{"id":396925,"date":"2023-12-15T16:07:14","date_gmt":"2023-12-15T16:07:14","guid":{"rendered":"https:\/\/otavietnam.com\/?p=396925"},"modified":"2023-12-16T00:26:06","modified_gmt":"2023-12-16T00:26:06","slug":"tam-quan-trong-cua-hotel-pms-property-management-system","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/tam-quan-trong-cua-hotel-pms-property-management-system\/","title":{"rendered":"T\u1ea7m quan tr\u1ecdng c\u1ee7a Hotel PMS (Property Management System)"},"content":{"rendered":"
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Kh\u1edfi \u0111\u1ea7u kinh doanh kh\u00e1ch s\u1ea1n<\/strong>, homestay, nh\u00e0 ngh\u1ec9… th\u00ec vi\u1ec7c c\u1ea7n quan t\u00e2m ch\u00ednh l\u00e0 s\u1eed d\u1ee5ng Property Management System<\/strong> ph\u00f9 h\u1ee3p v\u00e0 t\u1eadn d\u1ee5ng hi\u1ec7u qu\u1ea3 gi\u00e1 tr\u1ecb t\u1eeb ch\u00fang. D\u00f9 v\u1eady, nhi\u1ec1u ch\u1ee7 kh\u00e1ch s\u1ea1n v\u1eabn ch\u01b0a bi\u1ebft Hotel PMS l\u00e0 g\u00ec<\/strong> v\u00e0 t\u1ea7m quan tr\u1ecdng c\u1ee7a n\u00f3 trong kh\u00e1ch s\u1ea1n. B\u00e0i vi\u1ebft sau cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft, li\u1ec7t k\u00ea v\u00e0 h\u01b0\u1edbng d\u1eabn nh\u1eefng \u0111i\u1ec1u qua tr\u1ecdng li\u00ean quan \u0111\u1ebfn qu\u1ea3n l\u00fd thu\u00ea ph\u00f2ng khi v\u1eadn h\u00e0nh.<\/p>\n

Property Management System l\u00e0 g\u00ec, hay ai s\u1ebd s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n trong kh\u00e1ch s\u1ea1n l\u00e0 nh\u1eefng v\u1ea5n \u0111\u1ec1, n\u1ed9i dung ph\u1ed5 bi\u1ebfn th\u01b0\u1eddng g\u1eb7p khi m\u1edbi b\u1eaft \u0111\u1ea7u t\u00ecm hi\u1ec3u v\u1ec1 PMS Hotel. Nh\u1eefng c\u00e2u h\u1ecfi \u0111\u00f3 s\u1ebd \u0111\u01b0\u1ee3c gi\u1ea3i th\u00edch c\u1ee5 th\u1ec3 trong n\u1ed9i dung d\u01b0\u1edbi \u0111\u00e2y.<\/p>\n

\"Otavn
Otavn Ota Viet Nam Website Tam Quan Trong Cua Property Management System Pms Khach San Khai Niem<\/figcaption><\/figure>\n

H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n (Hotel PMS) l\u00e0 g\u00ec?<\/h2>\n

H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n kh\u00e1ch s\u1ea1n (Property Management System hay Hotel PMS<\/strong>) l\u00e0 c\u00f4ng c\u1ee5, ph\u1ea7n m\u1ec1m gi\u00fap c\u00e1c kh\u00e1ch s\u1ea1n t\u1ed5 ch\u1ee9c, l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 qu\u1ea3n l\u00fd to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y t\u1ea1i kh\u00e1ch s\u1ea1n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Ch\u00fang cho ph\u00e9p c\u00e1c kh\u00e1ch s\u1ea1n, d\u00f9 l\u00e0 chu\u1ed7i kh\u00e1ch s\u1ea1n, hay l\u00e0 \u0111\u1ed9c l\u1eadp nh\u01b0 nh\u00e0 ngh\u1ec9, homestay\u2026 x\u1eed l\u00fd c\u00e1c quy tr\u00ecnh, t\u00e1c v\u1ee5 c\u00f4ng vi\u1ec7c nh\u01b0 \u0111\u1eb7t ph\u00f2ng, nh\u1eadn ph\u00f2ng, tr\u1ea3 ph\u00f2ng, ch\u1ec9 \u0111\u1ecbnh ph\u00f2ng, d\u1ecdn d\u1eb9p hay thanh to\u00e1n\u2026<\/p>\n

