{"id":55698,"date":"2019-08-10T21:05:37","date_gmt":"2019-08-10T21:05:37","guid":{"rendered":"https:\/\/otavietnam.com\/lam-sao-de-co-good-review-tranh-bad-review-tren-airbnb\/"},"modified":"2023-12-01T09:16:37","modified_gmt":"2023-12-01T09:16:37","slug":"lam-sao-de-han-che-cac-danh-gia-xau-va-co-nhieu-danh-gia-tot-tren-cac-kenh-ota","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/lam-sao-de-han-che-cac-danh-gia-xau-va-co-nhieu-danh-gia-tot-tren-cac-kenh-ota\/","title":{"rendered":"L\u00e0m sao \u0111\u1ec3 h\u1ea1n ch\u1ebf c\u00e1c \u0111\u00e1nh gi\u00e1 x\u1ea5u v\u00e0 c\u00f3 nhi\u1ec1u \u0111\u00e1nh gi\u00e1 t\u1ed1t tr\u00ean c\u00e1c k\u00eanh OTA"},"content":{"rendered":"
\n

T\u1ea5t c\u1ea3 ch\u00fang ta \u0111\u1ec1u c\u1ea3m th\u1ea5y bu\u1ed3n khi b\u1ecb \u0111\u00e1nh gi\u00e1 x\u1ea5u tr\u00ean c\u00e1c k\u00eanh OTA, nh\u01b0ng \u0111\u1ec3 tr\u00e1nh \u0111i\u1ec1u n\u00e0y v\u00e0 c\u00f3 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 t\u00edch c\u1ef1c, c\u1ea7n ph\u1ea3i c\u00f3 m\u1ed9t t\u01b0 duy chuy\u00ean nghi\u1ec7p v\u00e0 hi\u1ebfu kh\u00e1ch. Tr\u01b0\u1edbc h\u1ebft, h\u00e3y hi\u1ec3u r\u00f5 r\u1eb1ng trong l\u0129nh v\u1ef1c kinh doanh l\u01b0u tr\u00fa (hospitality), s\u1ef1 hi\u1ebfu kh\u00e1ch c\u1ee7a kh\u00e1ch h\u00e0ng ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u1eb7t l\u00ean h\u00e0ng \u0111\u1ea7u. H\u00e3y lu\u00f4n h\u00ecnh dung m\u00ecnh \u1edf v\u1ecb tr\u00ed c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1eb7t c\u00e2u h\u1ecfi: “N\u1ebfu t\u00f4i l\u00e0 m\u1ed9t kh\u00e1ch h\u00e0ng, li\u1ec7u t\u00f4i c\u00f3 h\u00e0i l\u00f2ng v\u1edbi d\u1ecbch v\u1ee5 v\u00e0 tr\u1ea3i nghi\u1ec7m \u1edf \u0111\u00e2y kh\u00f4ng?” \u0110i\u1ec1u n\u00e0y gi\u00fap b\u1ea1n \u0111\u1ecbnh h\u00ecnh m\u1ed9t ti\u00eau chu\u1ea9n cao v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5.<\/p>\n

\"Lam
Lam Sao De Han Che Cac Danh Gia Xau Va Co Nhieu Danh Gia Tot Tren Cac Kenh Ota 1 3261×1200<\/figcaption><\/figure>\n

L\u01b0u \u00fd r\u1eb1ng l\u00e0m ch\u1ee7 m\u1ed9t d\u1ef1 \u00e1n l\u01b0u tr\u00fa ch\u1ec9 v\u1edbi m\u1ee5c ti\u00eau ki\u1ebfm ti\u1ec1n c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn cung c\u00e1ch ph\u1ee5c v\u1ee5 k\u00e9m ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 \u0111\u00e1nh m\u1ea5t ni\u1ec1m tin c\u1ee7a kh\u00e1ch h\u00e0ng. N\u1ebfu b\u1ea1n ch\u1ec9 quan t\u00e2m \u0111\u1ebfn vi\u1ec7c thu ti\u1ec1n m\u00e0 kh\u00f4ng cung c\u1ea5p d\u1ecbch v\u1ee5 \u0111\u00e1ng gi\u00e1, kh\u00e1ch h\u00e0ng s\u1ebd c\u1ea3m th\u1ea5y th\u1ea5t v\u1ecdng v\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0a ra \u0111\u00e1nh gi\u00e1 x\u1ea5u.\u00a0Do \u0111\u00f3, h\u00e3y lu\u00f4n xem x\u00e9t m\u1ecdi quy\u1ebft \u0111\u1ecbnh c\u1ee7a m\u00ecnh qua g\u00f3c \u0111\u1ed9 c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110\u1ea3m b\u1ea3o th\u00f4ng tin b\u1ea1n cung c\u1ea5p tr\u00ean c\u00e1c k\u00eanh OTA l\u00e0 trung th\u1ef1c v\u00e0 m\u00f4 t\u1ea3 r\u00f5 r\u00e0ng v\u1ec1 d\u1ecbch v\u1ee5 v\u00e0 ch\u1ed7 \u1edf c\u1ee7a b\u1ea1n. Tr\u00e1nh t\u1ea1o ra k\u1ef3 v\u1ecdng sai l\u1ec7ch v\u00e0 lu\u00f4n gi\u1eef t\u00ednh minh b\u1ea1ch trong giao d\u1ecbch v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n

