{"id":448121,"date":"2025-03-07T15:48:42","date_gmt":"2025-03-07T15:48:42","guid":{"rendered":"https:\/\/otavietnam.com\/so-sanh-phan-mem-quan-ly-kenh-phan-phoi-khach-san-tot-nhat\/"},"modified":"2025-03-07T15:48:42","modified_gmt":"2025-03-07T15:48:42","slug":"so-sanh-phan-mem-quan-ly-kenh-phan-phoi-khach-san-tot-nhat","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/so-sanh-phan-mem-quan-ly-kenh-phan-phoi-khach-san-tot-nhat\/","title":{"rendered":"So S\u00e1nh Ph\u1ea7n M\u1ec1m Qu\u1ea3n L\u00fd K\u00eanh Ph\u00e2n Ph\u1ed1i Kh\u00e1ch S\u1ea1n T\u1ed1t Nh\u1ea5t"},"content":{"rendered":"

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So S\u00e1nh Ph\u1ea7n M\u1ec1m Qu\u1ea3n L\u00fd K\u00eanh Ph\u00e2n Ph\u1ed1i Kh\u00e1ch S\u1ea1n: H\u01b0\u1edbng D\u1eabn Chi Ti\u1ebft<\/h1>\n

T\u1ea1i Sao Vi\u1ec7c So S\u00e1nh Ph\u1ea7n M\u1ec1m Qu\u1ea3n L\u00fd K\u00eanh Ph\u00e2n Ph\u1ed1i Kh\u00e1ch S\u1ea1n L\u1ea1i Quan Tr\u1ecdng?<\/h2>\n

Vi\u1ec7c so s\u00e1nh ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd k\u00eanh ph\u00e2n ph\u1ed1i kh\u00e1ch s\u1ea1n<\/red> (channel manager) l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n \u0111ang \u0111\u1ea7u t\u01b0 v\u00e0o ph\u1ea7n m\u1ec1m t\u1ed1t nh\u1ea5t cho doanh nghi\u1ec7p c\u1ee7a m\u00ecnh. X\u00e9t cho c\u00f9ng, n\u00f3 s\u1ebd t\u1ea1o th\u00e0nh x\u01b0\u01a1ng s\u1ed1ng cho vi\u1ec7c ph\u00e2n ph\u1ed1i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n, v\u00e0 vi\u1ec7c kh\u00f4ng t\u00ecm \u0111\u01b0\u1ee3c s\u1ef1 ph\u00f9 h\u1ee3p nh\u1ea5t cho c\u1ea3 hi\u1ec7n t\u1ea1i v\u00e0 t\u01b0\u01a1ng lai c\u00f3 th\u1ec3 g\u00e2y ra nhi\u1ec1u t\u00e1c h\u1ea1i h\u01a1n l\u00e0 l\u1ee3i \u00edch.<\/p>\n

So s\u00e1nh c\u00e1c ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd k\u00eanh ph\u00e2n ph\u1ed1i kh\u00e1ch s\u1ea1n<\/red> gi\u00fap b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb t\u1ed1t nh\u1ea5t cho s\u1ed1 ti\u1ec1n b\u1ecf ra v\u00e0 l\u1ee3i \u00edch c\u1ee7a n\u00f3 l\u00e0 \u0111a di\u1ec7n. Vi\u1ec7c so s\u00e1nh s\u1ebd gi\u00fap b\u1ea1n x\u00e1c \u0111\u1ecbnh ph\u1ea7n m\u1ec1m n\u00e0o \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a b\u1ea1n, \u0111\u1eb7c bi\u1ec7t khi ph\u00e2n ph\u1ed1i \u0111\u1ed3ng th\u1eddi ph\u00f2ng c\u1ee7a b\u1ea1n tr\u00ean c\u00e1c \u0111\u1ea1i l\u00fd du l\u1ecbch tr\u1ef1c tuy\u1ebfn, trung t\u00e2m du l\u1ecbch v\u00e0 b\u1ea5t k\u1ef3 ai \u0111\u1eb7t ph\u00f2ng thay m\u1eb7t cho kh\u00e1ch.<\/p>\n

S\u1eed d\u1ee5ng \u0111\u00fang ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd k\u00eanh ph\u00e2n ph\u1ed1i kh\u00e1ch s\u1ea1n<\/red> c\u0169ng s\u1ebd cho ph\u00e9p m\u1ecdi ng\u01b0\u1eddi truy c\u1eadp v\u00e0o t\u00ecnh tr\u1ea1ng ph\u00f2ng tr\u1ed1ng v\u00e0 gi\u00e1 c\u1ea3 tr\u1ef1c ti\u1ebfp c\u1ee7a b\u1ea1n, c\u1eadp nh\u1eadt h\u00e0ng t\u1ed3n kho c\u1ee7a b\u1ea1n trong th\u1eddi gian th\u1ef1c. Tuy nhi\u00ean, kh\u00f4ng ph\u1ea3i t\u1ea5t c\u1ea3 c\u00e1c ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd k\u00eanh ph\u00e2n ph\u1ed1i kh\u00e1ch s\u1ea1n<\/red> \u0111\u1ec1u \u0111\u01b0\u1ee3c t\u1ea1o ra nh\u01b0 nhau, \u0111i\u1ec1u \u0111\u00f3 c\u00f3 ngh\u0129a l\u00e0 b\u1ea1n s\u1ebd kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng th\u1ea5y l\u1ee3i t\u1ee9c \u0111\u1ea7u t\u01b0 th\u1ecfa \u0111\u00e1ng cho t\u00e0i s\u1ea3n c\u1ee7a m\u00ecnh.<\/p>\n

