nh n\u00e0y c\u00f9ng v\u1edbi k\u1eb9o cho ch\u00e1u b\u00e9. H\u00e0nh \u0111\u1ed9ng nh\u1ecf n\u00e0y kh\u00f4ng ch\u1ec9 t\u1ea1o ra \u1ea5n t\u01b0\u1ee3ng m\u1ea1nh m\u1ebd m\u00e0 c\u00f2n gi\u00fap kh\u00e1ch s\u1ea1n tr\u1edf th\u00e0nh m\u1ed9t ph\u1ea7n kh\u00f4ng th\u1ec3 thi\u1ebfu c\u1ee7a gia \u0111\u00ecnh \u0111\u00f3.<\/p>\n

\"Lam
Lam Sao De Dat Duoc Review Tot Cua Khach Tren Tripadvisor2<\/figcaption><\/figure>\n

T\u1eadn d\u1ee5ng danh thi\u1ebfp Tripadvisor<\/h2>\n

\u0110\u1ec3 khuy\u1ebfn kh\u00edch kh\u00e1ch h\u00e0ng \u0111\u00e1nh gi\u00e1 v\u00e0 cho \u0111i\u1ec3m cao kh\u00e1ch s\u1ea1n tr\u00ean Tripadvisor, kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng danh thi\u1ebfp Tripadvisor. Tuy nhi\u00ean, vi\u1ec7c \u0111\u01b0a ra danh thi\u1ebfp c\u1ea7n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng v\u00e0 th\u00f4ng minh.<\/p>\n

Khi n\u00e0o v\u00e0 \u0111\u1ed1i v\u1edbi kh\u00e1ch n\u00e0o n\u00ean \u0111\u01b0a th\u1ebb Tripadvisor?<\/h4>\n

Trong cu\u1ed9c h\u1ecdp giao ban \u0111\u1ea7u, b\u1ed9 ph\u1eadn ti\u1ebfp \u0111\u00f3n n\u00ean xem x\u00e9t danh s\u00e1ch kh\u00e1ch check-out v\u00e0 ch\u1ec9 \u0111\u01b0a th\u1ebb Tripadvisor cho nh\u1eefng kh\u00e1ch h\u00e0ng th\u1ef1c s\u1ef1 h\u00e0i l\u00f2ng v\u1edbi d\u1ecbch v\u1ee5 c\u1ee7a kh\u00e1ch s\u1ea1n.<\/p>\n

Khi l\u00e0m th\u1ee7 t\u1ee5c tr\u1ea3 ph\u00f2ng, nh\u00e2n vi\u00ean ti\u1ebfp \u0111\u00f3n n\u00ean s\u1eed d\u1ee5ng 3 c\u00e2u h\u1ecfi \u0111\u1ec3 s\u00e0n l\u1ecdc kh\u00e1ch h\u00e0ng v\u00e0 ch\u1ec9 \u0111\u01b0a th\u1ebb Tripadvisor cho nh\u1eefng kh\u00e1ch h\u00e0ng th\u1ef1c s\u1ef1 \u1ea5n t\u01b0\u1ee3ng.<\/p>\n

    \n
  • N\u1ebfu kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng v\u00e0 kh\u00f4ng c\u00f3 ph\u00e0n n\u00e0n, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 \u0111\u01b0a th\u1ebb Tripadvisor v\u00e0 khuy\u1ebfn kh\u00edch kh\u00e1ch h\u00e0ng \u0111\u00e1nh gi\u00e1.<\/li>\n
  • N\u1ebfu kh\u00e1ch h\u00e0ng c\u00f3 ph\u00e0n n\u00e0n, nh\u00e2n vi\u00ean n\u00ean gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 v\u00e0 kh\u00f4ng n\u00ean \u0111\u01b0a th\u1ebb Tripadvisor.<\/li>\n
  • N\u1ebfu kh\u00e1ch h\u00e0ng ch\u1ec9 h\u00e0i l\u00f2ng m\u1ed9t ph\u1ea7n, nh\u00e2n vi\u00ean n\u00ean c\u1ea3m \u01a1n v\u00e0 kh\u00f4ng \u0111\u01b0a th\u1ebb Tripadvisor \u0111\u1ec3 tr\u00e1nh nh\u1eadn \u0111\u01b0\u1ee3c \u0111i\u1ec3m s\u1ed1 th\u1ea5p.<\/li>\n<\/ul>\n

