{"id":448374,"date":"2025-03-08T17:05:17","date_gmt":"2025-03-08T17:05:17","guid":{"rendered":"https:\/\/otavietnam.com\/bi-quyet-kinh-doanh-khach-san-thanh-cong-meo-va-thu-thuat-tu-chuyen-gia\/"},"modified":"2025-03-08T17:05:17","modified_gmt":"2025-03-08T17:05:17","slug":"bi-quyet-kinh-doanh-khach-san-thanh-cong-meo-va-thu-thuat-tu-chuyen-gia","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/bi-quyet-kinh-doanh-khach-san-thanh-cong-meo-va-thu-thuat-tu-chuyen-gia\/","title":{"rendered":"B\u00ed quy\u1ebft kinh doanh kh\u00e1ch s\u1ea1n th\u00e0nh c\u00f4ng: M\u1eb9o v\u00e0 th\u1ee7 thu\u1eadt t\u1eeb chuy\u00ean gia"},"content":{"rendered":"

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B\u00ed Quy\u1ebft Th\u00e0nh C\u00f4ng Trong Kinh Doanh Kh\u00e1ch S\u1ea1n: M\u1eb9o v\u00e0 Th\u1ee7 Thu\u1eadt T\u1eeb Chuy\u00ean Gia<\/h1>\n
B\u1ea1n \u0111ang t\u00ecm ki\u1ebfm nh\u1eefng l\u1eddi khuy\u00ean gi\u00e1 tr\u1ecb<\/span> \u0111\u1ec3 \u0111\u01b0a kh\u00e1ch s\u1ea1n c\u1ee7a m\u00ecnh l\u00ean m\u1ed9t t\u1ea7m cao m\u1edbi? B\u00e0i vi\u1ebft n\u00e0y s\u1ebd chia s\u1ebb nh\u1eefng b\u00ed quy\u1ebft th\u00e0nh c\u00f4ng trong kinh doanh kh\u00e1ch s\u1ea1n, t\u1eeb qu\u1ea3n l\u00fd, marketing \u0111\u1ebfn d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, gi\u00fap b\u1ea1n thu h\u00fat kh\u00e1ch h\u00e0ng v\u00e0 t\u0103ng doanh thu.<\/p>\n

T\u1ea1i Sao Nh\u1eefng M\u1eb9o Kinh Doanh Kh\u00e1ch S\u1ea1n L\u1ea1i Quan Tr\u1ecdng?<\/h2>\n
Ng\u00e0nh kh\u00e1ch s\u1ea1n l\u00e0 m\u1ed9t l\u0129nh v\u1ef1c c\u1ea1nh tranh kh\u1ed1c li\u1ec7t, \u0111\u00f2i h\u1ecfi s\u1ef1 linh ho\u1ea1t v\u00e0 \u0111\u1ed5i m\u1edbi li\u00ean t\u1ee5c. Vi\u1ec7c n\u1eafm b\u1eaft nh\u1eefng m\u1eb9o v\u00e0 th\u1ee7 thu\u1eadt t\u1eeb nh\u1eefng ng\u01b0\u1eddi c\u00f3 kinh nghi\u1ec7m s\u1ebd gi\u00fap b\u1ea1n:<\/p>\n
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N\u00e2ng cao hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng<\/li>\n
C\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/li>\n
T\u0103ng doanh thu v\u00e0 l\u1ee3i nhu\u1eadn<\/li>\n
Gi\u1eef v\u1eefng v\u1ecb th\u1ebf c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng<\/li>\n<\/ul>\n
H\u00e3y c\u00f9ng kh\u00e1m ph\u00e1 nh\u1eefng l\u1eddi khuy\u00ean h\u1eefu \u00edch<\/span> nh\u1ea5t d\u00e0nh cho b\u1ea1n!<\/p>\n
M\u1eb9o Kinh Doanh Kh\u00e1ch S\u1ea1n D\u00e0nh Cho S\u1ef1 Ph\u00e1t Tri\u1ec3n Li\u00ean T\u1ee5c<\/h2>\n
\u0110\u1eebng ch\u1ec9 gi\u1edbi h\u1ea1n b\u1ea3n th\u00e2n v\u1edbi nh\u1eefng th\u00f4ng tin t\u00ecm ki\u1ebfm \u0111\u01b0\u1ee3c tr\u00ean Google. C\u00f3 r\u1ea5t nhi\u1ec1u ngu\u1ed3n ki\u1ebfn th\u1ee9c chuy\u00ean s\u00e2u kh\u00e1c c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n nhanh ch\u00f3ng h\u1ecdc h\u1ecfi v\u00e0 \u00e1p d\u1ee5ng nh\u1eefng k\u1ef9 n\u0103ng v\u00e0 chi\u1ebfn thu\u1eadt m\u1edbi:<\/p>\n
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Blogs<\/li>\n
S\u00e1ch, ebooks v\u00e0 cheat sheets<\/li>\n
Infographics<\/li>\n
Podcasts<\/li>\n
Videos v\u00e0 webinars<\/li>\n
H\u1ed9i th\u1ea3o v\u00e0 s\u1ef1 ki\u1ec7n<\/li>\n
C\u00e1c trang th\u1ed1ng k\u00ea v\u00e0 d\u1eef li\u1ec7u<\/li>\n
Trung t\u00e2m \u0111\u00e0o t\u1ea1o v\u00e0 h\u1ecdc t\u1eadp<\/li>\n
C\u00f4ng c\u1ee5 v\u00e0 templates<\/li>\n<\/ul>\n
H\u00e3y ch\u1ecdn nh\u1eefng h\u00ecnh th\u1ee9c h\u1ecdc t\u1eadp ph\u00f9 h\u1ee3p v\u1edbi s\u1edf th\u00edch v\u00e0 phong c\u00e1ch c\u1ee7a b\u1ea1n \u0111\u1ec3 \u0111\u1ea1t hi\u1ec7u qu\u1ea3 cao nh\u1ea5t.<\/p>\n
1. Video H\u01b0\u1edbng D\u1eabn V\u1ec1 Kh\u00e1ch S\u1ea1n<\/h3>\n
Video l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ti\u1ec7n tuy\u1ec7t v\u1eddi<\/span> \u0111\u1ec3 ti\u1ebfp thu th\u00f4ng tin. Con ng\u01b0\u1eddi th\u01b0\u1eddng ghi nh\u1edb 20% nh\u1eefng g\u00ec h\u1ecd nghe, 30% nh\u1eefng g\u00ec h\u1ecd th\u1ea5y, nh\u01b0ng \u0111\u1ebfn 70% nh\u1eefng g\u00ec h\u1ecd v\u1eeba nghe v\u1eeba th\u1ea5y. <\/p>\n