\u0110\u1ec3 mang \u0111\u1ebfn cho kh\u00e1ch h\u00e0ng tr\u1ea3i nghi\u1ec7m tuy\u1ec7t v\u1eddi v\u00e0 \u0111\u1ed3ng th\u1eddi \u0111i\u1ec1u h\u00e0nh m\u1ed9t doanh nghi\u1ec7p c\u00f3 l\u1ee3i nhu\u1eadn, b\u1ea1n c\u1ea7n nghi\u00ean c\u1ee9u c\u00e1c ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd k\u00eanh ph\u00e2n ph\u1ed1i kh\u00e1ch s\u1ea1n<\/red> v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n \u0111ang ch\u1ecdn ph\u1ea7n m\u1ec1m t\u1ed1t nh\u1ea5t cho kh\u00e1ch s\u1ea1n c\u1ee7a m\u00ecnh.<\/p>\n

N\u1ed9i Dung Ch\u00ednh<\/h2>\n
    \n
  1. S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa Switch v\u00e0 Channel Manager<\/a><\/li>\n
  2. S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa CRS v\u00e0 Channel Manager<\/a><\/li>\n
  3. Vai tr\u00f2 c\u1ee7a Channel Manager<\/a><\/li>\n
  4. C\u00e1c y\u1ebfu t\u1ed1 ch\u00ednh c\u1ea7n xem x\u00e9t khi so s\u00e1nh Channel Manager<\/a><\/li>\n
  5. B\u1ea3ng so s\u00e1nh Channel Manager cho kh\u00e1ch s\u1ea1n<\/a><\/li>\n
  6. Top 5 t\u00ednh n\u0103ng c\u1ea7n ch\u00fa \u00fd khi so s\u00e1nh Channel Manager<\/a><\/li>\n
  7. C\u00e1c c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p v\u1ec1 Channel Manager<\/a><\/li>\n
  8. V\u1eady, Channel Manager n\u00e0o l\u00e0 t\u1ed1t nh\u1ea5t?<\/a><\/li>\n<\/ol>\n

    S\u1ef1 Kh\u00e1c Bi\u1ec7t Gi\u1eefa Switch v\u00e0 Channel Manager?<\/h2>\n

    Trong khi switch t\u1eadp trung v\u00e0o vi\u1ec7c truy\u1ec1n d\u1eef li\u1ec7u li\u1ec1n m\u1ea1ch, th\u00ec channel manager<\/red> l\u1ea1i t\u1eadp trung v\u00e0o vi\u1ec7c t\u1ed1i \u01b0u h\u00f3a v\u00e0 qu\u1ea3n l\u00fd d\u1eef li\u1ec7u \u0111\u00f3 tr\u00ean c\u00e1c n\u1ec1n t\u1ea3ng tr\u1ef1c tuy\u1ebfn kh\u00e1c nhau. C\u1ea3 switch v\u00e0 channel manager<\/red> \u0111\u1ec1u \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng, nh\u01b0ng ch\u00fang ph\u1ee5c v\u1ee5 c\u00e1c ch\u1ee9c n\u0103ng ri\u00eang bi\u1ec7t.<\/p>\n

    S\u1ef1 Kh\u00e1c Bi\u1ec7t Gi\u1eefa CRS v\u00e0 Channel Manager?<\/h3>\n

    H\u1ec7 th\u1ed1ng \u0111\u1eb7t ph\u00f2ng trung t\u00e2m (CRS) switch, th\u01b0\u1eddng \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 switch ph\u00e2n ph\u1ed1i, ho\u1ea1t \u0111\u1ed9ng nh\u01b0 m\u1ed9t \u1ed1ng d\u1eabn, t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho vi\u1ec7c truy\u1ec1n d\u1eef li\u1ec7u gi\u1eefa h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n (PMS) c\u1ee7a kh\u00e1ch s\u1ea1n v\u00e0 c\u00e1c k\u00eanh ph\u00e2n ph\u1ed1i kh\u00e1c nhau. N\u00f3 l\u00e0 x\u01b0\u01a1ng s\u1ed1ng c\u00f4ng ngh\u1ec7 \u0111\u1ea3m b\u1ea3o h\u00e0ng t\u1ed3n kho, gi\u00e1 c\u1ea3 v\u00e0 c\u00e1c d\u1eef li\u1ec7u thi\u1ebft y\u1ebfu kh\u00e1c \u0111\u01b0\u1ee3c chuy\u1ec3n ti\u1ebfp ch\u00ednh x\u00e1c gi\u1eefa c\u00e1c h\u1ec7 th\u1ed1ng.<\/p>\n

