{"id":450211,"date":"2025-03-15T09:56:51","date_gmt":"2025-03-15T09:56:51","guid":{"rendered":"https:\/\/otavietnam.com\/?p=450211"},"modified":"2025-03-15T09:56:51","modified_gmt":"2025-03-15T09:56:51","slug":"so-sanh-resnexus-va-siteminder-giai-phap-quan-ly-khach-san-toi-uu","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/so-sanh-resnexus-va-siteminder-giai-phap-quan-ly-khach-san-toi-uu\/","title":{"rendered":"So s\u00e1nh ResNexus v\u00e0 SiteMinder: Gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n t\u1ed1i \u01b0u"},"content":{"rendered":"

So S\u00e1nh C\u00e1c Gi\u1ea3i Ph\u00e1p Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n: L\u1ef1a Ch\u1ecdn Thay Th\u1ebf ResNexus T\u1ed1i \u01afu Nh\u1ea5t [C\u1eadp Nh\u1eadt]<\/h1>\n

Gi\u1edbi thi\u1ec7u v\u1ec1 ResNexus v\u00e0 SiteMinder<\/h2>\n

Trong th\u1ecb tr\u01b0\u1eddng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n (PMS) ng\u00e0y c\u00e0ng c\u1ea1nh tranh, vi\u1ec7c l\u1ef1a ch\u1ecdn m\u1ed9t gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p c\u00f3 th\u1ec3 t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t l\u1edbn. B\u00e0i vi\u1ebft n\u00e0y s\u1ebd \u0111i s\u00e2u v\u00e0o so s\u00e1nh gi\u1eefa ResNexus<\/span> v\u00e0 SiteMinder<\/span>, hai c\u00e1i t\u00ean n\u1ed5i b\u1eadt trong ng\u00e0nh, \u0111\u1ec3 gi\u00fap b\u1ea1n \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t nh\u1ea5t cho doanh nghi\u1ec7p c\u1ee7a m\u00ecnh.<\/p>\n

ResNexus<\/u> l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n d\u1ef1a tr\u00ean n\u1ec1n t\u1ea3ng \u0111\u00e1m m\u00e2y, ph\u00f9 h\u1ee3p v\u1edbi nhi\u1ec1u lo\u1ea1i h\u00ecnh l\u01b0u tr\u00fa kh\u00e1c nhau. SiteMinder<\/u>, ng\u01b0\u1ee3c l\u1ea1i, l\u00e0 m\u1ed9t gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span> to\u00e0n di\u1ec7n, \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1eb7c bi\u1ec7t cho c\u00e1c kh\u00e1ch s\u1ea1n v\u1eeba v\u00e0 l\u1edbn.<\/p>\n

\u0110i\u1ec3m kh\u00e1c bi\u1ec7t l\u1edbn nh\u1ea5t<\/strong> gi\u1eefa hai n\u1ec1n t\u1ea3ng n\u00e0y n\u1eb1m \u1edf quy m\u00f4 v\u00e0 kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p. SiteMinder t\u1ef1 h\u00e0o c\u00f3 m\u1ea1ng l\u01b0\u1edbi \u0111\u1ed1i t\u00e1c PMS l\u1edbn nh\u1ea5t trong ng\u00e0nh, v\u1edbi h\u01a1n 1000 t\u00edch h\u1ee3p c\u00f4ng ngh\u1ec7 h\u00e0ng \u0111\u1ea7u. M\u1ea1ng l\u01b0\u1edbi r\u1ed9ng l\u1edbn n\u00e0y bao g\u1ed3m c\u00e1c \u00f4ng l\u1edbn nh\u01b0 Booking.com, Expedia, Airbnb v\u00e0 TripAdvisor, kh\u1eb3ng \u0111\u1ecbnh v\u1ecb th\u1ebf d\u1eabn \u0111\u1ea7u c\u1ee7a SiteMinder tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/p>\n

ResNexus, m\u1eb7c d\u00f9 cung c\u1ea5p m\u1ed9t n\u1ec1n t\u1ea3ng k\u1ebft n\u1ed1i v\u1edbi kho\u1ea3ng 13 \u0111\u1ed1i t\u00e1c h\u00e0ng \u0111\u1ea7u, l\u1ea1i c\u00f3 nh\u1eefng h\u1ea1n ch\u1ebf nh\u1ea5t \u0111\u1ecbnh v\u1ec1 kh\u1ea3 n\u0103ng k\u1ebft n\u1ed1i v\u00e0 t\u00edch h\u1ee3p hi\u1ec7n \u0111\u1ea1i. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng c\u1ea7n c\u00e2n nh\u1eafc, \u0111\u1eb7c bi\u1ec7t n\u1ebfu b\u1ea1n \u0111ang t\u00ecm ki\u1ebfm m\u1ed9t gi\u1ea3i ph\u00e1p linh ho\u1ea1t v\u00e0 c\u00f3 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng.<\/p>\n

