{"id":447878,"date":"2025-03-06T07:28:13","date_gmt":"2025-03-06T07:28:13","guid":{"rendered":"https:\/\/otavietnam.com\/he-thong-quan-ly-khach-san-pms-tong-quan-tu-a-z\/"},"modified":"2025-03-06T07:28:13","modified_gmt":"2025-03-06T07:28:13","slug":"he-thong-quan-ly-khach-san-pms-tong-quan-tu-a-z","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/he-thong-quan-ly-khach-san-pms-tong-quan-tu-a-z\/","title":{"rendered":"H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n (PMS): T\u1ed5ng quan t\u1eeb A-Z"},"content":{"rendered":"

H\u1ec7 Th\u1ed1ng Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n (PMS) L\u00e0 G\u00ec? H\u01b0\u1edbng D\u1eabn Chi Ti\u1ebft T\u1eeb A-Z<\/h1>\n

\n H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n (PMS)<\/span> l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 c\u00f4ng ngh\u1ec7 cho ph\u00e9p c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd v\u00e0 ch\u1ee7 s\u1edf h\u1eefu kh\u00e1ch s\u1ea1n t\u1ed1i \u01b0u h\u00f3a c\u00e1c t\u00e1c v\u1ee5 h\u00e0nh ch\u00ednh, \u0111\u1ed3ng th\u1eddi t\u0103ng s\u1ed1 l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng trong ng\u1eafn h\u1ea1n v\u00e0 d\u00e0i h\u1ea1n.\n <\/p>\n

\n\t\t\"H\u1ec7\n\t<\/div>\n

\n PMS kh\u00e1ch s\u1ea1n<\/span> c\u1ee7a b\u1ea1n kh\u00f4ng ch\u1ec9 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y c\u1ee7a b\u1ea1n, m\u00e0 c\u00f2n l\u00e0 m\u1ed9t ph\u1ea7n quan tr\u1ecdng trong vi\u1ec7c c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m t\u1ed5ng th\u1ec3 c\u1ee7a kh\u00e1ch.\n <\/p>\n

\n T\u1eeb khi kh\u00e1ch b\u1eaft \u0111\u1ea7u h\u00e0nh tr\u00ecnh \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn cho \u0111\u1ebfn khi k\u1ebft th\u00fac k\u1ef3 ngh\u1ec9 v\u00e0 ph\u1ea3n h\u1ed3i c\u1ee7a h\u1ecd sau khi tr\u1edf v\u1ec1 nh\u00e0, h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span> c\u1ee7a b\u1ea1n lu\u00f4n \u1edf \u0111\u00f3 \u0111\u1ec3 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a h\u1ecd.\n <\/p>\n

\n Ch\u00fang ta s\u1ebd c\u00f9ng t\u00ecm hi\u1ec3u m\u1ecdi th\u1ee9 b\u1ea1n c\u1ea7n bi\u1ebft v\u1ec1 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span>, \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t nh\u1ea5t cho kh\u00e1ch s\u1ea1n c\u1ee7a m\u00ecnh.\n <\/p>\n

M\u1ee5c L\u1ee5c<\/h2>\n

H\u1ec7 Th\u1ed1ng Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n (PMS) Trong Ng\u00e0nh Kh\u00e1ch S\u1ea1n<\/h2>\n

\n C\u00f4ng ngh\u1ec7 trong ng\u00e0nh kh\u00e1ch s\u1ea1n ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n v\u1edbi t\u1ed1c \u0111\u1ed9 ch\u00f3ng m\u1eb7t v\u00e0 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n (PMS)<\/span> v\u1eabn l\u00e0 y\u1ebfu t\u1ed1 c\u1ea7n thi\u1ebft cho c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n mu\u1ed1n c\u1ea3i thi\u1ec7n c\u00e1ch h\u1ecd \u0111i\u1ec1u h\u00e0nh doanh nghi\u1ec7p c\u1ee7a m\u00ecnh.\n <\/p>\n

\n\t\t\"Ph\u1ea7n\n\t<\/div>\n

\n Ch\u00eca kh\u00f3a \u0111\u1ec3 g\u1eb7t h\u00e1i nh\u1eefng l\u1ee3i \u00edch c\u1ee7a m\u1ed9t h\u1ec7 th\u1ed1ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span> hi\u1ec7u qu\u1ea3 l\u00e0 ch\u1ecdn \u0111\u00fang h\u1ec7 th\u1ed1ng cho c\u01a1 s\u1edf kinh doanh c\u1ee7a b\u1ea1n. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 b\u1ea1n ph\u1ea3i bi\u1ebft ch\u00ednh x\u00e1c c\u00f4ng ngh\u1ec7 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span> l\u00e0 g\u00ec v\u00e0 t\u1ea1i sao vi\u1ec7c tri\u1ec3n khai n\u00f3 t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n l\u1ea1i quan tr\u1ecdng.\n <\/p>\n

\n T\u1ea5t c\u1ea3 c\u00e1c kh\u00e1ch s\u1ea1n \u0111\u1ec1u c\u1ea7n m\u1ed9t s\u1ed1 bi\u1ebfn th\u1ec3 c\u1ee7a h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span>, tuy nhi\u00ean kh\u00f4ng ph\u1ea3i t\u1ea5t c\u1ea3 c\u00e1c h\u1ec7 th\u1ed1ng PMS \u0111\u1ec1u \u0111\u01b0\u1ee3c t\u1ea1o ra nh\u01b0 nhau v\u00e0 c\u00f3 th\u1ec3 g\u00e2y nh\u1ea7m l\u1eabn khi bi\u1ebft h\u1ec7 th\u1ed1ng n\u00e0o ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi c\u01a1 s\u1edf kinh doanh c\u1ee7a b\u1ea1n.\n <\/p>\n

\n T\u00ecm m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span> cung c\u1ea5p c\u00e1c t\u00ednh n\u0103ng b\u1ea1n v\u1eeba c\u1ea7n v\u1eeba mu\u1ed1n l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft \u0111\u1ec3 qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n trong b\u1ed1i c\u1ea3nh kinh t\u1ebf to\u00e0n c\u1ea7u.\n <\/p>\n

H\u1ec7 Th\u1ed1ng Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n Tr\u00ean N\u1ec1n T\u1ea3ng \u0110\u00e1m M\u00e2y<\/h3>\n

\n C\u00e1c gi\u1ea3i ph\u00e1p PMS tr\u00ean n\u1ec1n t\u1ea3ng \u0111\u00e1m m\u00e2y<\/span> l\u00e0 m\u1ed9t c\u00e1ch v\u01b0\u1ee3t tr\u1ed9i \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 t\u0103ng t\u1ed1c t\u1ea5t c\u1ea3 c\u00e1c quy tr\u00ecnh quan tr\u1ecdng t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n, bao g\u1ed3m:\n <\/p>\n

    \n
  • Ti\u1ebfp nh\u1eadn v\u00e0 x\u00e1c nh\u1eadn \u0111\u1eb7t ph\u00f2ng<\/li>\n
  • Qu\u1ea3n l\u00fd \u0111\u1eb7t ph\u00f2ng<\/li>\n
  • T\u1ea1o h\u00f3a \u0111\u01a1n v\u00e0 b\u00e1o c\u00e1o<\/li>\n
  • Check-in\/check-out<\/li>\n
  • Chuy\u1ec3n ph\u00f2ng<\/li>\n
  • Ki\u1ec3m tra\/ch\u1ec9nh s\u1eeda t\u00ecnh tr\u1ea1ng ph\u00f2ng<\/li>\n
  • Giao ti\u1ebfp v\u1edbi kh\u00e1ch<\/li>\n<\/ul>\n