    M\u1eb7t kh\u00e1c, channel manager<\/red> l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 to\u00e0n di\u1ec7n h\u01a1n \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 qu\u1ea3n l\u00fd v\u00e0 \u0111\u1ed3ng b\u1ed9 h\u00f3a h\u00e0ng t\u1ed3n kho c\u1ee7a kh\u00e1ch s\u1ea1n tr\u00ean nhi\u1ec1u k\u00eanh ph\u00e2n ph\u1ed1i tr\u1ef1c tuy\u1ebfn, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u00e1c \u0111\u1ea1i l\u00fd du l\u1ecbch tr\u1ef1c tuy\u1ebfn (OTA nh\u01b0 Booking.com, Airbnb v\u00e0 Expedia), h\u1ec7 th\u1ed1ng ph\u00e2n ph\u1ed1i to\u00e0n c\u1ea7u (GDS) v\u00e0 n\u1ec1n t\u1ea3ng \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp.<\/p>\n

    Vai Tr\u00f2 C\u1ee7a Channel Manager?<\/h3>\n

    Ch\u1ee9c n\u0103ng ch\u00ednh c\u1ee7a channel manager<\/red> l\u00e0 \u0111\u1ea3m b\u1ea3o c\u1eadp nh\u1eadt theo th\u1eddi gian th\u1ef1c tr\u00ean c\u00e1c k\u00eanh \u0111\u1eb7t ph\u00f2ng kh\u00e1ch s\u1ea1n, ng\u0103n ng\u1eeba t\u00ecnh tr\u1ea1ng \u0111\u1eb7t ph\u00f2ng v\u01b0\u1ee3t m\u1ee9c v\u00e0 ch\u00eanh l\u1ec7ch gi\u00e1.<\/p>\n

    \n
    \n

    Chuy\u1ec3n \u0111\u1ed5i th\u00e0nh c\u00f4ng c\u1ee7a b\u1ea1n v\u1edbi channel manager<\/red> t\u1ed1t nh\u1ea5t<\/p>\n

    Khai th\u00e1c s\u1ee9c m\u1ea1nh c\u1ee7a channel manager<\/red> h\u00e0ng \u0111\u1ea7u trong ng\u00e0nh c\u1ee7a SiteMinder \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb tr\u1ef1c tuy\u1ebfn v\u00e0 t\u1ea1o doanh thu t\u1ed1i \u01b0u.<\/p>\n

    T\u00ecm hi\u1ec3u th\u00eam<\/a><\/p>\n<\/p><\/div>\n\"Ota\n<\/p><\/div>\n

    C\u00e1c Y\u1ebfu T\u1ed1 Ch\u00ednh C\u1ea7n Xem X\u00e9t Khi So S\u00e1nh Channel Managers<\/h2>\n

    \u0110\u1ec3 so s\u00e1nh channel managers<\/red>, c\u00e1c kh\u00e1ch s\u1ea1n c\u1ea7n m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p c\u00f3 c\u1ea5u tr\u00fac \u0111\u1ec3 ph\u00e2n t\u00edch c\u00e1c y\u1ebfu t\u1ed1 kh\u00e1c nhau c\u1ea7n thi\u1ebft cho nhu c\u1ea7u kinh doanh c\u1ee7a h\u1ecd. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 5 c\u00e2n nh\u1eafc ch\u00ednh \u0111\u1ec3 so s\u00e1nh channel managers<\/red> m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3:<\/p>\n

    1. So S\u00e1nh Th\u00f4ng S\u1ed1 K\u1ef9 Thu\u1eadt C\u1ee7a Channel Manager<\/h3>\n

    Li\u1ec7t k\u00ea c\u00e1c y\u00eau c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a b\u1ea1n. H\u00e3y suy ngh\u0129 v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng k\u00eanh b\u1ea1n mu\u1ed1n qu\u1ea3n l\u00fd, c\u00e1c lo\u1ea1i k\u00eanh nh\u01b0 OTA ho\u1eb7c \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp, kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p, gi\u00e1 c\u1ea3, t\u00ednh n\u0103ng b\u00e1o c\u00e1o v\u00e0 ph\u00e2n t\u00edch, v.v. V\u00ed d\u1ee5: sau khi k\u1ebft n\u1ed1i PMS c\u1ee7a h\u1ecd v\u1edbi channel manager<\/red> c\u00f3 kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch th\u00f4ng tin kinh doanh<\/a>, m\u1ed9t khu ngh\u1ec9 d\u01b0\u1ee1ng 5 sao \u0111\u00e3 t\u0103ng 60% s\u1ed1 l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng<\/a>.<\/p>\n

