{"id":397031,"date":"2023-12-18T09:56:09","date_gmt":"2023-12-18T09:56:09","guid":{"rendered":"https:\/\/otavietnam.com\/?p=397031"},"modified":"2023-12-18T09:57:58","modified_gmt":"2023-12-18T09:57:58","slug":"cach-giam-ty-le-khach-khong-den-noshow","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/cach-giam-ty-le-khach-khong-den-noshow\/","title":{"rendered":"C\u00e1ch gi\u1ea3m t\u1ef7 l\u1ec7 kh\u00e1ch kh\u00f4ng \u0111\u1ebfn (Noshow)"},"content":{"rendered":"
\n

No show l\u00e0 m\u1ed9t t\u00ecnh hu\u1ed1ng kh\u00f4ng ai mong mu\u1ed1n c\u1ee7a ng\u01b0\u1eddi l\u00e0m kh\u00e1ch s\u1ea1n, l\u00e0m gi\u1ea3m doanh thu v\u00e0 g\u00e2y n\u00ean nhi\u1ec1u phi\u1ebfn to\u00e1i. V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 gi\u1ea3m t\u1ef7 l\u1ec7 n\u00e0y, h\u1ea1n ch\u1ebf t\u1ed1i thi\u1ec3u nh\u1eefng thi\u1ec7t h\u1ea1i kh\u00f4ng \u0111\u00e1ng c\u00f3 khi kinh doanh kh\u00e1ch s\u1ea1n?<\/p>\n

Nh\u1eadn di\u1ec7n kh\u00e1ch No show<\/h2>\n

No show trong ng\u00e0nh d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 nh\u1eefng ng\u01b0\u1eddi kh\u00e1ch \u0111\u00e3 \u0111\u1eb7t ph\u00f2ng, \u0111\u1eb7t c\u1ecdc v\u00e0 ch\u1ed1t th\u1eddi gian \u0111\u1ebfn, nh\u01b0ng cu\u1ed1i c\u00f9ng l\u1ea1i kh\u00f4ng \u0111\u1ebfn. No show \u0111\u1eb7t ng\u01b0\u1eddi l\u00e0m d\u1ecbch v\u1ee5 v\u00e0o m\u1ed9t t\u00e2m th\u1ebf b\u1ecb \u0111\u1ed9ng, kh\u00f4ng r\u00f5 s\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a h\u1ecd l\u00e0 khi n\u00e0o, v\u00e0 c\u00f3 n\u00ean cho ng\u01b0\u1eddi kh\u00e1c nh\u1eadn \u0111\u1eb7t ph\u00f2ng \u0111\u00f3 hay kh\u00f4ng.<\/p>\n

Kh\u00e1ch \u0111\u1ec3 x\u1ea3y ra t\u00ecnh hu\u1ed1ng no show th\u01b0\u1eddng v\u00ec c\u00e1c l\u00fd do sau:<\/span><\/h3>\n
    \n
  • Kh\u00e1ch kh\u00f4ng nh\u1edb vi\u1ec7c \u0111\u00e3 \u0111\u1eb7t ph\u00f2ng, c\u00f3 th\u1ec3 do \u0111\u1eb7t \u0111\u00e3 l\u00e2u qu\u00e1 ho\u1eb7c do kh\u00e1ch s\u1ea1n kh\u00f4ng th\u00f4ng b\u00e1o v\u1ec1 vi\u1ec7c \u0111\u1eb7t ph\u00f2ng th\u00e0nh c\u00f4ng.<\/li>\n
  • Kh\u00e1ch g\u1eb7p bi\u1ebfn c\u1ed1 \u0111\u1ed9t xu\u1ea5t n\u00ean kh\u00f4ng th\u1ec3 \u0111\u1ebfn \u1edf, v\u00ed d\u1ee5 nh\u01b0 \u0111\u1ed5i l\u1ecbch di chuy\u1ec3n, \u0111\u1ed5i \u0111\u1ecba \u0111i\u1ec3m c\u00f4ng t\u00e1c, hay r\u1ee7i ro nghi\u00eam tr\u1ecdng h\u01a1n l\u00e0 tai n\u1ea1n, h\u1ecfng xe c\u1ed9 tr\u00ean \u0111\u01b0\u1eddng\u2026<\/li>\n
  • Kh\u00e1ch t\u00ecm \u0111\u01b0\u1ee3c m\u1ed9t g\u1ee3i \u00fd t\u1ed1t h\u01a1n n\u00ean b\u1ecf booking tr\u01b0\u1edbc \u0111\u00f3 \u0111\u00e3 \u0111\u1eb7t m\u00e0 kh\u00f4ng th\u00f4ng b\u00e1o.<\/li>\n<\/ul>\n

