H\u00e3y l\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi nh\u1ea5t c\u00f3 th\u1ec3 v\u1edbi s\u1ef1 tr\u1ee3 gi\u00fap c\u1ee7a SiteMinder<\/p>\n

Trao quy\u1ec1n cho nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n l\u00e0m \u0111\u01b0\u1ee3c nhi\u1ec1u h\u01a1n, h\u1ee3p l\u00fd h\u00f3a c\u00e1c ho\u1ea1t \u0111\u1ed9ng n\u1ed9i b\u1ed9 v\u00e0 mang
\n l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u1ed1t h\u01a1n bao gi\u1edd h\u1ebft v\u1edbi SiteMinder, n\u1ec1n t\u1ea3ng kh\u00e1ch s\u1ea1n h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi.<\/p>\n

T\u00ecm hi\u1ec3u th\u00eam<\/a><\/p>\n<\/p><\/div>\n

5 k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o thi\u1ebft y\u1ebfu trong ng\u00e0nh Kh\u00e1ch s\u1ea1n<\/h2>\n
\n \u0110\u1eb7c \u0111i\u1ec3m v\u00e0 ph\u1ea9m ch\u1ea5t c\u1ee7a m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi trong ng\u00e0nh kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec? B\u1ea1n c\u1ea7n ph\u1ea3i th\u00e0nh th\u1ea1o
\n trong vi\u1ec7c gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t, qu\u1ea3n l\u00fd t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch v\u00e0 th\u00fac \u0111\u1ea9y \u0111\u1ed9i ng\u0169. V\u1ec1 k\u1ef9 n\u0103ng,
\n 5 y\u1ebfu t\u1ed1 thi\u1ebft y\u1ebfu c\u1ee7a l\u00e3nh \u0111\u1ea1o trong ng\u00e0nh kh\u00e1ch s\u1ea1n<\/a> l\u00e0:\n <\/p>\n
\n
\n T\u01b0 duy chi\u1ebfn l\u01b0\u1ee3c:<\/strong> Kh\u1ea3 n\u0103ng l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c
\n m\u1ee5c ti\u00eau kinh doanh d\u00e0i h\u1ea1n.\n <\/li>\n<\/ul>\n
\n
\n Giao ti\u1ebfp hi\u1ec7u qu\u1ea3:<\/strong> Kh\u1ea3 n\u0103ng truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin r\u00f5 r\u00e0ng cho c\u00e1c th\u00e0nh vi\u00ean
\n trong nh\u00f3m v\u00e0 kh\u00e1ch.\n <\/li>\n<\/ul>\n
\n
\n S\u00e1ng t\u1ea1o v\u00e0 kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng:<\/strong> Kh\u1ea3 n\u0103ng ph\u00e1t tri\u1ec3n c\u00e1c gi\u1ea3i ph\u00e1p s\u00e1ng t\u1ea1o v\u00e0
\n \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi nh\u1eefng thay \u0111\u1ed5i c\u1ee7a ho\u00e0n c\u1ea3nh.\n <\/li>\n<\/ul>\n
\n
\n Tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac:<\/strong> Kh\u1ea3 n\u0103ng hi\u1ec3u v\u00e0 qu\u1ea3n l\u00fd c\u1ea3m x\u00fac c\u1ee7a b\u1ea1n \u0111\u1ed3ng th\u1eddi \u0111\u1ed3ng c\u1ea3m v\u1edbi
