{"id":451276,"date":"2025-03-16T13:18:56","date_gmt":"2025-03-16T13:18:56","guid":{"rendered":"https:\/\/otavietnam.com\/?p=451276"},"modified":"2025-03-16T13:18:56","modified_gmt":"2025-03-16T13:18:56","slug":"so-sanh-eviivo-va-siteminder-lua-chon-phan-mem-quan-ly-khach-san","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/so-sanh-eviivo-va-siteminder-lua-chon-phan-mem-quan-ly-khach-san\/","title":{"rendered":"So s\u00e1nh Eviivo v\u00e0 SiteMinder: L\u1ef1a ch\u1ecdn ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n"},"content":{"rendered":"<h1>So S\u00e1nh C\u00e1c L\u1ef1a Ch\u1ecdn Thay Th\u1ebf Eviivo: SiteMinder [C\u1eadp Nh\u1eadt]<\/h1>\n<h2>Eviivo v\u00e0 SiteMinder: \u0110\u00e2u l\u00e0 s\u1ef1 kh\u00e1c bi\u1ec7t?<\/h2>\n<p>Eviivo l\u00e0 m\u1ed9t gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m c\u00f3 tr\u1ee5 s\u1edf t\u1ea1i V\u01b0\u01a1ng qu\u1ed1c Anh, n\u1ed5i ti\u1ebfng v\u1edbi <a href=\"#\">ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd k\u00eanh<\/a>. SiteMinder \u0111\u1ecbnh v\u1ecb m\u00ecnh l\u00e0 m\u1ed9t gi\u1ea3i ph\u00e1p <a href=\"#\">qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/a> to\u00e0n di\u1ec7n, cung c\u1ea5p m\u1ed9t b\u1ed9 c\u00f4ng c\u1ee5 v\u01b0\u1ee3t xa vi\u1ec7c ph\u00e2n ph\u1ed1i \u0111\u01a1n thu\u1ea7n.<\/p>\n<p>C\u1ea3 hai th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ec1u l\u00e0 c\u00e1c gi\u1ea3i ph\u00e1p <a href=\"#\">ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/a> ph\u1ed5 bi\u1ebfn. Tuy nhi\u00ean, s\u1ef1 kh\u00e1c bi\u1ec7t trong c\u00e1c d\u1ecbch v\u1ee5, ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn v\u00e0 \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau c\u1ee7a h\u1ecd t\u1ea1o n\u00ean s\u1ef1 kh\u00e1c bi\u1ec7t.<\/p>\n<p>Trong b\u00e0i vi\u1ebft n\u00e0y, ch\u00fang ta s\u1ebd th\u1ea3o lu\u1eadn ng\u1eafn g\u1ecdn v\u1ec1 c\u00e1c c\u00e2u h\u1ecfi v\u00e0 c\u00e2u tr\u1ea3 l\u1eddi th\u01b0\u1eddng g\u1eb7p v\u1ec1 Eviivo, so s\u00e1nh n\u00f3 v\u1edbi SiteMinder v\u00e0 h\u1ec7 th\u1ed1ng kh\u00e1ch s\u1ea1n n\u00e0o b\u1ea1n n\u00ean s\u1eed d\u1ee5ng \u0111\u1ec3 ph\u00e1t tri\u1ec3n doanh nghi\u1ec7p c\u1ee7a m\u00ecnh.<\/p>\n<h2>\u0110\u00e1nh gi\u00e1 Eviivo: C\u00e1c c\u00e2u h\u1ecfi v\u00e0 c\u00e2u tr\u1ea3 l\u1eddi th\u01b0\u1eddng g\u1eb7p<\/h2>\n<p>M\u1eb7c d\u00f9 c\u1ea3 hai ph\u1ea7n m\u1ec1m \u0111\u1ec1u cung c\u1ea5p c\u00e1c c\u00f4ng c\u1ee5 \u0111\u1ec3 \u0111\u01a1n gi\u1ea3n h\u00f3a vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n, nh\u01b0ng ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn v\u00e0 s\u1ef1 nh\u1ea5n m\u1ea1nh c\u1ee7a ch\u00fang kh\u00e1c nhau. Eviivo h\u01b0\u1edbng nhi\u1ec1u h\u01a1n \u0111\u1ebfn ng\u01b0\u1eddi t\u1ed5 ch\u1ee9c Vrbo v\u00e0 \u0111i\u1ec1u h\u00e0nh khu c\u1eafm tr\u1ea1i, trong khi SiteMinder cung c\u1ea5p m\u1ed9t lo\u1ea1t c\u00e1c c\u00f4ng c\u1ee5 r\u1ed9ng h\u01a1n v\u1edbi tr\u1ecdng t\u00e2m l\u00e0 t\u1ed1i \u0111a h\u00f3a doanh thu v\u00e0 cung c\u1ea5p tr\u1ea3i nghi\u1ec7m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n t\u00edch h\u1ee3p.<\/p>\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p v\u1ec1 Eviivo khi so s\u00e1nh n\u00f3 v\u1edbi n\u1ec1n t\u1ea3ng th\u00f4ng minh h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi d\u00e0nh cho kh\u00e1ch s\u1ea1n:<\/p>\n<ul>\n<li><strong>C\u1ea5u tr\u00fac gi\u00e1 c\u1ee7a Eviivo so v\u1edbi SiteMinder nh\u01b0 th\u1ebf n\u00e0o?<\/strong> \u0110\u1ed1i v\u1edbi m\u1ed9t c\u01a1 s\u1edf duy nh\u1ea5t v\u1edbi 5 ph\u00f2ng, b\u1ed9 \u0111\u1ea7y \u0111\u1ee7 c\u00e1c t\u00ednh n\u0103ng c\u1ee7a Eviivo c\u00f3 gi\u00e1 kh\u1edfi \u0111i\u1ec3m t\u1eeb 160 \u0111\u00f4 la m\u1ed7i th\u00e1ng, trong khi <a href=\"#\">gi\u00e1 c\u1ee7a SiteMinder<\/a> ch\u1ec9 c\u00f3 gi\u00e1 119 \u0111\u00f4 la. \u0110i\u1ec1u quan tr\u1ecdng c\u1ea7n l\u01b0u \u00fd l\u00e0 gi\u00e1 c\u1ee7a Eviivo v\u1eabn ch\u01b0a bao g\u1ed3m b\u1ea5t k\u1ef3 lo\u1ea1i thu\u1ebf n\u00e0o v\u00e0 h\u1ee3p \u0111\u1ed3ng \u0111\u0103ng k\u00fd c\u1ee7a h\u1ecd ph\u1ea3i tu\u00e2n theo th\u00f4ng b\u00e1o ch\u1ea5m d\u1ee9t 90 ng\u00e0y.<\/li>\n<li><strong>N\u1ec1n t\u1ea3ng n\u00e0o cung c\u1ea5p k\u1ebft n\u1ed1i k\u00eanh t\u1ed1t h\u01a1n?<\/strong> SiteMinder l\u00e0 c\u00f4ng ty d\u1eabn \u0111\u1ea7u ng\u00e0nh trong l\u0129nh v\u1ef1c qu\u1ea3n l\u00fd k\u00eanh, cung c\u1ea5p c\u00e1c t\u00edch h\u1ee3p m\u1ea1nh m\u1ebd v\u1edbi h\u01a1n 450 \u0111\u1ea1i l\u00fd du l\u1ecbch tr\u1ef1c tuy\u1ebfn (<a href=\"#\">OTA<\/a>) v\u00e0 h\u1ec7 th\u1ed1ng ph\u00e2n ph\u1ed1i to\u00e0n c\u1ea7u (<a href=\"#\">GDS<\/a>). M\u1eb7t kh\u00e1c, Eviivo ch\u1ec9 k\u1ebft n\u1ed1i v\u1edbi h\u01a1n 150 k\u00eanh, \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 kh\u00f4ng t\u1ed1i \u0111a h\u00f3a ph\u1ea1m vi ti\u1ebfp c\u1eadn c\u1ee7a c\u01a1 s\u1edf c\u1ee7a b\u1ea1n tr\u00ean th\u1ecb tr\u01b0\u1eddng qu\u1ed1c t\u1ebf v\u00e0 \u0111\u1ecba ph\u01b0\u01a1ng.<\/li>\n<li><strong>Eviivo v\u00e0 SiteMinder so s\u00e1nh nh\u01b0 th\u1ebf n\u00e0o v\u1ec1 m\u1eb7t t\u00edch h\u1ee3p?