{"id":397023,"date":"2023-12-12T07:30:38","date_gmt":"2023-12-12T07:30:38","guid":{"rendered":"https:\/\/otavietnam.com\/?p=397023"},"modified":"2023-12-12T07:44:00","modified_gmt":"2023-12-12T07:44:00","slug":"kinh-doanh-khach-san-can-chuan-bi-nhung-gi","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/kinh-doanh-khach-san-can-chuan-bi-nhung-gi\/","title":{"rendered":"Kinh doanh kh\u00e1ch s\u1ea1n c\u1ea7n chu\u1ea9n b\u1ecb nh\u1eefng g\u00ec?"},"content":{"rendered":"
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Kinh doanh kh\u00e1ch s\u1ea1n<\/strong><\/a> c\u1ea7n chu\u1ea9n b\u1ecb g\u00ec? B\u00e0i vi\u1ebft d\u00e0nh cho nh\u1eefng ng\u01b0\u1eddi b\u1eaft \u0111\u1ea7u kinh doanh kh\u00e1ch s\u1ea1n (v\u00e0 c\u1ea3 cho vi\u1ec7c m\u1edf c\u1eeda l\u1ea1i kh\u00e1ch s\u1ea1n) nh\u1eefng c\u00f4ng vi\u1ec7c c\u1ea7n thi\u1ebft nh\u1ea5t \u0111\u1ec3 \u0111em s\u1ef1 hi\u1ec7u qu\u1ea3 s\u1edbm nh\u1ea5t, s\u1eed d\u1ee5ng chi ph\u00ed ph\u00f9 h\u1ee3p, tr\u00e1nh r\u1ee7i ro kh\u00f3 kh\u0103n. T\u00f9y thu\u1ed9c v\u00e0o t\u00ednh ch\u1ea5t m\u00f4 h\u00ecnh ho\u1ea1t \u0111\u1ed9ng, quy m\u00f4 kinh doanh, t\u1ed5 ch\u1ee9c nh\u00e2n s\u1ef1 c\u0169ng nh\u01b0 d\u1ef1 t\u00ednh nhu c\u1ea7u ph\u00e1t tri\u1ec3n trong t\u01b0\u01a1ng lai m\u00e0 c\u00e1c kh\u00e1ch s\u1ea1n s\u1eed d\u1ee5ng nh\u1eefng gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p. Vi\u1ec7c ch\u1ecdn \u0111\u00fang gi\u1ea3i ph\u00e1p, gi\u00fap kh\u00e1ch s\u1ea1n t\u0103ng doanh thu, gi\u1ea3m chi ph\u00ed (b\u00e1n h\u00e0ng, nh\u00e2n s\u1ef1, IT\u2026) v\u00e0 ti\u1ebft ki\u1ec7m r\u1ea5t nhi\u1ec1u th\u1eddi gian.<\/p>\n

Kinh doanh kh\u00e1ch s\u1ea1n c\u1ea7n chu\u1ea9n b\u1ecb\u00a0gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 ph\u00f9 h\u1ee3p<\/strong><\/span><\/h2>\n

D\u00f9 m\u1edbi b\u1eaft \u0111\u1ea7u hay m\u1edf c\u1eeda tr\u1edf l\u1ea1i cho ho\u1ea1t \u0111\u1ed9ng kinh doanh kh\u00e1ch s\u1ea1n th\u00ec hi\u1ec7n t\u1ea1i l\u00e0 th\u1eddi \u0111i\u1ec3m ph\u00f9 h\u1ee3p \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 c\u00e2n nh\u1eafc \u0111\u1eb7t n\u1ec1n t\u1ea3ng v\u1eefng ch\u1eafc cho vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n. \u0110\u1eb7c bi\u1ec7t, khi c\u00e1c \u0111\u01a1n v\u1ecb h\u1ed7 tr\u1ee3 v\u1eadn h\u00e0nh kh\u00e1ch s\u1ea1n th\u00f4ng qua c\u00f4ng ngh\u1ec7 c\u00f3 nh\u1eefng ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 thi\u1ebft th\u1ef1c.<\/p>\n

\"kinh-doanh-khach-san-can-chuan-bi-gi\"<\/p>\n

Kinh doanh kh\u00e1ch s\u1ea1n c\u1ea7n chu\u1ea9n b\u1ecb gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 ph\u00f9 h\u1ee3p.<\/em><\/p>\n

Xu h\u01b0\u1edbng hi\u1ec7n nay, c\u00e1c kh\u00e1ch s\u1ea1n \u0111ang \u1ee9ng d\u1ee5ng c\u00e1c gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 sau trong vi\u1ec7c v\u1eadn h\u00e0nh, qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n.<\/p>\n

B\u00e1n ph\u00f2ng tr\u00ean nhi\u1ec1u k\u00eanh OTA<\/strong><\/span><\/h3>\n

Internet t\u1ea1i Vi\u1ec7t Nam \u0111ang ph\u00e1t tri\u1ec3n r\u1ea5t m\u1ea1nh m\u1ebd, c\u00e1c kh\u00e1ch s\u1ea1n c\u1ea7n t\u1eadn d\u1ee5ng \u01b0u th\u1ebf n\u00e0y \u0111\u1ec3 ti\u1ebfp c\u1eadn, k\u1ebft n\u1ed1i v\u1edbi h\u00e0ng tri\u1ec7u kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng tr\u00ean m\u1ecdi mi\u1ec1n \u0111\u1ea5t n\u01b0\u1edbc c\u0169ng nh\u01b0 \u1edf n\u01b0\u1edbc ngo\u00e0i. Kh\u00f4ng nh\u1eefng th\u1ebf, vi\u1ec7c b\u00e1n ph\u00f2ng tr\u00ean c\u00e1c k\u00eanh OTA gi\u00fap \u0111em l\u1ea1i hi\u1ec7u qu\u1ea3 kinh doanh \u0111\u00e1ng k\u1ec3 cho kh\u00e1ch s\u1ea1n:<\/p>\n

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  • OTAs gi\u00fap kh\u00e1ch s\u1ea1n Marketing.<\/li>\n
  • Ti\u1ebft ki\u1ec7m chi ph\u00ed Marketing.<\/li>\n
  • T\u0103ng doanh thu kh\u00e1ch s\u1ea1n..<\/li>\n<\/ul>\n

    \u0110\u1ec3 c\u00f3 th\u1ec3 v\u1eeba v\u1eadn h\u00e0nh v\u00e0 b\u00e1n ph\u00f2ng tr\u00ean OTAs hi\u1ec7u qu\u1ea3 v\u00e0 ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c nhi\u1ec1u chi ph\u00ed, kh\u00e1ch s\u1ea1n c\u1ea7n trang b\u1ecb m\u1ed9t s\u1ed1 ki\u1ebfn th\u1ee9c v\u1ec1 OTAs ho\u1eb7c c\u00e2n nh\u1eafc l\u1ef1a ch\u1ecdn m\u1ed9t \u0111\u01a1n v\u1ecb v\u1eadn h\u00e0nh OTA hay nh\u00e2n vi\u00ean sale OTA ph\u00f9 h\u1ee3p t\u00f9y v\u00e0o giai \u0111o\u1ea1n kinh doanh. C\u0169ng nh\u01b0 l\u1ef1a ch\u1ecdn c\u00e1i gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd \u0111\u1ed3ng b\u1ed9 <\/strong>\u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u01a1n gi\u1ea3n v\u00e0 t\u1ef1 \u0111\u1ed9ng quy tr\u00ecnh c\u1eadp nh\u1eadt b\u00e1n ph\u00f2ng tr\u00ean c\u00e1c k\u00eanh OTA.<\/p>\n

    M\u1ed9t s\u1ed1 c\u00e1ch c\u1ea7n l\u01b0u \u00fd khi kinh doanh kh\u00e1ch s\u1ea1n c\u1ea7n chu\u1ea9n b\u1ecb g\u00ec \u0111\u1ec3 qu\u1ea3n l\u00fd k\u00eanh OTA hi\u1ec7u qu\u1ea3 v\u00e0 gi\u00fap t\u0103ng doanh thu cho kh\u00e1ch s\u1ea1n. <\/strong><\/p>\n