\"So<\/p>\n

\u0110\u00e1nh Gi\u00e1 Chi Ti\u1ebft: ResNexus so v\u1edbi SiteMinder<\/h2>\n

\u0110\u1ec3 gi\u00fap b\u1ea1n hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 nh\u1eefng \u0111i\u1ec3m kh\u00e1c bi\u1ec7t gi\u1eefa ResNexus v\u00e0 SiteMinder, ch\u00fang ta s\u1ebd \u0111i s\u00e2u v\u00e0o c\u00e1c kh\u00eda c\u1ea1nh quan tr\u1ecdng sau:<\/p>\n

T\u00ednh th\u00e2n thi\u1ec7n v\u1edbi thi\u1ebft b\u1ecb di \u0111\u1ed9ng<\/h3>\n

C\u1ea3 ResNexus v\u00e0 SiteMinder \u0111\u1ec1u cung c\u1ea5p \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng ri\u00eang. Tuy nhi\u00ean, \u0111\u00e1nh gi\u00e1 c\u1ee7a ng\u01b0\u1eddi d\u00f9ng v\u1ec1 hai \u1ee9ng d\u1ee5ng n\u00e0y l\u1ea1i c\u00f3 s\u1ef1 kh\u00e1c bi\u1ec7t \u0111\u00e1ng k\u1ec3. \u1ee8ng d\u1ee5ng ResNexus ch\u1ec9 nh\u1eadn \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 trung b\u00ecnh 2.8 sao, v\u1edbi nhi\u1ec1u ph\u1ea3n h\u1ed3i ti\u00eau c\u1ef1c v\u1ec1 l\u1ed7i \u0111\u0103ng nh\u1eadp v\u00e0 kh\u1ea3 n\u0103ng truy c\u1eadp h\u1ea1n ch\u1ebf.<\/p>\n

Ng\u01b0\u1ee3c l\u1ea1i, \u1ee9ng d\u1ee5ng SiteMinder nh\u1eadn \u0111\u01b0\u1ee3c nhi\u1ec1u \u0111\u00e1nh gi\u00e1 t\u00edch c\u1ef1c h\u01a1n, v\u1edbi ng\u01b0\u1eddi d\u00f9ng ca ng\u1ee3i kh\u1ea3 n\u0103ng truy c\u1eadp v\u00e0 qu\u1ea3n l\u00fd m\u1ecdi th\u1ee9 tr\u1ef1c ti\u1ebfp t\u1eeb thi\u1ebft b\u1ecb di \u0111\u1ed9ng. Trong th\u1eddi \u0111\u1ea1i m\u00e0 t\u00ednh di \u0111\u1ed9ng l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t, \u0111\u00e2y l\u00e0 m\u1ed9t \u0111i\u1ec3m c\u1ed9ng l\u1edbn cho SiteMinder.<\/p>\n

Uy t\u00edn trong ng\u00e0nh<\/h3>\n

SiteMinder \u0111\u00e3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c m\u1ed9t danh ti\u1ebfng v\u1eefng ch\u1eafc trong ng\u00e0nh, \u0111\u1eb7c bi\u1ec7t v\u1ec1 \u0111\u1ed9 tin c\u1eady v\u00e0 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng. V\u1edbi h\u01a1n 44.500 kh\u00e1ch s\u1ea1n tr\u00ean to\u00e0n th\u1ebf gi\u1edbi s\u1eed d\u1ee5ng SiteMinder, bao g\u1ed3m c\u1ea3 c\u00e1c th\u01b0\u01a1ng hi\u1ec7u l\u1edbn nh\u01b0 Marriott v\u00e0 Accor, n\u1ec1n t\u1ea3ng n\u00e0y \u0111\u00e3 ch\u1ee9ng minh \u0111\u01b0\u1ee3c kh\u1ea3 n\u0103ng \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a c\u00e1c doanh nghi\u1ec7p l\u1edbn.<\/p>\n

ResNexus, m\u1eb7c d\u00f9 \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng trong m\u1ed9t s\u1ed1 th\u1ecb tr\u01b0\u1eddng ng\u00e1ch, l\u1ea1i thi\u1ebfu s\u1ef1 hi\u1ec7n di\u1ec7n to\u00e0n c\u1ea7u v\u00e0 quy m\u00f4 nh\u01b0 SiteMinder. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 c\u1ea7n c\u00e2n nh\u1eafc n\u1ebfu b\u1ea1n \u0111ang t\u00ecm ki\u1ebfm m\u1ed9t gi\u1ea3i ph\u00e1p \u0111\u00e3 \u0111\u01b0\u1ee3c ch\u1ee9ng minh tr\u00ean quy m\u00f4 l\u1edbn.<\/p>\n

H\u1ed7 tr\u1ee3 ng\u00f4n ng\u1eef v\u00e0 ti\u1ec1n t\u1ec7<\/h3>\n

SiteMinder h\u1ed7 tr\u1ee3 m\u1ed9t lo\u1ea1t c\u00e1c ng\u00f4n ng\u1eef v\u00e0 ti\u1ec1n t\u1ec7 r\u1ed9ng h\u01a1n so v\u1edbi ResNexus, \u0111i\u1ec1u n\u00e0y l\u00e0m cho n\u00f3 tr\u1edf n\u00ean l\u00fd t\u01b0\u1edfng cho c\u00e1c kh\u00e1ch s\u1ea1n thu h\u00fat kh\u00e1ch du l\u1ecbch qu\u1ed1c t\u1ebf. Kh\u1ea3 n\u0103ng \u0111a ng\u00f4n ng\u1eef to\u00e0n di\u1ec7n c\u1ee7a SiteMinder mang l\u1ea1i l\u1ee3i th\u1ebf r\u00f5 r\u1ec7t cho c\u00e1c kh\u00e1ch s\u1ea1n mu\u1ed1n m\u1edf r\u1ed9ng sang c\u00e1c th\u1ecb tr\u01b0\u1eddng \u0111a d\u1ea1ng.<\/p>\n

