{"id":451697,"date":"2025-07-12T02:40:59","date_gmt":"2025-07-12T02:40:59","guid":{"rendered":"https:\/\/otavietnam.com\/?p=451697"},"modified":"2025-07-12T02:40:59","modified_gmt":"2025-07-12T02:40:59","slug":"5-cau-hoi-can-dat-ra-khi-giam-chi-phi-van-hanh-khach-san","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/5-cau-hoi-can-dat-ra-khi-giam-chi-phi-van-hanh-khach-san\/","title":{"rendered":"5 C\u00e2u H\u1ecfi C\u1ea7n \u0110\u1eb7t Ra Khi Gi\u1ea3m Chi Ph\u00ed V\u1eadn H\u00e0nh Kh\u00e1ch S\u1ea1n"},"content":{"rendered":"

C\u00e1ch Chi Ph\u00ed V\u1eadn H\u00e0nh Kh\u00e1ch S\u1ea1n \u1ea2nh H\u01b0\u1edfng \u0110\u1ebfn L\u1ee3i Nhu\u1eadn<\/h1>\n

Gi\u1edbi Thi\u1ec7u v\u1ec1 Chi Ph\u00ed V\u1eadn H\u00e0nh Kh\u00e1ch S\u1ea1n<\/h2>\n

Trong ng\u00e0nh kh\u00e1ch s\u1ea1n, vi\u1ec7c ki\u1ec3m so\u00e1t chi ph\u00ed v\u1eadn h\u00e0nh l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o l\u1ee3i nhu\u1eadn v\u00e0 s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng. Tuy nhi\u00ean, vi\u1ec7c c\u1eaft gi\u1ea3m chi ph\u00ed m\u1ed9t c\u00e1ch m\u00f9 qu\u00e1ng c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean. B\u00e0i vi\u1ebft n\u00e0y s\u1ebd \u0111i s\u00e2u v\u00e0o c\u00e1c lo\u1ea1i chi ph\u00ed v\u1eadn h\u00e0nh kh\u00e1ch s\u1ea1n, c\u00e1ch gi\u1ea3m thi\u1ec3u ch\u00fang m\u00e0 kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, v\u00e0 c\u00e1ch duy tr\u00ec s\u1ef1 c\u00e2n b\u1eb1ng gi\u1eefa chi ph\u00ed v\u00e0 l\u1ee3i nhu\u1eadn.<\/p>\n

M\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng c\u1ee7a m\u1ecdi ch\u1ee7 kh\u00e1ch s\u1ea1n l\u00e0 t\u1ed1i \u01b0u h\u00f3a l\u1ee3i nhu\u1eadn. \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, vi\u1ec7c qu\u1ea3n l\u00fd chi ph\u00ed v\u1eadn h\u00e0nh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng. Chi ph\u00ed v\u1eadn h\u00e0nh bao g\u1ed3m t\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n chi ph\u00ed li\u00ean quan \u0111\u1ebfn vi\u1ec7c duy tr\u00ec v\u00e0 v\u1eadn h\u00e0nh kh\u00e1ch s\u1ea1n, t\u1eeb chi ph\u00ed c\u1ed1 \u0111\u1ecbnh nh\u01b0 ti\u1ec1n thu\u00ea nh\u00e0 v\u00e0 thu\u1ebf b\u1ea5t \u0111\u1ed9ng s\u1ea3n, \u0111\u1ebfn chi ph\u00ed bi\u1ebfn \u0111\u1ed5i nh\u01b0 ti\u1ec1n l\u01b0\u01a1ng nh\u00e2n vi\u00ean theo gi\u1edd v\u00e0 chi ph\u00ed ti\u1ec7n \u00edch.<\/p>\n

Vi\u1ec7c hi\u1ec3u r\u00f5 c\u00e1c lo\u1ea1i chi ph\u00ed n\u00e0y v\u00e0 c\u00e1ch ch\u00fang \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn l\u1ee3i nhu\u1eadn r\u00f2ng l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00fd chi ph\u00ed hi\u1ec7u qu\u1ea3.<\/strong><\/p>\n

Chi Ph\u00ed V\u1eadn H\u00e0nh Kh\u00e1ch S\u1ea1n L\u00e0 G\u00ec?<\/h2>\n

Chi ph\u00ed v\u1eadn h\u00e0nh kh\u00e1ch s\u1ea1n l\u00e0 t\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n chi ph\u00ed li\u00ean quan \u0111\u1ebfn vi\u1ec7c duy tr\u00ec v\u00e0 v\u1eadn h\u00e0nh m\u1ed9t kh\u00e1ch s\u1ea1n. C\u00e1c chi ph\u00ed n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c chia th\u00e0nh hai lo\u1ea1i ch\u00ednh: chi ph\u00ed c\u1ed1 \u0111\u1ecbnh v\u00e0 chi ph\u00ed bi\u1ebfn \u0111\u1ed5i.<\/p>\n