    \n C\u00f4ng ngh\u1ec7 d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y c\u00f3 th\u1ec3 x\u1eed l\u00fd t\u1ea5t c\u1ea3 c\u00e1c t\u00e1c v\u1ee5 n\u00e0y m\u1ed9t c\u00e1ch d\u1ec5 d\u00e0ng v\u00ec kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p s\u00e2u v\u1edbi tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh, c\u00f4ng c\u1ee5 \u0111\u1eb7t ph\u00f2ng v\u00e0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd doanh thu. M\u1eb7c d\u00f9 v\u1eady, v\u1eabn c\u00f2n nh\u1eefng lo ng\u1ea1i v\u1ec1 t\u00ednh h\u1ee3p l\u1ec7 v\u00e0 hi\u1ec7u qu\u1ea3 chi ph\u00ed c\u1ee7a c\u00e1c c\u00f4ng c\u1ee5 PMS tr\u00ean n\u1ec1n t\u1ea3ng \u0111\u00e1m m\u00e2y<\/span>, ch\u1eb3ng h\u1ea1n nh\u01b0:\n <\/p>\n

    \n\t\t\"PMS\n\t<\/div>\n

    Ph\u1ea7n M\u1ec1m PMS Kh\u00e1ch S\u1ea1n C\u00f3 Quan Tr\u1ecdng Kh\u00f4ng?<\/h2>\n

    \n Ph\u1ea7n m\u1ec1m PMS kh\u00e1ch s\u1ea1n<\/span> c\u1ef1c k\u1ef3 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 doanh nghi\u1ec7p n\u00e0o mu\u1ed1n t\u1ed1i \u01b0u h\u00f3a c\u00e1c t\u00e1c v\u1ee5 h\u00e0ng ng\u00e0y c\u1ee7a h\u1ecd. T\u1eeb vi\u1ec7c \u0111\u1ed1i chi\u1ebfu d\u1eef li\u1ec7u \u1edf m\u1ed9t n\u01a1i \u0111\u1ebfn c\u00e1c quy tr\u00ecnh t\u1ef1 \u0111\u1ed9ng h\u00f3a<\/span> \u2013 \u0111\u00e2y l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c ho\u1ea1t \u0111\u1ed9ng t\u1ed1n th\u1eddi gian \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh nhanh ch\u00f3ng, t\u0103ng hi\u1ec7u qu\u1ea3 t\u1ed5ng th\u1ec3. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 b\u1ea1n c\u00f3 th\u1ec3 t\u1eadp trung v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng kh\u00e1ch s\u1ea1n quan tr\u1ecdng h\u01a1n.\n <\/p>\n

    L\u1ee3i \u00cdch C\u1ee7a H\u1ec7 Th\u1ed1ng Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n (PMS)<\/h2>\n

    \n Trong m\u00f4i tr\u01b0\u1eddng du l\u1ecbch nh\u1ecbp \u0111\u1ed9 nhanh ng\u00e0y nay, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 b\u1ea1n ph\u1ea3i t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e0ng nhi\u1ec1u t\u00e1c v\u1ee5 c\u00e0ng t\u1ed1t. M\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span> c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n r\u1ea5t nhi\u1ec1u trong vi\u1ec7c \u0111\u00f3. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng l\u1ee3i \u00edch kh\u00e1c c\u1ee7a vi\u1ec7c tri\u1ec3n khai h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span>:\n <\/p>\n

    \n\t\t\"L\u1ee3i\n\t<\/div>\n

    Gi\u1ea3m Th\u1eddi Gian D\u00e0nh Cho C\u00e1c T\u00e1c V\u1ee5 H\u00e0nh Ch\u00ednh<\/h3>\n

    \n H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span> ph\u00f9 h\u1ee3p s\u1ebd th\u1ef1c hi\u1ec7n r\u1ea5t nhi\u1ec1u c\u00f4ng vi\u1ec7c cho b\u1ea1n, gi\u1ea3m thi\u1ec3u th\u1eddi gian d\u00e0nh cho c\u00e1c t\u00e1c v\u1ee5 h\u00e0nh ch\u00ednh, cho ph\u00e9p b\u1ea1n t\u1eadp trung n\u1ed7 l\u1ef1c v\u00e0 n\u0103ng l\u01b0\u1ee3ng v\u00e0o b\u1ee9c tranh l\u1edbn. Ph\u1ea7n m\u1ec1m c\u0169ng s\u1ebd cung c\u1ea5p cho b\u1ea1n d\u1eef li\u1ec7u c\u00f3 gi\u00e1 tr\u1ecb v\u1ec1 kh\u1ea3 n\u0103ng gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean, s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 n\u0103ng su\u1ea5t.\n <\/p>\n

    T\u0103ng C\u01b0\u1eddng S\u1ef1 Hi\u1ec7n Di\u1ec7n Tr\u1ef1c Tuy\u1ebfn C\u1ee7a B\u1ea1n<\/h3>\n

    \n Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi tr\u00ecnh t\u1ea1o trang web cho ph\u00e9p b\u1ea1n ch\u1ea5p nh\u1eadn \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn tr\u1ef1c ti\u1ebfp v\u00e0 ph\u00e1t tri\u1ec3n m\u1ed9t trang web th\u00e2n thi\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00f9ng. \u0110\u01b0\u01a1ng nhi\u00ean, \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 l\u00e0m t\u0103ng m\u1ee9c \u0111\u1ed9 li\u00ean quan c\u1ee7a b\u1ea1n trong k\u1ebft qu\u1ea3 c\u1ee7a c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm v\u00e0 s\u1ef1 hi\u1ec7n di\u1ec7n tr\u1ef1c tuy\u1ebfn, cho ph\u00e9p nhi\u1ec1u kh\u00e1ch du l\u1ecbch kh\u00e1m ph\u00e1 c\u01a1 s\u1edf kinh doanh c\u1ee7a b\u1ea1n trong h\u00e0nh tr\u00ecnh \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn c\u1ee7a h\u1ecd.\n <\/p>\n

    X\u00e2y D\u1ef1ng M\u1ed1i Quan H\u1ec7 V\u1edbi Kh\u00e1ch H\u00e0ng<\/h3>\n

    \n Ph\u00e1t tri\u1ec3n m\u1ed1i quan h\u1ec7 t\u1ed1t h\u01a1n v\u1edbi ph\u00e2n kh\u00fac th\u1ecb tr\u01b0\u1eddng m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n. Nh\u1eefng kh\u00e1ch h\u00e0ng trung th\u00e0nh \u0111\u00e3 \u1edf t\u1ea1i c\u01a1 s\u1edf kinh doanh c\u1ee7a b\u1ea1n m\u1ed9t v\u00e0i l\u1ea7n s\u1ebd \u0111\u00e1nh gi\u00e1 cao tr\u1ea3i nghi\u1ec7m \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n.\n <\/p>\n

    \n Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span> kh\u00f4ng ch\u1ec9 mang l\u1ea1i l\u1ee3i \u00edch cho kh\u00e1ch h\u00e0ng quay l\u1ea1i m\u00e0 c\u00f4ng ngh\u1ec7 n\u00e0y s\u1ebd cho ph\u00e9p b\u1ea1n ti\u1ebfp c\u1eadn c\u00e1c th\u1ecb tr\u01b0\u1eddng m\u1edbi m\u00e0 l\u1ebd ra s\u1ebd kh\u00f4ng kh\u00e1m ph\u00e1 ra th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n.\n <\/p>\n

