\n
<\/p>\n
T\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng kinh doanh l\u01b0u tr\u00fa<\/strong>: H\u01b0\u1edbng d\u1eabn t\u1eeb Cloudbeds<\/h2>\n\n Cloudbeds, nh\u00e0 cung c\u1ea5p c\u00f4ng ngh\u1ec7 ph\u00e1t tri\u1ec3n nhanh nh\u1ea5t trong ng\u00e0nh kh\u00e1ch s\u1ea1n, \u0111\u00e3 c\u00f4ng b\u1ed1 ph\u00e1t h\u00e0nh cu\u1ed1n s\u00e1ch m\u1edbi,
\n More Reservations, Happier Guests: The Ultimate Guide for the Modern Hotelier<\/i>, nh\u01b0 m\u1ed9t ph\u1ea7n trong s\u00e1ng ki\u1ebfn ng\u00e0y c\u00e0ng t\u0103ng c\u1ee7a c\u00f4ng ty nh\u1eb1m l\u00e0m cho gi\u00e1o d\u1ee5c v\u00e0 t\u00e0i nguy\u00ean kh\u00e1ch s\u1ea1n d\u1ec5 ti\u1ebfp c\u1eadn h\u01a1n. Hi\u1ec7n \u0111\u00e3 c\u00f3 s\u1eb5n \u0111\u1ec3 t\u1ea3i xu\u1ed1ng t\u1ea1i Cloudbeds.com<\/a>, h\u01b0\u1edbng d\u1eabn n\u00e0y chia nh\u1ecf c\u00e1c thu\u1eadt ng\u1eef chuy\u00ean m\u00f4n \u0111\u1ec3 cung c\u1ea5p cho ch\u1ee7 s\u1edf h\u1eefu v\u00e0 nh\u00e0 \u0111i\u1ec1u h\u00e0nh ch\u1ed7 \u1edf nh\u1eefng hi\u1ec3u bi\u1ebft v\u00e0 chi\u1ebfn l\u01b0\u1ee3c c\u00f3 gi\u00e1 tr\u1ecb \u0111\u1ec3 t\u0103ng s\u1ed1 l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng, h\u1ee3p l\u00fd h\u00f3a ho\u1ea1t \u0111\u1ed9ng c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 t\u1ea1o ra tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n.\n <\/p>\nTh\u00edch \u1ee9ng v\u1edbi s\u1ef1 thay \u0111\u1ed5i c\u1ee7a th\u1ecb tr\u01b0\u1eddng<\/strong><\/h3>\n\n Adam Harris, CEO v\u00e0 \u0111\u1ed3ng s\u00e1ng l\u1eadp c\u1ee7a Cloudbeds, cho bi\u1ebft: “\u0110\u00e2y l\u00e0 m\u1ed9t th\u1eddi \u0111i\u1ec3m v\u00f4 c\u00f9ng th\u00fa v\u1ecb \u0111\u1ec3 s\u1edf h\u1eefu m\u1ed9t doanh nghi\u1ec7p l\u01b0u tr\u00fa v\u00e0 l\u00e0m vi\u1ec7c trong ng\u00e0nh kh\u00e1ch s\u1ea1n. Ng\u00e0nh c\u00f4ng nghi\u1ec7p \u0111ang tr\u1ea3i qua s\u1ef1 t\u0103ng t\u1ed1c nhanh ch\u00f3ng. T\u1eeb c\u00e1c khu c\u1eafm tr\u1ea1i sang tr\u1ecdng v\u00e0 cabin sang tr\u1ecdng b\u1ec1n v\u1eefng \u0111\u1ebfn ‘moutiques’ v\u00e0 nh\u00e0 tr\u1ecd sang tr\u1ecdng, nhu c\u1ea7u b\u1ecb d\u1ed3n n\u00e9n cho du l\u1ecbch \u0111ang m\u1edf ra to\u00e0n b\u1ed9 c\u00e1c lo\u1ea1i h\u00ecnh l\u01b0u tr\u00fa m\u1edbi v\u00e0 h\u1ed3i sinh nh\u1eefng lo\u1ea1i h\u00ecnh kh\u00e1c. Ch\u00fang t\u00f4i \u0111\u00e3 t\u1eadp h\u1ee3p m\u1ed9t ngh\u00ecn n\u0103m kinh nghi\u1ec7m t\u1eadp th\u1ec3 v\u00e0 ki\u1ebfn th\u1ee9c th\u1ec3 ch\u1ebf \u0111\u1ec3 vi\u1ebft ra nh\u1eefng g\u00ec ch\u00fang t\u00f4i tin l\u00e0 n\u1ec1n t\u1ea3ng ch\u00ednh m\u00e0 ch\u1ee7 s\u1edf h\u1eefu v\u00e0 nh\u00e0 \u0111i\u1ec1u h\u00e0nh c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111\u1ec3 bi\u1ebfn nhu c\u1ea7u b\u1ecb d\u1ed3n n\u00e9n n\u00e0y th\u00e0nh m\u1ed9t doanh nghi\u1ec7p th\u1ecbnh v\u01b0\u1ee3ng trong nhi\u1ec1u n\u0103m t\u1edbi.”\n <\/p>\n
\n Cu\u1ed1n s\u00e1ch to\u00e0n di\u1ec7n kh\u00e1m ph\u00e1 c\u00e1c nguy\u00ean t\u1eafc c\u01a1 b\u1ea3n c\u1ed1t l\u00f5i \u0111\u1ec3 \u0111i\u1ec1u h\u00e0nh m\u1ed9t doanh nghi\u1ec7p l\u01b0u tr\u00fa th\u00e0nh c\u00f4ng, bao g\u1ed3m t\u1ef1 \u0111\u1ed9ng h\u00f3a thanh to\u00e1n, qu\u1ea3n l\u00fd doanh thu, ph\u00e2n t\u00edch d\u1eef li\u1ec7u, ti\u1ebfp th\u1ecb k\u1ef9 thu\u1eadt s\u1ed1, v.v. M\u1ed7i ch\u01b0\u01a1ng bao g\u1ed3m c\u00e1c v\u00ed d\u1ee5 v\u00e0 t\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf v\u1edbi s\u1ef1 tham gia c\u1ee7a c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n k\u1ef3 c\u1ef1u v\u00e0 c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u01b0 t\u01b0\u1edfng trong ng\u00e0nh du l\u1ecbch.\n <\/p>\n
\u1ee8ng d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u1ec3 t\u0103ng tr\u01b0\u1edfng<\/strong><\/h3>\n\n Richard Castle, COO v\u00e0 \u0111\u1ed3ng s\u00e1ng l\u1eadp c\u1ee7a Cloudbeds, cho bi\u1ebft: “C\u00f4ng ngh\u1ec7 m\u1edbi l\u00e0 tin t\u1ed1t cho b\u1ea5t k\u1ef3 ai trong kh\u00f4ng gian kh\u00e1ch s\u1ea1n. Nh\u01b0ng \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 ch\u1ee7 kh\u00e1ch s\u1ea1n n\u00e0o – l\u1ea7n \u0111\u1ea7u ti\u00ean ho\u1eb7c c\u00f3 kinh nghi\u1ec7m – th\u1eadt kh\u00f3 \u0111\u1ec3 lu\u00f4n c\u1eadp nh\u1eadt nh\u1eefng \u0111\u1ed5i m\u1edbi ho\u1eb7c xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng khi c\u00f3 qu\u00e1 nhi\u1ec1u thay \u0111\u1ed5i li\u00ean t\u1ee5c. Cu\u1ed1n s\u00e1ch n\u00e0y d\u1ea1y c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n nh\u1eefng g\u00ec h\u1ecd th\u1ef1c s\u1ef1 c\u1ea7n bi\u1ebft: c\u00e1ch b\u1ed1 tr\u00ed nh\u00e2n vi\u00ean hi\u1ec7u qu\u1ea3 h\u01a1n, c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a nh\u1eefng g\u00ec b\u1ea1n \u0111\u00e3 t\u1eebng l\u00e0m th\u1ee7 c\u00f4ng v\u00e0 c\u00e1ch l\u00e0m cho c\u00f4ng ngh\u1ec7 l\u00e0m nh\u1eefng g\u00ec n\u00f3 l\u00e0m t\u1ed1t nh\u1ea5t: ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 ti\u1ec1n b\u1ea1c cho b\u1ea1n.”\n <\/p>\n
N\u1ed9i dung ch\u00ednh c\u1ee7a cu\u1ed1n s\u00e1ch<\/h2>\n
\n More Reservations, Happier Guests: The Ultimate Guide for the Modern Hotelier<\/i> thu th\u1eadp nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc t\u1eeb \u0111\u1ed9i ng\u0169 \u0111\u1eb1ng sau Cloudbeds, nh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 gi\u00fap c\u00f4ng ty ph\u00e1t tri\u1ec3n th\u00e0nh m\u1ed9t n\u1ec1n t\u1ea3ng t\u1eebng \u0111o\u1ea1t gi\u1ea3i th\u01b0\u1edfng, h\u1ed7 tr\u1ee3 h\u00e0ng ng\u00e0n kh\u00e1ch h\u00e0ng tr\u00ean 157 qu\u1ed1c gia. K\u1ec3 t\u1eeb khi ra m\u1eaft v\u00e0o n\u0103m 2012, Cloudbeds \u0111\u00e3 ph\u00e1t tri\u1ec3n l\u00ean h\u01a1n 700 nh\u00e2n vi\u00ean tr\u00ean 40 qu\u1ed1c gia. C\u00e1c t\u00e1c gi\u1ea3 bao g\u1ed3m nhi\u1ec1u ch\u1ee7 kh\u00e1ch s\u1ea1n hi\u1ec7n t\u1ea1i ho\u1eb7c tr\u01b0\u1edbc \u0111\u00e2y, v\u00e0 c\u00e1c c\u1ef1u chi\u1ebfn binh trong ng\u00e0nh t\u1eeb Expedia, AccorHotels, Marriott Hotels v\u00e0 Oracle, c\u00f9ng nh\u1eefng ng\u01b0\u1eddi kh\u00e1c.\n <\/p>\n
