{"id":413397,"date":"2024-02-17T15:24:05","date_gmt":"2024-02-17T15:24:05","guid":{"rendered":"https:\/\/otavietnam.com\/?p=413397"},"modified":"2024-02-17T15:24:05","modified_gmt":"2024-02-17T15:24:05","slug":"tim-hieu-ve-trai-nghiem-thuong-hieu","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/tim-hieu-ve-trai-nghiem-thuong-hieu\/","title":{"rendered":"T\u00ecm hi\u1ec3u v\u1ec1 tr\u1ea3i nghi\u1ec7m th\u01b0\u01a1ng hi\u1ec7u"},"content":{"rendered":"
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V\u00ed d\u1ee5 v\u1ec1 tr\u1ea3i nghi\u1ec7m th\u01b0\u01a1ng hi\u1ec7u: Anh \u01a1i, nh\u00e0 b\u1ed1 m\u1eb9 em \u1edf \u1edf R5, ch\u1edf em v\u00e0o R5, ch\u00e1u nh\u00e0 em n\u00f3 \u0111\u1eb7t nh\u1ea7m n\u00ean n\u00f3 ch\u1ec9 b\u1ea5m Royal city th\u00f4i. M\u1eb7c cho \u00f4ng kh\u00e1ch h\u00e0ng n\u00e0i n\u1ec9, anh t\u00e0i x\u1ebf d\u1eebng xe \u1edf c\u1ed5ng ch\u00ednh Royal city c\u00e1ch n\u01a1i kh\u00e1ch h\u00e0ng mu\u1ed1n \u0111\u1ebfn kho\u1ea3ng 300 m v\u00e0 r\u1ea5t c\u01b0\u01a1ng quy\u1ebft m\u1eddi \u00f4ng kh\u00e1ch h\u00e0ng c\u00f9ng con trai xu\u1ed1ng xe. \u0110\u00f3 l\u00e0 v\u00ed d\u1ee5 v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. Nh\u1eefng t\u01b0\u01a1ng t\u00e1c, giao d\u1ecbch\u2026 c\u00f3 gi\u00fap kh\u00e1ch h\u00e0ng \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau kh\u00f4ng, c\u00f3 thu\u1eadn ti\u1ec7n kh\u00f4ng hay kh\u00f3 kh\u0103n r\u1eafc r\u1ed1i, v\u00e0 c\u00f3 c\u1ea3m x\u00fac t\u00edch c\u1ef1c hay ti\u00ean c\u1ef1c. T\u01b0\u01a1ng t\u00e1c n\u00e0o c\u0169ng t\u1ea1o n\u00ean tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng h\u1ebft.<\/div>\n
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\"Tim
Tim Hieu Ve Trai Nghiem Thuong Hieu2<\/figcaption><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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Th\u1ebf c\u00f2n tr\u1ea3i nghi\u1ec7m th\u01b0\u01a1ng hi\u1ec7u l\u00e0 c\u00e1i g\u00ec?<\/strong><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
V\u00ed d\u1ee5 \u1edf tr\u00ean l\u00e0 m\u1ed9t tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ec7, nh\u01b0ng n\u00f3 s\u1ebd c\u00f2n t\u1ec7 h\u01a1n n\u1ebfu tr\u1ea3i nghi\u1ec7m \u0111\u00f3 c\u1ee7a kh\u00e1ch h\u00e0ng \u0111i ng\u01b0\u1ee3c l\u1ea1i v\u1edbi li\u00ean t\u01b0\u1edfng c\u1ee7a h\u1ecd v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u n\u00e0y (v\u1edbi doanh nghi\u1ec7p \u0111\u00e3 c\u00f3 th\u01b0\u01a1ng hi\u1ec7u) ho\u1eb7c \u0111i ng\u01b0\u1ee3c l\u1eddi h\u1ee9a, \u0111\u1ecbnh v\u1ecb\u2026 c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u (v\u1edbi th\u01b0\u01a1ng hi\u1ec7u \u0111\u00e3 \u0111ang x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u).