    Qu\u1ea3n L\u00fd Ph\u00e2n Ph\u1ed1i Kh\u00e1ch S\u1ea1n<\/h3>\n

    \n V\u1edbi m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span> \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh, b\u1ea1n s\u1ebd c\u00f3 th\u1ec3 qu\u1ea3ng c\u00e1o tr\u00ean nhi\u1ec1u k\u00eanh trong khi v\u1eabn duy tr\u00ec t\u00ednh t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1ec1 gi\u00e1. T\u1eeb c\u00e1c OTA l\u1edbn v\u00e0 GDS<\/span> \u0111\u1ebfn c\u00e1c \u0111\u1ea1i l\u00fd du l\u1ecbch b\u00e1n l\u1ebb ri\u00eang l\u1ebb, b\u1ea1n s\u1ebd c\u00f3 th\u1ec3 cung c\u1ea5p ngay th\u00f4ng tin \u0111\u1eb7t ph\u00f2ng theo th\u1eddi gian th\u1ef1c cho c\u00e1c \u0111\u1ea1i l\u00fd c\u1ee7a m\u00ecnh, \u0111i\u1ec1u n\u00e0y s\u1ebd gi\u00fap th\u00fac \u0111\u1ea9y vi\u1ec7c \u0111\u1eb7t ph\u00f2ng.\n <\/p>\n

    T\u1ed1i \u01afu H\u00f3a Doanh Thu Kh\u00e1ch S\u1ea1n<\/h3>\n

    \n S\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 \u0111\u1ecbnh gi\u00e1 s\u00e1ng t\u1ea1o cho ph\u00e9p b\u1ea1n t\u1ea1o m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ecbnh gi\u00e1<\/span> ph\u00f2ng linh ho\u1ea1t, b\u1ea1n c\u00f3 th\u1ec3 t\u1ed1i \u0111a h\u00f3a doanh thu tr\u00ean m\u1ed7i ph\u00f2ng v\u00e0o b\u1ea5t k\u1ef3 th\u1eddi \u0111i\u1ec3m n\u00e0o.\n <\/p>\n

    \n \u0110\u1ecbnh gi\u00e1 ph\u00f2ng c\u1ee7a b\u1ea1n \u0111\u00fang c\u00e1ch l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 th\u00e0nh c\u00f4ng trong ng\u00e0nh c\u00f4ng nghi\u1ec7p c\u1ea1nh tranh n\u00e0y v\u00e0 vi\u1ec7c c\u00f3 s\u1eb5n c\u00e1c c\u00f4ng c\u1ee5 n\u00e0y c\u00f3 th\u1ec3 gi\u00fap \u00edch \u0111\u00e1ng k\u1ec3 cho chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00fd doanh thu c\u1ee7a kh\u00e1ch s\u1ea1n b\u1ea1n.\n <\/p>\n

    T\u0103ng S\u1ed1 L\u01b0\u1ee3ng \u0110\u1eb7t Ph\u00f2ng<\/h3>\n

    \n Cu\u1ed1i c\u00f9ng, m\u1ee5c \u0111\u00edch c\u1ee7a m\u1ecdi t\u00ednh n\u0103ng trong gi\u1ea3i ph\u00e1p kinh doanh qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span> c\u1ee7a b\u1ea1n l\u00e0 t\u0103ng s\u1ed1 l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng m\u00e0 c\u01a1 s\u1edf kinh doanh c\u1ee7a b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c.\n <\/p>\n

    \n Cho d\u00f9 b\u1ea1n mu\u1ed1n t\u0103ng s\u1ed1 l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng tr\u00e1i m\u00f9a hay m\u1edf r\u1ed9ng d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh sang c\u00e1c ph\u00e2n kh\u00fac th\u1ecb tr\u01b0\u1eddng m\u1edbi, ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n ph\u00f9 h\u1ee3p c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n th\u00e0nh c\u00f4ng cho c\u01a1 s\u1edf kinh doanh c\u1ee7a b\u1ea1n.\n <\/p>\n

    C\u00e1c T\u00ednh N\u0103ng C\u1ee7a H\u1ec7 Th\u1ed1ng Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n (PMS)<\/h2>\n

    \n H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd<\/span> r\u1ea5t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi c\u1ea3 c\u00e1c nh\u00e0 \u0111i\u1ec1u h\u00e0nh kh\u00e1ch s\u1ea1n, nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u00e1c chu\u1ed7i l\u1edbn c\u0169ng nh\u01b0 c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n \u0111\u1ed9c l\u1eadp. C\u00f3 m\u1ed9t s\u1ed1 t\u00ednh n\u0103ng m\u00e0 n\u00f3 c\u00f3 th\u1ec3 cung c\u1ea5p, bao g\u1ed3m:\n <\/p>\n

    \n\t\t\"C\u00e1c\n\t<\/div>\n

    T\u00ednh n\u0103ng 1: \u0110\u1eb7t Ph\u00f2ng<\/h3>\n

    \n H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span> c\u1ee7a b\u1ea1n s\u1ebd gi\u00fap b\u1ea1n qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 v\u00e0 hi\u1ec7u qu\u1ea3 vi\u1ec7c \u0111\u1eb7t ph\u00f2ng b\u1eb1ng c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh cho b\u1ea1n.
    \n N\u00f3 cho ph\u00e9p b\u1ea1n t\u1eadp trung nhi\u1ec1u h\u01a1n v\u00e0o vi\u1ec7c t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch c\u1ee7a m\u00ecnh. PMS<\/span> c\u0169ng l\u00e0m gi\u1ea3m \u0111\u00e1ng k\u1ec3 nguy c\u01a1 \u0111\u1eb7t ph\u00f2ng qu\u00e1 nhi\u1ec1u ph\u00f2ng, tr\u1ef1c ti\u1ebfp c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch t\u1ea1i c\u01a1 s\u1edf kinh doanh c\u1ee7a b\u1ea1n.\n <\/p>\n

    \n V\u00e0 v\u1edbi vi\u1ec7c kh\u00e1ch du l\u1ecbch ng\u00e0y nay c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn h\u01a1n l\u00e0 g\u1ecdi \u0111i\u1ec7n ho\u1eb7c h\u1ee3p t\u00e1c v\u1edbi \u0111\u1ea1i l\u00fd du l\u1ecbch, b\u1ea1n c\u1ea7n xem x\u00e9t c\u1ea3 \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp v\u00e0 \u0111\u1eb7t ph\u00f2ng c\u1ee7a b\u00ean th\u1ee9 ba. \u0110i\u1ec1u n\u00e0y s\u1ebd cho ph\u00e9p b\u1ea1n t\u1ed1i \u0111a h\u00f3a doanh thu \u0111\u01b0\u1ee3c t\u1ea1o ra tr\u00ean m\u1ed7i l\u01b0\u1ee3t \u0111\u1eb7t ph\u00f2ng. C\u00e2n nh\u1eafc ph\u1ea7n m\u1ec1m t\u00edch h\u1ee3p v\u1edbi c\u00f4ng c\u1ee5 \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn.\n <\/p>\n

    T\u00ednh n\u0103ng 2: C\u00e1c Ho\u1ea1t \u0110\u1ed9ng T\u1ea1i Qu\u1ea7y L\u1ec5 T\u00e2n<\/h3>\n

