{"id":450628,"date":"2025-03-15T16:30:02","date_gmt":"2025-03-15T16:30:02","guid":{"rendered":"https:\/\/otavietnam.com\/?p=450628"},"modified":"2025-03-15T16:30:02","modified_gmt":"2025-03-15T16:30:02","slug":"concierge-ky-thuat-so-huong-dan-chi-tiet-cho-khach-san-2","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/concierge-ky-thuat-so-huong-dan-chi-tiet-cho-khach-san-2\/","title":{"rendered":"Concierge K\u1ef9 Thu\u1eadt S\u1ed1: H\u01b0\u1edbng D\u1eabn Chi Ti\u1ebft Cho Kh\u00e1ch S\u1ea1n"},"content":{"rendered":"<h1>H\u01b0\u1edbng D\u1eabn To\u00e0n Di\u1ec7n V\u1ec1 <span style=\"color:red\">Concierge K\u1ef9 Thu\u1eadt S\u1ed1<\/span> Cho Kh\u00e1ch S\u1ea1n<\/h1>\n<h2>Gi\u1edbi Thi\u1ec7u V\u1ec1 <span style=\"color:red\">Concierge K\u1ef9 Thu\u1eadt S\u1ed1<\/span><\/h2>\n<p>\n    Trong k\u1ef7 nguy\u00ean s\u1ed1 hi\u1ec7n nay, tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t quy\u1ebft \u0111\u1ecbnh s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a ng\u00e0nh<br \/>\n    kh\u00e1ch s\u1ea1n. <strong\n      >S\u1ef1 ra \u0111\u1eddi c\u1ee7a <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> \u0111\u00e3 mang \u0111\u1ebfn m\u1ed9t cu\u1ed9c c\u00e1ch m\u1ea1ng trong c\u00e1ch<br \/>\n      kh\u00e1ch s\u1ea1n t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng<\/strong\n    >. V\u1eady, <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> l\u00e0 g\u00ec v\u00e0 t\u1ea1i sao n\u00f3 l\u1ea1i tr\u1edf n\u00ean quan tr\u1ecdng \u0111\u1ed1i v\u1edbi<br \/>\n    c\u00e1c kh\u00e1ch s\u1ea1n hi\u1ec7n \u0111\u1ea1i?\n  <\/p>\n<p>\n    <span style=\"color:red\">Concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng \u1ea3o h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng c\u1ee7a kh\u00e1ch s\u1ea1n b\u1eb1ng c\u00e1ch<br \/>\n    x\u1eed l\u00fd c\u00e1c y\u00eau c\u1ea7u, cung c\u1ea5p c\u00e1c \u0111\u1ec1 xu\u1ea5t v\u00e0 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n giao ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n. D\u00f9 th\u00f4ng qua \u1ee9ng d\u1ee5ng<br \/>\n    di \u0111\u1ed9ng, m\u00e1y t\u00ednh b\u1ea3ng trong ph\u00f2ng hay giao di\u1ec7n d\u1ef1a tr\u00ean web, <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span><br \/>\n    cung c\u1ea5p m\u1ed9t lo\u1ea1t c\u00e1c d\u1ecbch v\u1ee5 nh\u01b0 \u0111\u1eb7t ch\u1ed7, qu\u1ea3n l\u00fd \u0111\u01a1n \u0111\u1eb7t h\u00e0ng d\u1ecbch v\u1ee5 ph\u00f2ng v\u00e0 cung c\u1ea5p c\u00e1c \u0111\u1ec1 xu\u1ea5t \u0111\u1ecba ph\u01b0\u01a1ng\u2014t\u1ea5t<br \/>\n    c\u1ea3 \u0111\u1ec1u kh\u00f4ng c\u1ea7n kh\u00e1ch h\u00e0ng g\u1ecdi \u0111\u1ebfn qu\u1ea7y l\u1ec5 t\u00e2n.\n  <\/p>\n<p>\n    Kh\u00e1c v\u1edbi c\u00e1c <underline>concierge truy\u1ec1n th\u1ed1ng<\/underline>, m\u1ed9t <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span><br \/>\n    ho\u1ea1t \u0111\u1ed9ng 24\/7, \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 truy c\u1eadp th\u00f4ng tin v\u00e0 d\u1ecbch v\u1ee5 b\u1ea5t c\u1ee9 l\u00fac n\u00e0o. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 n\u00e2ng<br \/>\n    cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n gi\u1ea3m kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c cho nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n b\u1eb1ng c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c y\u00eau<br \/>\n    c\u1ea7u th\u00f4ng th\u01b0\u1eddng.