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    • T\u1ed1i \u01b0u th\u00f4ng tin v\u00e0 h\u00ecnh \u1ea3nh tr\u00ean OTAs.<\/li>\n
    • \u0110\u1ea7u t\u01b0 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 t\u1ed1t \u0111\u1ec3 \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u00e1nh gi\u00e1 cao v\u00e0 nh\u1eadn x\u00e9t c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean c\u00e1c k\u00eanh OTAs.<\/li>\n
    • Th\u00eam c\u00e1c khuy\u1ebfn m\u00e3i, qu\u00e0 t\u1eb7ng k\u00e8m khi kh\u00e1ch \u0111\u1eb7t ph\u00f2ng khi x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c gi\u00e1 OTAs<\/li>\n
    • Linh \u0111\u1ed9ng c\u00e1c ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n v\u00e0 h\u1ee7y ph\u00f2ng.<\/li>\n
    • T\u00edch h\u1ee3p b\u00e1n ph\u00f2ng OTA v\u1edbi Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n.<\/li>\n
    • Tham gia c\u00e1c chi\u1ebfn d\u1ecbch c\u1ee7a OTAs thay v\u00ec khuy\u1ebfn m\u00e3i nh\u1ecf.<\/li>\n<\/ul>\n

      X\u00e2y d\u1ef1ng website kh\u00e1ch s\u1ea1n<\/strong><\/span><\/h3>\n

      Website kh\u00e1ch s\u1ea1n<\/strong> l\u00e0 m\u1ed9t trong nh\u1eefng k\u00eanh th\u00f4ng tin quan tr\u1ecdng v\u00e0 b\u00e1n ph\u00f2ng tr\u1ef1c ti\u1ebfp hi\u1ec7u qu\u1ea3 kh\u00e1ch s\u1ea1n. Khi kh\u00e1ch s\u1ea1n ch\u01b0a c\u00f3 website s\u1ebd t\u1ea1o c\u1ea3m gi\u00e1c nghi ng\u1edd v\u1ec1 t\u00ednh trung th\u1ef1c, chuy\u00ean nghi\u1ec7p c\u1ee7a kh\u00e1ch s\u1ea1n. Do v\u1eady m\u00e0 website c\u00f3 vai tr\u00f2 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi kh\u00e1ch s\u1ea1n b\u1edfi v\u00ec \u0111\u00e2y \u0111\u01b0\u1ee3c xem l\u00e0:<\/p>\n

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      • K\u00eanh th\u00f4ng tin ch\u00ednh th\u1ed1ng c\u1ee7a kh\u00e1ch s\u1ea1n.<\/li>\n
      • C\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 gi\u1eef k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng.<\/li>\n
      • K\u00eanh b\u00e1n ph\u00f2ng hi\u1ec7u qu\u1ea3.<\/li>\n
      • C\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 Marketing cho kh\u00e1ch s\u1ea1n.<\/li>\n
      • Duy tr\u00ec website gi\u00fap gi\u1eef th\u1ee9 h\u1ea1ng (ranking) tr\u00ean Google Search, OTA.<\/li>\n<\/ul>\n

        S\u1eed d\u1ee5ng Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n gi\u1ea3i quy\u1ebft nh\u1eefng kh\u00f3 kh\u0103n khi kinh doanh kh\u00e1ch s\u1ea1n<\/strong><\/em><\/span><\/h3>\n

        Vi\u1ec7c s\u1eed d\u1ee5ng m\u1ed9t h\u1ec7 th\u1ed1ng cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 nh\u1eefng t\u00ednh n\u0103ng, v\u00ed d\u1ee5 nh\u01b0 OTA Vi\u1ec7t Nam s\u1ebd gi\u00fap b\u1ea1n qu\u1ea3n l\u00fd c\u00e1c ho\u1ea1t \u0111\u1ed9ng v\u00e0 quy tr\u00ecnh c\u00f4ng vi\u1ec7c t\u1ea1i kh\u00e1ch s\u1ea1n m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n v\u00e0 hi\u1ec7u qu\u1ea3, h\u1ed7 tr\u1ee3 cho m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n c\u1ee7a kh\u00e1ch s\u1ea1n. Tr\u00ean th\u1ef1c t\u1ebf, sau khi d\u1ecbch b\u1ec7nh \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t th\u00ec c\u00e1c kh\u00e1ch s\u1ea1n ph\u1ea3i \u0111\u1ed1i m\u1eb7t m\u1ed9t kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c l\u1edbn c\u00f9ng v\u1edbi \u0111\u00f3 l\u00e0 nh\u1eefng sai s\u00f3t v\u00e0 b\u1ea5t c\u1eadp trong quy tr\u00ecnh l\u00e0m vi\u1ec7c do thi\u1ebfu h\u1ee5t nh\u00e2n s\u1ef1, quy tr\u00ecnh v\u1eadn h\u00e0nh l\u1ed7i th\u1eddi.<\/p>\n

        Ch\u00ednh v\u00ec v\u1eady, c\u00e1c kh\u00e1ch s\u1ea1n \u0111\u00e3 v\u00e0 \u0111ang g\u1eb7p ph\u1ea3i m\u1ed9t s\u1ed1 kh\u00f3 kh\u0103n th\u01b0\u1eddng g\u1eb7p ph\u1ea3i khi chu\u1ea9n b\u1ecb l\u00e0m kinh doanh kh\u00e1ch s\u1ea1n v\u00e0 c\u00e1ch m\u00e0 c\u00e1c ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n h\u1ed7 tr\u1ee3 v\u01b0\u1ee3t qua nh\u01b0 l\u00e0 sau.<\/p>\n

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          Th\u1ea5t tho\u00e1t doanh thu<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

          Nguy\u00ean nh\u00e2n th\u01b0\u1eddng do nh\u1eefng thao t\u00e1c sai s\u00f3t c\u1ee7a nh\u00e2n vi\u00ean trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c khi c\u1eadp nh\u1eadt thanh to\u00e1n, th\u00f4ng tin d\u1ecbch v\u1ee5\u2026 B\u00ean c\u1ea1nh \u0111\u00f3, kh\u00e1ch s\u1ea1n th\u01b0\u1eddng xuy\u00ean ph\u1ea3i theo d\u00f5i v\u00e0 th\u1ed1ng k\u1ebf s\u1ed1 l\u01b0\u1ee3ng l\u1edbn doanh thu \u0111\u1eb7t ph\u00f2ng t\u1eeb OTAs \u0111\u1ec3 t\u00ednh to\u00e1n chi ph\u00ed hoa h\u1ed3ng ph\u1ea3i m\u1ea5t nhi\u1ec1u th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c nh\u01b0ng b\u1ecb sai s\u00f3t.<\/p>\n

          Tuy nhi\u00ean, v\u1edbi ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd ph\u00f2ng m\u00e0 OTA Vi\u1ec7t Nam c\u00f3, s\u1ebd cung c\u1ea5p c\u00e1c t\u00ednh n\u0103ng nh\u01b0: theo d\u00f5i b\u00e1o c\u00e1o cho ph\u00e9p ch\u1ee7 kh\u00e1ch s\u1ea1n theo d\u00f5i t\u1ea5t c\u1ea3 m\u1ecdi th\u1ee9 \u0111ang di\u1ec5n ra li\u00ean quan \u0111\u1ebfn doanh thu t\u1eeb OTAs, gi\u00fap ki\u1ec3m so\u00e1t ch\u1eb7t ch\u1ebd c\u00e1c kho\u1ea3n thu v\u00e0 chi hoa h\u1ed3ng t\u1ea1i kh\u00e1ch s\u1ea1n v\u00e0 h\u1ea1n ch\u1ebf nh\u1eefng th\u1ea5t tho\u00e1t v\u1ec1 d\u00f2ng ti\u1ec1n.<\/p>\n

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            Theo d\u00f5i ho\u1ea1t \u0111\u1ed9ng v\u00e0 quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

            V\u1edbi t\u00ednh n\u0103ng tra c\u1ee9u l\u1ecbch s\u1eed l\u00e0m vi\u1ec7c v\u00e0 nh\u1eadt k\u00fd ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u1ed9t \u0111\u1eb7t ph\u00f2ng \u0111\u01b0\u1ee3c OTA Vi\u1ec7t Nam x\u00e2y d\u1ef1ng d\u1ef1ng d\u1ef1a tr\u00ean nhu c\u1ea7u th\u1ef1c t\u1ebf c\u1ee7a c\u00e1c kh\u00e1ch s\u1ea1n s\u1ebd gi\u00fap kh\u00e1ch s\u1ea1n d\u1ec5 d\u00e0ng theo d\u00f5i l\u1ea1i nh\u1eefng thao t\u00e1c l\u00e0m vi\u1ec7c h\u1eb1ng ng\u00e0y c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean v\u00e0 h\u00e0ng tr\u0103m th\u00f4ng tin kh\u00e1c khi x\u1ea3y ra nh\u1eefng s\u1ef1 c\u1ed1 trong c\u00f4ng vi\u1ec7c \u0111\u1ec3 truy c\u1ee9u tr\u00e1ch nhi\u1ec7m.<\/p>\n