\n ng\u01b0\u1eddi kh\u00e1c.\n <\/li>\n<\/ul>\n
\n
\n X\u00e2y d\u1ef1ng l\u00f2ng tin:<\/strong> Thi\u1ebft l\u1eadp \u0111\u1ed9 tin c\u1eady v\u00e0 uy t\u00edn v\u1edbi nh\u00e2n vi\u00ean v\u00e0 kh\u00e1ch \u0111\u1ec3
\n truy\u1ec1n c\u1ea3m h\u1ee9ng cho s\u1ef1 t\u1ef1 tin v\u00e0 l\u00f2ng trung th\u00e0nh.\n <\/li>\n<\/ul>\n
L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 trong ng\u00e0nh Kh\u00e1ch s\u1ea1n<\/h2>\n
\n L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 b\u1ea1n tr\u1edf th\u00e0nh m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 trong ng\u00e0nh kh\u00e1ch s\u1ea1n? Kinh nghi\u1ec7m l\u00e0 ch\u00eca
\n kh\u00f3a, nh\u01b0ng \u0111\u00e0o t\u1ea1o<\/a> c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n ph\u00e1t tri\u1ec3n nhanh h\u01a1n. C\u00e1c ch\u1ee9ng ch\u1ec9, ch\u01b0\u01a1ng
\n tr\u00ecnh v\u00e0 kh\u00f3a h\u1ecdc l\u00e3nh \u0111\u1ea1o trong ng\u00e0nh kh\u00e1ch s\u1ea1n ph\u1ed5 bi\u1ebfn bao g\u1ed3m:\n <\/p>\n
Kh\u00f3a h\u1ecdc l\u00e3nh \u0111\u1ea1o trong ng\u00e0nh Kh\u00e1ch s\u1ea1n<\/h3>\n
\n Ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o n\u00e0y t\u1eadp trung v\u00e0o vi\u1ec7c x\u00e2y d\u1ef1ng c\u00e1c b\u1ed9 k\u1ef9 n\u0103ng c\u1ee5 th\u1ec3 ho\u1eb7c thu th\u1eadp ki\u1ebfn th\u1ee9c
\n c\u1ee5 th\u1ec3 trong l\u0129nh v\u1ef1c l\u00e3nh \u0111\u1ea1o ng\u00e0nh kh\u00e1ch s\u1ea1n, ch\u1eb3ng h\u1ea1n nh\u01b0 qu\u1ea3n l\u00fd d\u1ecbch v\u1ee5 kh\u00e1ch
\n h\u00e0ng<\/a>, ra quy\u1ebft \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c ho\u1eb7c \u0111i\u1ec1u h\u00e0nh m\u1ed9t \u0111\u1ed9i ng\u0169. C\u00e1c kh\u00f3a h\u1ecdc c\u00f3 xu h\u01b0\u1edbng ng\u1eafn h\u1ea1n
\n (t\u1eeb v\u00e0i gi\u1edd \u0111\u1ebfn v\u00e0i tu\u1ea7n) v\u00e0 ng\u01b0\u1eddi tham gia kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ch\u1ee9ng nh\u1eadn ch\u00ednh th\u1ee9c. V\u00ed d\u1ee5 bao g\u1ed3m:\n <\/p>\n
\n
M\u1ed9t bu\u1ed5i h\u1ed9i th\u1ea3o v\u1ec1 “Gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t trong \u0111\u1ed9i ng\u0169 ng\u00e0nh Kh\u00e1ch s\u1ea1n”.<\/li>\n
M\u1ed9t h\u1ed9i th\u1ea3o tr\u1ef1c tuy\u1ebfn v\u1ec1 “Giao ti\u1ebfp l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3”.<\/li>\n<\/ul>\n