<\/strong> SiteMinder v\u01b0\u1ee3t tr\u1ed9i v\u1edbi h\u01a1n 500 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n (<a href=\"#\">PMS<\/a>), h\u1ec7 th\u1ed1ng \u0111\u1eb7t ph\u00f2ng trung t\u00e2m (<a href=\"#\">CRS<\/a>), h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd doanh thu (<a href=\"#\">RMS<\/a>), nh\u00e0 b\u00e1n bu\u00f4n v\u00e0 c\u00e1c t\u00edch h\u1ee3p kh\u00e1c, cung c\u1ea5p k\u1ebft n\u1ed1i li\u1ec1n m\u1ea1ch v\u1edbi nhi\u1ec1u h\u1ec7 th\u1ed1ng kh\u00e1c nhau. Trong khi \u0111\u00f3, ph\u1ea1m vi t\u00edch h\u1ee3p Eviivo b\u1ecb gi\u1edbi h\u1ea1n \u1edf m\u1ee9c ch\u1ec9 h\u01a1n 300 theo trang web c\u1ee7a h\u1ecd.<\/li>\n<li><strong>Uy t\u00edn c\u1ee7a Eviivo so v\u1edbi SiteMinder nh\u01b0 th\u1ebf n\u00e0o?<\/strong> Eviivo c\u00f3 th\u1ec3 n\u1ed5i ti\u1ebfng trong s\u1ed1 c\u00e1c ch\u1ee7 s\u1edf h\u1eefu t\u00e0i s\u1ea3n nh\u1ecf \u1edf Ch\u00e2u \u00c2u, nh\u01b0ng danh ti\u1ebfng c\u1ee7a n\u00f3 kh\u00f4ng lan r\u1ed9ng nh\u01b0 c\u00e1c l\u1ef1a ch\u1ecdn thay th\u1ebf l\u1edbn h\u01a1n nh\u01b0 SiteMinder, c\u00f4ng ty c\u00f3 uy t\u00edn xu\u1ea5t s\u1eafc trong ng\u00e0nh, <a href=\"#\">\u0111\u01b0\u1ee3c h\u01a1n 44.500 kh\u00e1ch s\u1ea1n tr\u00ean to\u00e0n c\u1ea7u tin t\u01b0\u1edfng<\/a>. Cam k\u1ebft c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi s\u1ef1 \u0111\u1ed5i m\u1edbi v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ecbnh v\u1ecb h\u1ecd l\u00e0 m\u1ed9t \u0111\u1ed1i t\u00e1c \u0111\u00e1ng tin c\u1eady cho vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n.<\/li>\n<li><strong>N\u1ec1n t\u1ea3ng n\u00e0o \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c nhi\u1ec1u gi\u1ea3i th\u01b0\u1edfng v\u00e0 s\u1ef1 c\u00f4ng nh\u1eadn h\u01a1n?<\/strong> SiteMinder li\u00ean t\u1ee5c gi\u00e0nh \u0111\u01b0\u1ee3c gi\u1ea3i th\u01b0\u1edfng cho s\u1ef1 xu\u1ea5t s\u1eafc trong c\u00f4ng ngh\u1ec7 kh\u00e1ch s\u1ea1n, <a href=\"#\">nh\u1eadn \u0111\u01b0\u1ee3c nhi\u1ec1u gi\u1ea3i th\u01b0\u1edfng t\u1eeb HotelTechReport<\/a> v\u00e0 ph\u1ea3n \u00e1nh s\u1ef1 c\u1ed1ng hi\u1ebfn c\u1ee7a h\u1ecd trong vi\u1ec7c cung c\u1ea5p c\u00e1c gi\u1ea3i ph\u00e1p h\u00e0ng \u0111\u1ea7u cho kh\u00e1ch s\u1ea1n. Eviivo \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t s\u1ed1 s\u1ef1 c\u00f4ng nh\u1eadn cho thi\u1ebft k\u1ebf th\u00e2n thi\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00f9ng nh\u1eafm \u0111\u1ebfn c\u00e1c ch\u1ed7 \u1edf nh\u1ecf nh\u01b0ng l\u1ea1i thi\u1ebfu s\u1ed1 l\u01b0\u1ee3ng gi\u1ea3i th\u01b0\u1edfng l\u1edbn.<\/li>\n<\/ul>\n<h2>S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa Eviivo v\u00e0 SiteMinder l\u00e0 g\u00ec?<\/h2>\n<p>Eviivo cung c\u1ea5p \u0111\u1ed3ng b\u1ed9 h\u00f3a hai chi\u1ec1u \u0111\u1ea7y \u0111\u1ee7 v\u1ec1 gi\u00e1 v\u00e0 t\u00ecnh tr\u1ea1ng ph\u00f2ng, cho ph\u00e9p ch\u1ee7 kh\u00e1ch s\u1ea1n qu\u1ea3n l\u00fd danh s\u00e1ch c\u1ee7a h\u1ecd tr\u00ean nhi\u1ec1u \u0111\u1ea1i l\u00fd du l\u1ecbch tr\u1ef1c tuy\u1ebfn (OTA) m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. B\u1ed9 c\u00f4ng c\u1ee5 c\u1ee7a h\u1ecd c\u0169ng bao g\u1ed3m c\u00e1c c\u00f4ng c\u1ee5 nh\u01b0 tr\u00ecnh qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n, tr\u00ecnh qu\u1ea3n l\u00fd khuy\u1ebfn m\u00e3i, \u1ee9ng d\u1ee5ng Eviivo, thanh to\u00e1n Eviivo, v.v.<\/p>\n<p>M\u1ed9t trong nh\u1eefng kh\u00eda c\u1ea1nh \u0111\u1ed9c \u0111\u00e1o c\u1ee7a Eviivo extranet l\u00e0 s\u1ef1 nh\u1ea5n m\u1ea1nh v\u00e0o c\u00e1c t\u00e0i s\u1ea3n \u0111\u1ed9c l\u1eadp, ph\u1ee5c v\u1ee5 nhi\u1ec1u lo\u1ea1i ch\u1ed7 \u1edf t\u1eeb B &amp; B \u0111\u1ebfn nh\u00e0 tr\u1ecd sinh vi\u00ean. Tuy nhi\u00ean, \u0111i\u1ec1u \u0111\u00e1ng ch\u00fa \u00fd l\u00e0 Eviivo \u0111\u0103ng nh\u1eadp \u0111\u00f4i khi kh\u00f4ng khuy\u1ebfn kh\u00edch \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp, thay v\u00e0o \u0111\u00f3 th\u00fac \u0111\u1ea9y OTA ri\u00eang c\u1ee7a n\u00f3, TopRooms.<\/p>\n<p>M\u1eb7t kh\u00e1c, SiteMinder h\u01b0\u1edbng \u0111\u1ebfn m\u1ee5c ti\u00eau tr\u1edf th\u00e0nh m\u1ed9t \u0111i\u1ec3m d\u1eebng ch\u00e2n duy nh\u1ea5t cho c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n, t\u1eeb qu\u1ea3n l\u00fd k\u00eanh v\u00e0 ti\u1ebfp th\u1ecb \u0111\u1ebfn \u0111\u1eb7t ph\u00f2ng v\u00e0 <a href=\"#\">th\u01b0\u01a1ng m\u1ea1i kh\u00e1ch s\u1ea1n<\/a>. N\u1ec1n t\u1ea3ng c\u1ee7a n\u00f3 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 t\u1ed1i \u0111a h\u00f3a doanh thu, kh\u00f4ng ch\u1ec9 th\u00f4ng qua vi\u1ec7c t\u0103ng s\u1ed1 l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng m\u00e0 c\u00f2n b\u1eb1ng c\u00e1ch cung c\u1ea5p c\u00e1c c\u00f4ng c\u1ee5 gi\u00fap n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch, h\u1ee3p l\u00fd h\u00f3a ho\u1ea1t \u0111\u1ed9ng v\u00e0 cung c\u1ea5p nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc c\u00f3 th\u1ec3 h\u00e0nh \u0111\u1ed9ng.<\/p>\n<p>V\u1edbi k\u1ebft n\u1ed1i v\u1edbi h\u01a1n 450 k\u00eanh ph\u00e2n ph\u1ed1i, SiteMinder \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c kh\u00e1ch s\u1ea1n c\u00f3 ph\u1ea1m vi ti\u1ebfp c\u1eadn to\u00e0n c\u1ea7u. H\u01a1n n\u1eefa, n\u00f3 \u0111\u01b0\u1ee3c tin t\u01b0\u1edfng b\u1edfi m\u1ed9t s\u1ed1 l\u01b0\u1ee3ng l\u1edbn c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n, t\u1eeb kh\u00e1ch s\u1ea1n boutique \u0111\u1ebfn c\u00e1c chu\u1ed7i l\u1edbn, cho th\u1ea5y t\u00ednh linh ho\u1ea1t v\u00e0 \u0111\u1ed9 tin c\u1eady c\u1ee7a n\u00f3.