{"id":448091,"date":"2025-03-07T14:48:10","date_gmt":"2025-03-07T14:48:10","guid":{"rendered":"https:\/\/otavietnam.com\/hotel-folio-la-gi-dinh-nghia-quan-ly-vi-du-chi-tiet-cho-khach-san\/"},"modified":"2025-03-07T14:48:10","modified_gmt":"2025-03-07T14:48:10","slug":"hotel-folio-la-gi-dinh-nghia-quan-ly-vi-du-chi-tiet-cho-khach-san","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/hotel-folio-la-gi-dinh-nghia-quan-ly-vi-du-chi-tiet-cho-khach-san\/","title":{"rendered":"Hotel Folio l\u00e0 g\u00ec? \u0110\u1ecbnh ngh\u0129a, qu\u1ea3n l\u00fd & v\u00ed d\u1ee5 chi ti\u1ebft cho kh\u00e1ch s\u1ea1n"},"content":{"rendered":"

T\u1ea5t T\u1ea7n T\u1eadt V\u1ec1 Hotel Folio: \u0110\u1ecbnh Ngh\u0129a, C\u00e1ch Qu\u1ea3n L\u00fd v\u00e0 V\u00ed D\u1ee5 Chi Ti\u1ebft<\/h1>\n
\n \"Hotel\n <\/div>\n

Hotel Folio L\u00e0 G\u00ec? \u0110\u1ecbnh Ngh\u0129a Chi Ti\u1ebft<\/h2>\n

\n Hotel Folio<\/strong> (t\u1ea1m d\u1ecbch: Phi\u1ebfu thanh to\u00e1n kh\u00e1ch s\u1ea1n) l\u00e0 m\u1ed9t t\u00e0i li\u1ec7u t\u1ed5ng h\u1ee3p t\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n ph\u00ed v\u00e0 thanh to\u00e1n ph\u00e1t sinh c\u1ee7a kh\u00e1ch trong su\u1ed1t th\u1eddi gian l\u01b0u tr\u00fa t\u1ea1i kh\u00e1ch s\u1ea1n. N\u00f3 gi\u00fap kh\u00e1ch s\u1ea1n theo d\u00f5i ch\u00ednh x\u00e1c c\u00e1c con s\u1ed1 n\u00e0y. Trong l\u1ecbch s\u1eed, t\u1eeb “folio” th\u01b0\u1eddng \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 ch\u1ec9 m\u1ed9t s\u1ed5 c\u00e1i ho\u1eb7c s\u1ed5 s\u00e1ch k\u1ebf to\u00e1n, v\u00e0 ng\u00e0nh kh\u00e1ch s\u1ea1n l\u00e0 m\u1ed9t trong s\u1ed1 \u00edt ng\u00e0nh v\u1eabn c\u00f2n s\u1eed d\u1ee5ng thu\u1eadt ng\u1eef n\u00e0y.\n <\/p>\n

\n V\u1eady, hotel folio<\/strong> d\u00f9ng \u0111\u1ec3 l\u00e0m g\u00ec? N\u00f3 cung c\u1ea5p m\u1ed9t b\u1ea3n ghi chi ti\u1ebft v\u1ec1 t\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n ph\u00ed m\u00e0 kh\u00e1ch \u0111\u00e3 ph\u00e1t sinh trong su\u1ed1t th\u1eddi gian l\u01b0u tr\u00fa – ti\u1ec1n ph\u00f2ng, \u0103n u\u1ed1ng, gi\u1eb7t l\u00e0, d\u1ecbch v\u1ee5 spa – mang l\u1ea1i s\u1ef1 minh b\u1ea1ch trong c\u00e1c giao d\u1ecbch gi\u1eefa kh\u00e1ch s\u1ea1n v\u00e0 kh\u00e1ch h\u00e0ng.\n <\/p>\n

