T\u00edch H\u1ee3p PMS: Gi\u1ea3i Ph\u00e1p T\u1ed1i \u01afu Cho Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n Hi\u1ec7u Qu\u1ea3<\/title><br \/>\n <meta name=\"description\" content=\"T\u00ecm hi\u1ec3u v\u1ec1 t\u00edch h\u1ee3p PMS (Property Management System) cho kh\u00e1ch s\u1ea1n. B\u00e0i vi\u1ebft n\u00e0y gi\u1ea3i th\u00edch c\u00e1ch t\u00edch h\u1ee3p PMS ho\u1ea1t \u0111\u1ed9ng, l\u1ee3i \u00edch, v\u00e0 t\u1ea1i sao n\u00f3 quan tr\u1ecdng cho vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n hi\u1ec7u qu\u1ea3.\"><br \/>\n <meta name=\"keywords\" content=\"t\u00edch h\u1ee3p PMS, h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n, qu\u1ea3n l\u00fd k\u00eanh ph\u00e2n ph\u1ed1i, ph\u1ea7n m\u1ec1m kh\u00e1ch s\u1ea1n, t\u1ef1 \u0111\u1ed9ng h\u00f3a kh\u00e1ch s\u1ea1n, t\u1ed1i \u01b0u h\u00f3a doanh thu kh\u00e1ch s\u1ea1n\"><\/p>\n<style>\n body {\n font-family: Arial, sans-serif;\n line-height: 1.6;\n margin: 20px;\n }\n h1, h2, h3, h4 {\n color: #333;\n }\n .red {\n color: red;\n }\n strong {\n font-weight: bold;\n }\n underline {\n text-decoration: underline;\n }\n <\/style>\n<p><\/head><br \/>\n<body><\/p>\n<h1><underline>T\u00edch H\u1ee3p PMS: Gi\u1ea3i Ph\u00e1p T\u1ed1i \u01afu Cho Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n Hi\u1ec7u Qu\u1ea3<\/underline><\/h1>\n<h2>Gi\u1edbi Thi\u1ec7u V\u1ec1 T\u00edch H\u1ee3p PMS<\/h2>\n<p>Trong ng\u00e0nh kh\u00e1ch s\u1ea1n c\u1ea1nh tranh ng\u00e0y nay, vi\u1ec7c qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t \u0111\u1ec3 th\u00e0nh c\u00f4ng. <strong>T\u00edch h\u1ee3p PMS (Property Management System – H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n)<\/strong> \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 t\u1ed1i \u01b0u h\u00f3a c\u00e1c ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y c\u1ee7a kh\u00e1ch s\u1ea1n. B\u00e0i vi\u1ebft n\u00e0y s\u1ebd \u0111i s\u00e2u v\u00e0o kh\u00e1i ni\u1ec7m t\u00edch h\u1ee3p PMS, c\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng, l\u1ee3i \u00edch mang l\u1ea1i v\u00e0 nh\u1eefng \u0111i\u1ec1u c\u1ea7n l\u01b0u \u00fd khi tri\u1ec3n khai.<\/p>\n<p> <img decoding=\"async\" src=\"#\" alt=\"T\u00edch h\u1ee3p PMS\" style=\"width: 80%; margin: 20px auto; display: block;\"><\/p>\n<h2><underline>PMS L\u00e0 G\u00ec V\u00e0 T\u1ea1i Sao T\u00edch H\u1ee3p L\u1ea1i Quan Tr\u1ecdng?<\/underline><\/h2>\n<p>PMS l\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng ph\u1ea7n m\u1ec1m trung t\u00e2m gi\u00fap kh\u00e1ch s\u1ea1n qu\u1ea3n l\u00fd c\u00e1c ho\u1ea1t \u0111\u1ed9ng nh\u01b0 \u0111\u1eb7t ph\u00f2ng, qu\u1ea3n l\u00fd ph\u00f2ng, thanh to\u00e1n, qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng, v\u00e0 nhi\u1ec1u h\u01a1n n\u1eefa. <strong>Kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p c\u1ee7a PMS<\/strong> cho ph\u00e9p n\u00f3 k\u1ebft n\u1ed1i li\u1ec1n m\u1ea1ch v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1c nh\u01b0 channel manager (qu\u1ea3n l\u00fd k\u00eanh ph\u00e2n ph\u1ed1i), booking engine (c\u00f4ng c\u1ee5 \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn), h\u1ec7 th\u1ed1ng thanh to\u00e1n v\u00e0 c\u00e1c ph\u1ea7n m\u1ec1m kh\u00e1ch s\u1ea1n kh\u00e1c. \u0110i\u1ec1u n\u00e0y t\u1ea1o ra m\u1ed9t h\u1ec7 sinh th\u00e1i qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n to\u00e0n di\u1ec7n, gi\u00fap c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/p>\n<h3><underline>T\u1ea1i Sao Kh\u1ea3 N\u0103ng T\u00edch H\u1ee3p L\u1ea1i Quan Tr\u1ecdng \u0110\u1ed1i V\u1edbi Ph\u1ea7n M\u1ec1m PMS?<\/underline><\/h3>\n<p>PMS l\u00e0 trung t\u00e2m \u0111i\u1ec1u h\u00e0nh c\u1ee7a m\u1ecdi kh\u00e1ch s\u1ea1n. Khi <span class=\"red\">PMS \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi c\u00e1c ph\u1ea7n m\u1ec1m kh\u00e1c<\/span>, n\u00f3 c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 t\u0103ng t\u1ed1c c\u00e1c quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng, gi\u00fap kh\u00e1ch s\u1ea1n ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 gi\u1ea3m thi\u1ec3u sai s\u00f3t. H\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng m\u1ed9t h\u1ec7 th\u1ed1ng n\u01a1i m\u1ecdi th\u1ee9 t\u1eeb \u0111\u1eb7t ph\u00f2ng \u0111\u1ebfn thanh to\u00e1n \u0111\u1ec1u \u0111\u01b0\u1ee3c \u0111\u1ed3ng b\u1ed9 h\u00f3a, gi\u1ea3m thi\u1ec3u t\u1ed1i \u0111a c\u00f4ng vi\u1ec7c th\u1ee7 c\u00f4ng.<\/p>\n<h4><underline>1. T\u00edch H\u1ee3p PMS Gi\u00fap \u0110\u01a1n Gi\u1ea3n H\u00f3a Vi\u1ec7c \u0110\u1eb7t Ph\u00f2ng<\/underline><\/h4>\n<p><span class=\"red\">T\u00edch h\u1ee3p PMS<\/span> l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 thi\u1ebft y\u1ebfu cho c\u00e1c kh\u00e1ch s\u1ea1n mu\u1ed1n c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng tr\u1ef1c tuy\u1ebfn. Kh\u00e1ch h\u00e0ng ng\u00e0y nay c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng t\u00ecm ki\u1ebfm th\u00f4ng tin v\u00e0 so s\u00e1nh gi\u00e1 c\u1ea3 th\u00f4ng qua c\u00e1c c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm, website so s\u00e1nh gi\u00e1 v\u00e0 c\u00e1c \u0111\u1ea1i l\u00fd du l\u1ecbch tr\u1ef1c tuy\u1ebfn (OTA) nh\u01b0 Booking.com, Expedia v\u00e0 Airbnb. \u0110\u1ec3 t\u0103ng c\u01a1 h\u1ed9i thu h\u00fat kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, c\u00e1c kh\u00e1ch s\u1ea1n c\u1ea7n ph\u1ea3i ni\u00eam y\u1ebft th\u00f4ng tin ph\u00f2ng v\u00e0 gi\u00e1 tr\u00ean c\u00e0ng nhi\u1ec1u OTA c\u00e0ng t\u1ed1t. T\u00edch h\u1ee3p PMS gi\u00fap kh\u00e1ch s\u1ea1n qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 c\u00e1c k\u00eanh ph\u00e2n ph\u1ed1i tr\u1ef1c tuy\u1ebfn n\u00e0y, \u0111\u1ea3m b\u1ea3o th\u00f4ng tin lu\u00f4n \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt v\u00e0 \u0111\u1ed3ng b\u1ed9.<\/p>\n<h4><underline>2. T\u00edch H\u1ee3p PMS T\u1ed1i \u01afu H\u00f3a C\u00e1c Ho\u1ea1t \u0110\u1ed9ng C\u1ee7a Kh\u00e1ch S\u1ea1n<\/underline><\/h4>\n<p><span class=\"red\">C\u00e1c gi\u1ea3i ph\u00e1p t\u00edch h\u1ee3p PMS<\/span> cho ph\u00e9p h\u1ee3p nh\u1ea5t c\u00e1c b\u1ed9 ph\u1eadn quan tr\u1ecdng nh\u01b0 kinh doanh, l\u1ec5 t\u00e2n, x\u1eed l\u00fd thanh to\u00e1n v\u00e0 qu\u1ea3n l\u00fd doanh thu. V\u1edbi t\u00edch h\u1ee3p li\u1ec1n m\u1ea1ch, \u0111\u1ed9i ng\u0169 kinh doanh c\u00f3 th\u1ec3 d\u1ef1 b\u00e1o nhu c\u1ea7u ch\u00ednh x\u00e1c d\u1ef1a tr\u00ean d\u1eef li\u1ec7u c\u00f4ng su\u1ea5t ph\u00f2ng theo th\u1eddi gian th\u1ef1c, trong khi nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n c\u00f3 th\u1ec3 qu\u1ea3n l\u00fd vi\u1ec7c nh\u1eadn v\u00e0 tr\u1ea3 ph\u00f2ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 m\u00e0 kh\u00f4ng c\u1ea7n nh\u1eadp d\u1eef li\u1ec7u th\u1ee7 c\u00f4ng. Vi\u1ec7c x\u1eed l\u00fd thanh to\u00e1n tr\u1edf n\u00ean an to\u00e0n h\u01a1n v\u1edbi c\u00e1c gi\u1ea3i ph\u00e1p t\u00edch h\u1ee3p, gi\u1ea3m thi\u1ec3u r\u1ee7i ro gian l\u1eadn. Qu\u1ea3n l\u00fd doanh thu \u0111\u01b0\u1ee3c h\u01b0\u1edfng l\u1ee3i t\u1eeb vi\u1ec7c ti\u1ebfp c\u1eadn d\u1eef li\u1ec7u to\u00e0n di\u1ec7n v\u1ec1 gi\u00e1 ph\u00f2ng, cho ph\u00e9p \u00e1p d\u1ee5ng c\u00e1c chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ecbnh gi\u00e1 \u0111\u1ed9ng \u0111\u1ec3 t\u1ed1i \u0111a h\u00f3a doanh thu. Kh\u1ea3 n\u0103ng chia s\u1ebb th\u00f4ng tin li\u00ean quan gi\u1eefa PMS v\u00e0 c\u00e1c h\u1ec7 th\u1ed1ng n\u1ed9i b\u1ed9 kh\u00e1c, bao g\u1ed3m c\u1ea3 d\u1eef li\u1ec7u t\u1eeb c\u00e1c k\u00eanh b\u00ean ngo\u00e0i, kh\u00f4ng ch\u1ec9 lo\u1ea1i b\u1ecf nhu c\u1ea7u l\u00e0m vi\u1ec7c th\u1ee7 c\u00f4ng t\u1ed1n th\u1eddi gian m\u00e0 c\u00f2n gi\u00fap b\u1ea1n \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh kinh doanh t\u1ed1t h\u01a1n, d\u1eabn \u0111\u1ebfn t\u0103ng doanh thu.