V\u1edbi r\u1ea5t nhi\u1ec1u y\u1ebfu t\u1ed1 c\u1ea7n xem x\u00e9t trong vi\u1ec7c marketing m\u1ed9t kh\u00e1ch s\u1ea1n, vi\u1ec7c hi\u1ec3u r\u00f5 c\u00e1c kh\u00e1i ni\u1ec7m v\u00e0 nghi\u00ean c\u1ee9u c\u00e1c l\u1ef1a ch\u1ecdn t\u1ed1t nh\u1ea5t c\u00f3 th\u1ec3 t\u1ed1n r\u1ea5t nhi\u1ec1u th\u1eddi gian. Video h\u01b0\u1edbng d\u1eabn c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. B\u1ea1n c\u00f3 th\u1ec3 t\u00ecm th\u1ea5y nh\u1eefng video ng\u1eafn g\u1ecdn v\u00e0 d\u1ec5 hi\u1ec3u tr\u00ean YouTube, cung c\u1ea5p c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 m\u1ed9t k\u1ebf ho\u1ea1ch marketing ho\u1eb7c ph\u00e2n t\u00edch chi ti\u1ebft m\u1ed9t ch\u1ee7 \u0111\u1ec1 c\u1ee5 th\u1ec3.<\/p>\n
2. C\u00e1c B\u00e0i N\u00f3i Chuy\u1ec7n TED V\u1ec1 Ng\u00e0nh Kh\u00e1ch S\u1ea1n<\/h3>\n
TED Talks l\u00e0 m\u1ed9t ngu\u1ed3n c\u1ea3m h\u1ee9ng v\u00f4 t\u1eadn<\/span>. B\u1ea1n c\u00f3 th\u1ec3 h\u1ecdc h\u1ecfi r\u1ea5t nhi\u1ec1u t\u1eeb nh\u1eefng ng\u01b0\u1eddi th\u00e0nh c\u00f4ng nh\u1ea5t trong ng\u00e0nh, nh\u1eefng ng\u01b0\u1eddi hi\u1ec3u r\u00f5 nh\u1eefng g\u00ec b\u1ea1n \u0111ang tr\u1ea3i qua v\u00e0 nh\u1eefng g\u00ec b\u1ea1n \u0111ang c\u1ed1 g\u1eafng \u0111\u1ea1t \u0111\u01b0\u1ee3c.<\/p>\n
TED, kh\u1edfi \u0111\u1ea7u l\u00e0 m\u1ed9t h\u1ed9i ngh\u1ecb v\u1ec1 c\u00f4ng ngh\u1ec7, gi\u1ea3i tr\u00ed v\u00e0 thi\u1ebft k\u1ebf, hi\u1ec7n nay bao g\u1ed3m h\u1ea7u h\u1ebft m\u1ecdi ch\u1ee7 \u0111\u1ec1 v\u00e0 \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c h\u00e0ng n\u0103m k\u1ec3 t\u1eeb n\u0103m 1990.<\/p>\n
TED thu h\u00fat c\u00e1c di\u1ec5n gi\u1ea3 l\u00e0 chuy\u00ean gia trong nhi\u1ec1u l\u0129nh v\u1ef1c \u0111\u1ec3 tr\u00ecnh b\u00e0y nh\u1eefng b\u00e0i n\u00f3i chuy\u1ec7n m\u1ea1nh m\u1ebd, v\u1edbi m\u1ee5c \u0111\u00edch lan t\u1ecfa nh\u1eefng \u00fd t\u01b0\u1edfng s\u00e1ng t\u1ea1o v\u00e0 c\u00f3 \u1ea3nh h\u01b0\u1edfng. M\u1ee5c ti\u00eau c\u1ee7a TED l\u00e0 t\u1ea1o ra s\u1ef1 t\u01b0\u01a1ng t\u00e1c<\/span> cao nh\u1ea5t v\u00e0 gi\u00fap \u0111\u1ee1 nh\u1eefng ng\u01b0\u1eddi tham d\u1ef1.<\/p>\n
M\u1eb7c d\u00f9 c\u00e1c b\u00e0i n\u00f3i chuy\u1ec7n TED li\u00ean quan tr\u1ef1c ti\u1ebfp \u0111\u1ebfn ng\u00e0nh kh\u00e1ch s\u1ea1n c\u00f2n \u00edt, nh\u01b0ng v\u1eabn c\u00f3 m\u1ed9t s\u1ed1 b\u00e0i n\u1ed5i b\u1eadt v\u00e0 r\u1ea5t h\u1eefu \u00edch cho c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n.<\/p>\n
M\u1ed9t S\u1ed1 B\u00e0i N\u00f3i Chuy\u1ec7n TED H\u1eefu \u00cdch Cho Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n:<\/h4>\n
D\u1eef li\u1ec7u l\u1edbn l\u00e0 d\u1eef li\u1ec7u t\u1ed1t h\u01a1n<\/h5>\n
Di\u1ec5n gi\u1ea3: Kenneth Cukier
\n Th\u1eddi l\u01b0\u1ee3ng: 16 ph\u00fat<\/p>\n
Trong b\u00e0i n\u00f3i chuy\u1ec7n n\u00e0y, Cukier ph\u00e2n t\u00edch ch\u00ednh x\u00e1c d\u1eef li\u1ec7u l\u1edbn l\u00e0 g\u00ec v\u00e0 l\u1ee3i \u00edch c\u1ee7a n\u00f3. \u00d4ng kh\u1eb3ng \u0111\u1ecbnh r\u1eb1ng d\u1eef li\u1ec7u l\u1edbn c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 ph\u00e2n t\u00edch xu h\u01b0\u1edbng v\u00e0 t\u00ecm hi\u1ec3u th\u00eam v\u1ec1 h\u00e0nh vi c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n t\u1eadp trung n\u1ed7 l\u1ef1c v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng v\u00e0 t\u00ednh n\u0103ng m\u00e0 h\u1ecd bi\u1ebft kh\u00e1ch h\u00e0ng s\u1ebd th\u00edch.<\/p>\n
Kh\u1ea3 n\u0103ng t\u00f9y ch\u1ec9nh c\u00e1c d\u1ecbch v\u1ee5 c\u1ee7a kh\u00e1ch s\u1ea1n d\u1ef1a tr\u00ean d\u1eef li\u1ec7u c\u00f3 th\u1ec3 t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t l\u1edbn cho d\u1ecbch v\u1ee5 m\u00e0 h\u1ecd cung c\u1ea5p. V\u00ed d\u1ee5: cung c\u1ea5p cho kh\u00e1ch h\u00e0ng c\u00f4ng ngh\u1ec7 \u0111eo \u0111\u01b0\u1ee3c v\u00e0 thu th\u1eadp d\u1eef li\u1ec7u c\u00f3 th\u1ec3 cho ph\u00e9p kh\u00e1ch s\u1ea1n hi\u1ec3u khi n\u00e0o l\u00e0 th\u1eddi gian nh\u1eadn v\u00e0 tr\u1ea3 ph\u00f2ng ph\u1ed5 bi\u1ebfn nh\u1ea5t, ho\u1eb7c khi n\u00e0o h\u1ea7u h\u1ebft m\u1ecdi ng\u01b0\u1eddi \u0111i \u0111\u1ebfn h\u1ed3 b\u01a1i ho\u1eb7c \u0111\u1eb7t massage.<\/p>\n
10 m\u1eb9o c\u00f4ng ngh\u1ec7 ti\u1ebft ki\u1ec7m th\u1eddi gian h\u00e0ng \u0111\u1ea7u<\/h5>\n
Di\u1ec5n gi\u1ea3: David Pogue