\n Ai qu\u1ea3n l\u00fd guest folio<\/strong> (phi\u1ebfu thanh to\u00e1n c\u1ee7a kh\u00e1ch)? Ch\u00fang \u0111\u01b0\u1ee3c t\u1ea1o ra b\u1edfi kh\u00e1ch s\u1ea1n trong su\u1ed1t qu\u00e1 tr\u00ecnh l\u01b0u tr\u00fa c\u1ee7a kh\u00e1ch. V\u00e0o cu\u1ed1i th\u1eddi gian l\u01b0u tr\u00fa, folio \u0111\u01b0\u1ee3c chuy\u1ec3n \u0111\u1ed5i th\u00e0nh h\u00f3a \u0111\u01a1n \u0111\u1ec3 kh\u00e1ch xem x\u00e9t, sau \u0111\u00f3 l\u00e0 h\u00f3a \u0111\u01a1n m\u00e0 kh\u00e1ch thanh to\u00e1n v\u00e0 bi\u00ean lai l\u00e0 b\u1eb1ng ch\u1ee9ng cho kho\u1ea3n thanh to\u00e1n \u0111\u00f3.\n <\/p>\n

Ph\u00e2n Bi\u1ec7t Gi\u1eefa Folio v\u00e0 Invoice (H\u00f3a \u0110\u01a1n)<\/h3>\n

\n Folio<\/strong> l\u00e0 b\u1ea3n ghi c\u00e1c kho\u1ea3n ph\u00ed \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt theo th\u1eddi gian th\u1ef1c trong su\u1ed1t th\u1eddi gian l\u01b0u tr\u00fa c\u1ee7a kh\u00e1ch. Invoice<\/strong> (h\u00f3a \u0111\u01a1n) l\u00e0 t\u00e0i li\u1ec7u ch\u00ednh th\u1ee9c cu\u1ed1i c\u00f9ng t\u1ed5ng h\u1ee3p t\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n ph\u00ed n\u00e0y.\n <\/p>\n

Guest Folio C\u00f3 Ph\u1ea3i L\u00e0 Bi\u00ean Lai Kh\u00f4ng?<\/h3>\n

\n Kh\u00f4ng, guest folio<\/strong> kh\u00f4ng ph\u1ea3i l\u00e0 bi\u00ean lai. Nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp \u1edf tr\u00ean, guest folio<\/strong> l\u00e0 b\u1ea3n ghi chi ti\u1ebft, tr\u1ef1c ti\u1ebfp v\u1ec1 c\u00e1c kho\u1ea3n ph\u00ed, trong khi bi\u00ean lai c\u1ee7a kh\u00e1ch l\u00e0 b\u1eb1ng ch\u1ee9ng thanh to\u00e1n cho danh s\u00e1ch c\u00e1c kho\u1ea3n ph\u00ed v\u00e0 l\u1ec7 ph\u00ed \u0111\u00e3 \u0111\u01b0\u1ee3c ho\u00e0n t\u1ea5t.\n <\/p>\n

Trong b\u00e0i vi\u1ebft n\u00e0y, ch\u00fang ta s\u1ebd t\u00ecm hi\u1ec3u s\u00e2u h\u01a1n v\u1ec1 hotel folio \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 ch\u00fang, c\u00e1ch ch\u00fang ho\u1ea1t \u0111\u1ed9ng v\u00e0 c\u00e1ch kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 qu\u1ea3n l\u00fd ch\u00fang t\u1ed1t h\u01a1n.<\/strong><\/p>\n

M\u1ee5c \u0110\u00edch C\u1ee7a Hotel Folio L\u00e0 G\u00ec?<\/h2>\n

\n Hotel folio<\/strong> cho ph\u00e9p c\u00e1c kh\u00e1ch s\u1ea1n theo d\u00f5i c\u00e1c kho\u1ea3n ph\u00ed ph\u00e1t sinh v\u00e0 c\u00e1c kho\u1ea3n thanh to\u00e1n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi kh\u00e1ch trong su\u1ed1t th\u1eddi gian l\u01b0u tr\u00fa, \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00e1ch \u0111\u01b0\u1ee3c l\u1eadp h\u00f3a \u0111\u01a1n ch\u00ednh x\u00e1c c\u1ea3 trong v\u00e0 khi k\u1ebft th\u00fac chuy\u1ebfn th\u0103m.\n <\/p>\n

T\u1ea1i Sao Hotel Folio L\u1ea1i Quan Tr\u1ecdng \u0110\u1ed1i V\u1edbi Quy Tr\u00ecnh Thanh To\u00e1n v\u00e0 L\u1eadp H\u00f3a \u0110\u01a1n?<\/h3>\n

