{"id":447681,"date":"2025-03-04T14:21:49","date_gmt":"2025-03-04T14:21:49","guid":{"rendered":"https:\/\/otavietnam.com\/tich-hop-pms-tat-tan-tat-ve-he-thong-quan-ly-khach-san\/"},"modified":"2025-03-04T14:21:49","modified_gmt":"2025-03-04T14:21:49","slug":"tich-hop-pms-tat-tan-tat-ve-he-thong-quan-ly-khach-san","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/tich-hop-pms-tat-tan-tat-ve-he-thong-quan-ly-khach-san\/","title":{"rendered":"T\u00edch H\u1ee3p PMS: T\u1ea5t t\u1ea7n t\u1eadt v\u1ec1 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n"},"content":{"rendered":"<h1>T\u1ea5t T\u1ea7n T\u1eadt V\u1ec1 T\u00edch H\u1ee3p PMS: H\u01b0\u1edbng D\u1eabn Chi Ti\u1ebft Cho Kh\u00e1ch S\u1ea1n<\/h1>\n<p>  <img decoding=\"async\" src=\"https:\/\/otavietnam.com\/wp-content\/uploads\/2025\/03\/defaultSearchThumb_new.png\" alt=\"T\u00edch h\u1ee3p PMS\" \/><\/p>\n<h2>T\u00edch H\u1ee3p PMS L\u00e0 G\u00ec?<\/h2>\n<p>\n    <strong>T\u00edch h\u1ee3p PMS<\/strong> (Property Management System &#8211; H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n) l\u00e0 kh\u1ea3 n\u0103ng k\u1ebft n\u1ed1i h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n v\u1edbi c\u00e1c ph\u1ea7n m\u1ec1m kh\u00e1ch s\u1ea1n hi\u1ec7n c\u00f3 v\u00e0 ng\u01b0\u1ee3c l\u1ea1i. <strong>T\u00edch h\u1ee3p PMS<\/strong> cho ph\u00e9p c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1ch s\u1ea1n kh\u00e1c nh\u01b0 tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh, c\u00f4ng c\u1ee5 \u0111\u1eb7t ph\u00f2ng ho\u1eb7c c\u1ed5ng thanh to\u00e1n ho\u1ea1t \u0111\u1ed9ng li\u1ec1n m\u1ea1ch v\u1edbi PMS.\n  <\/p>\n<p>\n    <strong>Trong b\u00e0i vi\u1ebft n\u00e0y, ch\u00fang ta s\u1ebd kh\u00e1m ph\u00e1 m\u1ecdi \u0111i\u1ec1u b\u1ea1n c\u1ea7n bi\u1ebft v\u1ec1 <strong>t\u00edch h\u1ee3p PMS<\/strong>, c\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng ch\u00ednh x\u00e1c v\u00e0 c\u00e1ch c\u00e1c kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng t\u00edch h\u1ee3p PMS c\u1ee7a h\u1ecd v\u1edbi c\u00e1c ph\u1ea7n m\u1ec1m thi\u1ebft y\u1ebfu kh\u00e1c.<\/strong>\n  <\/p>\n<h3>M\u1ee5c L\u1ee5c<\/h3>\n<ol>\n<li><a href=\"#tai-sao-quan-trong\">T\u1ea1i sao kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p l\u1ea1i quan tr\u1ecdng \u0111\u1ed1i v\u1edbi ph\u1ea7n m\u1ec1m PMS?<\/a><\/li>\n<li><a href=\"#hoat-dong\">T\u00edch h\u1ee3p PMS ho\u1ea1t \u0111\u1ed9ng nh\u01b0 th\u1ebf n\u00e0o?<\/a><\/li>\n<li><a href=\"#hai-chieu\">T\u1ea1i sao t\u00edch h\u1ee3p hai chi\u1ec1u PMS l\u1ea1i quan tr\u1ecdng?<\/a><\/li>\n<li><a href=\"#sai-lam\">Nh\u1eefng quan ni\u1ec7m sai l\u1ea7m ph\u1ed5 bi\u1ebfn v\u1ec1 t\u00edch h\u1ee3p PMS kh\u00e1ch s\u1ea1n<\/a><\/li>\n<li><a href=\"#loi-ich\">L\u1ee3i \u00edch c\u1ee7a t\u00edch h\u1ee3p \u0111\u1ea7y \u0111\u1ee7 PMS so v\u1edbi k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp<\/a><\/li>\n<\/ol>\n<h2 id=\"tai-sao-quan-trong\">T\u1ea1i Sao Kh\u1ea3 N\u0103ng <strong>T\u00edch H\u1ee3p<\/strong> L\u1ea1i Quan Tr\u1ecdng \u0110\u1ed1i V\u1edbi Ph\u1ea7n M\u1ec1m PMS?<\/h2>\n<p>\n    K\u1ebft n\u1ed1i h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n v\u1edbi c\u00e1c ph\u1ea7n m\u1ec1m kh\u00e1c l\u00e0 r\u1ea5t quan tr\u1ecdng v\u00ec PMS l\u00e0 huy\u1ebft m\u1ea1ch c\u1ee7a kh\u00e1ch s\u1ea1n. N\u00f3 gi\u00fap b\u1ea1n qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 c\u00e1c ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y, t\u1eeb \u0111\u1eb7t ph\u00f2ng \u0111\u1ebfn thanh to\u00e1n. Kh\u1ea3 n\u0103ng <strong>t\u00edch h\u1ee3p PMS<\/strong> gi\u00fap b\u1ea1n t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c, gi\u1ea3m thi\u1ec3u l\u1ed7i v\u00e0 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.\n  <\/p>\n<p>\n    Giao di\u1ec7n PMS ki\u1ec3m so\u00e1t, t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 t\u0103ng t\u1ed1c m\u1ed9t lo\u1ea1t c\u00e1c quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng. S\u1ee9c m\u1ea1nh c\u1ee7a n\u00f3 \u0111\u01b0\u1ee3c nh\u00e2n l\u00ean khi b\u1ea1n t\u00edch h\u1ee3p n\u00f3 v\u1edbi c\u00e1c gi\u1ea3i ph\u00e1p kh\u00e1c \u0111\u1ec3 t\u1ea1o ra m\u1ed9t trung t\u00e2m ho\u00e0n to\u00e0n d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y \u0111\u1ec3 \u0111i\u1ec1u h\u00e0nh doanh nghi\u1ec7p c\u1ee7a b\u1ea1n.