<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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N\u1ebfu h\u00e3ng taxi n\u00e0y c\u00f3 l\u1eddi h\u1ee9a th\u01b0\u01a1ng hi\u1ec7u v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 chu \u0111\u00e1o, l\u00e0 th\u00e2n thi\u1ec7n\u2026 th\u00ec tr\u1ea3i nghi\u1ec7m tr\u00ean \u0111\u00e3 \u0111i ng\u01b0\u1ee3c l\u1ea1i v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a h\u1ecd v\u00e0 nh\u1eefng h\u00e0nh vi \u0111\u00f3 s\u1ebd d\u1eabn b\u00f3p ch\u1ebft th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a h\u1ecd. Ng\u01b0\u1ee3c l\u1ea1i, n\u1ebfu ng\u01b0\u1eddi t\u00e0i x\u1ebf \u0111\u00e3 s\u1eb5n s\u00e1ng ch\u1edf hai b\u1ed1 con \u00f4ng kh\u00e1ch h\u00e0ng \u0111\u1ebfn n\u01a1i mu\u1ed1n \u0111\u1ebfn v\u1edbi th\u00e1i \u0111\u1ed9 r\u1ea5t chu vui v\u1ebb v\u00e0 nhi\u1ec7t t\u00ecnh, th\u00ec anh ta \u0111\u00e3 t\u1ea1o ra m\u1ed9t tr\u1ea3i nghi\u1ec7m mang th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a c\u00f4ng ty anh ta. V\u00e0 nh\u1eefng h\u00e0nh vi chu \u0111\u00e1o \u0111\u00f3 n\u1ebfu \u0111\u01b0\u1ee3c l\u1eb7p l\u1ea1i, \u1edf nhi\u1ec1u ng\u01b0\u1eddi t\u00e0i x\u1ebf, th\u00ec c\u0169ng h\u00ecnh th\u00e0nh n\u00ean th\u01b0\u01a1ng hi\u1ec7u k\u1ec3 c\u1ea3 b\u1ea1n kh\u00f4ng c\u1ea7n l\u00e0m \u0111\u1ecbnh v\u1ecb hay truy\u1ec1n th\u00f4ng th\u01b0\u01a1ng hi\u1ec7u g\u00ec c\u1ea3.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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N\u00f3i c\u00e1ch kh\u00e1c, v\u1ec1 l\u00e2u d\u00e0i th\u01b0\u01a1ng hi\u1ec7u ph\u1ea3n \u00e1nh th\u1ef1c t\u1ebf, n\u00ean tr\u1ea3i nghi\u1ec7m nh\u1ea5t qu\u00e1n c\u00f3 th\u1ec3 l\u00e0m n\u00ean th\u01b0\u01a1ng hi\u1ec7u. D\u0129 nhi\u00ean, \u0111\u1ec3 nhi\u1ec1u ng\u01b0\u1eddi l\u00e0m nhi\u1ec1u l\u1ea7n, th\u00ec b\u00ean trong t\u1ed5 ch\u1ee9c ph\u1ea3i c\u00f3 m\u1ed9t ch\u1ee7 \u0111\u00edch r\u00f5 r\u00e0ng \u2013 ch\u00ednh l\u00e0 th\u1ee9 b\u1ea1n nghe t\u00f4i n\u00f3i h\u01a1i nhi\u1ec1u \u0111\u00f3 l\u00e0 chi\u1ebfn l\u01b0\u1ee3c tr\u1ea3i nghi\u1ec7m c\u00f3 ch\u1ee7 \u0111\u00edch! Tr\u1ea3i nghi\u1ec7m th\u01b0\u01a1ng hi\u1ec7u l\u00e0 nh\u1eefng tr\u1ea3i nghi\u1ec7m mang l\u1ea1i cho kh\u00e1ch h\u00e0ng c\u1ea3m nh\u1eadn th\u1ed1ng nh\u1ea5t v\u1edbi \u0111i\u1ec1u m\u00e0 th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ea1i di\u1ec7n (c\u00e2u chuy\u1ec7n, m\u00e0u s\u1eafc, t\u00ednh c\u00e1ch, l\u1eddi h\u1ee9a\u2026).