\n M\u1ed9t hotel folio<\/strong> chi ti\u1ebft l\u00e0 r\u1ea5t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi quy tr\u00ecnh thanh to\u00e1n v\u00e0 l\u1eadp h\u00f3a \u0111\u01a1n, v\u00ec n\u00f3 theo d\u00f5i v\u00e0 t\u1ed5 ch\u1ee9c ch\u00ednh x\u00e1c c\u00e1c kho\u1ea3n ph\u00ed, ng\u0103n ng\u1eeba s\u1ef1 kh\u00e1c bi\u1ec7t v\u00e0 c\u00f3 th\u1ec3 h\u1ee3p l\u00fd h\u00f3a \u0111\u00e1ng k\u1ec3 quy tr\u00ecnh tr\u1ea3 ph\u00f2ng.\n <\/p>\n

C\u00e1c Lo\u1ea1i Hotel Folio Ph\u1ed5 Bi\u1ebfn<\/h2>\n

\n M\u1eb7c d\u00f9 thu\u1eadt ng\u1eef “hotel folio<\/strong>” th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng thay th\u1ebf cho nhau v\u1edbi “guest folio<\/strong>“, nh\u01b0ng c\u0169ng c\u00f3 c\u00e1c lo\u1ea1i folio kh\u00e1c trong c\u00e1c doanh nghi\u1ec7p kh\u00e1ch s\u1ea1n.\n <\/p>\n

Guest Folio (Phi\u1ebfu Thanh To\u00e1n C\u1ee7a Kh\u00e1ch)<\/h3>\n

\n Nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp \u1edf tr\u00ean, folio n\u00e0y theo d\u00f5i t\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n ph\u00ed ph\u00e1t sinh v\u00e0 thanh to\u00e1n c\u1ee7a kh\u00e1ch l\u01b0u tr\u00fa t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n.\n <\/p>\n

\n \"Guest\n <\/div>\n

Master Folio (Phi\u1ebfu Thanh To\u00e1n T\u1ed5ng)<\/h3>\n

\n Master folio<\/strong> trong kh\u00e1ch s\u1ea1n h\u1ee3p nh\u1ea5t c\u00e1c kho\u1ea3n ph\u00ed t\u1eadp th\u1ec3 cho m\u1ed9t nh\u00f3m ho\u1eb7c t\u1ed5 ch\u1ee9c, bao g\u1ed3m nhi\u1ec1u kh\u00e1ch ho\u1eb7c th\u1eadm ch\u00ed nhi\u1ec1u s\u1ef1 ki\u1ec7n.\n <\/p>\n

Non-Guest Folio (Phi\u1ebfu Thanh To\u00e1n D\u1ecbch V\u1ee5)<\/h3>\n

\n Folio n\u00e0y ghi l\u1ea1i c\u00e1c giao d\u1ecbch cho c\u00e1c c\u00e1 nh\u00e2n ho\u1eb7c t\u1ed5 ch\u1ee9c s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a kh\u00e1ch s\u1ea1n m\u00e0 kh\u00f4ng \u1edf qua \u0111\u00eam. V\u00ed d\u1ee5: kh\u00e1ch \u0111\u1ebfn nh\u00e0 h\u00e0ng, spa, ho\u1eb7c s\u1eed d\u1ee5ng ph\u00f2ng h\u1ecdp.\n <\/p>\n

Employee Folio (Phi\u1ebfu Thanh To\u00e1n C\u1ee7a Nh\u00e2n Vi\u00ean)<\/h3>\n

\n Folio n\u00e0y theo d\u00f5i b\u1ea5t k\u1ef3 chi ph\u00ed n\u00e0o ph\u00e1t sinh b\u1edfi nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n. V\u00ed d\u1ee5: chi ph\u00ed \u0111i l\u1ea1i, \u0103n u\u1ed1ng khi c\u00f4ng t\u00e1c.\n <\/p>\n

\n \"Employee\n <\/div>\n

Nh\u1eefng G\u00ec \u0110\u01b0\u1ee3c Bao G\u1ed3m Trong Hotel Folio?<\/h2>\n

\n Hotel folio<\/strong> bao g\u1ed3m b\u1ea5t k\u1ef3 kho\u1ea3n ph\u00ed n\u00e0o m\u00e0 kh\u00e1ch c\u00f3 th\u1ec3 ph\u00e1t sinh. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 bao g\u1ed3m ph\u00ed ph\u00f2ng, thu\u1ebf, \u0111\u1ed3 \u0103n, th\u1ee9c u\u1ed1ng, tour du l\u1ecbch, ph\u00ed d\u1ecbch v\u1ee5, thanh to\u00e1n v\u00e0 \u0111i\u1ec1u ch\u1ec9nh, c\u0169ng nh\u01b0 b\u1ea5t k\u1ef3 chi ph\u00ed b\u1ed5 sung n\u00e0o ph\u00e1t sinh trong th\u1eddi gian l\u01b0u tr\u00fa c\u1ee7a kh\u00e1ch.\n <\/p>\n