    \n Ch\u1ee9c n\u0103ng n\u00e0y s\u1ebd cho ph\u00e9p ng\u01b0\u1eddi qu\u1ea3n l\u00fd qu\u1ea7y l\u1ec5 t\u00e2n xem v\u00e0 c\u1eadp nh\u1eadt \u0111\u1eb7t ph\u00f2ng ph\u00f2ng, nh\u1eadn v\u00e0 tr\u1ea3 ph\u00f2ng cho kh\u00e1ch v\u00e0 x\u1eed l\u00fd thanh to\u00e1n. Kh\u00e1ch mu\u1ed1n c\u00f3 tr\u1ea3i nghi\u1ec7m nh\u1eadn ph\u00f2ng li\u1ec1n m\u1ea1ch. S\u1ef1 ti\u1ec7n l\u1ee3i l\u00e0 ch\u00eca kh\u00f3a, v\u00ec v\u1eady vi\u1ec7c c\u00f3 m\u1ed9t h\u1ec7 th\u1ed1ng n\u00e2ng cao quy tr\u00ecnh s\u1ebd \u0111\u1ea3m b\u1ea3o kh\u00e1ch c\u1ee7a b\u1ea1n h\u00e0i l\u00f2ng v\u00e0 cho ph\u00e9p nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n c\u00f3 nhi\u1ec1u th\u1eddi gian h\u01a1n \u0111\u1ec3 h\u1ed7 tr\u1ee3 kh\u00e1ch.\n <\/p>\n

    T\u00ednh n\u0103ng 3: Tr\u00ecnh Qu\u1ea3n L\u00fd K\u00eanh<\/h3>\n

    \n Qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n b\u1eb1ng ph\u1ea7n m\u1ec1m cung c\u1ea5p kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd k\u00eanh s\u1ebd cho ph\u00e9p b\u1ea1n t\u1ea1o v\u00e0 tri\u1ec3n khai m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c ph\u00e2n ph\u1ed1i \u0111a d\u1ea1ng li\u00ean t\u1ee5c th\u00fac \u0111\u1ea9y vi\u1ec7c \u0111\u1eb7t ph\u00f2ng. T\u1ea1o quan h\u1ec7 \u0111\u1ed1i t\u00e1c v\u1edbi c\u00e1c lo\u1ea1i \u0111\u1ea1i l\u00fd kh\u00e1c nhau trong ng\u00e0nh, t\u1eeb OTA \u0111\u1ebfn GDS, l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft \u0111\u1ec3 t\u1ed3n t\u1ea1i trong m\u1ed9t m\u00f4i tr\u01b0\u1eddng c\u1ea1nh tranh.\n <\/p>\n

    T\u00ednh n\u0103ng 4: Qu\u1ea3n L\u00fd Doanh Thu<\/h3>\n

    \n H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd doanh thu (RMS)<\/span> gi\u00fap \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n hi\u1ec3u c\u00e1ch \u0111i\u1ec1u ch\u1ec9nh v\u00e0 c\u1ea3i thi\u1ec7n c\u00e1c quy tr\u00ecnh \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 t\u1ed1t h\u01a1n v\u00e0 t\u1ed1i \u01b0u h\u00f3a t\u00e0i ch\u00ednh. C\u00e1c ch\u1ec9 s\u1ed1 qu\u1ea3n l\u00fd ch\u00ednh nh\u01b0 C\u00f4ng su\u1ea5t ph\u00f2ng, RevPAR (Doanh thu tr\u00ean m\u1ed7i ph\u00f2ng c\u00f3 s\u1eb5n) v\u00e0 GOPAR (T\u1ed5ng l\u1ee3i nhu\u1eadn ho\u1ea1t \u0111\u1ed9ng tr\u00ean m\u1ed7i ph\u00f2ng c\u00f3 s\u1eb5n) \u0111\u1ec1u l\u00e0 nh\u1eefng th\u01b0\u1edbc \u0111o \u0111\u01b0\u1ee3c xem x\u00e9t \u0111\u1ec3 gi\u00fap c\u1ea3i thi\u1ec7n c\u00e1c chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ecbnh gi\u00e1 nh\u1eb1m b\u00e1n \u0111\u01b0\u1ee3c nhi\u1ec1u ph\u00f2ng h\u01a1n v\u1edbi m\u1ee9c gi\u00e1 t\u1ed1i \u01b0u nh\u1ea5t.\n <\/p>\n

    T\u00ednh n\u0103ng 5: D\u1eef Li\u1ec7u Kh\u00e1ch H\u00e0ng v\u00e0 T\u00edch H\u1ee3p CRM<\/h3>\n

    \n Thu th\u1eadp v\u00e0 s\u1eafp x\u1ebfp d\u1eef li\u1ec7u kh\u00e1ch l\u00e0 r\u1ea5t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 ch\u1ee7 kh\u00e1ch s\u1ea1n n\u00e0o. H\u1ec7 th\u1ed1ng CRM<\/span> c\u1ea7n t\u00edch h\u1ee3p v\u1edbi h\u1ec7 th\u1ed1ng \u0111\u1eb7t ph\u00f2ng v\u00e0 qu\u1ea7y l\u1ec5 t\u00e2n \u0111\u1ec3 \u0111\u1ed1i chi\u1ebfu t\u1ea5t c\u1ea3 d\u1eef li\u1ec7u kh\u00e1ch t\u1eeb m\u1ed7i ngu\u1ed3n. Sau \u0111\u00f3, \u0111i\u1ec1u n\u00e0y s\u1ebd cung c\u1ea5p m\u1ed9t c\u01a1 s\u1edf d\u1eef li\u1ec7u m\u1ea1nh m\u1ebd cho nh\u00f3m qu\u1ea3n l\u00fd c\u1ee7a b\u1ea1n, c\u01a1 s\u1edf d\u1eef li\u1ec7u n\u00e0y c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n gi\u1eef li\u00ean l\u1ea1c v\u1edbi kh\u00e1ch trong v\u00e0 sau khi tr\u1ea3 ph\u00f2ng. \u0110i\u1ec1u n\u00e0y s\u1ebd th\u00fac \u0111\u1ea9y c\u00e1c n\u1ed7 l\u1ef1c ti\u1ebfp th\u1ecb, cho ph\u00e9p b\u1ea1n chia s\u1ebb c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i v\u00e0 khuy\u1ebfn kh\u00edch ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch. Kh\u00e1ch h\u00e0ng l\u1eb7p l\u1ea1i c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c khen th\u01b0\u1edfng th\u00f4ng qua c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft, \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi c\u00e1c chu\u1ed7i v\u00e0 khu ngh\u1ec9 d\u01b0\u1ee1ng kh\u00e1ch s\u1ea1n quy m\u00f4 l\u1edbn.\n <\/p>\n

