![\"Ota](\"https:\/\/otavietnam.com\/wp-content\/uploads\/2023\/12\/OTA-Viet-Nam-blog-nghiep-vu-nghe-du-lich-Quy-trinh-nhan-dat-phong-cho-nhan-vien-khach-san.png\")
Quy tr\u00ecnh nh\u1eadn \u0111\u1eb7t ph\u00f2ng cho nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n<\/h2>\nB\u01b0\u1edbc 1: Nh\u1eadn Y\u00eau C\u1ea7u \u0110\u1eb7t Ph\u00f2ng<\/em><\/h3>\nKhi nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng nh\u1eadn y\u00eau c\u1ea7u, vi\u1ec7c \u0111\u1ea7u ti\u00ean l\u00e0 thu th\u1eadp \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin t\u1eeb kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m t\u00ean kh\u00e1ch, th\u00f4ng tin li\u00ean l\u1ea1c, s\u1ed1 l\u01b0\u1ee3ng ng\u01b0\u1eddi \u0111i k\u00e8m, th\u1eddi gian \u0111\u1ebfn v\u00e0 s\u1ed1 \u0111\u00eam l\u01b0u tr\u00fa, lo\u1ea1i ph\u00f2ng, gi\u00e1 v\u00e0 ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n, c\u0169ng nh\u01b0 c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t t\u1eeb ph\u00eda kh\u00e1ch.<\/p>\n
B\u01b0\u1edbc 2: X\u00e1c \u0110\u1ecbnh Kh\u1ea3 N\u0103ng \u0110\u00e1p \u1ee8ng C\u1ee7a Kh\u00e1ch S\u1ea1n<\/em><\/h3>\nSau khi nh\u1eadn y\u00eau c\u1ea7u, nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng ki\u1ec3m tra kh\u1ea3 n\u0103ng \u0111\u00e1p \u1ee9ng b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh s\u1ed1 l\u01b0\u1ee3ng v\u00e0 lo\u1ea1i ph\u00f2ng tr\u1ed1ng s\u1eb5n c\u00f3 trong kh\u00e1ch s\u1ea1n. H\u1ecd c\u0169ng c\u00f3 th\u1ec3 ch\u1ea5p nh\u1eadn m\u1ed9t t\u1ef7 l\u1ec7 nh\u1ea5t \u0111\u1ecbnh c\u1ee7a overbooking \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a s\u1ef1 s\u1eed d\u1ee5ng ph\u00f2ng.<\/p>\n
B\u01b0\u1edbc 3: Tho\u1ea3 Thu\u1eadn v\u00e0 Thuy\u1ebft Ph\u1ee5c Vi\u1ec7c \u0110\u1eb7t Ph\u00f2ng v\u1edbi Kh\u00e1ch<\/em><\/h3>\nN\u1ebfu kh\u00e1ch s\u1ea1n c\u00f3 kh\u1ea3 n\u0103ng \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u, nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng ti\u1ebfn h\u00e0nh tho\u1ea3 thu\u1eadn v\u1ec1 gi\u00e1 ph\u00f2ng, d\u1ecbch v\u1ee5 v\u00e0 c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t kh\u00e1c v\u1edbi kh\u00e1ch. C\u00f3 hai tr\u01b0\u1eddng h\u1ee3p: n\u1ebfu kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 gi\u1edbi thi\u1ec7u c\u00e1c lo\u1ea1i ph\u00f2ng \u0111\u1ec3 kh\u00e1ch l\u1ef1a ch\u1ecdn, t\u1eeb gi\u00e1 th\u1ea5p \u0111\u1ebfn gi\u00e1 cao ho\u1eb7c ng\u01b0\u1ee3c l\u1ea1i.<\/p>\n
B\u01b0\u1edbc 4: Nh\u1eadp C\u00e1c Th\u00f4ng Tin \u0110\u1eb7t Ph\u00f2ng<\/em><\/h3>\nSau khi \u0111\u1ea1t \u0111\u01b0\u1ee3c tho\u1ea3 thu\u1eadn, nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n nh\u1eadp th\u00f4ng tin \u0111\u1eb7t ph\u00f2ng theo m\u1eabu c\u1ee7a kh\u00e1ch s\u1ea1n. C\u00e1c th\u00f4ng tin n\u00e0y bao g\u1ed3m t\u00ean kh\u00e1ch h\u00e0ng, lo\u1ea1i ph\u00f2ng, gi\u00e1 ph\u00f2ng, th\u1eddi gian \u0111\u1ebfn v\u00e0 s\u1ed1 \u0111\u00eam l\u01b0u tr\u00fa, c\u0169ng nh\u01b0 c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t.<\/p>\n
B\u01b0\u1edbc 5: Kh\u00e1ch S\u1ea1n Kh\u1eb3ng \u0110\u1ecbnh L\u1ea1i Vi\u1ec7c \u0110\u1eb7t Ph\u00f2ng<\/em><\/h3>\nKh\u00e1ch s\u1ea1n c\u1ea7n x\u00e1c nh\u1eadn l\u1ea1i vi\u1ec7c \u0111\u1eb7t ph\u00f2ng v\u1edbi kh\u00e1ch b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i, th\u01b0, fax ho\u1eb7c email. C\u00e1c th\u00f4ng tin c\u1ea7n \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn bao g\u1ed3m t\u00ean kh\u00e1ch h\u00e0ng, lo\u1ea1i ph\u00f2ng, gi\u00e1 ph\u00f2ng, th\u1eddi gian \u0111\u1ebfn v\u00e0 s\u1ed1 \u0111\u00eam l\u01b0u tr\u00fa, ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n, v\u00e0 s\u1ed1 \u0111\u1eb7t ph\u00f2ng.<\/p>\n
B\u01b0\u1edbc 6: L\u01b0u Tr\u1eef Th\u00f4ng Tin \u0110\u1eb7t Ph\u00f2ng<\/em><\/h3>\nT\u1ea5t c\u1ea3 th\u00f4ng tin li\u00ean quan \u0111\u1ebfn \u0111\u1eb7t ph\u00f2ng c\u1ea7n \u0111\u01b0\u1ee3c l\u01b0u gi\u1eef v\u00e0 c\u1eadp nh\u1eadt \u0111\u1ea7y \u0111\u1ee7 theo th\u1ee9 t\u1ef1 ng\u00e0y \u0111\u1ebfn v\u00e0 danh s\u00e1ch kh\u00e1ch \u0111\u01b0\u1ee3c x\u1ebfp theo th\u1ee9 t\u1ef1 Alphabet.<\/p>\n
B\u01b0\u1edbc 7: Kh\u00e1ch S\u1ea1n Nh\u1eadn Kh\u1eb3ng \u0110\u1ecbnh L\u1ea1i T\u1eeb Kh\u00e1ch<\/em><\/h3>\nTr\u01b0\u1edbc ng\u00e0y kh\u00e1ch \u0111\u1ebfn, kh\u00e1ch s\u1ea1n th\u01b0\u1eddng y\u00eau c\u1ea7u kh\u00e1ch x\u00e1c nh\u1eadn l\u1ea1i vi\u1ec7c \u0111\u1eb7t ph\u00f2ng. Trong tr\u01b0\u1eddng h\u1ee3p s\u1eeda \u0111\u1ed5i ho\u1eb7c hu\u1ef7 b\u1ecf, nh\u00e2n vi\u00ean c\u1ea7n th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc t\u01b0\u01a1ng \u1ee9ng v\u00e0 c\u1eadp nh\u1eadt th\u00f4ng tin.<\/p>\n
