H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> l\u00e0 g\u00ec?<\/h2>\n\n H\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> l\u00e0 m\u1ed9t ch\u1ee9ng t\u1eeb do kh\u00e1ch s\u1ea1n cung c\u1ea5p cho kh\u00e1ch h\u00e0ng, ch\u1ee9ng minh r\u1eb1ng h\u00f3a \u0111\u01a1n cho k\u1ef3 ngh\u1ec9 c\u1ee7a h\u1ecd \u0111\u00e3 \u0111\u01b0\u1ee3c thanh to\u00e1n. N\u00f3 \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh v\u00e0 cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft v\u1ec1 c\u00e1c kho\u1ea3n ph\u00ed li\u00ean quan \u0111\u1ebfn k\u1ef3 ngh\u1ec9.\n <\/p>\nH\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> c\u00f3 gi\u1ed1ng v\u1edbi H\u00f3a \u0110\u01a1n (Invoice) kh\u00f4ng?<\/h3>\n\n Kh\u00f4ng, h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> kh\u00f4ng gi\u1ed1ng v\u1edbi h\u00f3a \u0111\u01a1n (invoice). Invoice li\u1ec7t k\u00ea t\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n ph\u00ed m\u00e0 kh\u00e1ch h\u00e0ng ph\u1ea3i tr\u1ea3 trong su\u1ed1t th\u1eddi gian l\u01b0u tr\u00fa. Sau khi invoice \u0111\u01b0\u1ee3c thanh to\u00e1n, h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> \u0111\u01b0\u1ee3c t\u1ea1o ra \u0111\u1ec3 ch\u1ee9ng minh kho\u1ea3n thanh to\u00e1n \u0111\u00f3.\n <\/p>\n\n Trong b\u00e0i vi\u1ebft n\u00e0y, ch\u00fang ta s\u1ebd xem x\u00e9t k\u1ef9 h\u01a1n v\u1ec1 h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>: h\u00ecnh th\u1ee9c c\u1ee7a ch\u00fang, t\u1ea1i sao ch\u00fang l\u1ea1i quan tr\u1ecdng v\u00e0 c\u00e1ch t\u1ea1o v\u00e0 qu\u1ea3n l\u00fd ch\u00fang m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.\n <\/p>\nM\u1ee5c l\u1ee5c<\/p>\n
\u0110\u1ecbnh d\u1ea1ng c\u1ee7a m\u1ed9t H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span><\/h2>\n\n M\u1eb7c d\u00f9 \u0111\u1ecbnh d\u1ea1ng h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> t\u00f9y thu\u1ed9c v\u00e0o m\u1ed7i kh\u00e1ch s\u1ea1n, nh\u01b0ng h\u00f3a \u0111\u01a1n c\u1ea7n c\u00f3 c\u00e1c th\u00f4ng tin sau:\n <\/p>\n\n- Th\u00f4ng tin chi ti\u1ebft c\u1ee7a kh\u00e1ch s\u1ea1n<\/li>\n
- Th\u00f4ng tin chi ti\u1ebft c\u1ee7a kh\u00e1ch h\u00e0ng<\/li>\n
- Th\u00f4ng tin chi ti\u1ebft v\u1ec1 th\u1eddi gian l\u01b0u tr\u00fa v\u00e0 c\u00e1c kho\u1ea3n ph\u00ed chi ti\u1ebft<\/li>\n
- C\u00e1c lo\u1ea1i ph\u00ed, thu\u1ebf v\u00e0 t\u1ed5ng s\u1ed1 ti\u1ec1n<\/li>\n
- Ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n<\/li>\n<\/ul>\n
\n N\u1ebfu thanh to\u00e1n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u1ef1c ti\u1ebfp b\u1eb1ng th\u1ebb, h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> c\u00f3 th\u1ec3 \u0111i k\u00e8m v\u1edbi bi\u00ean lai \u0111\u01b0\u1ee3c t\u1ea1o b\u1edfi m\u00e1y POS c\u1ee7a kh\u00e1ch s\u1ea1n.\n <\/p>\nT\u1ea1i sao c\u1ea7n t\u00f9y ch\u1ec9nh H\u00f3a \u0110\u01a1n \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/span>?<\/h3>\n\n H\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> l\u00e0 m\u1ed9t c\u01a1 h\u1ed9i tuy\u1ec7t v\u1eddi \u0111\u1ec3 th\u1ec3 hi\u1ec7n th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n. B\u1eb1ng c\u00e1ch th\u00eam logo, m\u00e0u s\u1eafc v\u00e0 th\u00f4ng \u0111i\u1ec7p c\u1ea3m \u01a1n t\u00f9y ch\u1ec9nh, b\u1ea1n c\u00f3 th\u1ec3 nh\u1eafc nh\u1edf nh\u1eefng kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc \u0111\u00e2y v\u1ec1 kho\u1ea3ng th\u1eddi gian vui v\u1ebb m\u00e0 h\u1ecd \u0111\u00e3 c\u00f3 t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n, ngay c\u1ea3 khi h\u1ecd \u0111ang l\u00e0m th\u1ee7 t\u1ee5c thu\u1ebf ho\u1eb7c s\u1eafp x\u1ebfp gi\u1ea5y t\u1edd.\n <\/p>\n\n H\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u00f9y ch\u1ec9nh cho c\u00e1c m\u1ee5c \u0111\u00edch ch\u1ee9c n\u0103ng, ch\u1eb3ng h\u1ea1n nh\u01b0 \u0111\u1ecbnh d\u1ea1ng h\u00f3a \u0111\u01a1n theo c\u00e1ch ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p.\n <\/p>\nVai tr\u00f2 c\u1ee7a H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> trong quy tr\u00ecnh t\u00e0i ch\u00ednh<\/h2>\nQuy tr\u00ecnh thanh to\u00e1n truy\u1ec1n th\u1ed1ng cho m\u1ed9t kh\u00e1ch s\u1ea1n bao g\u1ed3m b\u1ed1n giai \u0111o\u1ea1n:<\/p>\n
\n- \n Folio:<\/b> M\u1ed9t t\u00e0i li\u1ec7u tr\u1ef1c ti\u1ebfp ghi l\u1ea1i c\u00e1c kho\u1ea3n ph\u00ed c\u1ee7a kh\u00e1ch khi ch\u00fang \u0111\u01b0\u1ee3c ph\u00e1t sinh.\n <\/li>\n<\/ul>\n
\n- \n Bill:<\/b> B\u1ea3n t\u00f3m t\u1eaft c\u00e1c kho\u1ea3n ph\u00ed \u0111\u1ec3 kh\u00e1ch xem x\u00e9t khi tr\u1ea3 ph\u00f2ng.\n <\/li>\n<\/ul>\n
\n- \n Invoice:<\/b> Ch\u1ee9ng t\u1eeb thu\u1ebf ch\u00ednh th\u1ee9c n\u00eau r\u00f5 c\u00e1c kho\u1ea3n ph\u00ed cu\u1ed1i c\u00f9ng.\n <\/li>\n<\/ul>\n
\n- \n Receipt:<\/b> B\u1eb1ng ch\u1ee9ng thanh to\u00e1n cho invoice.\n <\/li>\n<\/ul>\n
\n L\u00e0 b\u01b0\u1edbc cu\u1ed1i c\u00f9ng, h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> ho\u00e0n t\u1ea5t quy tr\u00ecnh thanh to\u00e1n cho m\u1ed7i kh\u00e1ch v\u00e0 cung c\u1ea5p cho kh\u00e1ch c\u00e1c t\u00e0i li\u1ec7u c\u1ea7n thi\u1ebft \u0111\u1ec3 tu\u00e2n th\u1ee7 lu\u1eadt thu\u1ebf.\n <\/p>\nC\u00e1ch vi\u1ebft m\u1ed9t H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> chi ti\u1ebft<\/h3>\n\n Ng\u00e0y nay, h\u1ea7u h\u1ebft c\u00e1c h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> \u0111\u01b0\u1ee3c t\u1ea1o t\u1ef1 \u0111\u1ed9ng b\u1edfi m\u1ed9t c\u00f4ng c\u1ee5 ho\u1eb7c tr\u00ecnh t\u1ea1o h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> chuy\u00ean d\u1ee5ng. Tuy nhi\u00ean, b\u1ea1n n\u00ean hi\u1ec3u c\u00e1ch vi\u1ebft h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> theo c\u00e1ch th\u1ee7 c\u00f4ng, nh\u01b0 m\u1ed9t t\u00f9y ch\u1ecdn d\u1ef1 ph\u00f2ng m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng n\u1ebfu h\u1ec7 th\u1ed1ng ho\u1eb7c ngu\u1ed3n \u0111i\u1ec7n g\u1eb7p s\u1ef1 c\u1ed1.