<\/p>\n<figure>\n    <img alt=\"Ota Viet Nam 1 391\" loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-451274\" src=\"https:\/\/otavietnam.com\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-391.png\" width=\"1024\" height=\"512\" srcset=\"https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-391.png 1024w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-391-300x150.png 300w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-391-768x384.png 768w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-391-360x180.png 360w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-391-750x375.png 750w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>Eviivo alternative: SiteMinder wins the most no. 1 awards at the Hotel Tech Awards<\/figcaption><\/figure>\n<h2>L\u1ef1a ch\u1ecdn thay th\u1ebf Eviivo: So s\u00e1nh v\u1edbi SiteMinder<\/h2>\n<p>C\u1ea3 Eviivo v\u00e0 SiteMinder \u0111\u1ec1u \u0111\u00e3 t\u1ea1o d\u1ea5u \u1ea5n \u0111\u00e1ng k\u1ec3 trong ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n. Tuy nhi\u00ean, khi ch\u00fang ta m\u1ed5 x\u1ebb c\u00e1c t\u00ednh n\u0103ng, kh\u1ea3 n\u0103ng v\u00e0 \u0111\u1ec1 xu\u1ea5t gi\u00e1 tr\u1ecb t\u1ed5ng th\u1ec3 c\u1ee7a ch\u00fang, s\u1ef1 kh\u00e1c bi\u1ec7t tr\u1edf n\u00ean r\u00f5 r\u1ec7t h\u01a1n. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 so s\u00e1nh chi ti\u1ebft:<\/p>\n<h3>Tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh Eviivo<\/h3>\n<p>C\u1ea3 Eviivo v\u00e0 SiteMinder \u0111\u1ec1u cung c\u1ea5p c\u00e1c c\u00f4ng c\u1ee5 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 t\u0103ng doanh thu cho kh\u00e1ch s\u1ea1n. Tuy nhi\u00ean, SiteMinder c\u00f3 c\u00e1ch ti\u1ebfp c\u1eadn to\u00e0n di\u1ec7n h\u01a1n. <a href=\"#\">Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd k\u00eanh<\/a> c\u1ee7a Eviivo t\u1eadp trung v\u00e0o vi\u1ec7c \u0111\u1ed3ng b\u1ed9 h\u00f3a gi\u00e1, n\u1ed9i dung v\u00e0 t\u00ecnh tr\u1ea1ng ph\u00f2ng. SiteMinder l\u00e0m t\u1ea5t c\u1ea3 nh\u1eefng \u0111i\u1ec1u n\u00e0y v\u00e0 h\u01a1n th\u1ebf n\u1eefa, t\u00edch h\u1ee3p c\u00e1c chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb, n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch v\u00e0 c\u00e1c h\u1ec7 th\u1ed1ng thanh to\u00e1n hi\u1ec7u qu\u1ea3 v\u00e0o c\u00e1c c\u00f4ng c\u1ee5 t\u0103ng doanh thu c\u1ee7a n\u00f3.<\/p>\n<h3>Eviivo PMS<\/h3>\n<p>Cam k\u1ebft v\u1eefng ch\u1eafc c\u1ee7a SiteMinder \u0111\u1ed1i v\u1edbi s\u1ef1 xu\u1ea5t s\u1eafc th\u1ec3 hi\u1ec7n r\u00f5 trong m\u1ecdi kh\u00eda c\u1ea1nh c\u1ee7a n\u1ec1n t\u1ea3ng c\u1ee7a n\u00f3. \u0110\u1ed5i m\u1edbi li\u00ean t\u1ee5c, c\u1eadp nh\u1eadt th\u01b0\u1eddng xuy\u00ean v\u00e0 hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc v\u1ec1 b\u1ed1i c\u1ea3nh ng\u00e0nh kh\u00e1ch s\u1ea1n \u0111ang ph\u00e1t tri\u1ec3n \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n lu\u00f4n c\u00f3 c\u00e1c c\u00f4ng c\u1ee5 ti\u00ean ti\u1ebfn theo \u00fd c\u1ee7a h\u1ecd.<\/p>\n<p>Ng\u01b0\u1ee3c l\u1ea1i, m\u1eb7c d\u00f9 Eviivo \u0111\u0103ng nh\u1eadp cung c\u1ea5p m\u1ed9t b\u1ed9 to\u00e0n di\u1ec7n, nh\u01b0ng \u0111\u00f4i khi n\u00f3 thi\u1ebfu kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng v\u00e0 c\u00e1ch ti\u1ebfp c\u1eadn h\u01b0\u1edbng t\u1edbi t\u01b0\u01a1ng lai m\u00e0 n\u1ec1n t\u1ea3ng th\u00f4ng minh h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi d\u00e0nh cho kh\u00e1ch s\u1ea1n mang l\u1ea1i (\u0111i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c ph\u1ea3n \u00e1nh trong gi\u00e1 c\u1ee7a Eviivo).<\/p>\n<h3>K\u00eanh \u0111\u1eb7t ph\u00f2ng Eviivo<\/h3>\n<p>Trong th\u1ebf gi\u1edbi to\u00e0n c\u1ea7u h\u00f3a ng\u00e0y nay, vi\u1ec7c ti\u1ebfp c\u1eadn m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng \u0111a d\u1ea1ng v\u00e0 r\u1ed9ng r\u00e3i l\u00e0 r\u1ea5t quan tr\u1ecdng. SiteMinder, v\u1edbi k\u1ebft n\u1ed1i v\u1edbi h\u01a1n 450 k\u00eanh ph\u00e2n ph\u1ed1i, \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 khai th\u00e1c hi\u1ec7u qu\u1ea3 c\u00e1c th\u1ecb tr\u01b0\u1eddng to\u00e0n c\u1ea7u. M\u1ea1ng l\u01b0\u1edbi r\u1ed9ng l\u1edbn n\u00e0y bao g\u1ed3m c\u00e1c OTA l\u1edbn, n\u1ec1n t\u1ea3ng \u0111\u1eb7t ph\u00f2ng th\u00edch h\u1ee3p v\u00e0 GDS. M\u1eb7t kh\u00e1c, Eviivo t\u1eadp trung \u0111\u00e1ng ch\u00fa \u00fd v\u00e0o vi\u1ec7c qu\u1ea3ng b\u00e1 OTA ri\u00eang c\u1ee7a m\u00ecnh, TopRooms.<\/p>\n<p>M\u1eb7c d\u00f9 \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 c\u00f3 l\u1ee3i trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p nh\u1ea5t \u0111\u1ecbnh, nh\u01b0ng n\u00f3 c\u00f3 th\u1ec3 v\u00f4 t\u00ecnh h\u1ea1n ch\u1ebf ti\u1ec1m n\u0103ng cho vi\u1ec7c \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp v\u00e0 ti\u1ebfp c\u1eadn kh\u00e1ch r\u1ed9ng h\u01a1n.<\/p>\n<h3>Eviivo extranet \u0111\u0103ng nh\u1eadp<\/h3>\n<p>V\u1ebb \u0111\u1eb9p c\u1ee7a SiteMinder n\u1eb1m \u1edf n\u1ec1n t\u1ea3ng t\u1eadp trung c\u1ee7a n\u00f3. C\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 chuy\u1ec3n \u0111\u1ed5i li\u1ec1n m\u1ea1ch t\u1eeb m\u1ecdi kh\u00eda c\u1ea1nh c\u1ee7a qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n, t\u1ea5t c\u1ea3 trong m\u1ed9t giao di\u1ec7n duy nh\u1ea5t. C\u00e1ch ti\u1ebfp c\u1eadn t\u00edch h\u1ee3p n\u00e0y gi\u00fap gi\u1ea3m \u0111\u01b0\u1eddng cong h\u1ecdc t\u1eadp, h\u1ee3p l\u00fd h\u00f3a ho\u1ea1t \u0111\u1ed9ng v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi c\u00f4ng c\u1ee5 \u0111\u1ec1u \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi nhau. Eviivo, v\u1edbi b\u1ed9 c\u00f4ng c\u1ee5 c\u1ee7a m\u00ecnh, cung c\u1ea5p m\u1ed9t lo\u1ea1t c\u00e1c ch\u1ee9c n\u0103ng.