\n Th\u1eddi l\u01b0\u1ee3ng: 6 ph\u00fat<\/p>\n
Nh\u01b0 ch\u00fang ta \u0111\u00e3 bi\u1ebft, th\u1eddi gian l\u00e0 v\u00f4 c\u00f9ng qu\u00fd gi\u00e1<\/span> trong ng\u00e0nh kh\u00e1ch s\u1ea1n. C\u00e0ng ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c nhi\u1ec1u th\u1eddi gian, d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n s\u1ebd c\u00e0ng t\u1ed1t h\u01a1n v\u00e0 b\u1ea1n c\u00e0ng c\u00f3 th\u1ec3 t\u0103ng doanh thu. Pogue cho r\u1eb1ng c\u00f4ng ngh\u1ec7 n\u00ean \u0111\u01b0\u1ee3c xem nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 c\u00f3 th\u1ec3 t\u1ed1i \u01b0u h\u00f3a th\u1eddi gian c\u1ee7a b\u1ea1n, lo\u1ea1i b\u1ecf c\u00e1c quy tr\u00ecnh t\u1ed1n th\u1eddi gian m\u00e0 b\u1ea1n th\u01b0\u1eddng l\u00e0m th\u1ee7 c\u00f4ng.<\/p>\n
T\u1ef1 \u0111\u1ed9ng h\u00f3a l\u00e0 l\u1ee3i th\u1ebf l\u1edbn c\u1ee7a c\u00e1c h\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7 t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n. \u00d4ng xem x\u00e9t c\u00e1c c\u00e1ch b\u1ea1n c\u00f3 th\u1ec3 hi\u1ec7u qu\u1ea3 h\u01a1n \u1edf qu\u1ea7y l\u1ec5 t\u00e2n v\u00e0 trong ph\u00f2ng kh\u00e1ch s\u1ea1n, \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n lu\u00f4n h\u00e0i l\u00f2ng v\u00e0 \u0111\u00e1nh gi\u00e1 c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c n\u00e2ng cao.<\/p>\n
\u0110i\u1ec1u g\u00ec ti\u1ebfp theo trong d\u1ecbch v\u1ee5 cho ng\u00e0nh kh\u00e1ch s\u1ea1n, m\u1ed9t n\u1ec1n v\u0103n h\u00f3a quan t\u00e2m<\/h5>\n
Di\u1ec5n gi\u1ea3: Jan Smith
\n Th\u1eddi l\u01b0\u1ee3ng: 16 ph\u00fat<\/p>\n
Duy tr\u00ec m\u1ee9c \u0111\u1ed9 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng cao nh\u1ea5t qu\u00e1n l\u00e0 m\u1ed9t trong nh\u1eefng c\u00e2n nh\u1eafc quan tr\u1ecdng nh\u1ea5t \u0111\u1ed1i v\u1edbi m\u1ed9t doanh nghi\u1ec7p kh\u00e1ch s\u1ea1n. Tuy nhi\u00ean, \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 kh\u00f3 kh\u0103n khi nh\u00e2n vi\u00ean \u0111\u1ebfn v\u00e0 \u0111i – ho\u1eb7c kh\u00f4ng c\u00f3 \u0111\u1ee7 \u0111am m\u00ea v\u1edbi c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd. M\u1ed9t s\u1ed1 ng\u01b0\u1eddi s\u1ebd l\u00e0m vi\u1ec7c qu\u00e1 s\u1ee9c, nh\u01b0ng m\u1ed9t s\u1ed1 ng\u01b0\u1eddi s\u1ebd l\u00e0m vi\u1ec7c r\u1ea5t k\u00e9m.<\/p>\n
T\u1ea1o ra c\u00e1c \u0111i\u1ec1u ki\u1ec7n l\u00e0m vi\u1ec7c mang t\u00ednh x\u00e2y d\u1ef1ng s\u1ebd gi\u00fap qu\u1ea3n l\u00fd \u0111i\u1ec1u n\u00e0y. \u1ede \u0111\u00e2y, Smith n\u00f3i v\u1ec1 s\u1ef1 li\u00ean quan c\u1ee7a vi\u1ec7c m\u1ed9t n\u1ec1n v\u0103n h\u00f3a quan t\u00e2m c\u00f3 th\u1ec3 c\u00f3 t\u00e1c \u0111\u1ed9ng t\u00edch c\u1ef1c \u0111\u1ebfn c\u1ea3 nh\u00e2n vi\u00ean v\u00e0 kh\u00e1ch h\u00e0ng trong m\u00f4i tr\u01b0\u1eddng kh\u00e1ch s\u1ea1n.<\/p>\n
Hostmanship: Ngh\u1ec7 thu\u1eadt khi\u1ebfn m\u1ecdi ng\u01b0\u1eddi c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c ch\u00e0o \u0111\u00f3n<\/h5>\n
Di\u1ec5n gi\u1ea3: Jan Gunnarsson
\n Th\u1eddi l\u01b0\u1ee3ng: 9 ph\u00fat<\/p>\n
\u1ea4n t\u01b0\u1ee3ng \u0111\u1ea7u ti\u00ean l\u00e0 t\u1ea5t c\u1ea3 t\u1ea1i m\u1ed9t kh\u00e1ch s\u1ea1n. Khi m\u1ed9t kh\u00e1ch b\u01b0\u1edbc qua c\u1eeda v\u00e0 nh\u1eadn ph\u00f2ng, tr\u1ea3i nghi\u1ec7m h\u1ecd c\u00f3 trong nh\u1eefng kho\u1ea3nh kh\u1eafc \u0111\u1ea7u ti\u00ean th\u01b0\u1eddng s\u1ebd \u0111\u1ecbnh h\u01b0\u1edbng cho to\u00e0n b\u1ed9 th\u1eddi gian l\u01b0u tr\u00fa c\u1ee7a h\u1ecd. N\u1ebfu \u0111\u00f3 l\u00e0 ti\u00eau c\u1ef1c, b\u1ea5t k\u1ef3 s\u1ef1 b\u1ea5t ti\u1ec7n n\u00e0o trong t\u01b0\u01a1ng lai s\u1ebd \u00edt \u0111\u01b0\u1ee3c dung th\u1ee9 h\u01a1n.<\/p>\n
