{"id":397005,"date":"2023-12-12T10:40:51","date_gmt":"2023-12-12T10:40:51","guid":{"rendered":"https:\/\/otavietnam.com\/?p=397005"},"modified":"2023-12-12T10:41:10","modified_gmt":"2023-12-12T10:41:10","slug":"lam-the-nao-de-quan-ly-bo-phan-phong-khach-san-mot-cach-hieu-qua","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/lam-the-nao-de-quan-ly-bo-phan-phong-khach-san-mot-cach-hieu-qua\/","title":{"rendered":"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 Qu\u1ea3n l\u00fd B\u1ed9 ph\u1eadn Ph\u00f2ng kh\u00e1ch s\u1ea1n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3?"},"content":{"rendered":"
\n

Khi b\u1ea1n l\u01a1 l\u00e0 trong vi\u1ec7c qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng hay ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 d\u1ecdn ph\u00f2ng c\u00f3 d\u1ea5u hi\u1ec7u \u201ctr\u01b0\u1ee3t d\u1ed1c\u201d c\u00f3 th\u1ec3 g\u00e2y ra m\u1ed1i \u0111e d\u1ecda th\u1ef1c s\u1ef1 cho kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao b\u00e0i vi\u1ebft: L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 Qu\u1ea3n l\u00fd B\u1ed9 ph\u1eadn Ph\u00f2ng kh\u00e1ch s\u1ea1n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3?<\/strong><\/a> \u0111\u01b0\u1ee3c \u0111\u01b0a ra \u0111\u1ec3 gi\u00fap cho ng\u01b0\u1eddi qu\u1ea3n gia hay housekeeper c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ea7n l\u01b0u \u00fd trong qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng kh\u00e1ch s\u1ea1n. N\u00f3 s\u1ebd \u0111\u01b0\u1ee3c kh\u00e1i qu\u00e1t m\u1ed9t c\u00e1ch c\u1ee5 th\u1ec3. H\u00e3y c\u00f9ng kh\u00e1m ph\u00e1 m\u1ecdi th\u1ee9 b\u1ea1n c\u1ea7n bi\u1ebft v\u1ec1 c\u00f4ng vi\u1ec7c n\u00e0y \u0111\u1ec3 ch\u1ee7 \u0111\u1ed9ng trong vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n.<\/p>\n

Housekeeping l\u00e0 g\u00ec?<\/strong><\/span><\/h2>\n

Housekeeping (c\u00f2n g\u1ecdi l\u00e0 d\u1ecbch v\u1ee5 d\u1ecdn ph\u00f2ng) l\u00e0 c\u00f4ng vi\u1ec7c t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng s\u1ea1ch s\u1ebd, v\u1ec7 sinh v\u00e0 th\u00e2n thi\u1ec7n cho c\u0103n ph\u00f2ng c\u1ee7a kh\u00e1ch s\u1ea1n, g\u00f3p ph\u1ea7n \u0111\u01b0a \u201ct\u00ean tu\u1ed5i\u201d c\u1ee7a kh\u00e1ch s\u1ea1n ti\u1ebfn l\u00ean b\u1ea5t k\u1ef3 l\u00fac n\u00e0o. \u0110\u1eebng b\u1eadn t\u00e2m \u0111\u1ebfn nh\u1eefng ti\u1ec7n nghi hay \u0111i\u1ec3m n\u1ed5i b\u1eadt thu h\u00fat c\u1ee7a kh\u00e1ch s\u1ea1n, tr\u01b0\u1edbc h\u1ebft b\u1ea1n c\u1ea7n \u0111\u1ea3m b\u1ea3o kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i khi l\u1ef1a ch\u1ecdn kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n l\u00e0m n\u01a1i l\u01b0u tr\u00fa c\u1ee7a h\u1ecd.<\/p>\n