<\/p>\n<h2><underline>C\u00e1ch Th\u1ee9c Ho\u1ea1t \u0110\u1ed9ng C\u1ee7a T\u00edch H\u1ee3p PMS<\/underline><\/h2>\n<p><span class=\"red\">T\u00edch h\u1ee3p PMS<\/span> ho\u1ea1t \u0111\u1ed9ng b\u1eb1ng c\u00e1ch truy\u1ec1n t\u1ea3i, c\u1eadp nh\u1eadt v\u00e0 hi\u1ec3n th\u1ecb d\u1eef li\u1ec7u m\u1ed9t c\u00e1ch li\u1ec1n m\u1ea1ch gi\u1eefa c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 c\u00e1ch t\u00edch h\u1ee3p hai chi\u1ec1u v\u1edbi m\u1ed9t channel manager th\u1ef1c s\u1ef1 ho\u1ea1t \u0111\u1ed9ng:<\/p>\n<h3><underline>B\u01b0\u1edbc 1: T\u00edch H\u1ee3p PMS V\u1edbi Channel Manager<\/underline><\/h3>\n<p>M\u1ed9t channel manager \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi PMS s\u1ebd x\u00e2y d\u1ef1ng m\u1ed9t li\u00ean k\u1ebft gi\u1eefa PMS ho\u1eb7c CRS c\u1ee7a kh\u00e1ch s\u1ea1n v\u1edbi H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd doanh thu (RMS) v\u00e0 c\u00e1c k\u00eanh \u0111\u1eb7t ph\u00f2ng \u0111\u00e3 ch\u1ecdn c\u1ee7a kh\u00e1ch s\u1ea1n, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf trang web c\u1ee7a ri\u00eang h\u1ecd, OTA v\u00e0 H\u1ec7 th\u1ed1ng ph\u00e2n ph\u1ed1i to\u00e0n c\u1ea7u (GDS). M\u1ed9t channel manager hi\u1ec7u qu\u1ea3 s\u1ebd gi\u00fap t\u0103ng doanh thu tr\u1ef1c tuy\u1ebfn, h\u1ee3p l\u00fd h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh v\u00e0 gi\u1ea3m chi ph\u00ed thu h\u00fat kh\u00e1ch h\u00e0ng.<\/p>\n<h3><underline>B\u01b0\u1edbc 2: Trao \u0110\u1ed5i D\u1eef Li\u1ec7u Nhanh Ch\u00f3ng V\u00e0 An To\u00e0n<\/underline><\/h3>\n<p>Th\u00f4ng tin sau \u0111\u00f3 \u0111\u01b0\u1ee3c trao \u0111\u1ed5i ngay l\u1eadp t\u1ee9c qua k\u1ebft n\u1ed1i hai chi\u1ec1u n\u00e0y t\u1eeb kh\u00e1ch s\u1ea1n \u0111\u1ebfn c\u00e1c \u0111\u1ea1i l\u00fd du l\u1ecbch tr\u1ef1c tuy\u1ebfn (OTA) nh\u01b0 Expedia, Booking.com, HRS v\u00e0 Agoda, c\u00f9ng nhi\u1ec1u \u0111\u1ea1i l\u00fd kh\u00e1c. M\u1ed9t h\u1ec7 th\u1ed1ng m\u1ea1nh m\u1ebd c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i v\u1edbi h\u00e0ng tr\u0103m OTA, t\u1eeb nh\u1eefng g\u00e3 kh\u1ed5ng l\u1ed3 to\u00e0n c\u1ea7u nh\u01b0 Airbnb \u0111\u1ebfn c\u00e1c trang web niche khu v\u1ef1c.<\/p>\n<h3><underline>B\u01b0\u1edbc 3: T\u1ef1 \u0110\u1ed9ng C\u1eadp Nh\u1eadt Th\u00f4ng Tin Tr\u00ean C\u00e1c H\u1ec7 Th\u1ed1ng<\/underline><\/h3>\n<p>Khi ch\u1ed7 \u1edf \u0111\u01b0\u1ee3c mua th\u00f4ng qua m\u1ed9t trong c\u00e1c trang web \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn n\u00e0y, PMS c\u1ee7a kh\u00e1ch s\u1ea1n s\u1ebd t\u1ef1 \u0111\u1ed9ng c\u1eadp nh\u1eadt, c\u00f3 ngh\u0129a l\u00e0 nh\u1eefng ng\u00e0y nh\u1eadp th\u1ee7 c\u00f4ng t\u1eebng \u0111\u1eb7t ph\u00f2ng \u0111\u00e3 qua. Trong khi \u0111\u00f3, gi\u00e1 c\u1ea3, t\u00ecnh tr\u1ea1ng ph\u00f2ng tr\u1ed1ng v\u00e0 c\u00e1c h\u1ea1n ch\u1ebf theo th\u1eddi gian th\u1ef1c s\u1ebd t\u1ef1 \u0111\u1ed9ng \u0111\u01b0\u1ee3c g\u1eedi t\u1eeb PMS \u0111\u1ebfn c\u00e1c k\u00eanh tr\u1ef1c tuy\u1ebfn kh\u00e1c nhau c\u1ee7a kh\u00e1ch s\u1ea1n. C\u00e1c kh\u00e1ch s\u1ea1n gi\u1edd \u0111\u00e2y c\u00f3 th\u1ec3 t\u1ed1i \u0111a h\u00f3a l\u01b0\u1ee3ng ph\u00f2ng v\u00e0 doanh thu m\u00e0 kh\u00f4ng s\u1ee3 \u0111\u1eb7t ph\u00f2ng qu\u00e1 m\u1ee9c.<\/p>\n<p> <img decoding=\"async\" src=\"#\" alt=\"PMS Integration: How does it work?\" style=\"width: 80%; margin: 20px auto; display: block;\"><\/p>\n<h2><underline>T\u1ea1i Sao T\u00edch H\u1ee3p Hai Chi\u1ec1u PMS L\u1ea1i Quan Tr\u1ecdng?<\/underline><\/h2>\n<p><span class=\"red\">T\u00edch h\u1ee3p hai chi\u1ec1u<\/span> v\u1edbi PMS c\u1ee7a b\u1ea1n gi\u00fap gi\u1ea3m \u0111\u00e1ng k\u1ec3 chi ph\u00ed thu h\u00fat kh\u00e1ch h\u00e0ng. \u0110\u1ed1i v\u1edbi m\u1ed7i \u0111\u1eb7t ph\u00f2ng \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng \u0111i\u1ec1n, kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng th\u1eddi gian \u0111\u00f3 \u0111\u1ec3 qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 d\u00e0nh nhi\u1ec1u th\u1eddi gian h\u01a1n cho tr\u1ea3i nghi\u1ec7m t\u1ed5ng th\u1ec3 c\u1ee7a kh\u00e1ch.<\/p>\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng g\u00ec b\u1ea1n c\u00f3 th\u1ec3 mong \u0111\u1ee3i n\u1ebfu <span class=\"red\">KH\u00d4NG<\/span> c\u00f3 channel manager \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi PMS c\u1ee7a b\u1ea1n:<\/p>\n<ul>\n<li>Ph\u00e2n ph\u1ed1i th\u1ee7 c\u00f4ng h\u00e0ng t\u1ed3n kho v\u00e0 gi\u00e1 c\u1ea3 tr\u00ean nhi\u1ec1u k\u00eanh tr\u1ef1c tuy\u1ebfn l\u00e0 c\u1ef1c k\u1ef3 t\u1ed1n th\u1eddi gian, d\u1ec5 x\u1ea3y ra l\u1ed7i v\u00e0 m\u1ec7t m\u1ecfi.<\/li>\n<li>Qu\u00e1 tr\u00ecnh c\u1eadp nh\u1eadt gi\u00e1 c\u1ea3 v\u00e0 h\u00e0ng t\u1ed3n kho tr\u00ean OTA KH\u00d4NG theo th\u1eddi gian th\u1ef1c.<\/li>\n<li>\u0110i\u1ec1u n\u00e0y ch\u1eafc ch\u1eafn l\u00e0m ph\u00e1t sinh t\u00ecnh tr\u1ea1ng \u0111\u1eb7t ph\u00f2ng qu\u00e1 m\u1ee9c.<\/li>\n<li>Kh\u00f4ng c\u00f3 g\u00ec \u0111\u1ea3m b\u1ea3o vi\u1ec7c b\u00e1n h\u1ebft h\u00e0ng t\u1ed3n kho c\u1ee7a b\u1ea1n.<\/li>\n<\/ul>\n<h2><underline>Nh\u1eefng Quan Ni\u1ec7m Sai L\u1ea7m Th\u01b0\u1eddng G\u1eb7p V\u1ec1 T\u00edch H\u1ee3p PMS Kh\u00e1ch S\u1ea1n<\/underline><\/h2>\n<p>M\u1ed9t s\u1ed1 ch\u1ee7 kh\u00e1ch s\u1ea1n ng\u1ea7n ng\u1ea1i \u00e1p d\u1ee5ng ph\u1ea7n m\u1ec1m t\u00edch h\u1ee3p PMS ho\u1eb7c chuy\u1ec3n sang c\u00e1c h\u1ec7 th\u1ed1ng m\u1edbi v\u00ec s\u1ee3 m\u1ea5t c\u00e1c quy tr\u00ecnh m\u00e0 h\u1ecd ngh\u0129 l\u00e0 \u0111ang ho\u1ea1t \u0111\u1ed9ng. Nhi\u1ec1u gi\u1ea3 \u0111\u1ecbnh d\u01b0\u1eddng nh\u01b0 v\u00f4 c\u0103n c\u1ee9. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng g\u00ec ch\u00fang ta \u0111\u00e3 th\u1ea5y:<\/p>\n<h3><underline>1. T\u00edch H\u1ee3p Tr\u00ean N\u1ec1n T\u1ea3ng \u0110\u00e1m M\u00e2y PMS G\u00e2y Kh\u00f3 Hi\u1ec3u Ho\u1eb7c Kh\u00f3 S\u1eed D\u1ee5ng<\/underline><\/h3>\n<p>V\u00ec n\u00f3 v\u00f4 h\u00ecnh, m\u1ed9t s\u1ed1 nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n tin r\u1eb1ng vi\u1ec7c s\u1eed d\u1ee5ng t\u00edch h\u1ee3p tr\u00ean n\u1ec1n t\u1ea3ng \u0111\u00e1m m\u00e2y s\u1ebd kh\u00f3 h\u1ecdc v\u00e0 qu\u00e1 kh\u00f3 \u0111\u1ec3 theo d\u00f5i. \u0110i\u1ec1u ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0111\u00fang. Tr\u00ean th\u1ef1c t\u1ebf, m\u1ed9t ch\u1ee7 kh\u00e1ch s\u1ea1n th\u1eadm ch\u00ed c\u00f2n b\u00e1o c\u00e1o r\u1eb1ng vi\u1ec7c thi\u1ebft l\u1eadp r\u1ea5t d\u1ec5 d\u00e0ng v\u00e0 nh\u00f3m c\u1ee7a h\u1ecd \u0111\u00e3 nhanh ch\u00f3ng h\u1ecdc c\u00e1ch \u0111i\u1ec1u h\u01b0\u1edbng h\u1ec7 th\u1ed1ng m\u1edbi. <span class=\"red\">T\u00edch h\u1ee3p PMS<\/span> d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y cho ph\u00e9p b\u1ea1n gi\u1eef m\u1ecdi th\u1ee9 \u1edf m\u1ed9t n\u01a1i v\u00e0 n\u00f3 kh\u00f4ng bao gi\u1edd c\u00f3 th\u1ec3 b\u1ecb m\u1ea5t. B\u1ea1n c\u00f3 th\u1ec3 truy c\u1eadp d\u1eef li\u1ec7u c\u1ee7a m\u00ecnh t\u1eeb b\u1ea5t k\u1ef3 v\u1ecb tr\u00ed n\u00e0o mi\u1ec5n l\u00e0 b\u1ea1n c\u00f3 Internet. Nhi\u1ec1u t\u00e1c v\u1ee5 b\u1ea1n th\u1ef1c hi\u1ec7n b\u1eb1ng nhi\u1ec1u ch\u01b0\u01a1ng tr\u00ecnh ho\u1eb7c s\u00e1ch c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n t\u1eeb m\u1ed9t v\u1ecb tr\u00ed trung t\u00e2m duy nh\u1ea5t v\u1edbi PMS \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p \u0111\u1ea7y \u0111\u1ee7. \u0110i\u1ec1u n\u00e0y c\u0169ng c\u00f3 ngh\u0129a l\u00e0 b\u1ea1n c\u00f3 th\u1ec3 c\u1ed9ng t\u00e1c t\u1ed1t h\u01a1n v\u1edbi c\u00e1c nh\u00e2n vi\u00ean kh\u00e1c c\u1ea7n truy c\u1eadp c\u00f9ng m\u1ed9t th\u00f4ng tin.