{"id":397013,"date":"2023-12-12T09:47:53","date_gmt":"2023-12-12T09:47:53","guid":{"rendered":"https:\/\/otavietnam.com\/?p=397013"},"modified":"2023-12-12T09:49:06","modified_gmt":"2023-12-12T09:49:06","slug":"cac-tieu-chi-lua-chon-phan-mem-quan-ly-khach-san-tot-la-gi","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/cac-tieu-chi-lua-chon-phan-mem-quan-ly-khach-san-tot-la-gi\/","title":{"rendered":"C\u00e1c ti\u00eau ch\u00ed l\u1ef1a ch\u1ecdn ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n t\u1ed1t l\u00e0 g\u00ec?"},"content":{"rendered":"
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Quy\u1ebft \u0111\u1ecbnh l\u1ef1a ch\u1ecdn ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n (Hotel PMS\/ Software) l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh quan tr\u1ecdng v\u00e0 \u0111\u00f2i h\u1ecfi s\u1ef1 c\u00e2n nh\u1eafc k\u1ef9 l\u01b0\u1ee1ng. \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n s\u1ebd tr\u1edf n\u00ean th\u00e2n thi\u1ec7n v\u1edbi c\u00f4ng ngh\u1ec7 v\u00e0 \u0111\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7 nhu c\u1ea7u kinh doanh, d\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 ti\u00eau ch\u00ed quan tr\u1ecdng c\u1ea7n xem x\u00e9t:<\/p>\n

1. H\u01b0\u1edbng T\u1edbi Tr\u1ea3i Nghi\u1ec7m Kh\u00e1ch H\u00e0ng<\/h3>\n

C\u00f4ng ngh\u1ec7 \u0111\u00e3 tr\u1edf th\u00e0nh m\u1ed9t ph\u1ea7n kh\u00f4ng th\u1ec3 thi\u1ebfu trong ng\u00e0nh kh\u00e1ch s\u1ea1n hi\u1ec7n \u0111\u1ea1i. Ch\u1ecdn ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n c\u1ea7n \u0111\u1ea3m b\u1ea3o t\u00edch h\u1ee3p c\u00e1c t\u00ednh n\u0103ng nh\u01b0 check-in online, \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng, v\u00e0 c\u00e1c d\u1ecbch v\u1ee5 thanh to\u00e1n kh\u00f4ng ti\u1ebfp x\u00fac. H\u1ec7 th\u1ed1ng c\u1ea7n t\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 mang l\u1ea1i s\u1ef1 thu\u1eadn ti\u1ec7n trong vi\u1ec7c qu\u1ea3n l\u00fd ph\u00f2ng v\u00e0 d\u1ecbch v\u1ee5.<\/p>\n

\"Otavn
Otavn Ota Viet Nam Cover Blog Cac Tieu Chi Lua Chon Phan Mem Quan Ly Khach San Tot La Gi Trai Nghiem<\/figcaption><\/figure>\n

2. T\u1ef1 \u0110\u1ed9ng H\u00f3a Quy Tr\u00ecnh H\u00e0nh Ch\u00ednh<\/h3>\n

M\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n hi\u1ec7u qu\u1ea3 c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y. Check-in nhanh ch\u00f3ng, giao vi\u1ec7c th\u00f4ng minh, v\u00e0 qu\u1ea3n l\u00fd k\u00eanh t\u1ef1 \u0111\u1ed9ng gi\u00fap gi\u1ea3m th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c, t\u0103ng hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c v\u00e0 gi\u1ea3m nguy c\u01a1 ph\u00e1t sinh l\u1ed7i.<\/p>\n

3. Kh\u1ea3 N\u0103ng T\u01b0\u01a1ng T\u00e1c v\u00e0 Ti\u1ebfp Th\u1ecb<\/h3>\n

Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n n\u00ean c\u00f3 kh\u1ea3 n\u0103ng t\u01b0\u01a1ng t\u00e1c v\u00e0 t\u00edch h\u1ee3p c\u00e1c c\u00f4ng c\u1ee5 ti\u1ebfp th\u1ecb. H\u1ec7 th\u1ed1ng c\u1ea7n h\u1ed7 tr\u1ee3 qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng, s\u1edf th\u00edch, v\u00e0 l\u1ecbch s\u1eed \u0111\u1eb7t ph\u00f2ng. \u0110i\u1ec1u n\u00e0y gi\u00fap x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb c\u00e1 nh\u00e2n h\u00f3a v\u00e0 t\u0103ng t\u01b0\u01a1ng t\u00e1c kh\u00e1ch h\u00e0ng.<\/p>\n