\n <\/p>\n\n Nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp \u1edf tr\u00ean, m\u1ed9t m\u1eabu h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> truy\u1ec1n th\u1ed1ng s\u1ebd c\u00f3 th\u00f4ng tin chi ti\u1ebft v\u1ec1 kh\u00e1ch s\u1ea1n, kh\u00e1ch v\u00e0 th\u1eddi gian l\u01b0u tr\u00fa, n\u00f3 s\u1ebd li\u1ec7t k\u00ea t\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n ph\u00ed ph\u00e1t sinh trong su\u1ed1t th\u1eddi gian l\u01b0u tr\u00fa \u0111\u00f3 (bao g\u1ed3m c\u1ea3 t\u1ed5ng ph\u1ee5 v\u00e0 thu\u1ebf) v\u00e0 n\u00f3 s\u1ebd n\u00eau r\u00f5 ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng.\n <\/p>\nM\u1eabu H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span><\/h2>\n\u0110\u1ec3 c\u00f3 \u00fd t\u01b0\u1edfng r\u00f5 r\u00e0ng h\u01a1n v\u1ec1 h\u00ecnh th\u1ee9c c\u1ee7a m\u1ed9t h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>, h\u00e3y xem m\u1ed9t s\u1ed1 v\u00ed d\u1ee5.<\/p>\nM\u1eabu H\u00f3a \u0110\u01a1n \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/span><\/h3>\n\n M\u1eabu h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> mi\u1ec5n ph\u00ed n\u00e0y l\u00e0 m\u1ed9t t\u00f9y ch\u1ecdn chung c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng b\u1edfi h\u1ea7u h\u1ebft m\u1ecdi kh\u00e1ch s\u1ea1n<\/underline>.\n <\/p>\n![\"Ota](\"https:\/\/otavietnam.com\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-74-1024x689.png\")
\nM\u1eabu H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> Days Inn<\/h3>\n\n L\u00e0 m\u1ed9t l\u1ef1a ch\u1ecdn ch\u1ed7 \u1edf gi\u00e1 r\u1ebb, h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> cho Days Inn (m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a Best Western) ho\u00e0n to\u00e0n \u0111\u01a1n gi\u1ea3n v\u00e0 d\u1ec5 hi\u1ec3u.\n <\/p>\n![\"Ota](\"https:\/\/otavietnam.com\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-75-1024x569.png\")
\nM\u1eabu H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> Best Western<\/h3>\n\n H\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> Best Western l\u00e0 m\u1eabu h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> truy\u1ec1n th\u1ed1ng c\u00f3 t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin m\u00e0 kh\u00e1ch c\u00f3 th\u1ec3 y\u00eau c\u1ea7u.\n <\/p>\n![\"Ota](\"https:\/\/otavietnam.com\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-76-1024x569.png\")
\nM\u1eabu H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> Holiday Inn<\/h3>\n\n H\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> Holiday Inn (m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a IHG) cung c\u1ea5p m\u1ed9t v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh v\u1ec1 vi\u1ec7c x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u r\u00f5 r\u00e0ng tr\u00ean h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>.\n <\/p>\n![\"Ota](\"https:\/\/otavietnam.com\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-77-1024x569.png\")
\nL\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 t\u1ea1o v\u00e0 qu\u1ea3n l\u00fd H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3<\/h2>\nB\u1ea1n \u0111ang b\u0103n kho\u0103n v\u1ec1 c\u00e1ch t\u1ea1o h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>? Tin vui l\u00e0 vi\u1ec7c t\u1ea1o h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> r\u1ea5t d\u1ec5 d\u00e0ng v\u00ec c\u00e1c c\u00f4ng c\u1ee5 hi\u1ec7n \u0111\u1ea1i c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a g\u1ea7n nh\u01b0 to\u00e0n b\u1ed9 quy tr\u00ecnh.<\/p>\nT\u1ef1 \u0111\u1ed9ng h\u00f3a vi\u1ec7c t\u1ea1o v\u00e0 l\u01b0u tr\u1eef H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span><\/h3>\nCh\u1ecdn m\u1ed9t c\u00f4ng c\u1ee5 t\u1ef1 \u0111\u1ed9ng t\u1ea1o h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> ngay sau khi h\u00f3a \u0111\u01a1n \u0111\u01b0\u1ee3c thanh to\u00e1n v\u00e0 \u0111\u1eb7t m\u1ed9t b\u1ea3n sao c\u1ee7a h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> \u0111\u00f3 v\u00e0o th\u01b0 m\u1ee5c th\u00edch h\u1ee3p.<\/p>\nQu\u1ea3n l\u00fd c\u00e1c \u0111i\u1ec1u ki\u1ec7n thanh to\u00e1n ph\u1ee9c t\u1ea1p<\/h3>\n
\n C\u00e1c c\u00f4ng c\u1ee5 l\u1eadp h\u00f3a \u0111\u01a1n v\u00e0 h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> t\u1ed1t nh\u1ea5t c\u0169ng s\u1ebd c\u00f3 kh\u1ea3 n\u0103ng x\u1eed l\u00fd c\u00e1c kho\u1ea3n thanh to\u00e1n chia nh\u1ecf, \u0111\u1eb7t ph\u00f2ng theo nh\u00f3m, th\u1eddi gian l\u01b0u tr\u00fa k\u00e9o d\u00e0i, ho\u00e0n ti\u1ec1n v\u00e0 c\u00e1c y\u00eau c\u1ea7u tr\u00f9ng l\u1eb7p. (B\u1ea1n c\u0169ng c\u1ea7n tri\u1ec3n khai c\u00e1c quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c t\u00e1c v\u1ee5 ph\u1ee9c t\u1ea1p n\u00e0y \u0111\u01b0\u1ee3c x\u1eed l\u00fd ch\u00ednh x\u00e1c.)\n <\/p>\nKhai th\u00e1c d\u1eef li\u1ec7u H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span><\/h3>\n\n D\u1eef li\u1ec7u t\u1eeb h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> c\u00f3 th\u1ec3 ti\u1ebft l\u1ed9 c\u00e1ch kh\u00e1ch c\u1ee7a b\u1ea1n th\u00edch thanh to\u00e1n cho th\u1eddi gian l\u01b0u tr\u00fa c\u1ee7a h\u1ecd, v\u00ec v\u1eady b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n h\u1ed7 tr\u1ee3 c\u00e1c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n ph\u1ed5 bi\u1ebfn nh\u1ea5t. C\u00f9ng v\u1edbi invoice, h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> c\u0169ng c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n theo d\u00f5i xu h\u01b0\u1edbng doanh thu, t\u1ed1i \u01b0u h\u00f3a gi\u00e1 c\u1ea3 v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c c\u01a1 h\u1ed9i m\u1edbi m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng.\n <\/p>\nL\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u1ec3 \u0111\u01a1n gi\u1ea3n h\u00f3a H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span><\/h2>\n\n M\u1eb7c d\u00f9 c\u00f3 r\u1ea5t nhi\u1ec1u c\u00f4ng c\u1ee5 t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh t\u1ea1o h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>, nh\u01b0ng c\u00f4ng c\u1ee5 t\u1ed1t nh\u1ea5t s\u1ebd k\u1ebft n\u1ed1i li\u1ec1n m\u1ea1ch v\u1edbi h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n v\u00e0 k\u1ebf to\u00e1n c\u1ee7a b\u1ea1n.\n <\/p>\n\n T\u00edch h\u1ee3p cho ph\u00e9p t\u1ea5t c\u1ea3 c\u00e1c gi\u1ea3i ph\u00e1p c\u1ee7a b\u1ea1n giao ti\u1ebfp v\u1edbi nhau v\u00e0 d\u1eef li\u1ec7u di chuy\u1ec3n li\u1ec1n m\u1ea1ch xung quanh ng\u0103n x\u1ebfp c\u00f4ng ngh\u1ec7 c\u1ee7a b\u1ea1n. \u0110i\u1ec1u n\u00e0y m\u1edf ra m\u1ed9t th\u1ebf gi\u1edbi t\u1ef1 \u0111\u1ed9ng h\u00f3a, n\u01a1i c\u00e1c t\u00e1c v\u1ee5 l\u1eb7p \u0111i l\u1eb7p l\u1ea1i, t\u1ed1n nhi\u1ec1u c\u00f4ng s\u1ee9c v\u00e0 t\u1ed1n th\u1eddi gian \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n t\u1ef1 \u0111\u1ed9ng. T\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00f3 th\u1ec3 gi\u00fap kh\u00e1ch s\u1ea1n ti\u1ebft ki\u1ec7m r\u1ea5t nhi\u1ec1u th\u1eddi gian, \u0111\u1ed3ng th\u1eddi gi\u1ea3m thi\u1ec3u c\u01a1 h\u1ed9i x\u1ea3y ra l\u1ed7i do con ng\u01b0\u1eddi.\n <\/p>\n
\n V\u00e0 trong SiteMinder, n\u1ec1n t\u1ea3ng kh\u00e1ch s\u1ea1n h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi, b\u1ea1n c\u00f3 m\u1ed9t c\u00f4ng c\u1ee5 ph\u00e2n ph\u1ed1i v\u00e0 doanh thu c\u00f3 th\u1ec3 m\u1edf ra th\u1ebf gi\u1edbi t\u1ef1 \u0111\u1ed9ng h\u00f3a n\u00e0y b\u1eb1ng c\u00e1ch k\u1ebft n\u1ed1i li\u1ec1n m\u1ea1ch v\u1edbi b\u1ea5t k\u1ef3 t\u00edch h\u1ee3p n\u00e0o b\u1ea1n ch\u1ecdn.\n <\/p>\n
M\u1eb9o Qu\u1ea3n L\u00fd H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> Hi\u1ec7u Qu\u1ea3<\/h2>\n\n \u0110\u1ec3 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh qu\u1ea3n l\u00fd h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> c\u1ee7a b\u1ea1n, h\u00e3y xem x\u00e9t c\u00e1c m\u1eb9o sau:\n <\/p>\n\n- \n S\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n (PMS):<\/b> PMS c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng t\u1ea1o v\u00e0 l\u01b0u tr\u1eef h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>, gi\u1ea3m thi\u1ec3u l\u1ed7i th\u1ee7 c\u00f4ng v\u00e0 ti\u1ebft ki\u1ec7m th\u1eddi gian.\n <\/li>\n
- \n T\u00edch h\u1ee3p v\u1edbi h\u1ec7 th\u1ed1ng k\u1ebf to\u00e1n:<\/b> \u0110i\u1ec1u n\u00e0y \u0111\u1ea3m b\u1ea3o d\u1eef li\u1ec7u t\u00e0i ch\u00ednh ch\u00ednh x\u00e1c v\u00e0 c\u1eadp nh\u1eadt.\n <\/li>\n
- \n \u0110\u00e0o t\u1ea1o nh\u00e2n vi\u00ean:<\/b> \u0110\u1ea3m b\u1ea3o nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n hi\u1ec3u r\u00f5 quy tr\u00ecnh l\u1eadp h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> v\u00e0 c\u00e1c ch\u00ednh s\u00e1ch li\u00ean quan.\n <\/li>\n
- \n L\u01b0u tr\u1eef h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> \u0111i\u1ec7n t\u1eed:<\/b> \u0110i\u1ec1u n\u00e0y gi\u00fap ti\u1ebft ki\u1ec7m kh\u00f4ng gian v\u00e0 d\u1ec5 d\u00e0ng truy c\u1eadp khi c\u1ea7n thi\u1ebft.\n <\/li>\n
- \n Ki\u1ec3m tra h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> th\u01b0\u1eddng xuy\u00ean:<\/b> \u0110\u1ea3m b\u1ea3o t\u00ednh ch\u00ednh x\u00e1c v\u00e0 ph\u00e1t hi\u1ec7n sai s\u00f3t k\u1ecbp th\u1eddi.\n <\/li>\n<\/ul>\n
K\u1ebft lu\u1eadn<\/h2>\n
\n Qu\u1ea3n l\u00fd h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> hi\u1ec7u qu\u1ea3 l\u00e0 r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 duy tr\u00ec ho\u1ea1t \u0111\u1ed9ng t\u00e0i ch\u00ednh tr\u01a1n tru v\u00e0 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u1ed1t cho kh\u00e1ch h\u00e0ng. B\u1eb1ng c\u00e1ch hi\u1ec3u r\u00f5 \u0111\u1ecbnh d\u1ea1ng, vai tr\u00f2 v\u00e0 c\u00e1ch th\u1ee9c t\u1ea1o v\u00e0 qu\u1ea3n l\u00fd h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>, b\u1ea1n c\u00f3 th\u1ec3 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh c\u1ee7a m\u00ecnh v\u00e0 c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng. H\u00e3y t\u1eadn d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 m\u1eb9o \u0111\u01b0\u1ee3c \u0111\u1ec1 c\u1eadp trong b\u00e0i vi\u1ebft n\u00e0y \u0111\u1ec3 n\u00e2ng cao kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> c\u1ee7a b\u1ea1n.\n <\/p>\n<\/body>
\n“`<\/p>\n","protected":false},"excerpt":{"rendered":"
“`html M\u1eabu H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n: H\u01b0\u1edbng D\u1eabn Chi Ti\u1ebft v\u00e0 M\u1eabu Th\u1ef1c T\u1ebf H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n l\u00e0 g\u00ec? H\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n l\u00e0 m\u1ed9t ch\u1ee9ng t\u1eeb do kh\u00e1ch s\u1ea1n cung c\u1ea5p cho kh\u00e1ch h\u00e0ng, ch\u1ee9ng minh r\u1eb1ng h\u00f3a \u0111\u01a1n cho k\u1ef3 ngh\u1ec9 c\u1ee7a h\u1ecd \u0111\u00e3 \u0111\u01b0\u1ee3c thanh to\u00e1n. N\u00f3 \u0111\u00f3ng vai tr\u00f2 quan […]<\/p>\n","protected":false},"author":1,"featured_media":448056,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[17],"tags":[],"class_list":["post-448057","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/448057","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=448057"}],"version-history":[{"count":0,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/448057\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/448056"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=448057"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=448057"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=448057"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> c\u00f3 gi\u1ed1ng v\u1edbi H\u00f3a \u0110\u01a1n (Invoice) kh\u00f4ng?<\/h3>\n\n Kh\u00f4ng, h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> kh\u00f4ng gi\u1ed1ng v\u1edbi h\u00f3a \u0111\u01a1n (invoice). Invoice li\u1ec7t k\u00ea t\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n ph\u00ed m\u00e0 kh\u00e1ch h\u00e0ng ph\u1ea3i tr\u1ea3 trong su\u1ed1t th\u1eddi gian l\u01b0u tr\u00fa. Sau khi invoice \u0111\u01b0\u1ee3c thanh to\u00e1n, h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> \u0111\u01b0\u1ee3c t\u1ea1o ra \u0111\u1ec3 ch\u1ee9ng minh kho\u1ea3n thanh to\u00e1n \u0111\u00f3.\n <\/p>\n\n Trong b\u00e0i vi\u1ebft n\u00e0y, ch\u00fang ta s\u1ebd xem x\u00e9t k\u1ef9 h\u01a1n v\u1ec1 h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>: h\u00ecnh th\u1ee9c c\u1ee7a ch\u00fang, t\u1ea1i sao ch\u00fang l\u1ea1i quan tr\u1ecdng v\u00e0 c\u00e1ch t\u1ea1o v\u00e0 qu\u1ea3n l\u00fd ch\u00fang m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.\n <\/p>\nM\u1ee5c l\u1ee5c<\/p>\n
