{"id":413175,"date":"2025-01-09T06:08:46","date_gmt":"2025-01-09T06:08:46","guid":{"rendered":"https:\/\/otavietnam.com\/?p=413175"},"modified":"2025-01-09T06:12:51","modified_gmt":"2025-01-09T06:12:51","slug":"cac-phuong-phap-quan-ly-khach-san-toi-uu-hoa-loi-nhuan","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/cac-phuong-phap-quan-ly-khach-san-toi-uu-hoa-loi-nhuan\/","title":{"rendered":"C\u00e1c Ph\u01b0\u01a1ng Ph\u00e1p Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n T\u1ed1i \u01afu H\u00f3a L\u1ee3i Nhu\u1eadn"},"content":{"rendered":"
\n

Trong b\u1ed1i c\u1ea3nh hi\u1ec7n nay, ng\u00e0nh c\u00f4ng nghi\u1ec7p nh\u00e0 h\u00e0ng kh\u00e1ch s\u1ea1n ph\u1ea3i t\u1ef1 l\u00e0m m\u1edbi m\u00ecnh \u0111\u1ec3 th\u00edch nghi v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c m\u1edbi, nh\u1ea5t l\u00e0 v\u1ec1 m\u1eb7t t\u00e0i ch\u00ednh. C\u00e1c chi ph\u00ed cung c\u1ea5p d\u1ecbch v\u1ee5 ho\u00e0n h\u1ea3o ng\u00e0y c\u00e0ng t\u0103ng trong khi s\u1ef1 bi\u1ebfn \u0111\u1ed9ng c\u1ee7a m\u00f9a du l\u1ecbch v\u00e0 t\u1ef7 l\u1ec7 ph\u00f2ng tr\u1ed1ng \u0111\u00f2i h\u1ecfi s\u1ef1 qu\u1ea3n l\u00fd ch\u1eb7t ch\u1ebd h\u01a1n t\u1eeb ph\u00eda c\u00e1c gi\u00e1m \u0111\u1ed1c t\u00e0i ch\u00ednh v\u00e0 k\u1ebf to\u00e1n tr\u01b0\u1edfng.<\/p>\n

Chi\u1ebfn l\u01b0\u1ee3c Gia T\u0103ng L\u1ee3i Nhu\u1eadn cho Kh\u00e1ch S\u1ea1n<\/h2>\n

C\u00f4ng t\u00e1c d\u1ef1 b\u00e1o \u0111\u01b0\u1ee3c coi nh\u01b0 m\u1ed9t nhi\u1ec7m v\u1ee5 thi\u1ebft y\u1ebfu, gi\u00fap c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd c\u00f3 \u0111\u01b0\u1ee3c c\u00e1i nh\u00ecn t\u1ed5ng qu\u00e1t v\u1ec1 t\u00ecnh h\u00ecnh t\u01b0\u01a1ng lai, t\u1eeb \u0111\u00f3 \u0111\u01b0a ra chi\u1ebfn l\u01b0\u1ee3c h\u00e0nh \u0111\u1ed9ng hi\u1ec7u qu\u1ea3. D\u1ef1 b\u00e1o ch\u00ednh x\u00e1c kh\u00f4ng ch\u1ec9 \u0111\u1ebfn t\u1eeb b\u1ed9 ph\u1eadn t\u00e0i ch\u00ednh m\u00e0 c\u00f2n c\u1ea7n s\u1ef1 tham gia c\u1ee7a gi\u00e1m \u0111\u1ed1c b\u00e1n h\u00e0ng v\u00e0 c\u00e1c nh\u00e2n vi\u00ean t\u01b0\u01a1ng \u1ee9ng.<\/p>\n

Vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc d\u1ef1 b\u00e1o m\u1ed9t c\u00e1ch b\u00e0i b\u1ea3n v\u00e0 \u0111\u1ed3ng b\u1ed9 gi\u00fap cho qu\u1ea3n l\u00fd c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c nh\u01b0 front-office, bu\u1ed3ng ph\u00f2ng, v\u00e0 F&B c\u00f3 th\u1ec3 ph\u1ed1i h\u1ee3p ngu\u1ed3n l\u1ef1c m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 h\u01a1n, t\u1eeb \u0111\u00f3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 cho kh\u00e1ch h\u00e0ng m\u00e0 kh\u00f4ng c\u1ea7n t\u0103ng chi ph\u00ed.<\/p>\n