B\u01b0\u1edbc 8: T\u1ed5ng H\u1ee3p T\u00ecnh H\u00ecnh \u0110\u1eb7t Ph\u00f2ng<\/em><\/h3>\nH\u00e0ng ng\u00e0y, nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng c\u1ea7n t\u1ed5ng h\u1ee3p t\u00ecnh h\u00ecnh \u0111\u1eb7t ph\u00f2ng \u0111\u1ec3 kh\u00e1ch s\u1ea1n c\u00f3 c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng v\u00e0 th\u00f4ng tin c\u1ee7a kh\u00e1ch d\u1ef1 ki\u1ebfn \u0111\u1ebfn v\u00e0 \u0111i trong ng\u00e0y, gi\u00fap chu\u1ea9n b\u1ecb h\u1ed3 s\u01a1 thanh to\u00e1n cho kh\u00e1ch m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n
\n- \u0110\u1eb7t Ph\u00f2ng C\u00f3 \u0110\u1ea3m B\u1ea3o (Guaranteed Reservation):<\/strong> Kh\u00e1ch v\u00e0 kh\u00e1ch s\u1ea1n th\u1ecfa thu\u1eadn, kh\u00e1ch s\u1ea1n cam k\u1ebft gi\u1eef ph\u00f2ng \u0111\u1ebfn th\u1eddi \u0111i\u1ec3m check-out ng\u00e0y h\u00f4m sau. N\u1ebfu kh\u00e1ch kh\u00f4ng s\u1eed d\u1ee5ng ph\u00f2ng v\u00e0 kh\u00f4ng hu\u1ef7, kh\u00e1ch c\u00f3 th\u1ec3 ph\u1ea3i \u0111\u1ec1n b\u00f9 theo quy \u0111\u1ecbnh c\u1ee7a kh\u00e1ch s\u1ea1n. Ph\u01b0\u01a1ng th\u1ee9c \u0111\u1ea3m b\u1ea3o bao g\u1ed3m thanh to\u00e1n tr\u01b0\u1edbc, \u0111\u1eb7t c\u1ecdc, th\u1ebb t\u00edn d\u1ee5ng ho\u1eb7c th\u00f4ng qua \u0111\u1ea1i l\u00fd du l\u1ecbch.<\/li>\n
- \u0110\u1eb7t Ph\u00f2ng Kh\u00f4ng \u0110\u1ea3m B\u1ea3o (Non-guaranteed Reservation):<\/strong> Kh\u00e1ch s\u1ea1n ch\u1ec9 gi\u1eef ph\u00f2ng cho kh\u00e1ch \u0111\u1ebfn m\u1ed9t th\u1eddi \u0111i\u1ec3m nh\u1ea5t \u0111\u1ecbnh (th\u01b0\u1eddng l\u00e0 18.00pm \u2013 gi\u1edd h\u1ee7y ph\u00f2ng) c\u1ee7a ng\u00e0y d\u1ef1 ki\u1ebfn \u0111\u1ebfn. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, kh\u00e1ch n\u00ean \u0111\u1ebfn tr\u01b0\u1edbc gi\u1edd h\u1ee7y \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o gi\u1eef ph\u00f2ng.<\/li>\n<\/ul>\n
Nh\u1eefng \u0110i\u1ec1u C\u1ea7n L\u01b0u \u00dd Khi Nh\u1eadn \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/strong><\/h2>\n![\"Ota](\"https:\/\/otavietnam.com\/wp-content\/uploads\/2023\/12\/OTA-Viet-Nam-blog-nghiep-vu-nghe-du-lich-Nhung-Dieu-Can-Luu-Y-Khi-Nhan-Dat-Phong-Khach-San.png\")
Ota Viet Nam Blog Nghiep Vu Nghe Du Lich Nh\u1eefng \u0110i\u1ec1u C\u1ea7n L\u01b0u \u00dd Khi Nh\u1eadn \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/figcaption><\/figure>\n\n- Giao Ti\u1ebfp Th\u00e2n Thi\u1ec7n v\u00e0 Nh\u1eb9 Nh\u00e0ng:<\/strong>\n
\n- Lu\u00f4n m\u1ec9n c\u01b0\u1eddi tr\u01b0\u1edbc khi tr\u1ea3 l\u1eddi \u0111i\u1ec7n tho\u1ea1i \u0111\u1ec3 t\u1ea1o \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c.<\/li>\n
- S\u1eed d\u1ee5ng ng\u00f4n ng\u1eef nh\u1eb9 nh\u00e0ng, th\u00e2n thi\u1ec7n, v\u00e0 l\u1ecbch s\u1ef1 trong giao ti\u1ebfp.<\/li>\n<\/ul>\n<\/li>\n
- T\u00f4n Tr\u1ecdng v\u00e0 S\u1eed D\u1ee5ng \u0110\u00fang T\u00ean:<\/strong>\n
\n- Lu\u00f4n t\u00f4n tr\u1ecdng v\u00e0 s\u1eed d\u1ee5ng \u0111\u00fang t\u00ean c\u1ee7a kh\u00e1ch \u0111\u1ec3 t\u1ea1o m\u1ed1i quan h\u1ec7 t\u1ed1t h\u01a1n.<\/li>\n
- Tr\u00e1nh s\u1eed d\u1ee5ng ti\u1ebfng l\u00f3ng ho\u1eb7c thu\u1eadt ng\u1eef chuy\u00ean ng\u00e0nh \u0111\u1ec3 tr\u00e1nh hi\u1ec3u l\u1ea7m.<\/li>\n<\/ul>\n<\/li>\n
- G\u1ee3i \u00dd Ph\u00f2ng Gi\u00e1 Cao:<\/strong>\n
\n- Mi\u00eau t\u1ea3 l\u1ee3i \u00edch v\u00e0 gi\u00e1 tr\u1ecb c\u1ee7a ph\u00f2ng kh\u00e1ch s\u1ea1n \u0111\u1ec3 g\u1ee3i \u00fd cho kh\u00e1ch thu\u00ea ph\u00f2ng gi\u00e1 cao.<\/li>\n
- T\u1ea1o c\u01a1 h\u1ed9i cho kh\u00e1ch hi\u1ec3u r\u00f5 nh\u1eefng ti\u1ec7n nghi v\u00e0 d\u1ecbch v\u1ee5 \u0111\u1eb7c bi\u1ec7t c\u1ee7a ph\u00f2ng.<\/li>\n<\/ul>\n<\/li>\n
- N\u1eafm R\u00f5 Th\u00f4ng Tin Kh\u00e1ch:<\/strong>\n
\n- N\u1eafm r\u00f5 s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch v\u00e0 \u0111\u1eb7c \u0111i\u1ec3m quan tr\u1ecdng v\u1ec1 kh\u00e1ch \u0111\u1eb7t ph\u00f2ng.<\/li>\n
- Y\u00eau c\u1ea7u kh\u00e1ch \u0111\u00e1nh v\u1ea7n t\u00ean, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi \u0111\u1ed1i t\u01b0\u1ee3ng l\u00e0 ng\u01b0\u1eddi n\u01b0\u1edbc ngo\u00e0i.<\/li>\n<\/ul>\n<\/li>\n
- Th\u1ed1ng Nh\u1ea5t Gi\u00e1 Ph\u00f2ng:<\/strong>\n
\n- Trong qu\u00e1 tr\u00ecnh giao d\u1ecbch, \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u1ed1ng nh\u1ea5t v\u1ec1 gi\u00e1 ph\u00f2ng v\u00e0 c\u00e1c chi ti\u1ebft kh\u00e1c v\u1edbi kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n
- Ghi L\u1ea1i Th\u00f4ng Tin Quan Tr\u1ecdng:<\/strong>\n
