{"id":397001,"date":"2023-12-18T11:17:51","date_gmt":"2023-12-18T11:17:51","guid":{"rendered":"https:\/\/otavietnam.com\/?p=397001"},"modified":"2023-12-27T16:40:10","modified_gmt":"2023-12-27T16:40:10","slug":"5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas\/","title":{"rendered":"5 kh\u00f3 kh\u0103n th\u01b0\u1eddng g\u1eb7p trong vi\u1ec7c qu\u1ea3n l\u00fd k\u00eanh b\u00e1n ph\u00f2ng OTAs"},"content":{"rendered":"<div class=\"\">\n<p style=\"text-align: justify;\">Qu\u1ea3n l\u00fd k\u00eanh b\u00e1n ph\u00f2ng tr\u00ean OTAs (Online Travel Agencies) c\u00f3 th\u1ec3 \u0111em l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch nh\u01b0 t\u0103ng doanh s\u1ed1 b\u00e1n h\u00e0ng v\u00e0 ti\u1ebfp c\u1eadn \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng r\u1ed9ng l\u1edbn. Tuy nhi\u00ean, c\u0169ng c\u00f3 nh\u1eefng kh\u00f3 kh\u0103n th\u01b0\u1eddng g\u1eb7p khi s\u1eed d\u1ee5ng OTAs. B\u00e1n ph\u00f2ng tr\u00ean nhi\u1ec1u k\u00eanh (hay c\u00f2n g\u1ecdi l\u00e0 b\u00e1n ph\u00f2ng \u0111a k\u00eanh) l\u00e0 m\u1ed9t trong nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c gi\u00fap kh\u00e1ch s\u1ea1n t\u1ed1i \u01b0u c\u00f4ng su\u1ea5t ph\u00f2ng t\u0103ng doanh thu. Nh\u01b0ng l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 qu\u1ea3n l\u00fd k\u00eanh b\u00e1n ph\u00f2ng hi\u1ec7u qu\u1ea3 v\u00e0 l\u1ef1a ch\u1ecdn c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd k\u00eanh ph\u00f9 h\u1ee3p? B\u00e0i vi\u1ebft n\u00e0y n\u00eau ra nh\u1eefng kh\u00f3 kh\u0103n v\u00e0 c\u00e1ch th\u1ee9c khai th\u00e1c c\u00f4ng c\u1ee5 \u0111\u1ec3 b\u00e1n ph\u00f2ng c\u00f3 hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n<h2 style=\"text-align: justify;\">C\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd c\u00e1c k\u00eanh b\u00e1n ph\u00f2ng<\/h2>\n<p style=\"text-align: justify;\">Hi\u1ec7n nay, b\u00e1n ph\u00f2ng \u0111a k\u00eanh \u0111ang l\u00e0 xu h\u01b0\u1edbng v\u00e0 c\u0169ng l\u00e0 m\u1ed9t trong nh\u1eefng <strong>chi\u1ebfn l\u01b0\u1ee3c b\u00e1n ph\u00f2ng hi\u1ec7u qu\u1ea3<\/strong>\u00a0gi\u00fap kh\u00e1ch s\u1ea1n t\u1ed1i \u01b0u doanh thu \u0111\u00e1ng k\u1ec3. M\u1ed9t s\u1ed1 k\u00eanh b\u00e1n ph\u00f2ng ph\u1ed5\u00a0bi\u1ebfn nh\u01b0: b\u00e1n ph\u00f2ng tr\u1ef1c ti\u1ebfp, b\u00e1n ph\u00f2ng th\u00f4ng qua c\u00e1c \u0111\u1ea1i l\u00fd du l\u1ecbch tr\u1ef1c tuy\u1ebfn (OTA), c\u00e1c c\u00f4ng ty du l\u1ecbch l\u1eef h\u00e0nh (TA) hay b\u00e1n ph\u00f2ng tr\u1ef1c ti\u1ebfp qua trang website kh\u00e1ch s\u1ea1n\u2026<\/p>\n<p style=\"text-align: justify;\">Tuy nhi\u00ean, c\u00f3 th\u1ec3 th\u1ea5y r\u1eb1ng b\u00e1n ph\u00f2ng th\u00f4ng qua c\u00e1c \u0111\u1ea1i l\u00fd OTA \u0111ang \u0111\u01b0\u1ee3c c\u00e1c kh\u00e1ch s\u1ea1n ch\u00fa tr\u1ecdng v\u00ec \u0111em l\u1ea1i hi\u1ec7u qu\u1ea3 nhanh ch\u00f3ng. Vi\u1ec7c theo d\u00f5i v\u00e0 qu\u1ea3n l\u00fd b\u00e1n ph\u00f2ng qua c\u00e1c k\u00eanh OTA th\u01b0\u1eddng do nh\u00e2n vi\u00ean sale online (<strong>Sale OTA<\/strong>) ch\u1ecbu tr\u00e1ch nhi\u1ec7m ch\u00ednh. C\u00e1c c\u00f4ng vi\u1ec7c m\u00e0 m\u1ed9t nh\u00e2n vi\u00ean Sale OTA ph\u1ea3i x\u1eed l\u00fd v\u00e0 theo d\u00f5i bao g\u1ed3m:<\/p>\n<ul>\n<li style=\"text-align: justify;\">\u0110\u0103ng k\u00fd v\u00e0 t\u00e0i kho\u1ea3n b\u00e1n ph\u00f2ng tr\u00ean OTA Extranet.<\/li>\n<li style=\"text-align: justify;\">X\u00e2y d\u1ef1ng g\u1ecdi gi\u00e1, ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i, ch\u00ednh s\u00e1ch gi\u00e1 ph\u00f9 h\u1ee3p t\u1eebng k\u00eanh.<\/li>\n<li style=\"text-align: justify;\">C\u1eadp nh\u1eadt gi\u00e1, \u0111\u00f3ng\/ m\u1edf ph\u00f2ng, t\u00ecnh tr\u1ea1ng ph\u00f2ng tr\u1ed1ng tr\u00ean c\u00e1c k\u00eanh OTA.<\/li>\n<li style=\"text-align: justify;\">Ti\u1ebfp nh\u1eadn booking v\u00e0 x\u1eed l\u00fd ho\u1eb7c chuy\u1ec3n cho b\u1ed9 ph\u1eadn kh\u00e1c nh\u01b0 L\u1ec5 t\u00e2n.