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              Theo d\u00f5i v\u00e0 qu\u1ea3n l\u00fd danh s\u00e1ch kh\u00e1ch h\u00e0ng l\u01b0u tr\u00fa<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

              Kh\u00e1ch s\u1ea1n c\u00f3 nh\u1eefng ch\u01b0\u01a1ng tr\u00ecnh \u01b0u \u0111\u00e3i khuy\u1ebfn m\u00e3i tri \u00e2n kh\u00e1ch h\u00e0ng, mu\u1ed1n x\u00e1c \u0111\u1ecbnh ch\u00e2n dung kh\u00e1ch h\u00e0ng m\u00ecnh \u0111\u00e3 ph\u1ee5c v\u1ee5, mu\u1ed1n t\u1ed5ng h\u1ee3p th\u00f4ng tin kh\u00e1ch h\u00e0ng nh\u01b0 email, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i\u2026 \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c chi\u1ebfn l\u01b0\u1ee3c marketing nh\u01b0ng m\u1ea5t nhi\u1ec1u th\u1eddi gian t\u00ecm ki\u1ebfm v\u00e0 thu th\u1eadp. Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n PMS s\u1ebd gi\u00fap kh\u00e1ch s\u1ea1n t\u1ed5ng h\u1ee3p v\u00e0 l\u01b0u tr\u1eef t\u1ea5t nh\u1eefng th\u00f4ng tin d\u1ecbch v\u1ee5 ph\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng trong qu\u00e1 kh\u1ee9.<\/p>\n

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              • \n

                T\u00ecnh tr\u1ea1ng overbooking<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                \u0110\u1eb7c bi\u1ec7t v\u00e0o nh\u1eefng m\u00f9a cao \u0111i\u1ec3m, t\u00ecnh tr\u1ea1ng \u0111\u1eb7t ph\u00f2ng t\u0103ng \u0111\u1ed9t bi\u1ebfn v\u01b0\u1ee3t ngo\u00e0i t\u1ea7m ki\u1ec3m so\u00e1t c\u1ee7a kh\u00e1ch s\u1ea1n d\u1eabn \u0111\u1ebfn overbooking<\/strong> th\u01b0\u1eddng xuy\u00ean. Vi\u1ec7c n\u00e0y \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn uy t\u00edn c\u1ee7a kh\u00e1ch s\u1ea1n khi ph\u1ea3i th\u00f4ng b\u00e1o \u0111\u1ebfn kh\u00e1ch h\u00e0ng v\u1ec1 vi\u1ec7c t\u1eeb ch\u1ed1i nh\u1eadn \u0111\u1eb7t ph\u00f2ng. Do v\u1eady, kh\u00e1ch s\u1ea1n s\u1eed d\u1ee5ng m\u1ed9t gi\u1ea3i ph\u00e1p \u0111\u1ed3ng b\u1ed9 qu\u1ea3n l\u00fd OTA v\u1edbi t\u00ecnh tr\u1ea1ng ph\u00f2ng ph\u00f2ng tr\u1ed1ng tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c k\u00eanh theo th\u1eddi gian th\u1ef1c gi\u00fap ti\u1ebft ki\u1ec7m th\u1eddi gian, c\u00f4ng s\u1ee9c, gi\u1ea3m thi\u1ec3u t\u1ed1i \u0111a sai s\u00f3t, t\u0103ng review t\u1ed1t, \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

                \"kinh-doanh-khach-san-can-chuan-bi-gi\"<\/p>\n

                Theo d\u00f5i ho\u1ea1t \u0111\u1ed9ng v\u00e0 quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean.<\/em><\/p>\n

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                • \n

                  T\u1ed1n nhi\u1ec1u th\u1eddi gian trong vi\u1ec7c qu\u1ea3n l\u00fd nhi\u1ec1u k\u00eanh OTA<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                  Kh\u00e1ch s\u1ea1n hi\u1ec7n \u0111ang m\u1edf b\u00e1n tr\u00ean nhi\u1ec1u k\u00eanh OTA \u0111\u1ec3 thu h\u00fat \u0111\u1eb7t ph\u00f2ng nh\u01b0ng l\u1ea1i m\u1ea5t nhi\u1ec1u th\u1eddi gian khi c\u1eadp nh\u1eadt gi\u00e1 v\u00e0 s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng cho nhi\u1ec1u k\u00eanh c\u00f9ng m\u1ed9t l\u00fac. V\u1edbi h\u1ec7 th\u1ed1ng Channel Manager<\/strong> gi\u00fap \u0111\u1ed3ng b\u1ed9 qu\u1ea3n l\u00fd c\u00e1c k\u00eanh OTA, m\u1ecdi thao t\u00e1c c\u1eadp nh\u1eadt gi\u00e1, \u0111i\u1ec1u ch\u1ec9nh s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng hay \u0111\u00f3ng\/ m\u1edf ph\u00f2ng s\u1ebd \u0111\u01b0\u1ee3c di\u1ec5n ra li\u00ean t\u1ee5c v\u00e0 t\u1ef1 \u0111\u1ed9ng.<\/p>\n

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                  • \n

                    Qu\u1ea3n l\u00fd kinh doanh kh\u00e1ch s\u1ea1n t\u1eeb xa<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                    \u0110\u1ed1i v\u1edbi vai tr\u00f2 c\u1ee7a m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd ho\u1eb7c ch\u1ee7 kh\u00e1ch s\u1ea1n \u0111\u00f2i h\u1ecfi ph\u1ea3i di chuy\u1ec3n v\u00e0 kh\u00f4ng th\u01b0\u1eddng xuy\u00ean \u1edf t\u1ea1i kh\u00e1ch s\u1ea1n. Do \u0111\u00f3 m\u00e0 vi\u1ec7c theo d\u00f5i t\u00ecnh tr\u1ea1ng c\u00f4ng su\u1ea5t ph\u00f2ng, d\u1eef li\u1ec7u b\u00e1o c\u00e1o doanh thu, t\u00ecnh h\u00ecnh ho\u1ea1t \u0111\u1ed9ng c\u1ee7a kh\u00e1ch s\u1ea1n… c\u0169ng c\u00f3 nhi\u1ec1u tr\u1edf ng\u1ea1i. Tuy nhi\u00ean v\u1edbi h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd ph\u00f2ng s\u1eed d\u1ee5ng tr\u00ean n\u1ec1n t\u1ea3ng Cloud c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng truy c\u1eadp d\u1eef li\u1ec7u m\u1ecdi l\u00fac, m\u1ecdi n\u01a1i v\u00e0 chi ph\u00ed \u0111\u1ec3 duy tr\u00ec bao gi\u1edd c\u0169ng th\u1ea5p h\u01a1n so v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng ph\u1ea7n m\u1ec1m c\u00e0i \u0111\u1eb7t tr\u1ef1c ti\u1ebfp tr\u00ean Desktop.<\/p>\n

                    Ng\u00e0y nay c\u00f3 r\u1ea5t nhi\u1ec1u gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd ph\u00f2ng kh\u00e1c nhau cho kh\u00e1ch s\u1ea1n tr\u00ean th\u1ecb tr\u01b0\u1eddng. \u0110i\u1ec1u n\u00e0y, t\u1ea1o ra nhi\u1ec1u kh\u00f3 kh\u0103n trong vi\u1ec7c \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh \u0111\u1ec3 l\u1ef1a ch\u1ecdn m\u1ed9t h\u1ec7 th\u1ed1ng hi\u1ec7u qu\u1ea3 v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a kh\u00e1ch s\u1ea1n. Nh\u01b0ng d\u00f9 kh\u00e1ch s\u1ea1n thu\u1ed9c quy m\u00f4 l\u1edbn hay nh\u1ecf th\u00ec khi t\u00ecm hi\u1ec3u v\u00e0 l\u1ef1a ch\u1ecdn ph\u1ea3i \u0111\u1ea3m b\u1ea3o m\u1ed9t s\u1ed1 t\u00ednh n\u0103ng c\u1ea7n thi\u1ebft c\u1ee7a m\u1ed9t ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/strong> c\u1ee5 th\u1ec3 nh\u01b0 sau:<\/p>\n