\n \u1ea4n b\u1ea3n m\u1edbi n\u00e0y l\u00e0 m\u1ed9t ph\u1ea7n trong s\u00e1ng ki\u1ebfn c\u1ee7a c\u00f4ng ty nh\u1eb1m l\u00e0m cho c\u00e1c ngu\u1ed3n l\u1ef1c v\u00e0 gi\u00e1o d\u1ee5c d\u1ec5 ti\u1ebfp c\u1eadn h\u01a1n v\u1edbi c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n, bao g\u1ed3m Cloudbeds University<\/a>, m\u1ed9t c\u1ed5ng th\u00f4ng tin h\u1ecdc t\u1eadp tr\u1ef1c tuy\u1ebfn v\u1edbi h\u00e0ng tr\u0103m kh\u00f3a h\u1ecdc theo y\u00eau c\u1ea7u, video \u0111\u00e0o t\u1ea1o, h\u01b0\u1edbng d\u1eabn th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t trong ng\u00e0nh v\u00e0 quy tr\u00ecnh v\u1eadn h\u00e0nh ti\u00eau chu\u1ea9n \u0111\u1ec3 qu\u1ea3n l\u00fd m\u1ed9t doanh nghi\u1ec7p kh\u00e1ch s\u1ea1n th\u00e0nh c\u00f4ng.\n <\/p>\n\u0110\u1ec3 truy c\u1eadp b\u1ea3n sao mi\u1ec5n ph\u00ed c\u1ee7a cu\u1ed1n s\u00e1ch, h\u00e3y truy c\u1eadp cloudbeds.com\/modern-hotelier-book<\/a><\/p>\nChi\u1ebfn l\u01b0\u1ee3c then ch\u1ed1t \u0111\u1ec3 ph\u00e1t tri\u1ec3n kinh doanh l\u01b0u tr\u00fa<\/strong><\/h2>\n\n D\u1ef1a tr\u00ean nh\u1eefng th\u00f4ng tin \u0111\u01b0\u1ee3c chia s\u1ebb trong cu\u1ed1n s\u00e1ch, ch\u00fang ta c\u00f3 th\u1ec3 r\u00fat ra nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c quan tr\u1ecdng \u0111\u1ec3 gi\u00fap c\u00e1c doanh nghi\u1ec7p l\u01b0u tr\u00fa ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd trong t\u01b0\u01a1ng lai:\n <\/p>\n
\n- \n T\u1eadn d\u1ee5ng c\u00f4ng ngh\u1ec7:<\/strong><\/strong> T\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c quy tr\u00ecnh, qu\u1ea3n l\u00fd doanh thu hi\u1ec7u qu\u1ea3 h\u01a1n v\u00e0 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.\n <\/li>\n
- \n T\u1ed1i \u01b0u h\u00f3a ti\u1ebfp th\u1ecb k\u1ef9 thu\u1eadt s\u1ed1:<\/strong><\/strong> Thu h\u00fat kh\u00e1ch h\u00e0ng m\u1edbi th\u00f4ng qua c\u00e1c k\u00eanh tr\u1ef1c tuy\u1ebfn v\u00e0 x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u m\u1ea1nh m\u1ebd.\n <\/li>\n
- \n Ph\u00e2n t\u00edch d\u1eef li\u1ec7u:<\/strong><\/strong> Hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 kh\u00e1ch h\u00e0ng, xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng v\u00e0 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec3 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh kinh doanh s\u00e1ng su\u1ed1t.\n <\/li>\n
- \n \u0110\u00e0o t\u1ea1o v\u00e0 ph\u00e1t tri\u1ec3n nh\u00e2n vi\u00ean:<\/strong><\/strong> \u0110\u1ea3m b\u1ea3o \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean c\u00f3 \u0111\u1ee7 k\u1ef9 n\u0103ng v\u00e0 ki\u1ebfn th\u1ee9c \u0111\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5 xu\u1ea5t s\u1eafc.\n <\/li>\n
- \n T\u1ea1o tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111\u00e1ng nh\u1edb:<\/strong><\/strong> X\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 khuy\u1ebfn kh\u00edch h\u1ecd quay l\u1ea1i.\n <\/li>\n<\/ul>\n
Chi ti\u1ebft v\u1ec1 Cloudbeds<\/strong><\/h3>\n\n \u0110\u01b0\u1ee3c th\u00e0nh l\u1eadp v\u00e0o n\u0103m 2012, Cloudbeds l\u00e0 \u0111\u1ed1i t\u00e1c c\u00f4ng ngh\u1ec7 ph\u00e1t tri\u1ec3n nhanh nh\u1ea5t trong ng\u00e0nh kh\u00e1ch s\u1ea1n, ph\u1ee5c v\u1ee5 c\u01a1 s\u1edf kh\u00e1ch h\u00e0ng to\u00e0n c\u1ea7u g\u1ed3m h\u00e0ng ng\u00e0n c\u01a1 s\u1edf \u0111\u1ed9c l\u1eadp tr\u00ean 157 qu\u1ed1c gia. N\u1ec1n t\u1ea3ng kh\u00e1ch s\u1ea1n Cloudbeds t\u1eebng \u0111o\u1ea1t gi\u1ea3i th\u01b0\u1edfng c\u1ee7a n\u00f3 k\u1ebft h\u1ee3p li\u1ec1n m\u1ea1ch c\u00e1c c\u00f4ng c\u1ee5 v\u1eadn h\u00e0nh, doanh thu, ph\u00e2n ph\u1ed1i v\u00e0 ti\u1ebfp th\u1ecb t\u0103ng tr\u01b0\u1edfng v\u1edbi th\u1ecb tr\u01b0\u1eddng t\u00edch h\u1ee3p c\u1ee7a b\u00ean th\u1ee9 ba \u0111\u1ec3 gi\u00fap c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n v\u00e0 ch\u1ee7 nh\u00e0 t\u0103ng doanh thu, h\u1ee3p l\u00fd h\u00f3a ho\u1ea1t \u0111\u1ed9ng v\u00e0 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m kh\u00e1ch \u0111\u00e1ng nh\u1edb. Cloudbeds \u0111\u01b0\u1ee3c Hotel Tech Report vinh danh l\u00e0 PMS s\u1ed1 1 v\u00e0 H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n s\u1ed1 1 v\u00e0o n\u0103m 2022, PMS t\u1ed1t nh\u1ea5t v\u00e0 Tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh t\u1ed1t nh\u1ea5t c\u1ee7a Gi\u1ea3i th\u01b0\u1edfng C\u00f4ng ngh\u1ec7 Du l\u1ecbch Th\u1ebf gi\u1edbi n\u0103m 2021 v\u00e0 \u0111\u00e3 \u0111\u01b0\u1ee3c Deloitte’s Technology Fast 500 c\u00f4ng nh\u1eadn v\u00e0o n\u0103m 2021. \u0110\u1ec3 bi\u1ebft th\u00eam th\u00f4ng tin, h\u00e3y truy c\u1eadp www.cloudbeds.com<\/a>.\n <\/p>\nPh\u00e2n t\u00edch s\u00e2u h\u01a1n v\u1ec1 nh\u1eefng th\u00e1ch th\u1ee9c v\u00e0 c\u01a1 h\u1ed9i trong ng\u00e0nh l\u01b0u tr\u00fa<\/strong><\/h2>\n\n Ng\u00e0nh l\u01b0u tr\u00fa hi\u1ec7n nay \u0111ang \u0111\u1ed1i m\u1eb7t v\u1edbi nhi\u1ec1u th\u00e1ch th\u1ee9c, t\u1eeb s\u1ef1 c\u1ea1nh tranh gay g\u1eaft \u0111\u1ebfn s\u1ef1 thay \u0111\u1ed5i nhanh ch\u00f3ng c\u1ee7a c\u00f4ng ngh\u1ec7 v\u00e0 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. Tuy nhi\u00ean, nh\u1eefng th\u00e1ch th\u1ee9c n\u00e0y c\u0169ng mang \u0111\u1ebfn nh\u1eefng c\u01a1 h\u1ed9i l\u1edbn cho c\u00e1c doanh nghi\u1ec7p bi\u1ebft c\u00e1ch th\u00edch \u1ee9ng v\u00e0 \u0111\u1ed5i m\u1edbi.\n <\/p>\n