Chi ph\u00ed v\u1eadn h\u00e0nh \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd b\u1edfi t\u1eebng b\u1ed9 ph\u1eadn v\u00e0 \u0111\u01b0\u1ee3c t\u1ed5ng h\u1ee3p trong b\u00e1o c\u00e1o l\u00e3i l\u1ed7 (P&L) c\u1ee7a kh\u00e1ch s\u1ea1n. Trong b\u00e1o c\u00e1o P&L, chi ph\u00ed \u0111\u01b0\u1ee3c ph\u00e2n chia theo th\u00e1ng v\u00e0 theo b\u1ed9 ph\u1eadn, sau \u0111\u00f3 \u0111\u01b0\u1ee3c tr\u1eeb v\u00e0o doanh thu \u0111\u1ec3 t\u00ednh ra l\u1ee3i nhu\u1eadn g\u1ed9p (GOP), m\u1ed9t ch\u1ec9 s\u1ed1 quan tr\u1ecdng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a kh\u00e1ch s\u1ea1n.<\/p>\n

N\u1ebfu GOP d\u01b0\u01a1ng, kh\u00e1ch s\u1ea1n \u0111ang ho\u1ea1t \u0111\u1ed9ng c\u00f3 l\u00e3i. N\u1ebfu GOP \u00e2m, kh\u00e1ch s\u1ea1n \u0111ang chi ti\u00eau nhi\u1ec1u h\u01a1n s\u1ed1 ti\u1ec1n ki\u1ebfm \u0111\u01b0\u1ee3c v\u00e0 c\u1ea7n ph\u1ea3i c\u1eaft gi\u1ea3m chi ph\u00ed ho\u1eb7c t\u0103ng doanh thu \u0111\u1ec3 c\u1ea3i thi\u1ec7n l\u1ee3i nhu\u1eadn.<\/p>\n

C\u00e1c Lo\u1ea1i Chi Ph\u00ed V\u1eadn H\u00e0nh Kh\u00e1ch S\u1ea1n<\/h2>\n

Chi ph\u00ed v\u1eadn h\u00e0nh kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c chia th\u00e0nh hai lo\u1ea1i ch\u00ednh: chi ph\u00ed c\u1ed1 \u0111\u1ecbnh v\u00e0 chi ph\u00ed bi\u1ebfn \u0111\u1ed5i.<\/p>\n

Chi Ph\u00ed C\u1ed1 \u0110\u1ecbnh<\/h3>\n

Chi ph\u00ed c\u1ed1 \u0111\u1ecbnh<\/strong> l\u00e0 c\u00e1c chi ph\u00ed th\u01b0\u1eddng kh\u00f4ng thay \u0111\u1ed5i, b\u1ea5t k\u1ec3 c\u00f4ng su\u1ea5t s\u1eed d\u1ee5ng ph\u00f2ng c\u1ee7a kh\u00e1ch s\u1ea1n l\u00e0 bao nhi\u00eau. Tuy nhi\u00ean, ch\u00fang c\u00f3 th\u1ec3 thay \u0111\u1ed5i theo th\u1eddi gian. V\u00ed d\u1ee5, m\u1ed9t kh\u00e1ch s\u1ea1n ph\u1ea3i tr\u1ea3 c\u00f9ng m\u1ed9t kho\u1ea3n ti\u1ec1n thu\u00ea nh\u00e0 v\u00e0 thu\u1ebf b\u1ea5t \u0111\u1ed9ng s\u1ea3n cho d\u00f9 c\u00f4ng su\u1ea5t s\u1eed d\u1ee5ng ph\u00f2ng l\u00e0 30% hay 100%.<\/p>\n

V\u00ed d\u1ee5 v\u1ec1 chi ph\u00ed c\u1ed1 \u0111\u1ecbnh trong kh\u00e1ch s\u1ea1n:<\/p>\n

    \n
  • Chi ph\u00ed li\u00ean quan \u0111\u1ebfn l\u01b0\u01a1ng nh\u00e2n vi\u00ean (l\u01b0\u01a1ng c\u1ed1 \u0111\u1ecbnh)<\/li>\n
  • Ti\u1ec1n thu\u00ea nh\u00e0 ho\u1eb7c th\u1ebf ch\u1ea5p<\/li>\n
  • Thu\u1ebf b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/li>\n
  • B\u1ea3o hi\u1ec3m<\/li>\n
  • C\u00e1c h\u00f3a \u0111\u01a1n c\u1ed1 \u0111\u1ecbnh h\u00e0ng th\u00e1ng nh\u01b0 c\u00e1p v\u00e0 internet<\/li>\n
  • Ph\u00ed nh\u01b0\u1ee3ng quy\u1ec1n v\u00e0 ph\u00ed qu\u1ea3n l\u00fd (n\u1ebfu c\u00f3)<\/li>\n
  • C\u00f4ng ngh\u1ec7 (v\u00ed d\u1ee5: ph\u00ed \u0111\u0103ng k\u00fd h\u00e0ng th\u00e1ng c\u1ed1 \u0111\u1ecbnh)<\/li>\n<\/ul>\n