<\/p>\n<p>Tuy nhi\u00ean, tr\u1ea3i nghi\u1ec7m \u0111\u00f4i khi c\u00f3 th\u1ec3 c\u1ea3m th\u1ea5y b\u1ecb ph\u00e2n \u0111o\u1ea1n, \u0111\u00f2i h\u1ecfi c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n ph\u1ea3i tung h\u1ee9ng gi\u1eefa c\u00e1c m\u00f4-\u0111un kh\u00e1c nhau (ch\u1eb3ng h\u1ea1n nh\u01b0 s\u1ef1 t\u00e1ch bi\u1ec7t c\u1ee7a Eviivo My Diary \u0111\u0103ng nh\u1eadp)<\/p>\n<h3>Eviivo khi\u1ebfu n\u1ea1i<\/h3>\n<p>Trong th\u1eddi \u0111\u1ea1i d\u1eef li\u1ec7u, vi\u1ec7c hi\u1ec3u h\u00e0nh vi, s\u1edf th\u00edch v\u00e0 xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng c\u1ee7a kh\u00e1ch l\u00e0 v\u00f4 gi\u00e1. N\u1ec1n t\u1ea3ng c\u1ee7a SiteMinder \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng v\u1edbi m\u1ee5c ti\u00eau n\u00e0y. N\u00f3 cung c\u1ea5p cho c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc, ph\u00e2n t\u00edch v\u00e0 b\u00e1o c\u00e1o chi ti\u1ebft c\u00f3 th\u1ec3 h\u01b0\u1edbng d\u1eabn c\u00e1c chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ecbnh gi\u00e1, c\u00e1c chi\u1ebfn d\u1ecbch qu\u1ea3ng c\u00e1o v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch. C\u00e1c \u0111\u00e1nh gi\u00e1 c\u1ee7a Eviivo ti\u1ebft l\u1ed9 r\u1eb1ng, m\u1eb7c d\u00f9 cung c\u1ea5p m\u1ed9t s\u1ed1 c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch, nh\u01b0ng n\u00f3 kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi chi\u1ec1u s\u00e2u v\u00e0 ph\u1ea1m vi hi\u1ec3u bi\u1ebft m\u00e0 l\u1ef1a ch\u1ecdn thay th\u1ebf c\u1ee7a n\u00f3 cung c\u1ea5p.<\/p>\n<p>V\u1edbi n\u1ec1n t\u1ea3ng ph\u1ea7n m\u1ec1m duy nh\u1ea5t m\u1edf ra to\u00e0n b\u1ed9 ti\u1ec1m n\u0103ng doanh thu c\u1ee7a kh\u00e1ch s\u1ea1n, c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n kh\u00f4ng ch\u1ec9 ph\u1ea3n \u1ee9ng v\u1edbi d\u1eef li\u1ec7u; h\u1ecd \u0111ang d\u1ef1 \u0111o\u00e1n c\u00e1c xu h\u01b0\u1edbng v\u00e0 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh ch\u1ee7 \u0111\u1ed9ng.<\/p>\n<figure>\n    <img alt=\"Ota Viet Nam 1 392\" loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-451275\" src=\"https:\/\/otavietnam.com\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-392-1024x768.png\" width=\"1024\" height=\"768\" srcset=\"https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-392-1024x768.png 1024w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-392-300x225.png 300w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-392-768x576.png 768w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-392-750x563.png 750w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-392-1140x855.png 1140w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-392.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>So s\u00e1nh c\u00e1c l\u1ef1a ch\u1ecdn thay th\u1ebf Eviivo<\/figcaption><\/figure>\n<h2><span>L\u1ee3i \u00edch c\u1ee7a vi\u1ec7c ch\u1ecdn SiteMinder thay v\u00ec Eviivo<\/span><\/h2>\n<p><span>M\u1eb7c d\u00f9 c\u1ea3 Eviivo v\u00e0 SiteMinder \u0111\u1ec1u cung c\u1ea5p m\u1ed9t lo\u1ea1t c\u00e1c c\u00f4ng c\u1ee5 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 h\u1ee3p l\u00fd h\u00f3a vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n, nh\u01b0ng c\u00f3 nh\u1eefng l\u1ee3i th\u1ebf ri\u00eang bi\u1ec7t khi ch\u1ecdn SiteMinder. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1i nh\u00ecn chi ti\u1ebft h\u01a1n:<\/span><\/p>\n<h3>\u0110\u1ed3ng b\u1ed9 h\u00f3a th\u1eddi gian th\u1ef1c<\/h3>\n<p><span>V\u1edbi SiteMinder, c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c h\u01b0\u1edfng l\u1ee3i t\u1eeb c\u00e1c b\u1ea3n c\u1eadp nh\u1eadt theo th\u1eddi gian th\u1ef1c gi\u1eefa n\u1ec1n t\u1ea3ng, c\u00e1c k\u00eanh ph\u00e2n ph\u1ed1i v\u00e0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n (PMS) c\u1ee7a h\u1ecd. \u0110i\u1ec1u n\u00e0y \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ee9c t\u1ed3n kho, gi\u00e1 c\u1ea3 v\u00e0 c\u00e1c d\u1eef li\u1ec7u quan tr\u1ecdng kh\u00e1c lu\u00f4n \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt, gi\u1ea3m nguy c\u01a1 \u0111\u1eb7t ph\u00f2ng qu\u00e1 m\u1ee9c v\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 ti\u1ec1m \u1ea9n kh\u00e1c.<\/span><\/p>\n<h3>Kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p r\u1ed9ng r\u00e3i<\/h3>\n<p><span>N\u1ec1n t\u1ea3ng c\u1ee7a SiteMinder \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 t\u00edch h\u1ee3p li\u1ec1n m\u1ea1ch v\u1edbi m\u1ed9t lo\u1ea1t c\u00e1c h\u1ec7 th\u1ed1ng c\u1ee7a b\u00ean th\u1ee9 ba, t\u1eeb c\u00e1c gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd doanh thu \u0111\u1ebfn c\u00e1c n\u1ec1n t\u1ea3ng tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch. S\u1ef1 linh ho\u1ea1t n\u00e0y cho ph\u00e9p c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n t\u1ea1o ra m\u1ed9t ng\u0103n x\u1ebfp c\u00f4ng ngh\u1ec7 ho\u00e0n to\u00e0n ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u ri\u00eang c\u1ee7a h\u1ecd.<\/span><\/p>\n<h3>T\u00f9y ch\u1ec9nh v\u00e0 linh ho\u1ea1t<\/h3>\n<p><span>Ngo\u00e0i vi\u1ec7c ch\u1ec9 cung c\u1ea5p h\u00ecnh \u1ea3nh quy\u1ebfn r\u0169, tr\u00ecnh t\u1ea1o trang web c\u1ee7a SiteMinder c\u00f3 kh\u1ea3 n\u0103ng t\u00f9y bi\u1ebfn cao, cho ph\u00e9p c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n t\u1ea1o ra m\u1ed9t s\u1ef1 hi\u1ec7n di\u1ec7n k\u1ef9 thu\u1eadt s\u1ed1 th\u1ef1c s\u1ef1 ph\u1ea3n \u00e1nh b\u1ea3n s\u1eafc th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a h\u1ecd.