Th\u00e1ch th\u1ee9c:<\/strong><\/h3>\n\n- \n S\u1ef1 c\u1ea1nh tranh gay g\u1eaft:<\/strong><\/strong> S\u1ef1 gia t\u0103ng c\u1ee7a c\u00e1c n\u1ec1n t\u1ea3ng \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn v\u00e0 c\u00e1c lo\u1ea1i h\u00ecnh l\u01b0u tr\u00fa m\u1edbi \u0111\u00e3 t\u1ea1o ra m\u1ed9t th\u1ecb tr\u01b0\u1eddng c\u1ea1nh tranh h\u01a1n bao gi\u1edd h\u1ebft.\n <\/li>\n
- \n S\u1ef1 thay \u0111\u1ed5i nhanh ch\u00f3ng c\u1ee7a c\u00f4ng ngh\u1ec7:<\/strong><\/strong> C\u00e1c doanh nghi\u1ec7p c\u1ea7n li\u00ean t\u1ee5c c\u1eadp nh\u1eadt v\u00e0 \u00e1p d\u1ee5ng c\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi \u0111\u1ec3 duy tr\u00ec t\u00ednh c\u1ea1nh tranh.\n <\/li>\n
- \n Nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng ng\u00e0y c\u00e0ng cao:<\/strong><\/strong> Kh\u00e1ch h\u00e0ng mong \u0111\u1ee3i nhi\u1ec1u h\u01a1n t\u1eeb tr\u1ea3i nghi\u1ec7m l\u01b0u tr\u00fa c\u1ee7a h\u1ecd, t\u1eeb s\u1ef1 ti\u1ec7n nghi \u0111\u1ebfn d\u1ecbch v\u1ee5 c\u00e1 nh\u00e2n h\u00f3a.\n <\/li>\n
- \n V\u1ea5n \u0111\u1ec1 nh\u00e2n s\u1ef1:<\/strong><\/strong> Tuy\u1ec3n d\u1ee5ng v\u00e0 gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean c\u00f3 tr\u00ecnh \u0111\u1ed9 l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c l\u1edbn \u0111\u1ed1i v\u1edbi nhi\u1ec1u doanh nghi\u1ec7p.\n <\/li>\n<\/ul>\n
C\u01a1 h\u1ed9i:<\/strong><\/h3>\n\n- \n T\u0103ng tr\u01b0\u1edfng du l\u1ecbch:<\/strong><\/strong> Ng\u00e0nh du l\u1ecbch \u0111ang ph\u1ee5c h\u1ed3i m\u1ea1nh m\u1ebd sau \u0111\u1ea1i d\u1ecbch, t\u1ea1o ra c\u01a1 h\u1ed9i cho c\u00e1c doanh nghi\u1ec7p l\u01b0u tr\u00fa.\n <\/li>\n
- \n S\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00e1c lo\u1ea1i h\u00ecnh l\u01b0u tr\u00fa m\u1edbi:<\/strong><\/strong> C\u00e1c lo\u1ea1i h\u00ecnh l\u01b0u tr\u00fa \u0111\u1ed9c \u0111\u00e1o v\u00e0 s\u00e1ng t\u1ea1o, nh\u01b0 glamping v\u00e0 nh\u00e0 tr\u00ean c\u00e2y, \u0111ang thu h\u00fat s\u1ef1 quan t\u00e2m c\u1ee7a nhi\u1ec1u du kh\u00e1ch.\n <\/li>\n
- \n \u1ee8ng d\u1ee5ng c\u00f4ng ngh\u1ec7:<\/strong><\/strong> C\u00f4ng ngh\u1ec7 c\u00f3 th\u1ec3 gi\u00fap c\u00e1c doanh nghi\u1ec7p l\u01b0u tr\u00fa c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng, t\u0103ng doanh thu v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.\n <\/li>\n
- \n Xu h\u01b0\u1edbng du l\u1ecbch b\u1ec1n v\u1eefng:<\/strong><\/strong> Ng\u00e0y c\u00e0ng c\u00f3 nhi\u1ec1u du kh\u00e1ch quan t\u00e2m \u0111\u1ebfn c\u00e1c l\u1ef1a ch\u1ecdn l\u01b0u tr\u00fa b\u1ec1n v\u1eefng, t\u1ea1o c\u01a1 h\u1ed9i cho c\u00e1c doanh nghi\u1ec7p \u00e1p d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p th\u00e2n thi\u1ec7n v\u1edbi m\u00f4i tr\u01b0\u1eddng.\n <\/li>\n<\/ul>\n
L\u1eddi khuy\u00ean cho c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n hi\u1ec7n \u0111\u1ea1i<\/strong><\/h2>\n\n \u0110\u1ec3 th\u00e0nh c\u00f4ng trong ng\u00e0nh l\u01b0u tr\u00fa hi\u1ec7n nay, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n c\u1ea7n ph\u1ea3i:\n <\/p>\n
\n- \n Lu\u00f4n h\u1ecdc h\u1ecfi v\u00e0 c\u1eadp nh\u1eadt ki\u1ebfn th\u1ee9c:<\/strong><\/strong> Ng\u00e0nh kh\u00e1ch s\u1ea1n li\u00ean t\u1ee5c thay \u0111\u1ed5i, v\u00ec v\u1eady c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n ph\u1ea3i lu\u00f4n h\u1ecdc h\u1ecfi v\u00e0 c\u1eadp nh\u1eadt ki\u1ebfn th\u1ee9c \u0111\u1ec3 kh\u00f4ng b\u1ecb t\u1ee5t h\u1eadu.\n <\/li>\n
- \n Ch\u00fa tr\u1ecdng \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng:<\/strong><\/strong> Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 thu h\u00fat v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng.\n <\/li>\n
- \n \u1ee8ng d\u1ee5ng c\u00f4ng ngh\u1ec7 m\u1ed9t c\u00e1ch th\u00f4ng minh:<\/strong><\/strong> C\u00f4ng ngh\u1ec7 c\u00f3 th\u1ec3 gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, nh\u01b0ng c\u1ea7n ph\u1ea3i s\u1eed d\u1ee5ng m\u1ed9t c\u00e1ch th\u00f4ng minh v\u00e0 c\u00f3 ch\u1ecdn l\u1ecdc.\n <\/li>\n
- \n X\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean m\u1ea1nh m\u1ebd:<\/strong><\/strong> Nh\u00e2n vi\u00ean l\u00e0 t\u00e0i s\u1ea3n qu\u00fd gi\u00e1 nh\u1ea5t c\u1ee7a b\u1ea5t k\u1ef3 doanh nghi\u1ec7p n\u00e0o, v\u00ec v\u1eady c\u1ea7n ph\u1ea3i \u0111\u1ea7u t\u01b0 v\u00e0o \u0111\u00e0o t\u1ea1o v\u00e0 ph\u00e1t tri\u1ec3n nh\u00e2n vi\u00ean.\n <\/li>\n
- \n S\u1eb5n s\u00e0ng th\u00edch \u1ee9ng v\u1edbi s\u1ef1 thay \u0111\u1ed5i:<\/strong><\/strong> Ng\u00e0nh kh\u00e1ch s\u1ea1n li\u00ean t\u1ee5c thay \u0111\u1ed5i, v\u00ec v\u1eady c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n ph\u1ea3i s\u1eb5n s\u00e0ng th\u00edch \u1ee9ng v\u1edbi s\u1ef1 thay \u0111\u1ed5i \u0111\u1ec3 t\u1ed3n t\u1ea1i v\u00e0 ph\u00e1t tri\u1ec3n.\n <\/li>\n<\/ul>\n
K\u1ebft lu\u1eadn<\/strong><\/h2>\n\n Cu\u1ed1n s\u00e1ch “More Reservations, Happier Guests: The Ultimate Guide for the Modern Hotelier” c\u1ee7a Cloudbeds cung c\u1ea5p nh\u1eefng ki\u1ebfn th\u1ee9c v\u00e0 chi\u1ebfn l\u01b0\u1ee3c v\u00f4 gi\u00e1 cho c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n hi\u1ec7n \u0111\u1ea1i. B\u1eb1ng c\u00e1ch \u00e1p d\u1ee5ng nh\u1eefng ki\u1ebfn th\u1ee9c n\u00e0y, c\u00e1c doanh nghi\u1ec7p l\u01b0u tr\u00fa c\u00f3 th\u1ec3 t\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng, t\u0103ng doanh thu v\u00e0 t\u1ea1o ra tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111\u00e1ng nh\u1edb, t\u1eeb \u0111\u00f3 \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u00e0nh c\u00f4ng trong t\u01b0\u01a1ng lai. H\u00e3y t\u1ea3i xu\u1ed1ng cu\u1ed1n s\u00e1ch ngay h\u00f4m nay v\u00e0 b\u1eaft \u0111\u1ea7u x\u00e2y d\u1ef1ng m\u1ed9t doanh nghi\u1ec7p l\u01b0u tr\u00fa th\u1ecbnh v\u01b0\u1ee3ng!\n <\/p>\n","protected":false},"excerpt":{"rendered":"