    \n
  1. \u00a0Cung c\u1ea5p tr\u1ea3i nghi\u1ec7m t\u1ed1t cho kh\u00e1ch h\u00e0ng:<\/strong> \u0110i\u1ec1u quan tr\u1ecdng nh\u1ea5t l\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng ch\u1ed7 \u1edf c\u1ee7a b\u1ea1n \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c mong \u0111\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng. Duy\u1ec7t k\u1ef9 th\u00f4ng tin v\u1ec1 ph\u00f2ng, d\u1ecbch v\u1ee5 v\u00e0 ti\u1ec7n \u00edch \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ch\u00fang ph\u00f9 h\u1ee3p v\u1edbi m\u00f4 t\u1ea3.<\/li>\n
  2. L\u00e0m s\u1ea1ch v\u00e0 duy\u1ec7t k\u1ef9 ph\u00f2ng:<\/strong> \u0110\u1ea3m b\u1ea3o r\u1eb1ng ph\u00f2ng lu\u00f4n s\u1ea1ch s\u1ebd v\u00e0 g\u1ecdn g\u00e0ng. H\u00e3y ki\u1ec3m tra tr\u01b0\u1edbc khi kh\u00e1ch \u0111\u1ebfn v\u00e0 sau khi h\u1ecd \u0111i. \u0110i\u1ec1u n\u00e0y gi\u00fap t\u1ea1o \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c v\u00e0 tr\u00e1nh \u0111\u00e1nh gi\u00e1 x\u1ea5u v\u1ec1 v\u1ec7 sinh.<\/li>\n
  3. \u0110\u00e1p \u1ee9ng nhanh ch\u00f3ng v\u00e0 l\u1ecbch s\u1ef1:<\/strong> H\u00e3y lu\u00f4n ph\u1ea3n h\u1ed3i cho kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 l\u1ecbch s\u1ef1, b\u1ea5t k\u1ec3 l\u00e0 qua email, tin nh\u1eafn trong \u1ee9ng d\u1ee5ng, ho\u1eb7c \u0111i\u1ec7n tho\u1ea1i. \u0110i\u1ec1u n\u00e0y t\u1ea1o s\u1ef1 tin t\u01b0\u1edfng v\u00e0 tho\u1ea3i m\u00e1i cho kh\u00e1ch h\u00e0ng.<\/li>\n
  4. \u0110\u00e1p \u1ee9ng y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t:<\/strong> N\u1ebfu kh\u00e1ch h\u00e0ng c\u00f3 y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t nh\u01b0 th\u00eam gi\u01b0\u1eddng, th\u1ee9c \u0103n \u0111\u1eb7c bi\u1ec7t, ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n \u0111\u1eb7c bi\u1ec7t, h\u00e3y c\u1ed1 g\u1eafng \u0111\u00e1p \u1ee9ng ch\u00fang trong kh\u1ea3 n\u0103ng c\u1ee7a b\u1ea1n.<\/li>\n