H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n kh\u00e1ch s\u1ea1n \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/strong>, gi\u00fap t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 h\u1ee3p l\u00fd h\u00f3a c\u00e1c t\u00e1c v\u1ee5, quy tr\u00ecnh l\u00e0m vi\u1ec7c \u0111\u1ec3 ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c c\u1ee7a c\u00e1c nh\u00e2n vi\u00ean v\u00e0 ph\u1ee5c v\u1ee5 kh\u00e1ch \u0111\u1eb7t ph\u00f2ng t\u1ed1t h\u01a1n.<\/p>\n

\"property-management-system-pms-la-gi-va-tam-quan-trong-trong-khach-san\"<\/p>\n

Property Management System Hotel l\u00e0 c\u00f4ng c\u1ee5, ph\u1ea7n m\u1ec1m gi\u00fap c\u00e1c kh\u00e1ch s\u1ea1n t\u1ed5 ch\u1ee9c, l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 qu\u1ea3n l\u00fd to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y t\u1ea1i kh\u00e1ch s\u1ea1n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/em><\/p>\n

L\u1ee3i \u00edch khi kh\u00e1ch s\u1ea1n s\u1eed d\u1ee5ng Hotel PMS<\/h2>\n

D\u00f9 v\u1edbi t\u1eebng PMS Hotel s\u1ebd c\u00f3 t\u1eebng t\u00ednh n\u0103ng, c\u00e1ch ti\u1ebfp c\u1eadn \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 l\u00e0 kh\u00e1c nhau, nh\u01b0ng t\u1ef1u trung th\u00ec ch\u00fang \u0111\u1ec1u gi\u00fap vi\u1ec7c qu\u1ea3n l\u00fd trong kh\u00e1ch s\u1ea1n di\u1ec5n ra d\u1ec5 d\u00e0ng v\u00e0 nhanh ch\u00f3ng, hi\u1ec7u qu\u1ea3 h\u01a1n.\u00a0Property Management System (PMS)<\/strong> l\u00e0 m\u1ed9t ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd to\u00e0n di\u1ec7n \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1eb7c bi\u1ec7t \u0111\u1ec3 h\u1ed7 tr\u1ee3 ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y c\u1ee7a c\u00e1c kh\u00e1ch s\u1ea1n. \u0110\u00e2y kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ph\u00f2ng, m\u00e0 c\u00f2n l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng t\u00edch h\u1ee3p cung c\u1ea5p nhi\u1ec1u t\u00ednh n\u0103ng nh\u1eb1m t\u1ed1i \u01b0u h\u00f3a hi\u1ec7u su\u1ea5t v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 \u0111i\u1ec3m v\u1ec1 l\u1ee3i \u00edch v\u00e0 t\u1ea7m quan tr\u1ecdng c\u1ee7a PMS trong ng\u00e0nh kh\u00e1ch s\u1ea1n<\/strong>:<\/p>\n

1. Qu\u1ea3n l\u00fd Ph\u00f2ng v\u00e0 \u0110\u1eb7t ph\u00f2ng:<\/strong><\/p>\n

    \n
  • PMS gi\u00fap qu\u1ea3n l\u00fd t\u00ecnh tr\u1ea1ng ph\u00f2ng, gi\u00fap nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n d\u1ec5 d\u00e0ng theo d\u00f5i t\u00ecnh tr\u1ea1ng chi ti\u1ebft c\u1ee7a t\u1eebng ph\u00f2ng.<\/li>\n
  • H\u1ed7 tr\u1ee3 qu\u1ea3n l\u00fd \u0111\u1eb7t ph\u00f2ng, gi\u00fap t\u1ed1i \u01b0u h\u00f3a vi\u1ec7c s\u1eafp x\u1ebfp l\u1ecbch tr\u00ecnh \u0111\u1eb7t ph\u00f2ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 linh ho\u1ea1t v\u00e0 t\u1ed1i \u0111a h\u00f3a doanh thu.<\/li>\n<\/ul>\n