<\/li>\n<li style=\"text-align: justify;\">T\u00ednh to\u00e1n l\u1ea1i s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng tr\u1ed1ng v\u00e0 c\u1eadp nh\u1eadt l\u1ea1i tr\u00ean tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c k\u00eanh.<\/li>\n<li style=\"text-align: justify;\">T\u01b0\u01a1ng t\u00e1c v\u00e0 tr\u1ea3 l\u1eddi tin nh\u1eafn kh\u00e1ch h\u00e0ng khi qu\u1ea3n l\u00fd c\u00e1c k\u00eanh OTA.<\/li>\n<li style=\"text-align: justify;\">Theo d\u00f5i v\u00e0 c\u1ea3i thi\u1ec7n th\u1ee9 h\u1ea1ng kh\u00e1ch s\u1ea1n tr\u00ean c\u00e1c k\u00eanh b\u00e1n ph\u00f2ng OTA.<\/li>\n<li style=\"text-align: justify;\">X\u00e2y d\u1ef1ng n\u1ed9i dung v\u00e0 c\u1eadp nh\u1eadt th\u00f4ng tin, h\u00ecnh \u1ea3nh tr\u00ean website kh\u00e1ch s\u1ea1n.<\/li>\n<li style=\"text-align: justify;\">Li\u00ean t\u1ee5c c\u1eadp nh\u1eadt gi\u00e1, \u0111\u00f3ng\/m\u1edf ph\u00f2ng.<\/li>\n<li style=\"text-align: justify;\">V\u00e0 c\u00e1c c\u00f4ng vi\u1ec7c kh\u00e1c\u2026<\/li>\n<\/ul>\n<figure id=\"attachment_403874\" aria-describedby=\"caption-attachment-403874\" style=\"width: 1200px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-403874\" src=\"https:\/\/otavietnam.com\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-tieu-cong-viec.png\" alt=\"Otavn Ota Viet Nam Website 5 Kho Khan Thuong Gap Trong Viec Quan Ly Kenh Ban Phong Otas Tieu Cong Viec\" width=\"1200\" height=\"900\" srcset=\"https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-tieu-cong-viec.png 1200w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-tieu-cong-viec-300x225.png 300w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-tieu-cong-viec-1024x768.png 1024w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-tieu-cong-viec-768x576.png 768w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-tieu-cong-viec-750x563.png 750w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-tieu-cong-viec-1140x855.png 1140w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption id=\"caption-attachment-403874\" class=\"wp-caption-text\">Otavn Ota Viet Nam Website 5 Kho Khan Thuong Gap Trong Viec Quan Ly Kenh Ban Phong Otas Tieu Cong Viec<\/figcaption><\/figure>\n<h2 style=\"text-align: justify;\">Kh\u00f3 kh\u0103n th\u01b0\u1eddng g\u1eb7p trong vi\u1ec7c qu\u1ea3n l\u00fd k\u00eanh b\u00e1n ph\u00f2ng<\/h2>\n<p style=\"text-align: justify;\">Khi kh\u00e1ch s\u1ea1n m\u1edf b\u00e1n ph\u00f2ng tr\u00ean nhi\u1ec1u k\u00eanh \u0111\u1ed3ng ngh\u0129a v\u1edbi kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd theo c\u1ea5p s\u1ed1 c\u1ed9ng, th\u1eadm ch\u00ed c\u1ea5p s\u1ed1 nh\u00e2n \u0111\u1ec3 \u0111\u1ed3ng b\u1ed9 gi\u00e1 v\u00e0 ph\u00f2ng tr\u1ed1ng t\u1eeb c\u00e1c k\u00eanh Online v\u00e0 Offline. T\u00f3m l\u1ea1i l\u00e0 c\u00f4ng vi\u1ec7c r\u1ea5t m\u1ea5t th\u1eddi gian, l\u1eb7p \u0111i l\u1eb7p l\u1ea1i v\u00e0 r\u1ea5t d\u1ec5 g\u00e2y ra sai s\u00f3t, th\u1eadm ch\u00ed \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn n\u0103ng su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3\u00a0c\u1ee7a b\u1ed9 ph\u1eadn li\u00ean quan nh\u01b0 l\u1ec5 t\u00e2n.<\/p>\n<h3 style=\"text-align: justify;\">Ch\u00eanh l\u1ec7ch c\u00e2n b\u1eb1ng gi\u00e1 gi\u1eefa c\u00e1c k\u00eanh (rate parity)<\/h3>\n<p style=\"text-align: justify;\">S\u1ed1 l\u01b0\u1ee3ng nhi\u1ec1u k\u00eanh n\u00ean vi\u1ec7c gi\u00e1m s\u00e1t gi\u00e1 ph\u00f2ng tr\u00ean c\u00e1c \u00edt nhi\u1ec1u d\u1eabn \u0111\u1ebfn t\u00ecnh tr\u1ea1ng ch\u00eanh l\u1ec7ch. Kh\u00e1ch s\u1ea1n th\u01b0\u1eddng r\u01a1i v\u00e0o t\u00ecnh tr\u1ea1ng ch\u1ec9 t\u1eadp trung \u0111i\u1ec1u ch\u1ec9nh gi\u00e1 v\u00e0 ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i cho m\u1ed9t s\u1ed1 k\u00eanh OTA ch\u00ednh v\u00e0 th\u01b0\u1eddng b\u1ecf qua nh\u1eefng