\n- Ghi ch\u00e9p \u0111\u1ea7y \u0111\u1ee7 t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a ng\u01b0\u1eddi li\u00ean h\u1ec7.<\/li>\n
- H\u1ecfi v\u1ec1 th\u1eddi gian d\u1ef1 ki\u1ebfn \u0111\u1ebfn, ph\u01b0\u01a1ng ti\u1ec7n di chuy\u1ec3n c\u1ee7a kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n
- Ch\u0103m S\u00f3c \u0110\u1eb7c Bi\u1ec7t \u0110\u1ed1i v\u1edbi \u0110o\u00e0n Kh\u00e1ch:<\/strong>\n
\n- Th\u00f4ng b\u00e1o r\u00f5 r\u00e0ng v\u1ec1 quy \u0111\u1ecbnh \u0111\u1eb7t ph\u00f2ng cho ng\u01b0\u1eddi \u0111\u1eb7t.<\/li>\n
- X\u00e1c \u0111\u1ecbnh s\u1ed1 v\u00e0 lo\u1ea1i ph\u00f2ng \u0111\u01b0\u1ee3c \u0111\u1eb7t.<\/li>\n
- Ghi chi ti\u1ebft v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n theo tho\u1ea3 thu\u1eadn.<\/li>\n
- Thu th\u1eadp th\u00f4ng tin chi ti\u1ebft v\u1ec1 y\u00eau c\u1ea7u \u0103n u\u1ed1ng (n\u1ebfu c\u00f3).<\/li>\n<\/ul>\n<\/li>\n
- Ch\u00ednh S\u00e1ch Khuy\u1ebfn M\u1ea1i Cho \u0110o\u00e0n Kh\u00e1ch:<\/strong>\n
\n- N\u1eafm r\u00f5 ch\u00ednh s\u00e1ch khuy\u1ebfn m\u1ea1i \u0111\u1eb7c bi\u1ec7t cho \u0111o\u00e0n kh\u00e1ch \u0111\u1ec3 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng l\u00e2u d\u00e0i.<\/li>\n
- \u0110\u1ec1 xu\u1ea5t c\u00e1c \u01b0u \u0111\u00e3i h\u1ea5p d\u1eabn v\u00e0 ch\u00ednh s\u00e1ch linh ho\u1ea1t cho \u0111o\u00e0n kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
Nh\u1eefng b\u01b0\u1edbc v\u00e0 quy t\u1eafc tr\u00ean gi\u00fap \u0111\u1ea3m b\u1ea3o quy tr\u00ecnh nh\u1eadn \u0111\u1eb7t ph\u00f2ng kh\u00e1ch s\u1ea1n di\u1ec5n ra su\u00f4n s\u1ebb v\u00e0 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c cho kh\u00e1ch h\u00e0ng.<\/p>\n","protected":false},"excerpt":{"rendered":"
Nh\u00e2n vi\u00ean nh\u1eadn \u0111\u1eb7t ph\u00f2ng c\u1ea7n nh\u1eadn bi\u1ebft v\u00e0 ph\u00e2n lo\u1ea1i ngu\u1ed3n kh\u00e1ch \u0111\u1eb7t ph\u00f2ng \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 xu h\u01b0\u1edbng v\u00e0 \u01b0u ti\u00ean c\u1ee7a kh\u00e1ch h\u00e0ng. C\u00e1c ngu\u1ed3n ch\u00ednh bao g\u1ed3m: Kh\u00e1ch \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp: \u0110\u1ebfn tr\u1ef1c ti\u1ebfp, g\u1ecdi \u0111i\u1ec7n, g\u1eedi th\u01b0 t\u00edn, Fax ho\u1eb7c qua internet. Kh\u00e1ch \u0111\u1eb7t ph\u00f2ng qua \u0111\u1ea1i […]<\/p>\n","protected":false},"author":1,"featured_media":396325,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"bottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"109","hide":""},"footnotes":""},"categories":[172,109],"tags":[],"class_list":["post-395947","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nghe-du-lich","category-nghiep-vu-nghe-khach-san"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=395947"}],"version-history":[{"count":1,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947\/revisions"}],"predecessor-version":[{"id":396327,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947\/revisions\/396327"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/396325"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=395947"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=395947"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=395947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Khi nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng nh\u1eadn y\u00eau c\u1ea7u, vi\u1ec7c \u0111\u1ea7u ti\u00ean l\u00e0 thu th\u1eadp \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin t\u1eeb kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m t\u00ean kh\u00e1ch, th\u00f4ng tin li\u00ean l\u1ea1c, s\u1ed1 l\u01b0\u1ee3ng ng\u01b0\u1eddi \u0111i k\u00e8m, th\u1eddi gian \u0111\u1ebfn v\u00e0 s\u1ed1 \u0111\u00eam l\u01b0u tr\u00fa, lo\u1ea1i ph\u00f2ng, gi\u00e1 v\u00e0 ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n, c\u0169ng nh\u01b0 c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t t\u1eeb ph\u00eda kh\u00e1ch.<\/p>\n
B\u01b0\u1edbc 2: X\u00e1c \u0110\u1ecbnh Kh\u1ea3 N\u0103ng \u0110\u00e1p \u1ee8ng C\u1ee7a Kh\u00e1ch S\u1ea1n<\/em><\/h3>\nSau khi nh\u1eadn y\u00eau c\u1ea7u, nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng ki\u1ec3m tra kh\u1ea3 n\u0103ng \u0111\u00e1p \u1ee9ng b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh s\u1ed1 l\u01b0\u1ee3ng v\u00e0 lo\u1ea1i ph\u00f2ng tr\u1ed1ng s\u1eb5n c\u00f3 trong kh\u00e1ch s\u1ea1n. H\u1ecd c\u0169ng c\u00f3 th\u1ec3 ch\u1ea5p nh\u1eadn m\u1ed9t t\u1ef7 l\u1ec7 nh\u1ea5t \u0111\u1ecbnh c\u1ee7a overbooking \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a s\u1ef1 s\u1eed d\u1ee5ng ph\u00f2ng.<\/p>\n