<\/p>\n<h3><underline>2. D\u1eef Li\u1ec7u Nh\u1ea1y C\u1ea3m Kh\u00f4ng An To\u00e0n V\u00e0 D\u1ec5 B\u1ecb T\u1ea5n C\u00f4ng<\/underline><\/h3>\n<p>M\u1eb7c d\u00f9 th\u00f4ng tin trong PMS \u0111\u00e1m m\u00e2y c\u1ee7a b\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c gi\u1eef d\u01b0\u1edbi kh\u00f3a v\u00e0 ch\u00eca kh\u00f3a, nh\u01b0ng n\u00f3 ch\u1eafc ch\u1eafn \u0111\u01b0\u1ee3c m\u00e3 h\u00f3a v\u00e0 sao l\u01b0u. Kh\u00f4ng c\u00f3 g\u00ec \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef ‘t\u1ea1i ch\u1ed7’ ngay c\u1ea3 khi m\u00e1y t\u00ednh c\u1ee7a b\u1ea1n b\u1ecb h\u1ecfng ho\u1eb7c m\u00e1y t\u00ednh x\u00e1ch tay c\u1ee7a b\u1ea1n b\u1ecb m\u1ea5t, d\u1eef li\u1ec7u c\u1ee7a b\u1ea1n v\u1eabn c\u00f3 th\u1ec3 truy c\u1eadp \u0111\u01b0\u1ee3c \u0111\u1ed1i v\u1edbi b\u1ea1n. V\u1edbi d\u1eef li\u1ec7u an to\u00e0n tr\u00ean \u0111\u00e1m m\u00e2y, b\u1ea1n kh\u00f4ng ph\u1ea3i lo l\u1eafng v\u1ec1 vi r\u00fat ho\u1eb7c l\u1ed7i v\u00e0 vi\u1ec7c hack \u00edt c\u00f3 kh\u1ea3 n\u0103ng th\u00e0nh c\u00f4ng h\u01a1n nh\u1edd t\u01b0\u1eddng l\u1eeda b\u1ea3o m\u1eadt v\u00e0 c\u1ed5ng x\u00e1c th\u1ef1c.<\/p>\n<h3><underline>3. Ph\u1ea7n M\u1ec1m Hi\u1ec7n T\u1ea1i Ho\u1ea1t \u0110\u1ed9ng T\u1ed1t Nh\u01b0 C\u00f4ng Ngh\u1ec7 \u0110\u00e1m M\u00e2y<\/underline><\/h3>\n<p>\u0110i\u1ec1u n\u00e0y kh\u00f3 c\u00f3 th\u1ec3 \u0111\u00fang v\u00e0 ngay c\u1ea3 khi \u0111\u00fang, n\u00f3 c\u0169ng s\u1ebd kh\u00f4ng t\u1ed3n t\u1ea1i l\u00e2u. Ph\u1ea7n m\u1ec1m \u0111\u00e1m m\u00e2y, \u0111\u1eb7c bi\u1ec7t nh\u01b0 n\u1ec1n t\u1ea3ng kh\u00e1ch s\u1ea1n, li\u00ean t\u1ee5c \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt v\u00e0 ph\u00e1t tri\u1ec3n, c\u00f3 ngh\u0129a l\u00e0 ng\u01b0\u1eddi d\u00f9ng t\u1ef1 \u0111\u1ed9ng nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1c l\u1ee3i \u00edch c\u00f3 trong ph\u00ed h\u00e0ng th\u00e1ng c\u1ee7a h\u1ecd. N\u1ebfu m\u00e1y ch\u1ee7 hi\u1ec7n t\u1ea1i c\u1ee7a b\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt, n\u00f3 s\u1ebd tr\u1edf n\u00ean ch\u1eadm v\u00e0 d\u1ec5 b\u1ecb t\u1ea5n c\u00f4ng, trong khi vi\u1ec7c c\u1eadp nh\u1eadt n\u00f3 \u0111\u00f2i h\u1ecfi th\u00eam th\u1eddi gian v\u00e0 chi ph\u00ed l\u1edbn h\u01a1n ph\u1ea3i th\u1ef1c hi\u1ec7n qu\u00e1 th\u01b0\u1eddng xuy\u00ean.<\/p>\n<h3><underline>4. T\u00edch H\u1ee3p PMS Ch\u1ec9 Ph\u00f9 H\u1ee3p V\u1edbi C\u00e1c Kh\u00e1ch S\u1ea1n L\u1edbn<\/underline><\/h3>\n<p>Th\u1ef1c t\u1ebf l\u00e0 c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n nh\u1ecf h\u01a1n ho\u1eb7c \u0111\u1ed9c l\u1eadp th\u01b0\u1eddng b\u1ecb k\u00e9o c\u0103ng h\u01a1n b\u1ea5t k\u1ef3 ai. V\u1edbi \u00edt nh\u00e2n vi\u00ean h\u01a1n v\u00e0 nhi\u1ec1u tr\u00e1ch nhi\u1ec7m h\u01a1n, th\u1eddi gian v\u00e0 r\u1eafc r\u1ed1i ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng t\u00edch h\u1ee3p ph\u1ea7n m\u1ec1m PMS l\u00e0 r\u1ea5t quan tr\u1ecdng. N\u00f3 c\u0169ng c\u00f3 th\u1ec3 l\u00e0 s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa vi\u1ec7c nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1c \u0111\u1eb7t ph\u00f2ng c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea1t c\u00f4ng su\u1ea5t t\u1ed1i \u0111a ho\u1eb7c m\u1ea5t doanh thu tr\u00ean c\u00e1c ph\u00f2ng tr\u1ed1ng. N\u1ebfu b\u1ea1n l\u00e0 nh\u00e0 cung c\u1ea5p ch\u1ed7 \u1edf nh\u1ecf, h\u00e3y c\u00e2n nh\u1eafc d\u00f9ng th\u1eed Little Hotelier, m\u1ed9t PMS d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng \u0111\u1eb7c bi\u1ec7t cho c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n nh\u1ecf, ch\u1ee7 s\u1edf h\u1eefu t\u00e0i s\u1ea3n, ng\u01b0\u1eddi \u0111i\u1ec1u h\u00e0nh nh\u00e0 ngh\u1ec9 ch\u1ec9 ph\u1ee5c v\u1ee5 b\u1eefa s\u00e1ng, v.v.<\/p>\n<h3><underline>5. T\u00edch H\u1ee3p PMS Qu\u00e1 \u0110\u1eaft<\/underline><\/h3>\n<p>C\u00e1c h\u1ec7 th\u1ed1ng d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y th\u1ef1c s\u1ef1 r\u1ea5t hi\u1ec7u qu\u1ea3 v\u1ec1 chi ph\u00ed. Ngay c\u1ea3 m\u1ed9t th\u00e1ng s\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng kh\u00e1ch s\u1ea1n h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi v\u1edbi h\u1ec7 sinh th\u00e1i t\u00edch h\u1ee3p \u0111\u1ed1i t\u00e1c l\u1edbn nh\u1ea5t c\u0169ng c\u00f3 chi ph\u00ed th\u1ea5p h\u01a1n nhi\u1ec1u so v\u1edbi gi\u00e1 kh\u00e1ch s\u1ea1n trung b\u00ecnh m\u1ed7i \u0111\u00eam \u1edf Ch\u00e2u \u00c2u. B\u1ea1n kh\u00f4ng bao gi\u1edd y\u00eau c\u1ea7u b\u1ea5t k\u1ef3 ph\u1ea7n c\u1ee9ng, gi\u1ea3i ph\u00e1p sao l\u01b0u, c\u1ea5p ph\u00e9p, c\u1eadp nh\u1eadt v\u00e0 s\u1eeda ch\u1eefa b\u1ed5 sung n\u00e0o. Ngo\u00e0i ra, kh\u00f4ng c\u00f3 quy tr\u00ecnh thi\u1ebft l\u1eadp k\u00e9o d\u00e0i v\u00e0 v\u1edbi th\u1eddi gian b\u1ea1n ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c khi s\u1eed d\u1ee5ng n\u00f3, nhi\u1ec1u t\u00e0i nguy\u00ean h\u01a1n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c chuy\u1ec3n h\u01b0\u1edbng sang t\u0103ng tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch v\u00e0 c\u00e1c lu\u1ed3ng doanh thu.<\/p>\n<p>C\u00f3 nhi\u1ec1u l\u1ee3i th\u1ebf kh\u00e1c c\u1ee7a vi\u1ec7c t\u00edch h\u1ee3p PMS, ch\u1eb3ng h\u1ea1n nh\u01b0 gi\u1eef l\u1ea1i doanh thu l\u1ebd ra \u0111\u00e3 b\u1ecb m\u1ea5t do h\u1ee7y b\u1ecf ch\u1eadm tr\u1ec5 v\u00e0 t\u0103ng doanh thu b\u1eb1ng c\u00e1ch t\u1ed1i \u0111a h\u00f3a kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb tr\u1ef1c tuy\u1ebfn v\u1edbi c\u00e1c b\u1ea3n c\u1eadp nh\u1eadt h\u00e0ng t\u1ed3n kho v\u00e0 gi\u00e1 t\u1ef1 \u0111\u1ed9ng.<\/p>\n<h2><underline>L\u1ee3i \u00cdch C\u1ee7a T\u00edch H\u1ee3p PMS \u0110\u1ea7y \u0110\u1ee7 So V\u1edbi K\u1ebft N\u1ed1i Tr\u1ef1c Ti\u1ebfp<\/underline><\/h2>\n<p>L\u1ee3i \u00edch c\u1ee7a vi\u1ec7c t\u00edch h\u1ee3p PMS c\u1ee7a b\u1ea1n v\u1edbi channel manager l\u00e0 r\u1ea5t nhi\u1ec1u, \u0111\u1eb7c bi\u1ec7t l\u00e0 xung quanh vi\u1ec7c t\u0103ng s\u1ed1 l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng, gi\u1ea3m s\u1ed1 l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng qu\u00e1 m\u1ee9c v\u00e0 \u0111\u1eb7t ph\u00f2ng tr\u00f9ng l\u1eb7p, \u0111\u1ed3ng th\u1eddi c\u1ea3i thi\u1ec7n kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n<p>B\u1ea1n c\u00f3 th\u1ec3 \u0111\u00e3 th\u1ea5y m\u1ed9t s\u1ed1 ph\u1ea7n m\u1ec1m PMS c\u00f3 k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp v\u1edbi m\u1ed9t v\u00e0i OTA, nh\u01b0ng \u0111\u00f4i khi h\u1ecd t\u00ednh ph\u00ed thi\u1ebft l\u1eadp cho m\u1ed7i OTA v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng k\u1ebft n\u1ed1i c\u00f3 th\u1ec3 k\u00e9m, ch\u1eafc ch\u1eafn d\u1eabn \u0111\u1ebfn \u0111\u1eb7t ph\u00f2ng qu\u00e1 m\u1ee9c. \u0110\u1eb7c bi\u1ec7t l\u00e0 \u1edf Hoa K\u1ef3, c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n c\u0169ng c\u00f3 th\u1ec3 b\u1ecf l\u1ee1 c\u00e1c k\u00eanh quan tr\u1ecdng th\u00fac \u0111\u1ea9y nhi\u1ec1u \u0111\u1eb7t ph\u00f2ng nh\u01b0 Airbnb v\u00e0 Hopper.