                      \n
                    • Giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng \u0111\u01a1n gi\u1ea3n v\u00e0 r\u00f5 r\u00e0ng.<\/li>\n
                    • S\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y (Cloud).<\/li>\n
                    • D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng t\u1ed1t, cho ph\u00e9p gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 v\u00e0 s\u1ef1 c\u1ed1 ngay l\u1eadp t\u1ee9c.<\/li>\n
                    • D\u1ec5 d\u00e0ng k\u1ebft n\u1ed1i ph\u1ea7n m\u1ec1m b\u00ean ngo\u00e0i.<\/li>\n
                    • Ki\u1ebfn tr\u00fac m\u00f4 h\u00ecnh t\u1ed1t nh\u1ea5t v\u1ec1 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n l\u00e0 Module.<\/li>\n
                    • Giao di\u1ec7n l\u1ecbch l\u00e0m vi\u1ec7c (Calendar) d\u1ec5 s\u1eed d\u1ee5ng.<\/li>\n
                    • D\u1ec5 d\u00e0ng \u0111\u1eb7t v\u00e0 b\u00e1n ph\u00f2ng.<\/li>\n
                    • H\u1ed7 tr\u1ee3 cho c\u00e1c m\u00f4 h\u00ecnh gi\u00e1 ph\u00f2ng truy\u1ec1n th\u1ed1ng v\u00e0 bi\u1ebfn \u0111\u1ed9ng.<\/li>\n<\/ul>\n

                      Nh\u00e2n s\u1ef1<\/strong><\/span><\/h2>\n

                      Trong kinh doanh kh\u00e1ch s\u1ea1n, d\u00f9 quy m\u00f4 kh\u00e1ch s\u1ea1n nh\u1ecf hay l\u1edbn th\u00ec vi\u1ec7c l\u1ef1a ch\u1ecdn tuy\u1ec3n d\u1ee5ng nh\u00e2n vi\u00ean \u0111\u1ed3ng h\u00e0nh c\u00f9ng v\u1edbi kh\u00e1ch s\u1ea1n v\u1ec1 l\u00e2u v\u1ec1 d\u00e0i lu\u00f4n l\u00e0 m\u1ed9t kh\u00f3 kh\u0103n. \u0110\u1eb7c bi\u1ec7t khi d\u1ecbch b\u1ec7nh \u0111ang t\u00e1c \u0111\u1ed9ng s\u00e2u s\u1eafc, \u1ea3nh h\u01b0\u1edfng n\u1eb7ng n\u1ec1 \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng nh\u00e2n s\u1ef1 ng\u00e0nh du l\u1ecbch. V\u1eady l\u00e0m c\u00e1ch n\u00e0o \u0111\u1ec3 vi\u1ec7c t\u00ecm ki\u1ebfm v\u00e0 qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean hi\u1ec7u qu\u1ea3 h\u01a1n?<\/p>\n

                      C\u00e1c ti\u00eau ch\u00ed \u0111\u1ec3 tuy\u1ec3n d\u1ee5ng nh\u00e2n vi\u00ean<\/strong><\/span><\/h3>\n

                      C\u00f3 th\u1ec3 n\u00f3i t\u00f9y v\u00e0o quy m\u00f4 kh\u00e1ch s\u1ea1n c\u0169ng nh\u01b0 v\u1ecb tr\u00ed c\u00e1c b\u1ed9 ph\u1eadn t\u1ea1i kh\u00e1ch s\u1ea1n m\u00e0 c\u00f3 nh\u1eefng ti\u00eau ch\u00ed tuy\u1ec3n d\u1ee5ng kh\u00e1c nhau. Nh\u01b0ng d\u00f9 th\u1ebf n\u00e0o \u0111i n\u1eefa, th\u00ec vi\u1ec7c tuy\u1ec3n d\u1ee5ng nh\u00e2n s\u1ef1 \u1edf b\u1ea5t k\u1ef3 ph\u00e2n kh\u00fac hay lo\u1ea1i h\u00ecnh kh\u00e1ch s\u1ea1n n\u00e0o c\u0169ng ph\u1ea3i c\u1ea7n c\u00e1c y\u1ebfu t\u1ed1 sau:<\/p>\n

                        \n
                      • C\u00f3 kinh nghi\u1ec7m ho\u1eb7c c\u00f3 hi\u1ec3u bi\u1ebft v\u1ec1 ki\u1ebfn th\u1ee9c nghi\u1ec7p v\u1ee5 kh\u00e1ch s\u1ea1n.<\/li>\n
                      • C\u00f3 tinh th\u1ea7n tr\u00e1ch nhi\u1ec7m cao trong c\u00f4ng vi\u1ec7c<\/li>\n
                      • C\u00f3 k\u1ef9 n\u0103ng giao ti\u1ebfp, bi\u1ebft ngo\u1ea1i ng\u1eef l\u00e0 l\u1ee3i th\u1ebf.<\/li>\n
                      • C\u00f3 kh\u1ea3 n\u0103ng l\u1eafng nghe.<\/li>\n
                      • C\u00f3 kh\u1ea3 n\u0103ng ch\u1ecbu \u0111\u01b0\u1ee3c \u00e1p l\u1ef1c c\u00f4ng vi\u1ec7c, l\u00e0m ca g\u00e3y theo s\u1ef1 ph\u00e2n c\u00f4ng c\u1ee7a qu\u1ea3n l\u00fd.<\/li>\n<\/ul>\n

                        L\u00e0m c\u00e1ch n\u00e0o \u0111\u1ec3 gi\u1eef ch\u00e2n \u0111\u01b0\u1ee3c nh\u00e2n vi\u00ean?<\/strong><\/span><\/h3>\n
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                        • \n

                          Kh\u00e1ch s\u1ea1n c\u00f3 quy tr\u00ecnh l\u00e0m vi\u1ec7c r\u00f5 r\u00e0ng<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                          \u0110\u00e2y s\u1ebd l\u00e0 c\u01a1 s\u1edf \u0111\u1ec3 nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t k\u1ebf ho\u1ea1ch l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 v\u1eeba cho c\u00e1 nh\u00e2n, l\u1eabn k\u1ebf ho\u1ea1ch ph\u1ed1i h\u1ee3p l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c. M\u1ed9t quy tr\u00ecnh l\u00e0m vi\u1ec7c r\u00f5 r\u00e0ng, s\u1ebd gi\u00fap c\u00e1c nh\u00e2n vi\u00ean d\u1ec5 d\u00e0ng x\u1eed l\u00fd c\u00e1c c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch c\u00f3 quy tr\u00ecnh v\u00e0 chuy\u00ean nghi\u1ec7p.<\/h4>\n
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                          • \n

                            S\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5, ph\u01b0\u01a1ng ti\u1ec7n c\u00f4ng ngh\u1ec7 \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u00f4ng vi\u1ec7c<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                            C\u00f4ng vi\u1ec7c lu\u00f4n \u0111\u00f2i h\u1ecfi c\u00f3 s\u1ef1 ph\u1ed1i h\u1ee3p nhi\u1ec1u b\u1ed9 ph\u1eadn li\u00ean quan nh\u01b0 l\u1ec5 t\u00e2n v\u1edbi sale, v\u1edbi bu\u1ed3ng ph\u00f2ng, v\u1edbi k\u1ebf to\u00e1n\u2026 Do v\u1eady, vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c gi\u1ea3i ph\u00e1p nh\u01b0 Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n s\u1ebd gi\u00fap nh\u00e2n vi\u00ean thu\u1eadn ti\u1ec7n theo d\u00f5i quy tr\u00ecnh v\u00e0 qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c.<\/p>\n

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                            • \n