k\u00eanh OTA kh\u00e1c. Do \u0111\u00f3 d\u1eabn \u0111\u1ebfn t\u00ecnh tr\u1ea1ng ch\u00eanh l\u1ec7ch gi\u00e1 gi\u1eefa c\u00e1c k\u00eanh. \u0110i\u1ec1u n\u00e0y l\u00e0m \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn th\u1ee9 h\u1ea1ng hi\u1ec3n th\u1ecb kh\u00e1ch s\u1ea1n tr\u00ean c\u00e1c k\u00eanh OTA \u0111\u00f3, c\u0169ng nh\u01b0 uy t\u00edn c\u1ee7a kh\u00e1ch s\u1ea1n \u0111\u1ed1i v\u1edbi kh\u00e1ch<\/p>\n<h3 style=\"text-align: justify;\">Ch\u01b0a c\u00f3 nhi\u1ec1u kinh nghi\u1ec7m qu\u1ea3n l\u00fd b\u00e1n l\u00fd k\u00eanh b\u00e1n ph\u00f2ng<\/h3>\n<p style=\"text-align: justify;\">Mong mu\u1ed1n m\u1edf b\u00e1n ph\u00f2ng, qu\u1ea3n l\u00fd\u00a0\u0111a k\u00eanh nh\u01b0ng kh\u00e1ch s\u1ea1n l\u1ea1i ch\u01b0a hi\u1ec3u r\u00f5 c\u00e1c ch\u00ednh s\u00e1ch c\u0169ng nh\u01b0 c\u01a1 ch\u1ebf b\u00e1n ph\u00f2ng c\u1ee7a t\u1eebng k\u00eanh OTA. Ch\u00ednh v\u00ec v\u1eady, khi\u1ebfn kh\u00e1ch s\u1ea1n g\u1eb7p nhi\u1ec1u kh\u00f3 kh\u0103n trong vi\u1ec7c x\u00e2y d\u1ef1ng <strong>chi\u1ebfn l\u01b0\u1ee3c OTAs<\/strong> \u0111\u1ec3 gia t\u0103ng v\u00e0 thu h\u00fat l\u01b0\u1ee3t kh\u00e1ch \u0111\u1eb7t ph\u00f2ng qua c\u00e1c k\u00eanh OTA b\u1eb1ng c\u00e1ch t\u1ea1o c\u00e1c g\u00f3i qu\u00e0 t\u1eb7ng, ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i, t\u1ea1o c\u00e1c ch\u00ednh s\u00e1ch gi\u00e1 ho\u00e0n\/ h\u1ee7y linh \u0111\u1ed9ng\u2026<\/p>\n<h3 style=\"text-align: justify;\">T\u1ed1n nhi\u1ec1u th\u1eddi gian<\/h3>\n<p style=\"text-align: justify;\">Kh\u00e1ch s\u1ea1n \u0111ang \u0111\u1ed1i m\u1eb7t v\u1edbi s\u1ed1 l\u01b0\u1ee3ng l\u1edbn c\u00e1c k\u00eanh OTA \u0111ang m\u1edf b\u00e1n ph\u00f2ng. Ph\u1ea3i th\u01b0\u1eddng xuy\u00ean c\u1eadp nh\u1eadt \u0111\u00f3ng\/ m\u1edf ph\u00f2ng, c\u1eadp nh\u1eadt gi\u00e1 ph\u00f2ng c\u0169ng nh\u01b0 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i\u2026 tr\u00ean t\u1eebng k\u00eanh OTA. Do \u0111\u00f3, m\u1ea5t nhi\u1ec1u th\u1eddi gian trong vi\u1ec7c c\u1eadp nh\u1eadt v\u00e0 thao t\u00e1c x\u1eed l\u00fd tr\u00ean c\u00e1c k\u00eanh OTA theo t\u1eebng ng\u00e0y hay giai \u0111o\u1ea1n.<\/p>\n<h3 style=\"text-align: justify;\">T\u00ecnh tr\u1ea1ng overbooking x\u1ea3y ra<\/h3>\n<p style=\"text-align: justify;\">T\u00ecnh tr\u1ea1ng <strong>overbooking<\/strong> t\u1ea1i kh\u00e1ch s\u1ea1n th\u01b0\u1eddng x\u1ea3y ra v\u00e0o nh\u1eefng m\u00f9a cao \u0111i\u1ec3m khi s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch \u0111\u1eb7t ph\u00f2ng v\u01b0\u1ee3t m\u1ee9c s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng cho ph\u00e9p. M\u1ed9t trong nh\u1eefng nguy\u00ean nh\u00e2n d\u1eabn \u0111\u1ebfn t\u00ecnh tr\u1ea1ng n\u00e0y l\u00e0 do thi\u1ebfu s\u00f3t trong qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd k\u00eanh b\u00e1n ph\u00f2ng, \u0111\u00f3ng\/ m\u1edf ph\u00f2ng kh\u00f4ng ch\u00ednh x\u00e1c v\u00e0 kh\u00f4ng k\u1ecbp th\u1eddi.<\/p>\n<h3 style=\"text-align: justify;\">Kh\u00f3 kh\u0103n qu\u1ea3n l\u00fd t\u1eeb xa<\/h3>\n<p style=\"text-align: justify;\">M\u1ed9t trong nh\u1eefng tr\u1edf ng\u1ea1i \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi l\u00e0m kinh doanh kh\u00e1ch s\u1ea1n l\u00e0 l\u00e0m c\u00e1ch n\u00e0o \u0111\u1ec3 <strong>qu\u1ea3n l\u00fd t\u1eeb kh\u00e1ch s\u1ea1n t\u1eeb xa hi\u1ec7u qu\u1ea3<\/strong> ngay c\u1ea3 khi ch\u1ee7 kh\u00e1ch s\u1ea1n hay nh\u00e2n vi\u00ean sale kh\u00f4ng c\u00f3 m\u1eb7t tr\u1ef1c ti\u1ebfp t\u1ea1i kh\u00e1ch s\u1ea1n, kh\u00f4ng c\u00f3 c\u00f4ng c\u1ee5 \u0111\u1ec3 l\u00e0m vi\u1ec7c. Nh\u01b0ng v\u1eabn c\u00f3 theo d\u00f5i v\u00e0 nh\u1eadn th\u00f4ng b\u00e1o to\u00e0n b\u1ed9 c\u00e1c tr\u1ea1ng th\u00e1i \u0111\u1eb7t ph\u00f2ng t\u1eeb c\u00e1c k\u00eanh OTA \u0111\u1ed5 v\u1ec1. Song theo \u0111\u00f3 l\u00e0 x\u1eed l\u00fd \u0111\u00f3ng\/m\u1edf ph\u00f2ng v\u00e0 c\u1eadp nh\u1eadt t\u00ecnh tr\u1ea1ng ph\u00f2ng tr\u1ed1ng tr\u00ean c\u00e1c k\u00eanh OTA nhanh ch\u00f3ng v\u00e0 t\u1ee9c th\u1eddi.