<\/span><\/p>\n<h3>N\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch<\/h3>\n<p><span>\u0110\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi h\u01a1n 100 \u1ee9ng d\u1ee5ng kh\u00e1ch s\u1ea1n, n\u1ec1n t\u1ea3ng c\u1ee7a SiteMinder \u0111\u1ea3m b\u1ea3o kh\u00e1ch c\u00f3 quy\u1ec1n truy c\u1eadp v\u00e0o m\u1ed9t lo\u1ea1t c\u00e1c d\u1ecbch v\u1ee5, t\u1eeb c\u00e1c c\u01a1 h\u1ed9i b\u00e1n th\u00eam \u0111\u1ebfn c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft v\u00e0 nh\u1eafn tin cho kh\u00e1ch, n\u00e2ng cao tr\u1ea3i nghi\u1ec7m t\u1ed5ng th\u1ec3 c\u1ee7a h\u1ecd.<\/span><\/p>\n<h3>T\u1ed1i \u0111a h\u00f3a t\u1ef7 su\u1ea5t l\u1ee3i nhu\u1eadn<\/h3>\n<p><span>SiteMinder khuy\u1ebfn kh\u00edch \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp th\u00f4ng qua <a href=\"#\">tr\u00ecnh t\u1ea1o trang web \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a<\/a> v\u00e0 <a href=\"#\">c\u00f4ng c\u1ee5 \u0111\u1eb7t ph\u00f2ng t\u00edch h\u1ee3p<\/a>. Chi\u1ebfn l\u01b0\u1ee3c n\u00e0y \u0111\u1ea3m b\u1ea3o c\u00e1c kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 t\u1ed1i \u0111a h\u00f3a t\u1ef7 su\u1ea5t l\u1ee3i nhu\u1eadn c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch tr\u00e1nh ph\u00ed hoa h\u1ed3ng c\u1ee7a b\u00ean th\u1ee9 ba.<\/span><\/p>\n<h3>S\u1ef1 hi\u1ec7n di\u1ec7n to\u00e0n c\u1ea7u<\/h3>\n<p><span>H\u01a1n 44.500 ch\u1ee7 kh\u00e1ch s\u1ea1n t\u1eeb nhi\u1ec1u n\u01a1i tr\u00ean th\u1ebf gi\u1edbi tin t\u01b0\u1edfng SiteMinder. S\u1ef1 hi\u1ec7n di\u1ec7n to\u00e0n c\u1ea7u n\u00e0y l\u00e0 minh ch\u1ee9ng cho \u0111\u1ed9 tin c\u1eady, kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng v\u00e0 hi\u1ec7u qu\u1ea3 c\u1ee7a n\u1ec1n t\u1ea3ng.<\/span><\/p>\n<h3>C\u00e1c lo\u1ea1i t\u00e0i s\u1ea3n \u0111a d\u1ea1ng<\/h3>\n<p><span>SiteMinder kh\u00f4ng ch\u1ec9 d\u00e0nh cho c\u00e1c kh\u00e1ch s\u1ea1n truy\u1ec1n th\u1ed1ng. T\u1eeb c\u00e1c c\u01a1 s\u1edf boutique \u0111\u1ebfn c\u00e1c khu ngh\u1ec9 d\u01b0\u1ee1ng l\u1edbn v\u00e0 th\u1eadm ch\u00ed c\u1ea3 B &amp; B, n\u1ec1n t\u1ea3ng n\u00e0y ph\u1ee5c v\u1ee5 cho nhi\u1ec1u lo\u1ea1i t\u00e0i s\u1ea3n \u0111a d\u1ea1ng, th\u1ec3 hi\u1ec7n t\u00ednh linh ho\u1ea1t c\u1ee7a n\u00f3.<\/span><\/p>\n<h2><span>Eviivo vs SiteMinder: N\u00ean s\u1eed d\u1ee5ng c\u00e1i n\u00e0o?<\/span><\/h2>\n<p><span>Vi\u1ec7c ch\u1ecdn gi\u1eefa Eviivo v\u00e0 SiteMinder ph\u1ee5 thu\u1ed9c v\u00e0o nhu c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a b\u1ea1n. M\u1eb7c d\u00f9 Eviivo cung c\u1ea5p m\u1ed9t b\u1ed9 c\u00f4ng c\u1ee5 ph\u1ee5c v\u1ee5 cho c\u00e1c kh\u00eda c\u1ea1nh kh\u00e1c nhau c\u1ee7a qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n, nh\u01b0ng c\u00e1ch ti\u1ebfp c\u1eadn n\u1ec1n t\u1ea3ng t\u1ea5t c\u1ea3 trong m\u1ed9t c\u1ee7a SiteMinder mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u00edch h\u1ee3p h\u01a1n.<\/span><\/p>\n<p><span>H\u01a1n n\u1eefa, s\u1ef1 nh\u1ea5n m\u1ea1nh m\u00e0 SiteMinder \u0111\u1eb7t v\u00e0o vi\u1ec7c t\u0103ng doanh thu khi\u1ebfn n\u00f3 tr\u1edf th\u00e0nh m\u1ed9t l\u1ef1a ch\u1ecdn h\u1ea5p d\u1eabn cho c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n t\u1eadp trung v\u00e0o t\u0103ng tr\u01b0\u1edfng c\u0169ng nh\u01b0 nh\u1eefng ng\u01b0\u1eddi \u0111ang ch\u1ee9ng minh ph\u1ea7n m\u1ec1m kh\u00e1ch s\u1ea1n c\u1ee7a h\u1ecd trong t\u01b0\u01a1ng lai cho nh\u1eefng g\u00ec ti\u1ebfp theo trong chi\u1ebfn l\u01b0\u1ee3c kinh doanh c\u1ee7a h\u1ecd.<\/span><\/p>\n<p><strong>Ph\u1ea7n m\u1ec1m kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n trong m\u1ed9t<\/strong><\/p>\n<blockquote>\n<p><span>\u201cNh\u1eadn \u0111\u01b0\u1ee3c c\u1ea3 ba trong m\u1ed9t s\u1ea3n ph\u1ea9m l\u00e0 m\u1ed9t m\u00f3n qu\u00e0 tr\u1eddi cho. \u0110i\u1ec1u \u0111\u00f3 th\u1eadm ch\u00ed c\u00f2n gi\u00fap d\u1ec5 d\u00e0ng theo d\u00f5i m\u1ecdi th\u1ee9 h\u01a1n v\u00ec ch\u00fang t\u00f4i c\u00f3 th\u1ec3 qu\u1ea3n l\u00fd t\u1ea5t c\u1ea3 c\u00e1c nhi\u1ec7m v\u1ee5 ph\u00e2n ph\u1ed1i c\u1ea7n thi\u1ebft trong m\u1ed9t n\u1ec1n t\u1ea3ng duy nh\u1ea5t.\u201d \u2013 <a href=\"#\">Nh\u00e0 kh\u00e1ch nh\u1ecf \u1edf Salzburg<\/a>.<\/span><\/p>\n<\/blockquote>\n<h2><span style=\"color:red\">Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n Hi\u1ec7u Qu\u1ea3 v\u1edbi Ph\u1ea7n M\u1ec1m Ph\u00f9 H\u1ee3p: Eviivo v\u00e0 SiteMinder<\/span><\/h2>\n<p>\n      Trong b\u1ed1i c\u1ea3nh c\u1ea1nh tranh ng\u00e0y c\u00e0ng gay g\u1eaft c\u1ee7a ng\u00e0nh kh\u00e1ch s\u1ea1n, vi\u1ec7c l\u1ef1a ch\u1ecdn ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd ph\u00f9 h\u1ee3p \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t trong vi\u1ec7c t\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng, n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 t\u0103ng tr\u01b0\u1edfng doanh thu. Eviivo v\u00e0 SiteMinder l\u00e0 hai trong s\u1ed1 nh\u1eefng c\u00e1i t\u00ean n\u1ed5i b\u1eadt, cung c\u1ea5p c\u00e1c gi\u1ea3i ph\u00e1p to\u00e0n di\u1ec7n cho nhi\u1ec1u lo\u1ea1i h\u00ecnh kh\u00e1ch s\u1ea1n. B\u00e0i vi\u1ebft n\u00e0y s\u1ebd \u0111i s\u00e2u v\u00e0o so s\u00e1nh chi ti\u1ebft gi\u1eefa Eviivo v\u00e0 SiteMinder, gi\u00fap b\u1ea1n \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t nh\u1ea5t cho doanh nghi\u1ec7p c\u1ee7a m\u00ecnh.