    2. T\u00ednh N\u0103ng Thanh To\u00e1n v\u00e0 T\u00e0i Ch\u00ednh:<\/strong><\/p>\n

      \n
    • T\u00edch h\u1ee3p c\u00e1c t\u00ednh n\u0103ng thanh to\u00e1n \u0111\u1ec3 gi\u00fap qu\u1ea3n l\u00fd d\u1ec5 d\u00e0ng theo d\u00f5i t\u00e0i ch\u00ednh v\u00e0 \u0111\u1ed3ng b\u1ed9 h\u00f3a c\u00e1c giao d\u1ecbch t\u00e0i ch\u00ednh.<\/li>\n
    • T\u1ea1o ra c\u00e1c b\u00e1o c\u00e1o chi ti\u1ebft v\u1ec1 doanh thu, chi ph\u00ed, v\u00e0 l\u1ee3i nhu\u1eadn \u0111\u1ec3 h\u1ed7 tr\u1ee3 quy\u1ebft \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c kinh doanh.<\/li>\n<\/ul>\n

      3. T\u01b0\u01a1ng T\u00e1c v\u1edbi Kh\u00e1ch H\u00e0ng:<\/strong><\/p>\n

        \n
      • Cung c\u1ea5p th\u00f4ng tin ch\u00ednh x\u00e1c v\u00e0 nhanh ch\u00f3ng v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5, chi\u1ebfn l\u01b0\u1ee3c gi\u00e1 v\u00e0 khuy\u1ebfn m\u00e3i th\u00f4ng qua c\u00e1c k\u00eanh t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng.<\/li>\n
      • Duy tr\u00ec th\u00f4ng tin kh\u00e1ch h\u00e0ng \u0111\u1ec3 t\u1ea1o ra tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n h\u00f3a v\u00e0 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i.<\/li>\n<\/ul>\n

        4. Qu\u1ea3n l\u00fd D\u1ecbch V\u1ee5 v\u00e0 Ti\u1ec7n \u00cdch:<\/strong><\/p>\n

          \n
        • H\u1ed7 tr\u1ee3 qu\u1ea3n l\u00fd c\u00e1c d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n nh\u01b0 nh\u00e0 h\u00e0ng, spa, h\u1ed3 b\u01a1i, v\u00e0 c\u00e1c ti\u1ec7n \u00edch kh\u00e1c.<\/li>\n
        • T\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh \u0111\u1eb7t d\u1ecbch v\u1ee5 \u0111\u1ec3 cung c\u1ea5p tr\u1ea3i nghi\u1ec7m thu\u1eadn l\u1ee3i v\u00e0 d\u1ec5 d\u00e0ng cho kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n

          5. T\u1ed1i \u01afu H\u00f3a Quy Tr\u00ecnh L\u00e0m Vi\u1ec7c N\u1ed9i B\u1ed9:<\/strong><\/p>\n

            \n
          • T\u00edch h\u1ee3p c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c nhau c\u1ee7a kh\u00e1ch s\u1ea1n nh\u01b0 b\u00e1n h\u00e0ng, bu\u1ed3ng ph\u00f2ng, k\u1ebf to\u00e1n v\u00e0 qu\u1ea3n l\u00fd…<\/li>\n
          • T\u0103ng c\u01b0\u1eddng s\u1ef1 hi\u1ec7u qu\u1ea3 v\u00e0 gi\u1ea3m thi\u1ec3u sai s\u00f3t th\u00f4ng qua quy tr\u00ecnh t\u1ef1 \u0111\u1ed9ng h\u00f3a.<\/li>\n<\/ul>\n

            6. B\u1ea3o m\u1eadt v\u00e0 Tu\u00e2n Th\u1ee7:<\/strong><\/p>\n

              \n
            • \u0110\u1ea3m b\u1ea3o an to\u00e0n th\u00f4ng tin v\u00e0 b\u1ea3o m\u1eadt giao d\u1ecbch \u0111\u1ec3 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u quan tr\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 kh\u00e1ch s\u1ea1n.<\/li>\n
            • H\u1ed7 tr\u1ee3 tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh v\u00e0 ti\u00eau chu\u1ea9n ng\u00e0nh, gi\u1ea3m r\u1ee7i ro ph\u00e1p l\u00fd v\u00e0 t\u0103ng c\u01b0\u1eddng uy t\u00edn c\u1ee7a kh\u00e1ch s\u1ea1n.<\/li>\n<\/ul>\n
              \"Otavn
              Otavn Ota Viet Nam Website Tam Quan Trong Cua Property Management System Hotel Pms Khach San Loi Ich<\/figcaption><\/figure>\n