ResNexus ch\u1ee7 y\u1ebfu t\u1eadp trung v\u00e0o c\u00e1c kh\u00e1ch s\u1ea1n trong khu v\u1ef1c c\u1ee7a h\u1ecd, \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t h\u1ea1n ch\u1ebf n\u1ebfu b\u1ea1n c\u00f3 k\u1ebf ho\u1ea1ch m\u1edf r\u1ed9ng ra qu\u1ed1c t\u1ebf.<\/p>\n

Gi\u1ea3i th\u01b0\u1edfng v\u00e0 c\u00f4ng nh\u1eadn<\/h3>\n

SiteMinder \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c nhi\u1ec1u gi\u1ea3i th\u01b0\u1edfng cho s\u1ef1 \u0111\u1ed5i m\u1edbi c\u00f4ng ngh\u1ec7 trong l\u0129nh v\u1ef1c kh\u00e1ch s\u1ea1n, bao g\u1ed3m c\u1ea3 s\u1ef1 c\u00f4ng nh\u1eadn h\u00e0ng \u0111\u1ea7u l\u00e2u nh\u1ea5t cho tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh (channel manager) c\u1ee7a m\u00ecnh. ResNexus, m\u1eb7c d\u00f9 \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng, l\u1ea1i kh\u00f4ng gi\u00e0nh \u0111\u01b0\u1ee3c nhi\u1ec1u gi\u1ea3i th\u01b0\u1edfng nh\u01b0 v\u1eady.<\/p>\n

Vi\u1ec7c \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn trong ng\u00e0nh l\u00e0m t\u0103ng th\u00eam s\u1ef1 t\u00edn nhi\u1ec7m v\u00e0 tin t\u01b0\u1edfng cho c\u00e1c kh\u00e1ch s\u1ea1n l\u1edbn h\u01a1n \u0111ang t\u00ecm ki\u1ebfm c\u00e1c gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 \u0111\u00e3 \u0111\u01b0\u1ee3c ch\u1ee9ng minh.<\/p>\n

Kh\u1ea3 n\u0103ng ph\u00e1t tri\u1ec3n d\u00e0i h\u1ea1n<\/h3>\n

Kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng c\u1ee7a SiteMinder c\u00f9ng v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a kh\u00e1ch s\u1ea1n, k\u1ebft h\u1ee3p v\u1edbi ph\u1ea1m vi to\u00e0n c\u1ea7u v\u00e0 t\u00edch h\u1ee3p r\u1ed9ng r\u00e3i, l\u00e0m cho n\u00f3 tr\u1edf th\u00e0nh l\u1ef1a ch\u1ecdn t\u1ed1t nh\u1ea5t cho s\u1ef1 th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng. ResNexus c\u00f3 th\u1ec3 ph\u00f9 h\u1ee3p cho c\u00e1c kh\u00e1ch s\u1ea1n nh\u1ecf h\u01a1n ho\u1eb7c c\u00e1c khu c\u1eafm tr\u1ea1i, nh\u01b0ng c\u00f3 th\u1ec3 kh\u00f4ng cung c\u1ea5p c\u00f9ng m\u1ee9c \u0111\u1ed9 linh ho\u1ea1t ho\u1eb7c c\u00f4ng c\u1ee5 \u0111\u1ec3 h\u1ed7 tr\u1ee3 m\u1edf r\u1ed9ng quy m\u00f4 l\u1edbn h\u01a1n.<\/p>\n

S\u1ef1 Kh\u00e1c Bi\u1ec7t Gi\u1eefa ResNexus v\u00e0 SiteMinder<\/h2>\n

Khi n\u00f3i \u0111\u1ebfn vi\u1ec7c l\u1ef1a ch\u1ecdn ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n, s\u1ef1 kh\u00e1c bi\u1ec7t n\u1eb1m \u1edf chi ti\u1ebft. C\u1ea3 ResNexus v\u00e0 SiteMinder \u0111\u1ec1u cung c\u1ea5p m\u1ed9t lo\u1ea1t c\u00e1c t\u00ednh n\u0103ng \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 h\u1ee3p l\u00fd h\u00f3a ho\u1ea1t \u0111\u1ed9ng v\u00e0 t\u0103ng doanh thu. Tuy nhi\u00ean, \u0111i\u1ec1u l\u00e0m n\u00ean s\u1ef1 kh\u00e1c bi\u1ec7t c\u1ee7a SiteMinder l\u00e0 m\u1ea1ng l\u01b0\u1edbi r\u1ed9ng l\u1edbn, c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng hi\u1ec7n \u0111\u1ea1i v\u00e0 cam k\u1ebft minh b\u1ea1ch.<\/p>\n