\n  <\/p>\n<h3><span style=\"color:red\">Eviivo: Gi\u1ea3i Ph\u00e1p \u0110\u01a1n Gi\u1ea3n cho Kh\u00e1ch S\u1ea1n Nh\u1ecf v\u00e0 V\u1eeba<\/span><\/h3>\n<p>\n      Eviivo n\u1ed5i ti\u1ebfng v\u1edbi giao di\u1ec7n th\u00e2n thi\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00f9ng v\u00e0 t\u00ednh n\u0103ng tr\u1ef1c quan, \u0111\u1eb7c bi\u1ec7t ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c kh\u00e1ch s\u1ea1n nh\u1ecf, nh\u00e0 ngh\u1ec9, homestay v\u00e0 c\u00e1c c\u01a1 s\u1edf l\u01b0u tr\u00fa t\u01b0\u01a1ng t\u1ef1. Ph\u1ea7n m\u1ec1m n\u00e0y cung c\u1ea5p c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd k\u00eanh, qu\u1ea3n l\u00fd \u0111\u1eb7t ph\u00f2ng, qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng v\u00e0 b\u00e1o c\u00e1o c\u01a1 b\u1ea3n. \u01afu \u0111i\u1ec3m l\u1edbn nh\u1ea5t c\u1ee7a Eviivo l\u00e0 s\u1ef1 \u0111\u01a1n gi\u1ea3n v\u00e0 d\u1ec5 s\u1eed d\u1ee5ng, gi\u00fap ng\u01b0\u1eddi d\u00f9ng nhanh ch\u00f3ng l\u00e0m quen v\u00e0 tri\u1ec3n khai. Tuy nhi\u00ean, Eviivo c\u00f3 th\u1ec3 h\u1ea1n ch\u1ebf v\u1ec1 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng v\u00e0 t\u00edch h\u1ee3p v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng ph\u1ee9c t\u1ea1p h\u01a1n.\n  <\/p>\n<h3><span style=\"color:red\">SiteMinder: N\u1ec1n T\u1ea3ng To\u00e0n Di\u1ec7n cho M\u1ecdi Quy M\u00f4 Kh\u00e1ch S\u1ea1n<\/span><\/h3>\n<p>\n      SiteMinder l\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n to\u00e0n di\u1ec7n, ph\u1ee5c v\u1ee5 cho m\u1ecdi quy m\u00f4 kh\u00e1ch s\u1ea1n, t\u1eeb c\u00e1c kh\u00e1ch s\u1ea1n boutique nh\u1ecf \u0111\u1ebfn c\u00e1c chu\u1ed7i kh\u00e1ch s\u1ea1n l\u1edbn. SiteMinder cung c\u1ea5p m\u1ed9t lo\u1ea1t c\u00e1c t\u00ednh n\u0103ng n\u00e2ng cao, bao g\u1ed3m qu\u1ea3n l\u00fd k\u00eanh, c\u00f4ng c\u1ee5 \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn, h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n (PMS) t\u00edch h\u1ee3p, c\u00f4ng c\u1ee5 ti\u1ebfp th\u1ecb v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u chuy\u00ean s\u00e2u. \u01afu \u0111i\u1ec3m c\u1ee7a SiteMinder l\u00e0 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng, t\u00ednh linh ho\u1ea1t v\u00e0 kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p v\u1edbi nhi\u1ec1u h\u1ec7 th\u1ed1ng kh\u00e1c nhau, gi\u00fap kh\u00e1ch s\u1ea1n t\u1ed1i \u01b0u h\u00f3a m\u1ecdi kh\u00eda c\u1ea1nh c\u1ee7a ho\u1ea1t \u0111\u1ed9ng kinh doanh.\n  <\/p>\n<h2><span style=\"color:red\">So S\u00e1nh Chi Ti\u1ebft Eviivo v\u00e0 SiteMinder: T\u00ednh N\u0103ng v\u00e0 Chi Ph\u00ed<\/span><\/h2>\n<h3><span style=\"color:red\">Qu\u1ea3n L\u00fd K\u00eanh:<\/span><\/h3>\n<p>\n      C\u1ea3 Eviivo v\u00e0 SiteMinder \u0111\u1ec1u cung c\u1ea5p t\u00ednh n\u0103ng qu\u1ea3n l\u00fd k\u00eanh, cho ph\u00e9p kh\u00e1ch s\u1ea1n ph\u00e2n ph\u1ed1i ph\u00f2ng tr\u1ed1ng v\u00e0 gi\u00e1 c\u1ea3 tr\u00ean nhi\u1ec1u k\u00eanh b\u00e1n h\u00e0ng tr\u1ef1c tuy\u1ebfn (OTA) nh\u01b0 Booking.com, Expedia, Agoda v\u00e0 Airbnb. Tuy nhi\u00ean, SiteMinder v\u01b0\u1ee3t tr\u1ed9i h\u01a1n v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng k\u00eanh k\u1ebft n\u1ed1i (h\u01a1n 450 k\u00eanh so v\u1edbi kho\u1ea3ng 150 k\u00eanh c\u1ee7a Eviivo) v\u00e0 kh\u1ea3 n\u0103ng \u0111\u1ed3ng b\u1ed9 h\u00f3a d\u1eef li\u1ec7u th\u1eddi gian th\u1ef1c, gi\u00fap gi\u1ea3m thi\u1ec3u t\u00ecnh tr\u1ea1ng \u0111\u1eb7t ph\u00f2ng qu\u00e1 m\u1ee9c v\u00e0 sai s\u00f3t v\u1ec1 gi\u00e1.\n  <\/p>\n<h3><span style=\"color:red\">C\u00f4ng C\u1ee5 \u0110\u1eb7t Ph\u00f2ng Tr\u1ef1c Tuy\u1ebfn:<\/span><\/h3>\n<p>\n      SiteMinder cung c\u1ea5p m\u1ed9t c\u00f4ng c\u1ee5 \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn m\u1ea1nh m\u1ebd, cho ph\u00e9p kh\u00e1ch s\u1ea1n t\u1ea1o ra m\u1ed9t trang web \u0111\u1eb7t ph\u00f2ng chuy\u00ean nghi\u1ec7p v\u00e0 thu h\u00fat kh\u00e1ch h\u00e0ng \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp. C\u00f4ng c\u1ee5 n\u00e0y t\u00edch h\u1ee3p li\u1ec1n m\u1ea1ch v\u1edbi c\u00e1c k\u00eanh ph\u00e2n ph\u1ed1i v\u00e0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n (PMS), gi\u00fap qu\u1ea3n l\u00fd \u0111\u1eb7t ph\u00f2ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Eviivo c\u0169ng c\u00f3 c\u00f4ng c\u1ee5 \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn, nh\u01b0ng c\u00f3 th\u1ec3 h\u1ea1n ch\u1ebf h\u01a1n v\u1ec1 kh\u1ea3 n\u0103ng t\u00f9y ch\u1ec9nh v\u00e0 t\u00edch h\u1ee3p.\n  <\/p>\n<h3><span style=\"color:red\">H\u1ec7 Th\u1ed1ng Qu\u1ea3n L\u00fd T\u00e0i S\u1ea3n (PMS):<\/span><\/h3>\n<p>\n      SiteMinder cung c\u1ea5p m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n (PMS) t\u00edch h\u1ee3p, cho ph\u00e9p kh\u00e1ch s\u1ea1n qu\u1ea3n l\u00fd m\u1ecdi kh\u00eda c\u1ea1nh c\u1ee7a ho\u1ea1t \u0111\u1ed9ng kinh doanh, t\u1eeb qu\u1ea3n l\u00fd \u0111\u1eb7t ph\u00f2ng, qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng, qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng, qu\u1ea3n l\u00fd doanh thu v\u00e0 b\u00e1o c\u00e1o. Eviivo kh\u00f4ng c\u00f3 PMS t\u00edch h\u1ee3p m\u00e0 ch\u1ee7 y\u1ebfu t\u1eadp trung v\u00e0o qu\u1ea3n l\u00fd k\u00eanh v\u00e0 \u0111\u1eb7t ph\u00f2ng.