H\u01b0\u1edbng d\u1eabn m\u1edbi t\u1eeb Cloudbeds: Chu\u1ea9n b\u1ecb s\u1eb5n s\u00e0ng cho t\u01b0\u01a1ng lai c\u1ee7a m\u1ecdi lo\u1ea1i h\u00ecnh kinh doanh l\u01b0u tr\u00fa Gi\u1edbi thi\u1ec7u \u0110\u1ed9i ng\u0169 chuy\u00ean gia \u0111\u1eb1ng sau n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 kh\u00e1ch s\u1ea1n h\u00e0ng \u0111\u1ea7u Cloudbeds \u0111\u00e3 chia s\u1ebb nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc \u0111\u1ec3 gi\u00fap c\u00e1c ch\u1ee7 s\u1edf h\u1eefu v\u00e0 nh\u00e0 \u0111i\u1ec1u h\u00e0nh […]<\/p>\n","protected":false},"author":1,"featured_media":450538,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[17],"tags":[],"class_list":["post-450531","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/450531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=450531"}],"version-history":[{"count":1,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/450531\/revisions"}],"predecessor-version":[{"id":450555,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/450531\/revisions\/450555"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/450538"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=450531"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=450531"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=450531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n More Reservations, Happier Guests: The Ultimate Guide for the Modern Hotelier<\/i>, nh\u01b0 m\u1ed9t ph\u1ea7n trong s\u00e1ng ki\u1ebfn ng\u00e0y c\u00e0ng t\u0103ng c\u1ee7a c\u00f4ng ty nh\u1eb1m l\u00e0m cho gi\u00e1o d\u1ee5c v\u00e0 t\u00e0i nguy\u00ean kh\u00e1ch s\u1ea1n d\u1ec5 ti\u1ebfp c\u1eadn h\u01a1n. Hi\u1ec7n \u0111\u00e3 c\u00f3 s\u1eb5n \u0111\u1ec3 t\u1ea3i xu\u1ed1ng t\u1ea1i Cloudbeds.com<\/a>, h\u01b0\u1edbng d\u1eabn n\u00e0y chia nh\u1ecf c\u00e1c thu\u1eadt ng\u1eef chuy\u00ean m\u00f4n \u0111\u1ec3 cung c\u1ea5p cho ch\u1ee7 s\u1edf h\u1eefu v\u00e0 nh\u00e0 \u0111i\u1ec1u h\u00e0nh ch\u1ed7 \u1edf nh\u1eefng hi\u1ec3u bi\u1ebft v\u00e0 chi\u1ebfn l\u01b0\u1ee3c c\u00f3 gi\u00e1 tr\u1ecb \u0111\u1ec3 t\u0103ng s\u1ed1 l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng, h\u1ee3p l\u00fd h\u00f3a ho\u1ea1t \u0111\u1ed9ng c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 t\u1ea1o ra tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n.\n <\/p>\n
Th\u00edch \u1ee9ng v\u1edbi s\u1ef1 thay \u0111\u1ed5i c\u1ee7a th\u1ecb tr\u01b0\u1eddng<\/strong><\/h3>\n\n Adam Harris, CEO v\u00e0 \u0111\u1ed3ng s\u00e1ng l\u1eadp c\u1ee7a Cloudbeds, cho bi\u1ebft: “\u0110\u00e2y l\u00e0 m\u1ed9t th\u1eddi \u0111i\u1ec3m v\u00f4 c\u00f9ng th\u00fa v\u1ecb \u0111\u1ec3 s\u1edf h\u1eefu m\u1ed9t doanh nghi\u1ec7p l\u01b0u tr\u00fa v\u00e0 l\u00e0m vi\u1ec7c trong ng\u00e0nh kh\u00e1ch s\u1ea1n. Ng\u00e0nh c\u00f4ng nghi\u1ec7p \u0111ang tr\u1ea3i qua s\u1ef1 t\u0103ng t\u1ed1c nhanh ch\u00f3ng. T\u1eeb c\u00e1c khu c\u1eafm tr\u1ea1i sang tr\u1ecdng v\u00e0 cabin sang tr\u1ecdng b\u1ec1n v\u1eefng \u0111\u1ebfn ‘moutiques’ v\u00e0 nh\u00e0 tr\u1ecd sang tr\u1ecdng, nhu c\u1ea7u b\u1ecb d\u1ed3n n\u00e9n cho du l\u1ecbch \u0111ang m\u1edf ra to\u00e0n b\u1ed9 c\u00e1c lo\u1ea1i h\u00ecnh l\u01b0u tr\u00fa m\u1edbi v\u00e0 h\u1ed3i sinh nh\u1eefng lo\u1ea1i h\u00ecnh kh\u00e1c. Ch\u00fang t\u00f4i \u0111\u00e3 t\u1eadp h\u1ee3p m\u1ed9t ngh\u00ecn n\u0103m kinh nghi\u1ec7m t\u1eadp th\u1ec3 v\u00e0 ki\u1ebfn th\u1ee9c th\u1ec3 ch\u1ebf \u0111\u1ec3 vi\u1ebft ra nh\u1eefng g\u00ec ch\u00fang t\u00f4i tin l\u00e0 n\u1ec1n t\u1ea3ng ch\u00ednh m\u00e0 ch\u1ee7 s\u1edf h\u1eefu v\u00e0 nh\u00e0 \u0111i\u1ec1u h\u00e0nh c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111\u1ec3 bi\u1ebfn nhu c\u1ea7u b\u1ecb d\u1ed3n n\u00e9n n\u00e0y th\u00e0nh m\u1ed9t doanh nghi\u1ec7p th\u1ecbnh v\u01b0\u1ee3ng trong nhi\u1ec1u n\u0103m t\u1edbi.”\n <\/p>\n
\n Cu\u1ed1n s\u00e1ch to\u00e0n di\u1ec7n kh\u00e1m ph\u00e1 c\u00e1c nguy\u00ean t\u1eafc c\u01a1 b\u1ea3n c\u1ed1t l\u00f5i \u0111\u1ec3 \u0111i\u1ec1u h\u00e0nh m\u1ed9t doanh nghi\u1ec7p l\u01b0u tr\u00fa th\u00e0nh c\u00f4ng, bao g\u1ed3m t\u1ef1 \u0111\u1ed9ng h\u00f3a thanh to\u00e1n, qu\u1ea3n l\u00fd doanh thu, ph\u00e2n t\u00edch d\u1eef li\u1ec7u, ti\u1ebfp th\u1ecb k\u1ef9 thu\u1eadt s\u1ed1, v.v. M\u1ed7i ch\u01b0\u01a1ng bao g\u1ed3m c\u00e1c v\u00ed d\u1ee5 v\u00e0 t\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf v\u1edbi s\u1ef1 tham gia c\u1ee7a c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n k\u1ef3 c\u1ef1u v\u00e0 c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u01b0 t\u01b0\u1edfng trong ng\u00e0nh du l\u1ecbch.\n <\/p>\n
\u1ee8ng d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u1ec3 t\u0103ng tr\u01b0\u1edfng<\/strong><\/h3>\n\n Richard Castle, COO v\u00e0 \u0111\u1ed3ng s\u00e1ng l\u1eadp c\u1ee7a Cloudbeds, cho bi\u1ebft: “C\u00f4ng ngh\u1ec7 m\u1edbi l\u00e0 tin t\u1ed1t cho b\u1ea5t k\u1ef3 ai trong kh\u00f4ng gian kh\u00e1ch s\u1ea1n. Nh\u01b0ng \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 ch\u1ee7 kh\u00e1ch s\u1ea1n n\u00e0o – l\u1ea7n \u0111\u1ea7u ti\u00ean ho\u1eb7c c\u00f3 kinh nghi\u1ec7m – th\u1eadt kh\u00f3 \u0111\u1ec3 lu\u00f4n c\u1eadp nh\u1eadt nh\u1eefng \u0111\u1ed5i m\u1edbi ho\u1eb7c xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng khi c\u00f3 qu\u00e1 nhi\u1ec1u thay \u0111\u1ed5i li\u00ean t\u1ee5c. Cu\u1ed1n s\u00e1ch n\u00e0y d\u1ea1y c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n nh\u1eefng g\u00ec h\u1ecd th\u1ef1c s\u1ef1 c\u1ea7n bi\u1ebft: c\u00e1ch b\u1ed1 tr\u00ed nh\u00e2n vi\u00ean hi\u1ec7u qu\u1ea3 h\u01a1n, c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a nh\u1eefng g\u00ec b\u1ea1n \u0111\u00e3 t\u1eebng l\u00e0m th\u1ee7 c\u00f4ng v\u00e0 c\u00e1ch l\u00e0m cho c\u00f4ng ngh\u1ec7 l\u00e0m nh\u1eefng g\u00ec n\u00f3 l\u00e0m t\u1ed1t nh\u1ea5t: ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 ti\u1ec1n b\u1ea1c cho b\u1ea1n.”\n <\/p>\n