  5. Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng:<\/strong> H\u00e3y ch\u00e0o \u0111\u00f3n kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch th\u00e2n thi\u1ec7n v\u00e0 ch\u0103m s\u00f3c h\u1ecd trong su\u1ed1t th\u1eddi gian l\u01b0u tr\u00fa. H\u1ecfi h\u1ecd c\u00f3 m\u1ecdi th\u1ee9 \u1ed5n kh\u00f4ng v\u00e0 c\u00f3 c\u1ea7n s\u1ef1 h\u1ed7 tr\u1ee3 n\u00e0o kh\u00f4ng.<\/li>\n
  6. T\u1ea1o tr\u1ea3i nghi\u1ec7m \u0111\u1ed9c \u0111\u00e1o:<\/strong> H\u00e3y c\u1ed1 g\u1eafng t\u1ea1o ra tr\u1ea3i nghi\u1ec7m \u0111\u1ed9c \u0111\u00e1o v\u00e0 c\u00e1 nh\u00e2n h\u00f3a cho kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 bao g\u1ed3m vi\u1ec7c cung c\u1ea5p th\u00f4ng tin v\u1ec1 \u0111i\u1ec3m du l\u1ecbch \u0111\u1ecba ph\u01b0\u01a1ng, g\u1ee3i \u00fd ho\u1ea1t \u0111\u1ed9ng, ho\u1eb7c d\u1ecbch v\u1ee5 \u0111\u1eb7c bi\u1ec7t.<\/li>\n
  7. L\u00e0m \u0111\u1eb9p kh\u00f4ng gian v\u00e0 trang tr\u00ed:<\/strong> \u0110\u1ea7u t\u01b0 v\u00e0o vi\u1ec7c l\u00e0m \u0111\u1eb9p kh\u00f4ng gian v\u00e0 trang tr\u00ed \u0111\u1ec3 t\u1ea1o s\u1ef1 tho\u1ea3i m\u00e1i v\u00e0 \u1ea5n t\u01b0\u1ee3ng cho kh\u00e1ch h\u00e0ng.<\/li>\n
  8. Tu\u00e2n th\u1ee7 ch\u00ednh s\u00e1ch h\u1ee7y:<\/strong> \u0110\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 ch\u00ednh s\u00e1ch h\u1ee7y c\u1ee7a b\u1ea1n. N\u1ebfu c\u00f3 thay \u0111\u1ed5i ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n \u0111\u1eb7c bi\u1ec7t, h\u00e3y th\u00f4ng b\u00e1o cho kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc.<\/li>\n
  9. H\u1ed7 tr\u1ee3 sau khi kh\u00e1ch tr\u1ea3 ph\u00f2ng:<\/strong> Theo d\u00f5i v\u00e0 ph\u1ea3n h\u1ed3i \u0111\u00e1nh gi\u00e1 c\u1ee7a kh\u00e1ch sau khi h\u1ecd \u0111\u00e3 tr\u1ea3 ph\u00f2ng. N\u1ebfu c\u00f3 v\u1ea5n \u0111\u1ec1, h\u00e3y c\u1ed1 g\u1eafng gi\u1ea3i quy\u1ebft n\u00f3 m\u1ed9t c\u00e1ch l\u1ecbch s\u1ef1 v\u00e0 h\u1ee3p t\u00e1c.<\/li>\n
  10. H\u1ecdc h\u1ecfi t\u1eeb \u0111\u00e1nh gi\u00e1:<\/strong> H\u00e3y l\u1eafng nghe ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng v\u00e0 s\u1eed d\u1ee5ng n\u00f3 \u0111\u1ec3 c\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n.<\/li>\n<\/ol>\n

