{"id":395950,"date":"2023-12-09T12:55:04","date_gmt":"2023-12-09T12:55:04","guid":{"rendered":"https:\/\/otavietnam.com\/?p=395950"},"modified":"2023-12-09T12:55:04","modified_gmt":"2023-12-09T12:55:04","slug":"10-phuong-phap-de-cung-co-long-tin-khach-hang","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/10-phuong-phap-de-cung-co-long-tin-khach-hang\/","title":{"rendered":"10+ ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ec3 c\u1ee7ng c\u1ed1 l\u00f2ng tin kh\u00e1ch h\u00e0ng"},"content":{"rendered":"

Vi\u1ec7c c\u1ee7ng c\u1ed1 l\u00f2ng tin kh\u00e1ch h\u00e0ng<\/strong> c\u0169ng gi\u1ed1ng nh\u01b0 m\u1ed9t qu\u00e1 tr\u00ecnh chinh chi\u1ebfn b\u1ec1n b\u1ec9, l\u00e2u d\u00e0i v\u1eady. Ng\u01b0\u1eddi ch\u1ee7 kinh doanh kh\u00f4ng nh\u1eefng ph\u1ea3i ki\u00ean tr\u00ec m\u00e0 h\u1ecd c\u00f2n ph\u1ea3i c\u00f3 nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c v\u00e0 ph\u01b0\u01a1ng ph\u00e1p ph\u00f9 h\u1ee3p \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 nh\u01b0 mong mu\u1ed1n. OTAVN s\u1ebd ti\u1ebfp t\u1ee5c chia s\u1ebb v\u1edbi c\u00e1c b\u1ea1n th\u00eam c\u00e1c ph\u01b0\u01a1ng ph\u00e1p c\u1ee7ng c\u1ed1 l\u00f2ng tin kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Vi\u1ec7c t\u1ea1o l\u00f2ng tin t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh quan tr\u1ecdng v\u00e0 kh\u00f4ng ng\u1eebng trong m\u1ecdi chi\u1ebfn l\u01b0\u1ee3c kinh doanh<\/strong>. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 c\u00e1ch \u0111\u1ec3 c\u1ee7ng c\u1ed1 l\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng khi h\u1ecd quy\u1ebft \u0111\u1ecbnh mua ho\u1eb7c s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n:<\/p>\n

Ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5:<\/h2>\n
    \n
  • \u0110\u1ea3m b\u1ea3o s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n \u0111\u00e1p \u1ee9ng ho\u1eb7c v\u01b0\u1ee3t qua mong \u0111\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n
  • T\u00edch h\u1ee3p c\u00e1c ti\u00eau chu\u1ea9n ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh ng\u00e0nh.<\/li>\n<\/ul>\n

    Ghi nh\u1eadn ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng:<\/h2>\n
      \n
    • T\u00edch h\u1ee3p h\u1ec7 th\u1ed1ng thu th\u1eadp \u00fd ki\u1ebfn ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng v\u00e0 th\u01b0\u1eddng xuy\u00ean c\u1eadp nh\u1eadt s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 d\u1ef1a tr\u00ean nh\u1eefng \u00fd ki\u1ebfn n\u00e0y.<\/li>\n
    • T\u1ea1o c\u00e1c kh\u1ea3o s\u00e1t v\u00e0 g\u1eb7p g\u1ee1 kh\u00e1ch h\u00e0ng \u0111\u1ec3 hi\u1ec3u r\u00f5 nhu c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a h\u1ecd.<\/li>\n<\/ul>\n

      Minh b\u1ea1ch v\u00e0 trung th\u1ef1c:<\/h2>\n
        \n
      • Cung c\u1ea5p th\u00f4ng tin r\u00f5 r\u00e0ng v\u00e0 trung th\u1ef1c v\u1ec1 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n.<\/li>\n
      • Tr\u00e1nh qu\u1ea3ng c\u00e1o gi\u1ea3 m\u1ea1o hay th\u00f4ng tin \u0111\u00e1nh l\u1eeba.<\/li>\n<\/ul>\n