B\u01b0\u1edbc 3: Tho\u1ea3 Thu\u1eadn v\u00e0 Thuy\u1ebft Ph\u1ee5c Vi\u1ec7c \u0110\u1eb7t Ph\u00f2ng v\u1edbi Kh\u00e1ch<\/em><\/h3>\nN\u1ebfu kh\u00e1ch s\u1ea1n c\u00f3 kh\u1ea3 n\u0103ng \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u, nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng ti\u1ebfn h\u00e0nh tho\u1ea3 thu\u1eadn v\u1ec1 gi\u00e1 ph\u00f2ng, d\u1ecbch v\u1ee5 v\u00e0 c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t kh\u00e1c v\u1edbi kh\u00e1ch. C\u00f3 hai tr\u01b0\u1eddng h\u1ee3p: n\u1ebfu kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 gi\u1edbi thi\u1ec7u c\u00e1c lo\u1ea1i ph\u00f2ng \u0111\u1ec3 kh\u00e1ch l\u1ef1a ch\u1ecdn, t\u1eeb gi\u00e1 th\u1ea5p \u0111\u1ebfn gi\u00e1 cao ho\u1eb7c ng\u01b0\u1ee3c l\u1ea1i.<\/p>\n
B\u01b0\u1edbc 4: Nh\u1eadp C\u00e1c Th\u00f4ng Tin \u0110\u1eb7t Ph\u00f2ng<\/em><\/h3>\nSau khi \u0111\u1ea1t \u0111\u01b0\u1ee3c tho\u1ea3 thu\u1eadn, nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n nh\u1eadp th\u00f4ng tin \u0111\u1eb7t ph\u00f2ng theo m\u1eabu c\u1ee7a kh\u00e1ch s\u1ea1n. C\u00e1c th\u00f4ng tin n\u00e0y bao g\u1ed3m t\u00ean kh\u00e1ch h\u00e0ng, lo\u1ea1i ph\u00f2ng, gi\u00e1 ph\u00f2ng, th\u1eddi gian \u0111\u1ebfn v\u00e0 s\u1ed1 \u0111\u00eam l\u01b0u tr\u00fa, c\u0169ng nh\u01b0 c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t.<\/p>\n
B\u01b0\u1edbc 5: Kh\u00e1ch S\u1ea1n Kh\u1eb3ng \u0110\u1ecbnh L\u1ea1i Vi\u1ec7c \u0110\u1eb7t Ph\u00f2ng<\/em><\/h3>\nKh\u00e1ch s\u1ea1n c\u1ea7n x\u00e1c nh\u1eadn l\u1ea1i vi\u1ec7c \u0111\u1eb7t ph\u00f2ng v\u1edbi kh\u00e1ch b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i, th\u01b0, fax ho\u1eb7c email. C\u00e1c th\u00f4ng tin c\u1ea7n \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn bao g\u1ed3m t\u00ean kh\u00e1ch h\u00e0ng, lo\u1ea1i ph\u00f2ng, gi\u00e1 ph\u00f2ng, th\u1eddi gian \u0111\u1ebfn v\u00e0 s\u1ed1 \u0111\u00eam l\u01b0u tr\u00fa, ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n, v\u00e0 s\u1ed1 \u0111\u1eb7t ph\u00f2ng.<\/p>\n
B\u01b0\u1edbc 6: L\u01b0u Tr\u1eef Th\u00f4ng Tin \u0110\u1eb7t Ph\u00f2ng<\/em><\/h3>\nT\u1ea5t c\u1ea3 th\u00f4ng tin li\u00ean quan \u0111\u1ebfn \u0111\u1eb7t ph\u00f2ng c\u1ea7n \u0111\u01b0\u1ee3c l\u01b0u gi\u1eef v\u00e0 c\u1eadp nh\u1eadt \u0111\u1ea7y \u0111\u1ee7 theo th\u1ee9 t\u1ef1 ng\u00e0y \u0111\u1ebfn v\u00e0 danh s\u00e1ch kh\u00e1ch \u0111\u01b0\u1ee3c x\u1ebfp theo th\u1ee9 t\u1ef1 Alphabet.<\/p>\n
B\u01b0\u1edbc 7: Kh\u00e1ch S\u1ea1n Nh\u1eadn Kh\u1eb3ng \u0110\u1ecbnh L\u1ea1i T\u1eeb Kh\u00e1ch<\/em><\/h3>\nTr\u01b0\u1edbc ng\u00e0y kh\u00e1ch \u0111\u1ebfn, kh\u00e1ch s\u1ea1n th\u01b0\u1eddng y\u00eau c\u1ea7u kh\u00e1ch x\u00e1c nh\u1eadn l\u1ea1i vi\u1ec7c \u0111\u1eb7t ph\u00f2ng. Trong tr\u01b0\u1eddng h\u1ee3p s\u1eeda \u0111\u1ed5i ho\u1eb7c hu\u1ef7 b\u1ecf, nh\u00e2n vi\u00ean c\u1ea7n th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc t\u01b0\u01a1ng \u1ee9ng v\u00e0 c\u1eadp nh\u1eadt th\u00f4ng tin.<\/p>\n
B\u01b0\u1edbc 8: T\u1ed5ng H\u1ee3p T\u00ecnh H\u00ecnh \u0110\u1eb7t Ph\u00f2ng<\/em><\/h3>\nH\u00e0ng ng\u00e0y, nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng c\u1ea7n t\u1ed5ng h\u1ee3p t\u00ecnh h\u00ecnh \u0111\u1eb7t ph\u00f2ng \u0111\u1ec3 kh\u00e1ch s\u1ea1n c\u00f3 c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng v\u00e0 th\u00f4ng tin c\u1ee7a kh\u00e1ch d\u1ef1 ki\u1ebfn \u0111\u1ebfn v\u00e0 \u0111i trong ng\u00e0y, gi\u00fap chu\u1ea9n b\u1ecb h\u1ed3 s\u01a1 thanh to\u00e1n cho kh\u00e1ch m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n
\n- \u0110\u1eb7t Ph\u00f2ng C\u00f3 \u0110\u1ea3m B\u1ea3o (Guaranteed Reservation):<\/strong> Kh\u00e1ch v\u00e0 kh\u00e1ch s\u1ea1n th\u1ecfa thu\u1eadn, kh\u00e1ch s\u1ea1n cam k\u1ebft gi\u1eef ph\u00f2ng \u0111\u1ebfn th\u1eddi \u0111i\u1ec3m check-out ng\u00e0y h\u00f4m sau. N\u1ebfu kh\u00e1ch kh\u00f4ng s\u1eed d\u1ee5ng ph\u00f2ng v\u00e0 kh\u00f4ng hu\u1ef7, kh\u00e1ch c\u00f3 th\u1ec3 ph\u1ea3i \u0111\u1ec1n b\u00f9 theo quy \u0111\u1ecbnh c\u1ee7a kh\u00e1ch s\u1ea1n. Ph\u01b0\u01a1ng th\u1ee9c \u0111\u1ea3m b\u1ea3o bao g\u1ed3m thanh to\u00e1n tr\u01b0\u1edbc, \u0111\u1eb7t c\u1ecdc, th\u1ebb t\u00edn d\u1ee5ng ho\u1eb7c th\u00f4ng qua \u0111\u1ea1i l\u00fd du l\u1ecbch.<\/li>\n
- \u0110\u1eb7t Ph\u00f2ng Kh\u00f4ng \u0110\u1ea3m B\u1ea3o (Non-guaranteed Reservation):<\/strong> Kh\u00e1ch s\u1ea1n ch\u1ec9 gi\u1eef ph\u00f2ng cho kh\u00e1ch \u0111\u1ebfn m\u1ed9t th\u1eddi \u0111i\u1ec3m nh\u1ea5t \u0111\u1ecbnh (th\u01b0\u1eddng l\u00e0 18.00pm \u2013 gi\u1edd h\u1ee7y ph\u00f2ng) c\u1ee7a ng\u00e0y d\u1ef1 ki\u1ebfn \u0111\u1ebfn. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, kh\u00e1ch n\u00ean \u0111\u1ebfn tr\u01b0\u1edbc gi\u1edd h\u1ee7y \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o gi\u1eef ph\u00f2ng.<\/li>\n<\/ul>\n