V\u00ed D\u1ee5 V\u1ec1 Guest Folio Trong Kh\u00e1ch S\u1ea1n<\/h3>\n

\n Hotel folio<\/strong> th\u1ef1c t\u1ebf tr\u00f4ng nh\u01b0 th\u1ebf n\u00e0o? H\u00e3y l\u00e0m r\u00f5 kh\u00e1i ni\u1ec7m n\u00e0y b\u1eb1ng m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 hotel folio<\/strong>:\n <\/p>\n

\n \"V\u00ed\n <\/div>\n

\n V\u00ed d\u1ee5:<\/b><\/p>\n

    \n
  • Kh\u00e1ch h\u00e0ng:<\/b> Nguy\u1ec5n V\u0103n A<\/li>\n
  • S\u1ed1 ph\u00f2ng:<\/b> 101<\/li>\n
  • Th\u1eddi gian l\u01b0u tr\u00fa:<\/b> 2 \u0111\u00eam (10\/05\/2024 – 12\/05\/2024)<\/li>\n
  • Chi ti\u1ebft c\u00e1c kho\u1ea3n ph\u00ed:<\/b>\n
      \n
    • Ph\u00ed ph\u00f2ng: 1.000.000 VN\u0110\/\u0111\u00eam x 2 \u0111\u00eam = 2.000.000 VN\u0110<\/li>\n
    • \u0102n s\u00e1ng buffet: 150.000 VN\u0110\/ng\u01b0\u1eddi x 2 ng\u00e0y = 300.000 VN\u0110<\/li>\n
    • D\u1ecbch v\u1ee5 gi\u1eb7t l\u00e0: 100.000 VN\u0110<\/li>\n
    • Thu\u1ebf VAT (10%): 240.000 VN\u0110<\/li>\n
    • T\u1ed5ng c\u1ed9ng:<\/b> 2.640.000 VN\u0110<\/li>\n<\/ul>\n<\/li>\n
    • C\u00e1c kho\u1ea3n thanh to\u00e1n:<\/b>\n
        \n
      • \u0110\u1eb7t c\u1ecdc: 500.000 VN\u0110<\/li>\n
      • Thanh to\u00e1n b\u1eb1ng th\u1ebb t\u00edn d\u1ee5ng: 2.140.000 VN\u0110<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

        C\u00e1c V\u1ea5n \u0110\u1ec1 Th\u01b0\u1eddng G\u1eb7p Khi Qu\u1ea3n L\u00fd Hotel Folio<\/h2>\n

        \n N\u1ebfu b\u1ea1n kh\u00f4ng c\u1ea9n th\u1eadn v\u1edbi vi\u1ec7c qu\u1ea3n l\u00fd hotel folio<\/strong>, r\u1ea5t nhi\u1ec1u \u0111i\u1ec1u c\u00f3 th\u1ec3 x\u1ea3y ra, bao g\u1ed3m:\n <\/p>\n

        Sai S\u00f3t D\u1eef Li\u1ec7u<\/h3>\n

        \n L\u1ed7i hotel folio<\/strong> – c\u00e1c kho\u1ea3n ph\u00ed kh\u00f4ng ch\u00ednh x\u00e1c ho\u1eb7c b\u1ecb thi\u1ebfu, thu\u1ebf \u00e1p d\u1ee5ng sai – c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn tranh ch\u1ea5p v\u00e0 cu\u1ed1i c\u00f9ng c\u00f3 th\u1ec3 l\u00e0m t\u1ed5n h\u1ea1i \u0111\u1ebfn danh ti\u1ebfng c\u1ee7a kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n. Vi\u1ec7c nh\u1eadp li\u1ec7u th\u1ee7 c\u00f4ng, h\u1ec7 th\u1ed1ng kh\u00f4ng \u0111\u1ed3ng b\u1ed9, ho\u1eb7c nh\u00e2n vi\u00ean thi\u1ebfu kinh nghi\u1ec7m \u0111\u1ec1u c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn sai s\u00f3t.\n <\/p>\n