\u0110\u1ecbnh d\u1ea1ng c\u1ee7a m\u1ed9t H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span><\/h2>\n\n M\u1eb7c d\u00f9 \u0111\u1ecbnh d\u1ea1ng h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> t\u00f9y thu\u1ed9c v\u00e0o m\u1ed7i kh\u00e1ch s\u1ea1n, nh\u01b0ng h\u00f3a \u0111\u01a1n c\u1ea7n c\u00f3 c\u00e1c th\u00f4ng tin sau:\n <\/p>\n\n- Th\u00f4ng tin chi ti\u1ebft c\u1ee7a kh\u00e1ch s\u1ea1n<\/li>\n
- Th\u00f4ng tin chi ti\u1ebft c\u1ee7a kh\u00e1ch h\u00e0ng<\/li>\n
- Th\u00f4ng tin chi ti\u1ebft v\u1ec1 th\u1eddi gian l\u01b0u tr\u00fa v\u00e0 c\u00e1c kho\u1ea3n ph\u00ed chi ti\u1ebft<\/li>\n
- C\u00e1c lo\u1ea1i ph\u00ed, thu\u1ebf v\u00e0 t\u1ed5ng s\u1ed1 ti\u1ec1n<\/li>\n
- Ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n<\/li>\n<\/ul>\n
\n N\u1ebfu thanh to\u00e1n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u1ef1c ti\u1ebfp b\u1eb1ng th\u1ebb, h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> c\u00f3 th\u1ec3 \u0111i k\u00e8m v\u1edbi bi\u00ean lai \u0111\u01b0\u1ee3c t\u1ea1o b\u1edfi m\u00e1y POS c\u1ee7a kh\u00e1ch s\u1ea1n.\n <\/p>\nT\u1ea1i sao c\u1ea7n t\u00f9y ch\u1ec9nh H\u00f3a \u0110\u01a1n \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/span>?<\/h3>\n\n H\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> l\u00e0 m\u1ed9t c\u01a1 h\u1ed9i tuy\u1ec7t v\u1eddi \u0111\u1ec3 th\u1ec3 hi\u1ec7n th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n. B\u1eb1ng c\u00e1ch th\u00eam logo, m\u00e0u s\u1eafc v\u00e0 th\u00f4ng \u0111i\u1ec7p c\u1ea3m \u01a1n t\u00f9y ch\u1ec9nh, b\u1ea1n c\u00f3 th\u1ec3 nh\u1eafc nh\u1edf nh\u1eefng kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc \u0111\u00e2y v\u1ec1 kho\u1ea3ng th\u1eddi gian vui v\u1ebb m\u00e0 h\u1ecd \u0111\u00e3 c\u00f3 t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n, ngay c\u1ea3 khi h\u1ecd \u0111ang l\u00e0m th\u1ee7 t\u1ee5c thu\u1ebf ho\u1eb7c s\u1eafp x\u1ebfp gi\u1ea5y t\u1edd.\n <\/p>\n\n H\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u00f9y ch\u1ec9nh cho c\u00e1c m\u1ee5c \u0111\u00edch ch\u1ee9c n\u0103ng, ch\u1eb3ng h\u1ea1n nh\u01b0 \u0111\u1ecbnh d\u1ea1ng h\u00f3a \u0111\u01a1n theo c\u00e1ch ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p.\n <\/p>\nVai tr\u00f2 c\u1ee7a H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> trong quy tr\u00ecnh t\u00e0i ch\u00ednh<\/h2>\nQuy tr\u00ecnh thanh to\u00e1n truy\u1ec1n th\u1ed1ng cho m\u1ed9t kh\u00e1ch s\u1ea1n bao g\u1ed3m b\u1ed1n giai \u0111o\u1ea1n:<\/p>\n
\n- \n Folio:<\/b> M\u1ed9t t\u00e0i li\u1ec7u tr\u1ef1c ti\u1ebfp ghi l\u1ea1i c\u00e1c kho\u1ea3n ph\u00ed c\u1ee7a kh\u00e1ch khi ch\u00fang \u0111\u01b0\u1ee3c ph\u00e1t sinh.\n <\/li>\n<\/ul>\n
\n- \n Bill:<\/b> B\u1ea3n t\u00f3m t\u1eaft c\u00e1c kho\u1ea3n ph\u00ed \u0111\u1ec3 kh\u00e1ch xem x\u00e9t khi tr\u1ea3 ph\u00f2ng.\n <\/li>\n<\/ul>\n
\n- \n Invoice:<\/b> Ch\u1ee9ng t\u1eeb thu\u1ebf ch\u00ednh th\u1ee9c n\u00eau r\u00f5 c\u00e1c kho\u1ea3n ph\u00ed cu\u1ed1i c\u00f9ng.\n <\/li>\n<\/ul>\n
\n- \n Receipt:<\/b> B\u1eb1ng ch\u1ee9ng thanh to\u00e1n cho invoice.\n <\/li>\n<\/ul>\n
\n L\u00e0 b\u01b0\u1edbc cu\u1ed1i c\u00f9ng, h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> ho\u00e0n t\u1ea5t quy tr\u00ecnh thanh to\u00e1n cho m\u1ed7i kh\u00e1ch v\u00e0 cung c\u1ea5p cho kh\u00e1ch c\u00e1c t\u00e0i li\u1ec7u c\u1ea7n thi\u1ebft \u0111\u1ec3 tu\u00e2n th\u1ee7 lu\u1eadt thu\u1ebf.\n <\/p>\nC\u00e1ch vi\u1ebft m\u1ed9t H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> chi ti\u1ebft<\/h3>\n\n Ng\u00e0y nay, h\u1ea7u h\u1ebft c\u00e1c h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> \u0111\u01b0\u1ee3c t\u1ea1o t\u1ef1 \u0111\u1ed9ng b\u1edfi m\u1ed9t c\u00f4ng c\u1ee5 ho\u1eb7c tr\u00ecnh t\u1ea1o h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> chuy\u00ean d\u1ee5ng. Tuy nhi\u00ean, b\u1ea1n n\u00ean hi\u1ec3u c\u00e1ch vi\u1ebft h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> theo c\u00e1ch th\u1ee7 c\u00f4ng, nh\u01b0 m\u1ed9t t\u00f9y ch\u1ecdn d\u1ef1 ph\u00f2ng m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng n\u1ebfu h\u1ec7 th\u1ed1ng ho\u1eb7c ngu\u1ed3n \u0111i\u1ec7n g\u1eb7p s\u1ef1 c\u1ed1.\n <\/p>\n\n Nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp \u1edf tr\u00ean, m\u1ed9t m\u1eabu h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> truy\u1ec1n th\u1ed1ng s\u1ebd c\u00f3 th\u00f4ng tin chi ti\u1ebft v\u1ec1 kh\u00e1ch s\u1ea1n, kh\u00e1ch v\u00e0 th\u1eddi gian l\u01b0u tr\u00fa, n\u00f3 s\u1ebd li\u1ec7t k\u00ea t\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n ph\u00ed ph\u00e1t sinh trong su\u1ed1t th\u1eddi gian l\u01b0u tr\u00fa \u0111\u00f3 (bao g\u1ed3m c\u1ea3 t\u1ed5ng ph\u1ee5 v\u00e0 thu\u1ebf) v\u00e0 n\u00f3 s\u1ebd n\u00eau r\u00f5 ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng.\n <\/p>\nM\u1eabu H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span><\/h2>\n\u0110\u1ec3 c\u00f3 \u00fd t\u01b0\u1edfng r\u00f5 r\u00e0ng h\u01a1n v\u1ec1 h\u00ecnh th\u1ee9c c\u1ee7a m\u1ed9t h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>, h\u00e3y xem m\u1ed9t s\u1ed1 v\u00ed d\u1ee5.