4. H\u1ed7 Tr\u1ee3 Ph\u00e2n Ph\u1ed1i Ph\u00f2ng Hi\u1ec7u Qu\u1ea3<\/h3>\n

M\u1ed9t ch\u1ee9c n\u0103ng quan tr\u1ecdng c\u1ee7a ph\u1ea7n m\u1ec1m l\u00e0 qu\u1ea3n l\u00fd ph\u00e2n ph\u1ed1i ph\u00f2ng. H\u1ec7 th\u1ed1ng n\u00ean t\u00edch h\u1ee3p c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd k\u00eanh \u0111\u1ec3 gi\u00fap qu\u1ea3n l\u00fd ph\u00f2ng tr\u00ean c\u00e1c OTA v\u00e0 GDS. \u0110i\u1ec1u n\u00e0y gi\u00fap t\u1ed1i \u0111a h\u00f3a hi\u1ec3n th\u1ecb tr\u00ean c\u00e1c n\u1ec1n t\u1ea3ng l\u1edbn v\u00e0 gi\u1ea3m nguy c\u01a1 overbooking.<\/p>\n

5. Kh\u1ea3 N\u0103ng M\u1edf R\u1ed9ng v\u00e0 T\u00edch H\u1ee3p<\/h3>\n

Ch\u1ecdn m\u1ed9t gi\u1ea3i ph\u00e1p m\u00e0 kh\u00f4ng ch\u1ec9 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u hi\u1ec7n t\u1ea1i m\u00e0 c\u00f2n c\u00f3 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng khi doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n. Ph\u1ea7n m\u1ec1m n\u00ean c\u00f3 kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p v\u1edbi c\u00e1c \u1ee9ng d\u1ee5ng v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1c nhau, nh\u01b0 CRM, booking engine, v\u00e0 c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd kh\u00e1c.<\/p>\n

\"Otavn
Otavn Ota Viet Nam Cover Blog Cac Tieu Chi Lua Chon Phan Mem Quan Ly Khach San Tot La Gi Mo Rong<\/figcaption><\/figure>\n

6. H\u1ed7 Tr\u1ee3 Chuy\u1ec3n Giao v\u00e0 \u0110\u00e0o T\u1ea1o<\/h3>\n

\u0110\u1ea3m b\u1ea3o nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m cung c\u1ea5p h\u1ed7 tr\u1ee3 chuy\u1ec3n giao v\u00e0 \u0111\u00e0o t\u1ea1o \u0111\u1ea7y \u0111\u1ee7. Vi\u1ec7c tri\u1ec3n khai h\u1ec7 th\u1ed1ng m\u1edbi kh\u00f4ng n\u00ean t\u1ea1o ra s\u1ef1 gi\u00e1n \u0111o\u1ea1n l\u1edbn trong ho\u1ea1t \u0111\u1ed9ng kinh doanh. H\u1ed7 tr\u1ee3 chuy\u1ec3n giao v\u00e0 \u0111\u00e0o t\u1ea1o hi\u1ec7u qu\u1ea3 gi\u00fap nh\u00e2n vi\u00ean nhanh ch\u00f3ng l\u00e0m quen v\u1edbi h\u1ec7 th\u1ed1ng m\u1edbi.<\/p>\n

7. Ph\u00ed v\u00e0 C\u1ea5u Tr\u00fac H\u1ee3p \u0110\u1ed3ng<\/h3>\n

Ki\u1ec3m tra c\u1ea9n th\u1eadn c\u1ea5u tr\u00fac ph\u00ed v\u00e0 h\u1ee3p \u0111\u1ed3ng c\u1ee7a nh\u00e0 cung c\u1ea5p. Tr\u00e1nh c\u00e1c chi ph\u00ed \u1ea9n v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u00f4 h\u00ecnh ph\u00ed ph\u00f9 h\u1ee3p v\u1edbi quy m\u00f4 v\u00e0 nhu c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a kh\u00e1ch s\u1ea1n. H\u1ee3p \u0111\u1ed3ng n\u00ean linh ho\u1ea1t \u0111\u1ec3 \u0111\u00e1p \u1ee9ng c\u00e1c thay \u0111\u1ed5i trong doanh nghi\u1ec7p.<\/p>\n