\n  <\/p>\n<p>\n    B\u00e0i vi\u1ebft n\u00e0y s\u1ebd cung c\u1ea5p cho b\u1ea1n m\u1ecdi th\u1ee9 b\u1ea1n c\u1ea7n bi\u1ebft \u0111\u1ec3 b\u1eaft \u0111\u1ea7u v\u1edbi <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt<br \/>\n      s\u1ed1<\/span>, c\u00e1ch ch\u00fang \u0111\u1ecbnh h\u00ecnh ng\u00e0nh kh\u00e1ch s\u1ea1n v\u00e0 t\u1ea1i sao SiteMinder l\u00e0 \u0111\u1ed1i t\u00e1c t\u00edch h\u1ee3p t\u1ed1t nh\u1ea5t \u0111\u1ec3 tri\u1ec3n khai<br \/>\n    <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span>.\n  <\/p>\n<p>  <img decoding=\"async\" src=\"#\" alt=\"Concierge K\u1ef9 Thu\u1eadt S\u1ed1\" \/><\/p>\n<h2>T\u1ea1i Sao M\u1ecdi Ng\u01b0\u1eddi S\u1eed D\u1ee5ng D\u1ecbch V\u1ee5 <span style=\"color:red\">Concierge K\u1ef9 Thu\u1eadt S\u1ed1<\/span>?<\/h2>\n<p>\n    Ng\u00e0y nay, kh\u00e1ch h\u00e0ng mong \u0111\u1ee3i d\u1ecbch v\u1ee5 nhanh ch\u00f3ng, ti\u1ec7n l\u1ee3i v\u00e0 c\u00e1 nh\u00e2n h\u00f3a. H\u1ec7 th\u1ed1ng<br \/>\n    <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> \u0111\u00e1p \u1ee9ng nh\u1eefng y\u00eau c\u1ea7u n\u00e0y b\u1eb1ng c\u00e1ch cung c\u1ea5p tr\u1ea3i nghi\u1ec7m t\u1ef1 ph\u1ee5c<br \/>\n    v\u1ee5 cho ph\u00e9p kh\u00e1ch h\u00e0ng truy c\u1eadp m\u1ecdi th\u1ee9 h\u1ecd c\u1ea7n trong th\u1eddi gian th\u1ef1c.\n  <\/p>\n<p>\n    Cho d\u00f9 \u0111\u00f3 l\u00e0 y\u00eau c\u1ea7u th\u00eam kh\u0103n t\u1eafm, ki\u1ec3m tra t\u00ecnh tr\u1ea1ng s\u1eb5n c\u00f3 c\u1ee7a nh\u00e0 h\u00e0ng hay nh\u1eadn c\u00e1c \u0111\u1ec1 xu\u1ea5t v\u1ec1 c\u00e1c \u0111i\u1ec3m tham<br \/>\n    quan \u0111\u1ecba ph\u01b0\u01a1ng, <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> cung c\u1ea5p m\u1ed9t c\u00e1ch d\u1ec5 d\u00e0ng v\u00e0 hi\u1ec7u qu\u1ea3 \u0111\u1ec3 kh\u00e1ch<br \/>\n    h\u00e0ng giao ti\u1ebfp nhu c\u1ea7u c\u1ee7a h\u1ecd.\n  <\/p>\n<p>\n    \u0110\u1ed1i v\u1edbi c\u00e1c nh\u00e0 \u0111i\u1ec1u h\u00e0nh kh\u00e1ch s\u1ea1n, <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t<br \/>\n    \u0111\u1ed9ng b\u1eb1ng c\u00e1ch gi\u1ea3m s\u1ed1 l\u01b0\u1ee3ng cu\u1ed9c g\u1ecdi v\u00e0 y\u00eau c\u1ea7u m\u00e0 nh\u00e2n vi\u00ean ph\u1ea3i qu\u1ea3n l\u00fd th\u1ee7 c\u00f4ng. Ch\u00fang c\u0169ng cung c\u1ea5p d\u1eef li\u1ec7u c\u00f3<br \/>\n    gi\u00e1 tr\u1ecb v\u1ec1 s\u1edf th\u00edch c\u1ee7a kh\u00e1ch h\u00e0ng, cho ph\u00e9p kh\u00e1ch s\u1ea1n c\u00e1 nh\u00e2n h\u00f3a d\u1ecbch v\u1ee5 c\u1ee7a h\u1ecd v\u00e0 d\u1ef1 \u0111o\u00e1n nhu c\u1ea7u c\u1ee7a kh\u00e1ch<br \/>\n    h\u00e0ng.\n  <\/p>\n<h3><span style=\"color:red\">Concierge K\u1ef9 Thu\u1eadt S\u1ed1<\/span> C\u00f3 Gi\u1ed1ng V\u1edbi L\u1ec5 T\u00e2n \u1ea2o Kh\u00f4ng?<\/h3>\n<p>\n    <span style=\"color:red\">Concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> v\u00e0 l\u1ec5 t\u00e2n \u1ea3o t\u01b0\u01a1ng t\u1ef1 nhau nh\u01b0ng ph\u1ee5c v\u1ee5 c\u00e1c m\u1ee5c \u0111\u00edch h\u01a1i kh\u00e1c<br \/>\n    nhau trong ng\u00e0nh kh\u00e1ch s\u1ea1n.\n  <\/p>\n<ul>\n<li>\n      <b><span style=\"color:red\">Concierge K\u1ef9 Thu\u1eadt S\u1ed1<\/span>:<\/b> M\u1ed9t h\u1ec7 th\u1ed1ng h\u01b0\u1edbng \u0111\u1ebfn kh\u00e1ch h\u00e0ng h\u1ed7 tr\u1ee3 c\u00e1c d\u1ecbch v\u1ee5<br \/>\n      kh\u00e1c nhau trong su\u1ed1t th\u1eddi gian l\u01b0u tr\u00fa c\u1ee7a h\u1ecd. N\u00f3 cung c\u1ea5p c\u00e1c t\u00ednh n\u0103ng nh\u01b0 \u0111\u1eb7t ch\u1ed7, cung c\u1ea5p c\u00e1c \u0111\u1ec1 xu\u1ea5t \u0111\u1ecba<br \/>\n      ph\u01b0\u01a1ng, y\u00eau c\u1ea7u d\u1ecbch v\u1ee5 ph\u00f2ng v\u00e0 c\u00e1c d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng kh\u00e1c. N\u00f3 ho\u1ea1t \u0111\u1ed9ng nh\u01b0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o lu\u00f4n b\u1eadt, \u0111\u1ea3m b\u1ea3o<br \/>\n      kh\u00e1ch h\u00e0ng c\u00f3 quy\u1ec1n truy c\u1eadp v\u00e0o th\u00f4ng tin v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n b\u1ea5t c\u1ee9 l\u00fac n\u00e0o.