    Tr\u1ea3 l\u1eddi \u0111\u00e1nh gi\u00e1 tr\u00ean Tripadvisor<\/h2>\n

    Sau khi kh\u00e1ch h\u00e0ng vi\u1ebft \u0111\u00e1nh gi\u00e1 tr\u00ean Tripadvisor, kh\u00e1ch s\u1ea1n c\u1ea7n tr\u1ea3 l\u1eddi \u0111\u1ec3 t\u0103ng t\u01b0\u01a1ng t\u00e1c v\u00e0 t\u1ea1o s\u1ef1 g\u1eafn k\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n

    \"Lam
    Lam Sao De Dat Duoc Review Tot Cua Khach Tren Tripadvisor1<\/figcaption><\/figure>\n

    V\u00ed d\u1ee5 v\u1ec1 c\u00e1ch WOW kh\u00e1ch h\u00e0ng: 1 gia \u0111\u00ecnh sau khi r\u1eddi kh\u1ecfi kh\u00e1ch s\u1ea1n \u0111\u00e3 \u0111\u1ec3 qu\u00ean 1 ch\u00fa g\u1ea5u b\u00f4ng. Thay v\u00ec ch\u1ec9 c\u1ea7n g\u1eedi ch\u00fa g\u1ea5u n\u00e0y l\u1ea1i cho ch\u00e1u b\u00e9, kh\u00e1ch s\u1ea1n n\u00e0y \u0111\u00e3 \u0111\u01b0a ch\u00fa g\u1ea5u ch\u1ee5p h\u00ecnh \u1edf kh\u1eafp n\u01a1i trong kh\u00e1ch s\u1ea1n v\u00e0 g\u1eedi k\u00e8m nh\u1eefng h\u00ecnh \u1ea3nh n\u00e0y c\u00f9ng v\u1edbi k\u1eb9o cho ch\u00e1u b\u00e9. Ch\u1ec9 v\u1edbi 1 h\u00e0nh \u0111\u1ed9ng nh\u1ecf n\u00e0y t\u00f4i ch\u1eafc ch\u1eafn kh\u00e1ch s\u1ea1n t\u1eeb nay \u0111\u00e3 tr\u1edf th\u00e0nh 1 ph\u1ea7n c\u1ee7a gia \u0111\u00ecnh n\u00e0y v\u00e0 ch\u00e1u b\u00e9 n\u00e0y khi l\u1edbn l\u00ean c\u0169ng s\u1ebd l\u00e0 1 kh\u00e1ch h\u00e0ng trung th\u00e0nh.<\/em><\/p>\n