L\u1ef1a ch\u1ecdn ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n l\u00e0 quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng, \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 hi\u1ec7u su\u1ea5t kinh doanh. B\u1eb1ng c\u00e1ch xem x\u00e9t k\u1ef9 l\u01b0\u1ee1ng c\u00e1c ti\u00eau ch\u00ed tr\u00ean, b\u1ea1n c\u00f3 th\u1ec3 ch\u1ecdn \u0111\u01b0\u1ee3c gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi nhu c\u1ea7u v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a kh\u00e1ch s\u1ea1n.<\/p>\n

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C\u00c1C B\u00c0I VI\u1ebeT LI\u00caN QUAN<\/strong><\/strong><\/p>\n

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  • \n
      \n
    • <\/i> 5 v\u1ea5n \u0111\u1ec1 kh\u00e1ch s\u1ea1n c\u1ea7n nh\u1eadn bi\u1ebft \u0111\u1ec3 thay \u0111\u1ed5i ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n PMS<\/li>\n
    • <\/i> Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng (CRM) cho kh\u00e1ch s\u1ea1n<\/li>\n
    • <\/i> Gi\u1ea3i ph\u00e1p chuy\u1ec3n \u0111\u1ed5i s\u1ed1 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n cho giai \u0111o\u1ea1n ph\u1ee5c h\u1ed3i<\/li>\n
    • <\/i> L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c doanh thu kh\u00e1ch s\u1ea1n t\u1ed1t nh\u1ea5t sau d\u1ecbch Covid-19<\/li>\n
    • <\/i> L\u00e0m c\u00e1ch n\u00e0o \u0111\u1ec3 t\u0103ng hi\u1ec7u qu\u1ea3 kinh doanh c\u0103n h\u1ed9 d\u1ecbch v\u1ee5?<\/li>\n
    • <\/i> Kinh doanh kh\u00e1ch s\u1ea1n c\u1ea7n chu\u1ea9n b\u1ecb nh\u1eefng g\u00ec?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
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      • <\/i> L\u00e0m th\u1ebf n\u00e0o c\u00e1c kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 theo k\u1ecbp nhu c\u1ea7u ng\u00e0y c\u00e0ng t\u0103ng c\u1ee7a kh\u00e1ch<\/li>\n
      • <\/i> Ch\u0103m s\u00f3c v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi du kh\u00e1ch sau giai \u0111o\u1ea1n l\u01b0u tr\u00fa \u0111\u1ec3 thu h\u00fat \u0111\u1eb7t ph\u00f2ng tr\u1edf l\u1ea1i<\/li>\n
      • <\/i> H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng ch\u00e2n dung kh\u00e1ch h\u00e0ng trong kh\u00e1ch s\u1ea1n<\/li>\n
      • <\/i> T\u00ecm hi\u1ec3u v\u1ec1 qu\u1ea3n l\u00fd doanh thu kh\u00e1ch s\u1ea1n v\u00e0 nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c hay nh\u1ea5t<\/li>\n
      • <\/i> L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 xung \u0111\u1ed9t c\u1ee7a kh\u00e1ch t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n?<\/li>\n
      • <\/i> Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n d\u00e0nh cho kh\u00e1ch s\u1ea1n nh\u1ecf: L\u1ef1a ch\u1ecdn t\u1ed1i \u01b0u cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

        Quy\u1ebft \u0111\u1ecbnh l\u1ef1a ch\u1ecdn ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n (Hotel PMS\/ Software) l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh quan tr\u1ecdng v\u00e0 \u0111\u00f2i h\u1ecfi s\u1ef1 c\u00e2n nh\u1eafc k\u1ef9 l\u01b0\u1ee1ng. \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n s\u1ebd tr\u1edf n\u00ean th\u00e2n thi\u1ec7n v\u1edbi c\u00f4ng ngh\u1ec7 v\u00e0 \u0111\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7 nhu c\u1ea7u kinh doanh, d\u01b0\u1edbi \u0111\u00e2y l\u00e0 […]<\/p>\n","protected":false},"author":1,"featured_media":400177,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"Hotel PMS | Software","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"bottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"173","hide":""},"footnotes":""},"categories":[172,173],"tags":[],"class_list":["post-397013","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nghe-du-lich","category-quan-ly-van-hanh-du-lich"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/397013","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=397013"}],"version-history":[{"count":1,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/397013\/revisions"}],"predecessor-version":[{"id":400164,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/397013\/revisions\/400164"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/400177"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=397013"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=397013"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=397013"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}