Nh\u1eefng \u0110i\u1ec1u C\u1ea7n L\u01b0u \u00dd Khi Nh\u1eadn \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/strong><\/h2>\nOta Viet Nam Blog Nghiep Vu Nghe Du Lich Nh\u1eefng \u0110i\u1ec1u C\u1ea7n L\u01b0u \u00dd Khi Nh\u1eadn \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/figcaption><\/figure>\n\n- Giao Ti\u1ebfp Th\u00e2n Thi\u1ec7n v\u00e0 Nh\u1eb9 Nh\u00e0ng:<\/strong>\n
\n- Lu\u00f4n m\u1ec9n c\u01b0\u1eddi tr\u01b0\u1edbc khi tr\u1ea3 l\u1eddi \u0111i\u1ec7n tho\u1ea1i \u0111\u1ec3 t\u1ea1o \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c.<\/li>\n
- S\u1eed d\u1ee5ng ng\u00f4n ng\u1eef nh\u1eb9 nh\u00e0ng, th\u00e2n thi\u1ec7n, v\u00e0 l\u1ecbch s\u1ef1 trong giao ti\u1ebfp.<\/li>\n<\/ul>\n<\/li>\n
- T\u00f4n Tr\u1ecdng v\u00e0 S\u1eed D\u1ee5ng \u0110\u00fang T\u00ean:<\/strong>\n
\n- Lu\u00f4n t\u00f4n tr\u1ecdng v\u00e0 s\u1eed d\u1ee5ng \u0111\u00fang t\u00ean c\u1ee7a kh\u00e1ch \u0111\u1ec3 t\u1ea1o m\u1ed1i quan h\u1ec7 t\u1ed1t h\u01a1n.<\/li>\n
- Tr\u00e1nh s\u1eed d\u1ee5ng ti\u1ebfng l\u00f3ng ho\u1eb7c thu\u1eadt ng\u1eef chuy\u00ean ng\u00e0nh \u0111\u1ec3 tr\u00e1nh hi\u1ec3u l\u1ea7m.<\/li>\n<\/ul>\n<\/li>\n
- G\u1ee3i \u00dd Ph\u00f2ng Gi\u00e1 Cao:<\/strong>\n
\n- Mi\u00eau t\u1ea3 l\u1ee3i \u00edch v\u00e0 gi\u00e1 tr\u1ecb c\u1ee7a ph\u00f2ng kh\u00e1ch s\u1ea1n \u0111\u1ec3 g\u1ee3i \u00fd cho kh\u00e1ch thu\u00ea ph\u00f2ng gi\u00e1 cao.<\/li>\n
- T\u1ea1o c\u01a1 h\u1ed9i cho kh\u00e1ch hi\u1ec3u r\u00f5 nh\u1eefng ti\u1ec7n nghi v\u00e0 d\u1ecbch v\u1ee5 \u0111\u1eb7c bi\u1ec7t c\u1ee7a ph\u00f2ng.<\/li>\n<\/ul>\n<\/li>\n
- N\u1eafm R\u00f5 Th\u00f4ng Tin Kh\u00e1ch:<\/strong>\n
\n- N\u1eafm r\u00f5 s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch v\u00e0 \u0111\u1eb7c \u0111i\u1ec3m quan tr\u1ecdng v\u1ec1 kh\u00e1ch \u0111\u1eb7t ph\u00f2ng.<\/li>\n
- Y\u00eau c\u1ea7u kh\u00e1ch \u0111\u00e1nh v\u1ea7n t\u00ean, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi \u0111\u1ed1i t\u01b0\u1ee3ng l\u00e0 ng\u01b0\u1eddi n\u01b0\u1edbc ngo\u00e0i.<\/li>\n<\/ul>\n<\/li>\n
- Th\u1ed1ng Nh\u1ea5t Gi\u00e1 Ph\u00f2ng:<\/strong>\n
\n- Trong qu\u00e1 tr\u00ecnh giao d\u1ecbch, \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u1ed1ng nh\u1ea5t v\u1ec1 gi\u00e1 ph\u00f2ng v\u00e0 c\u00e1c chi ti\u1ebft kh\u00e1c v\u1edbi kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n
- Ghi L\u1ea1i Th\u00f4ng Tin Quan Tr\u1ecdng:<\/strong>\n
\n- Ghi ch\u00e9p \u0111\u1ea7y \u0111\u1ee7 t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a ng\u01b0\u1eddi li\u00ean h\u1ec7.<\/li>\n
- H\u1ecfi v\u1ec1 th\u1eddi gian d\u1ef1 ki\u1ebfn \u0111\u1ebfn, ph\u01b0\u01a1ng ti\u1ec7n di chuy\u1ec3n c\u1ee7a kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n
- Ch\u0103m S\u00f3c \u0110\u1eb7c Bi\u1ec7t \u0110\u1ed1i v\u1edbi \u0110o\u00e0n Kh\u00e1ch:<\/strong>\n
\n- Th\u00f4ng b\u00e1o r\u00f5 r\u00e0ng v\u1ec1 quy \u0111\u1ecbnh \u0111\u1eb7t ph\u00f2ng cho ng\u01b0\u1eddi \u0111\u1eb7t.<\/li>\n
- X\u00e1c \u0111\u1ecbnh s\u1ed1 v\u00e0 lo\u1ea1i ph\u00f2ng \u0111\u01b0\u1ee3c \u0111\u1eb7t.<\/li>\n
- Ghi chi ti\u1ebft v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n theo tho\u1ea3 thu\u1eadn.<\/li>\n
- Thu th\u1eadp th\u00f4ng tin chi ti\u1ebft v\u1ec1 y\u00eau c\u1ea7u \u0103n u\u1ed1ng (n\u1ebfu c\u00f3).<\/li>\n<\/ul>\n<\/li>\n
- Ch\u00ednh S\u00e1ch Khuy\u1ebfn M\u1ea1i Cho \u0110o\u00e0n Kh\u00e1ch:<\/strong>\n
\n- N\u1eafm r\u00f5 ch\u00ednh s\u00e1ch khuy\u1ebfn m\u1ea1i \u0111\u1eb7c bi\u1ec7t cho \u0111o\u00e0n kh\u00e1ch \u0111\u1ec3 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng l\u00e2u d\u00e0i.<\/li>\n
- \u0110\u1ec1 xu\u1ea5t c\u00e1c \u01b0u \u0111\u00e3i h\u1ea5p d\u1eabn v\u00e0 ch\u00ednh s\u00e1ch linh ho\u1ea1t cho \u0111o\u00e0n kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
Nh\u1eefng b\u01b0\u1edbc v\u00e0 quy t\u1eafc tr\u00ean gi\u00fap \u0111\u1ea3m b\u1ea3o quy tr\u00ecnh nh\u1eadn \u0111\u1eb7t ph\u00f2ng kh\u00e1ch s\u1ea1n di\u1ec5n ra su\u00f4n s\u1ebb v\u00e0 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c cho kh\u00e1ch h\u00e0ng.<\/p>\n","protected":false},"excerpt":{"rendered":"