<\/p>\nM\u1eabu H\u00f3a \u0110\u01a1n \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/span><\/h3>\n\n M\u1eabu h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> mi\u1ec5n ph\u00ed n\u00e0y l\u00e0 m\u1ed9t t\u00f9y ch\u1ecdn chung c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng b\u1edfi h\u1ea7u h\u1ebft m\u1ecdi kh\u00e1ch s\u1ea1n<\/underline>.\n <\/p>\n\nM\u1eabu H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> Days Inn<\/h3>\n\n L\u00e0 m\u1ed9t l\u1ef1a ch\u1ecdn ch\u1ed7 \u1edf gi\u00e1 r\u1ebb, h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> cho Days Inn (m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a Best Western) ho\u00e0n to\u00e0n \u0111\u01a1n gi\u1ea3n v\u00e0 d\u1ec5 hi\u1ec3u.\n <\/p>\n\nM\u1eabu H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> Best Western<\/h3>\n\n H\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> Best Western l\u00e0 m\u1eabu h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> truy\u1ec1n th\u1ed1ng c\u00f3 t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin m\u00e0 kh\u00e1ch c\u00f3 th\u1ec3 y\u00eau c\u1ea7u.\n <\/p>\n\nM\u1eabu H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> Holiday Inn<\/h3>\n\n H\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> Holiday Inn (m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a IHG) cung c\u1ea5p m\u1ed9t v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh v\u1ec1 vi\u1ec7c x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u r\u00f5 r\u00e0ng tr\u00ean h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>.\n <\/p>\n\nL\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 t\u1ea1o v\u00e0 qu\u1ea3n l\u00fd H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3<\/h2>\nB\u1ea1n \u0111ang b\u0103n kho\u0103n v\u1ec1 c\u00e1ch t\u1ea1o h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>? Tin vui l\u00e0 vi\u1ec7c t\u1ea1o h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> r\u1ea5t d\u1ec5 d\u00e0ng v\u00ec c\u00e1c c\u00f4ng c\u1ee5 hi\u1ec7n \u0111\u1ea1i c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a g\u1ea7n nh\u01b0 to\u00e0n b\u1ed9 quy tr\u00ecnh.<\/p>\nT\u1ef1 \u0111\u1ed9ng h\u00f3a vi\u1ec7c t\u1ea1o v\u00e0 l\u01b0u tr\u1eef H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span><\/h3>\nCh\u1ecdn m\u1ed9t c\u00f4ng c\u1ee5 t\u1ef1 \u0111\u1ed9ng t\u1ea1o h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> ngay sau khi h\u00f3a \u0111\u01a1n \u0111\u01b0\u1ee3c thanh to\u00e1n v\u00e0 \u0111\u1eb7t m\u1ed9t b\u1ea3n sao c\u1ee7a h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> \u0111\u00f3 v\u00e0o th\u01b0 m\u1ee5c th\u00edch h\u1ee3p.<\/p>\nQu\u1ea3n l\u00fd c\u00e1c \u0111i\u1ec1u ki\u1ec7n thanh to\u00e1n ph\u1ee9c t\u1ea1p<\/h3>\n
\n C\u00e1c c\u00f4ng c\u1ee5 l\u1eadp h\u00f3a \u0111\u01a1n v\u00e0 h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> t\u1ed1t nh\u1ea5t c\u0169ng s\u1ebd c\u00f3 kh\u1ea3 n\u0103ng x\u1eed l\u00fd c\u00e1c kho\u1ea3n thanh to\u00e1n chia nh\u1ecf, \u0111\u1eb7t ph\u00f2ng theo nh\u00f3m, th\u1eddi gian l\u01b0u tr\u00fa k\u00e9o d\u00e0i, ho\u00e0n ti\u1ec1n v\u00e0 c\u00e1c y\u00eau c\u1ea7u tr\u00f9ng l\u1eb7p. (B\u1ea1n c\u0169ng c\u1ea7n tri\u1ec3n khai c\u00e1c quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c t\u00e1c v\u1ee5 ph\u1ee9c t\u1ea1p n\u00e0y \u0111\u01b0\u1ee3c x\u1eed l\u00fd ch\u00ednh x\u00e1c.)\n <\/p>\nKhai th\u00e1c d\u1eef li\u1ec7u H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span><\/h3>\n\n D\u1eef li\u1ec7u t\u1eeb h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> c\u00f3 th\u1ec3 ti\u1ebft l\u1ed9 c\u00e1ch kh\u00e1ch c\u1ee7a b\u1ea1n th\u00edch thanh to\u00e1n cho th\u1eddi gian l\u01b0u tr\u00fa c\u1ee7a h\u1ecd, v\u00ec v\u1eady b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n h\u1ed7 tr\u1ee3 c\u00e1c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n ph\u1ed5 bi\u1ebfn nh\u1ea5t. C\u00f9ng v\u1edbi invoice, h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> c\u0169ng c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n theo d\u00f5i xu h\u01b0\u1edbng doanh thu, t\u1ed1i \u01b0u h\u00f3a gi\u00e1 c\u1ea3 v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c c\u01a1 h\u1ed9i m\u1edbi m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng.\n <\/p>\nL\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u1ec3 \u0111\u01a1n gi\u1ea3n h\u00f3a H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span><\/h2>\n\n M\u1eb7c d\u00f9 c\u00f3 r\u1ea5t nhi\u1ec1u c\u00f4ng c\u1ee5 t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh t\u1ea1o h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>, nh\u01b0ng c\u00f4ng c\u1ee5 t\u1ed1t nh\u1ea5t s\u1ebd k\u1ebft n\u1ed1i li\u1ec1n m\u1ea1ch v\u1edbi h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n v\u00e0 k\u1ebf to\u00e1n c\u1ee7a b\u1ea1n.\n <\/p>\n\n T\u00edch h\u1ee3p cho ph\u00e9p t\u1ea5t c\u1ea3 c\u00e1c gi\u1ea3i ph\u00e1p c\u1ee7a b\u1ea1n giao ti\u1ebfp v\u1edbi nhau v\u00e0 d\u1eef li\u1ec7u di chuy\u1ec3n li\u1ec1n m\u1ea1ch xung quanh ng\u0103n x\u1ebfp c\u00f4ng ngh\u1ec7 c\u1ee7a b\u1ea1n. \u0110i\u1ec1u n\u00e0y m\u1edf ra m\u1ed9t th\u1ebf gi\u1edbi t\u1ef1 \u0111\u1ed9ng h\u00f3a, n\u01a1i c\u00e1c t\u00e1c v\u1ee5 l\u1eb7p \u0111i l\u1eb7p l\u1ea1i, t\u1ed1n nhi\u1ec1u c\u00f4ng s\u1ee9c v\u00e0 t\u1ed1n th\u1eddi gian \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n t\u1ef1 \u0111\u1ed9ng. T\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00f3 th\u1ec3 gi\u00fap kh\u00e1ch s\u1ea1n ti\u1ebft ki\u1ec7m r\u1ea5t nhi\u1ec1u th\u1eddi gian, \u0111\u1ed3ng th\u1eddi gi\u1ea3m thi\u1ec3u c\u01a1 h\u1ed9i x\u1ea3y ra l\u1ed7i do con ng\u01b0\u1eddi.\n <\/p>\n