<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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Ti\u1ebfp nh\u00e9, t\u00f4i ngh\u1ec9 \u1edf kh\u00e1ch s\u1ea1n The Ritz Carlton, Half Moon Bay v\u00ec danh ti\u1ebfng tr\u1ea3i nghi\u1ec7m xu\u1ea5t s\u1eafc. \u0110\u1ebfn \u0111\u00f3 t\u00f4i \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5 nh\u01b0 qu\u00fd \u00f4ng. Nh\u01b0ng c\u00e1i kh\u00e1c bi\u1ec7t c\u1ee7a h\u1ecd kh\u00f4ng ch\u1ec9 n\u1eb1m \u1edf vi\u1ec7c kh\u00e1ch \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5 nh\u01b0 qu\u00fd \u00f4ng qu\u00fd b\u00e0, m\u00e0 c\u00f2n n\u1eb1m \u1edf ph\u1ea7n nh\u1eefng ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 c\u0169ng r\u1ea5t \u0111\u1eb3ng c\u1ea5p, h\u1ecd to\u00e1t ra n\u00e9t t\u1ef1 tin, t\u1ef1 h\u00e0o v\u00e0 ngang h\u00e0ng khi ph\u1ee5c v\u1ee5. \u0110\u00f3 l\u00e0 tr\u1ea3i nghi\u1ec7m th\u01b0\u01a1ng hi\u1ec7u! C\u00e2u \u0111\u1ecbnh v\u1ecb c\u1ee7a h\u1ecd l\u00e0 \u201cCh\u00fang t\u00f4i l\u00e0 nh\u1eefng Qu\u00fd \u00d4ng Qu\u00fd B\u00e0, ph\u1ee5c v\u1ee5 nh\u1eefng Qu\u00fd \u00d4ng Qu\u00fd B\u00e0\u201d. H\u1ecd ngang h\u00e0ng v\u1edbi b\u1ea1n v\u00e0 r\u1ea5t vinh d\u1ef1 ph\u1ee5c v\u1ee5 b\u1ea1n ch\u1ee9 h\u1ecd kh\u00f4ng ph\u1ea3i l\u00e0 kh\u1ee5y l\u1ee5y ph\u1ee5c v\u1ee5. N\u1ebfu b\u1ea1n v\u00e0o m\u1ed9t kh\u00e1ch s\u1ea1n ki\u1ec3u Nh\u1eadt, b\u1ea1n c\u0169ng c\u00f3 tr\u1ea3i nghi\u1ec7m t\u1ed1t v\u00ec h\u1ecd c\u0169ng th\u1ef1c s\u1ef1 ph\u1ee5c v\u1ee5 b\u1ea1n, song l\u1ea1i c\u00f3 n\u00e9t c\u1ee7a m\u1ed9t ng\u01b0\u1eddi b\u1ec1 d\u01b0\u1edbi, kh\u00e1 kh\u00fam n\u00fam khi ph\u1ee5c v\u1ee5. N\u00ean d\u00f9 c\u00f3 tuy\u1ec7t v\u1eddi \u0111\u1ebfn th\u1ebf n\u00e0o th\u00ec vi\u1ec7c kh\u1ee5y l\u1ee5y v\u00e0 kh\u00fam n\u00fam l\u1ea1i kh\u00f4ng ph\u1ea3i l\u00e0 tr\u1ea3i nghi\u1ec7m mang th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a The Ritz Carlton. N\u00f3i c\u00e1ch kh\u00e1c, \u0111\u00f3 v\u1eabn l\u00e0 tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c nh\u01b0ng l\u1ea1i sai th\u01b0\u01a1ng hi\u1ec7u v\u00e0 ph\u00e1 v\u1ee1 th\u01b0\u01a1ng hi\u1ec7u n\u1ebfu vi\u1ec7c kh\u00fam n\u00fam ph\u1ee5c v\u1ee5 x\u1ea3y ra \u1edf The Ritz Carlton\u2026.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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S\u1ee9c m\u1ea1nh c\u1ee7a tr\u1ea3i nghi\u1ec7m c\u00f3 ch\u1ee7 \u0111\u00edch ch\u00ednh l\u00e0 t\u1ea1o n\u00ean s\u1ef1 kh\u00e1c bi\u1ec7t c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u th\u00f4ng qua c\u00e1c \u0111i\u1ec3m ch\u1ea1m tr\u00ean h\u00e0nh tr\u00ecnh tr\u1ea3i nghi\u1ec7m h\u00e0ng ng\u00e0y m\u00e0 truy\u1ec1n th\u00f4ng th\u01b0\u01a1ng hi\u1ec7u ch\u1ec9 l\u00e0 m\u1ed9t ph\u1ea7n trong h\u00e0nh tr\u00ecnh \u0111\u00f3. Truy\u1ec1n th\u00f4ng, s\u1ea3n ph\u1ea9m, DVKH, b\u00e1n h\u00e0ng \u2026. c\u00e1ch ai n\u1ea5y l\u00e0m, vi\u1ec7c ai n\u1ea5y lo\u2026 th\u00ec c\u1ea3m nh\u1eadn c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 g\u00ec th\u00ec b\u1ea1n bi\u1ebft r\u1ed3i \u0111\u1ea5y.<\/div>\n