N\u1ed9i dung ch\u00ednh c\u1ee7a cu\u1ed1n s\u00e1ch<\/h2>\n
\n More Reservations, Happier Guests: The Ultimate Guide for the Modern Hotelier<\/i> thu th\u1eadp nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc t\u1eeb \u0111\u1ed9i ng\u0169 \u0111\u1eb1ng sau Cloudbeds, nh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 gi\u00fap c\u00f4ng ty ph\u00e1t tri\u1ec3n th\u00e0nh m\u1ed9t n\u1ec1n t\u1ea3ng t\u1eebng \u0111o\u1ea1t gi\u1ea3i th\u01b0\u1edfng, h\u1ed7 tr\u1ee3 h\u00e0ng ng\u00e0n kh\u00e1ch h\u00e0ng tr\u00ean 157 qu\u1ed1c gia. K\u1ec3 t\u1eeb khi ra m\u1eaft v\u00e0o n\u0103m 2012, Cloudbeds \u0111\u00e3 ph\u00e1t tri\u1ec3n l\u00ean h\u01a1n 700 nh\u00e2n vi\u00ean tr\u00ean 40 qu\u1ed1c gia. C\u00e1c t\u00e1c gi\u1ea3 bao g\u1ed3m nhi\u1ec1u ch\u1ee7 kh\u00e1ch s\u1ea1n hi\u1ec7n t\u1ea1i ho\u1eb7c tr\u01b0\u1edbc \u0111\u00e2y, v\u00e0 c\u00e1c c\u1ef1u chi\u1ebfn binh trong ng\u00e0nh t\u1eeb Expedia, AccorHotels, Marriott Hotels v\u00e0 Oracle, c\u00f9ng nh\u1eefng ng\u01b0\u1eddi kh\u00e1c.\n <\/p>\n
\n \u1ea4n b\u1ea3n m\u1edbi n\u00e0y l\u00e0 m\u1ed9t ph\u1ea7n trong s\u00e1ng ki\u1ebfn c\u1ee7a c\u00f4ng ty nh\u1eb1m l\u00e0m cho c\u00e1c ngu\u1ed3n l\u1ef1c v\u00e0 gi\u00e1o d\u1ee5c d\u1ec5 ti\u1ebfp c\u1eadn h\u01a1n v\u1edbi c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n, bao g\u1ed3m Cloudbeds University<\/a>, m\u1ed9t c\u1ed5ng th\u00f4ng tin h\u1ecdc t\u1eadp tr\u1ef1c tuy\u1ebfn v\u1edbi h\u00e0ng tr\u0103m kh\u00f3a h\u1ecdc theo y\u00eau c\u1ea7u, video \u0111\u00e0o t\u1ea1o, h\u01b0\u1edbng d\u1eabn th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t trong ng\u00e0nh v\u00e0 quy tr\u00ecnh v\u1eadn h\u00e0nh ti\u00eau chu\u1ea9n \u0111\u1ec3 qu\u1ea3n l\u00fd m\u1ed9t doanh nghi\u1ec7p kh\u00e1ch s\u1ea1n th\u00e0nh c\u00f4ng.\n <\/p>\n\u0110\u1ec3 truy c\u1eadp b\u1ea3n sao mi\u1ec5n ph\u00ed c\u1ee7a cu\u1ed1n s\u00e1ch, h\u00e3y truy c\u1eadp cloudbeds.com\/modern-hotelier-book<\/a><\/p>\nChi\u1ebfn l\u01b0\u1ee3c then ch\u1ed1t \u0111\u1ec3 ph\u00e1t tri\u1ec3n kinh doanh l\u01b0u tr\u00fa<\/strong><\/h2>\n\n D\u1ef1a tr\u00ean nh\u1eefng th\u00f4ng tin \u0111\u01b0\u1ee3c chia s\u1ebb trong cu\u1ed1n s\u00e1ch, ch\u00fang ta c\u00f3 th\u1ec3 r\u00fat ra nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c quan tr\u1ecdng \u0111\u1ec3 gi\u00fap c\u00e1c doanh nghi\u1ec7p l\u01b0u tr\u00fa ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd trong t\u01b0\u01a1ng lai:\n <\/p>\n
\n- \n T\u1eadn d\u1ee5ng c\u00f4ng ngh\u1ec7:<\/strong><\/strong> T\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c quy tr\u00ecnh, qu\u1ea3n l\u00fd doanh thu hi\u1ec7u qu\u1ea3 h\u01a1n v\u00e0 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.\n <\/li>\n
- \n T\u1ed1i \u01b0u h\u00f3a ti\u1ebfp th\u1ecb k\u1ef9 thu\u1eadt s\u1ed1:<\/strong><\/strong> Thu h\u00fat kh\u00e1ch h\u00e0ng m\u1edbi th\u00f4ng qua c\u00e1c k\u00eanh tr\u1ef1c tuy\u1ebfn v\u00e0 x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u m\u1ea1nh m\u1ebd.\n <\/li>\n
- \n Ph\u00e2n t\u00edch d\u1eef li\u1ec7u:<\/strong><\/strong> Hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 kh\u00e1ch h\u00e0ng, xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng v\u00e0 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec3 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh kinh doanh s\u00e1ng su\u1ed1t.\n <\/li>\n
- \n \u0110\u00e0o t\u1ea1o v\u00e0 ph\u00e1t tri\u1ec3n nh\u00e2n vi\u00ean:<\/strong><\/strong> \u0110\u1ea3m b\u1ea3o \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean c\u00f3 \u0111\u1ee7 k\u1ef9 n\u0103ng v\u00e0 ki\u1ebfn th\u1ee9c \u0111\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5 xu\u1ea5t s\u1eafc.\n <\/li>\n
- \n T\u1ea1o tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111\u00e1ng nh\u1edb:<\/strong><\/strong> X\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 khuy\u1ebfn kh\u00edch h\u1ecd quay l\u1ea1i.\n <\/li>\n<\/ul>\n
Chi ti\u1ebft v\u1ec1 Cloudbeds<\/strong><\/h3>\n\n \u0110\u01b0\u1ee3c th\u00e0nh l\u1eadp v\u00e0o n\u0103m 2012, Cloudbeds l\u00e0 \u0111\u1ed1i t\u00e1c c\u00f4ng ngh\u1ec7 ph\u00e1t tri\u1ec3n nhanh nh\u1ea5t trong ng\u00e0nh kh\u00e1ch s\u1ea1n, ph\u1ee5c v\u1ee5 c\u01a1 s\u1edf kh\u00e1ch h\u00e0ng to\u00e0n c\u1ea7u g\u1ed3m h\u00e0ng ng\u00e0n c\u01a1 s\u1edf \u0111\u1ed9c l\u1eadp tr\u00ean 157 qu\u1ed1c gia. N\u1ec1n t\u1ea3ng kh\u00e1ch s\u1ea1n Cloudbeds t\u1eebng \u0111o\u1ea1t gi\u1ea3i th\u01b0\u1edfng c\u1ee7a n\u00f3 k\u1ebft h\u1ee3p li\u1ec1n m\u1ea1ch c\u00e1c c\u00f4ng c\u1ee5 v\u1eadn h\u00e0nh, doanh thu, ph\u00e2n ph\u1ed1i v\u00e0 ti\u1ebfp th\u1ecb t\u0103ng tr\u01b0\u1edfng v\u1edbi th\u1ecb tr\u01b0\u1eddng t\u00edch h\u1ee3p c\u1ee7a b\u00ean th\u1ee9 ba \u0111\u1ec3 gi\u00fap c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n v\u00e0 ch\u1ee7 nh\u00e0 t\u0103ng doanh thu, h\u1ee3p l\u00fd h\u00f3a ho\u1ea1t \u0111\u1ed9ng v\u00e0 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m kh\u00e1ch \u0111\u00e1ng nh\u1edb. Cloudbeds \u0111\u01b0\u1ee3c Hotel Tech Report vinh danh l\u00e0 PMS s\u1ed1 1 v\u00e0 H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n s\u1ed1 1 v\u00e0o n\u0103m 2022, PMS t\u1ed1t nh\u1ea5t v\u00e0 Tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh t\u1ed1t nh\u1ea5t c\u1ee7a Gi\u1ea3i th\u01b0\u1edfng C\u00f4ng ngh\u1ec7 Du l\u1ecbch Th\u1ebf gi\u1edbi n\u0103m 2021 v\u00e0 \u0111\u00e3 \u0111\u01b0\u1ee3c Deloitte’s Technology Fast 500 c\u00f4ng nh\u1eadn v\u00e0o n\u0103m 2021. \u0110\u1ec3 bi\u1ebft th\u00eam th\u00f4ng tin, h\u00e3y truy c\u1eadp www.cloudbeds.com<\/a>.