              Ai th\u01b0\u1eddng s\u1eed d\u1ee5ng Hotel PMS?<\/h2>\n

              C\u00f3 th\u1ec3 l\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n, nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n, nh\u00e2n vi\u00ean d\u1ecdn d\u1eb9p hay c\u1ea3 nh\u00e2n vi\u00ean t\u1ea1i \u0111i\u1ec3m b\u00e1n h\u00e0ng (POS)\u2026 T\u1ed5ng quan l\u1ea1i, h\u1ea7u nh\u01b0 t\u1ea5t c\u1ea3, m\u1ecdi nh\u00e2n vi\u00ean trong kh\u00e1ch s\u1ea1n \u0111\u1ec1u c\u1ea7n, v\u00e0 c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c tr\u00ean PMS Hotel, c\u0169ng nh\u01b0 PMS Hotel h\u1ed7 tr\u1ee3 c\u00e1c nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3<\/strong> h\u01a1n.<\/p>\n

              Nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n<\/h4>\n

              Nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n s\u1eed d\u1ee5ng PMS Hotel \u0111\u1ec3 ti\u1ebfp nh\u1eadn, s\u1eafp x\u1ebfp v\u00e0 c\u1eadp nh\u1eadt th\u00f4ng tin \u0111\u1eb7t ph\u00f2ng, nh\u1eadn ph\u00f2ng, tr\u1ea3 ph\u00f2ng v\u00e0 thanh to\u00e1n, c\u0169ng nh\u01b0 t\u00e1c y\u00eau c\u1ea7u t\u1eeb kh\u00e1ch \u0111\u1eb7t ph\u00f2ng \u0111\u1ebfn c\u00e1c b\u1ed9 ph\u1eadn nh\u01b0 d\u1ecdn d\u1eb9p, b\u1ebfp, thu\u00ea xe\u2026 trong kh\u00e1ch s\u1ea1n. C\u00f3 th\u1ec3 n\u00f3i, nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng \u2013 nh\u01b0 c\u1ea7u n\u1ed1i gi\u1eefa kh\u00e1ch \u0111\u1eb7t ph\u00f2ng v\u00e0 c\u00e1c b\u1ed9 ph\u1eadn trong kh\u00e1ch s\u1ea1n, n\u00ean vi\u1ec7c s\u1eed d\u1ee5ng, thao t\u00e1c tr\u00ean PMS Hotel l\u00e0 nhi\u1ec1u nh\u1ea5t.<\/p>\n

              Nh\u00e2n vi\u00ean d\u1ecdn d\u1eb9p<\/h4>\n

              D\u1ecdn d\u1eb9p v\u1ec7 sinh l\u00e0 m\u1ed9t c\u00f4ng vi\u1ec7c quan tr\u1ecdng, \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch khi \u0111\u1eb7t ph\u00f2ng. Qu\u00e1 tr\u00ecnh t\u01b0\u01a1ng t\u00e1c v\u00e0 s\u1eed d\u1ee5ng PMS Hotel c\u1ee7a nh\u00e2n vi\u00ean d\u1ecdn d\u1eb9p \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n nh\u01b0 sau:<\/p>\n

                \n
              • Kh\u00e1ch A1 checkout, tr\u1ea3 ph\u00f2ng A.<\/li>\n
              • PMS Hotel \u0111\u00e1nh d\u1ea5u ph\u00f2ng A tr\u1ed1ng v\u00e0 c\u1ea7n d\u1ecdn d\u1eb9p.<\/li>\n
              • Nh\u00e2n vi\u00ean d\u1ecdn d\u1eb9p ti\u1ebfp nh\u1eadn th\u00f4ng tin t\u1eeb h\u1ec7 th\u1ed1ng, v\u00e0 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c, l\u00e0m s\u1ea1ch ph\u00f2ng A.<\/li>\n
              • Ngay khi xong c\u00f4ng vi\u1ec7c, nh\u00e2n vi\u00ean d\u1ecdn d\u1eb9p thao t\u00e1c tr\u00ean h\u1ec7 th\u1ed1ng.<\/li>\n
              • Ph\u00f2ng A s\u1eb5n s\u00e0ng nh\u1eadn check in c\u1ee7a kh\u00e1ch A2.<\/li>\n<\/ul>\n