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V\u1eady l\u00e0m tr\u1ea3i nghi\u1ec7m th\u01b0\u01a1ng hi\u1ec7u th\u1ebf n\u00e0o?<\/strong><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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Chia l\u00e0m hai t\u00ecnh hu\u1ed1ng:<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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N\u1ebfu b\u1ea1n c\u00f3 tuy\u00ean b\u1ed1 th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a m\u00ecnh l\u00e0 g\u00ec, \u0111\u1ea1i di\u1ec7n cho g\u00ec r\u1ed3i th\u00ec h\u00e3y nh\u1edb \u0111\u01b0a th\u01b0\u01a1ng hi\u1ec7u v\u00e0o tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, m\u00e0 tr\u1ea3i nghi\u1ec7m n\u1eb1m d\u1ecdc h\u1ebft h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng, n\u00ean c\u1ea3 c\u00f4ng ty ph\u1ea3i bi\u1ebft v\u00e0 ph\u1ea3i l\u00e0m. T\u1eeb kinh nghi\u1ec7m t\u01b0 v\u1ea5n c\u1ee7a t\u00f4i, h\u1ea7u h\u1ebft kh\u00f4ng l\u00e0m \u0111i\u1ec1u n\u00e0y, \u00f4ng l\u00e0m th\u01b0\u01a1ng hi\u1ec7u \u00f4ng c\u1ee9 l\u00e0m, th\u01b0\u1eddng l\u00e0 ph\u00f2ng marketing, \u00f4ng l\u00e0m tr\u1ea3i nghi\u1ec7m c\u1ee9 l\u00e0m kh\u00f4ng li\u00ean quan. C\u01a1 b\u1ea3n l\u00e0 \u0111\u1ee9t g\u1eaby, c\u00f3 m\u1ed9t \u0111i\u1ec1u m\u00e0 th\u01b0\u01a1ng hi\u1ec7u v\u00e0 tr\u1ea3i nghi\u1ec7m gi\u1ed1ng nhau \u0111\u00f3 l\u00e0 kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n b\u1edfi m\u1ed9t ch\u1ee9c n\u0103ng, n\u00f3 l\u00e0 c\u00e1ch b\u1ea1n l\u00e0m vi\u1ec7c, b\u1ea1n kinh doanh. V\u00ec v\u1eady, m\u00e0 c\u00f3 ch\u1ee9c n\u0103ng th\u01b0\u01a1ng hi\u1ec7u hay ch\u1ee9c n\u0103ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng trong c\u00f4ng ty hay kh\u00f4ng kh\u00f4ng ph\u1ea3i v\u1ea5n \u0111\u1ec1, t\u1ee9c kh\u00f4ng c\u00f3 c\u0169ng \u0111\u01b0\u1ee3c, \u0111\u00f3 l\u00e0 b\u1ea1n s\u1ed1ng, c\u1ea3 c\u00f4ng ty ph\u1ea3i s\u1ed1ng ch\u1ee9 l\u00e0m g\u00ec c\u00f3 chuy\u1ec7n m\u1ed9t ph\u00f2ng ch\u1ee9c n\u0103ng trong c\u00f4ng ty l\u00e0m m\u00e0 th\u00e0nh c\u00f4ng \u0111\u01b0\u1ee3c.