    Nh\u1edb r\u1eb1ng, kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi m\u1ed9t s\u1ed1 \u0111\u00e1nh gi\u00e1 x\u1ea5u, nh\u01b0ng b\u1eb1ng c\u00e1ch cung c\u1ea5p tr\u1ea3i nghi\u1ec7m t\u1ed1t v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch t\u1ed1t, b\u1ea1n c\u00f3 th\u1ec3 t\u1ed1i thi\u1ec3u h\u00f3a s\u1ed1 l\u01b0\u1ee3ng \u0111\u00e1nh gi\u00e1 x\u1ea5u v\u00e0 x\u00e2y d\u1ef1ng uy t\u00edn t\u00edch c\u1ef1c tr\u00ean c\u00e1c k\u00eanh OTA<\/p>\n

    \"Lam
    Lam Sao De Han Che Cac Danh Gia Xau Va Co Nhieu Danh Gia Tot Tren Cac Kenh Ota 3 1800×1200<\/figcaption><\/figure>\n

    L\u00e0m sao \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 t\u1ed1t c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean k\u00eanh OTA<\/h2>\n

    C\u00e1c b\u1ea1n h\u00e3y \u0111\u1ed1i x\u1eed v\u1edbi kh\u00e1ch b\u1eb1ng c\u00e1i t\u00e2m c\u1ee7a m\u00ecnh & c\u1ed1 g\u1eafng 100% \u0111\u1ec3 c\u00f3 nh\u1eefng \u0111\u00e1nh gi\u00e1 t\u1ed1t nh\u1ea5t c\u1ee7a kh\u00e1ch h\u00e0ng.\u00a0\u0110\u1ed1i v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng t\u1eed t\u1ebf, kh\u00f4ng kh\u00f3 \u0111\u1ec3 l\u00e0m h\u1ecd h\u00e0i l\u00f2ng, ch\u1ec9 c\u1ea7n nh\u00e0 s\u1ea1ch s\u1ebd & \u0111\u00fang nh\u01b0 m\u00f4 t\u1ea3, kh\u00e1ch h\u1ecfi l\u00e0 tr\u1ea3 l\u1eddi, check-in 24\/7 d\u1ec5 d\u00e0ng. \u0110\u1ee3t m\u00ecnh \u0111i Seoul v\u1eeba r\u1ed3i c\u00f9ng 1 nh\u00f3m b\u1ea1n, c\u1eadu ch\u1ee7 nh\u00e0 tr\u1ebb tu\u1ed5i \u0111\u1eb9p trai Ernie th\u1eadm ch\u00ed c\u00f2n mua n\u01b0\u1edbc h\u00e0ng ng\u00e0y, \u0111\u1ec3 s\u1eb5n \u0111\u1ed3 \u0103n s\u00e1ng, nh\u1edd m\u1eb9 l\u00e0m c\u01a1m cu\u1ed9n bi\u1ebfu kh\u00e1ch, s\u1eb5n s\u00e0ng d\u1eaft kh\u00e1ch \u0111i ch\u01a1i n\u1ebfu c\u00f3 th\u1eddi gian, khi kh\u00e1ch check-out c\u00f2n t\u1eb7ng m\u1ed7i ng\u01b0\u1eddi 1 c\u00e1i v\u00ed v\u1ea3i do m\u1eb9 l\u00e0m & vi\u1ebft 1 c\u00e1i review khen t\u1eebng ng\u01b0\u1eddi trong nh\u00f3m. C\u1eadu \u1ea5y tuy\u1ec7t v\u1eddi nh\u01b0 v\u1eady th\u00ec n\u1ebfu Airbnb c\u00f3 10* m\u00ecnh c\u0169ng s\u1ebd t\u1eb7ng c\u1eadu \u1ea5y h\u1ebft 10*, v\u00ec c\u1eadu l\u00e0m nhi\u1ec1u h\u01a1n m\u1ee9c m\u00ecnh mong \u0111\u1ee3i. Tuy nhi\u00ean, do b\u1eadn b\u1ecbu ch\u0103m s\u00f3c kh\u00e1ch t\u1eebng li t\u1eebng t\u00ed n\u00ean c\u1eadu \u1ea5y kh\u00f4ng c\u00f3 th\u1eddi gian vi\u1ebft review cho m\u00ecnh ngay, m\u00e0 m\u00ecnh ph\u1ea3i nh\u1eafc kh\u00e9o l\u00e0: \u201cC\u1ea3m \u01a1n b\u1ea1n \u0111\u00e3 \u0111\u00f3n ti\u1ebfp b\u1ecdn m\u00ecnh r\u1ea5t n\u1ed3ng h\u1eadu! M\u00ecnh \u0111\u00e3 vi\u1ebft 1 review t\u1ed1t cho b\u1ea1n \u0111\u00f3, nh\u01b0ng b\u1ea1n ch\u1ec9 c\u00f3 th\u1ec3 \u0111\u1ecdc \u0111\u01b0\u1ee3c sau khi vi\u1ebft review cho m\u00ecnh th\u00f4i.\u201d C\u00e1c b\u1ea1n n\u00ean c\u00e2n \u0111\u1ed1i qu\u1ef9 th\u1eddi gian c\u1ee7a m\u00ecnh cho h\u1ee3p l\u00fd \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o mang l\u1ea1i s\u1ef1 h\u00e0i l\u00f2ng cho kh\u00e1ch m\u00e0 v\u1eabn vi\u1ebft \u0111\u1ee7 review cho h\u1ecd.<\/p>\n