    \u0110a s\u1ed1 n\u1ebfu qu\u00e1 tr\u00ecnh l\u01b0u tr\u00fa kh\u00f4ng c\u00f3 g\u00ec \u0111\u1eb7c bi\u1ec7t x\u1ea3y ra, kh\u00e1ch kh\u00f4ng b\u1ef1c t\u1ee9c, kh\u00f3 ch\u1ecbu v\u00e0 c\u0169ng kh\u00f4ng c\u00f3 tr\u1ea3i nghi\u1ec7m \u0111\u1eb7c bi\u1ec7t th\u00ec th\u01b0\u1eddng h\u1ecd kh\u00f4ng \u0111\u00e1nh gi\u00e1 cho \u0111i\u1ec3m kh\u00e1ch s\u1ea1n. \u0110\u1ec3 t\u0103ng \u0111i\u1ec3m s\u1ed1 cho kh\u00e1ch s\u1ea1n, ch\u00fang ta c\u1ea7n t\u1eadn d\u1ee5ng l\u01b0\u1ee3ng kh\u00e1ch n\u00e0y. M\u1ed9t c\u00e1ch ph\u1ed5 bi\u1ebfn l\u00e0 d\u00f9ng danh thi\u1ebfp Tripadvisor c\u1ee7a kh\u00e1ch s\u1ea1n, \u0111\u00e2y nh\u01b0 m\u1ed9t th\u1ebb gi\u1ea5y ghi t\u00ean kh\u00e1ch s\u1ea1n tr\u00ean Tripadvisor \u0111\u01b0\u1ee3c \u0111\u01b0a cho kh\u00e1ch nh\u1eb1m khuy\u1ebfn kh\u00edch kh\u00e1ch \u0111\u00e1nh gi\u00e1 v\u00e0 cho \u0111i\u1ec3m cao kh\u00e1ch s\u1ea1n. V\u1eady khi n\u00e0o v\u00e0 kh\u00e1ch n\u00e0o th\u00ec kh\u00e1ch s\u1ea1n n\u00ean \u0111\u01b0a th\u1ebb n\u00e0y? Trong ca h\u1ecdp giao ban \u0111\u1ea7u gi\u1edd, b\u1ed9 ph\u1eadn FO d\u00f2 l\u1ea1i danh s\u00e1ch kh\u00e1ch check-out, xem kh\u00e1ch n\u00e0o c\u00f3 v\u1ea5n \u0111\u1ec1 ho\u1eb7c ph\u00e0n n\u00e0n trong qu\u00e1 tr\u00ecnh l\u01b0u tr\u00fa, tuy\u1ec7t \u0111\u1ed1i kh\u00f4ng \u0111\u01b0a th\u1ebb cho nh\u1eefng kh\u00e1ch n\u00e0y v\u00ec gi\u1ed1ng nh\u01b0 khuy\u1ebfn kh\u00edch h\u1ecd ph\u00e0n n\u00e0n th\u00eam l\u1ea7n n\u1eefa tr\u00ean Tripadvisor. Khi l\u00e0m th\u1ee7 t\u1ee5c tr\u1ea3 ph\u00f2ng, nh\u00e2n vi\u00ean FO s\u1ebd h\u1ecfi 3 c\u00e2u nh\u01b0 sau: C\u00e2u 1 \u201cDid you enjoy your stay?<\/em>\u201d (\u00f4ng\/b\u00e0 c\u00f3 h\u00e0i l\u00f2ng v\u1edbi kh\u00e1ch s\u1ea1n kh\u00f4ng \u1ea1?).<\/p>\n

    Tr\u01b0\u1eddng h\u1ee3p 1: <\/strong>N\u1ebfu kh\u00e1ch tr\u1ea3 l\u1eddi Yes th\u00ec ph\u1ea3i h\u1ecfi ti\u1ebfp C\u00e2u 2 n\u1eefa \u201cDo you have any comment for us to improve our service?\u201d (\u00f4ng\/b\u00e0 c\u00f3 g\u00f3p \u00fd g\u00ec cho kh\u00e1ch s\u1ea1n kh\u00f4ng?), n\u1ebfu kh\u00e1ch tr\u1ea3 l\u1eddi No th\u00ec h\u1ecfi C\u00e2u 3 \u201cWhat do you enjoy most during your stay? (\u00f4ng\/b\u00e0 th\u00edch \u0111i\u1ec1u g\u00ec nh\u1ea5t \u1edf kh\u00e1ch s\u1ea1n?), sau khi kh\u00e1ch tr\u1ea3 l\u1eddi xong, v\u00ed d\u1ee5 nh\u01b0 Nh\u00e2n vi\u00ean th\u00e2n thi\u1ec7n th\u00ec \u0111\u01b0a th\u1ebb Tripadvisor v\u00e0 n\u00f3i \u201cCould you take a moment to share your great experience on Tripadvisor?\u201d (\u00f4ng\/b\u00e0 c\u00f3 th\u1ec3 ghi \u0111i\u1ec1u \u0111\u00f3 l\u00ean Tripadvisor kh\u00f4ng?). 3 c\u00e2u h\u1ecfi n\u00e0y m\u1ee5c \u0111\u00edch l\u00e0 \u0111\u1ec3 s\u00e0n l\u1ecdc kh\u00e1ch, ch\u1ec9 \u0111\u01b0a th\u1ebb cho kh\u00e1ch th\u1ef1c s\u1ef1 b\u1ecb \u1ea5n t\u01b0\u1ee3ng b\u1edfi d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n, lo\u1ea1i kh\u00e1ch n\u00e0y nhi\u1ec1u kh\u1ea3 n\u0103ng s\u1ebd cho 5 sao.<\/p>\n