<\/p>\n<p>H\u00e3y xem x\u00e9t b\u1ed1n l\u1ee3i \u00edch ch\u00ednh c\u1ee7a vi\u1ec7c ch\u1ecdn t\u00edch h\u1ee3p \u0111\u1ea7y \u0111\u1ee7 gi\u1eefa PMS v\u00e0 channel manager c\u1ee7a b\u1ea1n:<\/p>\n<h3><underline>1. T\u1ef1 \u0110\u1ed9ng Li\u1ec7t K\u00ea Ph\u00f2ng C\u1ee7a B\u1ea1n Tr\u00ean C\u00e1c K\u00eanh \u0110\u1eb7t Ph\u00f2ng C\u00f9ng L\u00fac<\/underline><\/h3>\n<p>T\u00edch h\u1ee3p PMS c\u1ee7a b\u1ea1n v\u1edbi channel manager s\u1ebd c\u1eadp nh\u1eadt gi\u00e1 c\u1ea3 v\u00e0 t\u00ecnh tr\u1ea1ng ph\u00f2ng tr\u1ed1ng c\u1ee7a b\u1ea1n theo th\u1eddi gian th\u1ef1c tr\u00ean m\u1ecdi k\u00eanh m\u00e0 b\u1ea1n li\u1ec7t k\u00ea ph\u00f2ng c\u1ee7a m\u00ecnh. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 th\u1ef1c s\u1ef1 kh\u00f4ng c\u00f3 h\u1ea1n ch\u1ebf v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng v\u00e0 lo\u1ea1i k\u00eanh b\u1ea1n mu\u1ed1n t\u00edch h\u1ee3p \u0111\u1ec3 b\u00e1n h\u00e0ng t\u1ed3n kho c\u1ee7a m\u00ecnh.<\/p>\n<p>PMS ‘k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp’ gi\u1edbi h\u1ea1n kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n v\u1edbi m\u1ed9t v\u00e0i \u0111\u1ea1i l\u00fd du l\u1ecbch tr\u1ef1c tuy\u1ebfn, kh\u00f4ng gi\u1ed1ng nh\u01b0 t\u00edch h\u1ee3p \u0111\u1ea7y \u0111\u1ee7 cho ph\u00e9p b\u1ea1n k\u1ebft n\u1ed1i kh\u00f4ng ch\u1ec9 v\u1edbi nhi\u1ec1u OTA m\u00e0 c\u00f2n c\u1ea3 c\u00e1c k\u00eanh c\u00f3 gi\u00e1 tr\u1ecb nh\u01b0 GDS v\u00e0 metasearch kh\u00e1ch s\u1ea1n nh\u01b0 Google Hotels, Tripadvisor v\u00e0 Trivago. Vi\u1ec7c t\u1ef1 \u0111\u1ed9ng h\u00f3a ph\u00e2n ph\u1ed1i h\u00e0ng t\u1ed3n kho v\u00e0 gi\u00e1 c\u1ea3 tr\u00ean c\u00e1c k\u00eanh kh\u00e1c nhau l\u00e0m cho qu\u00e1 tr\u00ecnh n\u00e0y tr\u1edf n\u00ean si\u00eau nhanh ch\u00f3ng, ch\u00ednh x\u00e1c v\u00e0 c\u1ef1c k\u1ef3 hi\u1ec7u qu\u1ea3, \u0111\u1ed3ng th\u1eddi m\u1edf r\u1ed9ng ph\u1ea1m vi ti\u1ebfp c\u1eadn v\u00e0 t\u0103ng doanh thu c\u1ee7a b\u1ea1n.<\/p>\n<h3><underline>2. Thu H\u00fat Th\u00eam Kh\u00e1ch V\u00e0 S\u1eb5n S\u00e0ng \u0110\u1eb7t Ph\u00f2ng \u0110\u1ea7y \u0110\u1ee7<\/underline><\/h3>\n<p>T\u00edch h\u1ee3p PMS c\u1ee7a b\u1ea1n v\u1edbi channel manager s\u1ebd t\u0103ng kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb th\u01b0\u01a1ng hi\u1ec7u kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n. V\u1edbi kh\u1ea3 n\u0103ng k\u1ebft n\u1ed1i nhi\u1ec1u k\u00eanh h\u01a1n, b\u1ea1n c\u00f3 th\u1ec3 t\u0103ng \u0111\u00e1ng k\u1ec3 \u0111\u1ed1i t\u01b0\u1ee3ng v\u00e0 khu v\u1ef1c \u0111\u1ecba l\u00fd m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 n\u1eafm b\u1eaft, \u0111\u1ed3ng th\u1eddi gi\u00fap nh\u1eafm m\u1ee5c ti\u00eau \u0111\u1ebfn nh\u1eefng kh\u00e1ch c\u1ee5 th\u1ec3 b\u1ea1n mu\u1ed1n, d\u1eabn \u0111\u1ebfn nhi\u1ec1u \u0111\u1eb7t ph\u00f2ng h\u01a1n v\u00e0 c\u00f4ng su\u1ea5t cao h\u01a1n. V\u00ed d\u1ee5, channel manager t\u00edch h\u1ee3p v\u1edbi h\u01a1n 450 OTA tr\u00ean to\u00e0n th\u1ebf gi\u1edbi v\u00e0 b\u1ea1n c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i v\u1edbi bao nhi\u00eau t\u00f9y th\u00edch. \u0110i\u1ec1u n\u00e0y \u0111\u01b0a t\u00e0i s\u1ea3n c\u1ee7a b\u1ea1n l\u00ean b\u1ea3n \u0111\u1ed3 to\u00e0n c\u1ea7u v\u00e0 t\u00edch h\u1ee3p \u0111\u1ea7y \u0111\u1ee7 v\u1edbi PMS c\u1ee7a b\u1ea1n \u0111\u1ea3m b\u1ea3o b\u1ea1n c\u00f3 th\u1ec3 qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 t\u1ea5t c\u1ea3 c\u00e1c \u0111\u1eb7t ph\u00f2ng n\u00e0y.<\/p>\n<h3><underline>3. \u0110\u1ea1t \u0110\u01b0\u1ee3c Tr\u1ea3i Nghi\u1ec7m Kh\u00e1ch H\u00e0ng T\u1ed1t H\u01a1n B\u1eb1ng C\u00e1ch Gi\u1ea3m \u0110\u1eb7t Ph\u00f2ng Qu\u00e1 M\u1ee9c<\/underline><\/h3>\n<p>\u0110\u1eb7t ph\u00f2ng tr\u00f9ng l\u1eb7p v\u00e0 \u0111\u1eb7t ph\u00f2ng qu\u00e1 m\u1ee9c l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c l\u1edbn \u0111\u1ed1i v\u1edbi c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n \u0111i\u1ec1u h\u00e0nh t\u00e0i s\u1ea3n c\u1ee7a h\u1ecd theo c\u00e1ch th\u1ee7 c\u00f4ng. \u0110\u01a1n gi\u1ea3n l\u00e0 qu\u00e1 kh\u00f3 \u0111\u1ec3 qu\u1ea3n l\u00fd c\u00e1c k\u00eanh v\u00e0 \u0111\u1eb7t ph\u00f2ng k\u1ecbp th\u1eddi, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi b\u1ea1n ph\u1ea3i \u0111\u0103ng nh\u1eadp v\u00e0o c\u00e1c extranet kh\u00e1c nhau.<\/p>\n<p>V\u1edbi t\u00edch h\u1ee3p PMS \u0111\u1ea7y \u0111\u1ee7, channel manager v\u00e0 PMS s\u1ebd ph\u1ed1i h\u1ee3p li\u1ec1n m\u1ea1ch \u0111\u1ec3 x\u1eed l\u00fd v\u00e0 c\u1eadp nh\u1eadt \u0111\u1eb7t ph\u00f2ng, v\u00ec v\u1eady b\u1ea1n kh\u00f4ng ph\u1ea3i \u0111\u0103ng nh\u1eadp v\u00e0o t\u1eebng extranet OTA v\u00e0 c\u00f3 nguy c\u01a1 m\u1eafc l\u1ed7i. \u0110i\u1ec1u t\u01b0\u01a1ng t\u1ef1 c\u0169ng \u00e1p d\u1ee5ng cho vi\u1ec7c h\u1ee7y b\u1ecf, v\u00ec v\u1eady b\u1ea5t k\u1ef3 \u0111\u1eb7t ph\u00f2ng n\u00e0o b\u1ecb h\u1ee7y s\u1ebd c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u1eb7t l\u1ea1i trong v\u00f2ng v\u00e0i ph\u00fat.<\/p>\n<p>PMS v\u1edbi k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp c\u00f3 xu h\u01b0\u1edbng kh\u00f4ng c\u00f3 s\u1ee9c m\u1ea1nh k\u1ebft n\u1ed1i nh\u01b0 channel manager v\u00ec ch\u00fang ch\u1ee7 y\u1ebfu d\u00e0nh cho qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n, kh\u00f4ng \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1eb7c bi\u1ec7t cho qu\u1ea3n l\u00fd k\u00eanh. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 g\u00e2y ra \u0111\u1eb7t ph\u00f2ng tr\u00f9ng l\u1eb7p kh\u00f4ng mong mu\u1ed1n v\u00e0 cu\u1ed1i c\u00f9ng l\u00e0 nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng, nh\u1eefng ng\u01b0\u1eddi \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c \u0111\u1ebfn danh ti\u1ebfng c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n<p>T\u00edch h\u1ee3p \u0111\u1ea7y \u0111\u1ee7 PMS v\u1edbi channel manager bi\u1ebfn nh\u1eefng c\u01a1n \u0111au \u0111\u1ea7u n\u00e0y th\u00e0nh d\u0129 v\u00e3ng. V\u00ec giao ti\u1ebfp \u1ed5n \u0111\u1ecbnh gi\u1eefa c\u00e1c h\u1ec7 th\u1ed1ng x\u1ea3y ra trong v\u00e0i gi\u00e2y, c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 tin t\u01b0\u1edfng v\u00e0o k\u1ebft n\u1ed1i PMS, trao quy\u1ec1n cho h\u1ecd \u0111\u1ec3 c\u1ea3i thi\u1ec7n s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<p><\/body><br \/>\n<\/html><br \/>\n“`<\/p>\n","protected":false},"excerpt":{"rendered":"<p>“`html T\u00edch H\u1ee3p PMS: Gi\u1ea3i Ph\u00e1p T\u1ed1i \u01afu Cho Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n Hi\u1ec7u Qu\u1ea3 T\u00edch H\u1ee3p PMS: Gi\u1ea3i Ph\u00e1p T\u1ed1i \u01afu Cho Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n Hi\u1ec7u Qu\u1ea3 Gi\u1edbi Thi\u1ec7u V\u1ec1 T\u00edch H\u1ee3p PMS Trong ng\u00e0nh kh\u00e1ch s\u1ea1n c\u1ea1nh tranh ng\u00e0y nay, vi\u1ec7c qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t \u0111\u1ec3 th\u00e0nh […]<\/p>\n","protected":false},"author":1,"featured_media":448105,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[17],"tags":[],"class_list":["post-448237","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/448237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=448237"}],"version-history":[{"count":0,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/448237\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/448105"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=448237"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=448237"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=448237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":448237,"date":"2025-03-07T19:21:02","date_gmt":"2025-03-07T19:21:02","guid":{"rendered":"https:\/\/otavietnam.com\/tich-hop-pms-la-gi-loi-ich-cho-quan-ly-khach-san\/"},"modified":"2025-03-07T19:21:02","modified_gmt":"2025-03-07T19:21:02","slug":"tich-hop-pms-la-gi-loi-ich-cho-quan-ly-khach-san","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/tich-hop-pms-la-gi-loi-ich-cho-quan-ly-khach-san\/","title":{"rendered":"T\u00edch h\u1ee3p PMS l\u00e0 g\u00ec? L\u1ee3i \u00edch cho qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n"},"content":{"rendered":"