                Qu\u00e1 tr\u00ecnh tr\u00ean \u0111\u01a1n gi\u1ea3n h\u00f3a thao t\u00e1c, khi ch\u1ec9 c\u00f3 1 c\u0103n ph\u00f2ng c\u1ea7n d\u1ecdn d\u1eb9p. N\u1ebfu kh\u00e1ch s\u1ea1n c\u00f3 nhi\u1ec1u c\u0103n ph\u00f2ng c\u1ea7n d\u1ecdn, v\u00ed d\u1ee5 nh\u01b0 B, C\u2026 ti\u1ebfp theo \u0111\u00f3 v\u00e0 c\u00e1c c\u0103n ph\u00f2ng n\u00e0y chu\u1ea9n b\u1ecb nh\u1eadn kh\u00e1ch (B2, B3, C1, C2\u2026), th\u00ec ch\u00fang s\u1ebd \u0111\u01b0\u1ee3c \u01b0u ti\u00ean tr\u00ean h\u1ec7 th\u1ed1ng, ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c \u0111\u1ec3 vi\u1ec7c d\u1ecdn d\u1eb9p \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n nhanh ch\u00f3ng, k\u1ecbp th\u1eddi.<\/p>\n

                N\u1ebfu kh\u00f4ng c\u00f3 PMS Hotel, th\u1ee9 t\u1ef1 \u01b0u ti\u00ean \u0111\u01b0\u1ee3c ph\u00e2n ph\u1ed1i ng\u1eabu nhi\u00ean ho\u1eb7c c\u00e1i n\u00e0o \u0111\u1ebfn tr\u01b0\u1edbc s\u1ebd l\u00e0m tr\u01b0\u1edbc, \u0111i\u1ec1u n\u00e0y g\u00e2y ra phi\u1ec1n h\u00e0 khi c\u00e1c ph\u00f2ng c\u1ea7n checkin s\u1edbm l\u1ea1i kh\u00f4ng \u0111\u01b0\u1ee3c d\u1ecdn d\u1eb9p tr\u01b0\u1edbc.<\/p>\n

                \"Otavn
                Otavn Ota Viet Nam Website Tam Quan Trong Cua Property Management System Pms Khach San Nguoi Su Dung<\/figcaption><\/figure>\n

                Nh\u00e2n vi\u00ean t\u1ea1i \u0111i\u1ec3m b\u00e1n h\u00e0ng<\/h4>\n

                Kh\u00e1ch khi l\u01b0u tr\u00fa, h\u1ecd kh\u00f4ng ch\u1ec9 \u1edf trong kh\u00e1ch s\u1ea1n m\u00e0 c\u00f2n s\u1eed d\u1ee5ng c\u00e1c d\u1ecbch v\u1ee5 nh\u01b0 nh\u00e0 h\u00e0ng, qu\u00e1n bar, gym, spa\u2026 N\u1ebfu c\u00e1c \u0111i\u1ec3m b\u00e1n h\u00e0ng \u1ea5y thu\u1ed9c kh\u00e1ch s\u1ea1n, m\u1ed9t tr\u1ea3i nghi\u1ec7m mua h\u00e0ng t\u1ed1t l\u00e0 khi h\u1ecd kh\u00f4ng c\u1ea7n ph\u1ea3i thanh to\u00e1n tr\u01b0\u1edbc, bi\u00ean lai s\u1ebd \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u00e0o h\u1ec7 th\u1ed1ng v\u00e0 xu\u1ea5t ngay khi h\u1ecd checkout.<\/p>\n