    2. \u0110\u00e1nh Gi\u00e1 So S\u00e1nh V\u1ec1 T\u00ednh D\u1ec5 S\u1eed D\u1ee5ng<\/h3>\n

    \u0110\u00e1nh gi\u00e1 tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng t\u1ed5ng th\u1ec3 c\u1ee7a m\u1ed7i channel manager<\/red>. Giao di\u1ec7n th\u00e2n thi\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 gi\u1ea3m \u0111\u01b0\u1eddng cong h\u1ecdc t\u1eadp cho b\u1ea1n v\u00e0 nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n<\/a> c\u1ee7a b\u1ea1n.<\/p>\n

    \u0110\u1ec3 cung c\u1ea5p cho b\u1ea1n m\u1ed9t \u00fd t\u01b0\u1edfng, m\u1ed9t ng\u01b0\u1eddi d\u00f9ng SiteMinder chia s\u1ebb<\/a>, \u201cNh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 s\u1eed d\u1ee5ng nhi\u1ec1u h\u1ec7 th\u1ed1ng s\u1ebd th\u1ea5y SiteMinder c\u1ef1c k\u1ef3 th\u00e2n thi\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00f9ng. So v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng ph\u1ee9c t\u1ea1p kh\u00e1c, n\u00f3 r\u1ea5t \u0111\u01a1n gi\u1ea3n \u0111\u1ec3 s\u1eed d\u1ee5ng.\u201d<\/p>\n

    3. \u0110\u00e1nh Gi\u00e1 H\u1ed7 Tr\u1ee3 Kh\u00e1ch H\u00e0ng Song Song<\/h3>\n

    \u0110\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 h\u1ed7 tr\u1ee3 \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi m\u1ed7i channel manager<\/red>. Ki\u1ec3m tra t\u00ednh kh\u1ea3 d\u1ee5ng c\u1ee7a c\u00e1c k\u00eanh h\u1ed7 tr\u1ee3 (\u0111i\u1ec7n tho\u1ea1i, email, tr\u00f2 chuy\u1ec7n tr\u1ef1c ti\u1ebfp), th\u1eddi gian ph\u1ea3n h\u1ed3i v\u00e0 li\u1ec7u h\u1ecd c\u00f3 cung c\u1ea5p ng\u01b0\u1eddi qu\u1ea3n l\u00fd gi\u1edbi thi\u1ec7u chuy\u00ean d\u1ee5ng ho\u1eb7c t\u00e0i nguy\u00ean \u0111\u00e0o t\u1ea1o hay kh\u00f4ng.<\/p>\n

    V\u00ed d\u1ee5: H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng c\u1ee7a SiteMinder<\/a> c\u00f3 quy\u1ec1n truy c\u1eadp tr\u1ef1c tuy\u1ebfn 24\/7 v\u00e0 c\u00e1c nh\u00f3m \u0111\u1ecba ph\u01b0\u01a1ng c\u00f3 m\u1eb7t t\u1ea1i 9 th\u00e0nh ph\u1ed1 l\u1edbn tr\u00ean kh\u1eafp th\u1ebf gi\u1edbi: Sydney, Dallas, London, Galway, Berlin, Barcelona, \u200b\u200bBangkok, Bangalore v\u00e0 Manila.<\/p>\n

    4. X\u00e1c \u0110\u1ecbnh Kh\u1ea3 N\u0103ng M\u1edf R\u1ed9ng C\u1ee7a M\u1ed7i Channel Manager<\/h3>\n

    Xem x\u00e9t kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng c\u1ee7a channel manager<\/red> \u0111\u1ec3 \u0111\u00e1p \u1ee9ng s\u1ef1 t\u0103ng tr\u01b0\u1edfng trong t\u01b0\u01a1ng lai v\u00e0 nhu c\u1ea7u kinh doanh \u0111ang thay \u0111\u1ed5i c\u1ee7a b\u1ea1n. \u0110\u1ea3m b\u1ea3o r\u1eb1ng gi\u1ea3i ph\u00e1p c\u00f3 th\u1ec3 th\u00edch \u1ee9ng v\u1edbi c\u00e1c xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng v\u00e0 ti\u1ebfn b\u1ed9 c\u00f4ng ngh\u1ec7 \u0111ang ph\u00e1t tri\u1ec3n.<\/p>\n