Theo hi\u1ec7p h\u1ed9i HSMAI (Hi\u1ec7p h\u1ed9i Sales & Marketing kh\u00e1ch s\u1ea1n qu\u1ed1c t\u1ebf), m\u1ed9t kh\u00e1ch s\u1ea1n c\u00f3 doanh thu $3 tri\u1ec7u ph\u1ea3i chi t\u1eeb $120 000 \u0111\u1ebfn $150 000 cho chu\u1ed7i kh\u00e1ch s\u1ea1n v\u00e0i n\u0103m tr\u01b0\u1edbc, v\u00e0 con s\u1ed1 n\u00e0y s\u1ebd t\u0103ng t\u1eeb $200 000 \u0111\u1ebfn $250 000 v\u00e0o n\u0103m 2015. R\u00f5 r\u00e0ng, chi ph\u00ed ng\u00e0y c\u00e0ng t\u0103ng nh\u01b0ng doanh thu th\u00ec kh\u00f4ng h\u1eb3n.<\/p>\n

T\u1eadp trung v\u00e0o hi\u1ec7u su\u1ea5t d\u1ef1 b\u00e1o<\/h2>\n

D\u00f9 b\u1ea1n c\u00f3 \u0111ang l\u00e0m vi\u1ec7c \u1edf ng\u00e0nh n\u00e0o \u0111i n\u1eefa, vi\u1ec7c c\u00f3 \u0111\u01b0\u1ee3c b\u1ee9c tranh t\u1ed5ng th\u1ec3 v\u1ec1 t\u01b0\u01a1ng lai s\u1ebd gi\u00fap b\u1ea1n x\u00e1c \u0111\u1ecbnh v\u00e0 l\u00ean k\u1ebf ho\u1ea1ch cho h\u00e0nh \u0111\u1ed9ng n\u00e0o \u0111em \u0111\u1ebfn k\u1ebft qu\u1ea3 t\u1ed1t nh\u1ea5t, \u0111\u1eb7c bi\u1ec7t l\u00e0 trong ng\u00e0nh kh\u00e1ch s\u1ea1n, n\u01a1i m\u00e0 m\u00f9a du l\u1ecbch c\u00f3 \u1ea3nh h\u01b0\u1edfng r\u1ea5t l\u1edbn. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao ch\u00fang ta c\u1ea7n d\u1ef1 b\u00e1o.<\/p>\n

Th\u00f4ng th\u01b0\u1eddng, Tr\u01b0\u1edfng Ph\u00f2ng Kinh Doanh (hay Tr\u01b0\u1edfng ph\u00f2ng T\u00e0i ch\u00ednh) v\u00e0 Gi\u00e1m \u0111\u1ed1c B\u00e1n h\u00e0ng s\u1ebd l\u00e0 nh\u1eefng ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n d\u1ef1 b\u00e1o nhu c\u1ea7u kh\u00e1ch h\u00e0ng, t\u00ednh to\u00e1n gi\u00e1 c\u1ea3 v\u00e0 ki\u1ec3m k\u00ea h\u00e0ng h\u00f3a. Ho\u00e0n th\u00e0nh d\u1ef1 b\u00e1o \u0111\u00fang l\u00fac v\u00e0 ch\u00ednh x\u00e1c r\u1ea5t quan tr\u1ecdng, nh\u01b0ng cung c\u1ea5p cho to\u00e0n b\u1ed9 \u0111\u1ed9i ng\u0169 l\u00e3nh \u0111\u1ea1o b\u1ee9c tranh t\u1ed5ng th\u1ec3 c\u00f2n quan tr\u1ecdng h\u01a1n.<\/p>\n