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\n T\u00edch H\u1ee3p PMS: Gi\u1ea3i Ph\u00e1p T\u1ed1i \u01afu Cho Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n Hi\u1ec7u Qu\u1ea3<\/title><br \/>\n <meta name=\"description\" content=\"T\u00ecm hi\u1ec3u v\u1ec1 t\u00edch h\u1ee3p PMS (Property Management System) cho kh\u00e1ch s\u1ea1n. B\u00e0i vi\u1ebft n\u00e0y gi\u1ea3i th\u00edch c\u00e1ch t\u00edch h\u1ee3p PMS ho\u1ea1t \u0111\u1ed9ng, l\u1ee3i \u00edch, v\u00e0 t\u1ea1i sao n\u00f3 quan tr\u1ecdng cho vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n hi\u1ec7u qu\u1ea3.\"><br \/>\n <meta name=\"keywords\" content=\"t\u00edch h\u1ee3p PMS, h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n, qu\u1ea3n l\u00fd k\u00eanh ph\u00e2n ph\u1ed1i, ph\u1ea7n m\u1ec1m kh\u00e1ch s\u1ea1n, t\u1ef1 \u0111\u1ed9ng h\u00f3a kh\u00e1ch s\u1ea1n, t\u1ed1i \u01b0u h\u00f3a doanh thu kh\u00e1ch s\u1ea1n\"><\/p>\n<style>\n body {\n font-family: Arial, sans-serif;\n line-height: 1.6;\n margin: 20px;\n }\n h1, h2, h3, h4 {\n color: #333;\n }\n .red {\n color: red;\n }\n strong {\n font-weight: bold;\n }\n underline {\n text-decoration: underline;\n }\n <\/style>\n<p><\/head><br \/>\n<body><\/p>\n<h1><underline>T\u00edch H\u1ee3p PMS: Gi\u1ea3i Ph\u00e1p T\u1ed1i \u01afu Cho Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n Hi\u1ec7u Qu\u1ea3<\/underline><\/h1>\n<h2>Gi\u1edbi Thi\u1ec7u V\u1ec1 T\u00edch H\u1ee3p PMS<\/h2>\n<p>Trong ng\u00e0nh kh\u00e1ch s\u1ea1n c\u1ea1nh tranh ng\u00e0y nay, vi\u1ec7c qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t \u0111\u1ec3 th\u00e0nh c\u00f4ng. <strong>T\u00edch h\u1ee3p PMS (Property Management System – H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n)<\/strong> \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 t\u1ed1i \u01b0u h\u00f3a c\u00e1c ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y c\u1ee7a kh\u00e1ch s\u1ea1n. B\u00e0i vi\u1ebft n\u00e0y s\u1ebd \u0111i s\u00e2u v\u00e0o kh\u00e1i ni\u1ec7m t\u00edch h\u1ee3p PMS, c\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng, l\u1ee3i \u00edch mang l\u1ea1i v\u00e0 nh\u1eefng \u0111i\u1ec1u c\u1ea7n l\u01b0u \u00fd khi tri\u1ec3n khai.<\/p>\n<p> <img decoding=\"async\" src=\"#\" alt=\"T\u00edch h\u1ee3p PMS\" style=\"width: 80%; margin: 20px auto; display: block;\"><\/p>\n<h2><underline>PMS L\u00e0 G\u00ec V\u00e0 T\u1ea1i Sao T\u00edch H\u1ee3p L\u1ea1i Quan Tr\u1ecdng?<\/underline><\/h2>\n<p>PMS l\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng ph\u1ea7n m\u1ec1m trung t\u00e2m gi\u00fap kh\u00e1ch s\u1ea1n qu\u1ea3n l\u00fd c\u00e1c ho\u1ea1t \u0111\u1ed9ng nh\u01b0 \u0111\u1eb7t ph\u00f2ng, qu\u1ea3n l\u00fd ph\u00f2ng, thanh to\u00e1n, qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng, v\u00e0 nhi\u1ec1u h\u01a1n n\u1eefa. <strong>Kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p c\u1ee7a PMS<\/strong> cho ph\u00e9p n\u00f3 k\u1ebft n\u1ed1i li\u1ec1n m\u1ea1ch v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1c nh\u01b0 channel manager (qu\u1ea3n l\u00fd k\u00eanh ph\u00e2n ph\u1ed1i), booking engine (c\u00f4ng c\u1ee5 \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn), h\u1ec7 th\u1ed1ng thanh to\u00e1n v\u00e0 c\u00e1c ph\u1ea7n m\u1ec1m kh\u00e1ch s\u1ea1n kh\u00e1c. \u0110i\u1ec1u n\u00e0y t\u1ea1o ra m\u1ed9t h\u1ec7 sinh th\u00e1i qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n to\u00e0n di\u1ec7n, gi\u00fap c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/p>\n<h3><underline>T\u1ea1i Sao Kh\u1ea3 N\u0103ng T\u00edch H\u1ee3p L\u1ea1i Quan Tr\u1ecdng \u0110\u1ed1i V\u1edbi Ph\u1ea7n M\u1ec1m PMS?<\/underline><\/h3>\n<p>PMS l\u00e0 trung t\u00e2m \u0111i\u1ec1u h\u00e0nh c\u1ee7a m\u1ecdi kh\u00e1ch s\u1ea1n. Khi <span class=\"red\">PMS \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi c\u00e1c ph\u1ea7n m\u1ec1m kh\u00e1c<\/span>, n\u00f3 c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 t\u0103ng t\u1ed1c c\u00e1c quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng, gi\u00fap kh\u00e1ch s\u1ea1n ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 gi\u1ea3m thi\u1ec3u sai s\u00f3t. H\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng m\u1ed9t h\u1ec7 th\u1ed1ng n\u01a1i m\u1ecdi th\u1ee9 t\u1eeb \u0111\u1eb7t ph\u00f2ng \u0111\u1ebfn thanh to\u00e1n \u0111\u1ec1u \u0111\u01b0\u1ee3c \u0111\u1ed3ng b\u1ed9 h\u00f3a, gi\u1ea3m thi\u1ec3u t\u1ed1i \u0111a c\u00f4ng vi\u1ec7c th\u1ee7 c\u00f4ng.<\/p>\n<h4><underline>1. T\u00edch H\u1ee3p PMS Gi\u00fap \u0110\u01a1n Gi\u1ea3n H\u00f3a Vi\u1ec7c \u0110\u1eb7t Ph\u00f2ng<\/underline><\/h4>\n<p><span class=\"red\">T\u00edch h\u1ee3p PMS<\/span> l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 thi\u1ebft y\u1ebfu cho c\u00e1c kh\u00e1ch s\u1ea1n mu\u1ed1n c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng tr\u1ef1c tuy\u1ebfn. Kh\u00e1ch h\u00e0ng ng\u00e0y nay c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng t\u00ecm ki\u1ebfm th\u00f4ng tin v\u00e0 so s\u00e1nh gi\u00e1 c\u1ea3 th\u00f4ng qua c\u00e1c c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm, website so s\u00e1nh gi\u00e1 v\u00e0 c\u00e1c \u0111\u1ea1i l\u00fd du l\u1ecbch tr\u1ef1c tuy\u1ebfn (OTA) nh\u01b0 Booking.com, Expedia v\u00e0 Airbnb. \u0110\u1ec3 t\u0103ng c\u01a1 h\u1ed9i thu h\u00fat kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, c\u00e1c kh\u00e1ch s\u1ea1n c\u1ea7n ph\u1ea3i ni\u00eam y\u1ebft th\u00f4ng tin ph\u00f2ng v\u00e0 gi\u00e1 tr\u00ean c\u00e0ng nhi\u1ec1u OTA c\u00e0ng t\u1ed1t. T\u00edch h\u1ee3p PMS gi\u00fap kh\u00e1ch s\u1ea1n qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 c\u00e1c k\u00eanh ph\u00e2n ph\u1ed1i tr\u1ef1c tuy\u1ebfn n\u00e0y, \u0111\u1ea3m b\u1ea3o th\u00f4ng tin lu\u00f4n \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt v\u00e0 \u0111\u1ed3ng b\u1ed9.<\/p>\n<h4><underline>2. T\u00edch H\u1ee3p PMS T\u1ed1i \u01afu H\u00f3a C\u00e1c Ho\u1ea1t \u0110\u1ed9ng C\u1ee7a Kh\u00e1ch S\u1ea1n<\/underline><\/h4>\n<p><span class=\"red\">C\u00e1c gi\u1ea3i ph\u00e1p t\u00edch h\u1ee3p PMS<\/span> cho ph\u00e9p h\u1ee3p nh\u1ea5t c\u00e1c b\u1ed9 ph\u1eadn quan tr\u1ecdng nh\u01b0 kinh doanh, l\u1ec5 t\u00e2n, x\u1eed l\u00fd thanh to\u00e1n v\u00e0 qu\u1ea3n l\u00fd doanh thu. V\u1edbi t\u00edch h\u1ee3p li\u1ec1n m\u1ea1ch, \u0111\u1ed9i ng\u0169 kinh doanh c\u00f3 th\u1ec3 d\u1ef1 b\u00e1o nhu c\u1ea7u ch\u00ednh x\u00e1c d\u1ef1a tr\u00ean d\u1eef li\u1ec7u c\u00f4ng su\u1ea5t ph\u00f2ng theo th\u1eddi gian th\u1ef1c, trong khi nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n c\u00f3 th\u1ec3 qu\u1ea3n l\u00fd vi\u1ec7c nh\u1eadn v\u00e0 tr\u1ea3 ph\u00f2ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 m\u00e0 kh\u00f4ng c\u1ea7n nh\u1eadp d\u1eef li\u1ec7u th\u1ee7 c\u00f4ng. Vi\u1ec7c x\u1eed l\u00fd thanh to\u00e1n tr\u1edf n\u00ean an to\u00e0n h\u01a1n v\u1edbi c\u00e1c gi\u1ea3i ph\u00e1p t\u00edch h\u1ee3p, gi\u1ea3m thi\u1ec3u r\u1ee7i ro gian l\u1eadn. Qu\u1ea3n l\u00fd doanh thu \u0111\u01b0\u1ee3c h\u01b0\u1edfng l\u1ee3i t\u1eeb vi\u1ec7c ti\u1ebfp c\u1eadn d\u1eef li\u1ec7u to\u00e0n di\u1ec7n v\u1ec1 gi\u00e1 ph\u00f2ng, cho ph\u00e9p \u00e1p d\u1ee5ng c\u00e1c chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ecbnh gi\u00e1 \u0111\u1ed9ng \u0111\u1ec3 t\u1ed1i \u0111a h\u00f3a doanh thu. Kh\u1ea3 n\u0103ng chia s\u1ebb th\u00f4ng tin li\u00ean quan gi\u1eefa PMS v\u00e0 c\u00e1c h\u1ec7 th\u1ed1ng n\u1ed9i b\u1ed9 kh\u00e1c, bao g\u1ed3m c\u1ea3 d\u1eef li\u1ec7u t\u1eeb c\u00e1c k\u00eanh b\u00ean ngo\u00e0i, kh\u00f4ng ch\u1ec9 lo\u1ea1i b\u1ecf nhu c\u1ea7u l\u00e0m vi\u1ec7c th\u1ee7 c\u00f4ng t\u1ed1n th\u1eddi gian m\u00e0 c\u00f2n gi\u00fap b\u1ea1n \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh kinh doanh t\u1ed1t h\u01a1n, d\u1eabn \u0111\u1ebfn t\u0103ng doanh thu.