    Kh\u00e1ch no show s\u1ebd g\u00e2y n\u00ean nh\u1eefng t\u00e1c \u0111\u1ed9ng sau \u0111\u1ebfn kh\u00e1ch s\u1ea1n:<\/span><\/h3>\n
      \n
    • \u0110\u1eb7t l\u1ec5 t\u00e2n v\u00e0o t\u00e2m th\u1ebf b\u1ecb \u0111\u1ed9ng, kh\u00f4ng bi\u1ebft kh\u00e1ch khi n\u00e0o \u0111\u1ebfn \u0111\u1ec3 chu\u1ea9n b\u1ecb, s\u1eafp x\u1ebfp cho ph\u00f9 h\u1ee3p.<\/li>\n
    • Khi\u1ebfn m\u1ecdi ng\u01b0\u1eddi lo l\u1eafng v\u00ec kh\u00f4ng r\u00f5 kh\u00e1ch c\u00f3 g\u1eb7p ph\u1ea3i chuy\u1ec7n g\u00ec tr\u00ean \u0111\u01b0\u1eddng hay kh\u00f4ng.<\/li>\n
    • Gi\u00e1n ti\u1ebfp t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn c\u00f4ng su\u1ea5t ph\u00f2ng<\/strong>,\u00a0t\u1ea1o n\u00ean ph\u00f2ng tr\u1ed1ng, v\u00ec ph\u00f2ng hi\u1ec7n t\u1ea1i \u0111ang trong tr\u1ea1ng th\u00e1i ch\u1edd kh\u00e1ch \u0111\u1ebfn.<\/li>\n
    • Khi t\u1ef7 l\u1ec7 no show t\u0103ng, kh\u00e1ch s\u1ea1n s\u1ebd ch\u1ecbu m\u1ed9t thi\u1ec7t h\u1ea1i v\u00f4 c\u00f9ng \u0111\u00e1ng k\u1ec3, qua \u0111\u00f3 gi\u00e1n ti\u1ebfp \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn l\u1ee3i nhu\u1eadn chung.<\/li>\n<\/ul>\n
      \"Otavn
      Otavn Ota Viet Nam Website Cach Giam Ty Le Khach Khong Den Noshow2<\/figcaption><\/figure>\n

      Quy tr\u00ecnh x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng noshow chuy\u00ean nghi\u1ec7p<\/h2>\n

      Kh\u00e1ch khi \u0111\u1eb7t ph\u00f2ng s\u1ebd c\u00f3 2 tr\u01b0\u1eddng h\u1ee3p r\u00f5 r\u00e0ng: kh\u00e1ch c\u00f3 \u0111\u1ea3m b\u1ea3o v\u00e0 kh\u00e1ch kh\u00f4ng c\u00f3 \u0111\u1ea3m b\u1ea3o. Kh\u00e1ch c\u00f3 \u0111\u1ea3m b\u1ea3o l\u00e0 kh\u00e1ch \u0111\u00e3 \u0111\u1eb7t c\u1ecdc m\u1ed9t ph\u1ea7n, ho\u1eb7c to\u00e0n b\u1ed9 chi ph\u00ed thu\u00ea ph\u00f2ng. Kh\u00e1ch kh\u00f4ng c\u00f3 \u0111\u1ea3m b\u1ea3o l\u00e0 kh\u00e1ch kh\u00f4ng tr\u1ea3 tr\u01b0\u1edbc ti\u1ec1n c\u1ecdc.<\/p>\n

      X\u1eed l\u00fd t\u00ecnh hu\u1ed1ng no show v\u1edbi kh\u00e1ch c\u00f3 \u0111\u1ea3m b\u1ea3o<\/em><\/strong><\/span><\/h3>\n