                              X\u00e2y d\u1ef1ng c\u00e1c ch\u00ednh s\u00e1ch khen th\u01b0\u1edfng, ph\u1ea1t h\u1ee3p l\u00fd<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                              V\u00ec \u0111\u1eb7c th\u00f9 l\u00e0 ng\u00e0nh d\u1ecbch v\u1ee5, n\u00ean nh\u00e2n vi\u00ean ph\u1ea3i l\u00e0m l\u1ec7ch ng\u00e0y th\u01b0\u1eddng v\u00e0 l\u00e0m theo ca. Cho n\u00ean ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ea7n c\u00f3 s\u1ef1 th\u1ea5u hi\u1ec3u, c\u1ea3m th\u00f4ng v\u00e0 ghi nh\u1eadn n\u1ed7 l\u1ef1c c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean. M\u1ed7i c\u1ed1ng hi\u1ebfn c\u1ee7a nh\u00e2n vi\u00ean c\u1ea7n \u0111\u01b0\u1ee3c ghi nh\u1eadn, \u0111\u00e1nh gi\u00e1 x\u1ee9ng \u0111\u00e1ng v\u1edbi c\u00f4ng s\u1ee9c h\u1ecd b\u1ecf ra.<\/p>\n

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                              • \n

                                T\u1ea1o c\u01a1 h\u1ed9i th\u0103ng ti\u1ebfn trong c\u00f4ng vi\u1ec7c<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                                M\u1ed7i nh\u00e2n vi\u00ean khi l\u00e0m vi\u1ec7c lu\u00f4n c\u00f3 nh\u1eefng m\u1ee5c ti\u00eau th\u0103ng ti\u1ebfn trong c\u00f4ng vi\u1ec7c. Do v\u1eady, vi\u1ec7c quan s\u00e1t v\u00e0 l\u1eafng nghe \u0111\u1ec3 t\u1ea1o ra nh\u1eefng c\u01a1 h\u1ed9i l\u00e0m vi\u1ec7c t\u1ed1t h\u01a1n cho ch\u00ednh nh\u00e2n vi\u00ean t\u1ea1i kh\u00e1ch s\u1ea1n s\u1ebd l\u00e0 c\u00e1ch gi\u00fap th\u00fac \u0111\u1ea9y tinh th\u1ea7n v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a nh\u00e2n vi\u00ean. S\u1eb5n s\u00e0ng giao th\u00eam c\u00f4ng vi\u1ec7c cho c\u00e1c nh\u00e2n vi\u00ean t\u00edch c\u1ef1c.<\/p>\n

                                X\u00e1c \u0111\u1ecbnh th\u1ecb tr\u01b0\u1eddng m\u1ee5c ti\u00eau<\/strong><\/span><\/h2>\n

                                Vi\u1ec7c x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c th\u1ecb tr\u01b0\u1eddng m\u1ee5c ti\u00eau c\u1ee7a kh\u00e1ch s\u1ea1n m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng v\u00e0 c\u1ee5 th\u1ec3 s\u1ebd gi\u00fap kh\u00e1ch s\u1ea1n x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c c\u00e1c chi\u1ebfn l\u01b0\u1ee3c Marketing v\u00e0 ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng ph\u00f9 h\u1ee3p nh\u1eb1m thu h\u00fat l\u01b0\u1ee3t \u0111\u1eb7t ph\u00f2ng l\u01b0u tr\u00fa t\u1ea1i kh\u00e1ch s\u1ea1n. Tuy nhi\u00ean, tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c th\u1ecb tr\u01b0\u1eddng m\u1ee5c ti\u00eau m\u00e0 kh\u00e1ch s\u1ea1n h\u01b0\u1edbng \u0111\u1ebfn th\u00ec kh\u00e1ch s\u1ea1n c\u1ea7n ph\u1ea3i ph\u1ea3i hi\u1ec3u v\u00e0 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m n\u1ed5i b\u1eadt t\u1ea1i kh\u00e1ch s\u1ea1n v\u00e0 lo\u1ea1i h\u00ecnh kinh doanh kh\u00e1ch s\u1ea1n c\u1ee7a ch\u00ednh m\u00ecnh.<\/p>\n

                                X\u00e1c \u0111\u1ecbnh lo\u1ea1i h\u00ecnh kinh doanh kh\u00e1ch s\u1ea1n v\u00e0 th\u1ecb tr\u01b0\u1eddng m\u1ee5c ti\u00eau<\/strong><\/em><\/span><\/h3>\n

                                Hi\u1ec7n nay c\u00f3 r\u1ea5t nhi\u1ec1u c\u00e1c ti\u00eau ch\u00ed \u0111\u1ec3 c\u00f3 th\u1ec3 ph\u00e2n lo\u1ea1i \u0111\u01b0\u1ee3c h\u00ecnh th\u1ee9c kinh doanh c\u1ee7a kh\u00e1ch s\u1ea1n. D\u1ef1a v\u00e0o t\u00ednh ch\u1ea5t \u0111\u1eb7c th\u00f9 kh\u00e1ch s\u1ea1n, d\u01b0\u1edbi \u0111\u00e2y s\u1ebd l\u00e0 m\u1ed9t s\u1ed1 lo\u1ea1i h\u00ecnh kh\u00e1ch doanh ph\u1ed5 bi\u1ebfn nh\u1ea5t hi\u1ec7n nay.<\/p>\n

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                                • \n

                                  Kh\u00e1ch s\u1ea1n th\u00e0nh ph\u1ed1 hay kh\u00e1ch s\u1ea1n c\u00f4ng v\u1ee5 (City Centre Hotel)<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                                  L\u00e0 lo\u1ea1i h\u00ecnh kh\u00e1ch s\u1ea1n th\u01b0\u1eddng t\u1eadp trung \u1edf trung t\u00e2m th\u00e0nh ph\u1ed1, \u0111\u1ed1i t\u01b0\u1ee3ng ch\u00ednh l\u00e0 kh\u00e1ch \u0111i c\u00f4ng t\u00e1c, tham gia c\u00e1c h\u1ed9i ngh\u1ecb (h\u1ed9i th\u1ea3o)… H\u1ecd l\u01b0u tr\u00fa trong th\u1eddi gian ng\u1eafn h\u1ea1n.<\/p>\n

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                                    Kh\u00e1ch s\u1ea1n ngh\u1ec9 d\u01b0\u1ee1ng (Resort Hotel)<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                                    Kh\u00e1ch s\u1ea1n ngh\u1ec9 d\u01b0\u1ee1ng \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng \u1edf nh\u1eefng khu du l\u1ecbch ngh\u1ec9 d\u01b0\u1ee1ng d\u1ecdc bi\u1ec3n, tr\u00ean n\u00fai. Kh\u00e1ch \u0111\u1ebfn \u0111\u00e2y v\u1edbi m\u1ee5c \u0111\u00edch ngh\u1ec9 ng\u01a1i th\u01b0 gi\u00e3n l\u00e0 ch\u1ee7 y\u1ebfu. Nh\u1eefng kh\u00e1ch s\u1ea1n ngh\u1ec9 d\u01b0\u1ee1ng th\u01b0\u1eddng ch\u1ecbu s\u1ef1 ph\u1ee5 thu\u1ed9c v\u00e0o \u0111i\u1ec1u ki\u1ec7n th\u1eddi ti\u1ebft kh\u00ed h\u1eadu n\u00ean ho\u1ea1t \u0111\u1ed9ng theo th\u1eddi v\u1ee5.<\/p>\n

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                                      Kh\u00e1ch s\u1ea1n s\u00e2n bay (Airport Hotel)<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                                      Kh\u00e1ch s\u1ea1n s\u00e2n bay \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng \u1edf g\u1ea7n c\u00e1c s\u00e2n bay qu\u1ed1c t\u1ebf l\u1edbn. \u0110\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch c\u1ee7a lo\u1ea1i kh\u00e1ch s\u1ea1n n\u00e0y l\u00e0 nh\u1eefng h\u00e0nh kh\u00e1ch c\u1ee7a c\u00e1c h\u00e3ng h\u00e0ng kh\u00f4ng d\u1eebng ch\u00e2n qu\u00e1 c\u1ea3nh t\u1ea1i c\u00e1c s\u00e2n bay qu\u1ed1c t\u1ebf do l\u1ecbch tr\u00ecnh b\u1eaft bu\u1ed9c.<\/p>\n