D\u1ecbch v\u1ee5 d\u1ecdn ph\u00f2ng trong kh\u00e1ch s\u1ea1n v\u1ec1 c\u01a1 b\u1ea3n \u0111\u00e3 tr\u1edf th\u00e0nh m\u1ed9t nhi\u1ec7m v\u1ee5 v\u00f4 h\u00ecnh. N\u1ebfu kh\u00e1ch kh\u00f4ng bao gi\u1edd ph\u00e0n n\u00e0n v\u1ec1 t\u00ecnh tr\u1ea1ng ph\u00f2ng ho\u1eb7c d\u1ecbch v\u1ee5 l\u01b0u tr\u00fa m\u00e0 h\u1ecd \u0111ang s\u1eed d\u1ee5ng, th\u00ec b\u1ea1n \u0111\u00e3 th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5 d\u1ecdn ph\u00f2ng \u0111\u00fang. Theo m\u1ed9t c\u00e1ch n\u00e0o \u0111\u00f3, d\u1ecbch v\u1ee5 d\u1ecdn ph\u00f2ng l\u00e0 l\u00e0m cho m\u1ed9t v\u1ecb kh\u00e1ch c\u1ea3m th\u1ea5y nh\u01b0 h\u1ecd \u0111ang \u0111\u01b0\u1ee3c \u1edf trong m\u1ed9t c\u0103n ph\u00f2ng l\u1ea7n \u0111\u1ea7u ti\u00ean \u2013 h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y \u0111\u00f3 nh\u01b0 l\u00e0 ph\u00f2ng c\u1ee7a \u201ch\u1ecd\u201d.<\/p>\n

Nhi\u1ec7m v\u1ee5 v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a c\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng kh\u00f4ng ch\u1ec9 l\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ef1 s\u1ea1ch s\u1ebd m\u00e0 c\u00f2n bao g\u1ed3m vi\u1ec7c ki\u1ec3m tra h\u00e0ng t\u1ed3n kho, thay th\u1ebf v\u1eadt d\u1ee5ng, v\u00e0 \u0111\u1ea3m b\u1ea3o m\u1ecdi ti\u1ec7n \u00edch \u0111\u1ec1u s\u1eb5n s\u00e0ng cho kh\u00e1ch \u0111\u1ebfn check-in. Qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng kh\u00f4ng ch\u1ec9 l\u00e0 c\u00f4ng vi\u1ec7c, m\u00e0 n\u00f3 c\u00f2n \u0111\u00f2i h\u1ecfi l\u1eadp k\u1ebf ho\u1ea1ch, th\u1ef1c hi\u1ec7n t\u1ed1t, v\u00e0 s\u1ef1 giao ti\u1ebfp hi\u1ec7u qu\u1ea3 gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn.\u00a0\u0110\u1ed1i v\u1edbi ng\u01b0\u1eddi qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng, chi\u1ebfn l\u01b0\u1ee3c \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng. Hi\u1ec3u r\u00f5 v\u1ec1 th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c c\u1ea7n thi\u1ebft \u0111\u1ec3 l\u00e0m s\u1ea1ch m\u1ed9t c\u0103n ph\u00f2ng l\u00e0 quan tr\u1ecdng \u0111\u1ec3 x\u00e2y d\u1ef1ng l\u1ecbch tr\u00ecnh l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3. L\u00e0m vi\u1ec7c ch\u1eb7t ch\u1ebd v\u1edbi s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng v\u00e0 nh\u00e2n s\u1ef1 s\u1ebd gi\u00fap qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng tr\u1edf n\u00ean hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n

Nhi\u1ec7m v\u1ee5 v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a c\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng kh\u00e1ch s\u1ea1n<\/strong><\/span><\/h2>\n

Tr\u00e1ch nhi\u1ec7m ch\u00ednh c\u1ee7a b\u1ea5t k\u1ef3 ai th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5 d\u1ecdn ph\u00f2ng l\u00e0 \u0111\u1ea3m b\u1ea3o kh\u00f4ng c\u00f3 b\u1ea5t k\u1ef3 \u201cb\u1eb1ng ch\u1ee9ng\u201d c\u00f2n s\u00f3t l\u1ea1i v\u1ec1 kh\u00e1ch tr\u01b0\u1edbc \u0111\u00f3 v\u00e0 c\u0103n ph\u00f2ng \u0111\u1ec1u ph\u1ea3i ho\u00e0n to\u00e0n s\u1ea1ch s\u1ebd t\u1eeb tr\u00ean xu\u1ed1ng d\u01b0\u1edbi. N\u00f3 bao g\u1ed3m ch\u00ednh c\u0103n ph\u00f2ng, ph\u00f2ng t\u1eafm v\u00e0 b\u1ea5t k\u1ef3 t\u1ee7 qu\u1ea7n \u00e1o n\u00e0o trong ph\u00f2ng, t\u1ee7 minibar\u2026<\/p>\n