      V\u1edbi t\u00ecnh hu\u1ed1ng n\u00e0y, doanh thu c\u1ee7a kh\u00e1ch s\u1ea1n s\u1ebd kh\u00f4ng b\u1ecb \u1ea3nh h\u01b0\u1edfng n\u1ebfu l\u1ec5 t\u00e2n nhanh nh\u1ea1y, x\u1eed l\u00fd \u0111\u00fang quy tr\u00ecnh nh\u01b0 sau:<\/p>\n

      Ki\u1ec3m tra th\u00f4ng tin c\u1ee7a kh\u00e1ch, li\u00ean l\u1ea1c x\u00e1c nh\u1eadn<\/h4>\n

      Th\u00f4ng qua th\u00f4ng tin li\u00ean l\u1ea1c, n\u1eafm t\u00ecnh h\u00ecnh hi\u1ec7n t\u1ea1i c\u1ee7a kh\u00e1ch \u0111\u00e3 \u0111\u1eb7t ph\u00f2ng, x\u00e1c nh\u1eadn vi\u1ec7c kh\u00e1ch c\u00f3 \u0111\u1ebfn nh\u1eadn ph\u00f2ng hay kh\u00f4ng. Kh\u00e1ch s\u1ea1n c\u1ea7n x\u00e2y d\u1ef1ng quy t\u1eafc \u0111\u00f3n \u0111\u1ee3i kh\u00e1ch trong bao l\u00e2u khi \u0111\u1ebfn mu\u1ed9n so v\u1edbi th\u1eddi gian \u0111\u00e3 th\u1ed1ng nh\u1ea5t t\u1eeb tr\u01b0\u1edbc.<\/p>\n

      Chuy\u1ec3n \u0111\u1ed5i t\u00ecnh tr\u1ea1ng ph\u00f2ng hi\u1ec7n t\u1ea1i<\/h4>\n

      Kho\u1ea3n ph\u00ed tr\u1ea3 tr\u01b0\u1edbc th\u01b0\u1eddng \u0111\u01b0\u1ee3c xem l\u00e0 b\u1ea3o hi\u1ec3m, \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00e1ch s\u1ea1n kh\u00f4ng b\u1ecb t\u00e1c \u0111\u1ed9ng n\u1ebfu kh\u00e1ch kh\u00f4ng \u0111\u1ebfn. Th\u00f4ng th\u01b0\u1eddng, n\u1ebfu kh\u00e1ch \u0111\u00e3 \u0111\u1eb7t c\u1ecdc nh\u01b0ng kh\u00f4ng \u0111\u1ebfn v\u00e0 b\u00e1o tr\u01b0\u1edbc m\u1ed9t kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh, th\u00ec kho\u1ea3n ti\u1ec1n \u0111\u1eb7t c\u1ecdc n\u00e0y s\u1ebd b\u1ecb m\u1ea5t.<\/p>\n

      Do v\u1eady, kh\u00e1ch s\u1ea1n c\u0169ng c\u1ea7n l\u00e0m r\u00f5 th\u00f4ng tin, c\u00f3 ch\u00ednh s\u00e1ch ph\u00f9 h\u1ee3p \u0111\u1ec3 kh\u00f4ng t\u1ea1o c\u1ea3m gi\u00e1c kh\u00f3 ch\u1ecbu, thi\u1ebfu t\u00f4n tr\u1ecdng v\u1edbi kh\u00e1ch h\u00e0ng trong nh\u1eefng t\u00ecnh hu\u1ed1ng nh\u1ea5t \u0111\u1ecbnh.<\/p>\n

      \"Otavn
      Otavn Ota Viet Nam Website Cach Giam Ty Le Khach Khong Den Noshow3<\/figcaption><\/figure>\n

      X\u1eed l\u00fd t\u00ecnh hu\u1ed1ng no show v\u1edbi kh\u00e1ch kh\u00f4ng c\u00f3 \u0111\u1ea3m b\u1ea3o<\/em><\/strong><\/span><\/h2>\n

      V\u1edbi t\u00ecnh hu\u1ed1ng n\u00e0y, kh\u00e1ch s\u1ea1n c\u0169ng nh\u01b0 l\u1ec5 t\u00e2n c\u1ea7n s\u1eb5n s\u00e0ng trong tr\u1ea1ng th\u00e1i b\u00e1n ph\u00f2ng khi qu\u00e1 gi\u1edd nh\u1eadn ph\u00f2ng, \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o doanh thu kh\u00f4ng b\u1ecb \u1ea3nh h\u01b0\u1edfng nghi\u00eam tr\u1ecdng.<\/p>\n