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                                        Kh\u00e1ch s\u1ea1n c\u0103n h\u1ed9 (Suite hotel\/Apartment)<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                                        Th\u01b0\u1eddng n\u1eb1m trong c\u00e1c th\u00e0nh ph\u1ed1 l\u1edbn, thi\u1ebft k\u1ebf kh\u00f4ng gian ph\u00f2ng l\u1edbn, \u0111\u1ea7y \u0111\u1ee7 ti\u1ec7n nghi nh\u01b0 m\u1ed9t c\u0103n h\u1ed9 v\u1edbi c\u00e1c ph\u00f2ng ch\u1ee9c n\u0103ng: ph\u00f2ng \u0103n, ph\u00f2ng kh\u00e1ch, ph\u00f2ng ng\u1ee7 v\u00e0 b\u1ebfp. \u0110\u1ed1i t\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 l\u00e0 c\u00e1c gia \u0111\u00ecnh ho\u1eb7c kh\u00e1ch \u1edf d\u00e0i h\u1ea1n hay trung h\u1ea1n.<\/p>\n

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                                          Kh\u00e1ch s\u1ea1n b\u00ecnh d\u00e2n (Hostel)<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                                          Kh\u00e1ch s\u1ea1n b\u00ecnh d\u00e2n th\u01b0\u1eddng n\u1eb1m t\u1ea1i c\u00e1c b\u1ebfn xe, nh\u00e0 ga… c\u00f3 c\u00e1c d\u1ecbch v\u1ee5 l\u01b0u tr\u00fa t\u1ed1i thi\u1ec3u, ch\u1ee7 y\u1ebfu ph\u1ee5c v\u1ee5 kh\u00e1ch du l\u1ecbch ba l\u00f4 ho\u1eb7c kh\u00e1ch d\u1eebng ch\u00e2n ngh\u1ec9 theo gi\u1edd.<\/p>\n

                                          Ngo\u00e0i ra, c\u00f2n 2 lo\u1ea1i h\u00ecnh kh\u00e1ch s\u1ea1n ph\u00e2n lo\u1ea1i theo \u0111\u1eb7c th\u00f9 l\u00e0 Kh\u00e1ch s\u1ea1n s\u00f2ng b\u1ea1c (Casino Hotel) v\u00e0 Nh\u00e0 ngh\u1ec9 ven xa l\u1ed9 (Motel). Motel m\u1edbi xu\u1ea5t hi\u1ec7n t\u1ea1i Vi\u1ec7t Nam trong v\u00e0i n\u0103m g\u1ea7n \u0111\u00e2y ph\u1ee5c v\u1ee5 ch\u00ednh cho \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch \u0111i ph\u01b0\u1ee3t b\u1eb1ng xe m\u00e1y, xe h\u01a1i\u2026 ch\u1ec9 c\u00f3 nhu c\u1ea7u ngh\u1ec9 qua \u0111\u00eam nh\u01b0 t\u1ea1i TP. H\u1ed3 Ch\u00ed Minh, \u0110\u00e0 N\u1eb5ng, V\u0169ng T\u00e0u, Gia Lai…<\/p>\n

                                          Ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn th\u1ecb tr\u01b0\u1eddng m\u1ee5c ti\u00eau<\/strong><\/em><\/span><\/h3>\n

                                          C\u00f4ng ngh\u1ec7 ng\u00e0y m\u1ed9t ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd, t\u1ef7 l\u1ec7 ng\u01b0\u1eddi truy c\u1eadp Internet \u0111\u1ec3 tra c\u1ee9u v\u00e0 s\u1eed d\u1ee5ng m\u1ea1ng x\u00e3 h\u1ed9i \u0111\u1ec3 t\u00ecm ki\u1ebfm th\u00f4ng tin ng\u00e0y m\u1ed9t t\u0103ng. C\u00f3 r\u1ea5t nhi\u1ec1u k\u00eanh th\u00f4ng tin c\u00f3 th\u1ec3 gi\u00fap x\u00e2y d\u1ef1ng v\u00e0 truy\u1ec1n t\u1ea3i n\u1ed9i dung nh\u1eb1m \u0111\u1ea9y m\u1ea1nh marketing c\u01a1 s\u1edf l\u01b0u tr\u00fa<\/strong> v\u00e0 ti\u1ebfp c\u1eadn \u0111\u01b0\u1ee3c g\u1ea7n h\u01a1n v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh m\u1ed9t kh\u00e1ch d\u1ec5 d\u00e0ng nh\u01b0:<\/p>\n

                                            \n
                                          • C\u00e1c trang m\u1ea1ng x\u00e3 h\u1ed9i ( Facebook, Whatsapp, Instagram, Twitter\u2026) l\u00e0 k\u00eanh th\u00f4ng tin \u0111ang thu h\u00fat nhi\u1ec1u ng\u01b0\u1eddi theo d\u00f5i v\u00e0 t\u01b0\u01a1ng t\u00e1c.<\/li>\n
                                          • C\u00e1c k\u00eanh OTA (Online Travel Agency) l\u00e0 \u0111\u1ea1i l\u00fd b\u00e1n ph\u00f2ng kh\u00e1ch s\u1ea1n tr\u1ef1c tuy\u1ebfn nh\u01b0 Agoda, Booking.com, Expedia\u2026<\/li>\n
                                          • Website kh\u00e1ch s\u1ea1n<\/strong> \u0111\u01b0\u1ee3c xem l\u00e0 trang th\u00f4ng tin ch\u00ednh th\u1ee9c v\u00e0 \u0111\u00e1ng tin c\u1eady \u0111\u1ec3 gi\u1edbi thi\u1ec7u h\u00ecnh \u1ea3nh, video c\u1ee7a kh\u00e1ch s\u1ea1n nh\u1eb1m qu\u1ea3ng b\u00e1 th\u01b0\u01a1ng hi\u1ec7u v\u00e0 th\u00fac \u0111\u1ea9y ho\u1ea1t \u0111\u1ed9ng kinh doanh kh\u00e1ch s\u1ea1n. V\u00e0 l\u00e0 k\u00eanh giao ti\u1ebfp hi\u1ec7u qu\u1ea3 v\u1edbi kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n

                                            B\u00ean c\u1ea1nh \u0111\u00f3, vi\u1ec7c x\u00e1c \u0111\u1ecbnh th\u1ecb tr\u01b0\u1eddng m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng s\u1ebd gi\u00fap kh\u00e1ch s\u1ea1n x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c gi\u00e1 ph\u00f9 h\u1ee3p v\u1edbi ph\u00e2n kh\u00fac kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u00e0 kh\u00e1ch s\u1ea1n mong mu\u1ed1n h\u01b0\u1edbng \u0111\u1ebfn. B\u1edfi l\u1ebd, khi hi\u1ec3u r\u00f5 v\u1ec1 kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh, n\u1eb1m \u0111\u01b0\u1ee3c c\u00e1c nhu c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a th\u1ecb tr\u01b0\u1eddng kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau th\u00ec c\u00e1c kh\u00e1ch s\u1ea1n s\u1ebd d\u1ec5 d\u00e0ng x\u00e2y d\u1ef1ng c\u00e1c ch\u00ednh s\u00e1ch gi\u00e1 thi\u1ebft th\u1ef1c, \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng gi\u00fap cho kh\u00e1ch h\u00e0ng c\u00f3 nh\u1eefng l\u1ef1a ch\u1ecdn ph\u00f9 h\u1ee3p t\u1ea1i c\u01a1 s\u1edf l\u01b0u tr\u00fa c\u1ee7a m\u00ecnh.<\/p>\n

                                            C\u1ea1nh tranh nhi\u1ec1u \u0111\u1ed1i th\u1ee7<\/strong><\/span><\/h2>\n

                                            Hi\u1ec7n nay, xu h\u01b0\u1edbng l\u00e0m kinh doanh kh\u00e1ch s\u1ea1n ng\u00e0y m\u1ed9t nhi\u1ec1u, s\u1ed1 l\u01b0\u1ee3ng c\u01a1 s\u1edf l\u01b0u tr\u00fa v\u1edbi \u0111a d\u1ea1ng v\u1ec1 quy m\u00f4 v\u00e0 lo\u1ea1i h\u00ecnh c\u0169ng t\u0103ng cao. T\u1ea1o n\u00ean \u00e1p l\u1ef1c kh\u00f4ng nh\u1ecf \u0111\u1ebfn ng\u01b0\u1eddi l\u00e0m kinh doanh kh\u00e1ch s\u1ea1n. Kh\u00f4ng nh\u1eefng th\u1ebf, \u00e1p l\u1ef1c v\u1ec1 gi\u00e1 ph\u00f2ng c\u0169ng l\u00e0 m\u1ed9t trong nh\u1eefng v\u1ea5n \u0111\u1ec1 khi\u1ebfn c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n c\u1ea3m th\u1ea5y \u0111au \u0111\u1ea7u khi c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh li\u00ean t\u1ee5c b\u1eb1ng c\u00e1ch gi\u1ea3m m\u1ea1nh gi\u00e1 ph\u00f2ng \u0111\u1ec3 thu h\u00fat kh\u00e1ch \u0111\u1eb7t ph\u00f2ng.<\/p>\n