\n    <\/li>\n<li>\n      <b>L\u1ec5 T\u00e2n \u1ea2o:<\/b> Th\u01b0\u1eddng t\u1eadp trung nhi\u1ec1u h\u01a1n v\u00e0o vi\u1ec7c t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh nh\u1eadn ph\u00f2ng, tr\u1ea3 ph\u00f2ng v\u00e0 c\u00e1c t\u00e1c v\u1ee5<br \/>\n      h\u00e0nh ch\u00ednh c\u01a1 b\u1ea3n li\u00ean quan \u0111\u1ebfn vi\u1ec7c l\u01b0u tr\u00fa c\u1ee7a kh\u00e1ch. N\u00f3 c\u00f3 th\u1ec3 x\u1eed l\u00fd nh\u1eefng vi\u1ec7c nh\u01b0 ch\u1ec9 \u0111\u1ecbnh ph\u00f2ng, nh\u1eadp kh\u00f3a<br \/>\n      kh\u00f4ng c\u1ea7n ch\u00eca kh\u00f3a, x\u1eed l\u00fd thanh to\u00e1n v\u00e0 tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p. V\u1ec1 c\u01a1 b\u1ea3n, m\u1ed9t l\u1ec5 t\u00e2n \u1ea3o \u0111\u1ea3m nh\u1eadn nhi\u1ec1u<br \/>\n      ch\u1ee9c n\u0103ng c\u1ed1t l\u00f5i c\u1ee7a l\u1ec5 t\u00e2n, gi\u1ea3m ho\u1eb7c lo\u1ea1i b\u1ecf nhu c\u1ea7u t\u01b0\u01a1ng t\u00e1c v\u1eadt l\u00fd.\n    <\/li>\n<\/ul>\n<p>\n    M\u1eb7c d\u00f9 c\u1ea3 hai \u0111\u1ec1u n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 h\u1ee3p l\u00fd h\u00f3a ho\u1ea1t \u0111\u1ed9ng c\u1ee7a kh\u00e1ch s\u1ea1n,<br \/>\n    <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> th\u01b0\u1eddng t\u1eadp trung v\u00e0o vi\u1ec7c l\u00e0m phong ph\u00fa th\u00eam th\u1eddi gian l\u01b0u tr\u00fa<br \/>\n    c\u1ee7a kh\u00e1ch th\u00f4ng qua c\u00e1c t\u01b0\u01a1ng t\u00e1c li\u00ean quan \u0111\u1ebfn d\u1ecbch v\u1ee5.\n  <\/p>\n<p>\n    M\u1eb7t kh\u00e1c, l\u1ec5 t\u00e2n \u1ea3o ch\u1ee7 y\u1ebfu t\u1eadp trung v\u00e0o vi\u1ec7c t\u1ef1 \u0111\u1ed9ng h\u00f3a kh\u00eda c\u1ea1nh h\u1eadu c\u1ea7n c\u1ee7a vi\u1ec7c \u0111\u1ebfn v\u00e0 \u0111i c\u1ee7a kh\u00e1ch. Tuy<br \/>\n    nhi\u00ean, c\u1ea3 hai c\u00f3 th\u1ec3 ch\u1ed3ng ch\u00e9o l\u00ean nhau, \u0111\u1eb7c bi\u1ec7t l\u00e0 v\u00ec nhi\u1ec1u <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span><br \/>\n    cung c\u1ea5p c\u00e1c t\u00ednh n\u0103ng nh\u1eadn\/tr\u1ea3 ph\u00f2ng.\n  <\/p>\n<div>\n<div>\n<p>Tri\u1ec3n Khai <span style=\"color:red\">Concierge K\u1ef9 Thu\u1eadt S\u1ed1<\/span> Cho Kh\u00e1ch S\u1ea1n<\/p>\n<p>\n        H\u1ee3p l\u00fd h\u00f3a ho\u1ea1t \u0111\u1ed9ng v\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng 24\/7 v\u1edbi c\u00e1c t\u00edch h\u1ee3p nh\u01b0 LoungeUp, Maditus Concierge v\u00e0<br \/>\n        Venuelytics th\u00f4ng qua n\u1ec1n t\u1ea3ng c\u1ee7a ch\u00fang t\u00f4i.\n      <\/p>\n<p><a href=\"#\">Xem demo<\/a><\/p>\n<\/p><\/div>\n<p><img decoding=\"async\" src=\"https:\/\/otavietnam.com\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-300.png\" alt=\"\"\n        width=\"auto\" height=\"auto\" \/><\/p>\n<\/p><\/div>\n<h2>C\u00e1ch <span style=\"color:red\">Concierge K\u1ef9 Thu\u1eadt S\u1ed1<\/span> Cho Kh\u00e1ch S\u1ea1n \u0110ang Thay \u0110\u1ed5i Ng\u00e0nh C\u00f4ng Nghi\u1ec7p<\/h2>\n<p>\n    <span style=\"color:red\">Concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> \u0111ang thay \u0111\u1ed5i ng\u00e0nh kh\u00e1ch s\u1ea1n b\u1eb1ng c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a d\u1ecbch v\u1ee5<br \/>\n    kh\u00e1ch h\u00e0ng, gi\u1ea3m kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 cung c\u1ea5p tr\u1ea3i nghi\u1ec7m \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a.