    \"Lam
    Lam Sao De Han Che Cac Danh Gia Xau Va Co Nhieu Danh Gia Tot Tren Cac Kenh Ota 5 1728×1200<\/figcaption><\/figure>\n

    Nh\u1eefng kh\u00e1ch h\u00e0ng t\u1eed t\u1ebf c\u0169ng r\u1ea5t \u00edt khi l\u00e0m phi\u1ec1n b\u1ea1n, h\u1ecd th\u01b0\u1eddng ch\u1ec9:<\/em><\/p>\n

      \n
    • 1. h\u1ecfi th\u00f4ng tin<\/li>\n
    • 2. nh\u1edd h\u1ed7 tr\u1ee3 khi g\u1eb7p s\u1ef1 c\u1ed1 (qu\u00ean ch\u00eca kh\u00f3a, h\u01b0 m\u00e1y l\u1ea1nh\u2026)<\/li>\n
    • 3. xin cho check-in s\u1edbm ho\u1eb7c check-out mu\u1ed9n<\/li>\n
    • 4. xin g\u1eedi k\u00e9 h\u00e0nh l\u00fd<\/li>\n
    • 5. nh\u1edd g\u1ecdi gi\u00f9m xe ra s\u00e2n bay<\/li>\n<\/ul>\n

      C\u00e1ch CSKH v\u00e0 tr\u00e1nh \u0111\u00e1nh gi\u00e1 x\u1ea5u tr\u00ean k\u00eanh OTA<\/h2>\n

      \u0110\u1ed1i v\u1edbi m\u1ee5c s\u1ed1 1 & 2 th\u00ec b\u1ea1n c\u1ea7n h\u1ed7 tr\u1ee3 kh\u00e1ch. Nh\u01b0ng m\u1ee5c 3 & 4 ho\u00e0n to\u00e0n kh\u00f4ng b\u1eaft bu\u1ed9c m\u00e0 host ch\u1ec9 h\u1ed7 tr\u1ee3 trong kh\u1ea3 n\u0103ng c\u1ee7a m\u00ecnh. \u0110\u1ed1i v\u1edbi vi\u1ec7c check-in s\u1edbm ho\u1eb7c check-out mu\u1ed9n, m\u00ecnh th\u01b0\u1eddng check l\u1ecbch xem c\u00f3 kh\u00e1ch ngay tr\u01b0\u1edbc ho\u1eb7c sau \u0111\u00f3 hay kh\u00f4ng tr\u01b0\u1edbc khi nh\u1eadn l\u1eddi, tuy nhi\u00ean m\u00ecnh c\u0169ng n\u00f3i th\u00eam l\u00e0: \u201cM\u00ecnh s\u1ebd c\u1ed1 g\u1eafng gi\u00fap b\u1ea1n nh\u01b0ng kh\u00f4ng d\u00e1m h\u1ee9a, n\u1ebfu c\u00f3 kh\u00e1ch tr\u01b0\u1edbc ho\u1eb7c ngay sau b\u1ea1n th\u00ec m\u00ecnh v\u1eabn ph\u1ea3i \u01b0u ti\u00ean cho kh\u00e1ch \u0111\u00f3 check-in\/out \u0111\u00fang gi\u1edd th\u00f4i<\/em>.\u201d \u0110\u1ed1i v\u1edbi vi\u1ec7c g\u1eedi h\u00e0nh l\u00fd, m\u00ecnh th\u01b0\u1eddng c\u00e2n nh\u1eafc xem h\u00e0nh l\u00fd \u0111\u00f3 c\u1ed3ng k\u1ec1nh hay kh\u00f4ng, g\u1eedi bao l\u00e2u tr\u01b0\u1edbc khi nh\u1eadn l\u1eddi gi\u1eef h\u1ed9. N\u1ebfu kh\u00f4ng th\u1ec3 nh\u1eadn, m\u00ecnh s\u1ebd l\u1ecbch s\u1ef1 t\u1eeb ch\u1ed1i & kh\u00e1ch kh\u00f4ng c\u00f3 quy\u1ec1n than phi\u1ec1n v\u1edbi Airbnb v\u00ec trong m\u00f4 t\u1ea3 c\u1ee7a listing m\u00ecnh kh\u00f4ng h\u1ec1 qu\u1ea3ng b\u00e1 hay cam k\u1ebft g\u00ec v\u1ec1 vi\u1ec7c n\u00e0y. C\u00f2n vi\u1ec7c g\u1ecdi gi\u00f9m xe ra s\u00e2n bay th\u00ec m\u00ecnh lu\u00f4n s\u1eb5n s\u00e0ng gi\u00fap kh\u00e1ch \u0111\u1eb7t Uber\/Grab hay g\u1ecdi taxi v\u00ec c\u00f3 th\u1ec3 h\u1ecd kh\u00f4ng mua SIM n\u00ean kh\u00f4ng ti\u1ec7n li\u00ean l\u1ea1c.<\/p>\n