T\u00edch h\u1ee3p PMS<\/h3>\n

ResNexus l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n t\u1ea5t c\u1ea3 trong m\u1ed9t, d\u1ef1a tr\u00ean n\u1ec1n t\u1ea3ng \u0111\u00e1m m\u00e2y, t\u00ednh \u0111\u1ebfn th\u1eddi \u0111i\u1ec3m vi\u1ebft b\u00e0i n\u00e0y, ch\u1ec9 k\u1ebft n\u1ed1i v\u1edbi 13 \u0111\u1ed1i t\u00e1c trong ng\u00e0nh kh\u00e1ch s\u1ea1n.<\/p>\n

SiteMinder c\u00f3 s\u1ed1 l\u01b0\u1ee3ng \u0111\u1ed1i t\u00e1c PMS l\u1edbn nh\u1ea5t trong ng\u00e0nh, h\u01a1n 1000 \u0111\u1ed1i t\u00e1c c\u00f4ng ngh\u1ec7 h\u00e0ng \u0111\u1ea7u, s\u1ed1 l\u01b0\u1ee3ng t\u00edch h\u1ee3p PMS hai chi\u1ec1u nhanh ch\u00f3ng v\u00e0 \u0111\u00e1ng tin c\u1eady l\u1edbn nh\u1ea5t trong ng\u00e0nh. C\u00e1c \u0111\u1ed1i t\u00e1c trong ng\u00e0nh nh\u01b0 Booking.com, Expedia, Airbnb, TripAdvisor v\u00e0 nhi\u1ec1u h\u01a1n n\u1eefa.<\/p>\n

H\u1ed7 tr\u1ee3<\/h3>\n

ResNexus thu\u1ed9c s\u1edf h\u1eefu t\u01b0 nh\u00e2n v\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 h\u1ed7 tr\u1ee3 n\u00e0o t\u1eeb c\u00e1c nh\u00e0 \u0111\u1ea7u t\u01b0 m\u1ea1o hi\u1ec3m. Theo \u0111\u00e1nh gi\u00e1 c\u1ee7a ResNexus, h\u1ecd c\u00f3 h\u1ed7 tr\u1ee3 h\u1ea1n ch\u1ebf v\u00e0o cu\u1ed1i tu\u1ea7n v\u00e0 kh\u00f4ng c\u00f3 nhi\u1ec1u nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3. H\u1ecd qu\u1ea3ng c\u00e1o h\u1ed7 tr\u1ee3 24\/7 nh\u01b0ng c\u00e1c \u0111\u00e1nh gi\u00e1 l\u1ea1i cho th\u1ea5y \u0111i\u1ec1u ng\u01b0\u1ee3c l\u1ea1i.<\/p>\n

SiteMinder c\u00f3 s\u1ef1 hi\u1ec7n di\u1ec7n to\u00e0n c\u1ea7u v\u00e0 c\u0169ng c\u00f3 c\u00e1c nh\u00f3m \u0111\u1ecba ph\u01b0\u01a1ng t\u1ed1t h\u01a1n cho vi\u1ec7c h\u1ed7 tr\u1ee3 v\u00e0 t\u00ecm ki\u1ebfm kh\u00e1ch du l\u1ecbch qu\u1ed1c t\u1ebf. H\u1ecd t\u1ef1 h\u00e0o c\u00f3 m\u1ed9t \u0111\u1ed9i ng\u0169 chuy\u00ean gia to\u00e0n c\u1ea7u v\u1edbi h\u1ed7 tr\u1ee3 24\/7.<\/p>\n

\u0110\u0103ng nh\u1eadp<\/h3>\n

Qu\u00e1 tr\u00ecnh thi\u1ebft l\u1eadp ResNexus ph\u1ee9c t\u1ea1p v\u00e0 kh\u00f4ng c\u00f3 t\u00e0i li\u1ec7u n\u00e0o c\u00f3 s\u1eb5n tr\u1ef1c tuy\u1ebfn ho\u1eb7c tr\u00ean n\u1ec1n t\u1ea3ng \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3. Kh\u00f4ng c\u00f3 qu\u00e1 tr\u00ecnh \u0111\u00e0o t\u1ea1o ho\u1eb7c gi\u1edbi thi\u1ec7u, ph\u1ea3i m\u1ea5t m\u1ed9t th\u1eddi gian d\u00e0i v\u00e0 \u0111\u1ea7u t\u01b0 l\u1edbn \u0111\u1ec3 t\u00ecm hi\u1ec3u c\u00e1ch thi\u1ebft l\u1eadp v\u00e0 \u0111i\u1ec1u h\u01b0\u1edbng ResNexus. C\u1ed5ng h\u1ed7 tr\u1ee3 c\u1ee7a h\u1ecd c\u0169ng kh\u00f4ng c\u00f3 b\u1ea5t k\u1ef3 t\u00e0i li\u1ec7u n\u00e0o.<\/p>\n