    \u0110\u1ec3 minh h\u1ecda, ng\u01b0\u1eddi d\u00f9ng SiteMinder ti\u1ebfp t\u1ee5c, \u201cKhi ch\u00fang t\u00f4i m\u1edf r\u1ed9ng kh\u00e1ch s\u1ea1n c\u1ee7a m\u00ecnh sang c\u00e1c khu v\u1ef1c kh\u00e1c, SiteMinder s\u1ebd l\u1ea1i l\u00e0 l\u1ef1a ch\u1ecdn \u0111\u1ea7u ti\u00ean c\u1ee7a ch\u00fang t\u00f4i.\u201d M\u1ed9t ng\u01b0\u1eddi d\u00f9ng kh\u00e1c tuy\u00ean b\u1ed1<\/a>, \u201cSiteMinder gi\u1ea3m b\u1edbt r\u1ea5t nhi\u1ec1u s\u1ef1 ph\u1ee9c t\u1ea1p cho ch\u00fang t\u00f4i v\u00e0 gi\u00fap ch\u00fang t\u00f4i t\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng kinh doanh \u0111\u1ec3 ph\u00e1t tri\u1ec3n.\u201d<\/p>\n

    5. Ph\u00e2n Bi\u1ec7t Danh Ti\u1ebfng C\u1ee7a T\u1eebng Channel Manager<\/h3>\n

    T\u00ecm ki\u1ebfm c\u00e1c \u0111\u00e1nh gi\u00e1 v\u00e0 l\u1eddi ch\u1ee9ng th\u1ef1c t\u1eeb nh\u1eefng ng\u01b0\u1eddi d\u00f9ng kh\u00e1c c\u1ee7a c\u00e1c channel managers<\/red> m\u00e0 b\u1ea1n \u0111ang c\u00e2n nh\u1eafc. H\u00e3y ch\u00fa \u00fd \u0111\u1ebfn c\u1ea3 ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c v\u00e0 ti\u00eau c\u1ef1c \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t c\u00e1i nh\u00ecn c\u00e2n b\u1eb1ng v\u1ec1 hi\u1ec7u su\u1ea5t v\u00e0 \u0111\u1ed9 tin c\u1eady c\u1ee7a t\u1eebng gi\u1ea3i ph\u00e1p. Xem \u0110\u00e1nh gi\u00e1 SiteMinder<\/a> tr\u00ean c\u00e1c trang web ph\u1ea7n m\u1ec1m \u0111\u00e1ng tin c\u1eady v\u00e0 n\u1ec1n t\u1ea3ng th\u1ecb tr\u01b0\u1eddng tr\u1ef1c tuy\u1ebfn.<\/p>\n

    \n \"Ota
    So s\u00e1nh channel manager<\/red>: SiteMinder gi\u00e0nh \u0111\u01b0\u1ee3c nhi\u1ec1u gi\u1ea3i th\u01b0\u1edfng s\u1ed1 1 nh\u1ea5t t\u1ea1i Hotel Tech Awards, bao g\u1ed3m channel manager<\/red> t\u1ed1t nh\u1ea5t<\/a><\/figcaption><\/figure>\n