\n  <\/p>\n<h3>1. <strong>T\u00edch H\u1ee3p PMS<\/strong> \u0110\u01a1n Gi\u1ea3n H\u00f3a \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/h3>\n<p>  <img decoding=\"async\" src=\"https:\/\/otavietnam.com\/wp-content\/uploads\/2025\/03\/art-and-science-hotel-bookings.jpg\" alt=\"T\u00edch h\u1ee3p PMS \u0111\u01a1n gi\u1ea3n h\u00f3a \u0111\u1eb7t ph\u00f2ng\" \/><\/p>\n<p>\n    <strong>T\u00edch h\u1ee3p PMS<\/strong> l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 thi\u1ebft y\u1ebfu cho c\u00e1c kh\u00e1ch s\u1ea1n mu\u1ed1n duy tr\u00ec t\u00ednh c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng k\u1ef9 thu\u1eadt s\u1ed1 r\u1ed9ng l\u1edbn. Kh\u00e1ch du l\u1ecbch ng\u00e0y nay c\u00f3 quy\u1ec1n truy c\u1eadp v\u00e0o m\u1ed9t l\u01b0\u1ee3ng l\u1edbn th\u00f4ng tin th\u00f4ng qua c\u00e1c c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm, trang web so s\u00e1nh v\u00e0 \u0111\u1ea1i l\u00fd du l\u1ecbch tr\u1ef1c tuy\u1ebfn (OTA) nh\u01b0 Booking.com, <a href=\"#\">Expedia<\/a> v\u00e0 Airbnb.\n  <\/p>\n<p>\n    C\u00e1c nh\u00e0 cung c\u1ea5p ch\u1ed7 \u1edf li\u1ec7t k\u00ea s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng v\u00e0 gi\u00e1 c\u1ee7a h\u1ecd tr\u00ean c\u00e0ng nhi\u1ec1u OTA c\u00e0ng t\u1ed1t \u0111\u1ec3 t\u0103ng c\u01a1 h\u1ed9i thu h\u00fat kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.\n  <\/p>\n<p>\n    Cho \u0111\u1ebfn nay, c\u00e1c kh\u00e1ch s\u1ea1n b\u1ecb gi\u1edbi h\u1ea1n b\u1edfi th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c c\u1ea7n thi\u1ebft \u0111\u1ec3 qu\u1ea3n l\u00fd th\u1ee7 c\u00f4ng nhi\u1ec1u k\u00eanh tr\u1ef1c tuy\u1ebfn.\n  <\/p>\n<p>\n    C\u00f4ng ngh\u1ec7 ph\u00e2n ph\u1ed1i m\u1edbi \u0111ang gi\u1ea3i ph\u00f3ng ngu\u1ed3n l\u1ef1c c\u1ee7a kh\u00e1ch s\u1ea1n, cho ph\u00e9p c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n t\u1eadp trung v\u00e0o vi\u1ec7c m\u1edf r\u1ed9ng ph\u1ea1m vi th\u1ecb tr\u01b0\u1eddng c\u1ee7a h\u1ecd b\u1eb1ng c\u00e1ch t\u00edch h\u1ee3p PMS ho\u1eb7c H\u1ec7 th\u1ed1ng \u0111\u1eb7t ph\u00f2ng trung t\u00e2m (CRS).\n  <\/p>\n<h3>2. <strong>T\u00edch H\u1ee3p PMS<\/strong> H\u1ee3p L\u00fd H\u00f3a Ho\u1ea1t \u0110\u1ed9ng Kh\u00e1ch S\u1ea1n<\/h3>\n<p>\n    C\u00e1c gi\u1ea3i ph\u00e1p <strong>t\u00edch h\u1ee3p PMS<\/strong> cho ph\u00e9p s\u1ef1 h\u1ed9i t\u1ee5 c\u1ee7a c\u00e1c b\u1ed9 ph\u1eadn thi\u1ebft y\u1ebfu nh\u01b0 b\u00e1n h\u00e0ng, qu\u1ea3n l\u00fd l\u1ec5 t\u00e2n, x\u1eed l\u00fd thanh to\u00e1n v\u00e0 qu\u1ea3n l\u00fd doanh thu.\n  <\/p>\n<p>\n    V\u1edbi s\u1ef1 t\u00edch h\u1ee3p li\u1ec1n m\u1ea1ch, \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 d\u1ef1 b\u00e1o ch\u00ednh x\u00e1c nhu c\u1ea7u d\u1ef1a tr\u00ean d\u1eef li\u1ec7u t\u00ecnh tr\u1ea1ng ph\u00f2ng tr\u1ed1ng theo th\u1eddi gian th\u1ef1c, trong khi nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n c\u00f3 th\u1ec3 qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 vi\u1ec7c nh\u1eadn v\u00e0 tr\u1ea3 ph\u00f2ng m\u00e0 kh\u00f4ng c\u1ea7n nh\u1eadp d\u1eef li\u1ec7u th\u1ee7 c\u00f4ng.\n  <\/p>\n<p>\n    X\u1eed l\u00fd thanh to\u00e1n tr\u1edf n\u00ean an to\u00e0n h\u01a1n v\u1edbi c\u00e1c gi\u1ea3i ph\u00e1p t\u00edch h\u1ee3p, gi\u1ea3m nguy c\u01a1 gian l\u1eadn. Qu\u1ea3n l\u00fd doanh thu \u0111\u01b0\u1ee3c h\u01b0\u1edfng l\u1ee3i t\u1eeb vi\u1ec7c truy c\u1eadp d\u1eef li\u1ec7u to\u00e0n di\u1ec7n v\u1ec1 gi\u00e1 ph\u00f2ng, cho ph\u00e9p c\u00e1c chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ecbnh gi\u00e1 \u0111\u1ed9ng \u0111\u1ec3 t\u1ed1i \u0111a h\u00f3a doanh thu.\n  <\/p>\n<p>\n    Kh\u1ea3 n\u0103ng PMS c\u1ee7a b\u1ea1n chia s\u1ebb th\u00f4ng tin li\u00ean quan v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng n\u1ed9i b\u1ed9 kh\u00e1c, bao g\u1ed3m d\u1eef li\u1ec7u t\u1eeb c\u00e1c k\u00eanh b\u00ean ngo\u00e0i, kh\u00f4ng ch\u1ec9 lo\u1ea1i b\u1ecf m\u1ecdi nhu c\u1ea7u v\u1ec1 c\u00f4ng vi\u1ec7c th\u1ee7 c\u00f4ng t\u1ed1n th\u1eddi gian m\u00e0 c\u00f2n cho ph\u00e9p b\u1ea1n \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh kinh doanh t\u1ed1t h\u01a1n, d\u1eabn \u0111\u1ebfn t\u0103ng doanh thu.\n  <\/p>\n<div>\n<div>\n<p>D\u1ec5 d\u00e0ng tri\u1ec3n khai <strong>t\u00edch h\u1ee3p PMS<\/strong><\/p>\n<p>K\u1ebft n\u1ed1i PMS c\u1ee7a b\u1ea1n v\u1edbi quy\u1ec1n truy c\u1eadp v\u00e0o h\u01a1n 1350+ t\u00edch h\u1ee3p v\u00e0 \u1ee9ng d\u1ee5ng \u0111\u1ed1i t\u00e1c \u0111\u1ec3 t\u1eadp trung h\u00f3a ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a b\u1ea1n tr\u00ean m\u1ed9t n\u1ec1n t\u1ea3ng duy nh\u1ea5t v\u00e0 t\u0103ng n\u0103ng su\u1ea5t.