        C\u00e1c V\u1ea5n \u0110\u1ec1 V\u1ec1 Truy Xu\u1ea5t Folio<\/h3>\n

        \n S\u1ef1 ch\u1eadm tr\u1ec5 ho\u1eb7c kh\u00f3 kh\u0103n trong vi\u1ec7c truy c\u1eadp folio<\/strong> c\u00f3 th\u1ec3 l\u00e0m ch\u1eadm qu\u00e1 tr\u00ecnh tr\u1ea3 ph\u00f2ng, l\u00e3ng ph\u00ed th\u1eddi gian c\u1ee7a c\u1ea3 kh\u00e1ch v\u00e0 nh\u00e2n vi\u00ean. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 do c\u00e1c v\u1ea5n \u0111\u1ec1 k\u1ef9 thu\u1eadt, s\u1ef1 h\u1ee3p t\u00e1c k\u00e9m gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn c\u1ee7a kh\u00e1ch s\u1ea1n ho\u1eb7c thi\u1ebfu \u0111\u00e0o t\u1ea1o cho nh\u00e2n vi\u00ean.\n <\/p>\n

        Quy Tr\u00ecnh Th\u1ee7 C\u00f4ng<\/h3>\n

        \n C\u00e1c quy tr\u00ecnh folio<\/strong> c\u1ee7a b\u1ea1n c\u00e0ng th\u1ee7 c\u00f4ng, cho d\u00f9 l\u00e0 c\u1eadp nh\u1eadt h\u1ed3 s\u01a1, \u0111\u1ed1i chi\u1ebfu thanh to\u00e1n hay qu\u1ea3n l\u00fd tranh ch\u1ea5p, ch\u00fang c\u00e0ng d\u1ec5 b\u1ecb l\u1ed7i v\u00e0 k\u00e9m hi\u1ec7u qu\u1ea3. Vi\u1ec7c s\u1eed d\u1ee5ng gi\u1ea5y t\u1edd, b\u1ea3ng t\u00ednh, ho\u1eb7c c\u00e1c h\u1ec7 th\u1ed1ng kh\u00f4ng t\u00edch h\u1ee3p c\u00f3 th\u1ec3 l\u00e0m ch\u1eadm qu\u00e1 tr\u00ecnh v\u00e0 t\u0103ng nguy c\u01a1 sai s\u00f3t.\n <\/p>\n

        Chi\u1ebfn L\u01b0\u1ee3c Qu\u1ea3n L\u00fd Hotel Folio Hi\u1ec7u Qu\u1ea3<\/h2>\n

        \n \u0110\u1ec3 qu\u1ea3n l\u00fd th\u00e0nh c\u00f4ng hotel folio<\/strong>, b\u1ea1n c\u1ea7n tri\u1ec3n khai c\u00f4ng ngh\u1ec7 ph\u00f9 h\u1ee3p, cung c\u1ea5p \u0111\u00e0o t\u1ea1o ph\u00f9 h\u1ee3p v\u00e0 thi\u1ebft l\u1eadp c\u00e1c h\u1ec7 th\u1ed1ng v\u00e0 quy tr\u00ecnh ph\u00f9 h\u1ee3p:\n <\/p>\n

        T\u0103ng C\u01b0\u1eddng C\u00e1c Quy \u0110\u1ecbnh Thanh To\u00e1n Trong Qu\u1ea3n L\u00fd Hotel Folio<\/h3>\n

        \n Khi thi\u1ebft l\u1eadp c\u00e1c h\u1ec7 th\u1ed1ng v\u00e0 quy tr\u00ecnh hotel folio<\/strong> c\u1ee7a b\u1ea1n, b\u1ea1n c\u1ea7n \u0111\u1ea3m b\u1ea3o r\u1eb1ng ch\u00fang \u0111\u00e1p \u1ee9ng t\u1ea5t c\u1ea3 c\u00e1c y\u00eau c\u1ea7u ph\u00e1p l\u00fd li\u00ean quan, t\u1eeb tu\u00e2n th\u1ee7 thu\u1ebf \u0111\u1ebfn quy\u1ec1n c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m vi\u1ec7c thu th\u1eadp v\u00e0 b\u00e1o c\u00e1o thu\u1ebf ch\u00ednh x\u00e1c, tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh v\u1ec1 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n (GDPR), v\u00e0 \u0111\u1ea3m b\u1ea3o t\u00ednh minh b\u1ea1ch trong c\u00e1c kho\u1ea3n ph\u00ed v\u00e0 l\u1ec7 ph\u00ed.\n <\/p>\n