    B\u1ea3ng So S\u00e1nh Channel Manager Cho Kh\u00e1ch S\u1ea1n<\/h2>\n

    Ng\u00e0nh kh\u00e1ch s\u1ea1n c\u00f3 nhi\u1ec1u channel managers<\/red> c\u1ea1nh tranh \u0111\u1ec3 thu h\u00fat s\u1ef1 ch\u00fa \u00fd, m\u1ed7i ng\u01b0\u1eddi h\u1ee9a h\u1eb9n s\u1ebd l\u00e0 ng\u01b0\u1eddi thay \u0111\u1ed5i cu\u1ed9c ch\u01a1i cho c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n. Ch\u00fang t\u00f4i \u0111\u00e3 ch\u1eaft l\u1ecdc c\u00e1c d\u1ecbch v\u1ee5 c\u1ee7a n\u0103m ng\u01b0\u1eddi ch\u01a1i l\u1edbn th\u00e0nh m\u1ed9t so s\u00e1nh \u0111\u01a1n gi\u1ea3n, l\u00e0m n\u1ed5i b\u1eadt \u01b0u v\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a m\u1ed7i ng\u01b0\u1eddi.<\/p>\n\n\n\n\n\n\n\n\n
    Channel manager<\/strong><\/td>\n\u01afu \u0110i\u1ec3m<\/strong><\/td>\nNh\u01b0\u1ee3c \u0110i\u1ec3m<\/strong><\/td>\n<\/tr>\n
    1. SiteMinder<\/td>\nK\u1ebft n\u1ed1i \u0111\u00e1ng tin c\u1eady v\u1edbi h\u01a1n 450 k\u00eanh \u0111\u1eb7t ph\u00f2ng, \u0111\u01b0\u1ee3c tin d\u00f9ng b\u1edfi 41.500 kh\u00e1ch s\u1ea1n tr\u00ean to\u00e0n th\u1ebf gi\u1edbi<\/td>\nPh\u1ea7n m\u1ec1m m\u1ea1nh m\u1ebd v\u1edbi c\u00e1c t\u00ednh n\u0103ng n\u00e2ng cao kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c kh\u00e1ch s\u1ea1n c\u00f3 y\u00eau c\u1ea7u nh\u1ecf h\u01a1n<\/td>\n<\/tr>\n
    2. Little Hotelier<\/a><\/td>\nGiao di\u1ec7n th\u00e2n thi\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00f9ng \u0111\u1ec3 l\u1eadp b\u1ea3n \u0111\u1ed3 k\u00eanh d\u1ec5 d\u00e0ng h\u01a1n, \u0111\u1eb7c bi\u1ec7t \u0111\u1ed1i v\u1edbi c\u00e1c nh\u00e0 cung c\u1ea5p ch\u1ed7 \u1edf nh\u1ecf<\/td>\n\u0110\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1eb7c bi\u1ec7t cho c\u00e1c kh\u00e1ch s\u1ea1n nh\u1ecf, v\u00ec v\u1eady c\u00e1c kh\u00e1ch s\u1ea1n l\u1edbn h\u01a1n c\u00f3 th\u1ec3 ph\u00e1t tri\u1ec3n v\u01b0\u1ee3t b\u1eadc<\/td>\n<\/tr>\n
    3. TravelClick<\/td>\nChannel manager<\/red> c\u01a1 b\u1ea3n, s\u1ea1ch s\u1ebd, ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c kh\u00e1ch s\u1ea1n m\u1edbi b\u1eaft \u0111\u1ea7u mu\u1ed1n c\u00f3 kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch th\u00f4ng tin th\u1ecb tr\u01b0\u1eddng<\/a> v\u1eefng ch\u1eafc<\/td>\n\u0110\u01b0\u1eddng cong h\u1ecdc t\u1eadp d\u1ed1c cho ng\u01b0\u1eddi d\u00f9ng m\u1edbi<\/td>\n<\/tr>\n
    4. Smoobu<\/a><\/td>\nT\u1eadp trung v\u00e0o cho thu\u00ea k\u1ef3 ngh\u1ec9 v\u1edbi \u00edt h\u01a1n m\u1ed9t tr\u0103m t\u00edch h\u1ee3p OTA<\/td>\nKhi\u1ebfu n\u1ea1i v\u1ec1 \u0111\u1ed3ng b\u1ed9 h\u00f3a v\u00e0 gi\u00e1 c\u1ea3 (g\u1ea7n nh\u01b0 t\u0103ng g\u1ea5p \u0111\u00f4i n\u0103m ngo\u00e1i)<\/td>\n<\/tr>\n
    5. ResNexus<\/a><\/td>\nGi\u00fap c\u00e1c nh\u00f3m t\u0103ng t\u1ed1c nhanh ch\u00f3ng th\u00f4ng qua c\u00e1c b\u1ea3n demo v\u00e0 \u0111\u00e0o t\u1ea1o v\u1eefng ch\u1eafc cho ng\u01b0\u1eddi d\u00f9ng m\u1edbi<\/td>\nM\u1ed9t s\u1ed1 t\u00ednh n\u0103ng quan tr\u1ecdng y\u00eau c\u1ea7u thanh to\u00e1n b\u1ed5 sung<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Channel Manager: Top 5 T\u00ednh N\u0103ng C\u1ea7n Ch\u00fa \u00dd<\/h2>\n

    Kh\u00f4ng ph\u1ea3i t\u1ea5t c\u1ea3 c\u00e1c channel managers<\/red> \u0111\u1ec1u c\u00f3 c\u00f9ng kh\u1ea3 n\u0103ng v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi doanh nghi\u1ec7p \u0111\u1ed9c \u0111\u00e1o c\u1ee7a b\u1ea1n. Khi \u0111\u1ea7u t\u01b0 v\u00e0o m\u1ed9t c\u00f4ng c\u1ee5 t\u00edch h\u1ee3p nh\u01b0 v\u1eady, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i \u0111\u1ea3m b\u1ea3o r\u1eb1ng l\u1ef1a ch\u1ecdn c\u1ee7a b\u1ea1n c\u00f3 m\u1ed9t v\u00e0i t\u00ednh n\u0103ng c\u01a1 b\u1ea3n.<\/p>\n

    D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng g\u00ec b\u1ea1n n\u00ean t\u00ecm ki\u1ebfm khi so s\u00e1nh channel managers<\/red> \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o b\u1ea1n ch\u1ecdn nh\u00e0 cung c\u1ea5p t\u1ed1t nh\u1ea5t cho kh\u00e1ch s\u1ea1n c\u1ee7a m\u00ecnh.<\/p>\n

    \u0110i\u1ec3m So S\u00e1nh 1. K\u1ebft N\u1ed1i K\u00eanh Hai Chi\u1ec1u<\/h3>\n

    K\u1ebft n\u1ed1i XML hai chi\u1ec1u (cho ph\u00e9p l\u01b0u tr\u1eef v\u00e0 truy\u1ec1n d\u1eef li\u1ec7u) r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o th\u00f4ng tin ch\u00ednh x\u00e1c v\u00e0 c\u1eadp nh\u1eadt tr\u00ean c\u1ea3 backend c\u1ee7a kh\u00e1ch s\u1ea1n v\u00e0 k\u00eanh \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i.<\/p>\n