<\/p>\n<p><a href=\"#\">Xem demo<\/a><\/p>\n<\/p><\/div>\n<img alt=\"Ota Viet Nam 1 42\" loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-447679\" src=\"https:\/\/otavietnam.com\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-42.png\" width=\"360\" height=\"420\" srcset=\"https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-42.png 360w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-42-257x300.png 257w\" sizes=\"auto, (max-width: 360px) 100vw, 360px\" \/>\n<\/p><\/div>\n<h2 id=\"hoat-dong\"><strong>T\u00edch H\u1ee3p PMS<\/strong> Ho\u1ea1t \u0110\u1ed9ng Nh\u01b0 Th\u1ebf N\u00e0o?<\/h2>\n<p>\n    <strong>T\u00edch h\u1ee3p PMS<\/strong> ho\u1ea1t \u0111\u1ed9ng b\u1eb1ng c\u00e1ch truy\u1ec1n, c\u1eadp nh\u1eadt v\u00e0 hi\u1ec3n th\u1ecb d\u1eef li\u1ec7u li\u1ec1n m\u1ea1ch tr\u00ean c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 c\u00e1ch t\u00edch h\u1ee3p hai chi\u1ec1u v\u1edbi tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh th\u1ef1c s\u1ef1 ho\u1ea1t \u0111\u1ed9ng:\n  <\/p>\n<h3>B\u01b0\u1edbc 1: <strong>T\u00edch H\u1ee3p PMS<\/strong> V\u1edbi Tr\u00ecnh Qu\u1ea3n L\u00fd K\u00eanh<\/h3>\n<p>\n    Tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n x\u00e2y d\u1ef1ng m\u1ed9t li\u00ean k\u1ebft gi\u1eefa PMS ho\u1eb7c CRS c\u1ee7a kh\u00e1ch s\u1ea1n v\u00e0 H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd doanh thu (RMS) v\u00e0 c\u00e1c k\u00eanh \u0111\u1eb7t ph\u00f2ng \u0111\u00e3 ch\u1ecdn c\u1ee7a kh\u00e1ch s\u1ea1n, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf trang web ri\u00eang c\u1ee7a h\u1ecd, OTA v\u00e0 H\u1ec7 th\u1ed1ng ph\u00e2n ph\u1ed1i to\u00e0n c\u1ea7u (GDS).\n  <\/p>\n<p>\n    <a href=\"#\">Tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh<\/a> c\u1ee7a SiteMinder s\u1ebd gi\u00fap t\u0103ng doanh thu tr\u1ef1c tuy\u1ebfn, h\u1ee3p l\u00fd h\u00f3a quy tr\u00ecnh kinh doanh v\u00e0 gi\u1ea3m chi ph\u00ed thu h\u00fat kh\u00e1ch. N\u00f3 c\u0169ng t\u00edch h\u1ee3p v\u1edbi <a href=\"#\">g\u1ea7n 400 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/a> tr\u00ean kh\u1eafp th\u1ebf gi\u1edbi, nhi\u1ec1u h\u01a1n b\u1ea5t k\u1ef3 tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh n\u00e0o kh\u00e1c trong ng\u00e0nh kh\u00e1ch s\u1ea1n.\n  <\/p>\n<h3>B\u01b0\u1edbc 2: Trao \u0110\u1ed5i D\u1eef Li\u1ec7u Nhanh Ch\u00f3ng V\u00e0 An To\u00e0n<\/h3>\n<p>\n    Th\u00f4ng tin sau \u0111\u00f3 \u0111\u01b0\u1ee3c trao \u0111\u1ed5i ngay l\u1eadp t\u1ee9c qua k\u1ebft n\u1ed1i hai chi\u1ec1u n\u00e0y t\u1eeb kh\u00e1ch s\u1ea1n \u0111\u1ebfn c\u00e1c \u0111\u1ea1i l\u00fd du l\u1ecbch tr\u1ef1c tuy\u1ebfn (OTA) nh\u01b0 Expedia, <a href=\"#\">Booking.com<\/a>, HRS v\u00e0 Agoda, c\u00f9ng nh\u1eefng h\u00e3ng kh\u00e1c. SiteMinder k\u1ebft n\u1ed1i v\u1edbi h\u01a1n 450 OTA, t\u1eeb nh\u1eefng g\u00e3 kh\u1ed5ng l\u1ed3 to\u00e0n c\u1ea7u nh\u01b0 Airbnb \u0111\u1ebfn c\u00e1c trang web ng\u00e1ch khu v\u1ef1c nh\u01b0 Mr &amp; Mrs Smith.\n  <\/p>\n<h3>B\u01b0\u1edbc 3: Th\u00f4ng Tin T\u1ef1 \u0110\u1ed9ng C\u1eadp Nh\u1eadt Tr\u00ean C\u00e1c H\u1ec7 Th\u1ed1ng<\/h3>\n<p>  <img decoding=\"async\" src=\"https:\/\/otavietnam.com\/wp-content\/uploads\/2025\/03\/GettyImages-1495852755-1.jpg\" alt=\"T\u00edch h\u1ee3p PMS c\u1eadp nh\u1eadt th\u00f4ng tin t\u1ef1 \u0111\u1ed9ng\" \/><\/p>\n<p>\n    Khi ch\u1ed7 \u1edf sau \u0111\u00f3 \u0111\u01b0\u1ee3c mua th\u00f4ng qua m\u1ed9t trong nh\u1eefng trang web \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn n\u00e0y, PMS c\u1ee7a kh\u00e1ch s\u1ea1n s\u1ebd t\u1ef1 c\u1eadp nh\u1eadt, c\u00f3 ngh\u0129a l\u00e0 nh\u1eefng ng\u00e0y nh\u1eadp th\u1ee7 c\u00f4ng t\u1eebng \u0111\u1eb7t ph\u00f2ng \u0111\u00e3 qua.\n  <\/p>\n<p>\n    Trong khi \u0111\u00f3, gi\u00e1, t\u00ecnh tr\u1ea1ng ph\u00f2ng tr\u1ed1ng v\u00e0 c\u00e1c h\u1ea1n ch\u1ebf theo th\u1eddi gian th\u1ef1c s\u1ebd t\u1ef1 \u0111\u1ed9ng \u0111\u01b0\u1ee3c g\u1eedi t\u1eeb PMS \u0111\u1ebfn c\u00e1c k\u00eanh tr\u1ef1c tuy\u1ebfn kh\u00e1c nhau c\u1ee7a kh\u00e1ch s\u1ea1n. C\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n gi\u1edd \u0111\u00e2y c\u00f3 th\u1ec3 t\u1ed1i \u0111a h\u00f3a s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng v\u00e0 doanh thu m\u00e0 kh\u00f4ng s\u1ee3 \u0111\u1eb7t ph\u00f2ng qu\u00e1 m\u1ee9c.