V\u1edbi c\u00e1c s\u1ed1 li\u1ec7u d\u1ef1 b\u00e1o c\u1ea7n thi\u1ebft, qu\u1ea3n l\u00fd b\u1ed9 ph\u1eadn front-office,bu\u1ed3n ph\u00f2ng, F&B v\u00e0 nh\u1eefng b\u1ed9 ph\u1eadn kh\u00e1c c\u00f3 th\u1ec3 s\u1eafp x\u1ebfp ngu\u1ed3n cung, nh\u00e2n s\u1ef1 v\u00e0 d\u1ecbch v\u1ee5 h\u1ee3p l\u00fd cho kh\u00e1ch h\u00e0ng.<\/p>\n

Kh\u00e1c v\u1edbi s\u1ef1 ch\u00ednh x\u00e1c c\u1ee7a d\u1ef1 b\u00e1o t\u1eadp trung v\u00e0o vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh trong th\u1eddi gian ng\u1eafn, hi\u1ec7u su\u1ea5t d\u1ef1 b\u00e1o l\u1ea1i ch\u00fa tr\u1ecdng v\u00e0o t\u1ea7m nh\u00ecn trong t\u01b0\u01a1ng lai xa h\u01a1n. \u0110\u00f3 l\u00e0 c\u00e1ch \u0111\u1ec3 d\u1ef1 b\u00e1o nhu c\u1ea7u kh\u00e1ch h\u00e0ng nh\u1eadp v\u00e0o v\u0103n h\u00f3a l\u00e0m vi\u1ec7c trong c\u00f4ng ty v\u00e0 \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 c\u1ee7a ho\u1ea1t \u0111\u1ed9ng d\u1ef1 b\u00e1o v\u00e0 ph\u1ea3n \u1ee9ng l\u1ea1i nh\u1eefng \u0111i\u1ec1u ki\u1ec7n thay \u0111\u1ed5i ngo\u00e0i th\u1ecb tr\u01b0\u1eddng, t\u1eeb g\u00f3c nh\u00ecn c\u1ee7a chi ph\u00ed v\u00e0 doanh thu. B\u1eb1ng c\u00e1ch \u0111\u01b0a hi\u1ec7u su\u1ea5t d\u1ef1 b\u00e1o v\u00e0o trong ho\u1ea1t \u0111\u1ed9ng d\u1ef1 b\u00e1o h\u00e0ng ng\u00e0y c\u1ee7a b\u1ea1n, doanh nghi\u1ec7p kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 xem x\u00e9t chu\u1ed7i ho\u1ea1t \u0111\u1ed9ng trong c\u1ea3 th\u1eddi gian ng\u1eafn v\u00e0 t\u01b0\u01a1ng lai xa h\u01a1n.<\/p>\n

Qu\u1ea3n L\u00fd Nh\u00e2n S\u1ef1 V\u00e0 T\u0103ng Quan H\u1ec7 Kh\u00e1ch H\u00e0ng<\/h2>\n

C\u00e1c ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean ch\u1eb7t ch\u1ebd l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t \u0111\u1ec3 t\u1ea1o ra d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n t\u1ed1t h\u01a1n. Ph\u01b0\u01a1ng ti\u1ec7n giao ti\u1ebfp v\u00e0 c\u00e1c bu\u1ed5i h\u1ecdp \u0111\u1ecbnh k\u1ef3 gi\u1eefa c\u00e1c qu\u1ea3n l\u00fd s\u1ebd h\u1ed7 tr\u1ee3 vi\u1ec7c gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 hi\u1ec7u qu\u1ea3 h\u01a1n. Quan h\u1ec7 c\u00f4ng vi\u1ec7c hi\u1ec7u qu\u1ea3 gi\u00fap nh\u00e2n vi\u00ean hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 t\u1eeb \u0111\u00f3 c\u00f3 th\u1ec3 g\u00f3p ph\u1ea7n cung c\u1ea5p ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 cao h\u01a1n.<\/p>\n