        H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng:<\/h2>\n
          \n
        • X\u00e2y d\u1ef1ng m\u1ed9t h\u1ec7 th\u1ed1ng h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 v\u00e0 th\u00e2n thi\u1ec7n.<\/li>\n
        • Tr\u1ea3 l\u1eddi nhanh ch\u00f3ng c\u00e1c y\u00eau c\u1ea7u, c\u00e2u h\u1ecfi, v\u00e0 ph\u1ea3n h\u1ed3i t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n

          Ch\u00ednh s\u00e1ch \u0111\u1ea3m b\u1ea3o v\u00e0 ho\u00e0n tr\u1ea3:<\/h2>\n
            \n
          • T\u1ea1o ra c\u00e1c ch\u00ednh s\u00e1ch \u0111\u1ea3m b\u1ea3o v\u00e0 ho\u00e0n tr\u1ea3 r\u00f5 r\u00e0ng v\u00e0 c\u00f4ng b\u1eb1ng.<\/li>\n
          • Cho ph\u00e9p kh\u00e1ch h\u00e0ng ki\u1ec3m tra s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 tr\u01b0\u1edbc khi quy\u1ebft \u0111\u1ecbnh mua.<\/li>\n<\/ul>\n

            T\u1ea1o tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c cho kh\u00e1ch h\u00e0ng:<\/h2>\n
              \n
            • T\u1ea1o ra tr\u1ea3i nghi\u1ec7m mua s\u1eafm ho\u1eb7c s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 t\u00edch c\u1ef1c v\u00e0 \u0111\u00e1ng nh\u1edb.<\/li>\n
            • T\u0103ng c\u01b0\u1eddng c\u00e1c chi\u1ebfn l\u01b0\u1ee3c v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111\u1ec3 t\u1ea1o ra \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c.<\/li>\n<\/ul>\n
              \"Ota
              Ota Viet Nam Blog Kien Thuc Sale Va Marketing Tao Trai Nghiem Tich Cuc<\/figcaption><\/figure>\n

              Chia s\u1ebb c\u00e2u chuy\u1ec7n th\u00e0nh c\u00f4ng c\u1ee7a kh\u00e1ch h\u00e0ng:<\/h2>\n
                \n
              • Chia s\u1ebb c\u00e1c c\u00e2u chuy\u1ec7n th\u00e0nh c\u00f4ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u00e3 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n.<\/li>\n
              • T\u1ea1o c\u00e1c \u0111o\u1ea1n video, b\u00e0i \u0111\u00e1nh gi\u00e1, ho\u1eb7c case study \u0111\u1ec3 minh h\u1ecda gi\u00e1 tr\u1ecb th\u1ef1c s\u1ef1 m\u00e0 b\u1ea1n mang l\u1ea1i.<\/li>\n<\/ul>\n

                \u01afu \u0111\u00e3i v\u00e0 khuy\u1ebfn m\u00e3i:<\/h2>\n

                Cung c\u1ea5p \u01b0u \u0111\u00e3i v\u00e0 khuy\u1ebfn m\u00e3i \u0111\u1eb7c bi\u1ec7t cho kh\u00e1ch h\u00e0ng trung th\u00e0nh.
                \nT\u1ed5 ch\u1ee9c c\u00e1c s\u1ef1 ki\u1ec7n, ch\u01b0\u01a1ng tr\u00ecnh kh\u00e1ch h\u00e0ng \u0111\u1ec3 tri \u00e2n v\u00e0 gi\u1eef ch\u00e2n h\u1ecd.<\/p>\n