\n  <\/p>\n<h3><span style=\"color:red\">C\u00f4ng C\u1ee5 Ti\u1ebfp Th\u1ecb:<\/span><\/h3>\n<p>\n      SiteMinder cung c\u1ea5p m\u1ed9t lo\u1ea1t c\u00e1c c\u00f4ng c\u1ee5 ti\u1ebfp th\u1ecb, bao g\u1ed3m email marketing, qu\u1ea3n l\u00fd \u0111\u00e1nh gi\u00e1 tr\u1ef1c tuy\u1ebfn, ph\u00e2n t\u00edch d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng v\u00e0 t\u00edch h\u1ee3p v\u1edbi c\u00e1c n\u1ec1n t\u1ea3ng truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i. Nh\u1eefng c\u00f4ng c\u1ee5 n\u00e0y gi\u00fap kh\u00e1ch s\u1ea1n t\u0103ng c\u01b0\u1eddng nh\u1eadn di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u, thu h\u00fat kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i v\u1edbi kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i. Eviivo c\u00f3 \u00edt c\u00f4ng c\u1ee5 ti\u1ebfp th\u1ecb h\u01a1n so v\u1edbi SiteMinder.\n  <\/p>\n<h3><span style=\"color:red\">B\u00e1o C\u00e1o v\u00e0 Ph\u00e2n T\u00edch:<\/span><\/h3>\n<p>\n      SiteMinder cung c\u1ea5p c\u00e1c b\u00e1o c\u00e1o v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u chuy\u00ean s\u00e2u, gi\u00fap kh\u00e1ch s\u1ea1n hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 hi\u1ec7u su\u1ea5t kinh doanh, xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng v\u00e0 h\u00e0nh vi c\u1ee7a kh\u00e1ch h\u00e0ng. Nh\u1eefng th\u00f4ng tin n\u00e0y gi\u00fap kh\u00e1ch s\u1ea1n \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh kinh doanh s\u00e1ng su\u1ed1t v\u00e0 t\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng. Eviivo c\u00f3 c\u00e1c b\u00e1o c\u00e1o c\u01a1 b\u1ea3n, nh\u01b0ng c\u00f3 th\u1ec3 h\u1ea1n ch\u1ebf h\u01a1n v\u1ec1 t\u00ednh chi ti\u1ebft v\u00e0 kh\u1ea3 n\u0103ng t\u00f9y ch\u1ec9nh.\n  <\/p>\n<h3><span style=\"color:red\">Chi Ph\u00ed:<\/span><\/h3>\n<p>\n      Chi ph\u00ed c\u1ee7a Eviivo v\u00e0 SiteMinder ph\u1ee5 thu\u1ed9c v\u00e0o quy m\u00f4 kh\u00e1ch s\u1ea1n, s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng v\u00e0 c\u00e1c t\u00ednh n\u0103ng \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn. N\u00f3i chung, Eviivo c\u00f3 chi ph\u00ed th\u1ea5p h\u01a1n so v\u1edbi SiteMinder, \u0111\u1eb7c bi\u1ec7t \u0111\u1ed1i v\u1edbi c\u00e1c kh\u00e1ch s\u1ea1n nh\u1ecf. Tuy nhi\u00ean, SiteMinder cung c\u1ea5p nhi\u1ec1u t\u00ednh n\u0103ng h\u01a1n v\u00e0 c\u00f3 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng t\u1ed1t h\u01a1n, c\u00f3 th\u1ec3 mang l\u1ea1i gi\u00e1 tr\u1ecb t\u1ed1t h\u01a1n cho c\u00e1c kh\u00e1ch s\u1ea1n l\u1edbn h\u01a1n.\n  <\/p>\n<h2><span style=\"color:red\">K\u1ebft Lu\u1eadn: L\u1ef1a Ch\u1ecdn N\u00e0o Ph\u00f9 H\u1ee3p V\u1edbi B\u1ea1n?<\/span><\/h2>\n<p>\n      Vi\u1ec7c l\u1ef1a ch\u1ecdn gi\u1eefa Eviivo v\u00e0 SiteMinder ph\u1ee5 thu\u1ed9c v\u00e0o nhu c\u1ea7u v\u00e0 ng\u00e2n s\u00e1ch c\u1ee7a b\u1ea1n. N\u1ebfu b\u1ea1n l\u00e0 m\u1ed9t kh\u00e1ch s\u1ea1n nh\u1ecf v\u1edbi ng\u00e2n s\u00e1ch h\u1ea1n ch\u1ebf v\u00e0 c\u1ea7n m\u1ed9t gi\u1ea3i ph\u00e1p \u0111\u01a1n gi\u1ea3n v\u00e0 d\u1ec5 s\u1eed d\u1ee5ng, Eviivo c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t l\u1ef1a ch\u1ecdn t\u1ed1t. Tuy nhi\u00ean, n\u1ebfu b\u1ea1n l\u00e0 m\u1ed9t kh\u00e1ch s\u1ea1n l\u1edbn h\u01a1n v\u00e0 c\u1ea7n m\u1ed9t n\u1ec1n t\u1ea3ng to\u00e0n di\u1ec7n v\u1edbi nhi\u1ec1u t\u00ednh n\u0103ng n\u00e2ng cao v\u00e0 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng, SiteMinder c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t l\u1ef1a ch\u1ecdn t\u1ed1t h\u01a1n.<\/p>\n<h2><span style=\"color:red\">T\u1ed1i \u01b0u h\u00f3a doanh thu v\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng: Ph\u00e2n t\u00edch chuy\u00ean s\u00e2u v\u1ec1 c\u00e1c gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span><\/h2>\n<p>Trong th\u1ebf gi\u1edbi c\u1ea1nh tranh kh\u1ed1c li\u1ec7t c\u1ee7a ng\u00e0nh kh\u00e1ch s\u1ea1n, vi\u1ec7c \u00e1p d\u1ee5ng c\u00e1c gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 ti\u00ean ti\u1ebfn l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng. C\u00e1c h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n (PMS) \u0111\u00f3ng vai tr\u00f2 trung t\u00e2m trong vi\u1ec7c h\u1ee3p l\u00fd h\u00f3a ho\u1ea1t \u0111\u1ed9ng, t\u1ed1i \u01b0u h\u00f3a doanh thu v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. B\u00e0i vi\u1ebft n\u00e0y s\u1ebd \u0111i s\u00e2u v\u00e0o ph\u00e2n t\u00edch c\u00e1c gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n h\u00e0ng \u0111\u1ea7u, \u0111\u1eb7c bi\u1ec7t t\u1eadp trung v\u00e0o vi\u1ec7c so s\u00e1nh gi\u1eefa SiteMinder v\u00e0 c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh.<\/p>\n<h3><span style=\"color:red\">T\u1ea1i sao c\u1ea7n c\u00f3 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n (PMS)?<\/span><\/h3>\n<ul>\n<li><strong>H\u1ee3p l\u00fd h\u00f3a ho\u1ea1t \u0111\u1ed9ng:<\/strong> PMS t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c quy tr\u00ecnh th\u1ee7 c\u00f4ng, gi\u1ea3m thi\u1ec3u sai s\u00f3t v\u00e0 ti\u1ebft ki\u1ec7m th\u1eddi gian cho nh\u00e2n vi\u00ean.<\/li>\n<li><strong>T\u1ed1i \u01b0u h\u00f3a doanh thu:<\/strong> PMS cung c\u1ea5p c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd gi\u00e1, qu\u1ea3n l\u00fd k\u00eanh v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u1ec3 t\u1ed1i \u0111a h\u00f3a doanh thu v\u00e0 l\u1ee3i nhu\u1eadn.<\/li>\n<li><strong>N\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng:<\/strong> PMS cho ph\u00e9p kh\u00e1ch s\u1ea1n c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u1eb7t ph\u00f2ng \u0111\u1ebfn tr\u1ea3 ph\u00f2ng, t\u1ea1o ra s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 l\u00f2ng trung th\u00e0nh.