\n  <\/p>\n<p>\n    \u0110\u1ed1i v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u kh\u00e1ch s\u1ea1n B2B, ch\u00fang h\u1ee3p l\u00fd h\u00f3a ho\u1ea1t \u0111\u1ed9ng, gi\u1ea3m chi ph\u00ed v\u00e0 cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft c\u00f3<br \/>\n    gi\u00e1 tr\u1ecb gi\u00fap tinh ch\u1ec9nh d\u1ecbch v\u1ee5 v\u00e0 t\u0103ng doanh thu th\u00f4ng qua b\u00e1n th\u00eam.\n  <\/p>\n<p>\n    Trong l\u0129nh v\u1ef1c du l\u1ecbch sang tr\u1ecdng, <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> n\u00e2ng cao d\u1ecbch v\u1ee5 c\u00e1 nh\u00e2n<br \/>\n    h\u00f3a, c\u1ea3m \u1ee9ng cao m\u00e0 kh\u00e1ch du l\u1ecbch sang tr\u1ecdng mong \u0111\u1ee3i, cho ph\u00e9p kh\u00e1ch s\u1ea1n cung c\u1ea5p tr\u1ea3i nghi\u1ec7m ri\u00eang trong khi t\u1ef1<br \/>\n    \u0111\u1ed9ng h\u00f3a c\u00e1c t\u00e1c v\u1ee5 th\u00f4ng th\u01b0\u1eddng.\n  <\/p>\n<h2>Vai Tr\u00f2 C\u1ee7a <span style=\"color:red\">Concierge K\u1ef9 Thu\u1eadt S\u1ed1<\/span> Cho Kh\u00e1ch S\u1ea1n: Ch\u00fang L\u00e0m G\u00ec?<\/h2>\n<p>\n    S\u1ef1 tr\u1ed7i d\u1eady c\u1ee7a <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> trong ng\u00e0nh kh\u00e1ch s\u1ea1n \u0111ang \u0111\u1ecbnh h\u00ecnh l\u1ea1i c\u00e1ch<br \/>\n    c\u00e1c c\u01a1 s\u1edf t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng. T\u1eeb vi\u1ec7c n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ebfn t\u0103ng doanh thu,<br \/>\n    <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> \u0111ang nhanh ch\u00f3ng tr\u1edf th\u00e0nh m\u1ed9t t\u00ednh n\u0103ng kh\u00f4ng th\u1ec3 thi\u1ebfu \u0111\u1ed1i<br \/>\n    v\u1edbi c\u00e1c kh\u00e1ch s\u1ea1n mu\u1ed1n duy tr\u00ec t\u00ednh c\u1ea1nh tranh.\n  <\/p>\n<h3>Ti\u1ec7n L\u1ee3i V\u00e0 Kh\u1ea3 N\u0103ng Ti\u1ebfp C\u1eadn<\/h3>\n<p>\n    <span style=\"color:red\">Concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> cung c\u1ea5p cho kh\u00e1ch h\u00e0ng quy\u1ec1n truy c\u1eadp 24\/7 v\u00e0o d\u1ecbch v\u1ee5 kh\u00e1ch<br \/>\n    s\u1ea1n th\u00f4ng qua thi\u1ebft b\u1ecb \u01b0a th\u00edch c\u1ee7a h\u1ecd, cho d\u00f9 \u0111\u00f3 l\u00e0 \u0111i\u1ec7n tho\u1ea1i th\u00f4ng minh, m\u00e1y t\u00ednh b\u1ea3ng hay thi\u1ebft b\u1ecb trong ph\u00f2ng.<br \/>\n    Kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn n\u00e0y \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec h\u1ecd c\u1ea7n b\u1ea5t c\u1ee9 l\u00fac n\u00e0o m\u00e0 kh\u00f4ng ph\u1ea3i x\u1ebfp h\u00e0ng<br \/>\n    ch\u1edd \u0111\u1ee3i ho\u1eb7c li\u00ean h\u1ec7 v\u1edbi nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n.\n  <\/p>\n<h3>\u0110\u1ec1 Xu\u1ea5t \u0110\u01b0\u1ee3c C\u00e1 Nh\u00e2n H\u00f3a<\/h3>\n<p>\n    B\u1eb1ng c\u00e1ch ph\u00e2n t\u00edch s\u1edf th\u00edch v\u00e0 h\u00e0nh vi c\u1ee7a kh\u00e1ch h\u00e0ng, <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> c\u00f3 th\u1ec3<br \/>\n    \u0111\u01b0a ra c\u00e1c \u0111\u1ec1 xu\u1ea5t \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a cho \u0103n u\u1ed1ng, ho\u1ea1t \u0111\u1ed9ng v\u00e0 c\u00e1c \u0111i\u1ec3m tham quan \u0111\u1ecba ph\u01b0\u01a1ng. M\u1ee9c \u0111\u1ed9 c\u00e1 nh\u00e2n h\u00f3a n\u00e0y<br \/>\n    n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 l\u00e0m cho m\u1ed7i l\u1ea7n l\u01b0u tr\u00fa tr\u1edf n\u00ean \u0111\u00e1ng nh\u1edb h\u01a1n.