{"id":397007,"date":"2023-12-12T10:28:01","date_gmt":"2023-12-12T10:28:01","guid":{"rendered":"https:\/\/otavietnam.com\/?p=397007"},"modified":"2023-12-12T10:28:56","modified_gmt":"2023-12-12T10:28:56","slug":"tai-sao-nen-dung-phan-mem-quan-ly-chuoi-khach-san","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/tai-sao-nen-dung-phan-mem-quan-ly-chuoi-khach-san\/","title":{"rendered":"T\u1ea1i sao n\u00ean d\u00f9ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd chu\u1ed7i kh\u00e1ch s\u1ea1n?"},"content":{"rendered":"
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Nh\u00ecn chung, qu\u1ea3n l\u00fd chu\u1ed7i kh\u00e1ch s\u1ea1n nh\u1eafm \u0111\u1ebfn m\u1ee5c ti\u00eau t\u0103ng c\u01b0\u1eddng hi\u1ec7u qu\u1ea3 so v\u1edbi vi\u1ec7c qu\u1ea3n l\u00fd t\u1eebng kh\u00e1ch s\u1ea1n ri\u00eang l\u1ebb. S\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd chu\u1ed7i kh\u00e1ch s\u1ea1n<\/strong><\/a> \u0111ang tr\u1edf th\u00e0nh l\u1ef1a ch\u1ecdn ph\u1ed5 bi\u1ebfn \u0111\u1ec3 \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c \u0111\u1eb7c bi\u1ec7t c\u1ee7a vi\u1ec7c qu\u1ea3n l\u00fd nhi\u1ec1u \u0111\u1ecba \u0111i\u1ec3m v\u00e0 khu v\u1ef1c kh\u00e1c nhau, gi\u00fap ki\u1ec3m so\u00e1t to\u00e0n b\u1ed9 t\u00ecnh h\u00ecnh kinh doanh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n

Vi\u1ec7c qu\u1ea3n l\u00fd m\u1ed9t kh\u00e1ch s\u1ea1n th\u01b0\u1eddng \u0111\u00f2i h\u1ecfi t\u00ednh li\u00ean t\u1ee5c, th\u01b0\u1eddng tr\u1ef1c, nh\u01b0ng li\u00ean quan \u0111\u1ebfn vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n, m\u1ed9t v\u1ea5n \u0111\u1ec1 nh\u1ecf c\u00f3 th\u1ec3 tr\u1edf n\u00ean ph\u1ee9c t\u1ea1p v\u00e0 c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a chu\u1ed7i – \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c \u0111\u1ebfn vi\u1ec7c \u0111\u1eb7t ph\u00f2ng.<\/p>\n

\"Otavn
Otavn Ota Viet Nam Cover Tai Sao Nen Dung Phan Mem Quan Ly Chuoi Khach San 2<\/figcaption><\/figure>\n

M\u1ed9t chu\u1ed7i kh\u00e1ch s\u1ea1n kh\u00f4ng ph\u1ee5 thu\u1ed9c nhi\u1ec1u v\u00e0o c\u00e1c ngu\u1ed3n \u0111\u1eb7t ph\u00f2ng gi\u1ed1ng nhau, ch\u1eb3ng h\u1ea1n nh\u01b0 OTA tr\u1ef1c tuy\u1ebfn, \u0111\u00e3 tr\u1edf th\u00e0nh sinh k\u1ebf c\u1ee7a c\u00e1c kh\u00e1ch s\u1ea1n. Thay v\u00e0o \u0111\u00f3, h\u1ecd d\u1ef1a v\u00e0o s\u1ee9c h\u1ea5p d\u1eabn c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ec3 thu h\u00fat kh\u00e1ch, v\u00ec v\u1eady \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1i t\u00ean th\u01b0\u01a1ng hi\u1ec7u n\u00e0y kh\u00f4ng bao gi\u1edd b\u1ecb \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c \u0111\u01b0\u1ee3c \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u.<\/p>\n

C\u00e1c L\u1ee3i \u00cdch c\u1ee7a H\u1ec7 Th\u1ed1ng Ph\u1ea7n M\u1ec1m Qu\u1ea3n L\u00fd Chu\u1ed7i Kh\u00e1ch S\u1ea1n<\/h2>\n