    T\u00ednh n\u0103ng 6: D\u1ecbch V\u1ee5 Bu\u1ed3ng Ph\u00f2ng<\/h3>\n

    \n M\u1ed9t m\u00f4-\u0111un d\u1ecbch v\u1ee5 bu\u1ed3ng ph\u00f2ng trong h\u1ec7 th\u1ed1ng PMS<\/span> c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 bu\u1ed3ng ph\u00f2ng v\u1edbi nh\u00f3m v\u0103n ph\u00f2ng ph\u00eda tr\u01b0\u1edbc. Ch\u1ee9c n\u0103ng ch\u00ednh c\u1ee7a m\u00f4-\u0111un d\u1ecbch v\u1ee5 bu\u1ed3ng ph\u00f2ng l\u00e0 \u0111\u1ec3 b\u1ea3o tr\u00ec t\u00e0i s\u1ea3n, ch\u1eb3ng h\u1ea1n nh\u01b0 qu\u1ea3n l\u00fd t\u00ecnh tr\u1ea1ng ph\u00f2ng, ph\u00e2n c\u00f4ng ng\u01b0\u1eddi d\u1ecdn d\u1eb9p v\u00e0 ph\u00e2n c\u00f4ng nhi\u1ec7m v\u1ee5 cho nh\u00e2n vi\u00ean bu\u1ed3ng ph\u00f2ng. N\u1ebfu b\u1ea1n \u0111ang s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m PMS d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y<\/span>, nh\u00e2n vi\u00ean bu\u1ed3ng ph\u00f2ng c\u00f3 th\u1ec3 ch\u1ec9 c\u1ea7n c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i c\u1ee7a c\u00e1c nhi\u1ec7m v\u1ee5 th\u00f4ng qua thi\u1ebft b\u1ecb k\u1ef9 thu\u1eadt s\u1ed1.\n <\/p>\n

    T\u00ednh n\u0103ng 7: Kh\u1ea3 N\u0103ng Di \u0110\u1ed9ng<\/h3>\n

    \n T\u1ed1i \u01b0u h\u00f3a cho thi\u1ebft b\u1ecb di \u0111\u1ed9ng l\u00e0 m\u1ed9t th\u00e0nh ph\u1ea7n quan tr\u1ecdng c\u1ee7a b\u1ea5t k\u1ef3 c\u00f4ng ngh\u1ec7 kh\u00e1ch s\u1ea1n n\u00e0o v\u00e0 \u0111i\u1ec1u \u0111\u00f3 bao g\u1ed3m c\u00e1c quy tr\u00ecnh li\u00ean quan \u0111\u1ebfn h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span> nh\u01b0 nh\u1eadn ph\u00f2ng tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng v\u00e0 giao ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean.\n <\/p>\n

    T\u00ednh n\u0103ng 8: D\u1ecbch V\u1ee5 \u0110i\u1ec3m B\u00e1n H\u00e0ng<\/h3>\n

    \n R\u1ea5t c\u00f3 th\u1ec3 c\u00f3 nhi\u1ec1u \u0111i\u1ec3m ti\u1ebfp x\u00fac \u0111i\u1ec3m b\u00e1n h\u00e0ng tr\u00ean kh\u1eafp kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n. Cho d\u00f9 \u0111\u00f3 l\u00e0 qu\u1ea7y l\u1ec5 t\u00e2n, nh\u00e0 h\u00e0ng kh\u00e1ch s\u1ea1n hay spa, m\u00f4-\u0111un \u0111i\u1ec3m b\u00e1n h\u00e0ng trong h\u1ec7 th\u1ed1ng PMS<\/span> c\u1ee7a b\u1ea1n l\u00e0 kh\u00f4ng th\u1ec3 thi\u1ebfu khi x\u1eed l\u00fd c\u00e1c giao d\u1ecbch. M\u1ee5c \u0111\u00edch c\u1ee7a n\u00f3 l\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 gi\u1eef cho d\u1eef li\u1ec7u t\u00e0i ch\u00ednh \u0111\u01b0\u1ee3c b\u1ea3o m\u1eadt \u1edf m\u1ed9t n\u01a1i. \u0110i\u1ec1u n\u00e0y s\u1ebd c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch khi h\u1ecd mu\u1ed1n t\u00ednh ph\u00ed c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 v\u00e0o ph\u00f2ng c\u1ee7a h\u1ecd \u0111\u1ec3 c\u00f3 tr\u1ea3i nghi\u1ec7m li\u1ec1n m\u1ea1ch trong su\u1ed1t.\n <\/p>\n

    T\u00ednh n\u0103ng 9: T\u00f9y Ch\u1ecdn H\u00f3a \u0110\u01a1n v\u00e0 Thanh To\u00e1n<\/h3>\n

    \n Khi h\u1ec7 th\u1ed1ng PMS kh\u00e1ch s\u1ea1n<\/span> c\u1ee7a b\u1ea1n t\u00edch h\u1ee3p v\u1edbi h\u1ec7 th\u1ed1ng thanh to\u00e1n c\u1ee7a b\u1ea1n, b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c h\u01b0\u1edfng l\u1ee3i t\u1eeb thanh to\u00e1n nhanh h\u01a1n, gi\u1ea3m l\u1ed7i v\u00e0 nhi\u1ec1u t\u00f9y ch\u1ecdn h\u01a1n cho c\u00e1c quy tr\u00ecnh thanh to\u00e1n t\u1ef1 \u0111\u1ed9ng. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 c\u00f3 l\u1ee3i cho kh\u00e1ch c\u1ee7a b\u1ea1n m\u00e0 c\u00f2n c\u00f3 th\u1ec3 hi\u1ec7u qu\u1ea3 cho nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n. C\u00e1c h\u1ec7 th\u1ed1ng thanh to\u00e1n n\u00e0y \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 x\u1eed l\u00fd thanh to\u00e1n b\u1eb1ng th\u1ebb ghi n\u1ee3 v\u00e0 th\u1ebb t\u00edn d\u1ee5ng t\u1ea1i qu\u1ea7y l\u1ec5 t\u00e2n, thanh to\u00e1n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u1ef1c tuy\u1ebfn v\u00e0 c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng t\u1ea1o h\u00f3a \u0111\u01a1n cho kh\u00e1ch.\n <\/p>\n

    T\u00ednh n\u0103ng 10: B\u00e1o C\u00e1o Hi\u1ec7u Su\u1ea5t<\/h3>\n

    \n \u0110\u01b0a ra quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean d\u1eef li\u1ec7u l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 hi\u1ec3u v\u00e0 n\u00e2ng cao hi\u1ec7u su\u1ea5t kinh doanh c\u1ee7a b\u1ea1n. B\u00e1o c\u00e1o v\u00e0 ph\u00e2n t\u00edch cho ph\u00e9p b\u1ea1n xem x\u00e9t c\u00e1c quy tr\u00ecnh hi\u1ec7n t\u1ea1i, x\u00e1c \u0111\u1ecbnh nh\u1eefng g\u00ec \u0111ang ho\u1ea1t \u0111\u1ed9ng t\u1ed1t v\u00e0 nh\u1eefng g\u00ec c\u1ea7n c\u1ea3i thi\u1ec7n. M\u1ed9t b\u00e1o c\u00e1o hi\u1ec7u qu\u1ea3 th\u00f4ng qua PMS<\/span> c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 cho ph\u00e9p l\u1eadp k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c t\u1ed1t h\u01a1n v\u00e0 t\u00f9y thu\u1ed9c v\u00e0o ph\u1ea7n m\u1ec1m PMS, b\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o b\u00e1o c\u00e1o ki\u1ec3m to\u00e1n, b\u00e1o c\u00e1o d\u1ecbch v\u1ee5 bu\u1ed3ng ph\u00f2ng, v.v.\n <\/p>\n

    Nh\u1eefng \u0110i\u1ec1u C\u1ea7n Xem X\u00e9t Khi Ch\u1ecdn H\u1ec7 Th\u1ed1ng Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n Cho Kh\u00e1ch S\u1ea1n C\u1ee7a B\u1ea1n<\/h2>\n