\n  <\/p>\n<h3>Giao Ti\u1ebfp Li\u1ec1n M\u1ea1ch<\/h3>\n<p>\n    <span style=\"color:red\">Concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> h\u1ee3p l\u00fd h\u00f3a giao ti\u1ebfp gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n<br \/>\n    b\u1eb1ng c\u00e1ch cho ph\u00e9p kh\u00e1ch h\u00e0ng g\u1eedi y\u00eau c\u1ea7u tr\u1ef1c ti\u1ebfp th\u00f4ng qua \u1ee9ng d\u1ee5ng. \u0110i\u1ec1u n\u00e0y l\u00e0m gi\u1ea3m th\u1eddi gian ch\u1edd \u0111\u1ee3i cho kh\u00e1ch<br \/>\n    h\u00e0ng v\u00e0 gi\u1ea3i ph\u00f3ng nh\u00e2n vi\u00ean \u0111\u1ec3 t\u1eadp trung v\u00e0o c\u00e1c nhi\u1ec7m v\u1ee5 ph\u1ee9c t\u1ea1p h\u01a1n.\n  <\/p>\n<h3>C\u1eadp Nh\u1eadt Theo Th\u1eddi Gian Th\u1ef1c<\/h3>\n<p>\n    V\u1edbi c\u00e1c b\u1ea3n c\u1eadp nh\u1eadt theo th\u1eddi gian th\u1ef1c, <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> c\u00f3 th\u1ec3 th\u00f4ng b\u00e1o cho<br \/>\n    kh\u00e1ch h\u00e0ng v\u1ec1 c\u00e1c thay \u0111\u1ed5i ho\u1eb7c \u01b0u \u0111\u00e3i \u0111\u1eb7c bi\u1ec7t trong th\u1eddi gian l\u01b0u tr\u00fa c\u1ee7a h\u1ecd. Cho d\u00f9 \u0111\u00f3 l\u00e0 c\u1eadp nh\u1eadt t\u00ecnh tr\u1ea1ng ph\u00f2ng<br \/>\n    ho\u1eb7c th\u00f4ng b\u00e1o cho kh\u00e1ch h\u00e0ng v\u1ec1 vi\u1ec7c khai tr\u01b0\u01a1ng spa, giao ti\u1ebfp theo th\u1eddi gian th\u1ef1c gi\u00fap kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o v\u00e0<br \/>\n    t\u01b0\u01a1ng t\u00e1c.\n  <\/p>\n<h3>Y\u00eau C\u1ea7u D\u1ecbch V\u1ee5 \u0110\u01b0\u1ee3c H\u1ee3p L\u00fd H\u00f3a<\/h3>\n<p>\n    T\u1eeb d\u1ecbch v\u1ee5 ph\u00f2ng \u0111\u1ebfn d\u1ecdn ph\u00f2ng, <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> gi\u00fap kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng y\u00eau c\u1ea7u<br \/>\n    d\u1ecbch v\u1ee5 ch\u1ec9 v\u1edbi m\u1ed9t v\u00e0i c\u00fa nh\u1ea5p chu\u1ed9t. \u0110i\u1ec1u n\u00e0y \u0111\u01a1n gi\u1ea3n h\u00f3a quy tr\u00ecnh cho c\u1ea3 kh\u00e1ch h\u00e0ng v\u00e0 nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n, d\u1eabn<br \/>\n    \u0111\u1ebfn th\u1eddi gian ph\u1ea3n h\u1ed3i nhanh h\u01a1n v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng cao h\u01a1n.\n  <\/p>\n<h3>Kh\u1ea3 N\u0103ng T\u1ef1 Ph\u1ee5c V\u1ee5<\/h3>\n<p>\n    \u0110\u1ed1i v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng th\u00edch m\u1ed9t k\u1ef3 ngh\u1ec9 \u0111\u1ed9c l\u1eadp h\u01a1n, <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> cung c\u1ea5p<br \/>\n    c\u00e1c t\u00f9y ch\u1ecdn t\u1ef1 ph\u1ee5c v\u1ee5 nh\u01b0 nh\u1eadn ph\u00f2ng nhanh, thanh to\u00e1n kh\u00f4ng ti\u1ebfp x\u00fac v\u00e0 n\u00e2ng c\u1ea5p ph\u00f2ng. C\u00e1c t\u00ednh n\u0103ng n\u00e0y kh\u00f4ng ch\u1ec9<br \/>\n    n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n gi\u1ea3m kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c cho nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n.\n  <\/p>\n<h3>T\u0103ng C\u01b0\u1eddng S\u1ef1 Tham Gia C\u1ee7a Kh\u00e1ch H\u00e0ng<\/h3>\n<p>\n    Th\u00f4ng qua c\u00e1c t\u00ednh n\u0103ng nh\u01b0 b\u00e1n th\u00eam v\u00e0 \u01b0u \u0111\u00e3i \u0111\u1eb7c bi\u1ec7t, <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> c\u00f3 th\u1ec3<br \/>\n    khuy\u1ebfn kh\u00edch kh\u00e1ch h\u00e0ng t\u1eadn d\u1ee5ng c\u00e1c d\u1ecbch v\u1ee5 b\u1ed5 sung. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n<br \/>\n    gi\u00fap kh\u00e1ch s\u1ea1n t\u1ea1o ra nhi\u1ec1u doanh thu h\u01a1n.\n  <\/p>\n<figure id=\"attachment_178812\" aria-describedby=\"caption-attachment-178812\">\n    <img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/otavietnam.com\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-301.png\"\n      alt=\"digital concierge\" width=\"1200\" height=\"900\" \/><figcaption id=\"caption-attachment-178812\">\n      <span style=\"color:red\">Concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span>: H\u01b0\u1edbng d\u1eabn d\u00e0nh cho ng\u01b0\u1eddi m\u1edbi b\u1eaft \u0111\u1ea7u cho kh\u00e1ch s\u1ea1n<br \/>\n    <\/figcaption><\/figure>\n<h2>V\u00ed D\u1ee5 V\u1ec1 <span style=\"color:red\">Concierge K\u1ef9 Thu\u1eadt S\u1ed1<\/span> Cho Kh\u00e1ch S\u1ea1n<\/h2>\n<p>\n    C\u00e1c \u1ee9ng d\u1ee5ng <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> cho kh\u00e1ch s\u1ea1n \u0111\u00f3ng vai tr\u00f2 l\u00e0 v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh v\u1ec1<br \/>\n    c\u00e1ch c\u00f4ng ngh\u1ec7 c\u00f3 th\u1ec3 thay th\u1ebf c\u00e1c d\u1ecbch v\u1ee5 <underline>concierge truy\u1ec1n th\u1ed1ng<\/underline> b\u1eb1ng c\u00e1ch cung c\u1ea5p cho kh\u00e1ch<br \/>\n    h\u00e0ng h\u1ed7 tr\u1ee3 t\u1ee9c th\u00ec, \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a th\u00f4ng qua thi\u1ebft b\u1ecb di \u0111\u1ed9ng c\u1ee7a h\u1ecd:\n  <\/p>\n<h3>1. LoungeUp<\/h3>\n<p>\n    <a href=\"#\">LoungeUp<\/a> l\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 t\u0103ng c\u01b0\u1eddng giao ti\u1ebfp v\u00e0 c\u1ea3i thi\u1ec7n<br \/>\n    tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng th\u00f4ng qua c\u00e1c t\u01b0\u01a1ng t\u00e1c k\u1ef9 thu\u1eadt s\u1ed1, \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a. Kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng LoungeUp \u0111\u1ec3<br \/>\n    g\u1eedi tin nh\u1eafn t\u1ef1 \u0111\u1ed9ng, cung c\u1ea5p \u0111\u1ec1 xu\u1ea5t, qu\u1ea3n l\u00fd vi\u1ec7c nh\u1eadn ph\u00f2ng v\u00e0 cho ph\u00e9p kh\u00e1ch h\u00e0ng truy c\u1eadp th\u00f4ng tin ch\u00ednh v\u1ec1<br \/>\n    th\u1eddi gian l\u01b0u tr\u00fa c\u1ee7a h\u1ecd qua thi\u1ebft b\u1ecb di \u0111\u1ed9ng.\n  <\/p>\n<p>\n    \u1ee8ng d\u1ee5ng n\u00e0y c\u0169ng cung c\u1ea5p c\u00e1c t\u00ednh n\u0103ng nh\u01b0 th\u01b0 m\u1ee5c kh\u00e1ch k\u1ef9 thu\u1eadt s\u1ed1 v\u00e0 y\u00eau c\u1ea7u d\u1ecbch v\u1ee5 trong ph\u00f2ng, gi\u1ea3m nhu c\u1ea7u<br \/>\n    t\u01b0\u01a1ng t\u00e1c v\u1edbi qu\u1ea7y l\u1ec5 t\u00e2n v\u00e0 mang \u0111\u1ebfn cho kh\u00e1ch h\u00e0ng tr\u1ea3i nghi\u1ec7m di \u0111\u1ed9ng \u0111\u1ea7u ti\u00ean li\u1ec1n m\u1ea1ch. Vi\u1ec7c t\u00edch h\u1ee3p LoungeUp<br \/>\n    v\u1edbi SiteMinder \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng qu\u1ea3n l\u00fd giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1 nh\u00e2n h\u00f3a h\u00e0nh tr\u00ecnh<br \/>\n    c\u1ee7a h\u1ecd t\u1eeb khi \u0111\u1eb7t ph\u00f2ng \u0111\u1ebfn khi tr\u1ea3 ph\u00f2ng.