1. Ti\u1ebft Ki\u1ec7m Chi Ph\u00ed \u0110\u1ea7u T\u01b0 v\u00e0 Nh\u00e2n S\u1ef1<\/h4>\n

Thay v\u00ec ph\u1ea3i \u0111\u1ea7u t\u01b0 v\u00e0 tri\u1ec3n khai nhi\u1ec1u h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n PMS cho t\u1eebng \u0111\u1ecba \u0111i\u1ec3m ri\u00eang l\u1ebb, ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd chu\u1ed7i kh\u00e1ch s\u1ea1n gi\u00fap ti\u1ebft ki\u1ec7m chi ph\u00ed \u0111\u1ea7u t\u01b0 l\u1edbn. \u0110i\u1ec1u n\u00e0y gi\u00fap t\u00edch h\u1ee3p v\u00e0 qu\u1ea3n l\u00fd to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a c\u00e1c kh\u00e1ch s\u1ea1n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 h\u01a1n, \u0111\u1ed3ng th\u1eddi gi\u1ea3m b\u1edbt chi ph\u00ed nh\u00e2n c\u00f4ng li\u00ean quan \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng nhi\u1ec1u h\u1ec7 th\u1ed1ng.<\/p>\n

2. Qu\u1ea3n L\u00fd Chu\u1ed7i Kh\u00e1ch S\u1ea1n T\u1eadp Trung v\u00e0 T\u1eeb Xa<\/h4>\n

H\u1ec7 th\u1ed1ng ph\u1ea7n m\u1ec1m cho ph\u00e9p qu\u1ea3n l\u00fd t\u1eadp trung to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a chu\u1ed7i kh\u00e1ch s\u1ea1n. N\u00f3 gi\u00fap theo d\u00f5i bao qu\u00e1t t\u00ecnh h\u00ecnh kinh doanh, x\u1eed l\u00fd th\u00f4ng tin \u0111\u1eb7t ph\u00f2ng t\u1eadp trung, v\u00e0 cho ph\u00e9p truy c\u1eadp t\u1eeb xa th\u00f4ng qua n\u1ec1n t\u1ea3ng \u0111\u00e1m m\u00e2y. \u0110i\u1ec1u n\u00e0y cung c\u1ea5p s\u1ef1 linh ho\u1ea1t v\u00e0 d\u1ec5 d\u00e0ng trong vi\u1ec7c qu\u1ea3n l\u00fd t\u1eeb xa, gi\u00fap qu\u1ea3n l\u00fd ki\u1ec3m so\u00e1t m\u1ecdi kh\u00eda c\u1ea1nh c\u1ee7a kinh doanh.<\/p>\n

3. Qu\u1ea3n L\u00fd To\u00e0n B\u1ed9 Th\u00f4ng Tin L\u1ecbch S\u1eed L\u01b0u Tr\u00fa c\u1ee7a Kh\u00e1ch H\u00e0ng<\/h4>\n

H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd chu\u1ed7i kh\u00e1ch s\u1ea1n l\u01b0u tr\u1eef th\u00f4ng tin kh\u00e1ch h\u00e0ng v\u00e0 l\u1ecbch s\u1eed l\u01b0u tr\u00fa m\u1ed9t c\u00e1ch t\u1eadp trung v\u00e0 \u0111\u1ed3ng b\u1ed9. \u0110i\u1ec1u n\u00e0y gi\u00fap qu\u1ea3n l\u00fd t\u00ecm ki\u1ebfm th\u00f4ng tin kh\u00e1ch h\u00e0ng gi\u1eefa c\u00e1c \u0111\u1ecba \u0111i\u1ec3m kh\u00e1c nhau, theo d\u00f5i h\u00e0nh tr\u00ecnh \u0111\u1eb7t ph\u00f2ng v\u00e0 l\u01b0u tr\u00fa, c\u0169ng nh\u01b0 x\u00e2y d\u1ef1ng c\u01a1 s\u1edf d\u1eef li\u1ec7u \u0111\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 v\u00e0 chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb.<\/p>\n