                V\u00ec v\u1eady, nhi\u1ec1u kh\u00e1ch s\u1ea1n \u0111ang s\u1eed d\u1ee5ng PMS Hotel v\u00e0 c\u1ea5p quy\u1ec1n cho nh\u00e2n vi\u00ean t\u1ea1i \u0111i\u1ec3m b\u00e1n h\u00e0ng c\u1ee7a kh\u00e1ch s\u1ea1n, \u0111\u1ec3 h\u1ecd d\u1ec5 d\u00e0ng g\u1eedi h\u00f3a \u0111\u01a1n thanh to\u00e1n l\u00ean danh s\u00e1ch bi\u00ean lai c\u1ee7a kh\u00e1ch h\u00e0ng. V\u1ec1 m\u1eb7t qu\u1ea3n l\u00fd, vi\u1ec7c c\u1eadp nh\u1eadt t\u1ef1 \u0111\u1ed9ng, t\u1ee9c th\u1eddi v\u00e0 \u00edt l\u1ed7i gi\u00fap m\u1ecdi thao t\u00e1c \u0111\u01b0\u1ee3c tr\u01a1n tru v\u00e0 d\u1ec5 d\u00e0ng h\u01a1n. V\u1ec1 m\u1eb7t chi ph\u00ed, khi kh\u00e1ch h\u00e0ng kh\u00f4ng ph\u1ea3i chi ti\u1ec1n tr\u01b0\u1edbc, h\u1ecd d\u1ec5 d\u00e0ng ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng v\u00e0 s\u1ebd mua nhi\u1ec1u h\u01a1n m\u1ee9c c\u00f3 th\u1ec3.<\/p>\n

                Nh\u00e2n s\u1ef1 qu\u1ea3n l\u00fd, \u0111i\u1ec1u h\u00e0nh kh\u00e1ch s\u1ea1n<\/h4>\n

                L\u00e0 ng\u01b0\u1eddi c\u00f3 ch\u1ee9c v\u1ee5 cao nh\u1ea5t, c\u1ea5p Qu\u1ea3n l\u00fd v\u00e0 \u0111i\u1ec1u h\u00e0nh kh\u00e1ch s\u1ea1n s\u1eed d\u1ee5ng PMS Hotel \u0111\u1ec3 gi\u1ea3m s\u00e1t, \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a ho\u1ea1t \u0111\u1ed9ng kinh doanh trong kh\u00e1ch s\u1ea1n th\u00f4ng qua c\u00e1c bi\u1ec3u m\u1eabu b\u00e1o c\u00e1o, nh\u01b0 b\u00e1o c\u00e1o t\u00e0i ch\u00ednh, doanh thu hay KPI giao xu\u1ed1ng cho t\u1eebng nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n\u2026 \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh kinh doanh ph\u00f9 h\u1ee3p, \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u qu\u1ea3n l\u00fd c\u1ee7a kh\u00e1ch s\u1ea1n.<\/p>\n

                K\u1ebft lu\u1eadn:<\/strong> Property Management System kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 qu\u1ea3n l\u00fd, m\u00e0 c\u00f2n l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng \u0111\u1ed1i v\u1edbi s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a m\u1ecdi kh\u00e1ch s\u1ea1n. S\u1ef1 t\u00edch h\u1ee3p th\u00f4ng tin, t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh v\u00e0 cung c\u1ea5p tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng xu\u1ea5t s\u1eafc l\u00e0 nh\u1eefng \u0111i\u1ec3m m\u1ea1nh m\u00e0 PMS mang l\u1ea1i, gi\u00fap kh\u00e1ch s\u1ea1n n\u00e2ng cao hi\u1ec7u su\u1ea5t kinh doanh v\u00e0 duy tr\u00ec s\u1ef1 c\u1ea1nh tranh trong th\u1ecb tr\u01b0\u1eddng ng\u00e0y c\u00e0ng c\u1ea1nh tranh.<\/p>\n

                Vi\u1ec7c s\u1eed d\u1ee5ng PMS Hotel cho POS kh\u00e1ch s\u1ea1n c\u0169ng gi\u00fap qu\u1ea3n l\u00fd s\u1ea3n ph\u1ea9m, \u0111i\u1ec1u ch\u1ec9nh gi\u00e1 v\u00e0 t\u00ednh to\u00e1n doanh thu, bi\u1ebfn \u0111\u1ed9ng b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 v\u00e0 ch\u1eafc ch\u1eafn h\u01a1n. Do v\u1eady, n\u1ebfu kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n ch\u01b0a c\u00f3 PMS Hotel, \u0111\u00e2y l\u00e0 th\u1eddi \u0111i\u1ec3m th\u00edch h\u1ee3p \u0111\u1ec3 tri\u1ec3n khai ch\u00fang.<\/p>\n