      C\u00f3 m\u1ed9t s\u1ed1 kh\u00e1ch h\u01a1i phi\u1ec1n h\u01a1n m\u1ed9t ch\u00fat khi nh\u1edd g\u1ecdi t\u1eebng cu\u1ed1c xe m\u1ed7i khi h\u1ecd \u0111i \u0111\u00e2u \u0111\u00f3 (ng\u01b0\u1eddi \u0111\u00f3 l\u00e0 Vi\u1ec7t ki\u1ec1u n\u00ean ng\u00f4n ng\u1eef kh\u00f4ng ph\u1ea3i l\u00e0 r\u00e0o c\u1ea3n<\/em>), m\u00ecnh t\u1eeb ch\u1ed1i kh\u00e9o b\u1eb1ng c\u00e1ch h\u01b0\u1edbng d\u1eabn h\u1ecd t\u1ea3i \u1ee9ng d\u1ee5ng Uber\/Grab & cho h\u1ecd s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a Mai Linh, Vinasun. C\u00f3 kh\u00e1ch l\u1ea1i nh\u1edd \u0111i mua \u0111\u1ed3 l\u1eb7t v\u1eb7t cho h\u1ecd th\u00ec m\u00ecnh ch\u1ec9 \u0111\u01b0\u1eddng cho h\u1ecd ra si\u00eau th\u1ecb g\u1ea7n nh\u00e0 \u0111\u1ec3 t\u1ef1 mua. C\u00e1c b\u1ea1n d\u00f9 c\u00f3 hi\u1ebfu kh\u00e1ch \u0111\u1ebfn th\u1ebf n\u00e0o, \u0111\u1eebng qu\u00ean Airbnb l\u00e0 homestay & c\u00e1c b\u1ea1n l\u00e0 ch\u1ee7 nh\u00e0, kh\u00f4ng ph\u1ea3i ng\u01b0\u1eddi ch\u1ea1y vi\u1ec7c v\u1eb7t cho kh\u00e1ch. Nh\u1eefng kh\u00e1ch h\u00e0ng t\u1eed t\u1ebf r\u1ea5t ng\u1ea1i l\u00e0m phi\u1ec1n ch\u1ee7 nh\u00e0. C\u00f2n nh\u1eefng kh\u00e1ch h\u00e0ng th\u00edch l\u00e0m phi\u1ec1n th\u00ec h\u00e3y kh\u00e9o l\u00e9o h\u01b0\u1edbng d\u1eabn c\u00e1ch cho h\u1ecd t\u1ef1 gi\u1ea3i quy\u1ebft nhu c\u1ea7u c\u1ee7a m\u00ecnh.<\/p>\n

      Tuy nhi\u00ean, t\u1ec7 nh\u1ea5t l\u00e0 nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00f4ng t\u00f4n tr\u1ecdng ch\u1ee7 nh\u00e0, c\u00e1c v\u1ecb kh\u00e1ch kh\u00e1c (\u1ed3n \u00e0o, n\u00f3i n\u0103ng b\u1ea5t l\u1ecbch s\u1ef1\u2026<\/em>) hay c\u0103n nh\u00e0 m\u00e0 h\u1ecd \u0111ang \u1edf nh\u1edd (l\u00e0m h\u01b0 h\u1ecfng \u0111\u1ed3 \u0111\u1ea1c\u2026<\/em>). \u0110\u1ed1i v\u1edbi nh\u1eefng v\u1ecb kh\u00e1ch n\u00e0y, n\u1ebfu b\u1ea1n \u0111\u00e3 kh\u00e9o l\u00e9o nh\u1eafc nh\u1edf m\u00e0 h\u1ecd kh\u00f4ng s\u1eeda \u0111\u1ed5i, b\u1ea1n n\u00ean report ngay cho Airbnb \u0111\u1ec3 h\u1ed7 tr\u1ee3 x\u1eed l\u00fd & b\u1ed3i th\u01b0\u1eddng cho b\u1ea1n sau khi s\u1ef1 vi\u1ec7c \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c minh.<\/p>\n