        \u0110\u00e0o T\u1ea1o Nh\u00e2n Vi\u00ean Kh\u00e1ch S\u1ea1n V\u1ec1 X\u1eed L\u00fd Folio Hi\u1ec7u Qu\u1ea3<\/h3>\n

        \n C\u00e1c h\u1ec7 th\u1ed1ng v\u00e0 quy tr\u00ecnh hotel folio<\/strong> t\u1ed1t nh\u1ea5t tr\u00ean th\u1ebf gi\u1edbi s\u1ebd kh\u00f4ng c\u00f3 \u00fd ngh\u0129a g\u00ec n\u1ebfu nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o v\u1ec1 ch\u00fang. \u0110\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi th\u00e0nh vi\u00ean trong nh\u00f3m \u0111\u1ec1u bi\u1ebft ch\u00ednh x\u00e1c nh\u1eefng g\u00ec h\u1ecd c\u1ea7n l\u00e0m, v\u00e0 khi n\u00e0o v\u00e0 l\u00e0m th\u1ebf n\u00e0o h\u1ecd c\u1ea7n l\u00e0m. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m vi\u1ec7c \u0111\u00e0o t\u1ea1o v\u1ec1 c\u00e1ch nh\u1eadp d\u1eef li\u1ec7u ch\u00ednh x\u00e1c, x\u1eed l\u00fd c\u00e1c kho\u1ea3n thanh to\u00e1n, gi\u1ea3i quy\u1ebft c\u00e1c tranh ch\u1ea5p, v\u00e0 s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng ph\u1ea7n m\u1ec1m.\n <\/p>\n

        \n \"\u0110\u00e0o\n <\/div>\n

        T\u1eadn D\u1ee5ng D\u1eef Li\u1ec7u Hotel Folio<\/h3>\n

        \n Khi b\u1ea1n \u0111\u00e3 thi\u1ebft l\u1eadp nh\u1eefng \u0111i\u1ec1u c\u01a1 b\u1ea3n, b\u1ea1n c\u00f3 th\u1ec3 t\u1ed1i \u0111a h\u00f3a gi\u00e1 tr\u1ecb m\u00e0 b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c t\u1eeb hotel folio<\/strong> b\u1eb1ng c\u00e1ch t\u1eadn d\u1ee5ng d\u1eef li\u1ec7u b\u1ea1n thu th\u1eadp \u0111\u01b0\u1ee3c. B\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o ra tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng c\u00e1 nh\u00e2n h\u00f3a h\u01a1n, ph\u00e1t tri\u1ec3n c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft h\u1ea5p d\u1eabn h\u01a1n v\u00e0 \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c d\u1ecbch v\u1ee5 \u0111\u00e3 \u0111\u01b0\u1ee3c ch\u1ee9ng minh l\u00e0 ph\u1ed5 bi\u1ebfn nh\u1ea5t v\u1edbi kh\u00e1ch. Ph\u00e2n t\u00edch d\u1eef li\u1ec7u folio<\/strong> c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 th\u00f3i quen chi ti\u00eau c\u1ee7a kh\u00e1ch, s\u1edf th\u00edch c\u1ee7a h\u1ecd, v\u00e0 c\u00e1c d\u1ecbch v\u1ee5 m\u00e0 h\u1ecd \u0111\u00e1nh gi\u00e1 cao.\n <\/p>\n

        V\u00ed d\u1ee5: <\/p>\n

          \n
        • X\u00e1c \u0111\u1ecbnh xu h\u01b0\u1edbng:<\/b> Kh\u00e1ch h\u00e0ng th\u01b0\u1eddng chi ti\u00eau cho d\u1ecbch v\u1ee5 n\u00e0o nh\u1ea5t? (\u0102n u\u1ed1ng, spa,…)<\/li>\n
        • C\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m:<\/b> D\u1ef1a v\u00e0o l\u1ecbch s\u1eed chi ti\u00eau c\u1ee7a kh\u00e1ch \u0111\u1ec3 g\u1ee3i \u00fd c\u00e1c d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p.<\/li>\n
        • \u0110i\u1ec1u ch\u1ec9nh gi\u00e1 c\u1ea3:<\/b> Ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u1ec3 \u0111\u01b0a ra m\u1ee9c gi\u00e1 c\u1ea1nh tranh v\u00e0 t\u1ed1i \u01b0u h\u00f3a doanh thu.<\/li>\n<\/ul>\n