SiteMinder l\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng \u0111\u01a1n gi\u1ea3n v\u00e0 d\u1ec5 s\u1eed d\u1ee5ng, t\u1ea5t c\u1ea3 \u1edf m\u1ed9t n\u01a1i. V\u1edbi m\u1ed9t trung t\u00e2m tr\u1ee3 gi\u00fap chuy\u00ean d\u1ee5ng ho\u1eb7c t\u00e0i nguy\u00ean tr\u1ee3 gi\u00fap v\u1edbi t\u00e0i li\u1ec7u tr\u1ef1c tuy\u1ebfn \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 th\u00eam, SiteMinder c\u00f3 th\u1ec3 cung c\u1ea5p c\u00e1c gi\u1ea3i ph\u00e1p v\u00e0 c\u00e2u tr\u1ea3 l\u1eddi ngay trong t\u1ea7m tay c\u1ee7a h\u1ecd.<\/p>\n

Tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh<\/h3>\n

M\u1eb7c d\u00f9 h\u1ecd c\u00f3 nhi\u1ec1u t\u00ednh n\u0103ng h\u01a1n \u0111\u1ec3 cung c\u1ea5p cho c\u00e1c ch\u1ed7 \u1edf ph\u1ee9c t\u1ea1p nh\u01b0 khu c\u1eafm tr\u1ea1i v\u00e0 b\u1ebfn du thuy\u1ec1n, ResNexus l\u00e0 m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u c\u0169 v\u1edbi kh\u1ea3 n\u0103ng k\u1ebft n\u1ed1i h\u1ea1n ch\u1ebf ch\u1ec9 kho\u1ea3ng 5 k\u00eanh \u0111\u1ea1i l\u00fd du l\u1ecbch tr\u1ef1c tuy\u1ebfn (OTA). SiteMinder c\u00f3 h\u01a1n 450 k\u00eanh ph\u00e2n ph\u1ed1i, bao g\u1ed3m c\u1ea3 c\u00e1c h\u1ec7 th\u1ed1ng ph\u00e2n ph\u1ed1i to\u00e0n c\u1ea7u (GDS) l\u1edbn nh\u1ea5t tr\u00ean th\u1ebf gi\u1edbi.<\/p>\n

Gi\u00e1 c\u1ea3<\/h3>\n

M\u1ea1ng l\u01b0\u1edbi h\u1ea1n ch\u1ebf do c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng c\u0169 k\u1ef9 c\u1ee7a n\u00f3. ResNexus cung c\u1ea5p c\u00e1c k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp v\u1edbi nhi\u1ec1u t\u00edch h\u1ee3p k\u00eanh ti\u1ebfp th\u1ecb c\u1ee7a ch\u00fang t\u00f4i v\u1edbi m\u1ee9c ph\u00ed hoa h\u1ed3ng nh\u1ecf 1% cho m\u1ed7i \u0111\u1eb7t ph\u00f2ng.<\/p>\n

SiteMinder th\u00fac \u0111\u1ea9y nhi\u1ec1u \u0111\u1eb7t ph\u00f2ng kh\u00f4ng hoa h\u1ed3ng h\u01a1n th\u00f4ng qua c\u00e1c k\u00eanh tr\u1ef1c ti\u1ebfp v\u00e0 b\u1ea1n ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c v\u1edbi m\u1ed9t n\u01a1i duy nh\u1ea5t \u0111\u1ec3 qu\u1ea3n l\u00fd ph\u00e2n ph\u1ed1i, \u0111\u1eb7t ph\u00f2ng v\u00e0 thanh to\u00e1n c\u1ee7a b\u1ea1n.<\/p>\n

L\u1ef1a Ch\u1ecdn Thay Th\u1ebf ResNexus: So S\u00e1nh V\u1edbi SiteMinder<\/h2>\n

Trong b\u1ed1i c\u1ea3nh c\u00f4ng ngh\u1ec7 kh\u00e1ch s\u1ea1n kh\u00f4ng ng\u1eebng ph\u00e1t tri\u1ec3n, vi\u1ec7c l\u1ef1a ch\u1ecdn m\u1ed9t gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd ph\u00f9 h\u1ee3p l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng. B\u00e0i vi\u1ebft n\u00e0y s\u1ebd \u0111i s\u00e2u v\u00e0o so s\u00e1nh gi\u1eefa ResNexus<\/span> v\u00e0 SiteMinder<\/span>, hai c\u00e1i t\u00ean n\u1ed5i b\u1eadt trong ng\u00e0nh, \u0111\u1ec3 gi\u00fap b\u1ea1n \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t nh\u1ea5t cho doanh nghi\u1ec7p c\u1ee7a m\u00ecnh.<\/p>\n