<\/p>\n<h2><underline>C\u00e1ch Th\u1ee9c Ho\u1ea1t \u0110\u1ed9ng C\u1ee7a T\u00edch H\u1ee3p PMS<\/underline><\/h2>\n<p><span class=\"red\">T\u00edch h\u1ee3p PMS<\/span> ho\u1ea1t \u0111\u1ed9ng b\u1eb1ng c\u00e1ch truy\u1ec1n t\u1ea3i, c\u1eadp nh\u1eadt v\u00e0 hi\u1ec3n th\u1ecb d\u1eef li\u1ec7u m\u1ed9t c\u00e1ch li\u1ec1n m\u1ea1ch gi\u1eefa c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 c\u00e1ch t\u00edch h\u1ee3p hai chi\u1ec1u v\u1edbi m\u1ed9t channel manager th\u1ef1c s\u1ef1 ho\u1ea1t \u0111\u1ed9ng:<\/p>\n<h3><underline>B\u01b0\u1edbc 1: T\u00edch H\u1ee3p PMS V\u1edbi Channel Manager<\/underline><\/h3>\n<p>M\u1ed9t channel manager \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi PMS s\u1ebd x\u00e2y d\u1ef1ng m\u1ed9t li\u00ean k\u1ebft gi\u1eefa PMS ho\u1eb7c CRS c\u1ee7a kh\u00e1ch s\u1ea1n v\u1edbi H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd doanh thu (RMS) v\u00e0 c\u00e1c k\u00eanh \u0111\u1eb7t ph\u00f2ng \u0111\u00e3 ch\u1ecdn c\u1ee7a kh\u00e1ch s\u1ea1n, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf trang web c\u1ee7a ri\u00eang h\u1ecd, OTA v\u00e0 H\u1ec7 th\u1ed1ng ph\u00e2n ph\u1ed1i to\u00e0n c\u1ea7u (GDS). M\u1ed9t channel manager hi\u1ec7u qu\u1ea3 s\u1ebd gi\u00fap t\u0103ng doanh thu tr\u1ef1c tuy\u1ebfn, h\u1ee3p l\u00fd h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh v\u00e0 gi\u1ea3m chi ph\u00ed thu h\u00fat kh\u00e1ch h\u00e0ng.<\/p>\n<h3><underline>B\u01b0\u1edbc 2: Trao \u0110\u1ed5i D\u1eef Li\u1ec7u Nhanh Ch\u00f3ng V\u00e0 An To\u00e0n<\/underline><\/h3>\n<p>Th\u00f4ng tin sau \u0111\u00f3 \u0111\u01b0\u1ee3c trao \u0111\u1ed5i ngay l\u1eadp t\u1ee9c qua k\u1ebft n\u1ed1i hai chi\u1ec1u n\u00e0y t\u1eeb kh\u00e1ch s\u1ea1n \u0111\u1ebfn c\u00e1c \u0111\u1ea1i l\u00fd du l\u1ecbch tr\u1ef1c tuy\u1ebfn (OTA) nh\u01b0 Expedia, Booking.com, HRS v\u00e0 Agoda, c\u00f9ng nhi\u1ec1u \u0111\u1ea1i l\u00fd kh\u00e1c. M\u1ed9t h\u1ec7 th\u1ed1ng m\u1ea1nh m\u1ebd c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i v\u1edbi h\u00e0ng tr\u0103m OTA, t\u1eeb nh\u1eefng g\u00e3 kh\u1ed5ng l\u1ed3 to\u00e0n c\u1ea7u nh\u01b0 Airbnb \u0111\u1ebfn c\u00e1c trang web niche khu v\u1ef1c.<\/p>\n<h3><underline>B\u01b0\u1edbc 3: T\u1ef1 \u0110\u1ed9ng C\u1eadp Nh\u1eadt Th\u00f4ng Tin Tr\u00ean C\u00e1c H\u1ec7 Th\u1ed1ng<\/underline><\/h3>\n<p>Khi ch\u1ed7 \u1edf \u0111\u01b0\u1ee3c mua th\u00f4ng qua m\u1ed9t trong c\u00e1c trang web \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn n\u00e0y, PMS c\u1ee7a kh\u00e1ch s\u1ea1n s\u1ebd t\u1ef1 \u0111\u1ed9ng c\u1eadp nh\u1eadt, c\u00f3 ngh\u0129a l\u00e0 nh\u1eefng ng\u00e0y nh\u1eadp th\u1ee7 c\u00f4ng t\u1eebng \u0111\u1eb7t ph\u00f2ng \u0111\u00e3 qua. Trong khi \u0111\u00f3, gi\u00e1 c\u1ea3, t\u00ecnh tr\u1ea1ng ph\u00f2ng tr\u1ed1ng v\u00e0 c\u00e1c h\u1ea1n ch\u1ebf theo th\u1eddi gian th\u1ef1c s\u1ebd t\u1ef1 \u0111\u1ed9ng \u0111\u01b0\u1ee3c g\u1eedi t\u1eeb PMS \u0111\u1ebfn c\u00e1c k\u00eanh tr\u1ef1c tuy\u1ebfn kh\u00e1c nhau c\u1ee7a kh\u00e1ch s\u1ea1n. C\u00e1c kh\u00e1ch s\u1ea1n gi\u1edd \u0111\u00e2y c\u00f3 th\u1ec3 t\u1ed1i \u0111a h\u00f3a l\u01b0\u1ee3ng ph\u00f2ng v\u00e0 doanh thu m\u00e0 kh\u00f4ng s\u1ee3 \u0111\u1eb7t ph\u00f2ng qu\u00e1 m\u1ee9c.<\/p>\n<p> <img decoding=\"async\" src=\"#\" alt=\"PMS Integration: How does it work?\" style=\"width: 80%; margin: 20px auto; display: block;\"><\/p>\n<h2><underline>T\u1ea1i Sao T\u00edch H\u1ee3p Hai Chi\u1ec1u PMS L\u1ea1i Quan Tr\u1ecdng?<\/underline><\/h2>\n<p><span class=\"red\">T\u00edch h\u1ee3p hai chi\u1ec1u<\/span> v\u1edbi PMS c\u1ee7a b\u1ea1n gi\u00fap gi\u1ea3m \u0111\u00e1ng k\u1ec3 chi ph\u00ed thu h\u00fat kh\u00e1ch h\u00e0ng. \u0110\u1ed1i v\u1edbi m\u1ed7i \u0111\u1eb7t ph\u00f2ng \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng \u0111i\u1ec1n, kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng th\u1eddi gian \u0111\u00f3 \u0111\u1ec3 qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 d\u00e0nh nhi\u1ec1u th\u1eddi gian h\u01a1n cho tr\u1ea3i nghi\u1ec7m t\u1ed5ng th\u1ec3 c\u1ee7a kh\u00e1ch.<\/p>\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng g\u00ec b\u1ea1n c\u00f3 th\u1ec3 mong \u0111\u1ee3i n\u1ebfu <span class=\"red\">KH\u00d4NG<\/span> c\u00f3 channel manager \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi PMS c\u1ee7a b\u1ea1n:<\/p>\n<ul>\n<li>Ph\u00e2n ph\u1ed1i th\u1ee7 c\u00f4ng h\u00e0ng t\u1ed3n kho v\u00e0 gi\u00e1 c\u1ea3 tr\u00ean nhi\u1ec1u k\u00eanh tr\u1ef1c tuy\u1ebfn l\u00e0 c\u1ef1c k\u1ef3 t\u1ed1n th\u1eddi gian, d\u1ec5 x\u1ea3y ra l\u1ed7i v\u00e0 m\u1ec7t m\u1ecfi.<\/li>\n<li>Qu\u00e1 tr\u00ecnh c\u1eadp nh\u1eadt gi\u00e1 c\u1ea3 v\u00e0 h\u00e0ng t\u1ed3n kho tr\u00ean OTA KH\u00d4NG theo th\u1eddi gian th\u1ef1c.<\/li>\n<li>\u0110i\u1ec1u n\u00e0y ch\u1eafc ch\u1eafn l\u00e0m ph\u00e1t sinh t\u00ecnh tr\u1ea1ng \u0111\u1eb7t ph\u00f2ng qu\u00e1 m\u1ee9c.<\/li>\n<li>Kh\u00f4ng c\u00f3 g\u00ec \u0111\u1ea3m b\u1ea3o vi\u1ec7c b\u00e1n h\u1ebft h\u00e0ng t\u1ed3n kho c\u1ee7a b\u1ea1n.<\/li>\n<\/ul>\n<h2><underline>Nh\u1eefng Quan Ni\u1ec7m Sai L\u1ea7m Th\u01b0\u1eddng G\u1eb7p V\u1ec1 T\u00edch H\u1ee3p PMS Kh\u00e1ch S\u1ea1n<\/underline><\/h2>\n<p>M\u1ed9t s\u1ed1 ch\u1ee7 kh\u00e1ch s\u1ea1n ng\u1ea7n ng\u1ea1i \u00e1p d\u1ee5ng ph\u1ea7n m\u1ec1m t\u00edch h\u1ee3p PMS ho\u1eb7c chuy\u1ec3n sang c\u00e1c h\u1ec7 th\u1ed1ng m\u1edbi v\u00ec s\u1ee3 m\u1ea5t c\u00e1c quy tr\u00ecnh m\u00e0 h\u1ecd ngh\u0129 l\u00e0 \u0111ang ho\u1ea1t \u0111\u1ed9ng. Nhi\u1ec1u gi\u1ea3 \u0111\u1ecbnh d\u01b0\u1eddng nh\u01b0 v\u00f4 c\u0103n c\u1ee9. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng g\u00ec ch\u00fang ta \u0111\u00e3 th\u1ea5y:<\/p>\n<h3><underline>1. T\u00edch H\u1ee3p Tr\u00ean N\u1ec1n T\u1ea3ng \u0110\u00e1m M\u00e2y PMS G\u00e2y Kh\u00f3 Hi\u1ec3u Ho\u1eb7c Kh\u00f3 S\u1eed D\u1ee5ng<\/underline><\/h3>\n<p>V\u00ec n\u00f3 v\u00f4 h\u00ecnh, m\u1ed9t s\u1ed1 nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n tin r\u1eb1ng vi\u1ec7c s\u1eed d\u1ee5ng t\u00edch h\u1ee3p tr\u00ean n\u1ec1n t\u1ea3ng \u0111\u00e1m m\u00e2y s\u1ebd kh\u00f3 h\u1ecdc v\u00e0 qu\u00e1 kh\u00f3 \u0111\u1ec3 theo d\u00f5i. \u0110i\u1ec1u ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0111\u00fang. Tr\u00ean th\u1ef1c t\u1ebf, m\u1ed9t ch\u1ee7 kh\u00e1ch s\u1ea1n th\u1eadm ch\u00ed c\u00f2n b\u00e1o c\u00e1o r\u1eb1ng vi\u1ec7c thi\u1ebft l\u1eadp r\u1ea5t d\u1ec5 d\u00e0ng v\u00e0 nh\u00f3m c\u1ee7a h\u1ecd \u0111\u00e3 nhanh ch\u00f3ng h\u1ecdc c\u00e1ch \u0111i\u1ec1u h\u01b0\u1edbng h\u1ec7 th\u1ed1ng m\u1edbi. <span class=\"red\">T\u00edch h\u1ee3p PMS<\/span> d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y cho ph\u00e9p b\u1ea1n gi\u1eef m\u1ecdi th\u1ee9 \u1edf m\u1ed9t n\u01a1i v\u00e0 n\u00f3 kh\u00f4ng bao gi\u1edd c\u00f3 th\u1ec3 b\u1ecb m\u1ea5t. B\u1ea1n c\u00f3 th\u1ec3 truy c\u1eadp d\u1eef li\u1ec7u c\u1ee7a m\u00ecnh t\u1eeb b\u1ea5t k\u1ef3 v\u1ecb tr\u00ed n\u00e0o mi\u1ec5n l\u00e0 b\u1ea1n c\u00f3 Internet. Nhi\u1ec1u t\u00e1c v\u1ee5 b\u1ea1n th\u1ef1c hi\u1ec7n b\u1eb1ng nhi\u1ec1u ch\u01b0\u01a1ng tr\u00ecnh ho\u1eb7c s\u00e1ch c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n t\u1eeb m\u1ed9t v\u1ecb tr\u00ed trung t\u00e2m duy nh\u1ea5t v\u1edbi PMS \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p \u0111\u1ea7y \u0111\u1ee7. \u0110i\u1ec1u n\u00e0y c\u0169ng c\u00f3 ngh\u0129a l\u00e0 b\u1ea1n c\u00f3 th\u1ec3 c\u1ed9ng t\u00e1c t\u1ed1t h\u01a1n v\u1edbi c\u00e1c nh\u00e2n vi\u00ean kh\u00e1c c\u1ea7n truy c\u1eadp c\u00f9ng m\u1ed9t th\u00f4ng tin.