{"id":404012,"date":"2023-12-23T15:30:31","date_gmt":"2023-12-23T15:30:31","guid":{"rendered":"https:\/\/otavietnam.com\/?p=404012"},"modified":"2023-12-27T16:40:08","modified_gmt":"2023-12-27T16:40:08","slug":"10-y-tuong-de-cham-soc-khach-hang-otas-cho-khach-san","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/10-y-tuong-de-cham-soc-khach-hang-otas-cho-khach-san\/","title":{"rendered":"10 \u00fd t\u01b0\u1edfng \u0111\u1ec3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng OTAs cho kh\u00e1ch s\u1ea1n"},"content":{"rendered":"
Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau khi h\u1ecd \u0111\u00e3 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 \u0111\u1eb7t ph\u00f2ng tr\u00ean OTAs (Online Travel Agencies) l\u00e0 m\u1ed9t c\u01a1 h\u1ed9i t\u1ed1t \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i v\u00e0 t\u0103ng c\u01b0\u1eddng tr\u1ea3i nghi\u1ec7m c\u1ee7a h\u1ecd. Do \u0111o, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng lu\u00f4n \u0111\u01b0\u1ee3c coi tr\u1ecdng h\u00e0ng \u0111\u1ea7u. B\u1edfi kh\u00e1ch h\u00e0ng ch\u00ednh l\u00e0 ng\u01b0\u1eddi cu\u1ed1i c\u00f9ng quy\u1ebft \u0111\u1ecbnh \u0111\u1ebfn doanh s\u1ed1. C\u0169ng nh\u01b0 s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng b\u00e1n ra. D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng t\u1ed1t s\u1ebd gi\u00fap n\u00e2ng cao l\u00f2ng trung th\u00e0nh c\u1ee7a h\u1ecd. V\u00e0 ng\u01b0\u1ee3c l\u1ea1i, n\u1ebfu c\u00f3 nh\u1eefng sai l\u1ea7m \u0111\u00e1ng ti\u1ebfc th\u00ec ch\u1eafc ch\u1eafn n\u00f3 s\u1ebd \u1ea3nh h\u01b0\u1edfng kh\u00f4ng nh\u1ecf \u0111\u1ebfn vi\u1ec7c kinh doanh c\u1ee7a kh\u00e1ch s\u1ea1n. C\u00f9ng OTAVN tham kh\u1ea3o c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u1ec3 ch\u0103m s\u00f3c v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u00e3 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5\/ \u0111\u1eb7t ph\u00f2ng t\u1eeb k\u00eanh OTA.<\/div>\n
\n
\"Otavn
Otavn Ota Viet Nam Website 10 Y Tuong De Cham Soc Khach Hang Otas Cho Khach San 2<\/figcaption><\/figure>\n

10 \u00fd t\u01b0\u1edfng \u0111\u1ec3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng OTAs cho kh\u00e1ch s\u1ea1n<\/h2>\n

D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 \u00fd t\u01b0\u1edfng \u0111\u1ec3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u00e3 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 \u0111\u1eb7t ph\u00f2ng qua OTAs:<\/p>\n