          T\u00edch H\u1ee3p Folio V\u1edbi C\u00e1c H\u1ec7 Th\u1ed1ng Kh\u00e1ch S\u1ea1n<\/h3>\n

          \n C\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd hotel folio<\/strong> t\u1ed1t nh\u1ea5t th\u01b0\u1eddng l\u00e0 d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y v\u00e0 \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a cho thi\u1ebft b\u1ecb di \u0111\u1ed9ng, v\u00ec v\u1eady nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng ch\u00fang t\u1eeb m\u1ecdi n\u01a1i.\n <\/p>\n

          \n Ch\u00fang c\u0169ng ph\u1ea3i d\u1ec5 \u0111i\u1ec1u h\u01b0\u1edbng, tr\u1ef1c quan \u0111\u1ec3 s\u1eed d\u1ee5ng v\u00e0 c\u00f3 l\u1ebd quan tr\u1ecdng nh\u1ea5t l\u00e0 ch\u00fang ph\u1ea3i t\u00edch h\u1ee3p li\u1ec1n m\u1ea1ch v\u1edbi c\u00e1c c\u00f4ng c\u1ee5 kh\u00e1ch s\u1ea1n kh\u00e1c c\u1ee7a b\u1ea1n, v\u00ec \u0111i\u1ec1u n\u00e0y m\u1edf ra c\u01a1 h\u1ed9i cho t\u1ef1 \u0111\u1ed9ng h\u00f3a ti\u1ebft ki\u1ec7m th\u1eddi gian, gi\u1ea3m thi\u1ec3u l\u1ed7i. T\u00edch h\u1ee3p v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng nh\u01b0 PMS (Property Management System), POS (Point of Sale), v\u00e0 h\u1ec7 th\u1ed1ng k\u1ebf to\u00e1n s\u1ebd gi\u00fap b\u1ea1n t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c quy tr\u00ecnh, gi\u1ea3m thi\u1ec3u sai s\u00f3t, v\u00e0 c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3.\n <\/p>\n

          V\u00ed d\u1ee5: <\/p>\n

            \n
          • T\u1ef1 \u0111\u1ed9ng c\u1eadp nh\u1eadt d\u1eef li\u1ec7u:<\/b> Th\u00f4ng tin t\u1eeb PMS \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng c\u1eadp nh\u1eadt v\u00e0o folio v\u00e0 ng\u01b0\u1ee3c l\u1ea1i.<\/li>\n
          • \u0110\u1ed1i chi\u1ebfu thanh to\u00e1n:<\/b> D\u1eef li\u1ec7u t\u1eeb POS \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng \u0111\u1ed1i chi\u1ebfu v\u1edbi folio \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh ch\u00ednh x\u00e1c.<\/li>\n
          • T\u1ea1o b\u00e1o c\u00e1o:<\/b> D\u1eef li\u1ec7u t\u1eeb folio \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 t\u1ea1o c\u00e1c b\u00e1o c\u00e1o t\u00e0i ch\u00ednh v\u00e0 qu\u1ea3n l\u00fd.<\/li>\n<\/ul>\n

            K\u1ebft lu\u1eadn<\/h2>\n

            \n Vi\u1ec7c qu\u1ea3n l\u00fd hotel folio<\/strong> hi\u1ec7u qu\u1ea3 \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t trong vi\u1ec7c \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng, t\u1ed1i \u01b0u h\u00f3a doanh thu v\u00e0 duy tr\u00ec ho\u1ea1t \u0111\u1ed9ng tr\u01a1n tru cho kh\u00e1ch s\u1ea1n. B\u1eb1ng c\u00e1ch n\u1eafm v\u1eefng \u0111\u1ecbnh ngh\u0129a, c\u00e1c lo\u1ea1i folio, v\u00e0 \u00e1p d\u1ee5ng c\u00e1c chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00fd ph\u00f9 h\u1ee3p, b\u1ea1n c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m cho kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh. H\u00e3y nh\u1edb r\u1eb1ng, \u0111\u1ea7u t\u01b0 v\u00e0o c\u00f4ng ngh\u1ec7, \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u00e0 li\u00ean t\u1ee5c c\u1ea3i ti\u1ebfn quy tr\u00ecnh l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 th\u00e0nh c\u00f4ng trong vi\u1ec7c qu\u1ea3n l\u00fd hotel folio<\/strong>.\n <\/p>\n