Gunnarsson tin r\u1eb1ng vi\u1ec7c c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng ph\u1ea3i l\u00e0 vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c chi\u1ebfn l\u01b0\u1ee3c v\u00e0 chi\u1ebfn thu\u1eadt th\u00f4ng minh, m\u00e0 l\u00e0 thay \u0111\u1ed5i th\u00e1i \u0111\u1ed9 m\u00e0 b\u1ea1n mang l\u1ea1i. \u00d4ng th\u1ea3o lu\u1eadn v\u1ec1 Hostmanship, m\u1ed9t kh\u00e1i ni\u1ec7m li\u00ean quan \u0111\u1ebfn vi\u1ec7c chia s\u1ebb m\u1ed9t ph\u1ea7n b\u1ea3n th\u00e2n v\u00e0 ki\u1ebfn th\u1ee9c c\u1ee7a b\u1ea1n v\u1edbi ng\u01b0\u1eddi kh\u00e1c \u0111\u1ec3 khi\u1ebfn h\u1ecd c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c ch\u00e0o \u0111\u00f3n. Tri\u1ebft l\u00fd c\u1ee7a \u00f4ng l\u00e0 m\u1ed9t tri\u1ebft l\u00fd c\u00f3 ti\u1ec1m n\u0103ng cung c\u1ea5p nh\u1eefng hi\u1ec3u bi\u1ebft m\u1edbi v\u1ec1 c\u00e1ch cung c\u1ea5p d\u1ecbch v\u1ee5 v\u00e0 s\u1ef1 quan t\u00e2m tuy\u1ec7t v\u1eddi t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n.<\/p>\n
H\u00e3y l\u00e0 m\u1ed9t ng\u01b0\u1eddi hi\u1ebfu kh\u00e1ch<\/h5>\n
Stuckey cho r\u1eb1ng s\u1ef1 hi\u1ebfu kh\u00e1ch th\u1ef1c s\u1ef1 \u0111\u00e3 suy gi\u1ea3m trong nhi\u1ec1u doanh nghi\u1ec7p. \u00d4ng k\u1ec3 c\u00e2u chuy\u1ec7n v\u1ec1 \u00fd ngh\u0129a th\u1ef1c s\u1ef1 c\u1ee7a vi\u1ec7c hi\u1ebfu kh\u00e1ch v\u1edbi kh\u00e1ch v\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. \u0110\u00f3 kh\u00f4ng ph\u1ea3i l\u00e0 vi\u1ec7c th\u1ef1c hi\u1ec7n nh\u1eefng g\u00ec b\u1ea1n cung c\u1ea5p, ho\u1eb7c th\u1ef1c hi\u1ec7n c\u00e1c y\u00eau c\u1ea7u t\u1ed1i thi\u1ec3u. \u0110\u00f3 l\u00e0 vi\u1ec7c ti\u1ebfp thu kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n v\u00e0 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a h\u1ecd.<\/p>\n
Hi\u1ec3u \u0111\u01b0\u1ee3c c\u1ea3m gi\u00e1c v\u00e0 suy ngh\u0129 c\u1ee7a kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n v\u00e0o b\u1ea5t k\u1ef3 th\u1eddi \u0111i\u1ec3m n\u00e0o cho ph\u00e9p b\u1ea1n ph\u1ee5c v\u1ee5 h\u1ecd m\u1ed9t c\u00e1ch c\u00e1 nh\u00e2n nh\u1ea5t c\u00f3 th\u1ec3, kh\u00f4ng cho h\u1ecd l\u00fd do g\u00ec ngo\u00e0i vi\u1ec7c t\u1eadn h\u01b0\u1edfng b\u1ea3n th\u00e2n v\u00e0 gh\u00e9 th\u0103m kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n m\u1ed9t l\u1ea7n n\u1eefa. Stuckey th\u1ea3o lu\u1eadn v\u1ec1 s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa d\u1ecbch v\u1ee5 v\u00e0 s\u1ef1 hi\u1ebfu kh\u00e1ch khi \u00f4ng b\u1eaft \u0111\u1ea7u gi\u1ea3i th\u00edch l\u00fd do t\u1ea1i sao ch\u00fang kh\u00f4ng gi\u1ed1ng nhau.<\/p>\n
3. S\u00e1ch \u0110i\u1ec7n T\u1eed V\u1ec1 Kh\u00e1ch S\u1ea1n (eBooks)<\/h3>\n
S\u00e1ch \u0111i\u1ec7n t\u1eed l\u00e0 m\u1ed9t ngu\u1ed3n v\u00f4 gi\u00e1<\/span> ch\u1ee9a \u0111\u1ea7y nh\u1eefng l\u1eddi khuy\u00ean v\u00e0 l\u1eddi khuy\u00ean h\u1eefu \u00edch. Ch\u00fang th\u01b0\u1eddng d\u00e0nh cho nh\u1eefng ng\u01b0\u1eddi mu\u1ed1n c\u00f3 th\u00f4ng tin to\u00e0n di\u1ec7n v\u1ec1 m\u1ed9t ch\u1ee7 \u0111\u1ec1 c\u1ee5 th\u1ec3. \u0110\u00f4i khi ch\u00fang c\u00f3 th\u1ec3 d\u00e0y \u0111\u1eb7c v\u00e0 ph\u1ee9c t\u1ea1p h\u01a1n m\u1ed9t blog, nh\u01b0ng ng\u00e0nh kh\u00e1ch s\u1ea1n c\u0169ng c\u00f3 th\u1ec3 nh\u01b0 v\u1eady, v\u00ec v\u1eady vi\u1ec7c gi\u1ea3i quy\u1ebft m\u1ed9t s\u1ed1 chi\u1ebfn l\u01b0\u1ee3c kinh doanh c\u1ee7a b\u1ea1n v\u1edbi s\u1ef1 tr\u1ee3 gi\u00fap c\u1ee7a m\u1ed9t cu\u1ed1n s\u00e1ch \u0111i\u1ec7n t\u1eed l\u00e0 r\u1ea5t hi\u1ec7u qu\u1ea3.<\/p>\n
T\u1ea3i xu\u1ed1ng m\u1ed9t cu\u1ed1n s\u00e1ch \u0111i\u1ec7n t\u1eed c\u0169ng cho b\u1ea1n l\u1ee3i th\u1ebf l\u00e0 c\u00f3 quy\u1ec1n truy c\u1eadp nhanh ch\u00f3ng v\u00e0 d\u1ec5 d\u00e0ng v\u00e0o n\u00f3 v\u00e0 b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ecdc n\u00f3 v\u00e0o th\u1eddi gian ri\u00eang c\u1ee7a b\u1ea1n b\u1ea5t c\u1ee9 khi n\u00e0o b\u1ea1n c\u1ea7n. C\u00e1c b\u1ea3n t\u1ea3i xu\u1ed1ng kh\u00e1c t\u01b0\u01a1ng t\u1ef1 nh\u01b0 s\u00e1ch \u0111i\u1ec7n t\u1eed nh\u01b0 cheat sheets, checklists v\u00e0 buyers guides c\u0169ng c\u00f3 t\u00ednh linh ho\u1ea1t t\u01b0\u01a1ng t\u1ef1.<\/p>\n
4. Trung T\u00e2m H\u1ecdc T\u1eadp, C\u00f4ng C\u1ee5 v\u00e0 Templates V\u1ec1 Kh\u00e1ch S\u1ea1n<\/h3>\n