Kh\u1ea3 n\u0103ng k\u1ebft n\u1ed1i PMS<\/h3>\n

Kh\u1ea3 n\u0103ng k\u1ebft n\u1ed1i PMS l\u00e0 x\u01b0\u01a1ng s\u1ed1ng c\u1ee7a b\u1ea5t k\u1ef3 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n n\u00e0o. Trong khi ResNexus cung c\u1ea5p k\u1ebft n\u1ed1i v\u1eefng ch\u1eafc v\u1edbi 13 \u0111\u1ed1i t\u00e1c trong ng\u00e0nh, SiteMinder ti\u1ebfn th\u00eam m\u1ed9t b\u01b0\u1edbc n\u1eefa. V\u1edbi s\u1ed1 l\u01b0\u1ee3ng t\u00edch h\u1ee3p PMS l\u1edbn nh\u1ea5t trong ng\u00e0nh, SiteMinder \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n kh\u00f4ng ch\u1ec9 \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i m\u00e0 c\u00f2n c\u00f3 s\u1ef1 linh ho\u1ea1t \u0111\u1ec3 ch\u1ecdn c\u00e1c \u0111\u1ed1i t\u00e1c t\u1ed1t nh\u1ea5t cho nhu c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a b\u1ea1n.<\/p>\n

Chuy\u00ean gia chuy\u1ec3n \u0111\u1ed5i tr\u1ef1c ti\u1ebfp<\/h3>\n

Chuy\u1ec3n \u0111\u1ed5i tr\u1ef1c ti\u1ebfp l\u00e0 m\u1ed9t ch\u1ec9 s\u1ed1 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 ch\u1ee7 kh\u00e1ch s\u1ea1n n\u00e0o t\u1eadp trung v\u00e0o vi\u1ec7c t\u0103ng doanh thu. ResNexus t\u00ednh ph\u00ed hoa h\u1ed3ng 1% cho c\u00e1c \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp, \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 t\u0103ng l\u00ean theo th\u1eddi gian. C\u00f4ng c\u1ee5 \u0111\u1eb7t ph\u00f2ng t\u00edch h\u1ee3p c\u1ee7a SiteMinder, tuy nhi\u00ean, t\u1eadp trung v\u00e0o vi\u1ec7c th\u00fac \u0111\u1ea9y \u0111\u1eb7t ph\u00f2ng kh\u00f4ng hoa h\u1ed3ng, cho ph\u00e9p b\u1ea1n gi\u1eef l\u1ea1i nhi\u1ec1u doanh thu kh\u00f3 ki\u1ebfm \u0111\u01b0\u1ee3c h\u01a1n.<\/p>\n

Thanh to\u00e1n t\u1ef1 \u0111\u1ed9ng<\/h3>\n

Qu\u00e1 tr\u00ecnh thanh to\u00e1n ph\u1ea3i \u0111\u01a1n gi\u1ea3n nh\u1ea5t c\u00f3 th\u1ec3, c\u1ea3 cho ch\u1ee7 kh\u00e1ch s\u1ea1n v\u00e0 kh\u00e1ch. C\u00e1ch \u0111\u1eb7t ph\u00f2ng ResNexus ho\u1ea1t \u0111\u1ed9ng d\u1eabn \u0111\u1ebfn c\u1ea5u tr\u00fac gi\u00e1 ph\u1ee9c t\u1ea1p h\u01a1n cho ch\u1ee7 kh\u00e1ch s\u1ea1n, \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn chi ph\u00ed kh\u00f4ng mong mu\u1ed1n. SiteMinder cung c\u1ea5p m\u1ed9t m\u00f4 h\u00ecnh gi\u00e1 minh b\u1ea1ch, \u0111\u01a1n gi\u1ea3n, kh\u00f4ng c\u00f3 ph\u00ed \u1ea9n, gi\u00fap b\u1ea1n d\u1ec5 d\u00e0ng qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh c\u1ee7a m\u00ecnh h\u01a1n.<\/p>\n

M\u1ed9t n\u1ec1n t\u1ea3ng t\u1eadp trung<\/h3>\n

C\u00f3 m\u1ed9t n\u1ec1n t\u1ea3ng t\u1eadp trung cho t\u1ea5t c\u1ea3 c\u00e1c nhu c\u1ea7u qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n kh\u00f4ng ch\u1ec9 l\u00e0 ti\u1ec7n l\u1ee3i\u2014n\u00f3 c\u00f2n c\u1ea7n thi\u1ebft cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3. Trong khi h\u1ec7 th\u1ed1ng \u0111\u1eb7t ph\u00f2ng ResNexus \u0111\u01b0\u1ee3c th\u1ed1ng nh\u1ea5t, kh\u1ea3 n\u0103ng k\u1ebft n\u1ed1i OTA h\u1ea1n ch\u1ebf c\u1ee7a n\u00f3 c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t n\u00fat th\u1eaft c\u1ed5 chai. SiteMinder cung c\u1ea5p m\u1ed9t n\u1ec1n t\u1ea3ng th\u01b0\u01a1ng m\u1ea1i kh\u00e1ch s\u1ea1n th\u1ef1c s\u1ef1 t\u1eadp trung v\u1edbi m\u1ed9t lo\u1ea1t c\u00e1c k\u00eanh ph\u00e2n ph\u1ed1i, \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n kh\u00f4ng bao gi\u1edd b\u1ecf l\u1ee1 c\u01a1 h\u1ed9i t\u0103ng doanh thu.<\/p>\n