Nh\u00e2n vi\u00ean nh\u1eadn \u0111\u1eb7t ph\u00f2ng c\u1ea7n nh\u1eadn bi\u1ebft v\u00e0 ph\u00e2n lo\u1ea1i ngu\u1ed3n kh\u00e1ch \u0111\u1eb7t ph\u00f2ng \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 xu h\u01b0\u1edbng v\u00e0 \u01b0u ti\u00ean c\u1ee7a kh\u00e1ch h\u00e0ng. C\u00e1c ngu\u1ed3n ch\u00ednh bao g\u1ed3m: Kh\u00e1ch \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp: \u0110\u1ebfn tr\u1ef1c ti\u1ebfp, g\u1ecdi \u0111i\u1ec7n, g\u1eedi th\u01b0 t\u00edn, Fax ho\u1eb7c qua internet. Kh\u00e1ch \u0111\u1eb7t ph\u00f2ng qua \u0111\u1ea1i […]<\/p>\n","protected":false},"author":1,"featured_media":396325,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"bottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"109","hide":""},"footnotes":""},"categories":[172,109],"tags":[],"class_list":["post-395947","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nghe-du-lich","category-nghiep-vu-nghe-khach-san"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=395947"}],"version-history":[{"count":1,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947\/revisions"}],"predecessor-version":[{"id":396327,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947\/revisions\/396327"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/396325"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=395947"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=395947"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=395947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
N\u1ebfu kh\u00e1ch s\u1ea1n c\u00f3 kh\u1ea3 n\u0103ng \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u, nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng ti\u1ebfn h\u00e0nh tho\u1ea3 thu\u1eadn v\u1ec1 gi\u00e1 ph\u00f2ng, d\u1ecbch v\u1ee5 v\u00e0 c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t kh\u00e1c v\u1edbi kh\u00e1ch. C\u00f3 hai tr\u01b0\u1eddng h\u1ee3p: n\u1ebfu kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 gi\u1edbi thi\u1ec7u c\u00e1c lo\u1ea1i ph\u00f2ng \u0111\u1ec3 kh\u00e1ch l\u1ef1a ch\u1ecdn, t\u1eeb gi\u00e1 th\u1ea5p \u0111\u1ebfn gi\u00e1 cao ho\u1eb7c ng\u01b0\u1ee3c l\u1ea1i.<\/p>\n
B\u01b0\u1edbc 4: Nh\u1eadp C\u00e1c Th\u00f4ng Tin \u0110\u1eb7t Ph\u00f2ng<\/em><\/h3>\nSau khi \u0111\u1ea1t \u0111\u01b0\u1ee3c tho\u1ea3 thu\u1eadn, nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n nh\u1eadp th\u00f4ng tin \u0111\u1eb7t ph\u00f2ng theo m\u1eabu c\u1ee7a kh\u00e1ch s\u1ea1n. C\u00e1c th\u00f4ng tin n\u00e0y bao g\u1ed3m t\u00ean kh\u00e1ch h\u00e0ng, lo\u1ea1i ph\u00f2ng, gi\u00e1 ph\u00f2ng, th\u1eddi gian \u0111\u1ebfn v\u00e0 s\u1ed1 \u0111\u00eam l\u01b0u tr\u00fa, c\u0169ng nh\u01b0 c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t.<\/p>\n
B\u01b0\u1edbc 5: Kh\u00e1ch S\u1ea1n Kh\u1eb3ng \u0110\u1ecbnh L\u1ea1i Vi\u1ec7c \u0110\u1eb7t Ph\u00f2ng<\/em><\/h3>\nKh\u00e1ch s\u1ea1n c\u1ea7n x\u00e1c nh\u1eadn l\u1ea1i vi\u1ec7c \u0111\u1eb7t ph\u00f2ng v\u1edbi kh\u00e1ch b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i, th\u01b0, fax ho\u1eb7c email. C\u00e1c th\u00f4ng tin c\u1ea7n \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn bao g\u1ed3m t\u00ean kh\u00e1ch h\u00e0ng, lo\u1ea1i ph\u00f2ng, gi\u00e1 ph\u00f2ng, th\u1eddi gian \u0111\u1ebfn v\u00e0 s\u1ed1 \u0111\u00eam l\u01b0u tr\u00fa, ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n, v\u00e0 s\u1ed1 \u0111\u1eb7t ph\u00f2ng.<\/p>\n
B\u01b0\u1edbc 6: L\u01b0u Tr\u1eef Th\u00f4ng Tin \u0110\u1eb7t Ph\u00f2ng<\/em><\/h3>\nT\u1ea5t c\u1ea3 th\u00f4ng tin li\u00ean quan \u0111\u1ebfn \u0111\u1eb7t ph\u00f2ng c\u1ea7n \u0111\u01b0\u1ee3c l\u01b0u gi\u1eef v\u00e0 c\u1eadp nh\u1eadt \u0111\u1ea7y \u0111\u1ee7 theo th\u1ee9 t\u1ef1 ng\u00e0y \u0111\u1ebfn v\u00e0 danh s\u00e1ch kh\u00e1ch \u0111\u01b0\u1ee3c x\u1ebfp theo th\u1ee9 t\u1ef1 Alphabet.<\/p>\n
B\u01b0\u1edbc 7: Kh\u00e1ch S\u1ea1n Nh\u1eadn Kh\u1eb3ng \u0110\u1ecbnh L\u1ea1i T\u1eeb Kh\u00e1ch<\/em><\/h3>\nTr\u01b0\u1edbc ng\u00e0y kh\u00e1ch \u0111\u1ebfn, kh\u00e1ch s\u1ea1n th\u01b0\u1eddng y\u00eau c\u1ea7u kh\u00e1ch x\u00e1c nh\u1eadn l\u1ea1i vi\u1ec7c \u0111\u1eb7t ph\u00f2ng. Trong tr\u01b0\u1eddng h\u1ee3p s\u1eeda \u0111\u1ed5i ho\u1eb7c hu\u1ef7 b\u1ecf, nh\u00e2n vi\u00ean c\u1ea7n th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc t\u01b0\u01a1ng \u1ee9ng v\u00e0 c\u1eadp nh\u1eadt th\u00f4ng tin.<\/p>\n
B\u01b0\u1edbc 8: T\u1ed5ng H\u1ee3p T\u00ecnh H\u00ecnh \u0110\u1eb7t Ph\u00f2ng<\/em><\/h3>\nH\u00e0ng ng\u00e0y, nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng c\u1ea7n t\u1ed5ng h\u1ee3p t\u00ecnh h\u00ecnh \u0111\u1eb7t ph\u00f2ng \u0111\u1ec3 kh\u00e1ch s\u1ea1n c\u00f3 c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng v\u00e0 th\u00f4ng tin c\u1ee7a kh\u00e1ch d\u1ef1 ki\u1ebfn \u0111\u1ebfn v\u00e0 \u0111i trong ng\u00e0y, gi\u00fap chu\u1ea9n b\u1ecb h\u1ed3 s\u01a1 thanh to\u00e1n cho kh\u00e1ch m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n