    \n
  1. G\u1eedi Email C\u1ea3m \u01a0n:<\/strong>\n
      \n
    • G\u1eedi m\u1ed9t email\/ tin nh\u1eafn g\u1eedi cho kh\u00e1ch h\u00e0ng c\u1ea3m \u01a1n ngay sau khi kh\u00e1ch h\u00e0ng ho\u00e0n t\u1ea5t vi\u1ec7c \u0111\u1eb7t ph\u00f2ng. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 l\u00e0m cho h\u1ecd c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 m\u00e0 c\u00f2n t\u1ea1o ra m\u1ed9t \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c.<\/li>\n<\/ul>\n<\/li>\n
    • Cung C\u1ea5p Th\u00f4ng Tin Chi Ti\u1ebft v\u1ec1 \u0110\u1eb7t Ph\u00f2ng:<\/strong>\n
        \n
      • G\u1eedi m\u1ed9t email\/ tin nh\u1eafn x\u00e1c nh\u1eadn \u0111\u1eb7t ph\u00f2ng chi ti\u1ebft, bao g\u1ed3m th\u00f4ng tin v\u1ec1 lo\u1ea1i ph\u00f2ng, gi\u00e1, v\u00e0 c\u00e1c d\u1ecbch v\u1ee5 \u0111i k\u00e8m. \u0110i\u1ec1u n\u00e0y gi\u00fap kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y an t\u00e2m v\u00e0 chu\u1ea9n b\u1ecb t\u1ed1t h\u01a1n cho chuy\u1ebfn \u0111i.<\/li>\n<\/ul>\n<\/li>\n
      • G\u1eedi H\u01b0\u1edbng D\u1eabn V\u1ec1 N\u01a1i \u1ede:<\/strong>\n
          \n
        • G\u1eedi m\u1ed9t email\/tin nh\u1eafn tr\u01b0\u1edbc chuy\u1ebfn \u0111i v\u1edbi h\u01b0\u1edbng d\u1eabn chi ti\u1ebft v\u1ec1 vi\u1ec7c \u0111\u1ebfn v\u00e0 \u0111i l\u1ea1i t\u1eeb s\u00e2n bay, c\u00e1c ti\u1ec7n \u00edch xung quanh kh\u00e1ch s\u1ea1n, v\u00e0 nh\u1eefng \u0111\u1ecba \u0111i\u1ec3m du l\u1ecbch n\u1ed5i ti\u1ebfng g\u1ea7n \u0111\u00f3.<\/li>\n<\/ul>\n<\/li>\n
        • T\u1ea1o C\u01a1 H\u1ed9i \u0110\u1eb7c Bi\u1ec7t Cho Kh\u00e1ch H\u00e0ng Trung Loyal:<\/strong>\n
            \n
          • Cho kh\u00e1ch h\u00e0ng trung th\u00e0nh, cung c\u1ea5p \u01b0u \u0111\u00e3i \u0111\u1eb7c bi\u1ec7t nh\u01b0 ph\u00f2ng n\u00e2ng c\u1ea5p mi\u1ec5n ph\u00ed, voucher gi\u1ea3m gi\u00e1 cho c\u00e1c d\u1ecbch v\u1ee5 n\u1ed9i dung kh\u00e1c, ho\u1eb7c \u01b0u \u0111\u00e3i h\u1ea5p d\u1eabn khi h\u1ecd quay l\u1ea1i.<\/li>\n<\/ul>\n<\/li>\n
          • Thu Th\u1eadp Ph\u1ea3n H\u1ed3i:<\/strong>\n
              \n
            • G\u1eedi m\u1ed9t b\u1ea3ng c\u00e2u h\u1ecfi \u0111\u00e1nh gi\u00e1 sau chuy\u1ebfn \u0111i \u0111\u1ec3 thu th\u1eadp ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y gi\u00fap b\u1ea1n hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 tr\u1ea3i nghi\u1ec7m c\u1ee7a h\u1ecd v\u00e0 cung c\u1ea5p c\u01a1 h\u1ed9i \u0111\u1ec3 c\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5.<\/li>\n<\/ul>\n<\/li>\n
            • G\u1eedi \u01afu \u0110\u00e3i \u0110\u1eb7c Bi\u1ec7t Cho L\u1ea7n Ti\u1ebfp Theo:<\/strong>\n
                \n