      \"Lam
      Lam Sao De Han Che Cac Danh Gia Xau Va Co Nhieu Danh Gia Tot Tren Cac Kenh Ota 7 2400×1200<\/figcaption><\/figure>\n

      Trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p, n\u1ebfu b\u1ea1n \u0111\u00e3 cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 d\u1ecbch v\u1ee5 cho kh\u00e1ch nh\u01b0 trong m\u00f4 t\u1ea3 c\u1ee7a listing th\u00ec b\u1ea1n kh\u00f4ng ph\u1ea3i s\u1ee3 bad review. \u0110\u00fang nh\u01b0 m\u00f4 t\u1ea3 \u1edf \u0111\u00e2y l\u00e0 s\u1ef1 ch\u00ednh x\u00e1c & trung th\u1ef1c ch\u1ee9 kh\u00f4ng ph\u1ea3i t\u1ed1t khoe x\u1ea5u che, v\u00ed d\u1ee5 nh\u01b0 nh\u00e0 b\u1ea1n \u1edf khu v\u1ef1c \u1ed3n \u00e0o & c\u00e1ch \u00e2m kh\u00f4ng t\u1ed1t th\u00ec c\u0169ng n\u00ean n\u00f3i r\u00f5 v\u1ec1 \u0111i\u1ec1u \u0111\u00f3 \u0111\u1ec3 nh\u1eefng kh\u00e1ch nh\u1ea1y c\u1ea3m v\u1edbi ti\u1ebfng \u1ed3n s\u1ebd kh\u00f4ng book nh\u00e0 b\u1ea1n \u0111\u1ec3 r\u1ed3i sau \u0111\u00f3 th\u1ea5t v\u1ecdng & vi\u1ebft bad review. B\u1ecdn m\u00ecnh \u0111\u00e3 t\u1eebng r\u01a1i v\u00e0o tr\u01b0\u1eddng h\u1ee3p ngay \u0111\u1ed1i di\u1ec7n c\u0103n nh\u00e0 b\u1ecdn m\u00ecnh co-host xu\u1ea5t hi\u1ec7n 1 c\u00f4ng tr\u01b0\u1eddng thi c\u00f4ng t\u1ed1i ng\u00e0y s\u00e1ng \u0111\u00eam r\u1ea5t \u1ed3n \u00e0o, m\u1ed9t s\u1ed1 kh\u00e1ch ph\u1ea3i d\u1eddi \u0111i & b\u1ecdn m\u00ecnh ho\u00e0n l\u1ea1i ti\u1ec1n cho h\u1ecd. Tuy nhi\u00ean c\u00f3 1 v\u1ecb kh\u00e1ch tuy l\u00e0 than phi\u1ec1n v\u1ec1 ti\u1ebfng \u1ed3n nh\u01b0ng v\u1eabn \u1edf c\u1ea3 tu\u1ea7n & sau \u0111\u00f3 \u0111\u00f2i ho\u00e0n ti\u1ec1n, b\u1ecdn m\u00ecnh v\u1eabn s\u1eb5n s\u00e0ng ho\u00e0n ti\u1ec1n & ng\u01b0\u1eddi n\u00e0y h\u1ee9a s\u1ebd vi\u1ebft good review. Th\u1ebf nh\u01b0ng ng\u01b0\u1eddi n\u00e0y sau khi nh\u1eadn l\u1ea1i ti\u1ec1n v\u1eabn vi\u1ebft bad review. B\u1ecdn m\u00ecnh report lu\u00f4n cho Airbnb & h\u1ecd h\u1ed7 tr\u1ee3 x\u00f3a ngay bad review \u0111\u00f3 sau khi \u0111\u00e3 ki\u1ec3m tra n\u1ed9i dung trao \u0111\u1ed5i gi\u1eefa 2 b\u00ean trong h\u1ed9p Messages.<\/p>\n