\u0110\u00f4i khi ch\u1ec9 m\u1ea5t 45 ph\u00fat \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c to\u00e0n b\u1ed9 th\u00f4ng tin v\u1ec1 m\u1ed9t ch\u1ee7 \u0111\u1ec1 v\u00e0 coi m\u00ecnh \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 \u0111\u01b0a nh\u1eefng \u0111i\u1ec1u \u0111\u00e3 h\u1ecdc v\u00e0o th\u1ef1c t\u1ebf. \u0110\u00f4i khi n\u00f3 d\u1ec5 d\u00e0ng nh\u01b0 s\u1eed d\u1ee5ng m\u1ed9t template. V\u00e0o nh\u1eefng th\u1eddi \u0111i\u1ec3m kh\u00e1c, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u gi\u00e1 tr\u1ecb t\u1eeb vi\u1ec7c \u0111\u00e1nh gi\u00e1 c\u00f3 h\u01b0\u1edbng d\u1eabn \u0111\u1ec3 ch\u1ecdn c\u00f4ng c\u1ee5 ph\u00f9 h\u1ee3p cho b\u1ea1n.<\/p>\n
B\u1ea1n kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng ph\u1ea3i t\u1ed1n nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 t\u00ecm l\u1eddi khuy\u00ean ph\u00f9 h\u1ee3p m\u00e0 c\u00f2n th\u00fa v\u1ecb \u0111\u1ec3 tham gia. Masterclasses th\u01b0\u1eddng \u0111\u01b0\u1ee3c \u0111i\u1ec1u h\u00e0nh b\u1edfi nh\u1eefng t\u00ednh c\u00e1ch s\u00f4i n\u1ed5i, templates c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c l\u1ea5y v\u00e0 ch\u1ea1y v\u1edbi, trong khi c\u00e1c c\u00f4ng c\u1ee5 tr\u1ef1c tuy\u1ebfn th\u01b0\u1eddng th\u00fa v\u1ecb \u0111\u1ec3 s\u1eed d\u1ee5ng.<\/p>\n
5. C\u00e1c S\u1ef1 Ki\u1ec7n Trong Ng\u00e0nh Kh\u00e1ch S\u1ea1n<\/h3>\n
Vi\u1ec7c \u01b0u ti\u00ean tham d\u1ef1 m\u1ed9t s\u1ed1 s\u1ef1 ki\u1ec7n trong ng\u00e0nh l\u00e0 m\u1ed9t \u00fd t\u01b0\u1edfng tuy\u1ec7t v\u1eddi<\/span>. Ch\u00fang c\u00f3 th\u1ec3 v\u00f4 c\u00f9ng c\u00f3 gi\u00e1 tr\u1ecb \u0111\u1ec3 g\u1eb7p g\u1ee1 c\u00e1c \u0111\u1ed1i t\u00e1c, nh\u00e0 cung c\u1ea5p v\u00e0 chuy\u00ean gia ti\u1ec1m n\u0103ng, nh\u1eefng ng\u01b0\u1eddi s\u1ebd gi\u00fap kh\u1edfi \u0111\u1ed9ng kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n tr\u00ean m\u1ed9t con \u0111\u01b0\u1eddng nhanh h\u01a1n v\u00e0 t\u1ed1t h\u01a1n \u0111\u1ec3 thu l\u1ee3i nhu\u1eadn. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 s\u1ef1 ki\u1ec7n t\u1ed1t nh\u1ea5t t\u1eeb kh\u1eafp n\u01a1i tr\u00ean th\u1ebf gi\u1edbi.<\/p>\n
M\u1eb9o D\u00e0nh Cho T\u1ed5ng Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n<\/h2>\n
\u0110\u1ec3 l\u00e0m cho m\u1ed9t kh\u00e1ch s\u1ea1n th\u00e0nh c\u00f4ng, c\u1ea7n r\u1ea5t nhi\u1ec1u n\u1ed7 l\u1ef1c v\u00e0 ph\u1ea7n l\u1edbn tr\u00e1ch nhi\u1ec7m \u0111\u00f3 thu\u1ed9c v\u1ec1 ng\u01b0\u1eddi qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n. B\u1ea5t k\u1ec3 quy m\u00f4 ho\u1eb7c v\u1ecb tr\u00ed c\u1ee7a m\u1ed9t kh\u00e1ch s\u1ea1n, ng\u01b0\u1eddi qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n c\u1ea7n l\u00e0m vi\u1ec7c g\u1eafn k\u1ebft v\u1edbi c\u00e1c th\u00e0nh vi\u00ean kh\u00e1c trong nh\u00f3m \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c.<\/p>\n
N\u1ebfu b\u1ea1n qu\u1ea3n l\u00fd m\u1ed9t kh\u00e1ch s\u1ea1n, b\u1ea1n c\u00f3 l\u1ebd lu\u00f4n t\u00ecm ki\u1ebfm l\u1eddi khuy\u00ean v\u1ec1 nh\u1eefng c\u00e1ch b\u1ea1n c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng c\u1ee7a m\u00ecnh v\u00e0 tr\u1edf th\u00e0nh m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd t\u1ed1t h\u01a1n. Ch\u00fang t\u00f4i \u0111\u00e3 t\u1ed5ng h\u1ee3p m\u1ed9t s\u1ed1 m\u1eb9o v\u00e0 th\u1ee7 thu\u1eadt \u0111\u1ec3 gi\u00fap b\u1ea1n qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n t\u1ed1t h\u01a1n v\u00e0 c\u1ea3i thi\u1ec7n ho\u1ea1t \u0111\u1ed9ng t\u1ea1i c\u01a1 s\u1edf c\u1ee7a b\u1ea1n.<\/p>\n
M\u1eb9o 1: Tr\u1edf Th\u00e0nh Ng\u01b0\u1eddi Truy\u1ec1n C\u1ea3m H\u1ee9ng Cho Nh\u00e2n Vi\u00ean Kh\u00e1ch S\u1ea1n C\u1ee7a B\u1ea1n<\/h3>\n
Qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n th\u00e0nh c\u00f4ng ph\u1ea7n l\u1edbn d\u1ef1a v\u00e0o kh\u1ea3 n\u0103ng c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd trong vi\u1ec7c th\u00fac \u0111\u1ea9y c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m ho\u00e0n th\u00e0nh c\u00e1c nhi\u1ec7m v\u1ee5 v\u00e0 m\u1ee5c ti\u00eau c\u00e1 nh\u00e2n c\u1ee7a h\u1ecd m\u1ed9t c\u00e1ch nhi\u1ec7t t\u00ecnh.<\/p>\n
C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n gi\u1ecfi nh\u1ea5t c\u00f3 th\u1ec3 tuy\u1ec3n d\u1ee5ng c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m h\u00e0ng \u0111\u1ea7u cho c\u00e1c v\u1ecb tr\u00ed c\u00f2n tr\u1ed1ng v\u00e0 ti\u1ebfp t\u1ee5c th\u00fac \u0111\u1ea9y h\u1ecd l\u00e0m t\u1ed1t b\u1eb1ng c\u00e1ch l\u1eafng nghe h\u1ecd, \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u1ee7a h\u1ecd v\u00e0 khen th\u01b0\u1edfng h\u1ecd khi h\u1ecd v\u01b0\u1ee3t qu\u00e1 mong \u0111\u1ee3i.<\/p>\n