M\u1ea1ng l\u01b0\u1edbi thu h\u00fat kh\u00e1ch<\/h3>\n

M\u1ed9t m\u1ea1ng l\u01b0\u1edbi thu h\u00fat kh\u00e1ch m\u1ea1nh m\u1ebd c\u00f3 th\u1ec3 t\u1ea1o ra ho\u1eb7c ph\u00e1 v\u1ee1 th\u00e0nh c\u00f4ng c\u1ee7a kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n. C\u00e1c \u0111\u00e1nh gi\u00e1 c\u1ee7a ResNexus cho th\u1ea5y r\u1eb1ng, l\u00e0 m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u c\u0169, n\u00f3 c\u00f3 nh\u1eefng h\u1ea1n ch\u1ebf trong l\u0129nh v\u1ef1c n\u00e0y. SiteMinder, v\u1edbi c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng hi\u1ec7n \u0111\u1ea1i, cung c\u1ea5p m\u1ed9t m\u1ea1ng l\u01b0\u1edbi r\u1ed9ng l\u1edbn bao g\u1ed3m c\u00e1c \u0111\u1ed1i t\u00e1c l\u1edbn trong ng\u00e0nh, mang l\u1ea1i cho b\u1ea1n l\u1ee3i th\u1ebf c\u1ea1nh tranh trong vi\u1ec7c thu h\u00fat kh\u00e1ch.<\/p>\n

L\u1ee3i \u00cdch Khi Ch\u1ecdn SiteMinder Thay V\u00ec ResNexus<\/h2>\n

Trong khi c\u1ea3 ResNexus v\u00e0 SiteMinder \u0111\u1ec1u cung c\u1ea5p m\u1ed9t lo\u1ea1t c\u00e1c t\u00ednh n\u0103ng nh\u1eb1m \u0111\u01a1n gi\u1ea3n h\u00f3a vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n, SiteMinder v\u01b0\u1ee3t xa h\u01a1n trong vi\u1ec7c mang l\u1ea1i nh\u1eefng l\u1ee3i \u00edch \u0111\u1ed9c \u0111\u00e1o khi\u1ebfn n\u00f3 tr\u1edf th\u00e0nh m\u1ed9t l\u1ef1a ch\u1ecdn h\u1ea5p d\u1eabn. N\u1ec1n t\u1ea3ng n\u00e0y \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf kh\u00f4ng ch\u1ec9 \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u t\u1ee9c th\u1eddi c\u1ee7a ch\u1ee7 kh\u00e1ch s\u1ea1n m\u00e0 c\u00f2n \u0111\u1ec3 d\u1ef1 \u0111o\u00e1n c\u00e1c xu h\u01b0\u1edbng v\u00e0 y\u00eau c\u1ea7u c\u1ee7a ng\u00e0nh trong t\u01b0\u01a1ng lai.<\/p>\n

D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 l\u1ee3i th\u1ebf ri\u00eang bi\u1ec7t khi\u1ebfn SiteMinder tr\u1edf th\u00e0nh l\u1ef1a ch\u1ecdn ph\u00f9 h\u1ee3p cho c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n c\u00f3 t\u01b0 duy ti\u1ebfn b\u1ed9:<\/p>\n

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  • Kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng<\/b> \u2013 C\u00e1c gi\u1ea3i ph\u00e1p c\u1ee7a SiteMinder \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng \u0111\u1ec3 ph\u00e1t tri\u1ec3n c\u00f9ng v\u1edbi doanh nghi\u1ec7p c\u1ee7a b\u1ea1n, cho d\u00f9 b\u1ea1n \u0111ang th\u00eam c\u00e1c kh\u00e1ch s\u1ea1n m\u1edbi hay m\u1edf r\u1ed9ng sang c\u00e1c th\u1ecb tr\u01b0\u1eddng m\u1edbi.<\/li>\n
  • Giao di\u1ec7n th\u00e2n thi\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00f9ng<\/b> \u2013 N\u1ec1n t\u1ea3ng \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ch\u00fa tr\u1ecdng \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng, gi\u00fap nh\u00e2n vi\u00ean \u1edf m\u1ecdi c\u1ea5p \u0111\u1ed9 d\u1ec5 d\u00e0ng \u0111i\u1ec1u h\u01b0\u1edbng v\u00e0 v\u1eadn h\u00e0nh. B\u1ea1n c\u00f3 th\u1ec3 truy c\u1eadp m\u1ecdi th\u1ee9 b\u1ea1n c\u1ea7n tr\u00ean m\u1ecdi k\u00eanh t\u1eeb m\u1ed9t n\u01a1i duy nh\u1ea5t.<\/li>\n
  • Th\u00f4ng tin chi ti\u1ebft d\u1ef1a tr\u00ean d\u1eef li\u1ec7u<\/b> \u2013 SiteMinder cung c\u1ea5p c\u00e1c t\u00ednh n\u0103ng ph\u00e2n t\u00edch v\u00e0 b\u00e1o c\u00e1o m\u1ea1nh m\u1ebd, bao g\u1ed3m c\u1ea3 th\u00f4ng tin chi ti\u1ebft v\u1ec1 gi\u00e1 c\u1ea3 c\u1ee7a \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh, cho ph\u00e9p b\u1ea1n \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t c\u00f3 th\u1ec3 t\u0103ng \u0111\u00e1ng k\u1ec3 doanh thu.<\/li>\n
  • H\u1ed7 tr\u1ee3 \u0111a ng\u00f4n ng\u1eef<\/b> \u2013 V\u1edbi c\u01a1 s\u1edf kh\u00e1ch h\u00e0ng to\u00e0n c\u1ea7u, SiteMinder cung c\u1ea5p h\u1ed7 tr\u1ee3 \u0111a ng\u00f4n ng\u1eef, gi\u00fap nh\u00e2n vi\u00ean v\u00e0 kh\u00e1ch qu\u1ed1c t\u1ebf d\u1ec5 d\u00e0ng t\u01b0\u01a1ng t\u00e1c v\u1edbi n\u1ec1n t\u1ea3ng h\u01a1n.<\/li>\n
  • H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng 24\/7<\/b> \u2013 Kh\u00f4ng gi\u1ed1ng nh\u01b0 nhi\u1ec1u \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh, SiteMinder cung c\u1ea5p h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng su\u1ed1t ng\u00e0y \u0111\u00eam, \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi v\u1ea5n \u0111\u1ec1 \u0111\u1ec1u \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft k\u1ecbp th\u1eddi, do \u0111\u00f3 gi\u1ea3m thi\u1ec3u s\u1ef1 gi\u00e1n \u0111o\u1ea1n ho\u1ea1t \u0111\u1ed9ng.<\/li>\n<\/ul>\n