      \u0110\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch b\u1ecb tr\u1ed9m c\u1eafp, ch\u1ee7 nh\u00e0 ch\u1ec9 c\u00f3 tr\u00e1ch nhi\u1ec7m gi\u00fap kh\u00e1ch khai b\u00e1o v\u1edbi c\u00f4ng an ph\u01b0\u1eddng. Ch\u1ee7 nh\u00e0 n\u00e0o t\u1eed t\u1ebf h\u01a1n th\u00ec c\u00f3 th\u1ec3 t\u1eb7ng cho kh\u00e1ch 1 m\u00f3n qu\u00e0 nh\u1ecf ho\u1eb7c mi\u1ec5n ph\u00ed 1 \u0111\u00eam \u0111\u1ec3 chia s\u1ebb v\u1edbi kh\u00e1ch v\u1ec1 s\u1ef1 c\u1ed1 kh\u00f4ng mong mu\u1ed1n \u0111\u00f3. Tr\u00e1ch nhi\u1ec7m b\u1ea3o qu\u1ea3n t\u01b0 trang l\u00e0 c\u1ee7a kh\u00e1ch, kh\u00f4ng ph\u1ea3i c\u1ee7a ch\u1ee7 nh\u00e0. Ngo\u00e0i ra, nh\u1eefng kh\u00e1ch th\u01b0\u1eddng xuy\u00ean \u0111i du l\u1ecbch s\u1ebd c\u1ea9n th\u1eadn mua b\u1ea3o hi\u1ec3m du l\u1ecbch & m\u1ecdi t\u1ed5n th\u1ea5t c\u1ee7a h\u1ecd s\u1ebd do b\u1ea3o hi\u1ec3m chi tr\u1ea3. Tuy nhi\u00ean, ch\u1ee7 nh\u00e0 v\u1eabn ph\u1ea3i \u0111\u1ea3m b\u1ea3o nh\u1eefng \u0111i\u1ec1u ki\u1ec7n an ninh t\u1ed1t nh\u1ea5t cho kh\u00e1ch b\u1eb1ng c\u00e1ch l\u1eafp h\u1ec7 th\u1ed1ng \u0111\u00f3ng\/m\u1edf c\u1eeda t\u1ef1 \u0111\u1ed9ng ho\u1eb7c lu\u00f4n kh\u00f3a c\u1eeda c\u1ea9n th\u1eadn, l\u1eafp camera ho\u1eb7c thu\u00ea b\u1ea3o v\u1ec7 24\/7. N\u1ebfu kh\u00e1ch d\u1ecda vi\u1ebft bad review, h\u00e3y nh\u1edd s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a Airbnb & ch\u1ee9ng minh b\u1ea1n \u0111\u00e3 l\u00e0m h\u1ebft tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u00ecnh.<\/p>\n

      Ch\u00fac c\u00e1c b\u1ea1n lu\u00f4n \u0111\u00f4ng kh\u00e1ch & c\u00f3 good review \u0111\u1ec1u \u0111\u1ec1u nh\u00e9<\/p>\n

      TXL\/ OTAVN – OTA Vi\u1ec7t Nam #otavietnam<\/strong><\/em><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

      T\u1ea5t c\u1ea3 ch\u00fang ta \u0111\u1ec1u c\u1ea3m th\u1ea5y bu\u1ed3n khi b\u1ecb \u0111\u00e1nh gi\u00e1 x\u1ea5u tr\u00ean c\u00e1c k\u00eanh OTA, nh\u01b0ng \u0111\u1ec3 tr\u00e1nh \u0111i\u1ec1u n\u00e0y v\u00e0 c\u00f3 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 t\u00edch c\u1ef1c, c\u1ea7n ph\u1ea3i c\u00f3 m\u1ed9t t\u01b0 duy chuy\u00ean nghi\u1ec7p v\u00e0 hi\u1ebfu kh\u00e1ch. Tr\u01b0\u1edbc h\u1ebft, h\u00e3y hi\u1ec3u r\u00f5 r\u1eb1ng trong l\u0129nh v\u1ef1c kinh doanh l\u01b0u tr\u00fa (hospitality), s\u1ef1 […]<\/p>\n","protected":false},"author":1,"featured_media":395814,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"bottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"","hide":""},"footnotes":""},"categories":[17],"tags":[58,59,33,60],"class_list":["post-55698","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing","tag-cskh","tag-danh-gia","tag-ota","tag-review"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/55698","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=55698"}],"version-history":[{"count":2,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/55698\/revisions"}],"predecessor-version":[{"id":394806,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/55698\/revisions\/394806"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/395814"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=55698"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=55698"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=55698"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}