    \u0110i\u1ec1u quan tr\u1ecdng n\u1eefa l\u00e0 channel manager<\/red> c\u00f3 ph\u1ea1m vi ph\u00e2n ph\u1ed1i r\u1ed9ng, v\u00ec v\u1eady b\u1ea1n c\u00f3 quy\u1ec1n truy c\u1eadp v\u00e0o h\u00e0ng tr\u0103m k\u00eanh \u0111\u1eb7t ph\u00f2ng hi\u1ec7n c\u00f3, bao g\u1ed3m c\u1ea3 c\u00e1c k\u00eanh d\u00e0nh cho th\u1ecb tr\u01b0\u1eddng ng\u00e1ch.<\/p>\n

    \u0110i\u1ec3m So S\u00e1nh 2. M\u00f4 H\u00ecnh H\u00e0ng T\u1ed3n Kho G\u1ed9p<\/h3>\n

    H\u00e0ng t\u1ed3n kho g\u1ed9p c\u00f3 l\u1ebd l\u00e0 t\u00ednh n\u0103ng quan tr\u1ecdng nh\u1ea5t m\u00e0 channel manager<\/red> n\u00ean \u0111\u01b0\u1ee3c trang b\u1ecb.<\/p>\n

    S\u1eed d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p ph\u00e2n ph\u1ed1i n\u00e0y c\u00f3 ngh\u0129a l\u00e0 b\u1ea1n lu\u00f4n c\u00f3 th\u1ec3 hi\u1ec3n th\u1ecb s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng tr\u1ed1ng t\u1ed1i \u0111a c\u1ee7a m\u00ecnh tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c k\u00eanh c\u1ee7a m\u00ecnh, m\u00e0 kh\u00f4ng c\u00f3 nguy c\u01a1 \u0111\u1eb7t ph\u00f2ng tr\u00f9ng l\u1eb7p nh\u1edd c\u00e1c b\u1ea3n c\u1eadp nh\u1eadt theo th\u1eddi gian th\u1ef1c t\u1eeb channel manager<\/red>.<\/p>\n

    N\u00ean tr\u00e1nh b\u1ea5t k\u1ef3 h\u1ec7 th\u1ed1ng n\u00e0o k\u1ebft n\u1ed1i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n v\u1edbi c\u00e1c k\u00eanh \u0111\u1eb7t ph\u00f2ng m\u00e0 kh\u00f4ng c\u00f3 h\u00e0ng t\u1ed3n kho g\u1ed9p.<\/p>\n

    \u0110i\u1ec3m So S\u00e1nh 3. T\u00edch H\u1ee3p V\u1edbi C\u00e1c H\u1ec7 Th\u1ed1ng Hi\u1ec7n T\u1ea1i<\/h3>\n

    R\u00f5 r\u00e0ng l\u00e0 b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng nhi\u1ec1u ph\u1ea7n c\u00f4ng ngh\u1ec7 kh\u00e1c nhau t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a m\u00ecnh, bao g\u1ed3m, nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf; h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n (PMS), h\u1ec7 th\u1ed1ng \u0111\u1eb7t ph\u00f2ng trung t\u00e2m (CRS) v\u00e0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd doanh thu (RMS).<\/p>\n

    L\u00fd t\u01b0\u1edfng nh\u1ea5t l\u00e0 channel manager<\/red> b\u1ea1n ch\u1ecdn s\u1ebd c\u00f3 kh\u1ea3 n\u0103ng ph\u00f9 h\u1ee3p li\u1ec1n m\u1ea1ch v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng b\u1ea1n \u0111\u00e3 s\u1eed d\u1ee5ng.<\/p>\n

    N\u1ebfu vi\u1ec7c \u0111\u1ea7u t\u01b0 v\u00e0o channel manager<\/red> y\u00eau c\u1ea7u b\u1ea1n thay th\u1ebf ho\u1eb7c c\u1eadp nh\u1eadt t\u1ea5t c\u1ea3 c\u00e1c h\u1ec7 th\u1ed1ng c\u1ee7a m\u00ecnh, th\u00ec s\u1ea3n ph\u1ea9m c\u00f3 l\u1ebd kh\u00f4ng \u0111\u00e1ng.<\/p>\n

    \u0110i\u1ec3m So S\u00e1nh 4. Kh\u1ea3 N\u0103ng B\u00e1o C\u00e1o To\u00e0n Di\u1ec7n<\/h3>\n

    B\u1ea5t k\u1ef3 chi\u1ebfn l\u01b0\u1ee3c n\u00e0o b\u1ea1n th\u1ef1c hi\u1ec7n v\u00e0 b\u1ea5t k\u1ef3 th\u00e0nh c\u00f4ng n\u00e0o b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a m\u00ecnh \u0111\u1ec1u ph\u1ea3i \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1edfi kh\u1ea3 n\u0103ng \u0111o l\u01b0\u1eddng k\u1ebft qu\u1ea3, n\u1ebfu kh\u00f4ng b\u1ea1n s\u1ebd kh\u00f4ng bi\u1ebft ph\u1ea3i \u0111i\u1ec1u ch\u1ec9nh g\u00ec ho\u1eb7c khi n\u00e0o n\u00ean th\u1ef1c hi\u1ec7n ch\u00fang.<\/p>\n