C\u00e1c c\u00f4ng vi\u1ec7c v\u1ec7 sinh h\u00e0ng ng\u00e0y th\u01b0\u1eddng bao g\u1ed3m:<\/em><\/p>\n

    \n
  • D\u1ecdn d\u1eb9p ph\u00f2ng c\u1ee7a kh\u00e1ch kh\u1ecfi b\u1ee5i b\u1ea9n, v\u1ebft \u1ed1, m\u00f9i\u2026<\/li>\n
  • L\u00e0m s\u1ea1ch v\u00e0 v\u1ec7 sinh ph\u00f2ng t\u1eafm.<\/li>\n
  • Lo\u1ea1i b\u1ecf r\u00e1c v\u00e0 c\u00e1c m\u1ea3nh v\u1ee5n trong ph\u00f2ng.<\/li>\n
  • Lo\u1ea1i b\u1ecf kh\u0103n t\u1eafm v\u00e0 c\u00e1c b\u1ed9 ga tr\u1ea3i gi\u01b0\u1eddng b\u1ea9n.<\/li>\n
  • Lo\u1ea1i b\u1ecf c\u00e1c \u0111\u1ed3 d\u00f9ng \u0111\u00e3 qua s\u1eed d\u1ee5ng.<\/li>\n
  • Trang b\u1ecb l\u1ea1i c\u00e1c v\u1eadt d\u1ee5ng nh\u01b0 t\u00fai \u0111\u1ef1ng r\u00e1c, th\u1ef1c ph\u1ea9m trong t\u1ee7 l\u1ea1nh hay qu\u1ea7y bar, \u0111\u1ed3 \u0103n nh\u1eb9.<\/li>\n
  • Trang tr\u00ed gi\u01b0\u1eddng, thay m\u1edbi b\u1ed9 kh\u0103n tr\u1ea3i gi\u01b0\u1eddng v\u00e0 kh\u0103n t\u1eafm.<\/li>\n
  • D\u1ecdn d\u1eb9p v\u00e0 ng\u0103n n\u1eafp c\u00e1c khu v\u1ef1c chung nh\u01b0 h\u00e0nh lang ho\u1eb7c l\u1ed1i v\u00e0o.<\/li>\n
  • \u0110\u1ea3m b\u1ea3o t\u1ea5t c\u1ea3 c\u00e1c d\u1ecbch v\u1ee5 th\u00eam v\u00e0 ti\u1ec7n \u00edch b\u1ed5 sung \u0111\u01b0\u1ee3c bao g\u1ed3m trong \u0111\u1eb7t ph\u00f2ng c\u1ee7a kh\u00e1ch, c\u1ea7n s\u1eb5n s\u00e0ng cho kh\u00e1ch \u0111\u1ebfn check\u2013in.<\/li>\n<\/ul>\n

    M\u1ed9t quy tr\u00ecnh chung l\u00e0 \u0111\u1ea3m b\u1ea3o ph\u00f2ng sau khi \u0111\u01b0\u1ee3c l\u00e0m s\u1ea1ch gi\u1ed1ng nh\u01b0 l\u00e0 m\u1ed9t c\u0103n ph\u00f2ng ch\u01b0a t\u1eebng \u0111\u01b0\u1ee3c ai s\u1eed d\u1ee5ng, lo\u1ea1i b\u1ecf b\u1ea5t c\u1ee9 th\u1ee9 g\u00ec b\u1ea9n ho\u1eb7c \u0111\u00e3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng. Kh\u00f4ng ai mu\u1ed1n nh\u1eadn m\u1ed9t c\u0103n ph\u00f2ng m\u00e0 c\u00f3 treo kh\u0103n t\u1eafm c\u00f2n \u01b0\u1edbt tr\u00ean gi\u00e1!<\/p>\n