<\/p>\n<figure id=\"attachment_403872\" aria-describedby=\"caption-attachment-403872\" style=\"width: 1200px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-403872\" src=\"https:\/\/otavietnam.com\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-kho-khan.png\" alt=\"Otavn Ota Viet Nam Website 5 Kho Khan Thuong Gap Trong Viec Quan Ly Kenh Ban Phong Otas Kho Khan\" width=\"1200\" height=\"900\" srcset=\"https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-kho-khan.png 1200w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-kho-khan-300x225.png 300w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-kho-khan-1024x768.png 1024w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-kho-khan-768x576.png 768w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-kho-khan-750x563.png 750w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-kho-khan-1140x855.png 1140w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption id=\"caption-attachment-403872\" class=\"wp-caption-text\">Otavn Ota Viet Nam Website 5 Kho Khan Thuong Gap Trong Viec Quan Ly Kenh Ban Phong Otas Kho Khan<\/figcaption><\/figure>\n<h2 style=\"text-align: justify;\">S\u1ef1 c\u1ea7n thi\u1ebft c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd k\u00eanh Channel Manager<\/h2>\n<p style=\"text-align: justify;\">Nh\u01b0 \u0111\u00e3 ph\u00e2n t\u00edch \u1edf tr\u00ean, b\u00e1n ph\u00f2ng \u0111a k\u00eanh v\u1eeba \u0111em l\u1ea1i hi\u1ec7u qu\u1ea3 cho kh\u00e1ch s\u1ea1n nh\u01b0ng c\u0169ng ph\u00e1t sinh ra nhi\u1ec1u v\u1ea5n \u0111\u1ec1. V\u00e0 h\u1ea7u nh\u01b0 vi\u1ec7c qu\u1ea3n l\u00fd ngo\u00e0i s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a c\u00f4ng c\u1ee5 l\u00e0 \u0111i\u1ec1u kh\u00f4ng th\u1ec3. V\u1edbi kh\u00e1ch s\u1ea1n nhi\u1ec1u ph\u00f2ng, nhi\u1ec1u booking th\u00ec kh\u00e1 ph\u1ee9c t\u1ea1p, kh\u00e1ch s\u1ea1n \u00edt ph\u00f2ng nh\u01b0 homestay th\u00ec l\u1ea1i d\u1ec5 b\u1ecb overbooking. Khi \u0111\u00f3, vi\u1ec7c s\u1eed c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd k\u00eanh b\u00e1n ph\u00f2ng OTA \u2013 <strong>Channel Manager<\/strong> (CMS) c\u00e0ng tr\u1edf n\u00ean quan tr\u1ecdng v\u00e0 c\u1ea7n thi\u1ebft \u0111\u1ed1i v\u1edbi kh\u00e1ch s\u1ea1n.<\/p>\n<h3 style=\"text-align: justify;\"><span style=\"font-size: 16px;\"><strong><em>Channel Manager: l\u00e0 c\u00f4ng c\u1ee5 trung gian \u1edf trung t\u00e2m, ch\u1ecbu tr\u00e1ch nhi\u1ec7m k\u1ebft n\u1ed1i CMS v\u00e0 \u0111\u1ed3ng b\u1ed9 v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c k\u00eanh OTA c\u1ee7a kh\u00e1ch s\u1ea1n. V\u00e0 nh\u00e2n vi\u00ean sale OTA h\u00e0ng ng\u00e0y ch\u1ec9 l\u00e0m vi\u1ec7c v\u1edbi CMS thay v\u00ec t\u1eebng t\u00e0i kho\u1ea3n do OTA cung c\u1ea5p<\/em><\/strong><\/span><\/h3>\n<p style=\"text-align: justify;\">Vi\u1ec7c s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd k\u00eanh b\u00e1n ph\u00f2ng \u0111em l\u1ea1i nhi\u1ec1u hi\u1ec7u qu\u1ea3 \u0111\u00e1ng k\u1ec3 trong ho\u1ea1t \u0111\u1ed9ng kinh doanh kh\u00e1ch s\u1ea1n nh\u01b0 l\u00e0:<\/p>\n<h3 style=\"text-align: justify;\">Ki\u1ec3m so\u00e1t t\u00ecnh tr\u1ea1ng overbooking<\/h3>\n<p style=\"text-align: justify;\">V\u1edbi t\u00ednh n\u0103ng gi\u00fap qu\u1ea3n l\u00fd \u0111\u1ed3ng b\u1ed9 c\u00e1c k\u00eanh b\u00e1n ph\u00f2ng \u1edf tr\u00ean kh\u00f4ng ch\u1ec9 gi\u00fap kh\u00e1ch s\u1ea1n ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c nhi\u1ec1u gian, c\u00f4ng s\u1ee9c trong vi\u1ec7c qu\u1ea3n l\u00fd k\u00eanh m\u00e0 c\u00f2n gi\u1ea3m thi\u1ec3u t\u1ed1i \u0111a c\u00e1c sai s\u00f3t khi c\u1eadp nh\u1eadt \u0111\u00f3ng\/m\u1edf ph\u00f2ng, s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng tr\u1ed1ng m\u1ed9t c\u00e1ch th\u1ee7 c\u00f4ng. Do \u0111\u00f3 gi\u00fap ki\u1ec3m so\u00e1t ch\u1eb7t ch\u1ebd t\u00ecnh tr\u1ea1ng overbooking t\u1ea1i kh\u00e1ch s\u1ea1n.