    \n Ch\u1ecdn m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh cung c\u1ea5p tr\u00ecnh ch\u1ec9nh s\u1eeda web ho\u1eb7c tr\u00ecnh t\u1ea1o trang web s\u1ebd cho ph\u00e9p b\u1ea1n x\u00e2y d\u1ef1ng m\u1ed9t trang web s\u1ea1ch s\u1ebd, h\u1ea5p d\u1eabn v\u00e0 th\u00e2n thi\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00f9ng, khuy\u1ebfn kh\u00edch kh\u00e1ch \u0111\u1eb7t ph\u00f2ng t\u1ea1i c\u01a1 s\u1edf kinh doanh c\u1ee7a b\u1ea1n. M\u1ed9t s\u1ed1 t\u00ednh n\u0103ng h\u00e0ng \u0111\u1ea7u c\u1ea7n t\u00ecm:\n <\/p>\n

      \n
    • D\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y<\/li>\n
    • T\u00edch h\u1ee3p v\u1edbi c\u00e1c ph\u1ea7n m\u1ec1m kh\u00e1c<\/li>\n
    • \u0110a ch\u1ee9c n\u0103ng<\/li>\n
    • Ch\u1ee9c n\u0103ng t\u01b0\u01a1ng t\u00e1c t\u1ef1 ph\u1ee5c v\u1ee5<\/li>\n
    • Quy tr\u00ecnh \u0111\u1eb7t ph\u00f2ng v\u00e0 b\u00e1n th\u00eam d\u1ec5 d\u00e0ng<\/li>\n
    • H\u1ed7 tr\u1ee3 c\u00e1c m\u00f4 h\u00ecnh gi\u00e1 c\u1ed5 \u0111i\u1ec3n v\u00e0 \u0111\u1ed9ng<\/li>\n
    • Gi\u00fap ph\u00e1t hi\u1ec7n kh\u00e1ch h\u00e0ng l\u1eb7p l\u1ea1i<\/li>\n
    • \u0110\u01a1n gi\u1ea3n h\u00f3a c\u00e1c th\u00f3i quen h\u00e0ng ng\u00e0y<\/li>\n<\/ul>\n

      \u01afu \u0110i\u1ec3m C\u1ee7a H\u1ec7 Th\u1ed1ng Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n Tr\u00ean N\u1ec1n T\u1ea3ng \u0110\u00e1m M\u00e2y<\/h2>\n

      \n C\u00f3 r\u1ea5t nhi\u1ec1u d\u1eef li\u1ec7u cho th\u1ea5y nh\u00ecn chung PMS d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y<\/span> c\u00f3 th\u1ec3 cung c\u1ea5p cho b\u1ea1n nhi\u1ec1u quy\u1ec1n ki\u1ec3m so\u00e1t h\u01a1n \u0111\u1ed1i v\u1edbi ho\u1ea1t \u0111\u1ed9ng kinh doanh kh\u00e1ch s\u1ea1n<\/span> c\u1ee7a b\u1ea1n, trong m\u1ed9t s\u1ed1 l\u0129nh v\u1ef1c sau:\n <\/p>\n

        \n
      • M\u1ee9c \u0111\u1ed9 t\u00f9y bi\u1ebfn cao h\u01a1n,<\/li>\n
      • Kh\u1ea3 n\u0103ng b\u00e1o c\u00e1o v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u,<\/li>\n
      • T\u00edch h\u1ee3p v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng c\u1ee7a b\u00ean th\u1ee9 ba kh\u00e1c nh\u01b0 OTA v\u00e0 h\u1ec7 th\u1ed1ng \u0111\u1eb7t ph\u00f2ng,<\/li>\n
      • D\u1ec5 d\u00e0ng truy c\u1eadp th\u00f4ng qua b\u1ea5t k\u1ef3 v\u1ecb tr\u00ed v\u00e0 thi\u1ebft b\u1ecb n\u00e0o.<\/li>\n<\/ul>\n

        Danh S\u00e1ch C\u00e1c H\u1ec7 Th\u1ed1ng Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n Trong Ng\u00e0nh Kh\u00e1ch S\u1ea1n<\/h2>\n

        \n C\u00f3 h\u00e0ng tr\u0103m h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span> tr\u00ean th\u1ecb tr\u01b0\u1eddng. Kh\u00eda c\u1ea1nh quan tr\u1ecdng nh\u1ea5t khi ch\u1ecdn m\u1ed9t h\u1ec7 th\u1ed1ng l\u00e0 \u0111\u1ea3m b\u1ea3o n\u00f3 d\u1ec5 s\u1eed d\u1ee5ng, c\u00f3 t\u1ea5t c\u1ea3 c\u00e1c ch\u1ee9c n\u0103ng b\u1ea1n c\u1ea7n v\u00e0 c\u00f3 th\u1ec3 t\u00edch h\u1ee3p v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng quan tr\u1ecdng kh\u00e1c c\u1ee7a b\u1ea1n, ch\u1eb3ng h\u1ea1n nh\u01b0 tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh c\u1ee7a b\u1ea1n.\n <\/p>\n

        \n M\u1ed9t s\u1ed1 v\u00ed d\u1ee5 ph\u1ed5 bi\u1ebfn b\u1ea1n c\u00f3 th\u1ec3 b\u1eaft g\u1eb7p bao g\u1ed3m:\n <\/p>\n

          \n
        • Little Hotelier<\/li>\n
        • Sirvoy Reservation System<\/li>\n
        • Frontdesk Anywhere<\/li>\n
        • eZee Technosys<\/li>\n
        • OPERA<\/li>\n
        • Hotelogix<\/li>\n
        • Maestro PMS<\/li>\n
        • Avvio<\/li>\n
        • Protel Cloud PMS<\/li>\n<\/ul>\n

          \n Danh s\u00e1ch c\u00f2n ti\u1ebfp t\u1ee5c. T\u00ecm PMS<\/span> n\u1ebfu b\u1ea1n ch\u01b0a c\u00f3 s\u1ebd y\u00eau c\u1ea7u m\u1ed9t s\u1ed1 nghi\u00ean c\u1ee9u v\u00e0 \u0111\u00e1nh gi\u00e1.\n <\/p>\n

          Ph\u1ea7n M\u1ec1m Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n: C\u00e1c C\u00e2u H\u1ecfi C\u1ea7n \u0110\u1eb7t Cho Nh\u00e0 Cung C\u1ea5p<\/h2>\n

          \n Ch\u1ecdn \u0111\u00fang ph\u1ea7n m\u1ec1m kh\u00e1ch s\u1ea1n<\/span> l\u00e0 r\u1ea5t quan tr\u1ecdng, \u0111\u1eb7c bi\u1ec7t l\u00e0 trong m\u1ed9t th\u1ebf gi\u1edbi m\u00e0 ng\u01b0\u1eddi ti\u00eau d\u00f9ng ng\u00e0y c\u00e0ng ph\u1ee5 thu\u1ed9c nhi\u1ec1u h\u01a1n v\u00e0o thi\u1ebft b\u1ecb c\u1ee7a h\u1ecd m\u1ed7i ng\u00e0y. \u0110\u1ea7u t\u01b0 v\u00e0o \u0111\u00fang ph\u1ea7n m\u1ec1m c\u00f3 th\u1ec3 t\u1ea1o ra t\u1ea5t c\u1ea3 s\u1ef1 kh\u00e1c bi\u1ec7t cho th\u00e0nh c\u00f4ng chung c\u1ee7a b\u1ea1n v\u1edbi t\u01b0 c\u00e1ch l\u00e0 nh\u00e0 \u0111i\u1ec1u h\u00e0nh kh\u00e1ch s\u1ea1n, nh\u01b0ng s\u1ebd y\u00eau c\u1ea7u m\u1ed9t s\u1ed1 nghi\u00ean c\u1ee9u.\n <\/p>\n