\n  <\/p>\n<h3>2. Maditus Concierge<\/h3>\n<p>\n    <a href=\"#\">Maditus Concierge<\/a> l\u00e0 m\u1ed9t gi\u1ea3i ph\u00e1p <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> cho ph\u00e9p<br \/>\n    kh\u00e1ch s\u1ea1n cung c\u1ea5p tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng cao c\u1ea5p, \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a. Th\u00f4ng qua n\u1ec1n t\u1ea3ng n\u00e0y, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u1eb7t<br \/>\n    ch\u1ed7, y\u00eau c\u1ea7u d\u1ecbch v\u1ee5 v\u00e0 truy c\u1eadp c\u00e1c \u0111\u1ec1 xu\u1ea5t \u0111\u1ecba ph\u01b0\u01a1ng tr\u1ef1c ti\u1ebfp t\u1eeb \u0111i\u1ec7n tho\u1ea1i th\u00f4ng minh ho\u1eb7c m\u00e1y t\u00ednh b\u1ea3ng c\u1ee7a h\u1ecd.\n  <\/p>\n<p>\n    \u1ee8ng d\u1ee5ng n\u00e0y t\u1eadp trung v\u00e0o vi\u1ec7c \u0111\u01a1n gi\u1ea3n h\u00f3a h\u00e0nh tr\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng, cung c\u1ea5p c\u00e1c t\u00ednh n\u0103ng tr\u1ef1c quan \u0111\u1ec3 qu\u1ea3n l\u00fd<br \/>\n    y\u00eau c\u1ea7u, d\u1ecbch v\u1ee5 ph\u00f2ng v\u00e0 \u0111\u1eb7t ho\u1ea1t \u0111\u1ed9ng. Vi\u1ec7c t\u00edch h\u1ee3p v\u1edbi SiteMinder cho ph\u00e9p kh\u00e1ch s\u1ea1n \u0111\u1ed3ng b\u1ed9 h\u00f3a s\u1edf th\u00edch v\u00e0 d\u1eef<br \/>\n    li\u1ec7u c\u1ee7a kh\u00e1ch h\u00e0ng trong th\u1eddi gian th\u1ef1c, cho ph\u00e9p tr\u1ea3i nghi\u1ec7m ph\u00f9 h\u1ee3p c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 khuy\u1ebfn kh\u00edch<br \/>\n    \u0111\u1eb7t ph\u00f2ng l\u1eb7p l\u1ea1i.\n  <\/p>\n<h3>3. Venuelytics<\/h3>\n<p>\n    <a href=\"#\">Venuelytics<\/a> l\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng d\u1ef1a tr\u00ean AI cung c\u1ea5p c\u00e1c t\u00ednh n\u0103ng t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch<br \/>\n    h\u00e0ng theo th\u1eddi gian th\u1ef1c \u0111\u1ec3 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m t\u1ed5ng th\u1ec3 c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a kh\u00e1ch s\u1ea1n. Th\u00f4ng qua<br \/>\n    Venuelytics, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 truy c\u1eadp nh\u1eadn ph\u00f2ng v\u00e0 tr\u1ea3 ph\u00f2ng kh\u00f4ng ti\u1ebfp x\u00fac, \u0111\u01b0a ra y\u00eau c\u1ea7u d\u1ecbch v\u1ee5 v\u00e0 nh\u1eadn c\u00e1c \u0111\u1ec1<br \/>\n    xu\u1ea5t \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a cho c\u00e1c ti\u1ec7n nghi t\u1ea1i ch\u1ed7 v\u00e0 c\u00e1c \u0111i\u1ec3m tham quan \u0111\u1ecba ph\u01b0\u01a1ng.\n  <\/p>\n<p>\n    \u1ee8ng d\u1ee5ng n\u00e0y c\u0169ng cung c\u1ea5p ph\u00e2n t\u00edch m\u1ea1nh m\u1ebd cho c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n, cho ph\u00e9p h\u1ecd theo d\u00f5i h\u00e0nh vi c\u1ee7a kh\u00e1ch h\u00e0ng, t\u1ed1i<br \/>\n    \u01b0u h\u00f3a vi\u1ec7c cung c\u1ea5p d\u1ecbch v\u1ee5 v\u00e0 t\u0103ng doanh thu th\u00f4ng qua c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i \u0111\u01b0\u1ee3c nh\u1eafm m\u1ee5c ti\u00eau. B\u1eb1ng c\u00e1ch t\u00edch<br \/>\n    h\u1ee3p v\u1edbi SiteMinder, Venuelytics gi\u00fap kh\u00e1ch s\u1ea1n t\u1ea1o ra tr\u1ea3i nghi\u1ec7m c\u00f4ng ngh\u1ec7 cao, kh\u00f4ng ma s\u00e1t gi\u00fap c\u1ea3i thi\u1ec7n s\u1ef1 h\u00e0i<br \/>\n    l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng.\n  <\/p>\n<h2>\u1ee8ng D\u1ee5ng <span style=\"color:red\">Concierge K\u1ef9 Thu\u1eadt S\u1ed1<\/span> N\u00e0o T\u1ed1t Nh\u1ea5t Cho Kh\u00e1ch S\u1ea1n?