    Khi so s\u00e1nh channel managers<\/red>, h\u00e3y lu\u00f4n ch\u1ecdn channel manager<\/red> cung c\u1ea5p cho b\u1ea1n d\u1eef li\u1ec7u chi ti\u1ebft v\u1ec1 n\u0103ng su\u1ea5t k\u00eanh, thu nh\u1eadp \u0111\u1eb7t ph\u00f2ng, s\u1ed1 l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng v\u00e0 th\u1eddi gian ch\u1edd trung b\u00ecnh l\u00e0m y\u00eau c\u1ea7u t\u1ed1i thi\u1ec3u. B\u1eb1ng c\u00e1ch n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t cho chi\u1ebfn l\u01b0\u1ee3c ph\u00e2n ph\u1ed1i c\u1ee7a m\u00ecnh.<\/p>\n

    \u0110i\u1ec3m So S\u00e1nh 5. M\u00f4 H\u00ecnh Thanh To\u00e1n Linh Ho\u1ea1t<\/h3>\n

    Kh\u00f4ng ai th\u00edch b\u1ecb kh\u00f3a v\u00e0o h\u1ee3p \u0111\u1ed3ng v\u00e0 v\u00ec l\u00fd do ch\u00ednh \u0111\u00e1ng. Kh\u00f4ng c\u00f3 g\u00ec c\u00f3 th\u1ec3 t\u1ed3i t\u1ec7 h\u01a1n cho kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n l\u00e0 tr\u1ea3 ti\u1ec1n cho m\u1ed9t h\u1ec7 th\u1ed1ng kh\u00f4ng mang l\u1ea1i k\u1ebft qu\u1ea3 b\u1ea1n mu\u1ed1n m\u00e0 kh\u00f4ng c\u00f3 l\u1ed1i tho\u00e1t!<\/p>\n

    \u01afu ti\u00ean m\u1ed9t n\u1ec1n t\u1ea3ng cung c\u1ea5p th\u1eddi gian d\u00f9ng th\u1eed mi\u1ec5n ph\u00ed \u00edt nh\u1ea5t hai tu\u1ea7n, sau \u0111\u00f3 l\u00e0 m\u00f4 h\u00ecnh thanh to\u00e1n d\u1ef1a tr\u00ean ph\u00ed c\u1ed1 \u0111\u1ecbnh h\u00e0ng th\u00e1ng v\u00e0 kh\u00f4ng c\u00f3 h\u1ee3p \u0111\u1ed3ng kh\u00f3a.<\/p>\n

    Channel Manager: C\u00e1c C\u00e2u H\u1ecfi Th\u01b0\u1eddng G\u1eb7p v\u00e0 C\u00e2u Tr\u1ea3 L\u1eddi<\/h2>\n

    Khi so s\u00e1nh channel managers<\/red>, \u0111i\u1ec1u c\u1ea7n thi\u1ebft l\u00e0 ph\u1ea3i xem x\u00e9t v\u01b0\u1ee3t ra ngo\u00e0i nh\u1eefng c\u00e2n nh\u1eafc \u0111i\u1ec3n h\u00ecnh nh\u01b0 t\u00ednh n\u0103ng, gi\u00e1 c\u1ea3 v\u00e0 danh ti\u1ebfng. \u0110\u1ec3 hi\u1ec3u s\u00e2u h\u01a1n v\u1ec1 c\u00e1ch m\u1ed9t n\u1ec1n t\u1ea3ng ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u kinh doanh c\u1ee5 th\u1ec3 c\u1ee7a b\u1ea1n, b\u1ea1n c\u0169ng ph\u1ea3i kh\u00e1m ph\u00e1 c\u00e1c y\u1ebfu t\u1ed1 b\u1ed5 sung \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn hi\u1ec7u su\u1ea5t, b\u1ea3o m\u1eadt v\u00e0 kh\u1ea3 n\u0103ng s\u1eed d\u1ee5ng l\u00e2u d\u00e0i.<\/p>\n

    C\u00e1c c\u00e2u h\u1ecfi sau \u0111\u00e2y \u0111i s\u00e2u v\u00e0o c\u00e1c kh\u00eda c\u1ea1nh nh\u01b0 c\u1eadp nh\u1eadt h\u1ec7 th\u1ed1ng, l\u01b0u gi\u1eef d\u1eef li\u1ec7u v\u00e0 t\u00f9y ch\u1ec9nh, \u0111\u01b0a ra nh\u1eefng hi\u1ec3u bi\u1ebft c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t h\u01a1n khi ch\u1ecdn channel manager<\/red>:<\/p>\n