          \n \u0110\u00e2y l\u00e0 b\u1ea3y c\u00e2u h\u1ecfi ch\u00ednh m\u00e0 b\u1ea1n n\u00ean h\u1ecfi nh\u00e0 cung c\u1ea5p h\u1ec7 th\u1ed1ng kh\u00e1ch s\u1ea1n<\/span> c\u1ee7a b\u1ea1n c\u00e0ng s\u1edbm c\u00e0ng t\u1ed1t:\n <\/p>\n

          \n 1. S\u1ea3n ph\u1ea9m duy tr\u00ec m\u1ee9c \u0111\u1ed9 li\u00ean quan c\u1ee7a n\u00f3 trong ng\u00e0nh kh\u00e1ch s\u1ea1n nh\u01b0 th\u1ebf n\u00e0o?<\/strong>\n <\/p>\n

          \n M\u1eb7c d\u00f9 c\u1ed1t l\u00f5i c\u1ee7a h\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7 c\u00f3 th\u1ec3 v\u1eabn gi\u1eef nguy\u00ean theo th\u1eddi gian, nh\u01b0ng s\u1ea3n ph\u1ea9m s\u1ebd c\u1ea7n ph\u1ea3i th\u00edch \u1ee9ng v\u1edbi c\u00e1c xu h\u01b0\u1edbng v\u00e0 s\u1edf th\u00edch thay \u0111\u1ed5i t\u1eeb kh\u00e1ch du l\u1ecbch trong ng\u00e0nh kh\u00e1ch s\u1ea1n. B\u1ea1n c\u1ea7n \u0111\u1eb7t c\u00e2u h\u1ecfi n\u00e0y \u0111\u1ec3 hi\u1ec3u c\u00e1ch c\u00f4ng ngh\u1ec7 c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 v\u00e0 h\u1ed7 tr\u1ee3 s\u1ef1 t\u0103ng tr\u01b0\u1edfng c\u1ee7a kh\u00e1ch s\u1ea1n b\u1ea1n c\u00f9ng v\u1edbi ng\u00e0nh.\n <\/p>\n

          \n 2. N\u1ec1n t\u1ea3ng \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt ho\u1eb7c n\u00e2ng c\u1ea5p th\u01b0\u1eddng xuy\u00ean nh\u01b0 th\u1ebf n\u00e0o?<\/strong>\n <\/p>\n

          \n Lu\u00f4n c\u00f3 ch\u1ed7 \u0111\u1ec3 c\u1ea3i thi\u1ec7n trong ph\u1ea7n m\u1ec1m v\u00e0 c\u00f4ng ngh\u1ec7, v\u00e0 c\u00e1c nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m kh\u00e1ch s\u1ea1n<\/span> t\u1ed1t nh\u1ea5t s\u1ebd \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c b\u1ea3n c\u1eadp nh\u1eadt v\u00e0 n\u00e2ng c\u1ea5p th\u01b0\u1eddng xuy\u00ean c\u00f3 s\u1eb5n cho kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i hi\u1ec3u t\u1ea7n su\u1ea5t c\u00e1c n\u00e2ng c\u1ea5p n\u00e0y s\u1ebd c\u00f3 s\u1eb5n, c\u00e1ch b\u1ea1n s\u1ebd c\u00f3 th\u1ec3 tri\u1ec3n khai th\u00e0nh c\u00f4ng c\u00e1c n\u00e2ng c\u1ea5p v\u00e0 c\u00e1ch ch\u00fang c\u00f3 th\u1ec3 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn c\u00e1c k\u00eanh ph\u00e2n ph\u1ed1i ho\u1eb7c b\u00e1o c\u00e1o c\u1ee7a b\u1ea1n.\n <\/p>\n

          \n 3. B\u1ea1n s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng n\u00e0o t\u1eeb c\u00f4ng ty?<\/strong>\n <\/p>\n

          \n Th\u1eadt kh\u00f4ng may, qu\u00e1 nhi\u1ec1u nh\u00e0 cung c\u1ea5p c\u00f4ng ngh\u1ec7 kh\u00e1ch s\u1ea1n t\u1eadp trung v\u00e0o c\u00e1c chi\u1ebfn thu\u1eadt b\u00e1n h\u00e0ng kh\u00f3 kh\u0103n m\u00e0 kh\u00f4ng c\u00f3 nhi\u1ec1u h\u1ed7 tr\u1ee3 sau khi mua h\u00e0ng ho\u00e0n t\u1ea5t. B\u1ea1n s\u1ebd mu\u1ed1n x\u00e1c minh v\u1edbi nh\u00e0 cung c\u1ea5p r\u1eb1ng s\u1ebd c\u00f3 m\u1ed9t li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp \u0111\u1ec3 h\u1ed7 tr\u1ee3 ph\u1ea7n m\u1ec1m, cung c\u1ea5p \u0111\u00e0o t\u1ea1o khi \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u v\u00e0 l\u00e0m vi\u1ec7c v\u1edbi nh\u00e2n vi\u00ean sau khi c\u00f4ng ngh\u1ec7 \u0111\u00e3 \u0111\u01b0\u1ee3c c\u00e0i \u0111\u1eb7t.\n <\/p>\n

          \n 4. N\u1ec1n t\u1ea3ng kh\u00e1ch s\u1ea1n c\u00f3 an to\u00e0n kh\u00f4ng?<\/strong>\n <\/p>\n

          \n B\u1ea3o m\u1eadt ph\u1ea3i l\u00e0 \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u v\u1edbi nh\u00e0 cung c\u1ea5p c\u00f4ng ngh\u1ec7 kh\u00e1ch s\u1ea1n b\u1ea1n \u0111\u00e3 ch\u1ecdn. H\u00e3y h\u1ecfi v\u1ec1 chi ti\u1ebft li\u00ean quan \u0111\u1ebfn c\u00e1c t\u00ednh n\u0103ng b\u1ea3o m\u1eadt c\u1ee7a h\u1ecd, v\u00ec \u0111i\u1ec1u b\u1eaft bu\u1ed9c l\u00e0 d\u1eef li\u1ec7u c\u1ee7a c\u1ea3 kh\u00e1ch s\u1ea1n v\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n ph\u1ea3i \u0111\u01b0\u1ee3c b\u1ea3o m\u1eadt.\n <\/p>\n

          \n 5. H\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a d\u1ec5 d\u00e0ng nh\u01b0 th\u1ebf n\u00e0o?<\/strong>\n <\/p>\n

          \n C\u00e1c nh\u00e0 cung c\u1ea5p c\u00f4ng ngh\u1ec7 kh\u00e1ch s\u1ea1n c\u1ea7n cung c\u1ea5p m\u1ed9t h\u1ec7 th\u1ed1ng linh ho\u1ea1t, bao g\u1ed3m kh\u00f4ng ch\u1ec9 c\u00e1c t\u00ednh n\u0103ng chung c\u1ea7n thi\u1ebft cho b\u1ea5t k\u1ef3 kh\u00e1ch s\u1ea1n n\u00e0o m\u00e0 c\u00f2n c\u1ea3 c\u00e1c t\u00ednh n\u0103ng c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh cho ph\u00e9p m\u1ed9t doanh nghi\u1ec7p c\u00e1 nh\u00e2n h\u00f3a n\u1ec1n t\u1ea3ng cho m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u c\u1ee5 th\u1ec3. Cu\u1ed1i c\u00f9ng, kho\u1ea3n \u0111\u1ea7u t\u01b0 c\u1ee7a b\u1ea1n v\u00e0o c\u00f4ng ngh\u1ec7 c\u1ea7n ph\u1ea3i d\u1eabn \u0111\u1ebfn m\u1ed9t h\u1ec7 th\u1ed1ng ho\u1ea1t \u0111\u1ed9ng \u0111\u1eb7c bi\u1ec7t cho kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n.\n <\/p>\n