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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N\u1ebfu b\u1ea1n ch\u01b0a bi\u1ebft th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n l\u00e0 g\u00ec, ch\u01b0a \u0111\u1ecbnh v\u1ecb, ch\u01b0a c\u00f3 l\u1eddi h\u1ee9a, hay ch\u01b0a l\u00e0m th\u01b0\u01a1ng hi\u1ec7u, th\u00ec \u0111i\u1ec1u b\u1ea1n c\u1ea7n l\u00e0m l\u00e0 x\u00e1c \u0111\u1ecbnh tr\u1ea3i nghi\u1ec7m c\u00f3 ch\u1ee7 \u0111\u00edch, l\u00e0m cho n\u00f3 r\u00f5 r\u00e0ng trong t\u1ed5 ch\u1ee9c, khi tr\u1ea3i nghi\u1ec7m c\u00f3 ch\u1ee7 \u0111\u00edch \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n nh\u1ea5t qu\u00e1n nhi\u1ec1u l\u1ea7n v\u00e0 t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi trong t\u1ed5 ch\u1ee9c, kh\u00e1ch h\u00e0ng s\u1ebd c\u1ea3m \u0111\u01b0\u1ee3c, c\u1ed9ng \u0111\u1ed3ng s\u1ebd th\u1ea5y \u0111\u01b0\u1ee3c v\u00e0 n\u00f3 t\u1ea1o n\u00ean th\u01b0\u01a1ng hi\u1ec7u (PwC: 85% danh ti\u1ebfng th\u01b0\u01a1ng hi\u1ec7u \u0111\u01b0\u1ee3c t\u1ea1o ra v\u00e0 th\u00fac \u0111\u1ea9y b\u1edfi t\u01b0\u01a1ng t\u00e1c h\u00e0ng ng\u00e0y, ch\u1ec9 15% do truy\u1ec1n th\u00f4ng). Th\u1ef1c t\u1ebf th\u00ec, ph\u1ea7n l\u1edbn doanh nghi\u1ec7p c\u1ee7a ta \u0111ang r\u1ea5t nh\u1ea5t qu\u00e1n v\u1edbi nh\u1eefng \u0111i\u1ec1u kh\u00f4ng nh\u1ea5t qu\u00e1n. \u0110\u1ec3 tr\u00e1nh \u0111i\u1ec1u \u0111\u00f3, vi\u1ec7c \u0111\u1ea7u ti\u00ean b\u1ea1n c\u1ea7n l\u00e0 ph\u1ea3i r\u1ea5t r\u00f5 r\u00e0ng v\u1ec1 vi\u1ec7c b\u1ea1n mu\u1ed1n kh\u00e1ch h\u00e0ng c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c g\u00ec \u2013 c\u00e1i n\u00e0y ng\u00f4n ng\u1eef chuy\u00ean m\u00f4n g\u1ecdi l\u00e0 b\u1ea1n ph\u1ea3i c\u00f3 t\u1ea7m nh\u00ecn tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u2013 c\u00e2u \u201cnh\u1eefng qu\u00fd \u00f4ng qu\u00fd b\u00e0 ph\u1ee5c v\u1ee5 nh\u1eefng qu\u00fd \u00f4ng qu\u00fd b\u00e0\u201d ch\u00ednh l\u00e0 m\u1ed9t v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh v\u1ec1 t\u1ea7m nh\u00ecn tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. \u0110\u1ec3 x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u qua tr\u1ea3i nghi\u1ec7m c\u00f3 ch\u1ee7 \u0111\u00edch th\u00ec chi\u1ebfn l\u01b0\u1ee3c tr\u1ea3i nghi\u1ec7m bu\u1ed9c ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a t\u1eeb c\u00e1c y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i c\u1ee7a v\u0103n h\u00f3a doanh nghi\u1ec7p, kh\u00f4ng g\u1eafn v\u1edbi v\u0103n h\u00f3a th\u00ec tr\u1ea3i nghi\u1ec7m c\u01a1 b\u1ea3n \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf d\u1ef1a tr\u00ean k\u1ef3 v\u1ecdng kh\u00e1ch h\u00e0ng nh\u01b0ng gi\u1ea3m s\u1ee9c m\u1ea1nh c\u1ee7a ch\u1ee7 \u0111\u00edch mang t\u00ednh b\u1ea3n s\u1eafc. Cho n\u00ean c\u00e1c th\u01b0\u01a1ng hi\u1ec7u m\u1ea1nh, kho\u1ea3ng c\u00e1ch gi\u1eefa tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf v\u00e0 l\u1eddi h\u1ee9a th\u01b0\u01a1ng hi\u1ec7u lu\u00f4n c\u00f3 xu