                                            Nh\u1eefng y\u1ebfu t\u1ed1 gi\u00fap nh\u1eadn di\u1ec7n \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh c\u1ee7a kh\u00e1ch s\u1ea1n<\/strong><\/em><\/span><\/h3>\n
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                                              Kh\u00e1ch s\u1ea1n l\u00e2n c\u1eadn<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                                              \u0110\u1ecba \u0111i\u1ec3m\u00a0l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u1ec3 kh\u00e1ch h\u00e0ng quy\u1ebft \u0111\u1ecbnh l\u1ef1a ch\u1ecdn kh\u00e1ch s\u1ea1n \u0111\u1ec3 l\u01b0u tr\u00fa. Hi\u1ec7n \u0111ang kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n thu\u1eadn l\u1ee3i n\u1eb1m \u1edf trung t\u00e2m th\u00e0nh ph\u1ed1 nh\u01b0ng c\u00f3 nhi\u1ec1u kh\u00e1ch s\u1ea1n l\u00e2n c\u1eadn g\u1ea7n xung quanh \u0111\u00f3 khi\u1ebfn kh\u00e1ch h\u00e0ng c\u00f3 nhi\u1ec1u s\u1ef1 l\u1ef1a ch\u1ecdn khi t\u00ecm ki\u1ebfm. C\u00e0ng nhi\u1ec1u l\u1ef1a ch\u1ecdn t\u1ee9c l\u00e0 c\u00e0ng nhi\u1ec1u \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh v\u1edbi kh\u00e1ch s\u1ea1n.<\/h4>\n
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                                                Kh\u00e1ch s\u1ea1n c\u00f9ng quy m\u00f4 v\u00e0 lo\u1ea1i h\u00ecnh kinh doanh<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                                                S\u1ed1 l\u01b0\u1ee3ng c\u01a1 s\u1edf l\u01b0u tr\u00fa nhi\u1ec1u nh\u01b0ng kh\u00f4ng ph\u1ea3i ai c\u0169ng l\u00e0 \u0111\u1ed1i th\u1ee7 c\u1ee7a b\u1ea1n. N\u1ebfu nh\u01b0 kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n c\u00f3 30 – 50 ph\u00f2ng thu\u1ed9c ti\u00eau chu\u1ea9n d\u1ecbch v\u1ee5 cao c\u1ea5p th\u00ec kh\u00f4ng th\u1ec3 x\u00e1c \u0111\u1ecbnh s\u1ebd c\u1ea1nh tranh v\u1edbi c\u00e1c quy m\u00f4 10 – 20 ph\u00f2ng v\u1edbi lo\u1ea1i h\u00ecnh Homestay hay Capsule Hotel. B\u1edfi l\u1ebd, th\u1ecb tr\u01b0\u1eddng kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau \u1edf m\u1ed7i lo\u1ea1i h\u00ecnh v\u00e0 quy m\u00f4 kh\u00e1ch s\u1ea1n s\u1ebd kh\u00e1c nhau.<\/p>\n

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                                                  Kh\u00e1ch s\u1ea1n c\u00f9ng ph\u00e2n lo\u1ea1i sao v\u00e0 gi\u00e1 ph\u00f2ng<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                                                  \u0110\u1ed1i v\u1edbi kh\u00e1ch s\u1ea1n c\u00f9ng ph\u00e2n c\u1ea5p theo sao v\u00e0 khung gi\u00e1 ph\u00f2ng t\u01b0\u01a1ng t\u1ef1 nhau. Kh\u00e1ch s\u1ea1n c\u1ea7n t\u00ecm hi\u1ec3u nh\u1eefng \u01b0u nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a c\u00e1c kh\u00e1ch s\u1ea1n \u0111\u1ed1i th\u1ee7 nh\u1eb1m c\u00f3 nh\u1eefng ch\u00ednh s\u00e1ch, chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ea7u t\u01b0 c\u01a1 s\u1edf v\u1eadt ch\u1ea5t t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a m\u00ecnh t\u1ed1t h\u01a1n.<\/p>\n

                                                  Kh\u00e1ch s\u1ea1n chu\u1ea9n b\u1ecb nh\u1eefng g\u00ec \u0111\u1ec3 c\u1ea1nh tranh v\u1edbi \u0111\u1ed1i th\u1ee7?<\/strong><\/em><\/h3>\n

                                                  M\u1ed9t khi kh\u00e1ch s\u1ea1n \u0111\u00e3 x\u00e1c \u0111\u1ecbnh v\u00e0 nh\u1eadn di\u1ec7n \u0111\u01b0\u1ee3c \u0111\u1ed1i th\u1ee7 c\u1ea1nh c\u1ee7a m\u00ecnh th\u00ec \u0111\u00e2y l\u00e0 c\u01a1 h\u1ed9i gi\u00fap kh\u00e1ch s\u1ea1n c\u00f3 nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c c\u1ea1nh tranh \u0111\u1ed1i th\u1ee7 nh\u1eb1m thu h\u00fat l\u01b0\u1ee3t \u0111\u1eb7t ph\u00f2ng v\u00e0\u00a0c\u1ea3i thi\u1ec7n t\u00ecnh h\u00ecnh kinh doanh c\u1ee7a kh\u00e1ch s\u1ea1n<\/strong>. \u0110\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 chu\u1ea9n b\u1ecb m\u1ed9t s\u1ed1 v\u1ea5n \u0111\u1ec1 nh\u01b0 sau:<\/p>\n

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                                                    Li\u00ean t\u1ee5c c\u1eadp nh\u1eadt c\u00e1c ch\u00ednh s\u00e1ch gi\u00e1 v\u00e0 \u01b0u \u0111\u00e3i<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                                                    Lu\u00f4n theo d\u00f5i v\u00e0 n\u1eafm b\u1eaft nhu c\u1ea7u th\u1ecb tr\u01b0\u1eddng t\u00f9y v\u00e0o m\u1ed7i th\u1eddi \u0111i\u1ec3m \u0111\u1ec3 x\u00e2y d\u1ef1ng c\u00e1c ch\u00ednh s\u00e1ch v\u00e0 ch\u01b0\u01a1ng tr\u00ecnh \u01b0u \u0111\u00e3i<\/strong> ph\u00f9 h\u1ee3p. K\u00e8m theo \u0111\u00f3 l\u00e0 nh\u1eefng th\u00f4ng \u0111i\u1ec7p v\u00e0 t\u00ean c\u00e1c g\u1ecdi khuy\u1ebfn m\u00e3i thu h\u00fat kh\u00e1ch h\u00e0ng.<\/p>\n

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                                                      X\u00e2y d\u1ef1ng c\u00e1c ch\u00ednh s\u00e1ch tri \u00e2n kh\u00e1ch h\u00e0ng c\u0169<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                                                      B\u00ean c\u1ea1nh vi\u1ec7c ph\u00e1t tri\u1ec3n kh\u00e1ch h\u00e0ng m\u1edbi th\u00ec vi\u1ec7c gi\u1eef ch\u00e2n c\u00e1c kh\u00e1ch h\u00e0ng \u0111\u00e3 l\u01b0u tr\u00fa v\u00e0 quay tr\u1edf l\u1ea1i s\u1ebd khi\u1ebfn cho vi\u1ec7c c\u1ea1nh tranh v\u1edbi \u0111\u1ed1i th\u1ee7 gi\u1ea3m b\u1edbt \u00e1p l\u1ef1c h\u01a1n. Do v\u1eady, c\u00e1c kh\u00e1ch s\u1ea1n c\u1ea7n ph\u1ea3i \u0111\u1ea9y m\u1ea1nh quy tr\u00ecnh ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng th\u00f4ng qua c\u00e1c h\u00ecnh th\u1ee9c nh\u01b0 g\u1ecdi \u0111i\u1ec7n, g\u1eedi email, bi\u1ec3u m\u1eabu… Khi \u0111\u00f3 kh\u00e1ch s\u1ea1n v\u1eeba t\u1ea1o \u0111\u01b0\u1ee3c tin t\u01b0\u1edfng t\u1eeb kh\u00e1ch h\u00e0ng v\u1eeba c\u00f3 nh\u1eefng th\u00f4ng tin \u0111\u00e1nh gi\u00e1 h\u1eefu \u00edch.<\/p>\n