4. Qu\u1ea3n L\u00fd B\u00e1n Ph\u00f2ng Hi\u1ec7u Qu\u1ea3<\/h4>\n

H\u1ec7 th\u1ed1ng t\u00edch h\u1ee3p v\u1edbi c\u00e1c k\u00eanh b\u00e1n ph\u00f2ng, gi\u00fap qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 trong vi\u1ec7c theo d\u00f5i v\u00e0 \u0111i\u1ec1u ch\u1ec9nh chi\u1ebfn l\u01b0\u1ee3c b\u00e1n ph\u00f2ng. T\u1ef1 \u0111\u1ed9ng c\u1eadp nh\u1eadt t\u00ecnh tr\u1ea1ng ph\u00f2ng tr\u00ean c\u00e1c k\u00eanh b\u00e1n ph\u00f2ng, th\u00f4ng b\u00e1o v\u1ec1 \u0111\u1eb7t ph\u00f2ng m\u1edbi hay h\u1ee7y ph\u00f2ng, v\u00e0 theo d\u00f5i t\u00ecnh tr\u1ea1ng c\u00f4ng su\u1ea5t ph\u00f2ng gi\u00fap qu\u1ea3n l\u00fd b\u00e1n ph\u00f2ng m\u1ed9t c\u00e1ch ch\u1eb7t ch\u1ebd.<\/p>\n

5. Ti\u1ebft Ki\u1ec7m Th\u1eddi Gian v\u00e0 T\u0103ng Hi\u1ec7u Qu\u1ea3 L\u00e0m Vi\u1ec7c<\/h4>\n

H\u1ec7 th\u1ed1ng gi\u00fap ti\u1ebft ki\u1ec7m th\u1eddi gian cho nh\u00e2n vi\u00ean, v\u1edbi kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c tr\u00ean nhi\u1ec1u kh\u00e1ch s\u1ea1n th\u00f4ng qua m\u1ed9t t\u00e0i kho\u1ea3n \u0111\u0103ng nh\u1eadp. T\u00edch h\u1ee3p d\u1eef li\u1ec7u gi\u1eefa c\u00e1c \u0111\u1ecba \u0111i\u1ec3m, t\u1ed5ng h\u1ee3p b\u00e1o c\u00e1o doanh thu, c\u00f4ng n\u1ee3, qu\u1ea3n l\u00fd thu chi, v\u00e0 ki\u1ec3m so\u00e1t t\u1ed3n kho nhanh ch\u00f3ng v\u00e0 hi\u1ec7u qu\u1ea3.<\/p>\n

6. H\u1ed7 Tr\u1ee3 K\u1ecbp Th\u1eddi v\u00e0 Nhanh Ch\u00f3ng<\/h4>\n

S\u1eed d\u1ee5ng m\u1ed9t h\u1ec7 th\u1ed1ng \u0111\u1ed3ng b\u1ed9 gi\u00fap ki\u1ec3m so\u00e1t v\u00e0 h\u1ed7 tr\u1ee3 t\u1ed1t h\u01a1n, \u0111\u1ed3ng th\u1eddi gi\u1ea3m chi ph\u00ed li\u00ean quan \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng nhi\u1ec1u h\u1ec7 th\u1ed1ng t\u1eeb nhi\u1ec1u nh\u00e0 cung c\u1ea5p kh\u00e1c nhau. H\u1ed7 tr\u1ee3 k\u1ecbp th\u1eddi v\u00e0 b\u1ea3o tr\u00ec li\u00ean t\u1ee5c gi\u00fap duy tr\u00ec s\u1ef1 \u1ed5n \u0111\u1ecbnh v\u00e0 hi\u1ec7u su\u1ea5t c\u1ee7a h\u1ec7 th\u1ed1ng.<\/p>\n

\"Otavn
Otavn Ota Viet Nam Cover Tai Sao Nen Dung Phan Mem Quan Ly Chuoi Khach San 3<\/figcaption><\/figure>\n

T\u00f3m l\u1ea1i, vi\u1ec7c s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd chu\u1ed7i kh\u00e1ch s\u1ea1n kh\u00f4ng ch\u1ec9 gi\u00fap \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 hi\u1ec7u qu\u1ea3 v\u00e0o v\u1eadn h\u00e0nh m\u00e0 c\u00f2n t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh kinh doanh v\u00e0 t\u0103ng c\u01b0\u1eddng kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd t\u1eeb xa, \u0111\u1ed3ng th\u1eddi gi\u1ea3m b\u1edbt g\u00e1nh n\u1eb7ng nh\u00e2n s\u1ef1 v\u00e0 chi ph\u00ed \u0111\u1ea7u t\u01b0. L\u1ef1a ch\u1ecdn ph\u1ea7n m\u1ec1m ph\u00f9 h\u1ee3p s\u1ebd \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong s\u1ef1 ph\u00e1t tri\u1ec3n v\u00e0 hi\u1ec7u qu\u1ea3 c\u1ee7a chu\u1ed7i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n.<\/p>\n