\n  <\/p>\n<p>\n    Ng\u01b0\u1eddi d\u00f9ng SiteMinder th\u1eadm ch\u00ed c\u00f3 th\u1ec3 qu\u1ea3n l\u00fd c\u00e1c g\u00f3i gi\u00e1, th\u1ef1c hi\u1ec7n ng\u1eebng b\u00e1n v\u00e0 h\u01a1n th\u1ebf n\u1eefa <a href=\"#\">b\u1eb1ng \u1ee9ng d\u1ee5ng d\u00e0nh cho thi\u1ebft b\u1ecb di \u0111\u1ed9ng<\/a>.\n  <\/p>\n<figure id=\"attachment_167504\" aria-describedby=\"caption-attachment-167504\">\n    <img alt=\"Ota Viet Nam 1 43\" loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-447680\" src=\"https:\/\/otavietnam.com\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-43-1024x768.png\" width=\"1024\" height=\"768\" srcset=\"https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-43-1024x768.png 1024w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-43-300x225.png 300w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-43-768x576.png 768w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-43-750x563.png 750w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-43-1140x855.png 1140w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2025\/03\/OTA-Viet-Nam-1-43.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-167504\">\n      <strong>T\u00edch H\u1ee3p PMS<\/strong>: N\u00f3 Ho\u1ea1t \u0110\u1ed9ng Nh\u01b0 Th\u1ebf N\u00e0o? | <a href=\"#\">Xem b\u1ea3n demo nhanh<\/a><br \/>\n    <\/figcaption><\/figure>\n<h2 id=\"hai-chieu\">T\u1ea1i Sao <strong>T\u00edch H\u1ee3p<\/strong> Hai Chi\u1ec1u PMS L\u1ea1i Quan Tr\u1ecdng<\/h2>\n<p>\n    T\u00edch h\u1ee3p hai chi\u1ec1u v\u1edbi PMS c\u1ee7a b\u1ea1n gi\u00fap gi\u1ea3m \u0111\u00e1ng k\u1ec3 chi ph\u00ed thu h\u00fat. \u0110\u1ed1i v\u1edbi m\u1ed7i \u0111\u1eb7t ph\u00f2ng \u0111\u01b0\u1ee3c \u0111i\u1ec1n t\u1ef1 \u0111\u1ed9ng, kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng th\u1eddi gian \u0111\u00f3 \u0111\u1ec3 qu\u1ea3n l\u00fd kh\u00e1ch c\u1ee7a h\u1ecd m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 d\u00e0nh nhi\u1ec1u th\u1eddi gian h\u01a1n cho tr\u1ea3i nghi\u1ec7m t\u1ed5ng th\u1ec3 c\u1ee7a kh\u00e1ch.\n  <\/p>\n<p>\n    D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng g\u00ec b\u1ea1n c\u00f3 th\u1ec3 mong \u0111\u1ee3i n\u1ebfu b\u1ea1n <i>kh\u00f4ng<\/i> c\u00f3 tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi PMS c\u1ee7a m\u00ecnh:\n  <\/p>\n<ul>\n<li aria-level=\"1\">Ph\u00e2n ph\u1ed1i th\u1ee7 c\u00f4ng s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng v\u00e0 gi\u00e1 tr\u00ean nhi\u1ec1u k\u00eanh tr\u1ef1c tuy\u1ebfn r\u1ea5t t\u1ed1n th\u1eddi gian, d\u1ec5 x\u1ea3y ra l\u1ed7i v\u00e0 m\u1ec7t m\u1ecfi.<\/li>\n<li aria-level=\"1\">Qu\u00e1 tr\u00ecnh c\u1eadp nh\u1eadt gi\u00e1 v\u00e0 s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng tr\u00ean OTA KH\u00d4NG theo th\u1eddi gian th\u1ef1c.<\/li>\n<li aria-level=\"1\">\u0110i\u1ec1u n\u00e0y ch\u1eafc ch\u1eafn l\u00e0m ph\u00e1t sinh vi\u1ec7c \u0111\u1eb7t ph\u00f2ng qu\u00e1 m\u1ee9c.<\/li>\n<li aria-level=\"1\">Kh\u00f4ng c\u00f3 g\u00ec \u0111\u1ea3m b\u1ea3o v\u1ec1 vi\u1ec7c b\u00e1n h\u1ebft s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng c\u1ee7a b\u1ea1n.<\/li>\n<\/ul>\n<h2 id=\"sai-lam\">Nh\u1eefng Quan Ni\u1ec7m Sai L\u1ea7m Ph\u1ed5 Bi\u1ebfn V\u1ec1 <strong>T\u00edch H\u1ee3p PMS<\/strong> Kh\u00e1ch S\u1ea1n<\/h2>\n<p>\n    M\u1ed9t s\u1ed1 ch\u1ee7 kh\u00e1ch s\u1ea1n mi\u1ec5n c\u01b0\u1ee1ng \u00e1p d\u1ee5ng ph\u1ea7n m\u1ec1m <strong>t\u00edch h\u1ee3p PMS<\/strong> ho\u1eb7c chuy\u1ec3n sang h\u1ec7 th\u1ed1ng m\u1edbi v\u00ec s\u1ee3 m\u1ea5t c\u00e1c quy tr\u00ecnh m\u00e0 h\u1ecd \u0111\u00e3 ngh\u0129 l\u00e0 \u0111ang ho\u1ea1t \u0111\u1ed9ng. Nhi\u1ec1u gi\u1ea3 \u0111\u1ecbnh d\u01b0\u1eddng nh\u01b0 l\u00e0 v\u00f4 c\u0103n c\u1ee9. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng g\u00ec ch\u00fang t\u00f4i \u0111\u00e3 th\u1ea5y:\n  <\/p>\n<h3>1. <strong>T\u00edch H\u1ee3p<\/strong> D\u1ef1a Tr\u00ean \u0110\u00e1m M\u00e2y PMS Kh\u00f3 Hi\u1ec3u Ho\u1eb7c Kh\u00f3 S\u1eed D\u1ee5ng<\/h3>\n<p>\n    V\u00ec n\u00f3 v\u00f4 h\u00ecnh, m\u1ed9t s\u1ed1 nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n tin r\u1eb1ng vi\u1ec7c s\u1eed d\u1ee5ng <strong>t\u00edch h\u1ee3p<\/strong> d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y s\u1ebd kh\u00f3 h\u1ecdc v\u00e0 qu\u00e1 kh\u00f3 hi\u1ec3u \u0111\u1ec3 theo d\u00f5i. \u0110i\u1ec1u ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0111\u00fang. Tr\u00ean th\u1ef1c t\u1ebf, m\u1ed9t ch\u1ee7 kh\u00e1ch s\u1ea1n th\u1eadm ch\u00ed <a href=\"#\">\u0111\u00e3 b\u00e1o c\u00e1o<\/a> r\u1eb1ng vi\u1ec7c thi\u1ebft l\u1eadp r\u1ea5t d\u1ec5 d\u00e0ng v\u00e0 nh\u00f3m c\u1ee7a h\u1ecd nhanh ch\u00f3ng h\u1ecdc c\u00e1ch \u0111i\u1ec1u h\u01b0\u1edbng h\u1ec7 th\u1ed1ng m\u1edbi.\n  <\/p>\n<p>\n    <strong>T\u00edch h\u1ee3p PMS<\/strong> d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y cho ph\u00e9p b\u1ea1n gi\u1eef m\u1ecdi th\u1ee9 \u1edf m\u1ed9t n\u01a1i v\u00e0 n\u00f3 s\u1ebd kh\u00f4ng bao gi\u1edd b\u1ecb m\u1ea5t. B\u1ea1n c\u00f3 th\u1ec3 truy c\u1eadp d\u1eef li\u1ec7u c\u1ee7a m\u00ecnh t\u1eeb m\u1ecdi v\u1ecb tr\u00ed mi\u1ec5n l\u00e0 b\u1ea1n c\u00f3 Internet.\n  <\/p>\n<p>\n    Nhi\u1ec1u t\u00e1c v\u1ee5 m\u00e0 b\u1ea1n th\u1ef1c hi\u1ec7n b\u1eb1ng nhi\u1ec1u ch\u01b0\u01a1ng tr\u00ecnh ho\u1eb7c s\u00e1ch c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n t\u1eeb m\u1ed9t v\u1ecb tr\u00ed trung t\u00e2m v\u1edbi PMS \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p \u0111\u1ea7y \u0111\u1ee7. \u0110i\u1ec1u n\u00e0y c\u0169ng c\u00f3 ngh\u0129a l\u00e0 b\u1ea1n c\u00f3 th\u1ec3 c\u1ed9ng t\u00e1c t\u1ed1t h\u01a1n v\u1edbi c\u00e1c nh\u00e2n vi\u00ean kh\u00e1c c\u1ea7n truy c\u1eadp v\u00e0o c\u00f9ng m\u1ed9t th\u00f4ng tin.\n  <\/p>\n<h3>2. D\u1eef Li\u1ec7u Nh\u1ea1y C\u1ea3m Kh\u00f4ng An To\u00e0n V\u00e0 D\u1ec5 B\u1ecb T\u1ea5n C\u00f4ng<\/h3>\n<p>\n    M\u1eb7c d\u00f9 th\u00f4ng tin trong PMS \u0111\u00e1m m\u00e2y c\u1ee7a b\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c gi\u1eef d\u01b0\u1edbi kh\u00f3a v\u00e0 ch\u00eca kh\u00f3a, nh\u01b0ng n\u00f3 ch\u1eafc ch\u1eafn \u0111\u01b0\u1ee3c m\u00e3 h\u00f3a v\u00e0 sao l\u01b0u. Kh\u00f4ng c\u00f3 g\u00ec \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef &#8220;t\u1ea1i ch\u1ed7&#8221;, v\u00ec v\u1eady ngay c\u1ea3 khi m\u00e1y t\u00ednh c\u1ee7a b\u1ea1n b\u1ecb h\u1ecfng ho\u1eb7c m\u00e1y t\u00ednh x\u00e1ch tay c\u1ee7a b\u1ea1n b\u1ecb m\u1ea5t, d\u1eef li\u1ec7u c\u1ee7a b\u1ea1n v\u1eabn c\u00f3 th\u1ec3 truy c\u1eadp \u0111\u01b0\u1ee3c \u0111\u1ed1i v\u1edbi b\u1ea1n.\n  <\/p>\n<p>\n    V\u1edbi d\u1eef li\u1ec7u an to\u00e0n tr\u00ean \u0111\u00e1m m\u00e2y, b\u1ea1n kh\u00f4ng ph\u1ea3i lo l\u1eafng v\u1ec1 vi r\u00fat ho\u1eb7c l\u1ed7i v\u00e0 vi\u1ec7c hack \u00edt c\u00f3 kh\u1ea3 n\u0103ng th\u00e0nh c\u00f4ng h\u01a1n nhi\u1ec1u nh\u1edd t\u01b0\u1eddng l\u1eeda b\u1ea3o m\u1eadt v\u00e0 c\u1ed5ng x\u00e1c th\u1ef1c.\n  <\/p>\n<p>\n    <a href=\"#\">V\u00ed d\u1ee5:<\/a> SiteMinder tu\u00e2n th\u1ee7 Quy \u0111\u1ecbnh b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u chung (ho\u1eb7c GDPR, lu\u1eadt b\u1ea3o m\u1eadt v\u00e0 an ninh nghi\u00eam ng\u1eb7t nh\u1ea5t tr\u00ean th\u1ebf gi\u1edbi) v\u00e0 c\u00f3 ch\u1ee9ng nh\u1eadn PCI DSS (Ti\u00eau chu\u1ea9n b\u1ea3o m\u1eadt d\u1eef li\u1ec7u ng\u00e0nh th\u1ebb thanh to\u00e1n, m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt to\u00e0n c\u1ea7u b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u v\u00e0 giao d\u1ecbch th\u1ebb t\u00edn d\u1ee5ng v\u00e0 th\u1ebb thanh to\u00e1n).\n  <\/p>\n<h3>3. Ph\u1ea7n M\u1ec1m Hi\u1ec7n T\u1ea1i Ho\u1ea1t \u0110\u1ed9ng T\u1ed1t Nh\u01b0 C\u00f4ng Ngh\u1ec7 \u0110\u00e1m M\u00e2y<\/h3>\n<p>\n    Kh\u00f4ng ch\u1eafc \u0111i\u1ec1u n\u00e0y l\u00e0 \u0111\u00fang v\u00e0 ngay c\u1ea3 khi \u0111\u00fang, n\u00f3 s\u1ebd kh\u00f4ng k\u00e9o d\u00e0i. Ph\u1ea7n m\u1ec1m \u0111\u00e1m m\u00e2y, \u0111\u1eb7c bi\u1ec7t nh\u01b0 <a href=\"#\">n\u1ec1n t\u1ea3ng kh\u00e1ch s\u1ea1n<\/a> c\u1ee7a SiteMinder, li\u00ean t\u1ee5c \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt v\u00e0 ph\u00e1t tri\u1ec3n, c\u00f3 ngh\u0129a l\u00e0 ng\u01b0\u1eddi d\u00f9ng t\u1ef1 \u0111\u1ed9ng nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1c l\u1ee3i \u00edch bao g\u1ed3m trong ph\u00ed h\u00e0ng th\u00e1ng c\u1ee7a h\u1ecd.