\n- \u0110\u1eb7t Ph\u00f2ng C\u00f3 \u0110\u1ea3m B\u1ea3o (Guaranteed Reservation):<\/strong> Kh\u00e1ch v\u00e0 kh\u00e1ch s\u1ea1n th\u1ecfa thu\u1eadn, kh\u00e1ch s\u1ea1n cam k\u1ebft gi\u1eef ph\u00f2ng \u0111\u1ebfn th\u1eddi \u0111i\u1ec3m check-out ng\u00e0y h\u00f4m sau. N\u1ebfu kh\u00e1ch kh\u00f4ng s\u1eed d\u1ee5ng ph\u00f2ng v\u00e0 kh\u00f4ng hu\u1ef7, kh\u00e1ch c\u00f3 th\u1ec3 ph\u1ea3i \u0111\u1ec1n b\u00f9 theo quy \u0111\u1ecbnh c\u1ee7a kh\u00e1ch s\u1ea1n. Ph\u01b0\u01a1ng th\u1ee9c \u0111\u1ea3m b\u1ea3o bao g\u1ed3m thanh to\u00e1n tr\u01b0\u1edbc, \u0111\u1eb7t c\u1ecdc, th\u1ebb t\u00edn d\u1ee5ng ho\u1eb7c th\u00f4ng qua \u0111\u1ea1i l\u00fd du l\u1ecbch.<\/li>\n
- \u0110\u1eb7t Ph\u00f2ng Kh\u00f4ng \u0110\u1ea3m B\u1ea3o (Non-guaranteed Reservation):<\/strong> Kh\u00e1ch s\u1ea1n ch\u1ec9 gi\u1eef ph\u00f2ng cho kh\u00e1ch \u0111\u1ebfn m\u1ed9t th\u1eddi \u0111i\u1ec3m nh\u1ea5t \u0111\u1ecbnh (th\u01b0\u1eddng l\u00e0 18.00pm \u2013 gi\u1edd h\u1ee7y ph\u00f2ng) c\u1ee7a ng\u00e0y d\u1ef1 ki\u1ebfn \u0111\u1ebfn. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, kh\u00e1ch n\u00ean \u0111\u1ebfn tr\u01b0\u1edbc gi\u1edd h\u1ee7y \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o gi\u1eef ph\u00f2ng.<\/li>\n<\/ul>\n
Nh\u1eefng \u0110i\u1ec1u C\u1ea7n L\u01b0u \u00dd Khi Nh\u1eadn \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/strong><\/h2>\nOta Viet Nam Blog Nghiep Vu Nghe Du Lich Nh\u1eefng \u0110i\u1ec1u C\u1ea7n L\u01b0u \u00dd Khi Nh\u1eadn \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/figcaption><\/figure>\n\n- Giao Ti\u1ebfp Th\u00e2n Thi\u1ec7n v\u00e0 Nh\u1eb9 Nh\u00e0ng:<\/strong>\n
\n- Lu\u00f4n m\u1ec9n c\u01b0\u1eddi tr\u01b0\u1edbc khi tr\u1ea3 l\u1eddi \u0111i\u1ec7n tho\u1ea1i \u0111\u1ec3 t\u1ea1o \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c.<\/li>\n
- S\u1eed d\u1ee5ng ng\u00f4n ng\u1eef nh\u1eb9 nh\u00e0ng, th\u00e2n thi\u1ec7n, v\u00e0 l\u1ecbch s\u1ef1 trong giao ti\u1ebfp.<\/li>\n<\/ul>\n<\/li>\n
- T\u00f4n Tr\u1ecdng v\u00e0 S\u1eed D\u1ee5ng \u0110\u00fang T\u00ean:<\/strong>\n
\n- Lu\u00f4n t\u00f4n tr\u1ecdng v\u00e0 s\u1eed d\u1ee5ng \u0111\u00fang t\u00ean c\u1ee7a kh\u00e1ch \u0111\u1ec3 t\u1ea1o m\u1ed1i quan h\u1ec7 t\u1ed1t h\u01a1n.<\/li>\n
- Tr\u00e1nh s\u1eed d\u1ee5ng ti\u1ebfng l\u00f3ng ho\u1eb7c thu\u1eadt ng\u1eef chuy\u00ean ng\u00e0nh \u0111\u1ec3 tr\u00e1nh hi\u1ec3u l\u1ea7m.<\/li>\n<\/ul>\n<\/li>\n
- G\u1ee3i \u00dd Ph\u00f2ng Gi\u00e1 Cao:<\/strong>\n
\n- Mi\u00eau t\u1ea3 l\u1ee3i \u00edch v\u00e0 gi\u00e1 tr\u1ecb c\u1ee7a ph\u00f2ng kh\u00e1ch s\u1ea1n \u0111\u1ec3 g\u1ee3i \u00fd cho kh\u00e1ch thu\u00ea ph\u00f2ng gi\u00e1 cao.<\/li>\n
- T\u1ea1o c\u01a1 h\u1ed9i cho kh\u00e1ch hi\u1ec3u r\u00f5 nh\u1eefng ti\u1ec7n nghi v\u00e0 d\u1ecbch v\u1ee5 \u0111\u1eb7c bi\u1ec7t c\u1ee7a ph\u00f2ng.<\/li>\n<\/ul>\n<\/li>\n
- N\u1eafm R\u00f5 Th\u00f4ng Tin Kh\u00e1ch:<\/strong>\n
\n- N\u1eafm r\u00f5 s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch v\u00e0 \u0111\u1eb7c \u0111i\u1ec3m quan tr\u1ecdng v\u1ec1 kh\u00e1ch \u0111\u1eb7t ph\u00f2ng.<\/li>\n
- Y\u00eau c\u1ea7u kh\u00e1ch \u0111\u00e1nh v\u1ea7n t\u00ean, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi \u0111\u1ed1i t\u01b0\u1ee3ng l\u00e0 ng\u01b0\u1eddi n\u01b0\u1edbc ngo\u00e0i.<\/li>\n<\/ul>\n<\/li>\n
- Th\u1ed1ng Nh\u1ea5t Gi\u00e1 Ph\u00f2ng:<\/strong>\n
\n- Trong qu\u00e1 tr\u00ecnh giao d\u1ecbch, \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u1ed1ng nh\u1ea5t v\u1ec1 gi\u00e1 ph\u00f2ng v\u00e0 c\u00e1c chi ti\u1ebft kh\u00e1c v\u1edbi kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n
- Ghi L\u1ea1i Th\u00f4ng Tin Quan Tr\u1ecdng:<\/strong>\n
\n- Ghi ch\u00e9p \u0111\u1ea7y \u0111\u1ee7 t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a ng\u01b0\u1eddi li\u00ean h\u1ec7.<\/li>\n
- H\u1ecfi v\u1ec1 th\u1eddi gian d\u1ef1 ki\u1ebfn \u0111\u1ebfn, ph\u01b0\u01a1ng ti\u1ec7n di chuy\u1ec3n c\u1ee7a kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n
- Ch\u0103m S\u00f3c \u0110\u1eb7c Bi\u1ec7t \u0110\u1ed1i v\u1edbi \u0110o\u00e0n Kh\u00e1ch:<\/strong>\n
\n- Th\u00f4ng b\u00e1o r\u00f5 r\u00e0ng v\u1ec1 quy \u0111\u1ecbnh \u0111\u1eb7t ph\u00f2ng cho ng\u01b0\u1eddi \u0111\u1eb7t.<\/li>\n
- X\u00e1c \u0111\u1ecbnh s\u1ed1 v\u00e0 lo\u1ea1i ph\u00f2ng \u0111\u01b0\u1ee3c \u0111\u1eb7t.<\/li>\n