    B\u1eb1ng c\u00e1ch cung c\u1ea5p nh\u1eefng l\u1ee3i \u00edch \u0111\u1ed9c \u0111\u00e1o n\u00e0y, SiteMinder kh\u00f4ng ch\u1ec9 gi\u1ea3i quy\u1ebft nhu c\u1ea7u hi\u1ec7n t\u1ea1i c\u1ee7a ch\u1ee7 kh\u00e1ch s\u1ea1n m\u00e0 c\u00f2n \u0111\u1ecbnh v\u1ecb h\u1ecd cho th\u00e0nh c\u00f4ng trong t\u01b0\u01a1ng lai trong m\u1ed9t ng\u00e0nh c\u00f4ng nghi\u1ec7p kh\u00f4ng ng\u1eebng ph\u00e1t tri\u1ec3n.<\/p>\n

    ResNexus so v\u1edbi SiteMinder: N\u00ean S\u1eed D\u1ee5ng C\u00e1i N\u00e0o?<\/h2>\n

    Vi\u1ec7c l\u1ef1a ch\u1ecdn gi\u1eefa ResNexus v\u00e0 SiteMinder cu\u1ed1i c\u00f9ng ph\u1ee5 thu\u1ed9c v\u00e0o nhu c\u1ea7u v\u00e0 s\u1edf th\u00edch c\u1ee5 th\u1ec3 c\u1ee7a ch\u1ee7 kh\u00e1ch s\u1ea1n. \u0110\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi \u0111ang t\u00ecm ki\u1ebfm m\u1ed9t gi\u1ea3i ph\u00e1p hi\u1ec7n \u0111\u1ea1i, to\u00e0n di\u1ec7n v\u1edbi kh\u1ea3 n\u0103ng k\u1ebft n\u1ed1i r\u1ed9ng r\u00e3i v\u00e0 gi\u00e1 c\u1ea3 minh b\u1ea1ch, ch\u00fang t\u00f4i \u0111\u1ec1 xu\u1ea5t SiteMinder l\u00e0 l\u1ef1a ch\u1ecdn m\u1ea1nh m\u1ebd h\u01a1n. Tuy nhi\u00ean, \u0111\u1ed1i v\u1edbi nh\u1eefng ch\u1ee7 kh\u00e1ch s\u1ea1n c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i v\u1edbi m\u1ed9t h\u1ec7 th\u1ed1ng truy\u1ec1n th\u1ed1ng h\u01a1n v\u00e0 c\u00f3 nhu c\u1ea7u k\u1ebft n\u1ed1i h\u1ea1n ch\u1ebf, ResNexus c\u00f3 th\u1ec3 \u0111\u1ee7 d\u00f9ng trong th\u1eddi gian ch\u1edd \u0111\u1ee3i.<\/p>\n","protected":false},"excerpt":{"rendered":"

    So S\u00e1nh C\u00e1c Gi\u1ea3i Ph\u00e1p Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n: L\u1ef1a Ch\u1ecdn Thay Th\u1ebf ResNexus T\u1ed1i \u01afu Nh\u1ea5t [C\u1eadp Nh\u1eadt] Gi\u1edbi thi\u1ec7u v\u1ec1 ResNexus v\u00e0 SiteMinder Trong th\u1ecb tr\u01b0\u1eddng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n (PMS) ng\u00e0y c\u00e0ng c\u1ea1nh tranh, vi\u1ec7c l\u1ef1a ch\u1ecdn m\u1ed9t gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p c\u00f3 th\u1ec3 t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t l\u1edbn. […]<\/p>\n","protected":false},"author":1,"featured_media":450212,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[17],"tags":[],"class_list":["post-450211","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/450211","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=450211"}],"version-history":[{"count":1,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/450211\/revisions"}],"predecessor-version":[{"id":450216,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/450211\/revisions\/450216"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/450212"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=450211"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=450211"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=450211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}