MBA v\u1ec1 l\u00e3nh \u0111\u1ea1o trong ng\u00e0nh Kh\u00e1ch s\u1ea1n<\/h3>\n
\n Ch\u01b0\u01a1ng tr\u00ecnh to\u00e0n di\u1ec7n, c\u1ea5p \u0111\u1ed9 sau \u0111\u1ea1i h\u1ecdc n\u00e0y k\u1ebft h\u1ee3p c\u00e1c nguy\u00ean t\u1eafc qu\u1ea3n l\u00fd kinh doanh v\u1edbi \u0111\u00e0o t\u1ea1o
\n chuy\u00ean bi\u1ec7t v\u1ec1 l\u00e3nh \u0111\u1ea1o trong ng\u00e0nh kh\u00e1ch s\u1ea1n v\u00e0 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 chu\u1ea9n b\u1ecb cho ng\u01b0\u1eddi lao \u0111\u1ed9ng cho
\n c\u00e1c vai tr\u00f2 c\u1ea5p cao.\n <\/p>\n
Ch\u01b0\u01a1ng tr\u00ecnh l\u00e3nh \u0111\u1ea1o trong ng\u00e0nh Kh\u00e1ch s\u1ea1n<\/h3>\n
\n C\u00e1c ch\u01b0\u01a1ng tr\u00ecnh l\u00e3nh \u0111\u1ea1o trong ng\u00e0nh kh\u00e1ch s\u1ea1n, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh c\u1ea5p b\u1eb1ng t\u1ed1t nghi\u1ec7p,
\n th\u1ea5p h\u01a1n m\u1ed9t b\u1eadc so v\u1edbi MBA, nh\u01b0ng v\u1eabn bao g\u1ed3m nhi\u1ec1u kh\u00eda c\u1ea1nh c\u1ee7a l\u00e3nh \u0111\u1ea1o trong ng\u00e0nh kh\u00e1ch s\u1ea1n,
\n bao g\u1ed3m v\u1eadn h\u00e0nh, t\u00e0i ch\u00ednh, ti\u1ebfp th\u1ecb v\u00e0 ngu\u1ed3n nh\u00e2n l\u1ef1c. C\u00e1c ch\u01b0\u01a1ng tr\u00ecnh th\u01b0\u1eddng c\u00f3 ch\u01b0\u01a1ng tr\u00ecnh
\n gi\u1ea3ng d\u1ea1y m\u1ea5t nhi\u1ec1u th\u00e1ng \u0111\u1ec3 ho\u00e0n th\u00e0nh, nh\u01b0ng cung c\u1ea5p \u0111\u00e0o t\u1ea1o chuy\u00ean s\u00e2u v\u1ec1 l\u00e3nh \u0111\u1ea1o trong ng\u00e0nh
\n kh\u00e1ch s\u1ea1n.\n <\/p>\n
Ch\u1ee9ng nh\u1eadn l\u00e3nh \u0111\u1ea1o trong ng\u00e0nh Kh\u00e1ch s\u1ea1n<\/h3>\n
\n Ch\u1ee9ng ch\u1ec9 v\u1ec1 l\u00e3nh \u0111\u1ea1o trong ng\u00e0nh kh\u00e1ch s\u1ea1n l\u00e0 m\u1ed9t b\u1eb1ng c\u1ea5p ch\u00ednh th\u1ee9c h\u01a1n c\u00f3 th\u1ec3 ch\u1ee9ng t\u1ecf r\u1ea5t c\u00f3
\n gi\u00e1 tr\u1ecb cho b\u1ea5t k\u1ef3 ai mu\u1ed1n x\u00e2y d\u1ef1ng s\u1ef1 nghi\u1ec7p th\u00e0nh c\u00f4ng trong ng\u00e0nh kh\u00e1ch s\u1ea1n. Tr\u1ecdng t\u00e2m l\u00e0 x\u00e1c
\n th\u1ef1c ki\u1ebfn th\u1ee9c v\u00e0 chuy\u00ean m\u00f4n c\u1ee7a b\u1ea1n, \u0111\u1ed3ng th\u1eddi \u0111\u1ea3m b\u1ea3o n\u00f3 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c ti\u00eau chu\u1ea9n c\u1ee7a ng\u00e0nh.