h\u01b0\u1edbng ti\u1ebfn v\u1ec1 Zero, t\u1ee9c th\u1ed1ng nh\u1ea5t, kh\u00f4ng c\u00f3 kho\u1ea3ng c\u00e1ch, nh\u01b0 Apple ch\u1eb3ng h\u1ea1n. D\u0129 nhi\u00ean Zero l\u00e0 l\u00fd thuy\u1ebft c\u00f2n th\u1ef1c t\u1ebf l\u00e0 kho\u1ea3ng c\u00e1ch nh\u1ecf; c\u00f2n th\u01b0\u01a1ng hi\u1ec7u y\u1ebfu th\u00ec th\u01b0\u1eddng th\u01b0\u01a1ng hi\u1ec7u v\u00e0 tr\u1ea3i nghi\u1ec7m m\u1ed7i \u00f4ng m\u1ed9t b\u1ea7u tr\u1eddi, kho\u1ea3ng c\u00e1ch l\u1edbn.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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S\u1ee9c m\u1ea1nh c\u1ee7a vi\u1ec7c c\u00f3 ch\u1ee7 \u0111\u00edch l\u00e0 t\u1ea1o n\u00ean b\u1ea3n s\u1eafc kh\u00e1c bi\u1ec7t\u2026 n\u1ebfu kh\u00f4ng c\u00f3 ch\u1ee7 \u0111\u00edch th\u00ec t\u1ed5 ch\u1ee9c c\u0169ng s\u1ebd tr\u1ea3i nghi\u1ec7m ng\u1eabu nhi\u00ean\u2026 r\u1ea5t nh\u1ea5t qu\u00e1n v\u1edbi nh\u1eefng \u0111i\u1ec1u kh\u00f4ng nh\u1ea5t qu\u00e1n! Khi \u0111\u00f3 th\u01b0\u01a1ng hi\u1ec7u d\u1ec5 d\u00e0ng b\u1ecb t\u1ed5n th\u01b0\u01a1ng tr\u00ean h\u00e0nh tr\u00ecnh tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

Ngu\u1ed3n: cempartner<\/p>\n","protected":false},"excerpt":{"rendered":"

V\u00ed d\u1ee5 v\u1ec1 tr\u1ea3i nghi\u1ec7m th\u01b0\u01a1ng hi\u1ec7u: Anh \u01a1i, nh\u00e0 b\u1ed1 m\u1eb9 em \u1edf \u1edf R5, ch\u1edf em v\u00e0o R5, ch\u00e1u nh\u00e0 em n\u00f3 \u0111\u1eb7t nh\u1ea7m n\u00ean n\u00f3 ch\u1ec9 b\u1ea5m Royal city th\u00f4i. M\u1eb7c cho \u00f4ng kh\u00e1ch h\u00e0ng n\u00e0i n\u1ec9, anh t\u00e0i x\u1ebf d\u1eebng xe \u1edf c\u1ed5ng ch\u00ednh Royal city c\u00e1ch n\u01a1i kh\u00e1ch h\u00e0ng mu\u1ed1n […]<\/p>\n","protected":false},"author":1,"featured_media":413418,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"topbottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"0","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"","hide":""},"footnotes":""},"categories":[171],"tags":[],"class_list":["post-413397","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-trai-nghiem-khach-hang"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/413397","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=413397"}],"version-history":[{"count":1,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/413397\/revisions"}],"predecessor-version":[{"id":413424,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/413397\/revisions\/413424"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/413418"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=413397"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=413397"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=413397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}