M\u1ed9t trong nh\u1eefng c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 th\u00fac \u0111\u1ea9y c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m kh\u00e1ch s\u1ea1n l\u00e0 tr\u1edf th\u00e0nh m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd l\u00e0m g\u01b0\u01a1ng. Lu\u00f4n s\u1eb5n s\u00e0ng l\u00e0m nh\u1eefng c\u00f4ng vi\u1ec7c c\u1ea7n thi\u1ebft \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c, ngay c\u1ea3 khi n\u00f3 n\u1eb1m ngo\u00e0i ph\u1ea1m vi b\u00ecnh th\u01b0\u1eddng c\u1ee7a b\u1ea1n. \u0110i\u1ec1u n\u00e0y s\u1ebd gi\u00e0nh \u0111\u01b0\u1ee3c s\u1ef1 t\u00f4n tr\u1ecdng v\u00e0 ng\u01b0\u1ee1ng m\u1ed9 c\u1ee7a h\u1ecd.<\/p>\n
M\u1eb9o 2: H\u00e3y T\u1ef1 Tin V\u00e0 \u0110\u01b0a Ra Quy\u1ebft \u0110\u1ecbnh S\u00e1ng Su\u1ed1t<\/h3>\n
Ng\u01b0\u1eddi qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u \u0111\u01b0a ra nh\u1eefng quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng nh\u1ea5t t\u1ea1i kh\u00e1ch s\u1ea1n v\u00e0 b\u1ea1n c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng h\u00e0nh \u0111\u1ed9ng nhanh ch\u00f3ng v\u00e0 quy\u1ebft \u0111o\u00e1n ngay l\u1eadp t\u1ee9c.<\/p>\n
V\u1edbi t\u01b0 c\u00e1ch l\u00e0 ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o, b\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m \u0111\u01b0a ra nh\u1eefng quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t s\u1ebd t\u1ea1o ra k\u1ebft qu\u1ea3 t\u1ed1t nh\u1ea5t c\u00f3 th\u1ec3 cho kh\u00e1ch s\u1ea1n.<\/p>\n
Thi\u1ebfu t\u1ef1 tin ho\u1eb7c th\u1ec3 hi\u1ec7n s\u1ef1 nghi ng\u1edd tr\u01b0\u1edbc m\u1eb7t nh\u00e2n vi\u00ean s\u1ebd l\u00e0m gi\u1ea3m tinh th\u1ea7n v\u00e0 s\u1ef1 tin t\u01b0\u1edfng, d\u1eabn \u0111\u1ebfn gi\u1ea3m hi\u1ec7u su\u1ea5t, \u0111i\u1ec1u n\u00e0y s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch.<\/p>\n
M\u1eb9o 3: Lu\u00f4n T\u1eadp Trung V\u00e0o B\u1ee9c Tranh To\u00e0n C\u1ea3nh<\/h3>\n
R\u1ea5t d\u1ec5 b\u1ecb l\u1ea1c trong c\u00e1c chi ti\u1ebft h\u00e0ng ng\u00e0y c\u1ee7a vi\u1ec7c \u0111i\u1ec1u h\u00e0nh m\u1ed9t kh\u00e1ch s\u1ea1n v\u00e0 \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n ph\u1ea3i lu\u00f4n \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o v\u1ec1 c\u00e1c ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y t\u1ea1i kh\u00e1ch s\u1ea1n. Tuy nhi\u00ean, vai tr\u00f2 c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u0169ng l\u00e0 t\u1eadp trung v\u00e0o b\u1ee9c tranh to\u00e0n c\u1ea3nh trong khi \u0111\u1ec3 c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m \u0111\u1ea3m nh\u1eadn tr\u00e1ch nhi\u1ec7m h\u00e0ng ng\u00e0y c\u1ee7a h\u1ecd.<\/p>\n
B\u1ea1n n\u00ean t\u1ea1o ra c\u00e1c m\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n cho c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m c\u1ee7a m\u00ecnh d\u1eabn \u0111\u1ebfn k\u1ebft qu\u1ea3 d\u00e0i h\u1ea1n, ch\u1eb3ng h\u1ea1n nh\u01b0 t\u0103ng doanh thu h\u00e0ng n\u0103m, t\u0103ng s\u1ed1 l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp v\u00e0 c\u1ea3i thi\u1ec7n t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i tr\u00ean trang web c\u1ee7a kh\u00e1ch s\u1ea1n.<\/p>\n
M\u1eb9o 4: S\u1eed D\u1ee5ng C\u00f4ng Ngh\u1ec7 Ph\u00f9 H\u1ee3p T\u1ea1i Kh\u00e1ch S\u1ea1n C\u1ee7a B\u1ea1n<\/h3>\n
C\u00f4ng ngh\u1ec7 v\u00e0 ph\u1ea7n m\u1ec1m hi\u1ec7n \u0111\u1ea1i s\u1ebd gi\u00fap b\u1ea1n \u1edf c\u1ea3 hai \u0111\u1ea7u c\u1ee7a doanh nghi\u1ec7p. V\u1ec1 ph\u00eda kh\u00e1ch, c\u00f4ng ngh\u1ec7 m\u1edbi nh\u1ea5t \u0111\u01b0\u1ee3c mong \u0111\u1ee3i v\u00e0 n\u1ebfu b\u1ea1n kh\u00f4ng l\u00e0m cho cu\u1ed9c s\u1ed1ng c\u1ee7a h\u1ecd d\u1ec5 d\u00e0ng h\u01a1n, h\u1ecd s\u1ebd g\u00e2y kh\u00f3 kh\u0103n cho b\u1ea1n khi h\u1ecd xem x\u00e9t th\u1eddi gian l\u01b0u tr\u00fa c\u1ee7a h\u1ecd.<\/p>\n
N\u0103m v\u00ed d\u1ee5 bao g\u1ed3m:<\/p>\n
\n