\n \u0110\u01b0\u1ee3c ho\u00e0n th\u00e0nh trong nhi\u1ec1u th\u00e1ng, \u0111\u00f3 l\u00e0 \u0111i\u1ec1u b\u1ea1n c\u00f3 th\u1ec3 mang theo b\u00ean m\u00ecnh \u0111\u1ebfn b\u1ea5t c\u1ee9 \u0111\u00e2u trong
\n ng\u00e0nh. V\u00ed d\u1ee5 bao g\u1ed3m:\n <\/p>\n
\n
Gi\u00e1m s\u00e1t vi\u00ean kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c ch\u1ee9ng nh\u1eadn (CHS) c\u1ee7a Vi\u1ec7n Gi\u00e1o d\u1ee5c Kh\u00e1ch s\u1ea1n & Nh\u00e0
\n ngh\u1ec9 Hoa K\u1ef3 (AHLEI).<\/li>\n
Qu\u1ea3n tr\u1ecb vi\u00ean Kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c ch\u1ee9ng nh\u1eadn (CHA).<\/li>\n<\/ul>\n
$\"l\u00e3nh$ <\/p>\n
Kh\u00e1m ph\u00e1 c\u00e1c phong c\u00e1ch l\u00e3nh \u0111\u1ea1o trong ng\u00e0nh Kh\u00e1ch s\u1ea1n<\/h2>\n
\n B\u1ea1n mu\u1ed1n tr\u1edf th\u00e0nh ki\u1ec3u nh\u00e0 l\u00e3nh \u0111\u1ea1o n\u00e0o? C\u00f3 ba phong c\u00e1ch l\u00e3nh \u0111\u1ea1o ch\u00ednh \u0111\u1ec3 l\u1ef1a ch\u1ecdn – chuy\u1ec3n \u0111\u1ed5i,
\n d\u1ecbch v\u1ee5\/ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 v\u00e0 \u0111\u1ed5i m\u1edbi – m\u1eb7c d\u00f9 nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi nh\u1ea5t trong ng\u00e0nh kh\u00e1ch s\u1ea1n s\u1ebd c\u00f3
\n th\u1ec3 chuy\u1ec3n \u0111\u1ed5i li\u1ec1n m\u1ea1ch gi\u1eefa m\u1ed7i phong c\u00e1ch t\u00f9y thu\u1ed9c v\u00e0o t\u00ecnh hu\u1ed1ng.\n <\/p>\n
L\u00e3nh \u0111\u1ea1o chuy\u1ec3n \u0111\u1ed5i trong ng\u00e0nh Kh\u00e1ch s\u1ea1n<\/h3>\n
\n Phong c\u00e1ch n\u00e0y d\u1ef1a tr\u00ean vi\u1ec7c truy\u1ec1n c\u1ea3m h\u1ee9ng v\u00e0 th\u00fac \u0111\u1ea9y \u0111\u1ed9i ng\u0169 c\u1ee7a b\u1ea1n. B\u1ea1n \u0111\u01b0a ra t\u1ea7m nh\u00ecn c\u1ee7a
\n m\u00ecnh, sau \u0111\u00f3 khuy\u1ebfn kh\u00edch c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m l\u00e0m vi\u1ec7c h\u01b0\u1edbng t\u1edbi n\u00f3, c\u1ea3 ri\u00eang l\u1ebb v\u00e0 h\u1ee3p t\u00e1c.