    Chi Ph\u00ed Bi\u1ebfn \u0110\u1ed5i<\/h3>\n

    Chi ph\u00ed bi\u1ebfn \u0111\u1ed5i<\/strong> c\u00f3 th\u1ec3 thay \u0111\u1ed5i t\u1eeb ng\u00e0y n\u00e0y sang ng\u00e0y kh\u00e1c v\u00e0 th\u01b0\u1eddng li\u00ean quan \u0111\u1ebfn c\u00f4ng su\u1ea5t s\u1eed d\u1ee5ng ph\u00f2ng. Do \u0111\u00f3, ch\u00fang kh\u00f3 d\u1ef1 \u0111o\u00e1n h\u01a1n nh\u01b0ng d\u1ec5 ki\u1ec3m so\u00e1t h\u01a1n, khi\u1ebfn ch\u00fang tr\u1edf th\u00e0nh m\u1ee5c ti\u00eau ch\u00ednh \u0111\u1ec3 c\u1eaft gi\u1ea3m chi ph\u00ed. V\u00ed d\u1ee5, chi ph\u00ed thu\u00ea nh\u00e2n vi\u00ean theo gi\u1edd v\u00e0 v\u1eadt t\u01b0 l\u00e0m s\u1ea1ch s\u1ebd cao h\u01a1n khi kh\u00e1ch s\u1ea1n ho\u1ea1t \u0111\u1ed9ng v\u1edbi c\u00f4ng su\u1ea5t 100% so v\u1edbi c\u00f4ng su\u1ea5t 30%.<\/p>\n

    V\u00ed d\u1ee5 v\u1ec1 chi ph\u00ed bi\u1ebfn \u0111\u1ed5i trong kh\u00e1ch s\u1ea1n:<\/p>\n

      \n
    • Ti\u1ec1n l\u01b0\u01a1ng nh\u00e2n vi\u00ean theo gi\u1edd<\/li>\n
    • C\u00e1c ti\u1ec7n \u00edch nh\u01b0 gas, \u0111i\u1ec7n v\u00e0 n\u01b0\u1edbc<\/li>\n
    • Marketing v\u00e0 ph\u00e2n ph\u1ed1i<\/li>\n
    • V\u1eadt t\u01b0 v\u00e0 kh\u0103n tr\u1ea3i gi\u01b0\u1eddng cho vi\u1ec7c d\u1ecdn ph\u00f2ng<\/li>\n
    • Chi ph\u00ed b\u1ea3o tr\u00ec<\/li>\n
    • H\u00e0ng t\u1ed3n kho th\u1ef1c ph\u1ea9m v\u00e0 \u0111\u1ed3 u\u1ed1ng<\/li>\n
    • Hoa h\u1ed3ng th\u1ebb t\u00edn d\u1ee5ng v\u00e0 c\u00e1c kho\u1ea3n ph\u00ed x\u1eed l\u00fd thanh to\u00e1n kh\u00e1c<\/li>\n
    • C\u00f4ng ngh\u1ec7 (n\u1ebfu ph\u00ed \u0111\u01b0\u1ee3c t\u00ednh tr\u00ean c\u01a1 s\u1edf s\u1eed d\u1ee5ng)<\/li>\n<\/ul>\n

      L\u01b0u \u00fd r\u1eb1ng m\u1ed9t s\u1ed1 chi ph\u00ed, nh\u01b0 chi ph\u00ed nh\u00e2n c\u00f4ng v\u00e0 c\u00f4ng ngh\u1ec7, c\u00f3 th\u1ec3 l\u00e0 c\u1ea3 hai lo\u1ea1i chi ph\u00ed (c\u1ed1 \u0111\u1ecbnh v\u00e0 bi\u1ebfn \u0111\u1ed5i). V\u00ed d\u1ee5: ti\u1ec1n l\u01b0\u01a1ng \u0111\u01b0\u1ee3c coi l\u00e0 chi ph\u00ed c\u1ed1 \u0111\u1ecbnh v\u00ec ch\u00fang kh\u00f4ng thay \u0111\u1ed5i \u0111\u00e1ng k\u1ec3 t\u1eeb th\u00e1ng n\u00e0y sang th\u00e1ng kh\u00e1c, trong khi ti\u1ec1n l\u01b0\u01a1ng theo gi\u1edd \u0111\u01b0\u1ee3c coi l\u00e0 chi ph\u00ed bi\u1ebfn \u0111\u1ed5i v\u00ec ch\u00fang c\u00f3 th\u1ec3 dao \u0111\u1ed9ng theo c\u00f4ng su\u1ea5t s\u1eed d\u1ee5ng ph\u00f2ng.<\/p>\n

      C\u00e1c Ch\u1ec9 S\u1ed1 Hi\u1ec7u Su\u1ea5t Ch\u00ednh Quan Tr\u1ecdng (KPIs)<\/h2>\n

      \u0110\u1ec3 ki\u1ec3m so\u00e1t chi ph\u00ed, ban qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n c\u1ea7n bi\u1ebft kh\u00e1ch s\u1ea1n \u0111ang chi bao nhi\u00eau ti\u1ec1n, ti\u1ec1n \u0111ang \u0111i \u0111\u00e2u v\u00e0 t\u1ea1i sao. S\u1eed d\u1ee5ng b\u00e1o c\u00e1o chi ph\u00ed \u0111\u1ec3 ph\u00e2n t\u00edch t\u1eebng b\u1ed9 ph\u1eadn v\u00e0 so s\u00e1nh hi\u1ec7u su\u1ea5t v\u1edbi ng\u00e2n s\u00e1ch, d\u1ef1 b\u00e1o v\u00e0 c\u00e1c th\u00e1ng, n\u0103m tr\u01b0\u1edbc. Xem x\u00e9t c\u00e1c s\u1ed1 li\u1ec7u \u0111\u1ec3 t\u00ecm ra c\u00e1c m\u00f4 h\u00ecnh, ngo\u1ea1i l\u1ec7 v\u00e0 s\u1ef1 k\u00e9m hi\u1ec7u qu\u1ea3.<\/p>\n