<\/li>\n<li><strong>Qu\u1ea3n l\u00fd d\u1eef li\u1ec7u hi\u1ec7u qu\u1ea3:<\/strong> PMS t\u1eadp trung d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng v\u00e0 ho\u1ea1t \u0111\u1ed9ng kinh doanh, gi\u00fap kh\u00e1ch s\u1ea1n \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t d\u1ef1a tr\u00ean d\u1eef li\u1ec7u.<\/li>\n<\/ul>\n<h3><span style=\"color:red\">SiteMinder: Gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n to\u00e0n di\u1ec7n cho m\u1ecdi quy m\u00f4<\/span><\/h3>\n<p>SiteMinder l\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n to\u00e0n di\u1ec7n, \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a m\u1ecdi quy m\u00f4 kh\u00e1ch s\u1ea1n, t\u1eeb c\u00e1c kh\u00e1ch s\u1ea1n boutique nh\u1ecf \u0111\u1ebfn c\u00e1c chu\u1ed7i kh\u00e1ch s\u1ea1n l\u1edbn. N\u1ec1n t\u1ea3ng n\u00e0y cung c\u1ea5p m\u1ed9t lo\u1ea1t c\u00e1c t\u00ednh n\u0103ng m\u1ea1nh m\u1ebd, bao g\u1ed3m:<\/p>\n<ul>\n<li><strong>Qu\u1ea3n l\u00fd k\u00eanh:<\/strong> K\u1ebft n\u1ed1i v\u1edbi h\u01a1n 450 k\u00eanh ph\u00e2n ph\u1ed1i tr\u1ef1c tuy\u1ebfn (OTA) \u0111\u1ec3 t\u0103ng ph\u1ea1m vi ti\u1ebfp c\u1eadn v\u00e0 doanh thu.<\/li>\n<li><strong>C\u00f4ng c\u1ee5 \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn:<\/strong> Cho ph\u00e9p kh\u00e1ch h\u00e0ng \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp tr\u00ean trang web c\u1ee7a kh\u00e1ch s\u1ea1n, gi\u1ea3m ph\u00ed hoa h\u1ed3ng cho c\u00e1c k\u00eanh trung gian.<\/li>\n<li><strong>H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n (PMS):<\/strong> Qu\u1ea3n l\u00fd m\u1ecdi kh\u00eda c\u1ea1nh c\u1ee7a ho\u1ea1t \u0111\u1ed9ng kh\u00e1ch s\u1ea1n, t\u1eeb \u0111\u1eb7t ph\u00f2ng \u0111\u1ebfn tr\u1ea3 ph\u00f2ng, qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng v\u00e0 b\u00e1o c\u00e1o.<\/li>\n<li><strong>C\u00f4ng c\u1ee5 ti\u1ebfp th\u1ecb:<\/strong> T\u0103ng c\u01b0\u1eddng nh\u1eadn di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u, thu h\u00fat kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i v\u1edbi kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i.<\/li>\n<li><strong>B\u00e1o c\u00e1o v\u00e0 ph\u00e2n t\u00edch:<\/strong> Cung c\u1ea5p c\u00e1c b\u00e1o c\u00e1o v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u chuy\u00ean s\u00e2u \u0111\u1ec3 gi\u00fap kh\u00e1ch s\u1ea1n \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh kinh doanh s\u00e1ng su\u1ed1t.<\/li>\n<\/ul>\n<h3><span style=\"color:red\">\u01afu \u0111i\u1ec3m c\u1ee7a SiteMinder so v\u1edbi c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh:<\/span><\/h3>\n<ul>\n<li><strong>T\u00ednh to\u00e0n di\u1ec7n:<\/strong> SiteMinder cung c\u1ea5p m\u1ed9t gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n to\u00e0n di\u1ec7n, bao g\u1ed3m m\u1ecdi t\u00ednh n\u0103ng c\u1ea7n thi\u1ebft \u0111\u1ec3 v\u1eadn h\u00e0nh m\u1ed9t kh\u00e1ch s\u1ea1n hi\u1ec7u qu\u1ea3.<\/li>\n<li><strong>Kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng:<\/strong> SiteMinder c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng m\u1edf r\u1ed9ng \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a c\u00e1c kh\u00e1ch s\u1ea1n l\u1edbn h\u01a1n v\u00e0 ph\u1ee9c t\u1ea1p h\u01a1n.<\/li>\n<li><strong>Kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p:<\/strong> SiteMinder c\u00f3 th\u1ec3 t\u00edch h\u1ee3p v\u1edbi nhi\u1ec1u h\u1ec7 th\u1ed1ng kh\u00e1c nhau, bao g\u1ed3m c\u00e1c h\u1ec7 th\u1ed1ng k\u1ebf to\u00e1n, h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng (CRM) v\u00e0 c\u00e1c h\u1ec7 th\u1ed1ng thanh to\u00e1n.<\/li>\n<li><strong>H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng:<\/strong> SiteMinder cung c\u1ea5p d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng 24\/7 \u0111\u1ec3 gi\u00fap kh\u00e1ch h\u00e0ng gi\u1ea3i quy\u1ebft m\u1ecdi v\u1ea5n \u0111\u1ec1.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>So S\u00e1nh C\u00e1c L\u1ef1a Ch\u1ecdn Thay Th\u1ebf Eviivo: SiteMinder [C\u1eadp Nh\u1eadt] Eviivo v\u00e0 SiteMinder: \u0110\u00e2u l\u00e0 s\u1ef1 kh\u00e1c bi\u1ec7t? Eviivo l\u00e0 m\u1ed9t gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m c\u00f3 tr\u1ee5 s\u1edf t\u1ea1i V\u01b0\u01a1ng qu\u1ed1c Anh, n\u1ed5i ti\u1ebfng v\u1edbi ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd k\u00eanh. SiteMinder \u0111\u1ecbnh v\u1ecb m\u00ecnh l\u00e0 m\u1ed9t gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n to\u00e0n di\u1ec7n, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":451277,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[17],"tags":[],"class_list":["post-451276","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/451276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=451276"}],"version-history":[{"count":1,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/451276\/revisions"}],"predecessor-version":[{"id":451284,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/451276\/revisions\/451284"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/451277"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=451276"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=451276"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=451276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}