\n V\u00e0 trong SiteMinder, n\u1ec1n t\u1ea3ng kh\u00e1ch s\u1ea1n h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi, b\u1ea1n c\u00f3 m\u1ed9t c\u00f4ng c\u1ee5 ph\u00e2n ph\u1ed1i v\u00e0 doanh thu c\u00f3 th\u1ec3 m\u1edf ra th\u1ebf gi\u1edbi t\u1ef1 \u0111\u1ed9ng h\u00f3a n\u00e0y b\u1eb1ng c\u00e1ch k\u1ebft n\u1ed1i li\u1ec1n m\u1ea1ch v\u1edbi b\u1ea5t k\u1ef3 t\u00edch h\u1ee3p n\u00e0o b\u1ea1n ch\u1ecdn.\n <\/p>\n
M\u1eb9o Qu\u1ea3n L\u00fd H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> Hi\u1ec7u Qu\u1ea3<\/h2>\n\n \u0110\u1ec3 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh qu\u1ea3n l\u00fd h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> c\u1ee7a b\u1ea1n, h\u00e3y xem x\u00e9t c\u00e1c m\u1eb9o sau:\n <\/p>\n\n- \n S\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n (PMS):<\/b> PMS c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng t\u1ea1o v\u00e0 l\u01b0u tr\u1eef h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>, gi\u1ea3m thi\u1ec3u l\u1ed7i th\u1ee7 c\u00f4ng v\u00e0 ti\u1ebft ki\u1ec7m th\u1eddi gian.\n <\/li>\n
- \n T\u00edch h\u1ee3p v\u1edbi h\u1ec7 th\u1ed1ng k\u1ebf to\u00e1n:<\/b> \u0110i\u1ec1u n\u00e0y \u0111\u1ea3m b\u1ea3o d\u1eef li\u1ec7u t\u00e0i ch\u00ednh ch\u00ednh x\u00e1c v\u00e0 c\u1eadp nh\u1eadt.\n <\/li>\n
- \n \u0110\u00e0o t\u1ea1o nh\u00e2n vi\u00ean:<\/b> \u0110\u1ea3m b\u1ea3o nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n hi\u1ec3u r\u00f5 quy tr\u00ecnh l\u1eadp h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> v\u00e0 c\u00e1c ch\u00ednh s\u00e1ch li\u00ean quan.\n <\/li>\n
- \n L\u01b0u tr\u1eef h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> \u0111i\u1ec7n t\u1eed:<\/b> \u0110i\u1ec1u n\u00e0y gi\u00fap ti\u1ebft ki\u1ec7m kh\u00f4ng gian v\u00e0 d\u1ec5 d\u00e0ng truy c\u1eadp khi c\u1ea7n thi\u1ebft.\n <\/li>\n
- \n Ki\u1ec3m tra h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> th\u01b0\u1eddng xuy\u00ean:<\/b> \u0110\u1ea3m b\u1ea3o t\u00ednh ch\u00ednh x\u00e1c v\u00e0 ph\u00e1t hi\u1ec7n sai s\u00f3t k\u1ecbp th\u1eddi.\n <\/li>\n<\/ul>\n
K\u1ebft lu\u1eadn<\/h2>\n
\n Qu\u1ea3n l\u00fd h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> hi\u1ec7u qu\u1ea3 l\u00e0 r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 duy tr\u00ec ho\u1ea1t \u0111\u1ed9ng t\u00e0i ch\u00ednh tr\u01a1n tru v\u00e0 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u1ed1t cho kh\u00e1ch h\u00e0ng. B\u1eb1ng c\u00e1ch hi\u1ec3u r\u00f5 \u0111\u1ecbnh d\u1ea1ng, vai tr\u00f2 v\u00e0 c\u00e1ch th\u1ee9c t\u1ea1o v\u00e0 qu\u1ea3n l\u00fd h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>, b\u1ea1n c\u00f3 th\u1ec3 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh c\u1ee7a m\u00ecnh v\u00e0 c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng. H\u00e3y t\u1eadn d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 m\u1eb9o \u0111\u01b0\u1ee3c \u0111\u1ec1 c\u1eadp trong b\u00e0i vi\u1ebft n\u00e0y \u0111\u1ec3 n\u00e2ng cao kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> c\u1ee7a b\u1ea1n.\n <\/p>\n<\/body>
\n“`<\/p>\n","protected":false},"excerpt":{"rendered":"
“`html M\u1eabu H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n: H\u01b0\u1edbng D\u1eabn Chi Ti\u1ebft v\u00e0 M\u1eabu Th\u1ef1c T\u1ebf H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n l\u00e0 g\u00ec? H\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n l\u00e0 m\u1ed9t ch\u1ee9ng t\u1eeb do kh\u00e1ch s\u1ea1n cung c\u1ea5p cho kh\u00e1ch h\u00e0ng, ch\u1ee9ng minh r\u1eb1ng h\u00f3a \u0111\u01a1n cho k\u1ef3 ngh\u1ec9 c\u1ee7a h\u1ecd \u0111\u00e3 \u0111\u01b0\u1ee3c thanh to\u00e1n. N\u00f3 \u0111\u00f3ng vai tr\u00f2 quan […]<\/p>\n","protected":false},"author":1,"featured_media":448056,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[17],"tags":[],"class_list":["post-448057","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/448057","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=448057"}],"version-history":[{"count":0,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/448057\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/448056"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=448057"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=448057"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=448057"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n Trong b\u00e0i vi\u1ebft n\u00e0y, ch\u00fang ta s\u1ebd xem x\u00e9t k\u1ef9 h\u01a1n v\u1ec1 h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>: h\u00ecnh th\u1ee9c c\u1ee7a ch\u00fang, t\u1ea1i sao ch\u00fang l\u1ea1i quan tr\u1ecdng v\u00e0 c\u00e1ch t\u1ea1o v\u00e0 qu\u1ea3n l\u00fd ch\u00fang m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.\n <\/p>\n M\u1ee5c l\u1ee5c<\/p>\n \n M\u1eb7c d\u00f9 \u0111\u1ecbnh d\u1ea1ng h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> t\u00f9y thu\u1ed9c v\u00e0o m\u1ed7i kh\u00e1ch s\u1ea1n, nh\u01b0ng h\u00f3a \u0111\u01a1n c\u1ea7n c\u00f3 c\u00e1c th\u00f4ng tin sau:\n <\/p>\n \n N\u1ebfu thanh to\u00e1n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u1ef1c ti\u1ebfp b\u1eb1ng th\u1ebb, h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> c\u00f3 th\u1ec3 \u0111i k\u00e8m v\u1edbi bi\u00ean lai \u0111\u01b0\u1ee3c t\u1ea1o b\u1edfi m\u00e1y POS c\u1ee7a kh\u00e1ch s\u1ea1n.\n <\/p>\n \n H\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> l\u00e0 m\u1ed9t c\u01a1 h\u1ed9i tuy\u1ec7t v\u1eddi \u0111\u1ec3 th\u1ec3 hi\u1ec7n th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n. B\u1eb1ng c\u00e1ch th\u00eam logo, m\u00e0u s\u1eafc v\u00e0 th\u00f4ng \u0111i\u1ec7p c\u1ea3m \u01a1n t\u00f9y ch\u1ec9nh, b\u1ea1n c\u00f3 th\u1ec3 nh\u1eafc nh\u1edf nh\u1eefng kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc \u0111\u00e2y v\u1ec1 kho\u1ea3ng th\u1eddi gian vui v\u1ebb m\u00e0 h\u1ecd \u0111\u00e3 c\u00f3 t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n, ngay c\u1ea3 khi h\u1ecd \u0111ang l\u00e0m th\u1ee7 t\u1ee5c thu\u1ebf ho\u1eb7c s\u1eafp x\u1ebfp gi\u1ea5y t\u1edd.