\n Chi\u1ebfn l\u01b0\u1ee3c n\u00e0y \u0111\u1eb7c bi\u1ec7t hi\u1ec7u qu\u1ea3 trong vi\u1ec7c th\u00fac \u0111\u1ea9y s\u1ef1 thay \u0111\u1ed5i v\u0103n h\u00f3a v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau
\n \u0111\u1ea7y tham v\u1ecdng. N\u00f3 c\u0169ng c\u00f3 th\u1ec3 t\u0103ng c\u01b0\u1eddng s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a
\n kh\u00e1ch trong qu\u00e1 tr\u00ecnh n\u00e0y.\n <\/p>\n
L\u00e3nh \u0111\u1ea1o d\u1ecbch v\u1ee5 ho\u1eb7c ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 trong ng\u00e0nh Kh\u00e1ch s\u1ea1n<\/h3>\n
\n L\u00e3nh \u0111\u1ea1o d\u1ecbch v\u1ee5 trong ng\u00e0nh kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec? \u0110\u00f3 l\u00e0 n\u01a1i b\u1ea1n d\u1eabn \u0111\u1ea7u b\u1eb1ng t\u1ea5m g\u01b0\u01a1ng v\u00e0 \u01b0u ti\u00ean nhu
\n c\u1ea7u c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 kh\u00e1ch h\u01a1n nhu c\u1ea7u c\u1ee7a ch\u00ednh b\u1ea1n. Phong c\u00e1ch l\u00e3nh \u0111\u1ea1o n\u00e0y th\u00fac \u0111\u1ea9y s\u1ef1 tin
\n t\u01b0\u1edfng, khuy\u1ebfn kh\u00edch s\u1ef1 h\u1ee3p t\u00e1c v\u00e0 x\u00e2y d\u1ef1ng m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c h\u1ed7 tr\u1ee3. N\u00f3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng t\u1ed1t
\n nh\u1ea5t trong c\u00e1c kh\u00e1ch s\u1ea1n boutique ho\u1eb7c nh\u00e0 h\u00e0ng cao c\u1ea5p, n\u01a1i d\u1ecbch v\u1ee5 l\u00e0 t\u1ea5t c\u1ea3. Khi \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n
\n t\u1ed1t, n\u00f3 kh\u00f4ng ch\u1ec9 c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn d\u1ecbch v\u1ee5 xu\u1ea5t s\u1eafc m\u00e0 c\u00f2n c\u1ea3 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng v\u00e0 l\u00f2ng trung th\u00e0nh
\n cao h\u01a1n c\u1ee7a \u0111\u1ed9i ng\u0169.\n <\/p>\n
L\u00e3nh \u0111\u1ea1o \u0111\u1ed5i m\u1edbi trong ng\u00e0nh Kh\u00e1ch s\u1ea1n<\/h3>\n
\n C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o \u0111\u1ed5i m\u1edbi lu\u00f4n t\u00ecm ki\u1ebfm nh\u1eefng \u00fd t\u01b0\u1edfng v\u00e0 gi\u1ea3i ph\u00e1p m\u1edbi, \u0111\u1ec3 t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m
\n \u0111\u1ed9c \u0111\u00e1o, kh\u00f3 qu\u00ean v\u00e0 n\u1ed5i b\u1eadt cho kh\u00e1ch. Phong c\u00e1ch l\u00e3nh \u0111\u1ea1o n\u00e0y gi\u00fap m\u1ed9t doanh nghi\u1ec7p kh\u00e1ch s\u1ea1n
\n duy tr\u00ec t\u00ednh c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng \u0111\u1ed3ng th\u1eddi th\u00edch \u1ee9ng v\u1edbi c\u00e1c xu h\u01b0\u1edbng v\u00e0 tri\u1ec3n khai c\u00f4ng
\n ngh\u1ec7 t\u1ea1o s\u1ef1 kh\u00e1c bi\u1ec7t.\n <\/p>\n
C\u00e1c chi\u1ebfn l\u01b0\u1ee3c l\u00e3nh \u0111\u1ea1o ng\u00e0nh Kh\u00e1ch s\u1ea1n to\u00e0n c\u1ea7u<\/h2>\n
\n C\u00e2u h\u1ecfi ti\u1ebfp theo: m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o ng\u00e0nh kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c n\u00e0o \u0111\u1ec3 khai th\u00e1c
\n t\u1ed1i \u0111a b\u1ea3n th\u00e2n v\u00e0 \u0111\u1ed9i ng\u0169 c\u1ee7a m\u00ecnh?\n <\/p>\n