T\u1ed1i \u01afu H\u00f3a Ph\u00e2n Kh\u00fac Th\u1ecb Tr\u01b0\u1eddng<\/h2>\n

Vi\u1ec7c ph\u00e2n kh\u00fac th\u1ecb tr\u01b0\u1eddng c\u1ea7n \u0111\u01b0\u1ee3c nghi\u00ean c\u1ee9u k\u1ef9 l\u01b0\u1ee1ng \u0111\u1ec3 c\u00f3 th\u1ec3 hi\u1ec3u r\u00f5 h\u00e0nh vi v\u00e0 nhu c\u1ea7u c\u1ee7a t\u1eebng nh\u00f3m kh\u00e1ch h\u00e0ng. Trong nh\u1eefng m\u00f9a cao \u0111i\u1ec3m, kh\u00e1ch s\u1ea1n c\u1ea7n t\u1eadp trung thu h\u00fat v\u00e0 s\u1eafp x\u1ebfp d\u1ecbch v\u1ee5 cho nh\u1eefng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng nh\u1ea5t. Ng\u01b0\u1ee3c l\u1ea1i, trong m\u00f9a th\u1ea5p \u0111i\u1ec3m, kh\u00e1ch s\u1ea1n c\u1ea7n cung c\u1ea5p nh\u1eefng d\u1ecbch v\u1ee5 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u cao nh\u1ea5t c\u1ee7a kh\u00e1ch.<\/p>\n

\u0110\u1ec3 th\u1ef1c hi\u1ec7n t\u1ed1t ph\u01b0\u01a1ng ph\u00e1p n\u00e0y, vi\u1ec7c s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 v\u00e0 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng. Nh\u1eefng c\u00f4ng c\u1ee5 n\u00e0y s\u1ebd cung c\u1ea5p d\u1eef li\u1ec7u ch\u00ednh x\u00e1c v\u00e0 k\u1ecbp th\u1eddi cho ph\u00e9p kh\u00e1ch s\u1ea1n qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 h\u01a1n th\u1eddi gian kh\u00e1ch l\u01b0u tr\u00fa v\u00e0 t\u00ecnh tr\u1ea1ng c\u1ee7a ph\u00f2ng.<\/p>\n

<\/p>\n

C\u1ea3i Thi\u1ec7n ROI C\u1ee7a Campaign Marketing<\/h2>\n

\u0110\u1ec3 t\u0103ng c\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c chi\u1ebfn d\u1ecbch marketing, c\u00e1c kh\u00e1ch s\u1ea1n c\u1ea7n c\u00f3 c\u00e1i nh\u00ecn to\u00e0n di\u1ec7n v\u1ec1 chi\u1ebfn l\u01b0\u1ee3c marketing v\u00e0 chi ph\u00ed li\u00ean quan. C\u00e1c ph\u00f2ng ban nh\u01b0 b\u00e1n h\u00e0ng, PR, v\u00e0 th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed c\u1ea7n \u0111\u01b0\u1ee3c k\u1ebft h\u1ee3p ch\u1eb7t ch\u1ebd \u0111\u1ec3 c\u1ea3i thi\u1ec7n t\u00e1c \u0111\u1ed9ng t\u1edbi nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch b\u00e0i b\u1ea3n v\u00e0 c\u00f3 chi\u1ebfn l\u01b0\u1ee3c.<\/p>\n

Vi\u1ec7c qu\u1ea3n l\u00fd ROI c\u1ea9n th\u1eadn s\u1ebd gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd hi\u1ec3u r\u00f5 \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 t\u1eebng \u0111\u1ed3ng v\u1ed1n \u0111\u1ea7u t\u01b0 v\u00e0o marketing, t\u1eeb \u0111\u00f3 \u0111i\u1ec1u ch\u1ec9nh c\u00e1c chi\u1ebfn l\u01b0\u1ee3c t\u01b0\u01a1ng \u1ee9ng \u0111\u1ec3 \u0111\u1ea1t hi\u1ec7u qu\u1ea3 cao nh\u1ea5t, \u0111\u1eb7c bi\u1ec7t trong giai \u0111o\u1ea1n kh\u00f4i ph\u1ee5c kinh t\u1ebf hi\u1ec7n nay.<\/p>\n<\/div>\n

Theo b\u00e1o c\u00e1o m\u1edbi nh\u1ea5t c\u1ee7a HSMAI, c\u00f3 ba c\u00e1ch \u0111\u1ec3 t\u1eadn d\u1ee5ng gi\u00e1 tr\u1ecb t\u00e0i nguy\u00ean ph\u00f2ng c\u1ee7a b\u1ea1n :<\/p>\n