\n <\/p>\n \n H\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u00f9y ch\u1ec9nh cho c\u00e1c m\u1ee5c \u0111\u00edch ch\u1ee9c n\u0103ng, ch\u1eb3ng h\u1ea1n nh\u01b0 \u0111\u1ecbnh d\u1ea1ng h\u00f3a \u0111\u01a1n theo c\u00e1ch ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p.\n <\/p>\n Quy tr\u00ecnh thanh to\u00e1n truy\u1ec1n th\u1ed1ng cho m\u1ed9t kh\u00e1ch s\u1ea1n bao g\u1ed3m b\u1ed1n giai \u0111o\u1ea1n:<\/p>\n \n L\u00e0 b\u01b0\u1edbc cu\u1ed1i c\u00f9ng, h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> ho\u00e0n t\u1ea5t quy tr\u00ecnh thanh to\u00e1n cho m\u1ed7i kh\u00e1ch v\u00e0 cung c\u1ea5p cho kh\u00e1ch c\u00e1c t\u00e0i li\u1ec7u c\u1ea7n thi\u1ebft \u0111\u1ec3 tu\u00e2n th\u1ee7 lu\u1eadt thu\u1ebf.\n <\/p>\n \n Ng\u00e0y nay, h\u1ea7u h\u1ebft c\u00e1c h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> \u0111\u01b0\u1ee3c t\u1ea1o t\u1ef1 \u0111\u1ed9ng b\u1edfi m\u1ed9t c\u00f4ng c\u1ee5 ho\u1eb7c tr\u00ecnh t\u1ea1o h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> chuy\u00ean d\u1ee5ng. Tuy nhi\u00ean, b\u1ea1n n\u00ean hi\u1ec3u c\u00e1ch vi\u1ebft h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> theo c\u00e1ch th\u1ee7 c\u00f4ng, nh\u01b0 m\u1ed9t t\u00f9y ch\u1ecdn d\u1ef1 ph\u00f2ng m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng n\u1ebfu h\u1ec7 th\u1ed1ng ho\u1eb7c ngu\u1ed3n \u0111i\u1ec7n g\u1eb7p s\u1ef1 c\u1ed1.\n <\/p>\n \n Nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp \u1edf tr\u00ean, m\u1ed9t m\u1eabu h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> truy\u1ec1n th\u1ed1ng s\u1ebd c\u00f3 th\u00f4ng tin chi ti\u1ebft v\u1ec1 kh\u00e1ch s\u1ea1n, kh\u00e1ch v\u00e0 th\u1eddi gian l\u01b0u tr\u00fa, n\u00f3 s\u1ebd li\u1ec7t k\u00ea t\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n ph\u00ed ph\u00e1t sinh trong su\u1ed1t th\u1eddi gian l\u01b0u tr\u00fa \u0111\u00f3 (bao g\u1ed3m c\u1ea3 t\u1ed5ng ph\u1ee5 v\u00e0 thu\u1ebf) v\u00e0 n\u00f3 s\u1ebd n\u00eau r\u00f5 ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng.\n <\/p>\n \u0110\u1ec3 c\u00f3 \u00fd t\u01b0\u1edfng r\u00f5 r\u00e0ng h\u01a1n v\u1ec1 h\u00ecnh th\u1ee9c c\u1ee7a m\u1ed9t h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>, h\u00e3y xem m\u1ed9t s\u1ed1 v\u00ed d\u1ee5.<\/p>\n \n M\u1eabu h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> mi\u1ec5n ph\u00ed n\u00e0y l\u00e0 m\u1ed9t t\u00f9y ch\u1ecdn chung c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng b\u1edfi h\u1ea7u h\u1ebft m\u1ecdi \n L\u00e0 m\u1ed9t l\u1ef1a ch\u1ecdn ch\u1ed7 \u1edf gi\u00e1 r\u1ebb, h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> cho Days Inn (m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a Best Western) ho\u00e0n to\u00e0n \u0111\u01a1n gi\u1ea3n v\u00e0 d\u1ec5 hi\u1ec3u.\n <\/p>\n \n H\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> Best Western l\u00e0 m\u1eabu h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> truy\u1ec1n th\u1ed1ng c\u00f3 t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin m\u00e0 kh\u00e1ch c\u00f3 th\u1ec3 y\u00eau c\u1ea7u.\n <\/p>\n \n H\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> Holiday Inn (m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a IHG) cung c\u1ea5p m\u1ed9t v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh v\u1ec1 vi\u1ec7c x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u r\u00f5 r\u00e0ng tr\u00ean h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>.\n <\/p>\n B\u1ea1n \u0111ang b\u0103n kho\u0103n v\u1ec1 c\u00e1ch t\u1ea1o h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>? Tin vui l\u00e0 vi\u1ec7c t\u1ea1o h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> r\u1ea5t d\u1ec5 d\u00e0ng v\u00ec c\u00e1c c\u00f4ng c\u1ee5 hi\u1ec7n \u0111\u1ea1i c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a g\u1ea7n nh\u01b0 to\u00e0n b\u1ed9 quy tr\u00ecnh.<\/p>\n Ch\u1ecdn m\u1ed9t c\u00f4ng c\u1ee5 t\u1ef1 \u0111\u1ed9ng t\u1ea1o h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> ngay sau khi h\u00f3a \u0111\u01a1n \u0111\u01b0\u1ee3c thanh to\u00e1n v\u00e0 \u0111\u1eb7t m\u1ed9t b\u1ea3n sao c\u1ee7a h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> \u0111\u00f3 v\u00e0o th\u01b0 m\u1ee5c th\u00edch h\u1ee3p.<\/p>\n \n C\u00e1c c\u00f4ng c\u1ee5 l\u1eadp h\u00f3a \u0111\u01a1n v\u00e0 h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> t\u1ed1t nh\u1ea5t c\u0169ng s\u1ebd c\u00f3 kh\u1ea3 n\u0103ng x\u1eed l\u00fd c\u00e1c kho\u1ea3n thanh to\u00e1n chia nh\u1ecf, \u0111\u1eb7t ph\u00f2ng theo nh\u00f3m, th\u1eddi gian l\u01b0u tr\u00fa k\u00e9o d\u00e0i, ho\u00e0n ti\u1ec1n v\u00e0 c\u00e1c y\u00eau c\u1ea7u tr\u00f9ng l\u1eb7p. (B\u1ea1n c\u0169ng c\u1ea7n tri\u1ec3n khai c\u00e1c quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c t\u00e1c v\u1ee5 ph\u1ee9c t\u1ea1p n\u00e0y \u0111\u01b0\u1ee3c x\u1eed l\u00fd ch\u00ednh x\u00e1c.)\n <\/p>\n \n D\u1eef li\u1ec7u t\u1eeb h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> c\u00f3 th\u1ec3 ti\u1ebft l\u1ed9 c\u00e1ch kh\u00e1ch c\u1ee7a b\u1ea1n th\u00edch thanh to\u00e1n cho th\u1eddi gian l\u01b0u tr\u00fa c\u1ee7a h\u1ecd, v\u00ec v\u1eady b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n h\u1ed7 tr\u1ee3 c\u00e1c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n ph\u1ed5 bi\u1ebfn nh\u1ea5t. C\u00f9ng v\u1edbi invoice, h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> c\u0169ng c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n theo d\u00f5i xu h\u01b0\u1edbng doanh thu, t\u1ed1i \u01b0u h\u00f3a gi\u00e1 c\u1ea3 v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c c\u01a1 h\u1ed9i m\u1edbi m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng.\n <\/p>\n \n M\u1eb7c d\u00f9 c\u00f3 r\u1ea5t nhi\u1ec1u c\u00f4ng c\u1ee5 t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh t\u1ea1o h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>, nh\u01b0ng c\u00f4ng c\u1ee5 t\u1ed1t nh\u1ea5t s\u1ebd k\u1ebft n\u1ed1i li\u1ec1n m\u1ea1ch v\u1edbi h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n v\u00e0 k\u1ebf to\u00e1n c\u1ee7a b\u1ea1n.\n <\/p>\n \n T\u00edch h\u1ee3p cho ph\u00e9p t\u1ea5t c\u1ea3 c\u00e1c gi\u1ea3i ph\u00e1p c\u1ee7a b\u1ea1n giao ti\u1ebfp v\u1edbi nhau v\u00e0 d\u1eef li\u1ec7u di chuy\u1ec3n li\u1ec1n m\u1ea1ch xung quanh ng\u0103n x\u1ebfp c\u00f4ng ngh\u1ec7 c\u1ee7a b\u1ea1n. \u0110i\u1ec1u n\u00e0y m\u1edf ra m\u1ed9t th\u1ebf gi\u1edbi t\u1ef1 \u0111\u1ed9ng h\u00f3a, n\u01a1i c\u00e1c t\u00e1c v\u1ee5 l\u1eb7p \u0111i l\u1eb7p l\u1ea1i, t\u1ed1n nhi\u1ec1u c\u00f4ng s\u1ee9c v\u00e0 t\u1ed1n th\u1eddi gian \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n t\u1ef1 \u0111\u1ed9ng. T\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00f3 th\u1ec3 gi\u00fap kh\u00e1ch s\u1ea1n ti\u1ebft ki\u1ec7m r\u1ea5t nhi\u1ec1u th\u1eddi gian, \u0111\u1ed3ng th\u1eddi gi\u1ea3m thi\u1ec3u c\u01a1 h\u1ed9i x\u1ea3y ra l\u1ed7i do con ng\u01b0\u1eddi.\n <\/p>\n \n V\u00e0 trong SiteMinder, n\u1ec1n t\u1ea3ng kh\u00e1ch s\u1ea1n h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi, b\u1ea1n c\u00f3 m\u1ed9t c\u00f4ng c\u1ee5 ph\u00e2n ph\u1ed1i v\u00e0 doanh thu c\u00f3 th\u1ec3 m\u1edf ra th\u1ebf gi\u1edbi t\u1ef1 \u0111\u1ed9ng h\u00f3a n\u00e0y b\u1eb1ng c\u00e1ch k\u1ebft n\u1ed1i li\u1ec1n m\u1ea1ch v\u1edbi b\u1ea5t k\u1ef3 t\u00edch h\u1ee3p n\u00e0o b\u1ea1n ch\u1ecdn.\n <\/p>\n \n \u0110\u1ec3 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh qu\u1ea3n l\u00fd h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> c\u1ee7a b\u1ea1n, h\u00e3y xem x\u00e9t c\u00e1c m\u1eb9o sau:\n <\/p>\n \n Qu\u1ea3n l\u00fd h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> hi\u1ec7u qu\u1ea3 l\u00e0 r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 duy tr\u00ec ho\u1ea1t \u0111\u1ed9ng t\u00e0i ch\u00ednh tr\u01a1n tru v\u00e0 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u1ed1t cho kh\u00e1ch h\u00e0ng. B\u1eb1ng c\u00e1ch hi\u1ec3u r\u00f5 \u0111\u1ecbnh d\u1ea1ng, vai tr\u00f2 v\u00e0 c\u00e1ch th\u1ee9c t\u1ea1o v\u00e0 qu\u1ea3n l\u00fd h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span>, b\u1ea1n c\u00f3 th\u1ec3 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh c\u1ee7a m\u00ecnh v\u00e0 c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng. H\u00e3y t\u1eadn d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 m\u1eb9o \u0111\u01b0\u1ee3c \u0111\u1ec1 c\u1eadp trong b\u00e0i vi\u1ebft n\u00e0y \u0111\u1ec3 n\u00e2ng cao kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd h\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n<\/span> c\u1ee7a b\u1ea1n.\n <\/p>\n <\/body> “`html M\u1eabu H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n: H\u01b0\u1edbng D\u1eabn Chi Ti\u1ebft v\u00e0 M\u1eabu Th\u1ef1c T\u1ebf H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n l\u00e0 g\u00ec? H\u00f3a \u0111\u01a1n kh\u00e1ch s\u1ea1n l\u00e0 m\u1ed9t ch\u1ee9ng t\u1eeb do kh\u00e1ch s\u1ea1n cung c\u1ea5p cho kh\u00e1ch h\u00e0ng, ch\u1ee9ng minh r\u1eb1ng h\u00f3a \u0111\u01a1n cho k\u1ef3 ngh\u1ec9 c\u1ee7a h\u1ecd \u0111\u00e3 \u0111\u01b0\u1ee3c thanh to\u00e1n. N\u00f3 \u0111\u00f3ng vai tr\u00f2 quan […]<\/p>\n","protected":false},"author":1,"featured_media":448056,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[17],"tags":[],"class_list":["post-448057","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/448057","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=448057"}],"version-history":[{"count":0,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/448057\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/448056"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=448057"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=448057"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=448057"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\u0110\u1ecbnh d\u1ea1ng c\u1ee7a m\u1ed9t H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span><\/h2>\n
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T\u1ea1i sao c\u1ea7n t\u00f9y ch\u1ec9nh H\u00f3a \u0110\u01a1n \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/span>?<\/h3>\n
Vai tr\u00f2 c\u1ee7a H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> trong quy tr\u00ecnh t\u00e0i ch\u00ednh<\/h2>\n
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C\u00e1ch vi\u1ebft m\u1ed9t H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> chi ti\u1ebft<\/h3>\n
M\u1eabu H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span><\/h2>\n
M\u1eabu H\u00f3a \u0110\u01a1n \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/span><\/h3>\n
\nM\u1eabu H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> Days Inn<\/h3>\n
\nM\u1eabu H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> Best Western<\/h3>\n
\nM\u1eabu H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> Holiday Inn<\/h3>\n
\nL\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 t\u1ea1o v\u00e0 qu\u1ea3n l\u00fd H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3<\/h2>\n
T\u1ef1 \u0111\u1ed9ng h\u00f3a vi\u1ec7c t\u1ea1o v\u00e0 l\u01b0u tr\u1eef H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span><\/h3>\n
Qu\u1ea3n l\u00fd c\u00e1c \u0111i\u1ec1u ki\u1ec7n thanh to\u00e1n ph\u1ee9c t\u1ea1p<\/h3>\n
Khai th\u00e1c d\u1eef li\u1ec7u H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span><\/h3>\n
L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u1ec3 \u0111\u01a1n gi\u1ea3n h\u00f3a H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span><\/h2>\n
M\u1eb9o Qu\u1ea3n L\u00fd H\u00f3a \u0110\u01a1n Kh\u00e1ch S\u1ea1n<\/span> Hi\u1ec7u Qu\u1ea3<\/h2>\n
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K\u1ebft lu\u1eadn<\/h2>\n
\n“`<\/p>\n","protected":false},"excerpt":{"rendered":"