\n <\/p>\nPh\u00e2n t\u00edch s\u00e2u h\u01a1n v\u1ec1 nh\u1eefng th\u00e1ch th\u1ee9c v\u00e0 c\u01a1 h\u1ed9i trong ng\u00e0nh l\u01b0u tr\u00fa<\/strong><\/h2>\n\n Ng\u00e0nh l\u01b0u tr\u00fa hi\u1ec7n nay \u0111ang \u0111\u1ed1i m\u1eb7t v\u1edbi nhi\u1ec1u th\u00e1ch th\u1ee9c, t\u1eeb s\u1ef1 c\u1ea1nh tranh gay g\u1eaft \u0111\u1ebfn s\u1ef1 thay \u0111\u1ed5i nhanh ch\u00f3ng c\u1ee7a c\u00f4ng ngh\u1ec7 v\u00e0 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. Tuy nhi\u00ean, nh\u1eefng th\u00e1ch th\u1ee9c n\u00e0y c\u0169ng mang \u0111\u1ebfn nh\u1eefng c\u01a1 h\u1ed9i l\u1edbn cho c\u00e1c doanh nghi\u1ec7p bi\u1ebft c\u00e1ch th\u00edch \u1ee9ng v\u00e0 \u0111\u1ed5i m\u1edbi.\n <\/p>\n
Th\u00e1ch th\u1ee9c:<\/strong><\/h3>\n\n- \n S\u1ef1 c\u1ea1nh tranh gay g\u1eaft:<\/strong><\/strong> S\u1ef1 gia t\u0103ng c\u1ee7a c\u00e1c n\u1ec1n t\u1ea3ng \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn v\u00e0 c\u00e1c lo\u1ea1i h\u00ecnh l\u01b0u tr\u00fa m\u1edbi \u0111\u00e3 t\u1ea1o ra m\u1ed9t th\u1ecb tr\u01b0\u1eddng c\u1ea1nh tranh h\u01a1n bao gi\u1edd h\u1ebft.\n <\/li>\n
- \n S\u1ef1 thay \u0111\u1ed5i nhanh ch\u00f3ng c\u1ee7a c\u00f4ng ngh\u1ec7:<\/strong><\/strong> C\u00e1c doanh nghi\u1ec7p c\u1ea7n li\u00ean t\u1ee5c c\u1eadp nh\u1eadt v\u00e0 \u00e1p d\u1ee5ng c\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi \u0111\u1ec3 duy tr\u00ec t\u00ednh c\u1ea1nh tranh.\n <\/li>\n
- \n Nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng ng\u00e0y c\u00e0ng cao:<\/strong><\/strong> Kh\u00e1ch h\u00e0ng mong \u0111\u1ee3i nhi\u1ec1u h\u01a1n t\u1eeb tr\u1ea3i nghi\u1ec7m l\u01b0u tr\u00fa c\u1ee7a h\u1ecd, t\u1eeb s\u1ef1 ti\u1ec7n nghi \u0111\u1ebfn d\u1ecbch v\u1ee5 c\u00e1 nh\u00e2n h\u00f3a.\n <\/li>\n
- \n V\u1ea5n \u0111\u1ec1 nh\u00e2n s\u1ef1:<\/strong><\/strong> Tuy\u1ec3n d\u1ee5ng v\u00e0 gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean c\u00f3 tr\u00ecnh \u0111\u1ed9 l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c l\u1edbn \u0111\u1ed1i v\u1edbi nhi\u1ec1u doanh nghi\u1ec7p.\n <\/li>\n<\/ul>\n
C\u01a1 h\u1ed9i:<\/strong><\/h3>\n\n- \n T\u0103ng tr\u01b0\u1edfng du l\u1ecbch:<\/strong><\/strong> Ng\u00e0nh du l\u1ecbch \u0111ang ph\u1ee5c h\u1ed3i m\u1ea1nh m\u1ebd sau \u0111\u1ea1i d\u1ecbch, t\u1ea1o ra c\u01a1 h\u1ed9i cho c\u00e1c doanh nghi\u1ec7p l\u01b0u tr\u00fa.\n <\/li>\n
- \n S\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00e1c lo\u1ea1i h\u00ecnh l\u01b0u tr\u00fa m\u1edbi:<\/strong><\/strong> C\u00e1c lo\u1ea1i h\u00ecnh l\u01b0u tr\u00fa \u0111\u1ed9c \u0111\u00e1o v\u00e0 s\u00e1ng t\u1ea1o, nh\u01b0 glamping v\u00e0 nh\u00e0 tr\u00ean c\u00e2y, \u0111ang thu h\u00fat s\u1ef1 quan t\u00e2m c\u1ee7a nhi\u1ec1u du kh\u00e1ch.\n <\/li>\n
- \n \u1ee8ng d\u1ee5ng c\u00f4ng ngh\u1ec7:<\/strong><\/strong> C\u00f4ng ngh\u1ec7 c\u00f3 th\u1ec3 gi\u00fap c\u00e1c doanh nghi\u1ec7p l\u01b0u tr\u00fa c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng, t\u0103ng doanh thu v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.\n <\/li>\n
- \n Xu h\u01b0\u1edbng du l\u1ecbch b\u1ec1n v\u1eefng:<\/strong><\/strong> Ng\u00e0y c\u00e0ng c\u00f3 nhi\u1ec1u du kh\u00e1ch quan t\u00e2m \u0111\u1ebfn c\u00e1c l\u1ef1a ch\u1ecdn l\u01b0u tr\u00fa b\u1ec1n v\u1eefng, t\u1ea1o c\u01a1 h\u1ed9i cho c\u00e1c doanh nghi\u1ec7p \u00e1p d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p th\u00e2n thi\u1ec7n v\u1edbi m\u00f4i tr\u01b0\u1eddng.\n <\/li>\n<\/ul>\n
L\u1eddi khuy\u00ean cho c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n hi\u1ec7n \u0111\u1ea1i<\/strong><\/h2>\n\n \u0110\u1ec3 th\u00e0nh c\u00f4ng trong ng\u00e0nh l\u01b0u tr\u00fa hi\u1ec7n nay, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n c\u1ea7n ph\u1ea3i:\n <\/p>\n
\n- \n Lu\u00f4n h\u1ecdc h\u1ecfi v\u00e0 c\u1eadp nh\u1eadt ki\u1ebfn th\u1ee9c:<\/strong><\/strong> Ng\u00e0nh kh\u00e1ch s\u1ea1n li\u00ean t\u1ee5c thay \u0111\u1ed5i, v\u00ec v\u1eady c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n ph\u1ea3i lu\u00f4n h\u1ecdc h\u1ecfi v\u00e0 c\u1eadp nh\u1eadt ki\u1ebfn th\u1ee9c \u0111\u1ec3 kh\u00f4ng b\u1ecb t\u1ee5t h\u1eadu.\n <\/li>\n
- \n Ch\u00fa tr\u1ecdng \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng:<\/strong><\/strong> Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 thu h\u00fat v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng.\n <\/li>\n
- \n \u1ee8ng d\u1ee5ng c\u00f4ng ngh\u1ec7 m\u1ed9t c\u00e1ch th\u00f4ng minh:<\/strong><\/strong> C\u00f4ng ngh\u1ec7 c\u00f3 th\u1ec3 gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, nh\u01b0ng c\u1ea7n ph\u1ea3i s\u1eed d\u1ee5ng m\u1ed9t c\u00e1ch th\u00f4ng minh v\u00e0 c\u00f3 ch\u1ecdn l\u1ecdc.\n <\/li>\n
- \n X\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean m\u1ea1nh m\u1ebd:<\/strong><\/strong> Nh\u00e2n vi\u00ean l\u00e0 t\u00e0i s\u1ea3n qu\u00fd gi\u00e1 nh\u1ea5t c\u1ee7a b\u1ea5t k\u1ef3 doanh nghi\u1ec7p n\u00e0o, v\u00ec v\u1eady c\u1ea7n ph\u1ea3i \u0111\u1ea7u t\u01b0 v\u00e0o \u0111\u00e0o t\u1ea1o v\u00e0 ph\u00e1t tri\u1ec3n nh\u00e2n vi\u00ean.\n <\/li>\n
- \n S\u1eb5n s\u00e0ng th\u00edch \u1ee9ng v\u1edbi s\u1ef1 thay \u0111\u1ed5i:<\/strong><\/strong> Ng\u00e0nh kh\u00e1ch s\u1ea1n li\u00ean t\u1ee5c thay \u0111\u1ed5i, v\u00ec v\u1eady c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n ph\u1ea3i s\u1eb5n s\u00e0ng th\u00edch \u1ee9ng v\u1edbi s\u1ef1 thay \u0111\u1ed5i \u0111\u1ec3 t\u1ed3n t\u1ea1i v\u00e0 ph\u00e1t tri\u1ec3n.\n <\/li>\n<\/ul>\n