      Ki\u1ec3m tra kh\u00e1ch \u0111\u1ebfn trong ng\u00e0y<\/strong><\/em><\/span><\/h3>\n

      S\u1ebd c\u00f3 m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch \u0111\u0103ng k\u00fd th\u00f4ng tin l\u00e0 m\u1ed9t \u0111\u1eb1ng, nh\u01b0ng th\u00f4ng tin cung c\u1ea5p \u0111\u1ec3 ch\u1ee9ng th\u1ef1c l\u1ea1i m\u1ed9t n\u1ebbo, n\u00ean n\u1ebfu l\u1ec5 t\u00e2n kh\u00f4ng ch\u00fa \u00fd th\u00ec s\u1ebd t\u01b0\u1edfng r\u1eb1ng kh\u00e1ch ch\u01b0a \u0111\u1ebfn. Do v\u1eady, c\u1ea7n ki\u1ec3m tra l\u01b0\u1ee3ng kh\u00e1ch \u0111\u1ebfn trong ng\u00e0y, \u0111\u00e3 nh\u1eadn nh\u1eefng ph\u00f2ng n\u00e0o \u0111\u1ec3 x\u00e1c nh\u1eadn v\u00e0 lo\u1ea1i tr\u1eeb cho ph\u00f9 h\u1ee3p.<\/p>\n

      Chuy\u1ec3n \u0111\u1ed5i tr\u1ea1ng th\u00e1i sang ph\u00f2ng tr\u1ed1ng<\/strong><\/em><\/span><\/h3>\n

      Vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i tr\u1ea1ng th\u00e1i ph\u00f2ng tr\u1ed1ng<\/strong> nh\u1eb1m t\u1ed1i \u01b0u l\u01b0\u1ee3t hi\u1ec3n th\u1ecb, t\u0103ng c\u01a1 h\u1ed9i kh\u00e1ch \u0111\u1eb7t ph\u00f2ng m\u1edbi, qua \u0111\u00f3 gi\u1ea3m \u0111\u00e1ng k\u1ec3 thi\u1ec7t h\u1ea1i c\u1ee7a kh\u00e1ch no show g\u00e2y ra. C\u1ea7n l\u01b0u \u00fd r\u1eb1ng vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i c\u1ea7n th\u1ef1c hi\u1ec7n sau m\u1ed9t kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh, kh\u00f4ng chuy\u1ec3n \u0111\u1ed5i ngay khi kh\u00e1ch kh\u00f4ng \u0111\u1ebfn k\u1ebbo g\u00e2y n\u00ean nh\u1eefng x\u00e1o tr\u1ed9n kh\u00f4ng c\u1ea7n thi\u1ebft.<\/p>\n