      C\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh (KPI) sau \u0111\u00e2y s\u1ebd gi\u00fap b\u1ea1n hi\u1ec3u c\u00e1ch chi ph\u00ed \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn doanh thu v\u00e0 l\u1ee3i nhu\u1eadn. Ch\u00fang c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111o b\u1eb1ng ng\u00e0y, th\u00e1ng ho\u1eb7c n\u0103m.<\/p>\n

      Chi Ph\u00ed Cho M\u1ed7i Ph\u00f2ng C\u00f3 Kh\u00e1ch (CPOR)<\/h3>\n

      Chi ph\u00ed cho m\u1ed7i ph\u00f2ng c\u00f3 kh\u00e1ch, hay CPOR, l\u00e0 th\u01b0\u1edbc \u0111o chi ph\u00ed trung b\u00ecnh c\u1ee7a m\u1ed9t kh\u00e1ch \u1edf trong ph\u00f2ng kh\u00e1ch s\u1ea1n, bao g\u1ed3m c\u1ea3 chi ph\u00ed c\u1ed1 \u0111\u1ecbnh v\u00e0 chi ph\u00ed bi\u1ebfn \u0111\u1ed5i. CPOR c\u00e0ng th\u1ea5p, kh\u00e1ch s\u1ea1n c\u00e0ng c\u00f3 th\u1ec3 ki\u1ebfm \u0111\u01b0\u1ee3c nhi\u1ec1u l\u1ee3i nhu\u1eadn t\u1eeb vi\u1ec7c b\u00e1n ph\u00f2ng. CPOR \u0111\u01b0\u1ee3c t\u00ednh b\u1eb1ng c\u00e1ch chia t\u1ed5ng chi ph\u00ed c\u1ee7a b\u1ed9 ph\u1eadn ph\u00f2ng cho t\u1ed5ng s\u1ed1 ph\u00f2ng b\u00e1n \u0111\u01b0\u1ee3c trong m\u1ed9t kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh.<\/p>\n

      CPOR = T\u1ed5ng Chi Ph\u00ed Ph\u00f2ng \/ T\u1ed5ng S\u1ed1 Ph\u00f2ng B\u00e1n \u0110\u01b0\u1ee3c<\/em><\/p>\n

      Chi Ph\u00ed Cho M\u1ed7i Ph\u00f2ng S\u1eb5n C\u00f3 (CostPAR)<\/h3>\n

      Chi ph\u00ed cho m\u1ed7i ph\u00f2ng s\u1eb5n c\u00f3, hay CostPAR, t\u01b0\u01a1ng t\u1ef1 nh\u01b0 CPOR, ngo\u1ea1i tr\u1eeb vi\u1ec7c n\u00f3 \u0111o l\u01b0\u1eddng chi ph\u00ed trung b\u00ecnh \u0111\u1ec3 ph\u1ee5c v\u1ee5 t\u1ea5t c\u1ea3 c\u00e1c ph\u00f2ng kh\u00e1ch s\u1ea1n, kh\u00f4ng ch\u1ec9 c\u00e1c ph\u00f2ng c\u00f3 kh\u00e1ch. Trong khi c\u00e1c ph\u00f2ng c\u00f3 kh\u00e1ch c\u00f3 th\u1ec3 dao \u0111\u1ed9ng h\u00e0ng ng\u00e0y, s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng s\u1eb5n c\u00f3 t\u01b0\u01a1ng \u0111\u1ed1i c\u1ed1 \u0111\u1ecbnh. CPAR \u0111\u01b0\u1ee3c t\u00ednh b\u1eb1ng c\u00e1ch chia t\u1ed5ng chi ph\u00ed c\u1ee7a b\u1ed9 ph\u1eadn ph\u00f2ng cho t\u1ed5ng s\u1ed1 \u0111\u00eam ph\u00f2ng s\u1eb5n c\u00f3 trong m\u1ed9t kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh.<\/p>\n

      CPAR = T\u1ed5ng Chi Ph\u00ed \/ T\u1ed5ng S\u1ed1 \u0110\u00eam Ph\u00f2ng S\u1eb5n C\u00f3<\/i><\/p>\n

      L\u1ee3i Nhu\u1eadn G\u1ed9p Tr\u00ean M\u1ed7i Ph\u00f2ng S\u1eb5n C\u00f3 (GOPPAR)<\/h3>\n

      L\u1ee3i nhu\u1eadn g\u1ed9p tr\u00ean m\u1ed7i ph\u00f2ng s\u1eb5n c\u00f3, hay GOPPAR, l\u00e0 th\u01b0\u1edbc \u0111o l\u1ee3i nhu\u1eadn g\u1ed9p trung b\u00ecnh so v\u1edbi s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng s\u1eb5n c\u00f3 trong m\u1ed9t kh\u00e1ch s\u1ea1n. GOPPAR \u0111\u01b0\u1ee3c t\u00ednh b\u1eb1ng c\u00e1ch chia l\u1ee3i nhu\u1eadn g\u1ed9p cho t\u1ed5ng s\u1ed1 \u0111\u00eam ph\u00f2ng s\u1eb5n c\u00f3 trong m\u1ed9t kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh.<\/p>\n