K\u1ebft lu\u1eadn<\/strong><\/h2>\n\n Cu\u1ed1n s\u00e1ch “More Reservations, Happier Guests: The Ultimate Guide for the Modern Hotelier” c\u1ee7a Cloudbeds cung c\u1ea5p nh\u1eefng ki\u1ebfn th\u1ee9c v\u00e0 chi\u1ebfn l\u01b0\u1ee3c v\u00f4 gi\u00e1 cho c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n hi\u1ec7n \u0111\u1ea1i. B\u1eb1ng c\u00e1ch \u00e1p d\u1ee5ng nh\u1eefng ki\u1ebfn th\u1ee9c n\u00e0y, c\u00e1c doanh nghi\u1ec7p l\u01b0u tr\u00fa c\u00f3 th\u1ec3 t\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng, t\u0103ng doanh thu v\u00e0 t\u1ea1o ra tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111\u00e1ng nh\u1edb, t\u1eeb \u0111\u00f3 \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u00e0nh c\u00f4ng trong t\u01b0\u01a1ng lai. H\u00e3y t\u1ea3i xu\u1ed1ng cu\u1ed1n s\u00e1ch ngay h\u00f4m nay v\u00e0 b\u1eaft \u0111\u1ea7u x\u00e2y d\u1ef1ng m\u1ed9t doanh nghi\u1ec7p l\u01b0u tr\u00fa th\u1ecbnh v\u01b0\u1ee3ng!\n <\/p>\n","protected":false},"excerpt":{"rendered":"
H\u01b0\u1edbng d\u1eabn m\u1edbi t\u1eeb Cloudbeds: Chu\u1ea9n b\u1ecb s\u1eb5n s\u00e0ng cho t\u01b0\u01a1ng lai c\u1ee7a m\u1ecdi lo\u1ea1i h\u00ecnh kinh doanh l\u01b0u tr\u00fa Gi\u1edbi thi\u1ec7u \u0110\u1ed9i ng\u0169 chuy\u00ean gia \u0111\u1eb1ng sau n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 kh\u00e1ch s\u1ea1n h\u00e0ng \u0111\u1ea7u Cloudbeds \u0111\u00e3 chia s\u1ebb nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc \u0111\u1ec3 gi\u00fap c\u00e1c ch\u1ee7 s\u1edf h\u1eefu v\u00e0 nh\u00e0 \u0111i\u1ec1u h\u00e0nh […]<\/p>\n","protected":false},"author":1,"featured_media":450538,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[17],"tags":[],"class_list":["post-450531","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/450531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=450531"}],"version-history":[{"count":1,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/450531\/revisions"}],"predecessor-version":[{"id":450555,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/450531\/revisions\/450555"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/450538"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=450531"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=450531"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=450531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n Richard Castle, COO v\u00e0 \u0111\u1ed3ng s\u00e1ng l\u1eadp c\u1ee7a Cloudbeds, cho bi\u1ebft: “C\u00f4ng ngh\u1ec7 m\u1edbi l\u00e0 tin t\u1ed1t cho b\u1ea5t k\u1ef3 ai trong kh\u00f4ng gian kh\u00e1ch s\u1ea1n. Nh\u01b0ng \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 ch\u1ee7 kh\u00e1ch s\u1ea1n n\u00e0o – l\u1ea7n \u0111\u1ea7u ti\u00ean ho\u1eb7c c\u00f3 kinh nghi\u1ec7m – th\u1eadt kh\u00f3 \u0111\u1ec3 lu\u00f4n c\u1eadp nh\u1eadt nh\u1eefng \u0111\u1ed5i m\u1edbi ho\u1eb7c xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng khi c\u00f3 qu\u00e1 nhi\u1ec1u thay \u0111\u1ed5i li\u00ean t\u1ee5c. Cu\u1ed1n s\u00e1ch n\u00e0y d\u1ea1y c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n nh\u1eefng g\u00ec h\u1ecd th\u1ef1c s\u1ef1 c\u1ea7n bi\u1ebft: c\u00e1ch b\u1ed1 tr\u00ed nh\u00e2n vi\u00ean hi\u1ec7u qu\u1ea3 h\u01a1n, c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a nh\u1eefng g\u00ec b\u1ea1n \u0111\u00e3 t\u1eebng l\u00e0m th\u1ee7 c\u00f4ng v\u00e0 c\u00e1ch l\u00e0m cho c\u00f4ng ngh\u1ec7 l\u00e0m nh\u1eefng g\u00ec n\u00f3 l\u00e0m t\u1ed1t nh\u1ea5t: ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 ti\u1ec1n b\u1ea1c cho b\u1ea1n.”\n <\/p>\n
N\u1ed9i dung ch\u00ednh c\u1ee7a cu\u1ed1n s\u00e1ch<\/h2>\n
\n More Reservations, Happier Guests: The Ultimate Guide for the Modern Hotelier<\/i> thu th\u1eadp nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc t\u1eeb \u0111\u1ed9i ng\u0169 \u0111\u1eb1ng sau Cloudbeds, nh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 gi\u00fap c\u00f4ng ty ph\u00e1t tri\u1ec3n th\u00e0nh m\u1ed9t n\u1ec1n t\u1ea3ng t\u1eebng \u0111o\u1ea1t gi\u1ea3i th\u01b0\u1edfng, h\u1ed7 tr\u1ee3 h\u00e0ng ng\u00e0n kh\u00e1ch h\u00e0ng tr\u00ean 157 qu\u1ed1c gia. K\u1ec3 t\u1eeb khi ra m\u1eaft v\u00e0o n\u0103m 2012, Cloudbeds \u0111\u00e3 ph\u00e1t tri\u1ec3n l\u00ean h\u01a1n 700 nh\u00e2n vi\u00ean tr\u00ean 40 qu\u1ed1c gia. C\u00e1c t\u00e1c gi\u1ea3 bao g\u1ed3m nhi\u1ec1u ch\u1ee7 kh\u00e1ch s\u1ea1n hi\u1ec7n t\u1ea1i ho\u1eb7c tr\u01b0\u1edbc \u0111\u00e2y, v\u00e0 c\u00e1c c\u1ef1u chi\u1ebfn binh trong ng\u00e0nh t\u1eeb Expedia, AccorHotels, Marriott Hotels v\u00e0 Oracle, c\u00f9ng nh\u1eefng ng\u01b0\u1eddi kh\u00e1c.\n <\/p>\n
\n \u1ea4n b\u1ea3n m\u1edbi n\u00e0y l\u00e0 m\u1ed9t ph\u1ea7n trong s\u00e1ng ki\u1ebfn c\u1ee7a c\u00f4ng ty nh\u1eb1m l\u00e0m cho c\u00e1c ngu\u1ed3n l\u1ef1c v\u00e0 gi\u00e1o d\u1ee5c d\u1ec5 ti\u1ebfp c\u1eadn h\u01a1n v\u1edbi c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n, bao g\u1ed3m Cloudbeds University<\/a>, m\u1ed9t c\u1ed5ng th\u00f4ng tin h\u1ecdc t\u1eadp tr\u1ef1c tuy\u1ebfn v\u1edbi h\u00e0ng tr\u0103m kh\u00f3a h\u1ecdc theo y\u00eau c\u1ea7u, video \u0111\u00e0o t\u1ea1o, h\u01b0\u1edbng d\u1eabn th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t trong ng\u00e0nh v\u00e0 quy tr\u00ecnh v\u1eadn h\u00e0nh ti\u00eau chu\u1ea9n \u0111\u1ec3 qu\u1ea3n l\u00fd m\u1ed9t doanh nghi\u1ec7p kh\u00e1ch s\u1ea1n th\u00e0nh c\u00f4ng.