      D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 g\u1ee3i \u00fd \u0111\u1ec3 gi\u1ea3m t\u00ecnh tr\u1ea1ng kh\u00e1ch kh\u00f4ng \u0111\u1ebfn (noshow):<\/h2>\n
        \n
      1. X\u00e1c nh\u1eadn \u0111\u1eb7t ph\u00f2ng:<\/strong> G\u1eedi th\u00f4ng b\u00e1o x\u00e1c nh\u1eadn \u0111\u1eb7t ph\u00f2ng ngay sau khi kh\u00e1ch h\u00e0ng \u0111\u1eb7t. \u0110i\u1ec1u n\u00e0y gi\u00fap ch\u1eafc ch\u1eafn r\u1eb1ng th\u00f4ng tin \u0111\u1eb7t ph\u00f2ng \u0111\u00e3 \u0111\u01b0\u1ee3c ghi nh\u1eadn \u0111\u00fang v\u00e0 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 ki\u1ec3m tra l\u1ea1i.<\/li>\n
      2. G\u1eedi nh\u1eafc nh\u1edf tr\u01b0\u1edbc ng\u00e0y nh\u1eadn ph\u00f2ng:<\/strong> Tr\u01b0\u1edbc ng\u00e0y nh\u1eadn ph\u00f2ng, g\u1eedi email ho\u1eb7c tin nh\u1eafn nh\u1eafc nh\u1edf kh\u00e1ch h\u00e0ng v\u1ec1 \u0111\u1eb7t ph\u00f2ng c\u1ee7a h\u1ecd. Cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft v\u1ec1 \u0111\u1ecba ch\u1ec9 kh\u00e1ch s\u1ea1n, c\u00e1c d\u1ecbch v\u1ee5 c\u00f3 s\u1eb5n, v\u00e0 ch\u00ednh s\u00e1ch h\u1ee7y \u0111\u1eb7t ph\u00f2ng.<\/li>\n
      3. \u01afu \u0111\u00e3i \u0111\u1eb7c bi\u1ec7t cho thanh to\u00e1n tr\u01b0\u1edbc:<\/strong> Cung c\u1ea5p \u01b0u \u0111\u00e3i gi\u1ea3m gi\u00e1 cho nh\u1eefng kh\u00e1ch h\u00e0ng thanh to\u00e1n tr\u01b0\u1edbc. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 gi\u1ea3m nguy c\u01a1 noshow m\u00e0 c\u00f2n gi\u00fap t\u0103ng doanh thu tr\u01b0\u1edbc th\u1eddi \u0111i\u1ec3m nh\u1eadn ph\u00f2ng.<\/li>\n
      4. Ch\u00ednh s\u00e1ch h\u1ee7y linh ho\u1ea1t:<\/strong> Thi\u1ebft l\u1eadp ch\u00ednh s\u00e1ch h\u1ee7y linh ho\u1ea1t \u0111\u1ec3 khuy\u1ebfn kh\u00edch kh\u00e1ch h\u00e0ng th\u00f4ng b\u00e1o s\u1edbm n\u1ebfu c\u00f3 thay \u0111\u1ed5i k\u1ebf ho\u1ea1ch. \u0110i\u1ec1u n\u00e0y gi\u00fap b\u1ea1n c\u00f3 th\u1ec3 t\u00e1i l\u1eadp k\u1ebf ho\u1ea1ch \u0111\u1eb7t ph\u00f2ng v\u00e0 tr\u00e1nh m\u1ea5t l\u1ee3i nhu\u1eadn.<\/li>\n
      5. Li\u00ean l\u1ea1c tr\u1ef1c ti\u1ebfp:<\/strong> G\u1ecdi \u0111i\u1ec7n ho\u1eb7c g\u1eedi tin nh\u1eafn \u0111\u1ec3 x\u00e1c nh\u1eadn vi\u1ec7c \u0111\u1eb7t ph\u00f2ng v\u00e0 nh\u1eafc nh\u1edf kh\u00e1ch h\u00e0ng v\u1ec1 ch\u00ednh s\u00e1ch h\u1ee7y.<\/li>\n
      6. S\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7:<\/strong> S\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd \u0111\u1eb7t ph\u00f2ng v\u00e0 h\u1ec7 th\u1ed1ng CRM \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh g\u1eedi th\u00f4ng b\u00e1o v\u00e0 nh\u1eafc nh\u1edf.<\/li>\n<\/ol>\n

        Nh\u1eefng bi\u1ec7n ph\u00e1p tr\u00ean c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n gi\u1ea3m t\u1ef7 l\u1ec7 kh\u00e1ch kh\u00f4ng \u0111\u1ebfn v\u00e0 t\u1ed1i \u01b0u h\u00f3a qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd \u0111\u1eb7t ph\u00f2ng.\u00a0No show tuy l\u00e0 r\u1ee7i ro, nh\u01b0ng c\u0169ng l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 c\u00e1c kh\u00e1ch s\u1ea1n th\u1eed th\u00e1ch v\u00e0 t\u01b0 duy v\u1eadn h\u00e0nh cho hi\u1ec7u qu\u1ea3<\/strong> h\u01a1n, \u0111\u1ec3 c\u00f3 th\u1ec3 t\u1ed1i \u01b0u m\u1ea1nh m\u1ebd ngu\u1ed3n l\u1ef1c, \u0111em l\u1ea1i gi\u00e1 tr\u1ecb nhi\u1ec1u nh\u1ea5t cho k\u1ebf ho\u1ea1ch kinh doanh c\u1ee7a m\u00ecnh.<\/p>\n