                \u0110\u00f3ng g\u00f3i s\u1ea3n ph\u1ea9m v\u1edbi nh\u1eefng bao b\u00ec ch\u1ea5t l\u01b0\u1ee3ng<\/h2>\n
                  \n
                • R\u1ea5t nhi\u1ec1u c\u1eeda h\u00e0ng, th\u1eadm ch\u00ed doanh nghi\u1ec7p kh\u00f4ng \u0111\u00f3ng g\u00f3i bao b\u00ec cho s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh m\u00e0 ch\u1ec9 d\u00f9ng nh\u1eefng bao b\u00ec \u0111\u00f3 cho ng\u00e0y l\u1ec5 t\u1ebft, d\u1ecbp \u0111\u1eb7c bi\u1ec7t. \u0110i\u1ec1u \u0111\u00f3 s\u1ebd khi\u1ebfn cho vi\u1ec7c kinh doanh b\u1ecb \u1ea3nh h\u01b0\u1edfng. Khi \u0111\u01b0\u1ee3c h\u1ecfi v\u1ec1 \u0111i\u1ec1u n\u00e0y, CEO c\u1ee7a Amazon \u2013 Jeff Bezos \u0111\u00e3 chia s\u1ebb r\u1eb1ng: \u00a0\u201cCh\u00fang t\u00f4i lu\u00f4n xem kh\u00e1ch h\u00e0ng nh\u01b0 nh\u1eefng v\u1ecb kh\u00e1ch \u0111\u01b0\u1ee3c m\u1eddi \u0111\u1ebfn m\u1ed9t bu\u1ed5i ti\u1ec7c v\u00e0 ch\u00fang t\u00f4i ch\u00ednh l\u00e0 nh\u1eefng ch\u1ee7 nh\u00e0. C\u00f4ng vi\u1ec7c m\u1ed7i ng\u00e0y c\u1ee7a ch\u00fang t\u00f4i ch\u00ednh l\u00e0 t\u00ecm ra c\u00e1ch \u0111em l\u1ea1i nh\u1eefng tr\u1ea3i nghi\u1ec7m ng\u00e0y m\u1ed9t t\u1ed1t h\u01a1n cho kh\u00e1ch h\u00e0ng.\u201d<\/li>\n
                • \u0110i\u1ec1u \u0111\u00f3 c\u00f3 ngh\u0129a l\u00e0 vi\u1ec7c \u0111\u00f3ng g\u00f3i s\u1ea3n ph\u1ea9m s\u1ebd mang \u0111\u1ebfn cho ng\u01b0\u1eddi d\u00f9ng m\u1ed9t tr\u1ea3i nghi\u1ec7m \u1ea5n t\u01b0\u1ee3ng kh\u00e1c, b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng nh\u1eefng bao b\u00ec ch\u1ea5t l\u01b0\u1ee3ng, mang \u0111\u1ebfn c\u1ea3m gi\u00e1c r\u1eb1ng m\u00f3n \u0111\u1ed3 m\u00e0 h\u1ecd mua th\u1ef1c ch\u1ea5t l\u00e0 m\u1ed9t s\u1ea3n ph\u1ea9m c\u00f2n h\u01a1n c\u1ea3 gi\u00e1 tr\u1ecb c\u1ee7a n\u00f3, v\u00e0 l\u00e0m cho kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng h\u01a1n. N\u1ebfu \u0111\u01b0\u1ee3c, h\u00e3y \u0111\u1ec3 l\u1ea1i th\u00f4ng \u0111i\u1ec7p c\u1ea3m \u01a1n \u0111\u1ec3 khi\u1ebfn kh\u00e1ch h\u00e0ng th\u1ef1c s\u1ef1 \u201c\u0111\u1ed5\u201d th\u01b0\u01a1ng hi\u1ec7u cu\u1ea3 b\u1ea1n<\/li>\n<\/ul>\n

                  \u01afu ti\u00ean s\u1ef1 tho\u1ea3i m\u00e1i<\/h2>\n

                  Con ng\u01b0\u1eddi th\u1ef1c ch\u1ea5t \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng th\u01b0\u1eddng r\u1ea5t kh\u00f3 c\u00f3 th\u1ec3 l\u00fd tr\u00ed \u0111\u01b0\u1ee3c. \u0110a ph\u1ea7n trong c\u00e1c quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng c\u1ee7a h\u1ecd l\u00e0 c\u1ea3m t\u00ednh. \u0110i\u1ec1u \u0111\u00f3 c\u00f3 ngh\u0129a l\u00e0 khi kh\u00e1ch h\u00e0ng mua m\u1ed9t s\u1ea3n ph\u1ea9m, quy\u1ebft \u0111\u1ecbnh \u0111\u00f3 \u0111\u1ebfn t\u1eeb s\u1ef1 tho\u1ea3i m\u00e1i, tin t\u01b0\u1edfng. V\u1eady th\u00ec l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 kh\u00e1ch h\u00e0ng mua, v\u00e0 l\u1ea7n sau l\u1ea1i quay l\u1ea1i mua? \u0110\u00f3 ch\u00ednh l\u00e0 \u0111\u1ea7u t\u01b0 cho s\u1ef1 tho\u1ea3i m\u00e1i d\u00e0nh cho kh\u00e1ch h\u00e0ng. Lu\u00f4n lu\u00f4n khi\u1ebfn h\u1ecd v\u1eeba l\u00f2ng, y\u00eau th\u00edch b\u1ea1n, \u0111\u00f3 l\u00e0 con \u0111\u01b0\u1eddng ng\u1eafn nh\u1ea5t \u0111\u1ec3 b\u1ea1n gi\u1eef ch\u00e2n h\u1ecd v\u00e0 \u0111\u1ec3 h\u1ecd lu\u00f4n tin t\u01b0\u1edfng b\u1ea1n.<\/p>\n