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C\u00c1C B\u00c0I VI\u1ebeT LI\u00caN QUAN<\/strong><\/strong><\/p>\n

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    • <\/i> 7 m\u1eb9o c\u1ea3i thi\u1ec7n ho\u1ea1t \u0111\u1ed9ng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n<\/li>\n
    • <\/i> T\u00ednh n\u0103ng Qu\u1ea3n L\u00fd B\u00e1n H\u00e0ng (POS) tr\u00ean ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n PMS<\/li>\n
    • <\/i> L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ch\u1ecdn ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n t\u1ed1t nh\u1ea5t?<\/li>\n
    • <\/i> 5 v\u1ea5n \u0111\u1ec1 kh\u00e1ch s\u1ea1n c\u1ea7n nh\u1eadn bi\u1ebft \u0111\u1ec3 thay \u0111\u1ed5i ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n PMS<\/li>\n
    • <\/i> Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng (CRM) cho kh\u00e1ch s\u1ea1n<\/li>\n
    • <\/i> Gi\u1ea3i ph\u00e1p chuy\u1ec3n \u0111\u1ed5i s\u1ed1 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n cho giai \u0111o\u1ea1n ph\u1ee5c h\u1ed3i<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
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      • <\/i> L\u00e0m th\u1ebf n\u00e0o c\u00e1c kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 theo k\u1ecbp nhu c\u1ea7u ng\u00e0y c\u00e0ng t\u0103ng c\u1ee7a kh\u00e1ch<\/li>\n
      • <\/i> Ch\u0103m s\u00f3c v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi du kh\u00e1ch sau giai \u0111o\u1ea1n l\u01b0u tr\u00fa \u0111\u1ec3 thu h\u00fat \u0111\u1eb7t ph\u00f2ng tr\u1edf l\u1ea1i<\/li>\n
      • <\/i> H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng ch\u00e2n dung kh\u00e1ch h\u00e0ng trong kh\u00e1ch s\u1ea1n<\/li>\n
      • <\/i> T\u00ecm hi\u1ec3u v\u1ec1 qu\u1ea3n l\u00fd doanh thu kh\u00e1ch s\u1ea1n v\u00e0 nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c hay nh\u1ea5t<\/li>\n
      • <\/i> L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 xung \u0111\u1ed9t c\u1ee7a kh\u00e1ch t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n?<\/li>\n
      • <\/i> Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n d\u00e0nh cho kh\u00e1ch s\u1ea1n nh\u1ecf: L\u1ef1a ch\u1ecdn t\u1ed1i \u01b0u cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

        Nh\u00ecn chung, qu\u1ea3n l\u00fd chu\u1ed7i kh\u00e1ch s\u1ea1n nh\u1eafm \u0111\u1ebfn m\u1ee5c ti\u00eau t\u0103ng c\u01b0\u1eddng hi\u1ec7u qu\u1ea3 so v\u1edbi vi\u1ec7c qu\u1ea3n l\u00fd t\u1eebng kh\u00e1ch s\u1ea1n ri\u00eang l\u1ebb. S\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd chu\u1ed7i kh\u00e1ch s\u1ea1n \u0111ang tr\u1edf th\u00e0nh l\u1ef1a ch\u1ecdn ph\u1ed5 bi\u1ebfn \u0111\u1ec3 \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c \u0111\u1eb7c bi\u1ec7t c\u1ee7a vi\u1ec7c qu\u1ea3n […]<\/p>\n","protected":false},"author":1,"featured_media":400659,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"Hotel chain management software","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"topbottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"0","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"173","hide":""},"footnotes":""},"categories":[172,173],"tags":[],"class_list":["post-397007","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nghe-du-lich","category-quan-ly-van-hanh-du-lich"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/397007","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=397007"}],"version-history":[{"count":2,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/397007\/revisions"}],"predecessor-version":[{"id":400684,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/397007\/revisions\/400684"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/400659"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=397007"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=397007"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=397007"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}