          \n 6. C\u00f3 nh\u1eefng t\u00ednh n\u0103ng b\u00e1o c\u00e1o n\u00e0o?<\/strong>\n <\/p>\n

          \n M\u1ed9t s\u1ed1 t\u00ednh n\u0103ng quan tr\u1ecdng nh\u1ea5t c\u1ee7a ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span> bao g\u1ed3m c\u00e1c t\u00ednh n\u0103ng b\u00e1o c\u00e1o. X\u00e1c minh r\u1eb1ng b\u1ea1n s\u1ebd c\u00f3 th\u1ec3 ch\u1ea1y c\u00e1c b\u00e1o c\u00e1o chi ti\u1ebft b\u1eb1ng d\u1eef li\u1ec7u tr\u1ef1c ti\u1ebfp, v\u00ec \u0111\u00e2y l\u00e0 c\u00e1ch duy nh\u1ea5t \u0111\u1ec3 hi\u1ec3u v\u1ec1 th\u1ecb tr\u01b0\u1eddng, hi\u1ec7u su\u1ea5t v\u00e0 \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh c\u1ee7a b\u1ea1n \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n c\u00f3 th\u1ec3 ph\u00e1t tri\u1ec3n th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a m\u00ecnh.\n <\/p>\n

          \n 7. L\u00e0m c\u00e1ch n\u00e0o t\u00f4i c\u00f3 th\u1ec3 truy c\u1eadp h\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7 kh\u00e1ch s\u1ea1n sau khi tri\u1ec3n khai?<\/strong>\n <\/p>\n

          \n H\u00e3y ch\u1eafc ch\u1eafn r\u1eb1ng b\u1ea1n \u0111ang \u0111\u1ea7u t\u01b0 v\u00e0o m\u1ed9t h\u1ec7 th\u1ed1ng cho ph\u00e9p b\u1ea1n \u0111i\u1ec1u h\u00e0nh kh\u00e1ch s\u1ea1n c\u1ee7a m\u00ecnh t\u1eeb m\u1ecdi n\u01a1i. B\u1ea1n c\u1ea7n c\u00f4ng ngh\u1ec7 kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a cho t\u1ea5t c\u1ea3 c\u00e1c thi\u1ebft b\u1ecb, bao g\u1ed3m c\u1ea3 \u0111i\u1ec7n tho\u1ea1i th\u00f4ng minh v\u00e0 m\u00e1y t\u00ednh b\u1ea3ng.\n <\/p>\n

          T\u01b0\u01a1ng Lai C\u1ee7a H\u1ec7 Th\u1ed1ng Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n (PMS)<\/h2>\n

          \n H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/span> l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 kinh doanh thi\u1ebft y\u1ebfu cho b\u1ea5t k\u1ef3 kh\u00e1ch s\u1ea1n ho\u1eb7c c\u01a1 s\u1edf kinh doanh n\u00e0o. C\u00f4ng ngh\u1ec7 th\u00fac \u0111\u1ea9y m\u1ecdi th\u1ee9 ch\u00fang ta l\u00e0m trong cu\u1ed9c s\u1ed1ng h\u00e0ng ng\u00e0y, v\u00ec v\u1eady vi\u1ec7c c\u00f3 ph\u1ea7n m\u1ec1m h\u00e0ng \u0111\u1ea7u c\u00f3 th\u1ec3 n\u00e2ng cao m\u00f4 h\u00ecnh kinh doanh c\u1ee7a b\u1ea1n m\u1ed9t c\u00e1ch to l\u1edbn. C\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n ph\u1ee5 thu\u1ed9c v\u00e0o c\u00f4ng ngh\u1ec7 n\u00e0y \u0111\u1ec3 \u0111i\u1ec1u h\u00e0nh c\u00e1c ho\u1ea1t \u0111\u1ed9ng ti\u1ec1n s\u1ea3nh li\u1ec1n m\u1ea1ch, bao g\u1ed3m qu\u1ea3n l\u00fd qu\u1ea7y l\u1ec5 t\u00e2n v\u00e0 c\u00e1c ho\u1ea1t \u0111\u1ed9ng h\u1eadu c\u1ea7n, ch\u1eb3ng h\u1ea1n nh\u01b0 b\u00e1o c\u00e1o.\n <\/p>\n

          \n B\u1eb1ng c\u00e1ch n\u00e2ng c\u1ea5p h\u1ec7 th\u1ed1ng PMS<\/span> c\u1ee7a m\u00ecnh, b\u1ea1n \u0111ang c\u1eadp nh\u1eadt c\u00e1c xu h\u01b0\u1edbng c\u00f4ng ngh\u1ec7 m\u1edbi nh\u1ea5t v\u00e0 cho ph\u00e9p doanh nghi\u1ec7p c\u1ee7a b\u1ea1n \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a kh\u00e1ch du l\u1ecbch ng\u00e0y nay. K\u1ef3 v\u1ecdng t\u1eeb c\u1ea3 kh\u00e1ch v\u00e0 nh\u00e2n vi\u00ean li\u00ean t\u1ee5c ph\u00e1t tri\u1ec3n, v\u00ec v\u1eady ph\u1ea7n m\u1ec1m kh\u00e1ch s\u1ea1n<\/span> c\u1ee7a b\u1ea1n c\u1ea7n ph\u1ea3i ph\u00f9 h\u1ee3p \u0111\u1ec3 theo k\u1ecbp. C\u00e1c t\u00f9y ch\u1ecdn thanh to\u00e1n linh ho\u1ea1t, nh\u1eadp c\u1ea3nh kh\u00f4ng c\u1ea7n ch\u00eca kh\u00f3a v\u00e0 \u0111\u0103ng k\u00fd t\u1ef1 ph\u1ee5c v\u1ee5 ch\u1ec9 l\u00e0 m\u1ed9t s\u1ed1 c\u00e1ch m\u00e0 ng\u00e0nh kh\u00e1ch s\u1ea1n \u0111ang di chuy\u1ec3n.\n <\/p>\n","protected":false},"excerpt":{"rendered":"

          H\u1ec7 Th\u1ed1ng Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n (PMS) L\u00e0 G\u00ec? H\u01b0\u1edbng D\u1eabn Chi Ti\u1ebft T\u1eeb A-Z H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n (PMS) l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 c\u00f4ng ngh\u1ec7 cho ph\u00e9p c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd v\u00e0 ch\u1ee7 s\u1edf h\u1eefu kh\u00e1ch s\u1ea1n t\u1ed1i \u01b0u h\u00f3a c\u00e1c t\u00e1c v\u1ee5 h\u00e0nh ch\u00ednh, \u0111\u1ed3ng th\u1eddi t\u0103ng s\u1ed1 l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng […]<\/p>\n","protected":false},"author":1,"featured_media":447790,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[17],"tags":[],"class_list":["post-447878","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/447878","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=447878"}],"version-history":[{"count":0,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/447878\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/447790"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=447878"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=447878"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=447878"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}