C\u00e2n b\u1eb1ng gi\u1eefa qu\u1ea3n l\u00fd tr\u1ef1c ti\u1ebfp v\u00e0 tr\u00e1ch nhi\u1ec7m l\u00e3nh \u0111\u1ea1o<\/h3>\n
\n C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o ng\u00e0nh kh\u00e1ch s\u1ea1n c\u1ea7n bi\u1ebft khi n\u00e0o c\u1ea7n ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 m\u1ed9t nhi\u1ec7m v\u1ee5 v\u00e0 khi n\u00e0o c\u1ea7n
\n \u1ee7y quy\u1ec1n. B\u1ea5t c\u1ee9 khi n\u00e0o c\u00f3 th\u1ec3, b\u1ea1n n\u00ean trao quy\u1ec1n cho \u0111\u1ed9i ng\u0169 c\u1ee7a m\u00ecnh ch\u1ecbu tr\u00e1ch nhi\u1ec7m, nh\u01b0ng
\n trong m\u1ed9t s\u1ed1 t\u00ecnh hu\u1ed1ng – khi th\u1eddi gian l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng, khi m\u1ed9t v\u1ecb kh\u00e1ch \u0111\u1eb7c bi\u1ec7t kh\u00f3 ch\u1ecbu –
\n \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i can thi\u1ec7p.\n <\/p>\n
X\u00e2y d\u1ef1ng m\u1ed9t \u0111\u1ed9i ng\u0169 g\u1eafn k\u1ebft v\u00e0 c\u00f3 \u0111\u1ed9ng l\u1ef1c<\/h3>\n
\n \u0110\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t \u0111\u1ed9i ng\u0169 g\u1eafn k\u1ebft, c\u00f3 \u0111\u1ed9ng l\u1ef1c, b\u1ea1n c\u1ea7n thi\u1ebft l\u1eadp m\u1ed9t n\u1ec1n v\u0103n h\u00f3a n\u01a1i c\u00e1c m\u1ee5c ti\u00eau
\n r\u00f5 r\u00e0ng, n\u01a1i ng\u01b0\u1eddi lao \u0111\u1ed9ng c\u1ea3m th\u1ea5y tin t\u01b0\u1edfng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng m\u1ee5c ti\u00eau \u0111\u00f3, n\u01a1i h\u1ecd c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c
\n l\u1eafng nghe, t\u00f4n tr\u1ecdng v\u00e0 khen th\u01b0\u1edfng, v\u00e0 n\u01a1i c\u00e1c m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n (ch\u1eb3ng
\n h\u1ea1n nh\u01b0 th\u00f4ng qua c\u00e1c ho\u1ea1t \u0111\u1ed9ng x\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169).\n <\/p>\n
Ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c c\u1ea5p \u0111\u1ed9 c\u1ee7a \u0111\u1ed9i ng\u0169<\/h3>\n
\n C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ee7a ng\u00e0y mai \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng ng\u00e0y h\u00f4m nay. Khi b\u1ea1n nu\u00f4i d\u01b0\u1ee1ng c\u00e1c ph\u1ea9m ch\u1ea5t l\u00e3nh \u0111\u1ea1o
\n \u1edf nh\u00e2n vi\u00ean tuy\u1ebfn \u0111\u1ea7u v\u00e0 c\u1ea5p trung, b\u1ea1n c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng giao ph\u00f3 cho h\u1ecd nh\u1eefng tr\u00e1ch nhi\u1ec7m quan
\n tr\u1ecdng, gi\u1ea3i ph\u00f3ng b\u1ea1n \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 gi\u00fap \u0111\u1ee1 h\u1ecd h\u01a1n n\u1eefa, \u0111i\u1ec1u n\u00e0y t\u1ea1o ra m\u1ed9t chu k\u1ef3 t\u1ed1t \u0111\u1eb9p. Cung c\u1ea5p
\n \u0111\u00e0o t\u1ea1o th\u01b0\u1eddng xuy\u00ean v\u00e0 thi\u1ebft l\u1eadp c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh c\u1ed1 v\u1ea5n ho\u1eb7c hu\u1ea5n luy\u1ec7n cho
\n c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o m\u1edbi n\u1ed5i \u0111\u1ea7y h\u1ee9a h\u1eb9n<\/a> trong \u0111\u1ed9i ng\u0169.\n <\/p>\n
S\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u1ec3 h\u1ed7 tr\u1ee3 l\u00e3nh \u0111\u1ea1o v\u00e0 h\u1ee3p l\u00fd h\u00f3a ho\u1ea1t \u0111\u1ed9ng<\/h3>\n