<\/p>\n<h3 style=\"text-align: justify;\">Qu\u1ea3n l\u00fd k\u00eanh b\u00e1n ph\u00f2ng \u0111\u1ed3ng b\u1ed9 v\u00e0 t\u1ee9c th\u1eddi<\/h3>\n<p style=\"text-align: justify;\">Thay v\u00ec ph\u1ea3i thao t\u00e1c v\u00e0 qu\u1ea3n l\u00fd t\u1eebng k\u00eanh b\u00e1n OTA m\u1ed9t c\u00e1ch th\u1ee7 c\u00f4ng th\u00ec v\u1edbi h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd k\u00eanh b\u00e1n ph\u00f2ng gi\u00fap qu\u1ea3n l\u00fd t\u1ea5t c\u1ea3 c\u00e1c k\u00eanh OTA t\u1eadp trung tr\u00ean c\u00f9ng m\u1ed9t giao di\u1ec7n. \u0110\u1ed3ng th\u1eddi gi\u00fap c\u1eadp nh\u1eadt v\u00e0 \u0111\u1ed3ng b\u1ed9 c\u00e1c tr\u1ea1ng th\u00e1i booking, s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng tr\u1ed1ng, \u0111\u00f3ng\/ m\u1edf ph\u00f2ng\u2026 li\u00ean t\u1ee5c v\u00e0 t\u1ee9c th\u1eddi theo th\u1eddi gian th\u1ef1c.<\/p>\n<h3 style=\"text-align: justify;\">T\u0103ng doanh thu kh\u00e1ch s\u1ea1n<\/h3>\n<p style=\"text-align: justify;\">V\u1edbi nh\u1eefng l\u1ee3i \u00edch \u0111\u00e3 n\u00eau tr\u00ean, c\u00f3 th\u1ec3 th\u1ea5y vi\u1ec7c \u1ee9ng d\u1ee5ng h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd k\u00eanh b\u00e1n ph\u00f2ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 s\u1ebd gi\u00fap kh\u00e1ch s\u1ea1n t\u1ed1i doanh thu b\u00e1n ph\u00f2ng tr\u1ef1c ti\u1ebfp v\u00e0 b\u00e1n ph\u00f2ng qua k\u00eanh OTA. Vi\u1ec7c s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd k\u00eanh c\u0169ng s\u1ebd gi\u00fap kh\u00e1ch s\u1ea1n d\u1ec5 d\u00e0ng theo d\u00f5i v\u00e0 t\u1ed5ng h\u1ee3p doanh thu \u0111\u1eb7t ph\u00f2ng t\u1eeb t\u1eebng k\u00eanh b\u00e1n ph\u00f2ng. T\u1eeb \u0111\u00f3, \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 b\u00e1n ph\u00f2ng t\u1eebng k\u00eanh v\u00e0 x\u00e2y d\u1ef1ng c\u00e1c chi\u1ebfn l\u01b0\u1ee3c kinh doanh nh\u1eb1m thu h\u00fat \u0111\u1eb7t ph\u00f2ng.<\/p>\n<figure id=\"attachment_403876\" aria-describedby=\"caption-attachment-403876\" style=\"width: 1200px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-403876\" src=\"https:\/\/otavietnam.com\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-tieu-chi.png\" alt=\"Otavn Ota Viet Nam Website 5 Kho Khan Thuong Gap Trong Viec Quan Ly Kenh Ban Phong Otas Tieu Chi\" width=\"1200\" height=\"900\" srcset=\"https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-tieu-chi.png 1200w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-tieu-chi-300x225.png 300w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-tieu-chi-1024x768.png 1024w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-tieu-chi-768x576.png 768w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-tieu-chi-750x563.png 750w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-tieu-chi-1140x855.png 1140w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption id=\"caption-attachment-403876\" class=\"wp-caption-text\">Otavn Ota Viet Nam Website 5 Kho Khan Thuong Gap Trong Viec Quan Ly Kenh Ban Phong Otas Tieu Chi<\/figcaption><\/figure>\n<h2 style=\"text-align: justify;\">C\u00e1c ti\u00eau ch\u00ed l\u1ef1a ch\u1ecdn c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd k\u00eanh &#8211; Channel Manager<\/h2>\n<h3 style=\"text-align: justify;\">CMS l\u00e0 c\u00f4ng c\u1ee5 thi\u1ebft y\u1ebfu \u0111\u1ed1i v\u1edbi kh\u00e1ch s\u1ea1n, tuy nhi\u00ean \u0111\u1ec3 ch\u1ecdn CMS ph\u00f9 h\u1ee3p l\u00e0 v\u1ea5n \u0111\u1ec1 kh\u00f4ng \u0111\u01a1n gi\u1ea3n, v\u00e0 \u0111\u1eb7c bi\u1ec7t l\u00e0 v\u1ea5n \u0111\u1ec1 chi ph\u00ed<\/h3>\n<p style=\"text-align: justify;\">H\u1ea7u h\u1ebft c\u00e1c CMS s\u1ebd t\u00ednh ph\u00ed theo s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng c\u1ee7a kh\u00e1ch s\u1ea1n m\u1edf b\u00e1n t\u1ed1i \u0111a tr\u00ean c\u00e1c k\u00eanh OTA. Th\u01b0\u1eddng th\u00ec c\u00e1c kh\u00e1ch s\u1ea1n s\u1ebd ch\u1ecdn m\u1edf t\u1ed1i \u0111a s\u1ed1 ph\u00f2ng m\u00e0 kh\u00e1ch s\u1ea1n c\u00f3. C\u00e1c CMS th\u01b0\u1eddng c\u00f3 t\u00f9y ch\u1ecdn s\u1ed1 ph\u1ea7n tr\u0103m m\u00e0 kh\u00e1ch s\u1ea1n mu\u1ed1n b\u00e1n tr\u00ean OTA so v\u1edbi s\u1ed1 ph\u00f2ng c\u00f3. Sau khi \u0111\u00e3 c\u00f3 c\u00e1c k\u00eanh OTA ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a kh\u00e1ch s\u1ea1n, c\u1ea7n ch\u1ecdn CMS c\u00f3 k\u1ebft n\u1ed1i v\u1edbi c\u00e1c OTA \u0111\u00f3 hay kh\u00f4ng, th\u1eadm ch\u00ed c\u00e1c k\u00eanh m\u00e0 kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i trong t\u01b0\u01a1ng lai. N\u1ebfu mu\u1ed1n gi\u1ea3m chi ph\u00ed c\u00f3 th\u1ec3 ch\u1ecdn CMS t\u00ednh ph\u00ed theo s\u1ed1 k\u00eanh th\u1ef1c s\u1ef1 k\u1ebft n\u1ed1i, sau n\u00e0y m\u1edf th\u00eam k\u00eanh s\u1ebd t\u00ednh th\u00eam ph\u00ed.<\/p>\n<p style=\"text-align: justify;\">T\u00f9y v\u00e0o ch\u00ednh s\u00e1ch c\u1ee7a m\u1ed7i nh\u00e0 cung c\u1ea5p c\u00f4ng c\u1ee5 qu\u1ea3n qu\u1ea3n l\u00fd k\u00eanh (CMS) m\u00e0 c\u00f3 nh\u1eefng c\u01a1 ch\u1ebf v\u1ec1 chi ph\u00ed kh\u00e1c nhau. Ch\u1eb3ng h\u1ea1n:<\/p>\n<ul>\n<li style=\"text-align: justify;\">C\u00f3 CMS s\u1ebd t\u00ednh ph\u00ed theo c\u1ea3 h\u1ea1ng ph\u00f2ng (Room Type).<\/li>\n<li style=\"text-align: justify;\">C\u00f3 CMS s\u1ebd t\u00ednh ph\u00ed hoa h\u1ed3ng theo booking b\u00e1n \u0111\u01b0\u1ee3c.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">V\u00ec v\u1eady kh\u00e1ch s\u1ea1n n\u00ean l\u1ef1a ch\u1ecdn m\u00f4 h\u00ecnh CMS ph\u00f9 h\u1ee3p \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o hi\u1ec7u qu\u1ea3.<\/p>\n<h3 style=\"text-align: justify;\">S\u1eed d\u1ee5ng PMS v\u00e0 CMS do m\u1ed9t nh\u00e0 cung c\u1ea5p<\/h3>\n<p style=\"text-align: justify;\">Vi\u1ec7c s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n PMS c\u00f3 t\u00edch h\u1ee3p v\u1edbi c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd k\u00eanh t\u1eeb m\u1ed9t \u0111\u01a1n v\u1ecb cung c\u1ea5p s\u1ebd thu\u1eadn ti\u1ec7n trong qu\u00e1 tr\u00ecnh h\u01b0\u1edbng d\u1eabn v\u00e0 h\u1ed7 tr\u1ee3 s\u1eed d\u1ee5ng, b\u1ea3o tr\u00ec v\u00e0 n\u00e2ng c\u1ea5p h\u1ec7 th\u1ed1ng. Thay v\u00ec ph\u1ea3i l\u00e0m vi\u1ec7c v\u1edbi nhi\u1ec1u nh\u00e0 cung c\u1ea5p kh\u00e1c nhau, kh\u00e1ch s\u1ea1n ch\u1ec9 c\u00f3 m\u1ed9t \u0111\u1ea7u m\u1ed1i li\u00ean h\u1ec7, m\u1ed9t nh\u00f3m h\u1ed7 tr\u1ee3 xuy\u00ean su\u1ed1t c\u1ea3 qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng.<\/p>\n<figure id=\"attachment_403875\" aria-describedby=\"caption-attachment-403875\" style=\"width: 1200px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-403875\" src=\"https:\/\/otavietnam.com\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-su-can-thiet.png\" alt=\"Otavn Ota Viet Nam Website 5 Kho Khan Thuong Gap Trong Viec Quan Ly Kenh Ban Phong Otas Su Can Thiet\" width=\"1200\" height=\"900\" srcset=\"https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-su-can-thiet.png 1200w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-su-can-thiet-300x225.png 300w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-su-can-thiet-1024x768.png 1024w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-su-can-thiet-768x576.png 768w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-su-can-thiet-750x563.png 750w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/12\/OTAVN-OTA-Viet-Nam-website-5-kho-khan-thuong-gap-trong-viec-quan-ly-kenh-ban-phong-otas-su-can-thiet-1140x855.png 1140w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption id=\"caption-attachment-403875\" class=\"wp-caption-text\">Otavn Ota Viet Nam Website 5 Kho Khan