<\/p>\n<h3><underline>2. D\u1eef Li\u1ec7u Nh\u1ea1y C\u1ea3m Kh\u00f4ng An To\u00e0n V\u00e0 D\u1ec5 B\u1ecb T\u1ea5n C\u00f4ng<\/underline><\/h3>\n<p>M\u1eb7c d\u00f9 th\u00f4ng tin trong PMS \u0111\u00e1m m\u00e2y c\u1ee7a b\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c gi\u1eef d\u01b0\u1edbi kh\u00f3a v\u00e0 ch\u00eca kh\u00f3a, nh\u01b0ng n\u00f3 ch\u1eafc ch\u1eafn \u0111\u01b0\u1ee3c m\u00e3 h\u00f3a v\u00e0 sao l\u01b0u. Kh\u00f4ng c\u00f3 g\u00ec \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef ‘t\u1ea1i ch\u1ed7’ ngay c\u1ea3 khi m\u00e1y t\u00ednh c\u1ee7a b\u1ea1n b\u1ecb h\u1ecfng ho\u1eb7c m\u00e1y t\u00ednh x\u00e1ch tay c\u1ee7a b\u1ea1n b\u1ecb m\u1ea5t, d\u1eef li\u1ec7u c\u1ee7a b\u1ea1n v\u1eabn c\u00f3 th\u1ec3 truy c\u1eadp \u0111\u01b0\u1ee3c \u0111\u1ed1i v\u1edbi b\u1ea1n. V\u1edbi d\u1eef li\u1ec7u an to\u00e0n tr\u00ean \u0111\u00e1m m\u00e2y, b\u1ea1n kh\u00f4ng ph\u1ea3i lo l\u1eafng v\u1ec1 vi r\u00fat ho\u1eb7c l\u1ed7i v\u00e0 vi\u1ec7c hack \u00edt c\u00f3 kh\u1ea3 n\u0103ng th\u00e0nh c\u00f4ng h\u01a1n nh\u1edd t\u01b0\u1eddng l\u1eeda b\u1ea3o m\u1eadt v\u00e0 c\u1ed5ng x\u00e1c th\u1ef1c.<\/p>\n<h3><underline>3. Ph\u1ea7n M\u1ec1m Hi\u1ec7n T\u1ea1i Ho\u1ea1t \u0110\u1ed9ng T\u1ed1t Nh\u01b0 C\u00f4ng Ngh\u1ec7 \u0110\u00e1m M\u00e2y<\/underline><\/h3>\n<p>\u0110i\u1ec1u n\u00e0y kh\u00f3 c\u00f3 th\u1ec3 \u0111\u00fang v\u00e0 ngay c\u1ea3 khi \u0111\u00fang, n\u00f3 c\u0169ng s\u1ebd kh\u00f4ng t\u1ed3n t\u1ea1i l\u00e2u. Ph\u1ea7n m\u1ec1m \u0111\u00e1m m\u00e2y, \u0111\u1eb7c bi\u1ec7t nh\u01b0 n\u1ec1n t\u1ea3ng kh\u00e1ch s\u1ea1n, li\u00ean t\u1ee5c \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt v\u00e0 ph\u00e1t tri\u1ec3n, c\u00f3 ngh\u0129a l\u00e0 ng\u01b0\u1eddi d\u00f9ng t\u1ef1 \u0111\u1ed9ng nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1c l\u1ee3i \u00edch c\u00f3 trong ph\u00ed h\u00e0ng th\u00e1ng c\u1ee7a h\u1ecd. N\u1ebfu m\u00e1y ch\u1ee7 hi\u1ec7n t\u1ea1i c\u1ee7a b\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt, n\u00f3 s\u1ebd tr\u1edf n\u00ean ch\u1eadm v\u00e0 d\u1ec5 b\u1ecb t\u1ea5n c\u00f4ng, trong khi vi\u1ec7c c\u1eadp nh\u1eadt n\u00f3 \u0111\u00f2i h\u1ecfi th\u00eam th\u1eddi gian v\u00e0 chi ph\u00ed l\u1edbn h\u01a1n ph\u1ea3i th\u1ef1c hi\u1ec7n qu\u00e1 th\u01b0\u1eddng xuy\u00ean.<\/p>\n<h3><underline>4. T\u00edch H\u1ee3p PMS Ch\u1ec9 Ph\u00f9 H\u1ee3p V\u1edbi C\u00e1c Kh\u00e1ch S\u1ea1n L\u1edbn<\/underline><\/h3>\n<p>Th\u1ef1c t\u1ebf l\u00e0 c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n nh\u1ecf h\u01a1n ho\u1eb7c \u0111\u1ed9c l\u1eadp th\u01b0\u1eddng b\u1ecb k\u00e9o c\u0103ng h\u01a1n b\u1ea5t k\u1ef3 ai. V\u1edbi \u00edt nh\u00e2n vi\u00ean h\u01a1n v\u00e0 nhi\u1ec1u tr\u00e1ch nhi\u1ec7m h\u01a1n, th\u1eddi gian v\u00e0 r\u1eafc r\u1ed1i ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng t\u00edch h\u1ee3p ph\u1ea7n m\u1ec1m PMS l\u00e0 r\u1ea5t quan tr\u1ecdng. N\u00f3 c\u0169ng c\u00f3 th\u1ec3 l\u00e0 s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa vi\u1ec7c nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1c \u0111\u1eb7t ph\u00f2ng c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea1t c\u00f4ng su\u1ea5t t\u1ed1i \u0111a ho\u1eb7c m\u1ea5t doanh thu tr\u00ean c\u00e1c ph\u00f2ng tr\u1ed1ng. N\u1ebfu b\u1ea1n l\u00e0 nh\u00e0 cung c\u1ea5p ch\u1ed7 \u1edf nh\u1ecf, h\u00e3y c\u00e2n nh\u1eafc d\u00f9ng th\u1eed Little Hotelier, m\u1ed9t PMS d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng \u0111\u1eb7c bi\u1ec7t cho c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n nh\u1ecf, ch\u1ee7 s\u1edf h\u1eefu t\u00e0i s\u1ea3n, ng\u01b0\u1eddi \u0111i\u1ec1u h\u00e0nh nh\u00e0 ngh\u1ec9 ch\u1ec9 ph\u1ee5c v\u1ee5 b\u1eefa s\u00e1ng, v.v.<\/p>\n<h3><underline>5. T\u00edch H\u1ee3p PMS Qu\u00e1 \u0110\u1eaft<\/underline><\/h3>\n<p>C\u00e1c h\u1ec7 th\u1ed1ng d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y th\u1ef1c s\u1ef1 r\u1ea5t hi\u1ec7u qu\u1ea3 v\u1ec1 chi ph\u00ed. Ngay c\u1ea3 m\u1ed9t th\u00e1ng s\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng kh\u00e1ch s\u1ea1n h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi v\u1edbi h\u1ec7 sinh th\u00e1i t\u00edch h\u1ee3p \u0111\u1ed1i t\u00e1c l\u1edbn nh\u1ea5t c\u0169ng c\u00f3 chi ph\u00ed th\u1ea5p h\u01a1n nhi\u1ec1u so v\u1edbi gi\u00e1 kh\u00e1ch s\u1ea1n trung b\u00ecnh m\u1ed7i \u0111\u00eam \u1edf Ch\u00e2u \u00c2u. B\u1ea1n kh\u00f4ng bao gi\u1edd y\u00eau c\u1ea7u b\u1ea5t k\u1ef3 ph\u1ea7n c\u1ee9ng, gi\u1ea3i ph\u00e1p sao l\u01b0u, c\u1ea5p ph\u00e9p, c\u1eadp nh\u1eadt v\u00e0 s\u1eeda ch\u1eefa b\u1ed5 sung n\u00e0o. Ngo\u00e0i ra, kh\u00f4ng c\u00f3 quy tr\u00ecnh thi\u1ebft l\u1eadp k\u00e9o d\u00e0i v\u00e0 v\u1edbi th\u1eddi gian b\u1ea1n ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c khi s\u1eed d\u1ee5ng n\u00f3, nhi\u1ec1u t\u00e0i nguy\u00ean h\u01a1n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c chuy\u1ec3n h\u01b0\u1edbng sang t\u0103ng tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch v\u00e0 c\u00e1c lu\u1ed3ng doanh thu.<\/p>\n<p>C\u00f3 nhi\u1ec1u l\u1ee3i th\u1ebf kh\u00e1c c\u1ee7a vi\u1ec7c t\u00edch h\u1ee3p PMS, ch\u1eb3ng h\u1ea1n nh\u01b0 gi\u1eef l\u1ea1i doanh thu l\u1ebd ra \u0111\u00e3 b\u1ecb m\u1ea5t do h\u1ee7y b\u1ecf ch\u1eadm tr\u1ec5 v\u00e0 t\u0103ng doanh thu b\u1eb1ng c\u00e1ch t\u1ed1i \u0111a h\u00f3a kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb tr\u1ef1c tuy\u1ebfn v\u1edbi c\u00e1c b\u1ea3n c\u1eadp nh\u1eadt h\u00e0ng t\u1ed3n kho v\u00e0 gi\u00e1 t\u1ef1 \u0111\u1ed9ng.<\/p>\n<h2><underline>L\u1ee3i \u00cdch C\u1ee7a T\u00edch H\u1ee3p PMS \u0110\u1ea7y \u0110\u1ee7 So V\u1edbi K\u1ebft N\u1ed1i Tr\u1ef1c Ti\u1ebfp<\/underline><\/h2>\n<p>L\u1ee3i \u00edch c\u1ee7a vi\u1ec7c t\u00edch h\u1ee3p PMS c\u1ee7a b\u1ea1n v\u1edbi channel manager l\u00e0 r\u1ea5t nhi\u1ec1u, \u0111\u1eb7c bi\u1ec7t l\u00e0 xung quanh vi\u1ec7c t\u0103ng s\u1ed1 l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng, gi\u1ea3m s\u1ed1 l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng qu\u00e1 m\u1ee9c v\u00e0 \u0111\u1eb7t ph\u00f2ng tr\u00f9ng l\u1eb7p, \u0111\u1ed3ng th\u1eddi c\u1ea3i thi\u1ec7n kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n<p>B\u1ea1n c\u00f3 th\u1ec3 \u0111\u00e3 th\u1ea5y m\u1ed9t s\u1ed1 ph\u1ea7n m\u1ec1m PMS c\u00f3 k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp v\u1edbi m\u1ed9t v\u00e0i OTA, nh\u01b0ng \u0111\u00f4i khi h\u1ecd t\u00ednh ph\u00ed thi\u1ebft l\u1eadp cho m\u1ed7i OTA v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng k\u1ebft n\u1ed1i c\u00f3 th\u1ec3 k\u00e9m, ch\u1eafc ch\u1eafn d\u1eabn \u0111\u1ebfn \u0111\u1eb7t ph\u00f2ng qu\u00e1 m\u1ee9c. \u0110\u1eb7c bi\u1ec7t l\u00e0 \u1edf Hoa K\u1ef3, c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n c\u0169ng c\u00f3 th\u1ec3 b\u1ecf l\u1ee1 c\u00e1c k\u00eanh quan tr\u1ecdng th\u00fac \u0111\u1ea9y nhi\u1ec1u \u0111\u1eb7t ph\u00f2ng nh\u01b0 Airbnb v\u00e0 Hopper.