      GOPPAR = GOP \/ T\u1ed5ng S\u1ed1 \u0110\u00eam Ph\u00f2ng S\u1eb5n C\u00f3<\/i><\/p>\n

      Chi Ph\u00ed Nh\u00e2n C\u00f4ng Tr\u00ean M\u1ed7i Ph\u00f2ng S\u1eb5n C\u00f3 (LPAR)<\/h3>\n

      Nh\u00e2n c\u00f4ng l\u00e0 m\u1ed9t trong nh\u1eefng kho\u1ea3n chi l\u1edbn nh\u1ea5t \u0111\u1ed1i v\u1edbi kh\u00e1ch s\u1ea1n. LPAR \u0111\u01b0\u1ee3c t\u00ednh b\u1eb1ng c\u00e1ch chia t\u1ed5ng chi ph\u00ed nh\u00e2n c\u00f4ng cho t\u1ed5ng s\u1ed1 ph\u00f2ng s\u1eb5n c\u00f3 trong m\u1ed9t kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh.<\/p>\n

      LPAR = T\u1ed5ng Chi Ph\u00ed Nh\u00e2n C\u00f4ng \/ T\u1ed5ng S\u1ed1 \u0110\u00eam Ph\u00f2ng S\u1eb5n C\u00f3<\/i><\/p>\n

      Chi Ph\u00ed Thu H\u00fat Kh\u00e1ch H\u00e0ng (GAC)<\/h3>\n

      Chi ph\u00ed thu h\u00fat kh\u00e1ch h\u00e0ng, hay GAC, l\u00e0 c\u00e1c chi ph\u00ed \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 t\u1ea1o ra c\u00e1c \u0111\u1eb7t ph\u00f2ng cho m\u1ed9t kh\u00e1ch s\u1ea1n. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m hoa h\u1ed3ng \u0111\u1ea1i l\u00fd, ph\u00ed giao d\u1ecbch v\u00e0 chi ph\u00ed b\u00e1n h\u00e0ng & marketing. N\u00f3i chung, chi ph\u00ed thu h\u00fat c\u00e0ng th\u1ea5p, vi\u1ec7c b\u00e1n ph\u00f2ng c\u00e0ng c\u00f3 l\u1ee3i nhu\u1eadn. \u0110\u1ec3 t\u00ednh GAC, h\u00e3y chia t\u1ed5ng chi ph\u00ed thu h\u00fat cho t\u1ed5ng doanh thu ph\u00f2ng trong m\u1ed9t kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh v\u00e0 nh\u00e2n v\u1edbi 100.<\/p>\n

      GAC = T\u1ed5ng Chi Ph\u00ed Thu H\u00fat \/ T\u1ed5ng Doanh Thu Ph\u00f2ng x 100<\/i><\/p>\n

      6 C\u00e1ch Gi\u1ea3m Chi Ph\u00ed V\u1eadn H\u00e0nh Kh\u00e1ch S\u1ea1n<\/h2>\n

      B\u00e2y gi\u1edd, h\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng b\u1ea1n \u0111\u00e3 ph\u00e2n t\u00edch b\u00e1o c\u00e1o P&L c\u1ee7a m\u00ecnh v\u00e0 th\u1ea5y r\u1eb1ng chi ph\u00ed v\u1eadn h\u00e0nh \u0111\u00e3 t\u0103ng qu\u00e1 cao \u1edf t\u1ea5t c\u1ea3 c\u00e1c b\u1ed9 ph\u1eadn. M\u1eb7c d\u00f9 m\u1ed7i kh\u00e1ch s\u1ea1n s\u1ebd c\u00f3 m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn kh\u00e1c nhau, nh\u01b0ng \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 l\u0129nh v\u1ef1c ch\u00ednh c\u1ea7n xem x\u00e9t \u0111\u1ec3 h\u1ee3p l\u00fd h\u00f3a ho\u1ea1t \u0111\u1ed9ng kh\u00e1ch s\u1ea1n v\u00e0 t\u1ed1i \u01b0u h\u00f3a chi ph\u00ed.<\/p>\n

      1. L\u00ean L\u1ecbch Tr\u00ecnh Th\u00f4ng Minh H\u01a1n<\/h3>\n

      L\u1eadp l\u1ecbch tr\u00ecnh hi\u1ec7u qu\u1ea3 l\u00e0 c\u00e1ch d\u1ec5 nh\u1ea5t \u0111\u1ec3 qu\u1ea3n l\u00fd chi ph\u00ed nh\u00e2n c\u00f4ng. M\u1ee9c \u0111\u1ed9 nh\u00e2n vi\u00ean n\u00ean t\u01b0\u01a1ng quan ch\u1eb7t ch\u1ebd v\u1edbi d\u00f2ng kh\u00e1ch \u0111\u1ebfn v\u00e0 \u0111i theo th\u1eddi gian th\u1ef1c. \u0110\u1ec3 l\u00e0m \u0111i\u1ec1u n\u00e0y, b\u1ea1n s\u1ebd c\u1ea7n d\u1ef1 b\u00e1o b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng d\u1eef li\u1ec7u t\u1eeb PMS v\u00e0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd doanh thu c\u1ee7a b\u1ea1n.<\/p>\n