Truy\u1ec1n h\u00ecnh \u0111\u1ed9 n\u00e9t cao (HDTV)<\/li>\n
Truy c\u1eadp internet t\u1ed1c \u0111\u1ed9 cao (c\u00f3 d\u00e2y v\u00e0 kh\u00f4ng d\u00e2y)<\/li>\n
\u0110\u1ebf c\u1eafm MP3 v\u00e0 \u0111\u1ed3ng h\u1ed3 b\u00e1o th\u1ee9c<\/li>\n
\u0110i\u1ec1u khi\u1ec3n \u00e1nh s\u00e1ng v\u00e0 kh\u00ed h\u1eadu t\u1eeb xa<\/li>\n
Ngu\u1ed3n \u0111i\u1ec7n, s\u1ea1c v\u00e0 k\u1ebft n\u1ed1i ti\u1ec7n l\u1ee3i<\/li>\n<\/ul>\n
\u201cM\u1ed9t s\u1ed1 ng\u01b0\u1eddi c\u00f3 th\u1ec3 xem c\u00f4ng ngh\u1ec7 l\u00e0 m\u1ed9t c\u00e1ch \u0111\u1ec3 gi\u1ea3m thi\u1ec3u s\u1ef1 t\u01b0\u01a1ng t\u00e1c c\u1ee7a con ng\u01b0\u1eddi v\u1edbi kh\u00e1ch, nh\u01b0ng ch\u00fang t\u00f4i d\u1ef1a v\u00e0o s\u1ef1 t\u01b0\u01a1ng t\u00e1c \u0111\u00f3 \u0111\u1ec3 t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t v\u00e0 l\u00e0m cho th\u1eddi gian l\u01b0u tr\u00fa c\u1ee7a m\u1ed7i kh\u00e1ch tr\u1edf n\u00ean th\u1ef1c s\u1ef1 \u0111\u00e1ng nh\u1edb,\u201d Greg Brady, T\u1ed5ng Gi\u00e1m \u0111\u1ed1c c\u1ee7a Sofitel Sydney, cho bi\u1ebft. \u201cCh\u00fang t\u00f4i c\u00f3 th\u00e1ch th\u1ee9c c\u00e2n b\u1eb1ng c\u00f4ng ngh\u1ec7 m\u1edbi v\u00e0 m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u1ee7a con ng\u01b0\u1eddi ph\u00f9 h\u1ee3p \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ch\u00fang t\u00f4i c\u00f3 c\u01a1 h\u1ed9i mang \u0111\u1ebfn cho kh\u00e1ch h\u00e0ng m\u1ed9t k\u1ef3 ngh\u1ec9 kh\u00f3 qu\u00ean.\u201d<\/p>\n
V\u1ec1 ph\u00eda kh\u00e1ch s\u1ea1n, b\u1ea1n c\u00f3 th\u1ec3 h\u01b0\u1edfng l\u1ee3i \u0111\u00e1ng k\u1ec3 t\u1eeb vi\u1ec7c lo\u1ea1i b\u1ecf ph\u01b0\u01a1ng ph\u00e1p b\u00fat v\u00e0 gi\u1ea5y v\u00e0 c\u00e0i \u0111\u1eb7t c\u00f4ng ngh\u1ec7 d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y th\u00f4ng minh.<\/p>\n
Brady gi\u1ea3i th\u00edch: \u201cTrong m\u1ed9t kh\u00e1ch s\u1ea1n n\u0103m sao l\u1edbn v\u1edbi nhi\u1ec1u c\u1eeda h\u00e0ng, vai tr\u00f2 c\u1ee7a c\u00f4ng ngh\u1ec7 v\u00e0 CNTT l\u00e0 r\u1ea5t quan tr\u1ecdng. \u201cNhi\u1ec1u n\u1ec1n t\u1ea3ng \u0111\u01b0\u1ee3c tri\u1ec3n khai \u0111\u1ec3 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho nhi\u1ec1u kh\u00eda c\u1ea1nh c\u1ee7a ho\u1ea1t \u0111\u1ed9ng gi\u00fap c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 v\u00e0 kh\u1ea3 n\u0103ng \u0111\u00e1p \u1ee9ng c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ed1i v\u1edbi kh\u00e1ch. V\u00ed d\u1ee5; d\u1ecdn ph\u00f2ng, c\u00f4ng vi\u1ec7c b\u1ea3o tr\u00ec, li\u00ean l\u1ea1c.\u201d<\/p>\n
C\u00e1c v\u00ed d\u1ee5 kh\u00e1c v\u1ec1 vi\u1ec7c tri\u1ec3n khai c\u00e1c gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m th\u00f4ng minh bao g\u1ed3m:<\/p>\n
\n
Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd k\u00eanh \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a v\u00e0 m\u1edf r\u1ed9ng ph\u00e2n ph\u1ed1i c\u1ee7a b\u1ea1n v\u1edbi c\u00e1c k\u1ebft n\u1ed1i \u0111\u1ebfn c\u00e1c \u0111\u1ea1i l\u00fd du l\u1ecbch tr\u1ef1c tuy\u1ebfn (OTA)<\/li>\n
C\u00f4ng ngh\u1ec7 \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp nh\u01b0 tr\u00ecnh t\u1ea1o trang web v\u00e0 c\u00f4ng c\u1ee5 \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn \u0111\u1ec3 thu h\u00fat nhi\u1ec1u l\u01b0\u1ee3t \u0111\u1eb7t ph\u00f2ng kh\u00f4ng c\u00f3 hoa h\u1ed3ng h\u01a1n<\/li>\n
C\u00f4ng ngh\u1ec7 qu\u1ea3n l\u00fd doanh thu \u0111\u1ec3 gi\u00fap h\u1ed7 tr\u1ee3 c\u00e1c quy\u1ebft \u0111\u1ecbnh \u0111\u1ecbnh gi\u00e1 c\u1ee7a b\u1ea1n v\u00e0 t\u1ed1i \u0111a h\u00f3a l\u1ee3i nhu\u1eadn trong th\u1eddi gian nhu c\u1ea7u cao v\u00e0 th\u1ea5p<\/li>\n<\/ul>\n
M\u1eb9o 5: Lu\u00f4n C\u1eadp Nh\u1eadt Xu H\u01b0\u1edbng V\u00e0 Tin T\u1ee9c C\u1ee7a Ng\u00e0nh<\/h3>\n
M\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n gi\u1ecfi l\u00e0 m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n am hi\u1ec3u. B\u1ea1n n\u00ean t\u1ea1o th\u1eddi gian trong th\u00f3i quen h\u00e0ng ng\u00e0y c\u1ee7a m\u00ecnh \u0111\u1ec3 ti\u1ebfp thu tin t\u1ee9c t\u1eeb c\u00e1c ngu\u1ed3n \u0111\u00e1ng tin c\u1eady nh\u1ea5t trong ng\u00e0nh. B\u1ea1n c\u00f3 th\u1ec3 d\u00e0nh 30 ph\u00fat v\u00e0o bu\u1ed5i s\u00e1ng b\u00ean t\u00e1ch c\u00e0 ph\u00ea \u0111\u1ec3 \u0111\u1ecdc blog, duy\u1ec7t Twitter v\u00e0 c\u1eadp nh\u1eadt tin t\u1ee9c ng\u00e0nh.<\/p>\n