Thuong Gap Trong Viec Quan Ly Kenh Ban Phong Otas Su Can Thiet<\/figcaption><\/figure>\n<h3 style=\"text-align: justify;\">Li\u00ean k\u1ebft t\u00edch h\u1ee3p v\u1edbi ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n PMS<\/h3>\n<p style=\"text-align: justify;\">CMS th\u1ef1c ra m\u1edbi ch\u1ec9 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c c\u00e1c k\u00eanh online, tuy nhi\u00ean kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n c\u00f2n nhi\u1ec1u k\u00eanh kh\u00e1c n\u1eefa nh\u01b0 : TA, Booking engine, Walk\u2013in, \u0111i\u1ec7n tho\u1ea1i\u2026 nh\u01b0 v\u1eady vi\u1ec7c t\u1ef1 \u0111\u1ed9ng v\u00e0 gi\u1ea3m c\u00f4ng s\u1ee9c nh\u00e2n vi\u00ean v\u1eabn ch\u01b0a tri\u1ec7t \u0111\u1ec3. \u0110\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y, c\u00e1c gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n ti\u00ean ti\u1ebfn ng\u00e0y nay th\u00ec CMS ph\u1ea3i t\u00edch h\u1ee3p \u0111\u01b0\u1ee3c v\u1edbi <strong>ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n PMS<\/strong> v\u00e0 c\u00f4ng c\u1ee5 \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp tr\u00ean website kh\u00e1ch s\u1ea1n. B\u1eb1ng c\u00e1ch n\u00e0y, s\u1ebd cung c\u1ea5p cho kh\u00e1ch s\u1ea1n m\u1ed9t gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n to\u00e0n di\u1ec7n &#8220;<strong>T\u1ea5t c\u1ea3 trong m\u1ed9t<\/strong><strong>&#8220;<\/strong> gi\u00fap:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Qu\u1ea3n l\u00fd OTA h\u1ea7u nh\u01b0 l\u00e0 t\u1ef1 \u0111\u1ed9ng, \u0111\u1ed1i v\u1edbi c\u00e1c c\u00f4ng vi\u1ec7c nh\u01b0 nh\u1eadp booking, \u0111\u00f3ng m\u1edf ph\u00f2ng, h\u1ee7y booking, s\u1eeda booking\u2026 m\u00e0 kh\u00f4ng c\u1ea7n s\u1ef1 thao t\u00e1c c\u1ee7a nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n.<\/li>\n<li style=\"text-align: justify;\">K\u1ebft n\u1ed1i qu\u1ea3n l\u00fd \u0111\u1ed3ng b\u1ed9 hai chi\u1ec1u m\u1ed9t c\u00e1ch t\u1ef1 \u0111\u1ed9ng gi\u00fap ti\u1ebft nhi\u1ec1u th\u1eddi gian v\u00e0 tr\u00e1nh sai s\u00f3t c\u00e1c l\u1ed7i th\u1ee7 c\u00f4ng.<\/li>\n<li style=\"text-align: justify;\">Qu\u1ea3n l\u00fd t\u1ea5t c\u1ea3 c\u00e1c ho\u1ea1t \u0111\u1ed9ng kh\u00e1ch s\u1ea1n tr\u00ean c\u00f9ng m\u1ed9t h\u1ec7 th\u1ed1ng.<\/li>\n<li style=\"text-align: justify;\">T\u1ed5ng h\u1ee3p v\u00e0 cung c\u1ea5p b\u00e1o c\u00e1o doanh thu, c\u00f4ng su\u1ea5t ph\u00f2ng, c\u00f4ng n\u1ee3\u2026 chi ti\u1ebft v\u00e0 ch\u1eb7t ch\u1ebd.<\/li>\n<li style=\"text-align: justify;\">B\u1ea3o m\u1eadt d\u1eef li\u1ec7u cao v\u1edbi c\u00e1c t\u00e0i kho\u1ea3n \u0111\u0103ng nh\u1eadp, th\u00f4ng tin th\u1ebb thanh to\u00e1n\u2026<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>Khi kh\u00e1ch s\u1ea1n c\u00f3 c\u00e0ng nhi\u1ec1u k\u00eanh b\u00e1n ph\u00f2ng, th\u00ec vai tr\u00f2 c\u1ee7a vi\u1ec7c qu\u1ea3n l\u00fd c\u00e0ng quan tr\u1ecdng, khi \u1ea5y th\u00ec c\u1ea7n ph\u1ea3i c\u00f3 gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd ph\u00f9 h\u1ee3p, \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nhu c\u1ea7u v\u1eadn h\u00e0nh v\u00e0 gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 x\u1ea3y ra gi\u1eefa c\u00e1c k\u00eanh. L\u1ef1a ch\u1ecdn \u0111\u00fang gi\u1ea3i ph\u00e1p, vi\u1ec7c v\u1eadn h\u00e0nh s\u1ebd lu\u00f4n \u0111\u01b0\u1ee3c \u0111\u1ea3m b\u1ea3o v\u00e0 gi\u1ea3m thi\u1ec3u nh\u1eefng r\u1ee7i ro kh\u00f4ng \u0111\u00e1ng c\u00f3.<\/strong><\/p>\n<div class=\"mb-5 mt-5\" style=\"display: none;\">\n<div id=\"ContentPlaceHolder1_pnNew\">\n<p><strong class=\"h6\"><strong> C\u00c1C B\u00c0I VI\u1ebeT LI\u00caN QUAN<\/strong><\/strong><\/p>\n<ul class=\"list-unstyled list-blog\">\n<li style=\"list-style-type: none;\">\n<ul class=\"list-unstyled list-blog\">\n<li><i class=\"fa fa-angle-right\"><\/i> Khi n\u00e0o n\u00ean d\u00f9ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n mi\u1ec5n ph\u00ed?