\u2013 B\u00e1n ph\u00f2ng theo \u0111\u01a1n v\u1ecb lo\u1ea1i ph\u00f2ng<\/strong> k\u1ec3 c\u1ea3 \u0111\u1ed1i v\u1edbi nh\u00f3m kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p trong th\u1eddi k\u00fd cao \u0111i\u1ec3m s\u1ebd gi\u00fap b\u1ea1n d\u1ec5 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee9c gi\u00e1 trung b\u00ecnh ng\u00e0y (Average daily rate) \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a kh\u00e1ch s\u1ea1n. C\u00e1ch th\u1ee9c b\u00e1n ph\u00f2ng n\u00e0y c\u0169ng s\u1ebd khi\u1ebfn cho c\u00e1c nh\u00e2n vi\u00ean b\u00e1n ph\u00f2ng c\u0169ng nh\u01b0 \u0111\u1ed9i ng\u0169 sale c\u1ee7a b\u1ea1n lu\u00f4n b\u00e1n ph\u00f2ng cao gi\u00e1 tr\u01b0\u1edbc ti\u00ean. C\u00e1c kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 c\u00f3 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i ph\u00f9 h\u1ee3p gi\u00fap c\u1ee7ng c\u1ed1 chi\u1ebfn l\u01b0\u1ee3c n\u00e0y. Trong m\u00f9a th\u1ea5p \u0111i\u1ec3m, ph\u01b0\u01a1ng th\u1ee9c b\u00e1n n\u00e0y \u0111\u01b0\u1ee3c khuy\u1ebfn ngh\u1ecb v\u1edbi s\u1ed1 l\u01b0\u1ee3ng b\u00e1n c\u00f3 gi\u1edbi h\u1ea1n v\u00e0 nh\u1eefng \u1ea3nh h\u01b0\u1edfng c\u1ee7a vi\u1ec7c l\u00e0m n\u00e0y \u0111\u01b0\u1ee3c \u0111\u1eb7t ra v\u00e0 truy\u1ec1n \u0111\u1ea1t m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng.<\/p>\n

\u2013Th\u1ea5u hi\u1ec3u \u0111\u1ed9ng c\u01a1 kh\u00e1ch h\u00e0ng khi l\u1ef1a ch\u1ecdn lo\u1ea1i ph\u00f2ng<\/strong> s\u1ebd gi\u00fap b\u1ea1n \u0111i\u1ec1u ch\u1ec9nh d\u1ecbch v\u1ee5 c\u1ee5a m\u00ecnh t\u00f9y theo ph\u00e2n kh\u00fac kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch t\u0103ng c\u01b0\u1eddng t\u01b0\u01a1ng t\u00e1c d\u1ecbch v\u1ee5 c\u00e1 nh\u00e2n \u0111\u1ed1i v\u1edbi t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng kh\u00e1c nhau, t\u1eeb \u0111\u00f3 gi\u00fap kh\u00e1ch s\u1ea1n c\u00f3 th\u00eam \u0111\u01b0\u1ee3c nh\u1eefng kho\u1ea3n thu kh\u00e1c kh\u00f4ng \u0111\u01b0\u1ee3c xem x\u00e9t t\u1edbi tr\u01b0\u1edbc \u0111\u00f3.<\/p>\n