                  Thi\u1ebft l\u1eadp \u0111\u01b0\u1eddng link x\u00e1c nh\u1eadn v\u00e0 c\u1ea3m \u01a1n \u0111\u00e3 mua h\u00e0ng<\/h2>\n

                  \u0110i\u1ec1u n\u00e0y l\u00e0 m\u1ed9t cung c\u00e1ch b\u00e1n h\u00e0ng r\u1ea5t l\u1ecbch s\u1ef1 m\u00e0 c\u00f3 l\u1ebd kh\u00f4ng ph\u1ea3i c\u1eeda h\u00e0ng, doanh nghi\u1ec7p, th\u01b0\u01a1ng hi\u1ec7u n\u00e0o c\u0169ng c\u00f3 \u0111\u01b0\u1ee3c. Khi kh\u00e1ch h\u00e0ng mua h\u00e0ng tr\u1ef1c ti\u1ebfp, vi\u1ec7c nh\u00e2n vi\u00ean trao \u0111\u1ed5i v\u1edbi h\u1ecd, giao ti\u1ebfp v\u00e0 c\u1ea3m \u01a1n h\u1ecd s\u1ebd khi\u1ebfn cho qu\u00e1 tr\u00ecnh mua h\u00e0ng tr\u1edf n\u00ean vui v\u1ebb h\u01a1n.<\/p>\n

                  X\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 d\u00e0i h\u1ea1n:<\/h2>\n
                    \n
                  • T\u1ea1o m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 l\u00e0 v\u1ec1 giao d\u1ecbch ng\u1eafn h\u1ea1n m\u00e0 c\u00f2n v\u1ec1 m\u1ed1i quan h\u1ec7 d\u00e0i h\u1ea1n.<\/li>\n
                  • T\u0103ng c\u01b0\u1eddng cam k\u1ebft \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng qua th\u1eddi gian.<\/li>\n
                  • S\u1eed d\u1ee5ng m\u1ea1ng x\u00e3 h\u1ed9i, trang web, email, v\u00e0 c\u00e1c k\u00eanh kh\u00e1c \u0111\u1ec3 li\u00ean t\u1ee5c t\u01b0\u01a1ng t\u00e1c v\u00e0 gi\u1eef li\u00ean l\u1ea1c v\u1edbi kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

                    Vi\u1ec7c c\u1ee7ng c\u1ed1 l\u00f2ng tin kh\u00e1ch h\u00e0ng c\u0169ng gi\u1ed1ng nh\u01b0 m\u1ed9t qu\u00e1 tr\u00ecnh chinh chi\u1ebfn b\u1ec1n b\u1ec9, l\u00e2u d\u00e0i v\u1eady. Ng\u01b0\u1eddi ch\u1ee7 kinh doanh kh\u00f4ng nh\u1eefng ph\u1ea3i ki\u00ean tr\u00ec m\u00e0 h\u1ecd c\u00f2n ph\u1ea3i c\u00f3 nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c v\u00e0 ph\u01b0\u01a1ng ph\u00e1p ph\u00f9 h\u1ee3p \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 nh\u01b0 mong mu\u1ed1n. OTAVN s\u1ebd ti\u1ebfp t\u1ee5c chia […]<\/p>\n","protected":false},"author":1,"featured_media":396668,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"bottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"","hide":""},"footnotes":""},"categories":[17],"tags":[],"class_list":["post-395950","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=395950"}],"version-history":[{"count":1,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395950\/revisions"}],"predecessor-version":[{"id":396670,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395950\/revisions\/396670"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/396668"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=395950"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=395950"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=395950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}