              • H\u00e3y g\u1eedi m\u1ed9t \u01b0u \u0111\u00e3i \u0111\u1eb7c bi\u1ec7t cho l\u1ea7n \u0111\u1eb7t ph\u00f2ng ti\u1ebfp theo tr\u1ef1c ti\u1ebfp th\u00f4ng qua trang web c\u1ee7a kh\u00e1ch s\u1ea1n. \u0110i\u1ec1u n\u00e0y khuy\u1ebfn kh\u00edch kh\u00e1ch h\u00e0ng quay l\u1ea1i tr\u1ef1c ti\u1ebfp thay v\u00ec s\u1eed d\u1ee5ng OTAs.<\/li>\n<\/ul>\n<\/li>\n
              • H\u1ecfi \u00dd Ki\u1ebfn v\u1ec1 Tr\u1ea3i Nghi\u1ec7m:<\/strong>\n
                  \n
                • H\u1ecfi v\u1ec1 tr\u1ea3i nghi\u1ec7m tr\u01b0\u1edbc khi kh\u00e1ch tr\u1ea3 ph\u00f2ng<\/li>\n
                • G\u1eedi m\u1ed9t email sau chuy\u1ebfn \u0111i \u0111\u1ec3 h\u1ecfi \u00fd ki\u1ebfn v\u1ec1 tr\u1ea3i nghi\u1ec7m. Kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c l\u1eafng nghe v\u00e0 \u0111\u00e1nh gi\u00e1 khi h\u1ecd c\u00f3 c\u01a1 h\u1ed9i chia s\u1ebb \u00fd ki\u1ebfn.<\/li>\n<\/ul>\n<\/li>\n
                • T\u1ea1o Ch\u01b0\u01a1ng Tr\u00ecnh Th\u01b0\u1edfng Trung Loyal:<\/strong>\n
                    \n
                  • T\u1ea1o m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh th\u01b0\u1edfng cho kh\u00e1ch h\u00e0ng trung th\u00e0nh, trong \u0111\u00f3 h\u1ecd c\u00f3 th\u1ec3 t\u00edch \u0111i\u1ec3m ho\u1eb7c nh\u1eadn c\u00e1c \u01b0u \u0111\u00e3i \u0111\u1eb7c bi\u1ec7t m\u1ed7i khi \u0111\u1eb7t ph\u00f2ng qua OTAs ho\u1eb7c tr\u1ef1c ti\u1ebfp.<\/li>\n<\/ul>\n<\/li>\n
                  • H\u1ed7 Tr\u1ee3 24\/7:<\/strong>\n
                      \n
                    • Cung c\u1ea5p th\u00f4ng tin li\u00ean h\u1ec7 d\u1ef1 ph\u00f2ng v\u00e0 h\u1ed7 tr\u1ee3 24\/7 trong tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng g\u1eb7p v\u1ea5n \u0111\u1ec1 ho\u1eb7c c\u1ea7n s\u1ef1 gi\u00fap \u0111\u1ee1 b\u1eb1ng m\u1ed9t s\u1ed1 Hotline duy nh\u1ea5t xuy\u00ean su\u1ed1t cho kh\u00e1ch h\u00e0ng. S\u1ed1 hotline c\u1ee7a kh\u00e1ch s\u1ea1n n\u00ean cho nh\u00e2n vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng qu\u1ea3n l\u00fd, s\u1eed d\u1ee5ng, bu\u1ed5i t\u1ed1i hay ng\u00e0y ngh\u1ec9 th\u00ec s\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u01b0\u1ee3c chuy\u1ec3n cho c\u00e1c nh\u00e2n vi\u00ean thay th\u1ebf nh\u01b0 l\u1ec5 t\u00e2n. N\u1ebfu bu\u1ed5i t\u1ed1i kh\u00e1ch s\u1ea1n c\u00f3 nh\u00e2n vi\u00ean tr\u1ef1c ca \u0111\u00eam, h\u00e3y \u0111\u1ec3 s\u1ed1 hotline cho nh\u00e2n vi\u00ean tr\u1ef1c ca \u0111\u00eam.<\/li>\n<\/ul>\n<\/li>\n
                    • Chia S\u1ebb Khuy\u1ebfn M\u00e3i D\u1ef1a Tr\u00ean L\u1ecbch Tr\u00ecnh:<\/strong>\n
                        \n
                      • G\u1eedi c\u00e1c th\u00f4ng b\u00e1o v\u1ec1 khuy\u1ebfn m\u00e3i \u0111\u1eb7c bi\u1ec7t ho\u1eb7c gi\u1ea3m gi\u00e1 cho nh\u1eefng d\u1ecbp l\u1ec5, s\u1ef1 ki\u1ec7n ho\u1eb7c m\u00f9a du l\u1ecbch \u0111\u1eb7c bi\u1ec7t.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n