<\/li>\n<li><i class=\"fa fa-angle-right\"><\/i> L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng kh\u00e1ch s\u1ea1n t\u1ed1t h\u01a1n?<\/li>\n<li><i class=\"fa fa-angle-right\"><\/i> L\u1ee3i \u00edch s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd chu\u1ed7i kh\u00e1ch s\u1ea1n<\/li>\n<li><i class=\"fa fa-angle-right\"><\/i> 7 m\u1eb9o c\u1ea3i thi\u1ec7n ho\u1ea1t \u0111\u1ed9ng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n<\/li>\n<li><i class=\"fa fa-angle-right\"><\/i> T\u00ednh n\u0103ng Qu\u1ea3n L\u00fd B\u00e1n H\u00e0ng (POS) tr\u00ean ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n PMS<\/li>\n<li><i class=\"fa fa-angle-right\"><\/i> L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ch\u1ecdn ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n t\u1ed1t nh\u1ea5t?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<div id=\"ContentPlaceHolder1_pnOld\">\n<ul>\n<li><i class=\"fa fa-angle-right\"><\/i> L\u00e0m th\u1ebf n\u00e0o c\u00e1c kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 theo k\u1ecbp nhu c\u1ea7u ng\u00e0y c\u00e0ng t\u0103ng c\u1ee7a kh\u00e1ch<\/li>\n<li><i class=\"fa fa-angle-right\"><\/i> Ch\u0103m s\u00f3c v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi du kh\u00e1ch sau giai \u0111o\u1ea1n l\u01b0u tr\u00fa \u0111\u1ec3 thu h\u00fat \u0111\u1eb7t ph\u00f2ng tr\u1edf l\u1ea1i<\/li>\n<li><i class=\"fa fa-angle-right\"><\/i> H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng ch\u00e2n dung kh\u00e1ch h\u00e0ng trong kh\u00e1ch s\u1ea1n<\/li>\n<li><i class=\"fa fa-angle-right\"><\/i> T\u00ecm hi\u1ec3u v\u1ec1 qu\u1ea3n l\u00fd doanh thu kh\u00e1ch s\u1ea1n v\u00e0 nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c hay nh\u1ea5t<\/li>\n<li><i class=\"fa fa-angle-right\"><\/i> L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 xung \u0111\u1ed9t c\u1ee7a kh\u00e1ch t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n?<\/li>\n<li><i class=\"fa fa-angle-right\"><\/i> Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n d\u00e0nh cho kh\u00e1ch s\u1ea1n nh\u1ecf: L\u1ef1a ch\u1ecdn t\u1ed1i \u01b0u cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Qu\u1ea3n l\u00fd k\u00eanh b\u00e1n ph\u00f2ng tr\u00ean OTAs (Online Travel Agencies) c\u00f3 th\u1ec3 \u0111em l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch nh\u01b0 t\u0103ng doanh s\u1ed1 b\u00e1n h\u00e0ng v\u00e0 ti\u1ebfp c\u1eadn \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng r\u1ed9ng l\u1edbn. Tuy nhi\u00ean, c\u0169ng c\u00f3 nh\u1eefng kh\u00f3 kh\u0103n th\u01b0\u1eddng g\u1eb7p khi s\u1eed d\u1ee5ng OTAs. B\u00e1n ph\u00f2ng tr\u00ean nhi\u1ec1u k\u00eanh (hay c\u00f2n g\u1ecdi l\u00e0 b\u00e1n [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":403873,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"topbottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"0","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"161","hide":""},"footnotes":""},"categories":[17,161],"tags":[223,199,230],"class_list":["post-397001","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing","category-sale-otas","tag-kenh-ota","tag-otas","tag-sale-otas"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/397001","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=397001"}],"version-history":[{"count":1,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/397001\/revisions"}],"predecessor-version":[{"id":403877,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/397001\/revisions\/403877"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/403873"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=397001"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=397001"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=397001"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}