<\/h2>\n<p>\n    Vi\u1ec7c ch\u1ecdn \u1ee9ng d\u1ee5ng <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> ph\u00f9 h\u1ee3p ph\u1ee5 thu\u1ed9c v\u00e0o nhu c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a kh\u00e1ch<br \/>\n    s\u1ea1n b\u1ea1n, nh\u01b0ng c\u00f3 m\u1ed9t v\u00e0i t\u00ednh n\u0103ng ch\u00ednh c\u1ea7n t\u00ecm:\n  <\/p>\n<ul>\n<li>\n      <b>T\u00f9y Ch\u1ec9nh:<\/b> Kh\u1ea3 n\u0103ng \u0111i\u1ec1u ch\u1ec9nh h\u1ec7 th\u1ed1ng <span style=\"color:red\">concierge<\/span> cho ph\u00f9 h\u1ee3p v\u1edbi th\u01b0\u01a1ng hi\u1ec7u<br \/>\n      kh\u00e1ch s\u1ea1n v\u00e0 nh\u00e2n kh\u1ea9u h\u1ecdc kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n.\n    <\/li>\n<li>\n      <b>T\u00edch H\u1ee3p:<\/b> T\u00edch h\u1ee3p li\u1ec1n m\u1ea1ch v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n hi\u1ec7n c\u00f3, ch\u1eb3ng h\u1ea1n nh\u01b0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00e0i<br \/>\n      s\u1ea3n (PMS) v\u00e0 h\u1ec7 th\u1ed1ng \u0111i\u1ec3m b\u00e1n h\u00e0ng (POS) c\u1ee7a b\u1ea1n.\n    <\/li>\n<li>\n      <b>B\u1ea3o M\u1eadt:<\/b> C\u00e1c bi\u1ec7n ph\u00e1p b\u1ea3o m\u1eadt d\u1eef li\u1ec7u m\u1ea1nh m\u1ebd \u0111\u1ec3 b\u1ea3o v\u1ec7 th\u00f4ng tin c\u1ee7a kh\u00e1ch h\u00e0ng.\n    <\/li>\n<li>\n      <b>Ch\u1ee9c N\u0103ng Di \u0110\u1ed9ng:<\/b> Giao di\u1ec7n th\u00e2n thi\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00f9ng ho\u1ea1t \u0111\u1ed9ng tr\u01a1n tru tr\u00ean c\u1ea3 thi\u1ebft b\u1ecb m\u00e1y t\u00ednh \u0111\u1ec3 b\u00e0n v\u00e0<br \/>\n      thi\u1ebft b\u1ecb di \u0111\u1ed9ng.\n    <\/li>\n<li>\n      <b>H\u1ed7 Tr\u1ee3 Kh\u00e1ch H\u00e0ng:<\/b> H\u1ed7 tr\u1ee3 24\/7 \u0111\u00e1ng tin c\u1eady \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng h\u1ec7 th\u1ed1ng ch\u1ea1y tr\u01a1n tru m\u00e0 kh\u00f4ng b\u1ecb gi\u00e1n \u0111o\u1ea1n.\n    <\/li>\n<\/ul>\n<p>\n    Vi\u1ec7c tri\u1ec3n khai m\u1ed9t <span style=\"color:red\">concierge k\u1ef9 thu\u1eadt s\u1ed1<\/span> c\u00f3 th\u1ec3 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng t\u1ea1i<br \/>\n    kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n v\u00e0 t\u0103ng doanh thu, \u0111\u1ed3ng th\u1eddi h\u1ec7 sinh th\u00e1i c\u1ee7a SiteMinder cung c\u1ea5p m\u1ed9t b\u1ed9 c\u00f4ng c\u1ee5 m\u1ea1nh m\u1ebd \u0111\u1ec3 gi\u00fap b\u1ea1n<br \/>\n    th\u1ef1c hi\u1ec7n \u0111i\u1ec1u \u0111\u00f3.\n  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>H\u01b0\u1edbng D\u1eabn To\u00e0n Di\u1ec7n V\u1ec1 Concierge K\u1ef9 Thu\u1eadt S\u1ed1 Cho Kh\u00e1ch S\u1ea1n Gi\u1edbi Thi\u1ec7u V\u1ec1 Concierge K\u1ef9 Thu\u1eadt S\u1ed1 Trong k\u1ef7 nguy\u00ean s\u1ed1 hi\u1ec7n nay, tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t quy\u1ebft \u0111\u1ecbnh s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a ng\u00e0nh kh\u00e1ch s\u1ea1n. S\u1ef1 ra \u0111\u1eddi c\u1ee7a concierge k\u1ef9 thu\u1eadt s\u1ed1 \u0111\u00e3 mang \u0111\u1ebfn [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":450633,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[17],"tags":[],"class_list":["post-450628","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/450628","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=450628"}],"version-history":[{"count":1,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/450628\/revisions"}],"predecessor-version":[{"id":450653,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/450628\/revisions\/450653"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/450633"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=450628"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=450628"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=450628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}