<\/p>\n<p>H\u00e3y xem x\u00e9t b\u1ed1n l\u1ee3i \u00edch ch\u00ednh c\u1ee7a vi\u1ec7c ch\u1ecdn t\u00edch h\u1ee3p \u0111\u1ea7y \u0111\u1ee7 gi\u1eefa PMS v\u00e0 channel manager c\u1ee7a b\u1ea1n:<\/p>\n<h3><underline>1. T\u1ef1 \u0110\u1ed9ng Li\u1ec7t K\u00ea Ph\u00f2ng C\u1ee7a B\u1ea1n Tr\u00ean C\u00e1c K\u00eanh \u0110\u1eb7t Ph\u00f2ng C\u00f9ng L\u00fac<\/underline><\/h3>\n<p>T\u00edch h\u1ee3p PMS c\u1ee7a b\u1ea1n v\u1edbi channel manager s\u1ebd c\u1eadp nh\u1eadt gi\u00e1 c\u1ea3 v\u00e0 t\u00ecnh tr\u1ea1ng ph\u00f2ng tr\u1ed1ng c\u1ee7a b\u1ea1n theo th\u1eddi gian th\u1ef1c tr\u00ean m\u1ecdi k\u00eanh m\u00e0 b\u1ea1n li\u1ec7t k\u00ea ph\u00f2ng c\u1ee7a m\u00ecnh. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 th\u1ef1c s\u1ef1 kh\u00f4ng c\u00f3 h\u1ea1n ch\u1ebf v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng v\u00e0 lo\u1ea1i k\u00eanh b\u1ea1n mu\u1ed1n t\u00edch h\u1ee3p \u0111\u1ec3 b\u00e1n h\u00e0ng t\u1ed3n kho c\u1ee7a m\u00ecnh.<\/p>\n<p>PMS ‘k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp’ gi\u1edbi h\u1ea1n kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n v\u1edbi m\u1ed9t v\u00e0i \u0111\u1ea1i l\u00fd du l\u1ecbch tr\u1ef1c tuy\u1ebfn, kh\u00f4ng gi\u1ed1ng nh\u01b0 t\u00edch h\u1ee3p \u0111\u1ea7y \u0111\u1ee7 cho ph\u00e9p b\u1ea1n k\u1ebft n\u1ed1i kh\u00f4ng ch\u1ec9 v\u1edbi nhi\u1ec1u OTA m\u00e0 c\u00f2n c\u1ea3 c\u00e1c k\u00eanh c\u00f3 gi\u00e1 tr\u1ecb nh\u01b0 GDS v\u00e0 metasearch kh\u00e1ch s\u1ea1n nh\u01b0 Google Hotels, Tripadvisor v\u00e0 Trivago. Vi\u1ec7c t\u1ef1 \u0111\u1ed9ng h\u00f3a ph\u00e2n ph\u1ed1i h\u00e0ng t\u1ed3n kho v\u00e0 gi\u00e1 c\u1ea3 tr\u00ean c\u00e1c k\u00eanh kh\u00e1c nhau l\u00e0m cho qu\u00e1 tr\u00ecnh n\u00e0y tr\u1edf n\u00ean si\u00eau nhanh ch\u00f3ng, ch\u00ednh x\u00e1c v\u00e0 c\u1ef1c k\u1ef3 hi\u1ec7u qu\u1ea3, \u0111\u1ed3ng th\u1eddi m\u1edf r\u1ed9ng ph\u1ea1m vi ti\u1ebfp c\u1eadn v\u00e0 t\u0103ng doanh thu c\u1ee7a b\u1ea1n.<\/p>\n<h3><underline>2. Thu H\u00fat Th\u00eam Kh\u00e1ch V\u00e0 S\u1eb5n S\u00e0ng \u0110\u1eb7t Ph\u00f2ng \u0110\u1ea7y \u0110\u1ee7<\/underline><\/h3>\n<p>T\u00edch h\u1ee3p PMS c\u1ee7a b\u1ea1n v\u1edbi channel manager s\u1ebd t\u0103ng kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb th\u01b0\u01a1ng hi\u1ec7u kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n. V\u1edbi kh\u1ea3 n\u0103ng k\u1ebft n\u1ed1i nhi\u1ec1u k\u00eanh h\u01a1n, b\u1ea1n c\u00f3 th\u1ec3 t\u0103ng \u0111\u00e1ng k\u1ec3 \u0111\u1ed1i t\u01b0\u1ee3ng v\u00e0 khu v\u1ef1c \u0111\u1ecba l\u00fd m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 n\u1eafm b\u1eaft, \u0111\u1ed3ng th\u1eddi gi\u00fap nh\u1eafm m\u1ee5c ti\u00eau \u0111\u1ebfn nh\u1eefng kh\u00e1ch c\u1ee5 th\u1ec3 b\u1ea1n mu\u1ed1n, d\u1eabn \u0111\u1ebfn nhi\u1ec1u \u0111\u1eb7t ph\u00f2ng h\u01a1n v\u00e0 c\u00f4ng su\u1ea5t cao h\u01a1n. V\u00ed d\u1ee5, channel manager t\u00edch h\u1ee3p v\u1edbi h\u01a1n 450 OTA tr\u00ean to\u00e0n th\u1ebf gi\u1edbi v\u00e0 b\u1ea1n c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i v\u1edbi bao nhi\u00eau t\u00f9y th\u00edch. \u0110i\u1ec1u n\u00e0y \u0111\u01b0a t\u00e0i s\u1ea3n c\u1ee7a b\u1ea1n l\u00ean b\u1ea3n \u0111\u1ed3 to\u00e0n c\u1ea7u v\u00e0 t\u00edch h\u1ee3p \u0111\u1ea7y \u0111\u1ee7 v\u1edbi PMS c\u1ee7a b\u1ea1n \u0111\u1ea3m b\u1ea3o b\u1ea1n c\u00f3 th\u1ec3 qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 t\u1ea5t c\u1ea3 c\u00e1c \u0111\u1eb7t ph\u00f2ng n\u00e0y.<\/p>\n<h3><underline>3. \u0110\u1ea1t \u0110\u01b0\u1ee3c Tr\u1ea3i Nghi\u1ec7m Kh\u00e1ch H\u00e0ng T\u1ed1t H\u01a1n B\u1eb1ng C\u00e1ch Gi\u1ea3m \u0110\u1eb7t Ph\u00f2ng Qu\u00e1 M\u1ee9c<\/underline><\/h3>\n<p>\u0110\u1eb7t ph\u00f2ng tr\u00f9ng l\u1eb7p v\u00e0 \u0111\u1eb7t ph\u00f2ng qu\u00e1 m\u1ee9c l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c l\u1edbn \u0111\u1ed1i v\u1edbi c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n \u0111i\u1ec1u h\u00e0nh t\u00e0i s\u1ea3n c\u1ee7a h\u1ecd theo c\u00e1ch th\u1ee7 c\u00f4ng. \u0110\u01a1n gi\u1ea3n l\u00e0 qu\u00e1 kh\u00f3 \u0111\u1ec3 qu\u1ea3n l\u00fd c\u00e1c k\u00eanh v\u00e0 \u0111\u1eb7t ph\u00f2ng k\u1ecbp th\u1eddi, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi b\u1ea1n ph\u1ea3i \u0111\u0103ng nh\u1eadp v\u00e0o c\u00e1c extranet kh\u00e1c nhau.<\/p>\n<p>V\u1edbi t\u00edch h\u1ee3p PMS \u0111\u1ea7y \u0111\u1ee7, channel manager v\u00e0 PMS s\u1ebd ph\u1ed1i h\u1ee3p li\u1ec1n m\u1ea1ch \u0111\u1ec3 x\u1eed l\u00fd v\u00e0 c\u1eadp nh\u1eadt \u0111\u1eb7t ph\u00f2ng, v\u00ec v\u1eady b\u1ea1n kh\u00f4ng ph\u1ea3i \u0111\u0103ng nh\u1eadp v\u00e0o t\u1eebng extranet OTA v\u00e0 c\u00f3 nguy c\u01a1 m\u1eafc l\u1ed7i. \u0110i\u1ec1u t\u01b0\u01a1ng t\u1ef1 c\u0169ng \u00e1p d\u1ee5ng cho vi\u1ec7c h\u1ee7y b\u1ecf, v\u00ec v\u1eady b\u1ea5t k\u1ef3 \u0111\u1eb7t ph\u00f2ng n\u00e0o b\u1ecb h\u1ee7y s\u1ebd c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u1eb7t l\u1ea1i trong v\u00f2ng v\u00e0i ph\u00fat.<\/p>\n<p>PMS v\u1edbi k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp c\u00f3 xu h\u01b0\u1edbng kh\u00f4ng c\u00f3 s\u1ee9c m\u1ea1nh k\u1ebft n\u1ed1i nh\u01b0 channel manager v\u00ec ch\u00fang ch\u1ee7 y\u1ebfu d\u00e0nh cho qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n, kh\u00f4ng \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1eb7c bi\u1ec7t cho qu\u1ea3n l\u00fd k\u00eanh. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 g\u00e2y ra \u0111\u1eb7t ph\u00f2ng tr\u00f9ng l\u1eb7p kh\u00f4ng mong mu\u1ed1n v\u00e0 cu\u1ed1i c\u00f9ng l\u00e0 nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng, nh\u1eefng ng\u01b0\u1eddi \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c \u0111\u1ebfn danh ti\u1ebfng c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n<p>T\u00edch h\u1ee3p \u0111\u1ea7y \u0111\u1ee7 PMS v\u1edbi channel manager bi\u1ebfn nh\u1eefng c\u01a1n \u0111au \u0111\u1ea7u n\u00e0y th\u00e0nh d\u0129 v\u00e3ng. V\u00ec giao ti\u1ebfp \u1ed5n \u0111\u1ecbnh gi\u1eefa c\u00e1c h\u1ec7 th\u1ed1ng x\u1ea3y ra trong v\u00e0i gi\u00e2y, c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 tin t\u01b0\u1edfng v\u00e0o k\u1ebft n\u1ed1i PMS, trao quy\u1ec1n cho h\u1ecd \u0111\u1ec3 c\u1ea3i thi\u1ec7n s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<p><\/body><br \/>\n<\/html><br \/>\n“`<\/p>\n","protected":false},"excerpt":{"rendered":"<p>“`html T\u00edch H\u1ee3p PMS: Gi\u1ea3i Ph\u00e1p T\u1ed1i \u01afu Cho Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n Hi\u1ec7u Qu\u1ea3 T\u00edch H\u1ee3p PMS: Gi\u1ea3i Ph\u00e1p T\u1ed1i \u01afu Cho Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n Hi\u1ec7u Qu\u1ea3 Gi\u1edbi Thi\u1ec7u V\u1ec1 T\u00edch H\u1ee3p PMS Trong ng\u00e0nh kh\u00e1ch s\u1ea1n c\u1ea1nh tranh ng\u00e0y nay, vi\u1ec7c qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t \u0111\u1ec3 th\u00e0nh […]<\/p>\n","protected":false},"author":1,"featured_media":448105,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[17],"tags":[],"class_list":["post-448237","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/448237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=448237"}],"version-history":[{"count":0,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/448237\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/448105"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=448237"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=448237"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=448237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}