      V\u00ed d\u1ee5: nh\u00e2n vi\u00ean d\u1ecdn ph\u00f2ng n\u00ean \u0111\u01b0\u1ee3c l\u00ean l\u1ecbch d\u1ef1a tr\u00ean c\u00f4ng su\u1ea5t s\u1eed d\u1ee5ng ph\u00f2ng d\u1ef1 ki\u1ebfn h\u00e0ng ng\u00e0y v\u00e0 th\u1eddi gian trung b\u00ecnh c\u1ea7n thi\u1ebft \u0111\u1ec3 d\u1ecdn d\u1eb9p m\u1ed9t ph\u00f2ng. \u0110\u1ed1i v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c b\u1ed9 ph\u1eadn, chi ph\u00ed c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c c\u1eaft gi\u1ea3m b\u1eb1ng c\u00e1ch cho nh\u00e2n vi\u00ean v\u1ec1 s\u1edbm ho\u1eb7c y\u00eau c\u1ea7u h\u1ecd \u0111\u1ebfn mu\u1ed9n h\u01a1n khi kh\u00e1ch s\u1ea1n y\u00ean t\u0129nh h\u01a1n d\u1ef1 ki\u1ebfn.<\/p>\n

      2. \u0110\u00e0o T\u1ea1o Ch\u00e9o Nh\u00e2n Vi\u00ean<\/h3>\n

      Nh\u00e2n vi\u00ean c\u00e0ng \u0111a n\u0103ng trong vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 \u1edf c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c, b\u1ea1n c\u00e0ng c\u00f3 nhi\u1ec1u s\u1ef1 linh ho\u1ea1t \u0111\u1ec3 chuy\u1ec3n c\u00e1c ngu\u1ed3n l\u1ef1c \u0111\u1ebfn n\u01a1i c\u1ea7n thi\u1ebft nh\u1ea5t.<\/p>\n

      3. Cung C\u1ea5p D\u1ecbch V\u1ee5 D\u1ecdn Ph\u00f2ng T\u00f9y Ch\u1ecdn<\/h3>\n

      Trong ng\u00e0nh kh\u00e1ch s\u1ea1n, kh\u00e1ch du l\u1ecbch ng\u00e0y c\u00e0ng mong \u0111\u1ee3i c\u00e1c d\u1ecbch v\u1ee5 d\u1ecdn ph\u00f2ng t\u00f9y ch\u1ecdn v\u00e0 nhi\u1ec1u ng\u01b0\u1eddi th\u00edch s\u1ef1 linh ho\u1ea1t, nh\u01b0ng \u0111\u00f4i khi h\u1ecd c\u1ea7n m\u1ed9t ch\u00fat th\u00fac \u0111\u1ea9y. \u0110\u1ec3 t\u0103ng kh\u1ea3 n\u0103ng ti\u1ebft ki\u1ec7m chi ph\u00ed, khi nh\u1eadn ph\u00f2ng ho\u1eb7c tr\u01b0\u1edbc khi \u0111\u1ebfn, h\u00e3y h\u1ecfi kh\u00e1ch xem h\u1ecd c\u00f3 th\u00edch d\u1ecbch v\u1ee5 d\u1ecdn ph\u00f2ng gi\u00e1n \u0111o\u1ea1n h\u01a1n l\u00e0 d\u1ecbch v\u1ee5 d\u1ecdn ph\u00f2ng h\u00e0ng ng\u00e0y kh\u00f4ng. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap ti\u1ebft ki\u1ec7m chi ph\u00ed nh\u00e2n c\u00f4ng m\u00e0 c\u00f2n gi\u1ea3m chi ph\u00ed gi\u1eb7t l\u00e0 v\u00e0 t\u0103ng hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng.<\/p>\n

      4. Gi\u1ea3m Chi Ph\u00ed N\u0103ng L\u01b0\u1ee3ng<\/h3>\n

      Theo Energy Star, c\u00e1c kh\u00e1ch s\u1ea1n \u1edf Hoa K\u1ef3 chi kho\u1ea3ng 6% chi ph\u00ed v\u1eadn h\u00e0nh cho n\u0103ng l\u01b0\u1ee3ng m\u1ed7i n\u0103m v\u00e0 chi ph\u00ed \u0111\u00e3 t\u0103ng cao h\u01a1n n\u1eefa g\u1ea7n \u0111\u00e2y. \u0110\u1ec3 gi\u1ea3m chi ph\u00ed, h\u00e3y b\u1eaft \u0111\u1ea7u v\u1edbi c\u00e1c s\u00e1ng ki\u1ebfn b\u1ec1n v\u1eefng \u0111\u01a1n gi\u1ea3n, gi\u00e1 c\u1ea3 ph\u1ea3i ch\u0103ng nh\u01b0 b\u00f3ng \u0111\u00e8n LED, gi\u00e1o d\u1ee5c nh\u00e2n vi\u00ean v\u00e0 b\u1ea3o tr\u00ec th\u01b0\u1eddng xuy\u00ean h\u1ec7 th\u1ed1ng HVAC. V\u1ec1 l\u00e2u d\u00e0i, h\u00e3y \u0111\u1ea7u t\u01b0 v\u00e0o c\u1ea3m bi\u1ebfnOccupancy, b\u1ed9 \u0111i\u1ec1u nhi\u1ec7t th\u00f4ng minh v\u00e0 h\u1ec7 th\u1ed1ng HVAC ti\u1ebft ki\u1ec7m n\u0103ng l\u01b0\u1ee3ng.<\/p>\n