\u2013 H\u1ea1 th\u1ea5p gi\u00e1 tr\u1ecb nh\u1eadn th\u1ee9c v\u1ec1 t\u00e0i nguy\u00ean ph\u00f2ng b\u1eb1ng c\u00e1ch cho ph\u00e9p check-in s\u1edbm v\u00e0 check-out tr\u1ec5. <\/strong>\u1ea2nh h\u01b0\u1edfng c\u1ee7a vi\u1ec7c check-in s\u1edbm v\u00e0 check-out th\u1ef1c s\u1ef1 l\u1edbn h\u01a1n m\u1ecdi ng\u01b0\u1eddi th\u01b0\u1eddng ngh\u0129. Kh\u00e1ch h\u00e0ng th\u01b0\u1eddng mu\u1ed1n \u0111\u01b0\u1ee3c check-in s\u1edbm, c\u00f3 th\u1ec3 l\u00e0 v\u00ec h\u1ecd m\u1ec7t m\u1ecfi sau chuy\u1ebfn bay \u0111\u00eam ho\u1eb7c h\u1ecd \u0111ang c\u1ea7n ph\u1ea3i \u0111\u1ebfn m\u1ed9t bu\u1ed5i h\u1ecdp kh\u1ea9n ngay l\u1eadp t\u1ee9c, ho\u1eb7c h\u1ecd mu\u1ed1n tr\u00e1nh ph\u1ea3i x\u1ebfp h\u00e0ng check in\/check out \u0111\u00fang gi\u1edd trong ng\u00e0y. T\u00ednh th\u00eam ph\u00ed cho nh\u1eefng ngo\u1ea1i l\u1ec7 n\u00e0y s\u1ebd t\u1ea1o c\u01a1 h\u1ed9i cho b\u1ea1n c\u00f3 th\u00eam chi ph\u00ed v\u00e0 kh\u00e1ch c\u0169ng s\u1ebd c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i v\u00ec y\u00eau c\u1ea7u c\u1ee7a m\u00ecnh \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng.<\/p>\n

Tuy nhi\u00ean, \u0111\u1ec3 c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c tr\u00ean, c\u00e1c kh\u00e1ch s\u1ea1n c\u1ea7n ph\u1ea3i c\u00f3 c\u00e1c ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n\u00a0cung c\u1ea5p nh\u1eefng kh\u00eda c\u1ea1nh s\u00e2u s\u1eafc h\u01a1n gi\u00fap qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c th\u1eddi gian kh\u00e1ch mong mu\u1ed1n \u0111\u1ebfn v\u00e0 \u0111i, d\u1eef li\u1ec7u v\u1ec1 th\u1eddi gian tr\u1ed1ng ph\u00f2ng th\u1ef1c t\u1ebf v\u00e0 t\u00ecnh tr\u1ea1ng gi\u1eef ph\u00f2ng\u2026, t\u1ea5t c\u1ea3 c\u00e1c nhu c\u1ea7u n\u00e0y \u0111\u1ec1u \u0111\u00f2i h\u1ecfi s\u1ef1 l\u01b0u \u0111\u1ed9ng v\u00e0 linh ho\u1ea1t trong \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7.<\/p>\n","protected":false},"excerpt":{"rendered":"

Trong b\u1ed1i c\u1ea3nh hi\u1ec7n nay, ng\u00e0nh c\u00f4ng nghi\u1ec7p nh\u00e0 h\u00e0ng kh\u00e1ch s\u1ea1n ph\u1ea3i t\u1ef1 l\u00e0m m\u1edbi m\u00ecnh \u0111\u1ec3 th\u00edch nghi v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c m\u1edbi, nh\u1ea5t l\u00e0 v\u1ec1 m\u1eb7t t\u00e0i ch\u00ednh. C\u00e1c chi ph\u00ed cung c\u1ea5p d\u1ecbch v\u1ee5 ho\u00e0n h\u1ea3o ng\u00e0y c\u00e0ng t\u0103ng trong khi s\u1ef1 bi\u1ebfn \u0111\u1ed9ng c\u1ee7a m\u00f9a du l\u1ecbch v\u00e0 t\u1ef7 l\u1ec7 […]<\/p>\n","protected":false},"author":1,"featured_media":413176,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"format":"standard","override":[{"template":"1","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"bottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author_image":"1","show_post_date":"1","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"1","post_reading_time_wpm":"500","post_calculate_word_method":"str_word_count","show_zoom_button":"0","zoom_button_out_step":"2","zoom_button_in_step":"3","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"0"}],"image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post_position":"meta","trending_post_label":"Trending","sponsored_post_label":"Sponsored by","disable_ad":"0","subtitle":""},"jnews_primary_category":[],"footnotes":""},"categories":[172],"tags":[],"class_list":["post-413175","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nghe-du-lich"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/413175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=413175"}],"version-history":[{"count":3,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/413175\/revisions"}],"predecessor-version":[{"id":442358,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/413175\/revisions\/442358"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/413176"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=413175"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=413175"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=413175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}