\n <\/p>\n \u0110\u1ec3 truy c\u1eadp b\u1ea3n sao mi\u1ec5n ph\u00ed c\u1ee7a cu\u1ed1n s\u00e1ch, h\u00e3y truy c\u1eadp cloudbeds.com\/modern-hotelier-book<\/a><\/p>\n \n D\u1ef1a tr\u00ean nh\u1eefng th\u00f4ng tin \u0111\u01b0\u1ee3c chia s\u1ebb trong cu\u1ed1n s\u00e1ch, ch\u00fang ta c\u00f3 th\u1ec3 r\u00fat ra nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c quan tr\u1ecdng \u0111\u1ec3 gi\u00fap c\u00e1c doanh nghi\u1ec7p l\u01b0u tr\u00fa ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd trong t\u01b0\u01a1ng lai:\n <\/p>\n \n \u0110\u01b0\u1ee3c th\u00e0nh l\u1eadp v\u00e0o n\u0103m 2012, Cloudbeds l\u00e0 \u0111\u1ed1i t\u00e1c c\u00f4ng ngh\u1ec7 ph\u00e1t tri\u1ec3n nhanh nh\u1ea5t trong ng\u00e0nh kh\u00e1ch s\u1ea1n, ph\u1ee5c v\u1ee5 c\u01a1 s\u1edf kh\u00e1ch h\u00e0ng to\u00e0n c\u1ea7u g\u1ed3m h\u00e0ng ng\u00e0n c\u01a1 s\u1edf \u0111\u1ed9c l\u1eadp tr\u00ean 157 qu\u1ed1c gia. N\u1ec1n t\u1ea3ng kh\u00e1ch s\u1ea1n Cloudbeds t\u1eebng \u0111o\u1ea1t gi\u1ea3i th\u01b0\u1edfng c\u1ee7a n\u00f3 k\u1ebft h\u1ee3p li\u1ec1n m\u1ea1ch c\u00e1c c\u00f4ng c\u1ee5 v\u1eadn h\u00e0nh, doanh thu, ph\u00e2n ph\u1ed1i v\u00e0 ti\u1ebfp th\u1ecb t\u0103ng tr\u01b0\u1edfng v\u1edbi th\u1ecb tr\u01b0\u1eddng t\u00edch h\u1ee3p c\u1ee7a b\u00ean th\u1ee9 ba \u0111\u1ec3 gi\u00fap c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n v\u00e0 ch\u1ee7 nh\u00e0 t\u0103ng doanh thu, h\u1ee3p l\u00fd h\u00f3a ho\u1ea1t \u0111\u1ed9ng v\u00e0 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m kh\u00e1ch \u0111\u00e1ng nh\u1edb. Cloudbeds \u0111\u01b0\u1ee3c Hotel Tech Report vinh danh l\u00e0 PMS s\u1ed1 1 v\u00e0 H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n s\u1ed1 1 v\u00e0o n\u0103m 2022, PMS t\u1ed1t nh\u1ea5t v\u00e0 Tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh t\u1ed1t nh\u1ea5t c\u1ee7a Gi\u1ea3i th\u01b0\u1edfng C\u00f4ng ngh\u1ec7 Du l\u1ecbch Th\u1ebf gi\u1edbi n\u0103m 2021 v\u00e0 \u0111\u00e3 \u0111\u01b0\u1ee3c Deloitte’s Technology Fast 500 c\u00f4ng nh\u1eadn v\u00e0o n\u0103m 2021. \u0110\u1ec3 bi\u1ebft th\u00eam th\u00f4ng tin, h\u00e3y truy c\u1eadp www.cloudbeds.com<\/a>.\n <\/p>\n \n Ng\u00e0nh l\u01b0u tr\u00fa hi\u1ec7n nay \u0111ang \u0111\u1ed1i m\u1eb7t v\u1edbi nhi\u1ec1u th\u00e1ch th\u1ee9c, t\u1eeb s\u1ef1 c\u1ea1nh tranh gay g\u1eaft \u0111\u1ebfn s\u1ef1 thay \u0111\u1ed5i nhanh ch\u00f3ng c\u1ee7a c\u00f4ng ngh\u1ec7 v\u00e0 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. Tuy nhi\u00ean, nh\u1eefng th\u00e1ch th\u1ee9c n\u00e0y c\u0169ng mang \u0111\u1ebfn nh\u1eefng c\u01a1 h\u1ed9i l\u1edbn cho c\u00e1c doanh nghi\u1ec7p bi\u1ebft c\u00e1ch th\u00edch \u1ee9ng v\u00e0 \u0111\u1ed5i m\u1edbi.\n <\/p>\n \n \u0110\u1ec3 th\u00e0nh c\u00f4ng trong ng\u00e0nh l\u01b0u tr\u00fa hi\u1ec7n nay, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n c\u1ea7n ph\u1ea3i:\n <\/p>\n \n Cu\u1ed1n s\u00e1ch “More Reservations, Happier Guests: The Ultimate Guide for the Modern Hotelier” c\u1ee7a Cloudbeds cung c\u1ea5p nh\u1eefng ki\u1ebfn th\u1ee9c v\u00e0 chi\u1ebfn l\u01b0\u1ee3c v\u00f4 gi\u00e1 cho c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n hi\u1ec7n \u0111\u1ea1i. B\u1eb1ng c\u00e1ch \u00e1p d\u1ee5ng nh\u1eefng ki\u1ebfn th\u1ee9c n\u00e0y, c\u00e1c doanh nghi\u1ec7p l\u01b0u tr\u00fa c\u00f3 th\u1ec3 t\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng, t\u0103ng doanh thu v\u00e0 t\u1ea1o ra tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111\u00e1ng nh\u1edb, t\u1eeb \u0111\u00f3 \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u00e0nh c\u00f4ng trong t\u01b0\u01a1ng lai. H\u00e3y t\u1ea3i xu\u1ed1ng cu\u1ed1n s\u00e1ch ngay h\u00f4m nay v\u00e0 b\u1eaft \u0111\u1ea7u x\u00e2y d\u1ef1ng m\u1ed9t doanh nghi\u1ec7p l\u01b0u tr\u00fa th\u1ecbnh v\u01b0\u1ee3ng!\n <\/p>\n","protected":false},"excerpt":{"rendered":" H\u01b0\u1edbng d\u1eabn m\u1edbi t\u1eeb Cloudbeds: Chu\u1ea9n b\u1ecb s\u1eb5n s\u00e0ng cho t\u01b0\u01a1ng lai c\u1ee7a m\u1ecdi lo\u1ea1i h\u00ecnh kinh doanh l\u01b0u tr\u00fa Gi\u1edbi thi\u1ec7u \u0110\u1ed9i ng\u0169 chuy\u00ean gia \u0111\u1eb1ng sau n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 kh\u00e1ch s\u1ea1n h\u00e0ng \u0111\u1ea7u Cloudbeds \u0111\u00e3 chia s\u1ebb nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc \u0111\u1ec3 gi\u00fap c\u00e1c ch\u1ee7 s\u1edf h\u1eefu v\u00e0 nh\u00e0 \u0111i\u1ec1u h\u00e0nh […]<\/p>\n","protected":false},"author":1,"featured_media":450538,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[17],"tags":[],"class_list":["post-450531","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/450531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=450531"}],"version-history":[{"count":1,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/450531\/revisions"}],"predecessor-version":[{"id":450555,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/450531\/revisions\/450555"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/450538"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=450531"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=450531"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=450531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Chi\u1ebfn l\u01b0\u1ee3c then ch\u1ed1t \u0111\u1ec3 ph\u00e1t tri\u1ec3n kinh doanh l\u01b0u tr\u00fa<\/strong><\/h2>\n
\n
Chi ti\u1ebft v\u1ec1 Cloudbeds<\/strong><\/h3>\n
Ph\u00e2n t\u00edch s\u00e2u h\u01a1n v\u1ec1 nh\u1eefng th\u00e1ch th\u1ee9c v\u00e0 c\u01a1 h\u1ed9i trong ng\u00e0nh l\u01b0u tr\u00fa<\/strong><\/h2>\n
Th\u00e1ch th\u1ee9c:<\/strong><\/h3>\n
\n
C\u01a1 h\u1ed9i:<\/strong><\/h3>\n
\n
L\u1eddi khuy\u00ean cho c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n hi\u1ec7n \u0111\u1ea1i<\/strong><\/h2>\n
\n
K\u1ebft lu\u1eadn<\/strong><\/h2>\n