      5. Th\u1ef1c H\u00e0nh Qu\u1ea3n L\u00fd Doanh Thu Th\u00f4ng Minh<\/h3>\n

      Qu\u1ea3n l\u00fd doanh thu kh\u00f4ng ch\u1ec9 l\u00e0 t\u1ea1o ra doanh thu, m\u00e0 c\u00f2n l\u00e0 ki\u1ec3m so\u00e1t chi ph\u00ed ph\u00e2n ph\u1ed1i v\u00e0 thu h\u00fat kh\u00e1ch h\u00e0ng. Chi ph\u00ed c\u00f3 th\u1ec3 thay \u0111\u1ed5i \u0111\u00e1ng k\u1ec3 theo k\u00eanh v\u00e0 chi\u1ebfn l\u01b0\u1ee3c \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp s\u1ebd gi\u00fap gi\u1ea3m hoa h\u1ed3ng OTA. B\u1eb1ng c\u00e1ch nh\u1eafm m\u1ee5c ti\u00eau \u0111\u1ebfn kh\u00e1ch h\u00e0ng quen v\u00e0 kh\u00e1ch h\u00e0ng \u1edf d\u00e0i ng\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 gi\u1ea3m chi ph\u00ed marketing v\u00e0 chi ph\u00ed nh\u00e2n c\u00f4ng. V\u00e0 b\u1eb1ng c\u00e1ch d\u1ef1 b\u00e1o ch\u00ednh x\u00e1c c\u00f4ng su\u1ea5t s\u1eed d\u1ee5ng ph\u00f2ng, b\u1ea1n c\u00f3 th\u1ec3 gi\u00fap gi\u1ea3m t\u00ecnh tr\u1ea1ng th\u1eeba nh\u00e2n vi\u00ean v\u00e0 l\u00e3ng ph\u00ed.<\/p>\n

      6. \u0110\u00e1nh Gi\u00e1 L\u1ea1i Ph\u1ea7n M\u1ec1m B\u1ea1n \u0110ang S\u1eed D\u1ee5ng<\/h3>\n

      V\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ngh\u1ec7 trong kh\u00e1ch s\u1ea1n, b\u1ea1n r\u1ea5t d\u1ec5 m\u1ea5t ki\u1ec3m so\u00e1t chi ph\u00ed. \u0110\u1ec3 gi\u1ea3m chi ph\u00ed nh\u00e2n c\u00f4ng, h\u00e3y s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c t\u00e1c v\u1ee5 \u0111\u01a1n gi\u1ea3n, l\u1eb7p \u0111i l\u1eb7p l\u1ea1i nh\u01b0 c\u00f4ng c\u1ee5 \u0111\u1eb7t ph\u00f2ng, n\u1ec1n t\u1ea3ng t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch v\u00e0 gi\u1ea3i ph\u00e1p nh\u1eadn ph\u00f2ng t\u1eeb xa. \u0110\u1ec3 gi\u1ea3m chi ph\u00ed c\u00f4ng ngh\u1ec7 t\u1ea1i ch\u1ed7, h\u00e3y chuy\u1ec3n sang n\u1ec1n t\u1ea3ng kh\u00e1ch s\u1ea1n t\u00edch h\u1ee3p, d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y.<\/p>\n

      5 C\u00e2u H\u1ecfi C\u1ea7n \u0110\u1eb7t Ra Khi Gi\u1ea3m Chi Ph\u00ed V\u1eadn H\u00e0nh Kh\u00e1ch S\u1ea1n<\/h2>\n

      Cu\u1ed1i c\u00f9ng, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i xem x\u00e9t vi\u1ec7c gi\u1ea3m chi ph\u00ed s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng, s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean nh\u01b0 th\u1ebf n\u00e0o. N\u1ebfu nh\u1eefng n\u1ed7 l\u1ef1c c\u1ee7a b\u1ea1n l\u00e0m t\u1ed5n h\u1ea1i \u0111\u1ebfn l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng, s\u1ef1 lu\u00e2n chuy\u1ec3n nh\u00e2n vi\u00ean ho\u1eb7c danh ti\u1ebfng tr\u1ef1c tuy\u1ebfn, chi ph\u00ed c\u00f3 th\u1ec3 v\u01b0\u1ee3t qu\u00e1 l\u1ee3i \u00edch.<\/p>\n

      Tr\u01b0\u1edbc khi quy\u1ebft \u0111\u1ecbnh c\u00f3 n\u00ean gi\u1ea3m chi ph\u00ed hay kh\u00f4ng, h\u00e3y \u0111\u1eb7t ra nh\u1eefng c\u00e2u h\u1ecfi sau:<\/p>\n