         <\/p>\n

        \n
        \n

        C\u00c1C B\u00c0I VI\u1ebeT LI\u00caN QUAN<\/strong><\/strong><\/p>\n

          \n
        • \n
            \n
          • <\/i> Kh\u1edfi nghi\u1ec7p homestay c\u1ea7n l\u01b0u \u00fd nh\u1eefng \u0111i\u1ec1u g\u00ec?<\/li>\n
          • <\/i> 4 v\u1ea5n \u0111\u1ec1 c\u1ea7n gi\u1ea3i quy\u1ebft \u0111\u1ec3 kh\u00f4i ph\u1ee5c ng\u00e0nh kh\u00e1ch s\u1ea1n h\u1eadu \u0111\u1ea1i d\u1ecbch<\/li>\n
          • <\/i> Booking Engine l\u00e0 g\u00ec?<\/li>\n
          • <\/i> T\u1ea1i sao kh\u00e1ch l\u1ea1i kh\u00f4ng ch\u1ecdn kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n?<\/li>\n
          • <\/i> Overbooking nguy hi\u1ec3m nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n
          • <\/i> C\u00e1c k\u00eanh b\u00e1n ph\u00f2ng tr\u1ef1c tuy\u1ebfn quan tr\u1ecdng nh\u1ea5t c\u1ee7a kh\u00e1ch s\u1ea1n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
            \n
              \n
            • <\/i> L\u00e0m th\u1ebf n\u00e0o c\u00e1c kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 theo k\u1ecbp nhu c\u1ea7u ng\u00e0y c\u00e0ng t\u0103ng c\u1ee7a kh\u00e1ch<\/li>\n
            • <\/i> Ch\u0103m s\u00f3c v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi du kh\u00e1ch sau giai \u0111o\u1ea1n l\u01b0u tr\u00fa \u0111\u1ec3 thu h\u00fat \u0111\u1eb7t ph\u00f2ng tr\u1edf l\u1ea1i<\/li>\n
            • <\/i> H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng ch\u00e2n dung kh\u00e1ch h\u00e0ng trong kh\u00e1ch s\u1ea1n<\/li>\n
            • <\/i> T\u00ecm hi\u1ec3u v\u1ec1 qu\u1ea3n l\u00fd doanh thu kh\u00e1ch s\u1ea1n v\u00e0 nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c hay nh\u1ea5t<\/li>\n
            • <\/i> L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 xung \u0111\u1ed9t c\u1ee7a kh\u00e1ch t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n?<\/li>\n
            • <\/i> Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n d\u00e0nh cho kh\u00e1ch s\u1ea1n nh\u1ecf: L\u1ef1a ch\u1ecdn t\u1ed1i \u01b0u cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

              No show l\u00e0 m\u1ed9t t\u00ecnh hu\u1ed1ng kh\u00f4ng ai mong mu\u1ed1n c\u1ee7a ng\u01b0\u1eddi l\u00e0m kh\u00e1ch s\u1ea1n, l\u00e0m gi\u1ea3m doanh thu v\u00e0 g\u00e2y n\u00ean nhi\u1ec1u phi\u1ebfn to\u00e1i. V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 gi\u1ea3m t\u1ef7 l\u1ec7 n\u00e0y, h\u1ea1n ch\u1ebf t\u1ed1i thi\u1ec3u nh\u1eefng thi\u1ec7t h\u1ea1i kh\u00f4ng \u0111\u00e1ng c\u00f3 khi kinh doanh kh\u00e1ch s\u1ea1n? Nh\u1eadn di\u1ec7n kh\u00e1ch No show No […]<\/p>\n","protected":false},"author":1,"featured_media":403852,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"Trong kinh doanh kh\u00e1ch s\u1ea1n\/ l\u01b0u tr\u00fa","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"bottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"173","hide":""},"footnotes":""},"categories":[172,173],"tags":[],"class_list":["post-397031","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nghe-du-lich","category-quan-ly-van-hanh-du-lich"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/397031","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=397031"}],"version-history":[{"count":3,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/397031\/revisions"}],"predecessor-version":[{"id":403856,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/397031\/revisions\/403856"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/403852"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=397031"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=397031"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=397031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}