    Tr\u01b0\u1eddng h\u1ee3p 2: <\/strong>C\u00e2u 1 kh\u00e1ch tr\u1ea3 l\u1eddi No th\u00ec ngay l\u1eadp t\u1ee9c h\u1ecfi kh\u00e1ch g\u1eb7p v\u1ea5n \u0111\u1ec1 g\u00ec, c\u1ed1 g\u1eafng gi\u1ea3i quy\u1ebft cho kh\u00e1ch c\u00e0ng h\u00e0i l\u00f2ng c\u00e0ng t\u1ed1t v\u00ec n\u1ebfu kh\u00f4ng r\u1ea5t c\u00f3 th\u1ec3 h\u1ecd s\u1ebd ch\u1ea5m \u0111i\u1ec3m th\u1ea5p, t\u1ea5t nhi\u00ean kh\u00f4ng \u0111\u01b0a th\u1ebb Tripadvisor trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y v\u00e0 l\u01b0u l\u1ea1i trong l\u1ecbch s\u1eed l\u01b0u tr\u00fa \u0111\u1ec3 l\u1ea7n sau kh\u00f4ng t\u00e1i ph\u1ea1m ho\u1eb7c ph\u1ee5c v\u1ee5 t\u1ed1t h\u01a1n.<\/p>\n

    Tr\u01b0\u1eddng h\u1ee3p 3: <\/strong>C\u00e2u 1 tr\u1ea3 l\u1eddi Yes. C\u00e2u 2 tr\u1ea3 l\u1eddi Yes th\u00ec ph\u1ea3i h\u1ecfi kh\u00e1ch c\u00f3 g\u00f3p \u00fd g\u00ec, l\u01b0u l\u1ea1i, c\u1ea3m \u01a1n kh\u00e1ch v\u00e0 Kh\u00f4ng \u0111\u01b0a th\u1ebb Tripadvisor v\u00ec nhi\u1ec1u kh\u1ea3 n\u0103ng h\u1ecd s\u1ebd ch\u1ec9 cho 3-4 sao v\u00ec h\u1ecd kh\u00f4ng th\u1ef1c s\u1ef1 h\u00e0i l\u00f2ng, c\u00f2n l\u1ea5n c\u1ea5n 1 ch\u00fat v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n.<\/p>\n

    Sau khi kh\u00e1ch vi\u1ebft \u0111\u00e1nh gi\u00e1 tr\u00ean Tripadvisor th\u00ec kh\u00e1ch s\u1ea1n ph\u1ea3i tr\u1ea3 l\u1eddi cho kh\u00e1ch \u0111\u1ec3 t\u0103ng t\u01b0\u1edbc t\u00e1c v\u00e0 t\u1ea1o s\u1ef1 ra s\u1ef1 g\u1eafn k\u1ebft t\u00ecnh c\u1ea3m v\u1edbi kh\u00e1ch h\u00e0ng<\/p>\n<\/div>\n

    WEBSITE OTA VI\u1ec6T NAM<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

    \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c review t\u1ed1t t\u1eeb kh\u00e1ch h\u00e0ng tr\u00ean Tripadvisor, kh\u00e1ch s\u1ea1n c\u1ea7n t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m \u0111\u1eb7c bi\u1ec7t v\u00e0 WOW kh\u00e1ch h\u00e0ng. Review t\u1eeb kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh c\u1ee7a kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u00e0 c\u00f2n quy\u1ebft \u0111\u1ecbnh v\u1ec1 v\u1ecb tr\u00ed v\u00e0 danh ti\u1ebfng c\u1ee7a kh\u00e1ch s\u1ea1n. Th\u1ef1c hi\u1ec7n […]<\/p>\n","protected":false},"author":1,"featured_media":413702,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"topbottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"0","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"","hide":""},"footnotes":""},"categories":[17],"tags":[22],"class_list":["post-56562","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing","tag-tripadvisor"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/56562","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=56562"}],"version-history":[{"count":2,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/56562\/revisions"}],"predecessor-version":[{"id":413706,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/56562\/revisions\/413706"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/413702"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=56562"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=56562"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=56562"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}