\n  <\/p>\n<p>\n    N\u1ebfu m\u00e1y ch\u1ee7 hi\u1ec7n t\u1ea1i c\u1ee7a b\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt, n\u00f3 s\u1ebd tr\u1edf n\u00ean ch\u1eadm ch\u1ea1p v\u00e0 d\u1ec5 b\u1ecb t\u1ea5n c\u00f4ng, trong khi vi\u1ec7c c\u1eadp nh\u1eadt n\u00f3 \u0111\u00f2i h\u1ecfi th\u00eam th\u1eddi gian v\u00e0 chi ph\u00ed l\u1edbn h\u01a1n ph\u1ea3i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n qu\u00e1 th\u01b0\u1eddng xuy\u00ean.\n  <\/p>\n<h3>4. <strong>T\u00edch H\u1ee3p PMS<\/strong> Ch\u1ec9 Th\u00edch H\u1ee3p Cho C\u00e1c Kh\u00e1ch S\u1ea1n L\u1edbn<\/h3>\n<p>\n    Th\u1ef1c t\u1ebf l\u00e0 c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n nh\u1ecf h\u01a1n ho\u1eb7c \u0111\u1ed9c l\u1eadp th\u01b0\u1eddng b\u1ecb c\u0103ng th\u1eb3ng h\u01a1n b\u1ea5t k\u1ef3 ai. V\u1edbi \u00edt nh\u00e2n vi\u00ean h\u01a1n v\u00e0 nhi\u1ec1u tr\u00e1ch nhi\u1ec7m h\u01a1n, th\u1eddi gian v\u00e0 r\u1eafc r\u1ed1i ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c khi s\u1eed d\u1ee5ng t\u00edch h\u1ee3p ph\u1ea7n m\u1ec1m PMS l\u00e0 r\u1ea5t quan tr\u1ecdng.\n  <\/p>\n<p>\n    N\u00f3 c\u0169ng c\u00f3 th\u1ec3 l\u00e0 s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa vi\u1ec7c nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1c \u0111\u1eb7t ph\u00f2ng c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00f4ng su\u1ea5t t\u1ed1i \u0111a ho\u1eb7c m\u1ea5t doanh thu tr\u00ean c\u00e1c ph\u00f2ng tr\u1ed1ng.\n  <\/p>\n<p>\n    N\u1ebfu b\u1ea1n l\u00e0 nh\u00e0 cung c\u1ea5p ch\u1ed7 \u1edf nh\u1ecf, th\u00ec h\u00e3y c\u00e2n nh\u1eafc d\u00f9ng <a href=\"#\">Little Hotelier, m\u1ed9t PMS d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y<\/a> \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng \u0111\u1eb7c bi\u1ec7t cho c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n nh\u1ecf, ch\u1ee7 s\u1edf h\u1eefu t\u00e0i s\u1ea3n, ng\u01b0\u1eddi \u0111i\u1ec1u h\u00e0nh nh\u00e0 ngh\u1ec9 ch\u1ec9 ph\u1ee5c v\u1ee5 b\u1eefa s\u00e1ng, v.v.\n  <\/p>\n<h3>5. <strong>T\u00edch H\u1ee3p PMS<\/strong> Qu\u00e1 \u0110\u1eaft<\/h3>\n<p>\n    C\u00e1c h\u1ec7 th\u1ed1ng d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y th\u1ef1c s\u1ef1 r\u1ea5t hi\u1ec7u qu\u1ea3 v\u1ec1 chi ph\u00ed. Ngay c\u1ea3 <a href=\"#\">m\u1ed9t th\u00e1ng s\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng kh\u00e1ch s\u1ea1n h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi<\/a> v\u1edbi h\u1ec7 sinh th\u00e1i t\u00edch h\u1ee3p \u0111\u1ed1i t\u00e1c l\u1edbn nh\u1ea5t c\u0169ng c\u00f3 chi ph\u00ed th\u1ea5p h\u01a1n nhi\u1ec1u so v\u1edbi gi\u00e1 kh\u00e1ch s\u1ea1n trung b\u00ecnh m\u1ed7i \u0111\u00eam \u1edf Ch\u00e2u \u00c2u.\n  <\/p>\n<p>\n    B\u1ea1n kh\u00f4ng bao gi\u1edd y\u00eau c\u1ea7u b\u1ea5t k\u1ef3 ph\u1ea7n c\u1ee9ng b\u1ed5 sung, gi\u1ea3i ph\u00e1p sao l\u01b0u, c\u1ea5p ph\u00e9p, c\u1eadp nh\u1eadt v\u00e0 s\u1eeda l\u1ed7i. Ngo\u00e0i ra, kh\u00f4ng c\u00f3 quy tr\u00ecnh thi\u1ebft l\u1eadp k\u00e9o d\u00e0i v\u00e0 v\u1edbi th\u1eddi gian b\u1ea1n ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c khi s\u1eed d\u1ee5ng n\u00f3, nhi\u1ec1u ngu\u1ed3n l\u1ef1c h\u01a1n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edbng t\u1edbi vi\u1ec7c t\u0103ng tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch v\u00e0 c\u00e1c lu\u1ed3ng doanh thu.\n  <\/p>\n<p>\n    C\u00f3 nhi\u1ec1u l\u1ee3i th\u1ebf kh\u00e1c c\u1ee7a <strong>t\u00edch h\u1ee3p PMS<\/strong>, ch\u1eb3ng h\u1ea1n nh\u01b0 gi\u1eef l\u1ea1i doanh thu l\u1ebd ra \u0111\u00e3 b\u1ecb m\u1ea5t do h\u1ee7y b\u1ecf ch\u1eadm tr\u1ec5 v\u00e0 t\u0103ng doanh thu b\u1eb1ng c\u00e1ch t\u1ed1i \u0111a h\u00f3a m\u1ee9c \u0111\u1ed9 hi\u1ec3n th\u1ecb tr\u1ef1c tuy\u1ebfn v\u1edbi c\u00e1c b\u1ea3n c\u1eadp nh\u1eadt s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng v\u00e0 gi\u00e1 t\u1ef1 \u0111\u1ed9ng.\n  <\/p>\n<h2 id=\"loi-ich\">L\u1ee3i \u00cdch C\u1ee7a <strong>T\u00edch H\u1ee3p<\/strong> \u0110\u1ea7y \u0110\u1ee7 PMS So V\u1edbi K\u1ebft N\u1ed1i Tr\u1ef1c Ti\u1ebfp<\/h2>\n<p>\n    L\u1ee3i \u00edch c\u1ee7a vi\u1ec7c t\u00edch h\u1ee3p h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n v\u1edbi tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh l\u00e0 r\u1ea5t nhi\u1ec1u, \u0111\u1eb7c bi\u1ec7t l\u00e0 xung quanh vi\u1ec7c t\u0103ng s\u1ed1 l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng, gi\u1ea3m s\u1ed1 l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng qu\u00e1 m\u1ee9c v\u00e0 tr\u00f9ng l\u1eb7p v\u00e0 c\u1ea3i thi\u1ec7n kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u.