Bi\u1ebft c\u00e1c xu h\u01b0\u1edbng hi\u1ec7n t\u1ea1i v\u00e0 hi\u1ec3u \u00fd ki\u1ebfn c\u1ee7a c\u00e1c chuy\u00ean gia \u0111\u00e1ng tin c\u1eady cu\u1ed1i c\u00f9ng s\u1ebd c\u00f3 t\u00e1c \u0111\u1ed9ng l\u1edbn \u0111\u1ebfn c\u00e1c quy\u1ebft \u0111\u1ecbnh b\u1ea1n \u0111\u01b0a ra li\u00ean quan \u0111\u1ebfn th\u00e0nh c\u00f4ng l\u00e2u d\u00e0i c\u1ee7a kh\u00e1ch s\u1ea1n.<\/p>\n
M\u1eb9o 6: D\u00e0nh Th\u1eddi Gian T\u1ea1i Khu\u00f4n Vi\u00ean Kh\u00e1ch S\u1ea1n<\/h3>\n
R\u1ea5t d\u1ec5 d\u00e0ng \u0111\u1ec3 d\u00e0nh v\u00f4 t\u1eadn gi\u1edd trong v\u0103n ph\u00f2ng, nh\u01b0ng \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 b\u1ea1n kh\u00f4ng b\u1ecb ng\u1eaft k\u1ebft n\u1ed1i v\u1edbi c\u01a1 s\u1edf c\u1ee7a m\u00ecnh.<\/p>\n
Sau cu\u1ed9c h\u1ecdp nh\u00e2n vi\u00ean bu\u1ed5i s\u00e1ng, h\u00e3y d\u00e0nh th\u1eddi gian \u1edf s\u1ea3nh \u0111\u1ec3 ch\u00e0o \u0111\u00f3n kh\u00e1ch v\u00e0 th\u1ea3o lu\u1eadn v\u1ec1 ph\u1ea3n h\u1ed3i v\u1edbi h\u1ecd. Th\u01b0\u1eddng xuy\u00ean gh\u00e9 th\u0103m nh\u00e0 b\u1ebfp, c\u01a1 s\u1edf gi\u1eb7t l\u00e0 v\u00e0 c\u00e1c khu v\u1ef1c chung.<\/p>\n
B\u1eb1ng c\u00e1ch c\u00f3 m\u1eb7t t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a m\u00ecnh, b\u1ea1n s\u1ebd hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 nh\u1eefng g\u00ec c\u1ea7n l\u00e0m \u0111\u1ec3 bi\u1ebfn n\u00f3 th\u00e0nh m\u1ed9t c\u01a1 s\u1edf th\u00e0nh c\u00f4ng.<\/p>\n
Theo nhi\u1ec1u c\u00e1ch, qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n l\u00e0 m\u1ed9t h\u00ecnh th\u1ee9c ngh\u1ec7 thu\u1eadt. C\u00e2n b\u1eb1ng c\u00e1ch ti\u1ebfp c\u1eadn \u0111\u1ed9c \u0111\u00e1o c\u1ee7a ri\u00eang b\u1ea1n v\u1edbi c\u00e1c xu h\u01b0\u1edbng v\u00e0 c\u00f4ng ngh\u1ec7 c\u1ee7a ng\u00e0nh l\u00e0 m\u1ed9t nhi\u1ec7m v\u1ee5 t\u1ebf nh\u1ecb, nh\u01b0ng \u0111\u00e2y l\u00e0 t\u1ea5t c\u1ea3 nh\u1eefng \u0111i\u1ec1u b\u1ea1n c\u1ea7n d\u1ef1a v\u00e0o \u0111\u1ec3 th\u00e0nh c\u00f4ng.<\/p>\n
K\u1ebft Lu\u1eadn<\/h2>\n
V\u1edbi nh\u1eefng m\u1eb9o v\u00e0 th\u1ee7 thu\u1eadt tr\u00ean, b\u1ea1n \u0111\u00e3 c\u00f3 trong tay nh\u1eefng c\u00f4ng c\u1ee5 c\u1ea7n thi\u1ebft<\/span> \u0111\u1ec3 \u0111\u01b0a kh\u00e1ch s\u1ea1n c\u1ee7a m\u00ecnh l\u00ean m\u1ed9t t\u1ea7m cao m\u1edbi. H\u00e3y nh\u1edb r\u1eb1ng, th\u00e0nh c\u00f4ng kh\u00f4ng \u0111\u1ebfn trong m\u1ed9t s\u1edbm m\u1ed9t chi\u1ec1u, m\u00e0 l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a s\u1ef1 n\u1ed7 l\u1ef1c, ki\u00ean tr\u00ec v\u00e0 kh\u00f4ng ng\u1eebng h\u1ecdc h\u1ecfi. Ch\u00fac b\u1ea1n th\u00e0nh c\u00f4ng tr\u00ean con \u0111\u01b0\u1eddng kinh doanh kh\u00e1ch s\u1ea1n!<\/p>\n
<\/body>
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“`html B\u00ed Quy\u1ebft Th\u00e0nh C\u00f4ng Trong Kinh Doanh Kh\u00e1ch S\u1ea1n: M\u1eb9o v\u00e0 Th\u1ee7 Thu\u1eadt T\u1eeb Chuy\u00ean Gia B\u1ea1n \u0111ang t\u00ecm ki\u1ebfm nh\u1eefng l\u1eddi khuy\u00ean gi\u00e1 tr\u1ecb \u0111\u1ec3 \u0111\u01b0a kh\u00e1ch s\u1ea1n c\u1ee7a m\u00ecnh l\u00ean m\u1ed9t t\u1ea7m cao m\u1edbi? B\u00e0i vi\u1ebft n\u00e0y s\u1ebd chia s\u1ebb nh\u1eefng b\u00ed quy\u1ebft th\u00e0nh c\u00f4ng trong kinh doanh kh\u00e1ch s\u1ea1n, t\u1eeb qu\u1ea3n […]<\/p>\n","protected":false},"author":1,"featured_media":448248,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[17],"tags":[],"class_list":["post-448374","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/448374","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=448374"}],"version-history":[{"count":0,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/448374\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/448248"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=448374"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=448374"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=448374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}