    Ti\u1ebfp theo, m\u1ed9t housekeeper n\u00ean ki\u1ec3m tra h\u00e0ng t\u1ed3n kho \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u1ea5t c\u1ea3 c\u00e1c v\u1eadt d\u1ee5ng \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111i\u1ec1n v\u00e0o \u0111\u1ea7y \u0111\u1ee7 tr\u01b0\u1edbc khi l\u01b0\u1ee3t kh\u00e1ch ti\u1ebfp theo \u0111\u1ebfn. Th\u00f4ng th\u01b0\u1eddng, housekeeper s\u1ebd c\u1ea7n ph\u1ea3i thay th\u1ebf t\u1ea5t c\u1ea3 c\u00e1c \u0111\u1ed3 d\u00f9ng mi\u1ec5n ph\u00ed n\u1eb1m trong g\u00f3i d\u1ecbch v\u1ee5 c\u1ee7a t\u1eebng lo\u1ea1i ph\u00f2ng nh\u01b0 l\u00e0: kh\u0103n t\u1eafm, b\u1ed9 ga tr\u1ea3i gi\u01b0\u1eddng, n\u01b0\u1edbc u\u1ed1ng mi\u1ec5n ph\u00ed\u2026<\/p>\n

    \"Lam
    Lam The Nao De Quan Ly Bo Phan Phong Khach San Mot Cach Hieu Qua (2)<\/figcaption><\/figure>\n

    Sau \u0111\u00f3, h\u00e3y b\u1eaft \u0111\u1ea7u b\u01b0\u1edbc d\u1ecdn d\u1eb9p v\u00e0 l\u00e0m s\u1ea1ch c\u0103n ph\u00f2ng. \u0110\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n \u0111\u00e3 chu\u1ea9n b\u1ecb s\u1eb5n t\u1ea5t c\u1ea3 c\u00e1c v\u1eadt d\u1ee5ng v\u00e0 mang m\u1ecdi th\u1ee9 v\u00e0o ph\u00f2ng c\u00f9ng nhau. \u0110i\u1ec1u n\u00e0y s\u1ebd ti\u1ebft ki\u1ec7m r\u1ea5t nhi\u1ec1u th\u1eddi gian.\u00a0\u00a0Khi c\u0103n ph\u00f2ng \u0111\u00e3 \u0111\u01b0\u1ee3c l\u00e0m s\u1ea1ch ho\u00e0n to\u00e0n, h\u00e3y \u0111\u1eb7t t\u1ea5t c\u1ea3 c\u00e1c v\u1eadt d\u1ee5ng m\u1edbi v\u00e0o \u0111\u00fang v\u1ecb tr\u00ed. Ki\u1ec3m tra l\u1ea7n cu\u1ed1i \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00e1ch \u0111\u1ebfn c\u00f3 m\u1ecdi th\u1ee9 h\u1ecd c\u1ea7n v\u00e0 theo \u0111\u00fang nh\u01b0 trong y\u00eau c\u1ea7u \u0111\u1eb7t ph\u00f2ng ban \u0111\u1ea7u.<\/p>\n

    Kinh nghi\u1ec7m qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng hi\u1ec7u qu\u1ea3<\/strong><\/span><\/h2>\n

    B\u1ea1n \u0111\u00e3 t\u1eebng \u1edf l\u1ea1i ch\u1ed7 m\u1ed9t n\u01a1i hay t\u1ea1m g\u1ecdi n\u00f3 l\u00e0 m\u1ed9t ph\u00f2ng b\u1ecb b\u1ecf l\u1ea1i trong t\u00ecnh tr\u1ea1ng k\u00e9m h\u01a1n mong mu\u1ed1n ch\u01b0a? Th\u00ec ch\u1eafc b\u1ea1n s\u1ebd hi\u1ec3u \u0111\u01b0\u1ee3c s\u1ef1 kh\u00f4ng h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng khi l\u01b0u tr\u00fa t\u1ea1i kh\u00e1ch s\u1ea1n m\u00e0 ch\u1ea5t l\u01b0\u1ee3ng v\u1ec7 sinh kh\u00f4ng \u0111\u1ea1t ti\u00eau chu\u1ea9n. V\u1ea5n \u0111\u1ec1 \u0111\u00f3 l\u00e0 s\u1ef1 kh\u00f4ng s\u1ea1ch s\u1ebd! \u0110\u00e2y l\u00e0 m\u1ed1i quan t\u00e2m \u0111\u01b0\u1ee3c \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u, tr\u00ean th\u1ef1c t\u1ebf c\u00f3 h\u01a1n 85% kh\u00e1ch h\u00e0ng coi s\u1ef1 s\u1ea1ch s\u1ebd l\u00e0 v\u1ea5n \u0111\u1ec1 r\u1ea5t \u0111\u00e1ng \u0111\u01b0\u1ee3c quan t\u00e2m. N\u1ebfu b\u1ea1n mong mu\u1ed1n kh\u00e1ch s\u1ea1n c\u1ee7a m\u00ecnh mu\u1ed1n th\u00e0nh c\u00f4ng l\u00e2u d\u00e0i th\u00ec c\u1ea7n ph\u1ea3i c\u1ea3i thi\u1ec7n n\u00f3!<\/p>\n