                        Nh\u1eefng \u00fd t\u01b0\u1edfng tr\u00ean c\u00f3 th\u1ec3 gi\u00fap kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c quan t\u00e2m v\u00e0 c\u00f3 tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c khi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 \u0111\u1eb7t ph\u00f2ng qua OTAs. \u0110\u1ed3ng th\u1eddi, ch\u00fang c\u0169ng t\u1ea1o c\u01a1 h\u1ed9i \u0111\u1ec3 t\u0103ng c\u01b0\u1eddng quan h\u1ec7 v\u00e0 kh\u00edch l\u1ec7 kh\u00e1ch h\u00e0ng quay l\u1ea1i.<\/p>\n

                        \"Otavn
                        Otavn Ota Viet Nam Website 10 Y Tuong De Cham Soc Khach Hang Otas Cho Khach San Sai Lam<\/figcaption><\/figure>\n

                        4 Sai L\u1ea7m Ph\u1ed5 Bi\u1ebfn Nh\u1ea5t V\u1ec1 D\u1ecbch V\u1ee5 v\u1edbi kh\u00e1ch h\u00e0ng OTAs<\/span><\/h2>\n

                        Khi kinh doanh kh\u00e1ch s\u1ea1n tr\u00ean c\u00e1c trang web \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn (OTAs), c\u00f3 m\u1ed9t s\u1ed1 sai l\u1ea7m ph\u1ed5 bi\u1ebfn m\u00e0 c\u00e1c doanh nghi\u1ec7p th\u01b0\u1eddng g\u1eb7p ph\u1ea3i khi ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. H\u00e3y c\u00f9ng ezCloud kh\u00e1m ph\u00e1 nh\u1eefng sai l\u1ea7m n\u00e0y \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 tr\u00e1nh ch\u00fang v\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng t\u1ed1t nh\u1ea5t.<\/p>\n

                        1. Kh\u00f4ng Chuy\u00ean T\u00e2m v\u00e0o Vi\u1ec7c \u0110\u00e0o T\u1ea1o D\u1ecbch V\u1ee5 Kh\u00e1ch H\u00e0ng Cho Nh\u00e2n Vi\u00ean<\/strong><\/p>\n

                        Kevin Stephan, Gi\u00e1m \u0111\u1ed1c B\u00e1n h\u00e0ng cao c\u1ea5p t\u1ea1i Hannover Toyota, nh\u1ea5n m\u1ea1nh r\u1eb1ng m\u1ed9t trong nh\u1eefng l\u1ed7i quan tr\u1ecdng nh\u1ea5t l\u00e0 thi\u1ebfu s\u1ef1 ch\u00fa \u00fd \u0111\u1ed1i v\u1edbi vi\u1ec7c \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u1ec1 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. Nh\u00e2n vi\u00ean l\u00e0 b\u1ed9 m\u1eb7t \u0111\u1ea1i di\u1ec7n cho kh\u00e1ch s\u1ea1n, v\u00e0 b\u1ea5t k\u1ef3 s\u01a1 su\u1ea5t nh\u1ecf n\u00e0o trong t\u00e1c phong ph\u1ee5c v\u1ee5 c\u0169ng c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u. \u0110\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng t\u1ed1t, \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean l\u00e0 b\u01b0\u1edbc quan tr\u1ecdng kh\u00f4ng th\u1ec3 b\u1ecf qua.<\/p>\n

                        2. Thi\u1ebfu C\u00e1c Th\u00f4ng Tin Th\u1ef1c T\u1ebf tr\u00ean OTAs<\/strong><\/p>\n

                        Chris Post, CEO c\u1ee7a Sacramento, l\u01b0u \u00fd r\u1eb1ng nhi\u1ec1u doanh nghi\u1ec7p thi\u1ebfu c\u00e1c th\u00f4ng tin th\u1ef1c t\u1ebf v\u1ec1 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc khi kh\u00e1ch h\u00e0ng \u0111\u1eb7t ph\u00f2ng. \u0110\u1ec3 thu h\u00fat kh\u00e1ch h\u00e0ng, \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi th\u00f4ng tin nh\u01b0 \u0111\u1ecba ch\u1ec9, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, menu v\u00e0 \u0111\u00e1nh gi\u00e1 tr\u1ef1c tuy\u1ebfn \u0111\u1ec1u \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt tr\u00ean c\u00e1c OTAs. \u0110\u00e2y l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng ti\u1ebfp c\u1eadn v\u1edbi th\u00f4ng tin v\u1ec1 kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n.<\/p>\n