        \n
      1. \u0110i\u1ec1u n\u00e0y s\u1ebd c\u00f3 t\u00e1c \u0111\u1ed9ng g\u00ec \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng? Ch\u00fang ta c\u00f3 th\u1ec3 ti\u1ebfp t\u1ee5c duy tr\u00ec c\u00e1c ti\u00eau chu\u1ea9n ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a m\u00ecnh kh\u00f4ng?<\/li>\n
      2. N\u00f3 s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang ta nh\u01b0 th\u1ebf n\u00e0o? Ch\u00fang ta c\u00f3 l\u00e0m h\u1ecd th\u1ea5t v\u1ecdng ho\u1eb7c g\u00e2y b\u1ea5t ti\u1ec7n cho h\u1ecd kh\u00f4ng?<\/li>\n
      3. N\u00f3 s\u1ebd \u1ea3nh h\u01b0\u1edfng nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ebfn kh\u1ea3 n\u0103ng duy tr\u00ec t\u1ef7 l\u1ec7 l\u1ea5p \u0111\u1ea7y v\u00e0 \u0111\u00e1p \u1ee9ng c\u00e1c m\u1ee5c ti\u00eau doanh thu c\u1ee7a ch\u00fang ta?<\/li>\n
      4. Kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c v\u00e0 tinh th\u1ea7n c\u1ee7a nh\u00e2n vi\u00ean s\u1ebd b\u1ecb \u1ea3nh h\u01b0\u1edfng nh\u01b0 th\u1ebf n\u00e0o? T\u1ef7 l\u1ec7 lu\u00e2n chuy\u1ec3n c\u00f3 t\u0103ng l\u00ean kh\u00f4ng?<\/li>\n
      5. L\u00e0m th\u1ebf n\u00e0o ch\u00fang ta c\u00f3 th\u1ec3 tri\u1ec3n khai c\u00e1c thay \u0111\u1ed5i theo c\u00e1ch m\u00e0 nh\u00e2n vi\u00ean v\u00e0 kh\u00e1ch h\u00e0ng \u1ee7ng h\u1ed9 ch\u00fang?<\/li>\n<\/ol>\n

        Y\u00eau c\u1ea7u \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p t\u1eeb kh\u00e1ch h\u00e0ng v\u00e0 theo d\u00f5i ch\u1eb7t ch\u1ebd ph\u1ea3n h\u1ed3i trong c\u00e1c b\u00e0i \u0111\u00e1nh gi\u00e1 v\u00e0 kh\u1ea3o s\u00e1t tr\u1ef1c tuy\u1ebfn. N\u1ebfu c\u00f3 th\u1ec3, h\u00e3y l\u00f4i k\u00e9o nh\u00e2n vi\u00ean v\u00e0o qu\u00e1 tr\u00ecnh n\u00e0y. B\u1eb1ng c\u00e1ch chia s\u1ebb c\u00e1c m\u1ee5c ti\u00eau t\u00e0i ch\u00ednh v\u1edbi nh\u00e2n vi\u00ean v\u00e0 khen th\u01b0\u1edfng h\u1ecd v\u00ec nh\u1eefng th\u00e0nh t\u00edch, b\u1ea1n s\u1ebd x\u00e2y d\u1ef1ng m\u1ed9t n\u1ec1n v\u0103n h\u00f3a tr\u00e1ch nhi\u1ec7m t\u00e0i ch\u00ednh tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c b\u1ed9 ph\u1eadn v\u1eadn h\u00e0nh.<\/p>\n

        Vi\u1ec7c kh\u1eaft khe v\u1ec1 chi ph\u00ed kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng d\u1ec5 d\u00e0ng, nh\u01b0ng n\u00f3 s\u1ebd gi\u00fap b\u1ea1n \u0111i\u1ec1u h\u00e0nh m\u1ed9t doanh nghi\u1ec7p kh\u00e1ch s\u1ea1n tinh g\u1ecdn, c\u00f3 l\u1ee3i nhu\u1eadn cao h\u01a1n v\u00e0 s\u1ebd \u0111\u1ecbnh v\u1ecb b\u1ea1n \u0111\u1ec3 th\u00e0nh c\u00f4ng hi\u1ec7n t\u1ea1i v\u00e0 trong t\u01b0\u01a1ng lai.<\/p>\n","protected":false},"excerpt":{"rendered":"

        C\u00e1ch Chi Ph\u00ed V\u1eadn H\u00e0nh Kh\u00e1ch S\u1ea1n \u1ea2nh H\u01b0\u1edfng \u0110\u1ebfn L\u1ee3i Nhu\u1eadn Gi\u1edbi Thi\u1ec7u v\u1ec1 Chi Ph\u00ed V\u1eadn H\u00e0nh Kh\u00e1ch S\u1ea1n Trong ng\u00e0nh kh\u00e1ch s\u1ea1n, vi\u1ec7c ki\u1ec3m so\u00e1t chi ph\u00ed v\u1eadn h\u00e0nh l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o l\u1ee3i nhu\u1eadn v\u00e0 s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng. Tuy nhi\u00ean, vi\u1ec7c c\u1eaft gi\u1ea3m chi ph\u00ed […]<\/p>\n","protected":false},"author":1,"featured_media":452772,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"format":"standard","override":[{"template":"1","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"bottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author_image":"1","show_post_date":"1","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"1","post_reading_time_wpm":"500","post_calculate_word_method":"str_word_count","show_zoom_button":"0","zoom_button_out_step":"2","zoom_button_in_step":"3","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"0"}],"image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post_position":"meta","trending_post_label":"Trending","sponsored_post_label":"Sponsored by","disable_ad":"0","subtitle":""},"jnews_primary_category":[],"footnotes":""},"categories":[172],"tags":[],"class_list":["post-451697","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nghe-du-lich"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/451697","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=451697"}],"version-history":[{"count":1,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/451697\/revisions"}],"predecessor-version":[{"id":452773,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/451697\/revisions\/452773"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/452772"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=451697"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=451697"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=451697"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}