            C\u00e1c c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p (FAQ)<\/h2>\n
              \n
            1. Hotel folio c\u00f3 b\u1eaft bu\u1ed9c kh\u00f4ng?<\/b>
              \n Vi\u1ec7c s\u1eed d\u1ee5ng hotel folio kh\u00f4ng ph\u1ea3i l\u00e0 b\u1eaft bu\u1ed9c v\u1ec1 m\u1eb7t ph\u00e1p l\u00fd, nh\u01b0ng n\u00f3 l\u00e0 m\u1ed9t th\u00f4ng l\u1ec7 t\u1ed1t v\u00e0 \u0111\u01b0\u1ee3c khuy\u1ebfn kh\u00edch \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh minh b\u1ea1ch v\u00e0 ch\u00ednh x\u00e1c trong qu\u00e1 tr\u00ecnh thanh to\u00e1n.\n <\/li>\n
            2. Kh\u00e1ch h\u00e0ng c\u00f3 quy\u1ec1n y\u00eau c\u1ea7u xem hotel folio c\u1ee7a h\u1ecd kh\u00f4ng?<\/b>
              \n C\u00f3, kh\u00e1ch h\u00e0ng c\u00f3 quy\u1ec1n y\u00eau c\u1ea7u xem hotel folio c\u1ee7a h\u1ecd \u0111\u1ec3 ki\u1ec3m tra v\u00e0 x\u00e1c nh\u1eadn c\u00e1c kho\u1ea3n ph\u00ed.\n <\/li>\n
            3. Hotel folio c\u00f3 c\u1ea7n ph\u1ea3i l\u01b0u tr\u1eef kh\u00f4ng? L\u01b0u tr\u1eef trong bao l\u00e2u?<\/b>
              \n C\u00f3, hotel folio c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef \u0111\u1ec3 ph\u1ee5c v\u1ee5 cho m\u1ee5c \u0111\u00edch k\u1ebf to\u00e1n v\u00e0 ki\u1ec3m to\u00e1n. Th\u1eddi gian l\u01b0u tr\u1eef th\u01b0\u1eddng l\u00e0 t\u1eeb 3 \u0111\u1ebfn 5 n\u0103m, t\u00f9y thu\u1ed9c v\u00e0o quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt \u0111\u1ecba ph\u01b0\u01a1ng.\n <\/li>\n
            4. N\u1ebfu c\u00f3 sai s\u00f3t trong hotel folio th\u00ec ph\u1ea3i l\u00e0m g\u00ec?<\/b>
              \n N\u1ebfu ph\u00e1t hi\u1ec7n sai s\u00f3t, kh\u00e1ch h\u00e0ng n\u00ean th\u00f4ng b\u00e1o ngay cho nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n \u0111\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft. Kh\u00e1ch s\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m ki\u1ec3m tra v\u00e0 \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i folio n\u1ebfu sai s\u00f3t l\u00e0 c\u00f3 th\u1eadt.\n <\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

              T\u1ea5t T\u1ea7n T\u1eadt V\u1ec1 Hotel Folio: \u0110\u1ecbnh Ngh\u0129a, C\u00e1ch Qu\u1ea3n L\u00fd v\u00e0 V\u00ed D\u1ee5 Chi Ti\u1ebft Hotel Folio L\u00e0 G\u00ec? \u0110\u1ecbnh Ngh\u0129a Chi Ti\u1ebft Hotel Folio (t\u1ea1m d\u1ecbch: Phi\u1ebfu thanh to\u00e1n kh\u00e1ch s\u1ea1n) l\u00e0 m\u1ed9t t\u00e0i li\u1ec7u t\u1ed5ng h\u1ee3p t\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n ph\u00ed v\u00e0 thanh to\u00e1n ph\u00e1t sinh c\u1ee7a kh\u00e1ch trong su\u1ed1t th\u1eddi gian […]<\/p>\n","protected":false},"author":1,"featured_media":448084,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[17],"tags":[],"class_list":["post-448091","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/448091","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=448091"}],"version-history":[{"count":0,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/448091\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/448084"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=448091"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=448091"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=448091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}