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                                                        N\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 d\u1ecbch v\u1ee5<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                                                        Ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 c\u1ee7a kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c ph\u1ea3n \u00e1nh qua th\u00e1i \u0111\u1ed9 l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean, h\u1ec7 th\u1ed1ng c\u01a1 s\u1edf v\u1eadt ch\u1ea5t c\u0169ng nh\u01b0 nh\u1eefng tr\u1ea3i nghi\u1ec7m l\u01b0u tr\u00fa. M\u1ed9t th\u00e1i \u0111\u1ed9 ph\u1ee5c v\u1ee5 th\u00e2n thi\u1ec7n, g\u1ea7n g\u0169i s\u1ebd t\u1ea1o c\u1ea3m gi\u00e1c \u1ea5n t\u01b0\u1ee3ng cho kh\u00e1ch h\u00e0ng, k\u1ebft h\u1ee3p v\u1edbi \u0111\u00f3 l\u00e0 c\u01a1 s\u1edf v\u1eadt ch\u1ea5t \u0111\u1ea3m b\u1ea3o s\u1ebd t\u1ea1o c\u1ea3m gi\u00e1c h\u00e0i l\u00f2ng khi kh\u00e1ch h\u00e0ng l\u01b0u tr\u00fa.<\/p>\n

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                                                          T\u1ea1o n\u00ean s\u1ef1 kh\u00e1c bi\u1ec7t<\/em><\/strong><\/h4>\n<\/li>\n<\/ul>\n

                                                          M\u1eb7c d\u00f9 c\u00f9ng m\u1ed9t ph\u00e2n kh\u00fac v\u00e0 gi\u00e1 ph\u00f2ng nh\u01b0ng kh\u00e1ch s\u1ea1n l\u1ea1i s\u1edf h\u1eefu kh\u00f4ng gian l\u01b0u tr\u00fa v\u1edbi n\u00e9t thi\u1ebft k\u1ebf \u0111\u1ed9c \u0111\u00e1o v\u1edbi phong c\u00e1ch \u00c1 \u0110\u00f4ng,Ch\u00e2u \u00c2u\u2026 v\u00e0 cung c\u1ea5p nh\u1eefng lo\u1ea1i h\u00ecnh tr\u1ea3i nghi\u1ec7m nh\u01b0 n\u1ea5u \u0103n, sinh ho\u1ea1t chung v\u1edbi ng\u01b0\u1eddi d\u00e2n \u0111\u1ecba ph\u01b0\u01a1ng, c\u00e1c g\u00f3i d\u1ecbch v\u1ee5 tour kh\u00e1m ph\u00e1 nhi\u1ec1u c\u00e1c \u0111\u1ecba \u0111i\u1ec3m tham quan\u2026 s\u1ebd l\u00e0 l\u1ee3i th\u1ebf trong vi\u1ec7c t\u1ea1o ra c\u00e1c g\u00f3i l\u1ef1a ch\u1ecdn d\u1ecbch v\u1ee5 v\u00e0 tr\u1ea3i nghi\u1ec7m khi kh\u00e1ch h\u00e0ng l\u01b0u tr\u00fa t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n.<\/p>\n

                                                          T\u00f3m l\u1ea1i, h\u1eb3n c\u00e1c b\u1ea1n \u0111\u00e3 bi\u1ebft c\u00e1ch \u0111\u1ec3 kinh doanh kh\u00e1ch s\u1ea1n c\u1ea7n chu\u1ea9n b\u1ecb nh\u1eefng g\u00ec, nh\u1eb1m \u0111em l\u1ea1i hi\u1ec7u qu\u1ea3, \u0111i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi ng\u01b0\u1eddi qu\u1ea3n l\u00fd v\u00e0 ng\u01b0\u1eddi ch\u1ee7 kh\u00e1ch s\u1ea1n c\u1ea7n c\u00f3 s\u1ef1 chu\u1ea9n b\u1ecb c\u1ea3 v\u1ec1 y\u1ebfu t\u1ed1 con ng\u01b0\u1eddi l\u1eabn c\u00f4ng ngh\u1ec7.\u00a0<\/strong><\/p>\n

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                                                          \n

                                                          C\u00c1C B\u00c0I VI\u1ebeT LI\u00caN QUAN<\/strong><\/strong><\/p>\n

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                                                            • <\/i> C\u00e1c kh\u00e1ch s\u1ea1n xoay theo d\u1ecbch \u0111\u1ec3 t\u1ed3n t\u1ea1i nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n
                                                            • <\/i> Hotel Booking System l\u00e0 g\u00ec?<\/li>\n
                                                            • <\/i> OTAs n\u00e0o \u0111ang v\u1eadn h\u00e0nh hi\u1ec7u qu\u1ea3 \u1edf Vi\u1ec7t Nam?<\/li>\n
                                                            • <\/i> H\u1ed9i An sau d\u1ecbch \u0111ang d\u1ea7n kh\u00f4i ph\u1ee5c nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n
                                                            • <\/i> Kh\u00e1ch \u0111\u1eb7t ph\u00f2ng qu\u00e1i chi\u00eau v\u00e0 c\u00e1ch gi\u1ea3i quy\u1ebft<\/li>\n
                                                            • <\/i> Chu\u1ea9n b\u1ecb g\u00ec cho kh\u00e1ch s\u1ea1n trong m\u00f9a du l\u1ecbch cao \u0111i\u1ec3m?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
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                                                              • <\/i> L\u00e0m th\u1ebf n\u00e0o c\u00e1c kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 theo k\u1ecbp nhu c\u1ea7u ng\u00e0y c\u00e0ng t\u0103ng c\u1ee7a kh\u00e1ch<\/li>\n
                                                              • <\/i> Ch\u0103m s\u00f3c v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi du kh\u00e1ch sau giai \u0111o\u1ea1n l\u01b0u tr\u00fa \u0111\u1ec3 thu h\u00fat \u0111\u1eb7t ph\u00f2ng tr\u1edf l\u1ea1i<\/li>\n
                                                              • <\/i> H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng ch\u00e2n dung kh\u00e1ch h\u00e0ng trong kh\u00e1ch s\u1ea1n<\/li>\n
                                                              • <\/i> T\u00ecm hi\u1ec3u v\u1ec1 qu\u1ea3n l\u00fd doanh thu kh\u00e1ch s\u1ea1n v\u00e0 nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c hay nh\u1ea5t<\/li>\n
                                                              • <\/i> L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 xung \u0111\u1ed9t c\u1ee7a kh\u00e1ch t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n?<\/li>\n
                                                              • <\/i> Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n d\u00e0nh cho kh\u00e1ch s\u1ea1n nh\u1ecf: L\u1ef1a ch\u1ecdn t\u1ed1i \u01b0u cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

                                                                Kinh doanh kh\u00e1ch s\u1ea1n c\u1ea7n chu\u1ea9n b\u1ecb g\u00ec? B\u00e0i vi\u1ebft d\u00e0nh cho nh\u1eefng ng\u01b0\u1eddi b\u1eaft \u0111\u1ea7u kinh doanh kh\u00e1ch s\u1ea1n (v\u00e0 c\u1ea3 cho vi\u1ec7c m\u1edf c\u1eeda l\u1ea1i kh\u00e1ch s\u1ea1n) nh\u1eefng c\u00f4ng vi\u1ec7c c\u1ea7n thi\u1ebft nh\u1ea5t \u0111\u1ec3 \u0111em s\u1ef1 hi\u1ec7u qu\u1ea3 s\u1edbm nh\u1ea5t, s\u1eed d\u1ee5ng chi ph\u00ed ph\u00f9 h\u1ee3p, tr\u00e1nh r\u1ee7i ro kh\u00f3 kh\u0103n. T\u00f9y thu\u1ed9c […]<\/p>\n","protected":false},"author":1,"featured_media":398499,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"bottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"","hide":""},"footnotes":""},"categories":[173],"tags":[],"class_list":["post-397023","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-quan-ly-van-hanh-du-lich"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/397023","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=397023"}],"version-history":[{"count":3,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/397023\/revisions"}],"predecessor-version":[{"id":398356,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/397023\/revisions\/398356"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/398499"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=397023"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=397023"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=397023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}