                        3. Thi\u1ebfu Chuy\u00ean Nghi\u1ec7p Khi X\u1eed L\u00fd Ph\u00e0n N\u00e0n c\u1ee7a Kh\u00e1ch H\u00e0ng<\/strong><\/p>\n

                        Kh\u00e1ch h\u00e0ng l\u00e0 trung t\u00e2m c\u1ee7a doanh nghi\u1ec7p, v\u00e0 s\u1ef1 chuy\u00ean nghi\u1ec7p khi x\u1eed l\u00fd ph\u00e0n n\u00e0n l\u00e0 quan tr\u1ecdng. Thay v\u00ec n\u1ed5i gi\u1eadn, h\u00e3y l\u1eafng nghe kh\u00e1ch h\u00e0ng v\u1ec1 l\u00fd do h\u1ecd kh\u00f4ng h\u00e0i l\u00f2ng. X\u1eed l\u00fd v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch chuy\u00ean nghi\u1ec7p v\u00e0 \u0111\u1ec1 xu\u1ea5t gi\u1ea3i ph\u00e1p l\u00e0m h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng. H\u00e0nh \u0111\u1ed9ng n\u00e0y gi\u00fap kh\u00e1ch s\u1ea1n gi\u1eef \u0111\u01b0\u1ee3c uy t\u00edn trong l\u00f2ng kh\u00e1ch h\u00e0ng.<\/p>\n

                        4. Kh\u00f4ng T\u1ea1o Ra V\u0103n H\u00f3a L\u1ea5y Kh\u00e1ch H\u00e0ng l\u00e0m Trung T\u00e2m<\/strong><\/p>\n

                        D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng t\u1ed1t c\u1ea7n ph\u1ea3i tr\u1edf th\u00e0nh m\u1ed9t ph\u1ea7n c\u1ee7a v\u0103n h\u00f3a t\u1ed5 ch\u1ee9c, kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t c\u00f4ng vi\u1ec7c. C\u00e1c doanh nghi\u1ec7p c\u1ea7n t\u1eadp trung v\u00e0o kh\u00e1ch h\u00e0ng v\u00e0 x\u00e2y d\u1ef1ng n\u1ec1n v\u0103n h\u00f3a t\u00edch c\u1ef1c trong m\u1ed7i nh\u00e2n vi\u00ean. \u0110i\u1ec1u n\u00e0y s\u1ebd t\u1ea1o ra t\u00e1c \u0111\u1ed9ng th\u1ef1c s\u1ef1 t\u1eeb tr\u00ean xu\u1ed1ng d\u01b0\u1edbi v\u00e0 gi\u00fap c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t c\u1ee7a to\u00e0n b\u1ed9 doanh nghi\u1ec7p. \u0110\u1eebng l\u01a1 l\u00e0 v\u1ea5n \u0111\u1ec1 n\u00e0y n\u1ebfu mu\u1ed1n kinh doanh kh\u00e1ch s\u1ea1n hi\u1ec7u qu\u1ea3 tr\u00ean OTAs.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

                        Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau khi h\u1ecd \u0111\u00e3 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 \u0111\u1eb7t ph\u00f2ng tr\u00ean OTAs (Online Travel Agencies) l\u00e0 m\u1ed9t c\u01a1 h\u1ed9i t\u1ed1t \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i v\u00e0 t\u0103ng c\u01b0\u1eddng tr\u1ea3i nghi\u1ec7m c\u1ee7a h\u1ecd. Do \u0111o, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng lu\u00f4n \u0111\u01b0\u1ee3c coi tr\u1ecdng h\u00e0ng \u0111\u1ea7u. B\u1edfi kh\u00e1ch h\u00e0ng ch\u00ednh […]<\/p>\n","protected":false},"author":1,"featured_media":404091,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"topbottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"0","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"161","hide":""},"footnotes":""},"categories":[17,161],"tags":[223],"class_list":["post-404012","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing","category-sale-otas","tag-kenh-ota"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/404012","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=404012"}],"version-history":[{"count":2,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/404012\/revisions"}],"predecessor-version":[{"id":404095,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/404012\/revisions\/404095"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/404091"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=404012"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=404012"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=404012"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}