                \n
                \n

                C\u00c1C B\u00c0I VI\u1ebeT LI\u00caN QUAN<\/strong><\/strong><\/p>\n

                  \n
                • \n
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                  • <\/i> H\u01b0\u1edbng d\u1eabn ph\u00e1t tri\u1ec3n b\u00e1n h\u00e0ng \u0111\u1ed9c nh\u1ea5t (USP) cho c\u00e1c kh\u00e1ch s\u1ea1n<\/li>\n
                  • <\/i> C\u1eadp nh\u1eadt g\u00ec cho kinh doanh kh\u00e1ch s\u1ea1n trong n\u0103m 2023?<\/li>\n
                  • <\/i> L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 kh\u00e1ch s\u1ea1n tr\u00e1nh overbooking?<\/li>\n
                  • <\/i> Gi\u1ea3i ph\u00e1p Channel Manager n\u00e0o t\u1ed1t nh\u1ea5t cho kh\u00e1ch s\u1ea1n v\u1eeba v\u00e0 nh\u1ecf?<\/li>\n
                  • <\/i> 5 v\u1ea5n \u0111\u1ec1 th\u01b0\u1eddng g\u1eb7p khi c\u00e1c kh\u00e1ch s\u1ea1n kh\u00f4ng \u00e1p d\u1ee5ng thanh to\u00e1n tr\u1ef1c tuy\u1ebfn<\/li>\n
                  • <\/i> L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u00e1p \u1ee9ng v\u00e0 v\u01b0\u1ee3t qua k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng t\u1ea1i kh\u00e1ch s\u1ea1n?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
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                    • <\/i> L\u00e0m th\u1ebf n\u00e0o c\u00e1c kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 theo k\u1ecbp nhu c\u1ea7u ng\u00e0y c\u00e0ng t\u0103ng c\u1ee7a kh\u00e1ch<\/li>\n
                    • <\/i> Ch\u0103m s\u00f3c v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi du kh\u00e1ch sau giai \u0111o\u1ea1n l\u01b0u tr\u00fa \u0111\u1ec3 thu h\u00fat \u0111\u1eb7t ph\u00f2ng tr\u1edf l\u1ea1i<\/li>\n
                    • <\/i> H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng ch\u00e2n dung kh\u00e1ch h\u00e0ng trong kh\u00e1ch s\u1ea1n<\/li>\n
                    • <\/i> T\u00ecm hi\u1ec3u v\u1ec1 qu\u1ea3n l\u00fd doanh thu kh\u00e1ch s\u1ea1n v\u00e0 nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c hay nh\u1ea5t<\/li>\n
                    • <\/i> L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 xung \u0111\u1ed9t c\u1ee7a kh\u00e1ch t\u1ea1i kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n?<\/li>\n
                    • <\/i> Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n d\u00e0nh cho kh\u00e1ch s\u1ea1n nh\u1ecf: L\u1ef1a ch\u1ecdn t\u1ed1i \u01b0u cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

                      Kh\u1edfi \u0111\u1ea7u kinh doanh kh\u00e1ch s\u1ea1n, homestay, nh\u00e0 ngh\u1ec9… th\u00ec vi\u1ec7c c\u1ea7n quan t\u00e2m ch\u00ednh l\u00e0 s\u1eed d\u1ee5ng Property Management System ph\u00f9 h\u1ee3p v\u00e0 t\u1eadn d\u1ee5ng hi\u1ec7u qu\u1ea3 gi\u00e1 tr\u1ecb t\u1eeb ch\u00fang. D\u00f9 v\u1eady, nhi\u1ec1u ch\u1ee7 kh\u00e1ch s\u1ea1n v\u1eabn ch\u01b0a bi\u1ebft Hotel PMS l\u00e0 g\u00ec v\u00e0 t\u1ea7m quan tr\u1ecdng c\u1ee7a n\u00f3 trong kh\u00e1ch s\u1ea1n. B\u00e0i […]<\/p>\n","protected":false},"author":1,"featured_media":403758,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"topbottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"0","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"","hide":""},"footnotes":""},"categories":[172,173],"tags":[202,229],"class_list":["post-396925","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nghe-du-lich","category-quan-ly-van-hanh-du-lich","tag-pms","tag-property-management-system"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/396925","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=396925"}],"version-history":[{"count":3,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/396925\/revisions"}],"predecessor-version":[{"id":403768,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/396925\/revisions\/403768"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/403758"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=396925"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=396925"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=396925"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}