\n C\u00e1c c\u00f4ng c\u1ee5 t\u1ed1t h\u01a1n gi\u00fap b\u1ea1n tr\u1edf th\u00e0nh m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi h\u01a1n. C\u00e1c c\u00f4ng c\u1ee5 k\u1ef9 thu\u1eadt s\u1ed1 \u0111\u1ec3 l\u00ean l\u1ecbch
\n cho nh\u00e2n vi\u00ean, giao ti\u1ebfp n\u1ed9i b\u1ed9, hi\u1ec7u su\u1ea5t c\u1ee7a \u0111\u1ed9i ng\u0169 v\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch c\u00f3 th\u1ec3 h\u1ee3p l\u00fd h\u00f3a c\u00e1c h\u1ec7
\n th\u1ed1ng v\u00e0 quy tr\u00ecnh \u0111\u1ed3ng th\u1eddi ti\u1ebft l\u1ed9 c\u00e1c l\u0129nh v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n cho c\u1ea3 b\u1ea1n v\u00e0 \u0111\u1ed9i ng\u0169 c\u1ee7a b\u1ea1n.\n <\/p>\n
\n L\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o, b\u1ea1n bi\u1ebft t\u1ea7m quan tr\u1ecdng c\u1ee7a c\u00f4ng ngh\u1ec7 trong c\u00e1c kh\u00e1ch s\u1ea1n hi\u1ec7n \u0111\u1ea1i. Nh\u01b0ng vi\u1ec7c
\n thu \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb t\u1ed1i \u0111a t\u1eeb c\u00e1c c\u00f4ng c\u1ee5 th\u00f4ng minh ch\u1ec9 c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c khi ch\u00fang \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp
\n v\u00e0 s\u1eed d\u1ee5ng \u0111\u00fang c\u00e1ch – v\u00e0 c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 kh\u00f3 t\u00ecm th\u1ea5y th\u1eddi gian \u0111\u1ec3 tri\u1ec3n khai v\u00e0 \u0111\u00e0o t\u1ea1o
\n \u0111\u00fang c\u00e1ch.\n <\/p>\n
\n V\u00e0 trong SiteMinder, b\u1ea1n c\u00f3 m\u1ed9t c\u00f4ng c\u1ee5 c\u00f3 th\u1ec3 n\u00e2ng cao nghi\u00eam t\u00fac hi\u1ec7u su\u1ea5t c\u1ee7a c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o,
\n \u0111\u1ed9i ng\u0169 c\u1ee7a h\u1ecd v\u00e0 to\u00e0n b\u1ed9 doanh nghi\u1ec7p.\n <\/p>\n
<\/body>
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“`html L\u00e3nh \u0111\u1ea1o trong ng\u00e0nh Kh\u00e1ch s\u1ea1n: H\u01b0\u1edbng d\u1eabn 5 y\u1ebfu t\u1ed1 thi\u1ebft y\u1ebfu | SiteMinder L\u00e3nh \u0111\u1ea1o trong ng\u00e0nh Kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec? L\u00e3nh \u0111\u1ea1o trong ng\u00e0nh kh\u00e1ch s\u1ea1n l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng b\u1edfi c\u00e1c chuy\u00ean gia trong ng\u00e0nh kh\u00e1ch s\u1ea1n \u0111\u1ec3 h\u01b0\u1edbng d\u1eabn \u0111\u1ed9i ng\u0169 c\u1ee7a h\u1ecd v\u00e0 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[17],"tags":[],"class_list":["post-448047","post","type-post","status-publish","format-standard","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/448047","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=448047"}],"version-history":[{"count":0,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/448047\/revisions"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=448047"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=448047"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=448047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

L\u00e3nh \u0111\u1ea1o trong ng\u00e0nh Kh\u00e1ch s\u1ea1n: H\u01b0\u1edbng d\u1eabn 5 y\u1ebfu t\u1ed1 thi\u1ebft y\u1ebfu | SiteMinder<\/h1>\n