    Qu\u1ea3n l\u00fd b\u1ed9 ph\u1eadn ph\u00f2ng kh\u00e1ch s\u1ea1n l\u00e0 m\u1ed9t nhi\u1ec7m v\u1ee5 ph\u1ee9c t\u1ea1p, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi vi\u1ec7c l\u01a1 l\u00e0 trong qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng hay ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 d\u1ecdn ph\u00f2ng c\u00f3 d\u1ea5u hi\u1ec7u “tr\u01b0\u1ee3t d\u1ed1c,” c\u00f3 th\u1ec3 \u0111e d\u1ecda kh\u1ea3 n\u0103ng th\u00e0nh c\u00f4ng c\u1ee7a kh\u00e1ch s\u1ea1n. \u0110\u1ec3 gi\u00fap ng\u01b0\u1eddi qu\u1ea3n gia v\u00e0 housekeeper gi\u1ea3i quy\u1ebft nh\u1eefng th\u00e1ch th\u1ee9c n\u00e0y, b\u00e0i vi\u1ebft n\u00e0y s\u1ebd kh\u00e1m ph\u00e1 nh\u1eefng \u0111i\u1ec3m quan tr\u1ecdng c\u1ea7n l\u01b0u \u00fd trong qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng kh\u00e1ch s\u1ea1n.<\/p>\n

    \"Lam
    Lam The Nao De Quan Ly Bo Phan Phong Khach San Mot Cach Hieu Qua (3)<\/figcaption><\/figure>\n

    M\u1ed9t s\u1ed1 m\u1eb9o qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng hi\u1ec7u qu\u1ea3 bao g\u1ed3m vi\u1ec7c gi\u1eef ni\u1ec1m \u0111am m\u00ea trong c\u00f4ng vi\u1ec7c, l\u00e0m s\u1ea1ch khu v\u1ef1c ph\u00f2ng ng\u1ee7 tr\u01b0\u1edbc khi l\u00e0m s\u1ea1ch ph\u00f2ng t\u1eafm, v\u00e0 s\u1eed d\u1ee5ng c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 thi\u1ebft b\u1ecb chuy\u00ean d\u1ee5ng. \u0110\u1ed3ng th\u1eddi, qu\u1ea3n l\u00fd h\u00e0ng t\u1ed3n kho c\u0169ng l\u00e0 m\u1ed9t kh\u00eda c\u1ea1nh quan tr\u1ecdng, gi\u00fap ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 ti\u1ec1n b\u1ea1c.<\/p>\n

    Ngo\u00e0i ra, ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng<\/strong> l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 quan tr\u1ecdng \u0111\u1ec3 gi\u1ea3m t\u1ea3i c\u00f4ng vi\u1ec7c v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh. Ph\u1ea7n m\u1ec1m n\u00e0y gi\u00fap d\u1ef1 b\u00e1o s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng c\u1ea7n d\u1ecdn d\u1eb9p, giao vi\u1ec7c m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, v\u00e0 theo d\u00f5i ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c. C\u00e1c t\u00ednh n\u0103ng nh\u01b0 xem tr\u1ea1ng th\u00e1i d\u1ecdn ph\u00f2ng, \u0111\u00e1nh d\u1ea5u ph\u00f2ng \u0111\u00e3 \u0111\u01b0\u1ee3c d\u1ecdn d\u1eb9p, v\u00e0 truy c\u1eadp t\u1eeb thi\u1ebft b\u1ecb di \u0111\u1ed9ng gi\u00fap qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng tr\u1edf n\u00ean thu\u1eadn l\u1ee3i v\u00e0 hi\u1ec7u qu\u1ea3.<\/p>\n