\n  <\/p>\n<p>\n    B\u1ea1n c\u00f3 th\u1ec3 \u0111\u00e3 th\u1ea5y m\u1ed9t s\u1ed1 ph\u1ea7n m\u1ec1m PMS c\u00f3 k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp v\u1edbi m\u1ed9t v\u00e0i OTA, nh\u01b0ng \u0111\u00f4i khi h\u1ecd t\u00ednh ph\u00ed thi\u1ebft l\u1eadp cho m\u1ed7i OTA v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng k\u1ebft n\u1ed1i c\u00f3 th\u1ec3 k\u00e9m, ch\u1eafc ch\u1eafn d\u1eabn \u0111\u1ebfn \u0111\u1eb7t ph\u00f2ng qu\u00e1 m\u1ee9c. \u0110\u1eb7c bi\u1ec7t \u1edf Hoa K\u1ef3, c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n c\u0169ng c\u00f3 th\u1ec3 b\u1ecf l\u1ee1 c\u00e1c k\u00eanh quan tr\u1ecdng th\u00fac \u0111\u1ea9y nhi\u1ec1u \u0111\u1eb7t ph\u00f2ng nh\u01b0 <a href=\"#\">Airbnb<\/a> v\u00e0 <a href=\"#\">Hopper<\/a>.\n  <\/p>\n<p>\n    H\u00e3y xem x\u00e9t b\u1ed1n l\u1ee3i \u00edch ch\u00ednh c\u1ee7a vi\u1ec7c l\u1ef1a ch\u1ecdn t\u00edch h\u1ee3p \u0111\u1ea7y \u0111\u1ee7 gi\u1eefa PMS c\u1ee7a b\u1ea1n v\u00e0 tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh:\n  <\/p>\n<h3>1. T\u1ef1 \u0110\u1ed9ng Li\u1ec7t K\u00ea Ph\u00f2ng C\u1ee7a B\u1ea1n Tr\u00ean C\u00e1c K\u00eanh \u0110\u1eb7t Ph\u00f2ng C\u00f9ng L\u00fac<\/h3>\n<p>\n    Vi\u1ec7c t\u00edch h\u1ee3p PMS c\u1ee7a b\u1ea1n v\u1edbi tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh s\u1ebd c\u1eadp nh\u1eadt gi\u00e1 v\u00e0 s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng tr\u1ed1ng c\u1ee7a b\u1ea1n theo th\u1eddi gian th\u1ef1c tr\u00ean m\u1ecdi k\u00eanh b\u1ea1n li\u1ec7t k\u00ea ph\u00f2ng c\u1ee7a m\u00ecnh. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 th\u1ef1c s\u1ef1 kh\u00f4ng c\u00f3 h\u1ea1n ch\u1ebf n\u00e0o v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng v\u00e0 lo\u1ea1i k\u00eanh b\u1ea1n mu\u1ed1n t\u00edch h\u1ee3p \u0111\u1ec3 b\u00e1n s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng c\u1ee7a m\u00ecnh.\n  <\/p>\n<p>\n    PMS &#8220;k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp&#8221; gi\u1edbi h\u1ea1n kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n \u1edf m\u1ed9t v\u00e0i \u0111\u1ea1i l\u00fd du l\u1ecbch tr\u1ef1c tuy\u1ebfn, kh\u00f4ng gi\u1ed1ng nh\u01b0 t\u00edch h\u1ee3p \u0111\u1ea7y \u0111\u1ee7 cho ph\u00e9p b\u1ea1n k\u1ebft n\u1ed1i kh\u00f4ng ch\u1ec9 v\u1edbi nhi\u1ec1u OTA m\u00e0 c\u00f2n c\u1ea3 c\u00e1c k\u00eanh c\u00f3 gi\u00e1 tr\u1ecb nh\u01b0 GDS v\u00e0 <a href=\"#\">metasearch kh\u00e1ch s\u1ea1n<\/a> nh\u01b0 Google Hotels, Tripadvisor v\u00e0 Trivago.\n  <\/p>\n<p>\n    T\u1ef1 \u0111\u1ed9ng h\u00f3a vi\u1ec7c ph\u00e2n ph\u1ed1i s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng v\u00e0 gi\u00e1 tr\u00ean c\u00e1c k\u00eanh kh\u00e1c nhau l\u00e0m cho quy tr\u00ecnh si\u00eau nhanh, ch\u00ednh x\u00e1c v\u00e0 c\u1ef1c k\u1ef3 hi\u1ec7u qu\u1ea3, \u0111\u1ed3ng th\u1eddi m\u1edf r\u1ed9ng ph\u1ea1m vi ti\u1ebfp c\u1eadn v\u00e0 t\u0103ng doanh thu c\u1ee7a b\u1ea1n.\n  <\/p>\n<h3>2. Thu H\u00fat Th\u00eam Kh\u00e1ch V\u00e0 S\u1eb5n S\u00e0ng \u0110\u1eb7t Ph\u00f2ng \u0110\u1ea7y \u0110\u1ee7<\/h3>\n<p>\n    Vi\u1ec7c <strong>t\u00edch h\u1ee3p PMS<\/strong> c\u1ee7a b\u1ea1n v\u1edbi tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh s\u1ebd t\u0103ng c\u01b0\u1eddng kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n. V\u1edbi kh\u1ea3 n\u0103ng k\u1ebft n\u1ed1i nhi\u1ec1u k\u00eanh h\u01a1n, b\u1ea1n c\u00f3 th\u1ec3 m\u1edf r\u1ed9ng \u0111\u00e1ng k\u1ec3 \u0111\u1ed1i t\u01b0\u1ee3ng v\u00e0 khu v\u1ef1c \u0111\u1ecba l\u00fd m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 thu h\u00fat v\u00e0 gi\u00fap nh\u1eafm m\u1ee5c ti\u00eau \u0111\u1ebfn nh\u1eefng kh\u00e1ch c\u1ee5 th\u1ec3 b\u1ea1n mu\u1ed1n, d\u1eabn \u0111\u1ebfn nhi\u1ec1u \u0111\u1eb7t ph\u00f2ng h\u01a1n v\u00e0 c\u00f4ng su\u1ea5t cao h\u01a1n.\n  <\/p>\n<p>\n    V\u00ed d\u1ee5: tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh c\u1ee7a SiteMinder t\u00edch h\u1ee3p v\u1edbi <a href=\"#\">h\u01a1n 450 OTA tr\u00ean kh\u1eafp th\u1ebf gi\u1edbi<\/a> v\u00e0 b\u1ea1n c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i v\u1edbi bao nhi\u00eau t\u00f9y th\u00edch. \u0110i\u1ec1u n\u00e0y \u0111\u01b0a t\u00e0i s\u1ea3n c\u1ee7a b\u1ea1n l\u00ean b\u1ea3n \u0111\u1ed3 to\u00e0n c\u1ea7u v\u00e0 t\u00edch h\u1ee3p \u0111\u1ea7y \u0111\u1ee7 v\u1edbi PMS c\u1ee7a b\u1ea1n \u0111\u1ea3m b\u1ea3o b\u1ea1n c\u00f3 th\u1ec3 qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 t\u1ea5t c\u1ea3 c\u00e1c \u0111\u1eb7t ph\u00f2ng n\u00e0y.