    Cu\u1ed1i c\u00f9ng, vi\u1ec7c ch\u1ecdn l\u1ef1a c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 thi\u1ebft b\u1ecb ph\u00f9 h\u1ee3p, s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3, v\u00e0 duy tr\u00ec m\u1ed9t danh s\u00e1ch ki\u1ec3m tra qu\u1ea3n l\u00fd d\u1ecbch v\u1ee5 bu\u1ed3ng ph\u00f2ng s\u1ebd gi\u00fap kh\u00e1ch s\u1ea1n n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 v\u00e0 duy tr\u00ec s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

    \n
    \n

    C\u00c1C B\u00c0I VI\u1ebeT LI\u00caN QUAN<\/strong><\/strong><\/p>\n

      \n
    • \n
        \n
      • <\/i> L\u1ee3i \u00edch s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd chu\u1ed7i kh\u00e1ch s\u1ea1n<\/li>\n
      • <\/i> 7 m\u1eb9o c\u1ea3i thi\u1ec7n ho\u1ea1t \u0111\u1ed9ng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n<\/li>\n
      • <\/i> T\u00ednh n\u0103ng Qu\u1ea3n L\u00fd B\u00e1n H\u00e0ng (POS) tr\u00ean ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n PMS<\/li>\n
      • <\/i> L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ch\u1ecdn ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n t\u1ed1t nh\u1ea5t?<\/li>\n
      • <\/i> 5 v\u1ea5n \u0111\u1ec1 kh\u00e1ch s\u1ea1n c\u1ea7n nh\u1eadn bi\u1ebft \u0111\u1ec3 thay \u0111\u1ed5i ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n PMS<\/li>\n
      • <\/i> Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng (CRM) cho kh\u00e1ch s\u1ea1n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
        \n
          \n
        • <\/i> L\u00e0m th\u1ebf n\u00e0o c\u00e1c kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 theo k\u1ecbp nhu c\u1ea7u ng\u00e0y c\u00e0ng t\u0103ng c\u1ee7a kh\u00e1ch<\/li>\n
        • <\/i> Ch\u0103m s\u00f3c v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi du kh\u00e1ch sau giai \u0111o\u1ea1n l\u01b0u tr\u00fa \u0111\u1ec3 thu h\u00fat \u0111\u1eb7t ph\u00f2ng tr\u1edf l\u1ea1i<\/li>\n
        • <\/i> H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng ch\u00e2n dung kh\u00e1ch h\u00e0ng trong kh\u00e1ch s\u1ea1n<\/li>\n
        • <\/i> T\u00ecm hi\u1ec3u v\u1ec1 qu\u1ea3n l\u00fd doanh thu kh\u00e1ch s\u1ea1n v\u00e0 nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c hay nh\u1ea5t<\/li>\n
        • <\/i> L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 xung \u0111\u1ed9t c\u1ee7a kh\u00e1ch t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n?<\/li>\n
        • <\/i> Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n d\u00e0nh cho kh\u00e1ch s\u1ea1n nh\u1ecf: L\u1ef1a ch\u1ecdn t\u1ed1i \u01b0u cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

          Khi b\u1ea1n l\u01a1 l\u00e0 trong vi\u1ec7c qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng hay ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 d\u1ecdn ph\u00f2ng c\u00f3 d\u1ea5u hi\u1ec7u \u201ctr\u01b0\u1ee3t d\u1ed1c\u201d c\u00f3 th\u1ec3 g\u00e2y ra m\u1ed1i \u0111e d\u1ecda th\u1ef1c s\u1ef1 cho kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao b\u00e0i vi\u1ebft: L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 Qu\u1ea3n l\u00fd B\u1ed9 ph\u1eadn Ph\u00f2ng kh\u00e1ch s\u1ea1n […]<\/p>\n","protected":false},"author":1,"featured_media":400789,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"Housekeeper | Houseskeeping","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"topbottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"0","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"173","hide":""},"footnotes":""},"categories":[172,173],"tags":[],"class_list":["post-397005","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nghe-du-lich","category-quan-ly-van-hanh-du-lich"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/397005","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=397005"}],"version-history":[{"count":2,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/397005\/revisions"}],"predecessor-version":[{"id":400839,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/397005\/revisions\/400839"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/400789"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=397005"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=397005"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=397005"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}