\n  <\/p>\n<h3>3. \u0110\u1ea1t \u0110\u01b0\u1ee3c Tr\u1ea3i Nghi\u1ec7m Kh\u00e1ch T\u1ed1t H\u01a1n B\u1eb1ng C\u00e1ch Gi\u1ea3m S\u1ed1 L\u01b0\u1ee3ng \u0110\u1eb7t Ph\u00f2ng Qu\u00e1 M\u1ee9c<\/h3>\n<p>\n    \u0110\u1eb7t ph\u00f2ng tr\u00f9ng l\u1eb7p v\u00e0 \u0111\u1eb7t ph\u00f2ng qu\u00e1 m\u1ee9c l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c l\u1edbn \u0111\u1ed1i v\u1edbi c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n \u0111i\u1ec1u h\u00e0nh t\u00e0i s\u1ea3n c\u1ee7a h\u1ecd theo c\u00e1ch th\u1ee7 c\u00f4ng. \u0110\u01a1n gi\u1ea3n l\u00e0 qu\u00e1 kh\u00f3 \u0111\u1ec3 qu\u1ea3n l\u00fd c\u00e1c k\u00eanh v\u00e0 \u0111\u1eb7t ph\u00f2ng k\u1ecbp th\u1eddi, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi b\u1ea1n ph\u1ea3i \u0111\u0103ng nh\u1eadp v\u00e0o nhi\u1ec1u extranet kh\u00e1c nhau.\n  <\/p>\n<p>\n    V\u1edbi <strong>t\u00edch h\u1ee3p PMS<\/strong> \u0111\u1ea7y \u0111\u1ee7, tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh v\u00e0 PMS s\u1ebd ph\u1ed1i h\u1ee3p li\u1ec1n m\u1ea1ch \u0111\u1ec3 x\u1eed l\u00fd v\u00e0 c\u1eadp nh\u1eadt \u0111\u1eb7t ph\u00f2ng, v\u00ec v\u1eady b\u1ea1n kh\u00f4ng ph\u1ea3i \u0111\u0103ng nh\u1eadp v\u00e0o t\u1eebng extranet OTA v\u00e0 c\u00f3 nguy c\u01a1 m\u1eafc l\u1ed7i. \u0110i\u1ec1u t\u01b0\u01a1ng t\u1ef1 c\u0169ng \u00e1p d\u1ee5ng cho vi\u1ec7c h\u1ee7y b\u1ecf, v\u00ec v\u1eady m\u1ecdi \u0111\u1eb7t ph\u00f2ng \u0111\u00e3 h\u1ee7y s\u1ebd c\u00f3 th\u1ec3 \u0111\u1eb7t l\u1ea1i trong v\u00f2ng v\u00e0i ph\u00fat.\n  <\/p>\n<p>\n    PMS v\u1edbi k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp c\u00f3 xu h\u01b0\u1edbng kh\u00f4ng c\u00f3 c\u00f9ng \u0111\u1ed9 m\u1ea1nh k\u1ebft n\u1ed1i nh\u01b0 tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh v\u00ec ch\u00fang ch\u1ee7 y\u1ebfu d\u00e0nh cho qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n, kh\u00f4ng \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1eb7c bi\u1ec7t cho qu\u1ea3n l\u00fd k\u00eanh. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 g\u00e2y ra \u0111\u1eb7t ph\u00f2ng tr\u00f9ng l\u1eb7p kh\u00f4ng mong mu\u1ed1n v\u00e0 cu\u1ed1i c\u00f9ng l\u00e0 nh\u1eefng v\u1ecb kh\u00e1ch kh\u00f3 ch\u1ecbu \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c \u0111\u1ebfn danh ti\u1ebfng th\u01b0\u01a1ng hi\u1ec7u.\n  <\/p>\n<p>\n    T\u00edch h\u1ee3p \u0111\u1ea7y \u0111\u1ee7 PMS v\u1edbi tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh bi\u1ebfn nh\u1eefng c\u01a1n \u0111au \u0111\u1ea7u n\u00e0y th\u00e0nh d\u0129 v\u00e3ng. V\u00ec giao ti\u1ebfp \u1ed5n \u0111\u1ecbnh gi\u1eefa c\u00e1c h\u1ec7 th\u1ed1ng di\u1ec5n ra trong v\u00e0i gi\u00e2y, c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 tin t\u01b0\u1edfng v\u00e0o k\u1ebft n\u1ed1i PMS, trao quy\u1ec1n cho h\u1ecd \u0111\u1ec3 c\u1ea3i thi\u1ec7n s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch.\n  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>T\u1ea5t T\u1ea7n T\u1eadt V\u1ec1 T\u00edch H\u1ee3p PMS: H\u01b0\u1edbng D\u1eabn Chi Ti\u1ebft Cho Kh\u00e1ch S\u1ea1n T\u00edch H\u1ee3p PMS L\u00e0 G\u00ec? T\u00edch h\u1ee3p PMS (Property Management System &#8211; H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n) l\u00e0 kh\u1ea3 n\u0103ng k\u1ebft n\u1ed1i h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n v\u1edbi c\u00e1c ph\u1ea7n m\u1ec1m kh\u00e1ch s\u1ea1n hi\u1ec7n c\u00f3 v\u00e0 ng\u01b0\u1ee3c [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":447447,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[17],"tags":[],"class_list":["post-447681","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/447681","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=447681"}],"version-history":[{"count":0,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/447681\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/447447"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=447681"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=447681"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=447681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}