- Ghi chi ti\u1ebft v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n theo tho\u1ea3 thu\u1eadn.<\/li>\n
- Thu th\u1eadp th\u00f4ng tin chi ti\u1ebft v\u1ec1 y\u00eau c\u1ea7u \u0103n u\u1ed1ng (n\u1ebfu c\u00f3).<\/li>\n<\/ul>\n<\/li>\n
- Ch\u00ednh S\u00e1ch Khuy\u1ebfn M\u1ea1i Cho \u0110o\u00e0n Kh\u00e1ch:<\/strong>\n
\n- N\u1eafm r\u00f5 ch\u00ednh s\u00e1ch khuy\u1ebfn m\u1ea1i \u0111\u1eb7c bi\u1ec7t cho \u0111o\u00e0n kh\u00e1ch \u0111\u1ec3 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng l\u00e2u d\u00e0i.<\/li>\n
- \u0110\u1ec1 xu\u1ea5t c\u00e1c \u01b0u \u0111\u00e3i h\u1ea5p d\u1eabn v\u00e0 ch\u00ednh s\u00e1ch linh ho\u1ea1t cho \u0111o\u00e0n kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
Nh\u1eefng b\u01b0\u1edbc v\u00e0 quy t\u1eafc tr\u00ean gi\u00fap \u0111\u1ea3m b\u1ea3o quy tr\u00ecnh nh\u1eadn \u0111\u1eb7t ph\u00f2ng kh\u00e1ch s\u1ea1n di\u1ec5n ra su\u00f4n s\u1ebb v\u00e0 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c cho kh\u00e1ch h\u00e0ng.<\/p>\n","protected":false},"excerpt":{"rendered":"
Nh\u00e2n vi\u00ean nh\u1eadn \u0111\u1eb7t ph\u00f2ng c\u1ea7n nh\u1eadn bi\u1ebft v\u00e0 ph\u00e2n lo\u1ea1i ngu\u1ed3n kh\u00e1ch \u0111\u1eb7t ph\u00f2ng \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 xu h\u01b0\u1edbng v\u00e0 \u01b0u ti\u00ean c\u1ee7a kh\u00e1ch h\u00e0ng. C\u00e1c ngu\u1ed3n ch\u00ednh bao g\u1ed3m: Kh\u00e1ch \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp: \u0110\u1ebfn tr\u1ef1c ti\u1ebfp, g\u1ecdi \u0111i\u1ec7n, g\u1eedi th\u01b0 t\u00edn, Fax ho\u1eb7c qua internet. Kh\u00e1ch \u0111\u1eb7t ph\u00f2ng qua \u0111\u1ea1i […]<\/p>\n","protected":false},"author":1,"featured_media":396325,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"bottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"109","hide":""},"footnotes":""},"categories":[172,109],"tags":[],"class_list":["post-395947","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nghe-du-lich","category-nghiep-vu-nghe-khach-san"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=395947"}],"version-history":[{"count":1,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947\/revisions"}],"predecessor-version":[{"id":396327,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947\/revisions\/396327"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/396325"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=395947"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=395947"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=395947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Kh\u00e1ch s\u1ea1n c\u1ea7n x\u00e1c nh\u1eadn l\u1ea1i vi\u1ec7c \u0111\u1eb7t ph\u00f2ng v\u1edbi kh\u00e1ch b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i, th\u01b0, fax ho\u1eb7c email. C\u00e1c th\u00f4ng tin c\u1ea7n \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn bao g\u1ed3m t\u00ean kh\u00e1ch h\u00e0ng, lo\u1ea1i ph\u00f2ng, gi\u00e1 ph\u00f2ng, th\u1eddi gian \u0111\u1ebfn v\u00e0 s\u1ed1 \u0111\u00eam l\u01b0u tr\u00fa, ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n, v\u00e0 s\u1ed1 \u0111\u1eb7t ph\u00f2ng.<\/p>\n
B\u01b0\u1edbc 6: L\u01b0u Tr\u1eef Th\u00f4ng Tin \u0110\u1eb7t Ph\u00f2ng<\/em><\/h3>\nT\u1ea5t c\u1ea3 th\u00f4ng tin li\u00ean quan \u0111\u1ebfn \u0111\u1eb7t ph\u00f2ng c\u1ea7n \u0111\u01b0\u1ee3c l\u01b0u gi\u1eef v\u00e0 c\u1eadp nh\u1eadt \u0111\u1ea7y \u0111\u1ee7 theo th\u1ee9 t\u1ef1 ng\u00e0y \u0111\u1ebfn v\u00e0 danh s\u00e1ch kh\u00e1ch \u0111\u01b0\u1ee3c x\u1ebfp theo th\u1ee9 t\u1ef1 Alphabet.<\/p>\n
B\u01b0\u1edbc 7: Kh\u00e1ch S\u1ea1n Nh\u1eadn Kh\u1eb3ng \u0110\u1ecbnh L\u1ea1i T\u1eeb Kh\u00e1ch<\/em><\/h3>\nTr\u01b0\u1edbc ng\u00e0y kh\u00e1ch \u0111\u1ebfn, kh\u00e1ch s\u1ea1n th\u01b0\u1eddng y\u00eau c\u1ea7u kh\u00e1ch x\u00e1c nh\u1eadn l\u1ea1i vi\u1ec7c \u0111\u1eb7t ph\u00f2ng. Trong tr\u01b0\u1eddng h\u1ee3p s\u1eeda \u0111\u1ed5i ho\u1eb7c hu\u1ef7 b\u1ecf, nh\u00e2n vi\u00ean c\u1ea7n th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc t\u01b0\u01a1ng \u1ee9ng v\u00e0 c\u1eadp nh\u1eadt th\u00f4ng tin.<\/p>\n
B\u01b0\u1edbc 8: T\u1ed5ng H\u1ee3p T\u00ecnh H\u00ecnh \u0110\u1eb7t Ph\u00f2ng<\/em><\/h3>\nH\u00e0ng ng\u00e0y, nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng c\u1ea7n t\u1ed5ng h\u1ee3p t\u00ecnh h\u00ecnh \u0111\u1eb7t ph\u00f2ng \u0111\u1ec3 kh\u00e1ch s\u1ea1n c\u00f3 c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng v\u00e0 th\u00f4ng tin c\u1ee7a kh\u00e1ch d\u1ef1 ki\u1ebfn \u0111\u1ebfn v\u00e0 \u0111i trong ng\u00e0y, gi\u00fap chu\u1ea9n b\u1ecb h\u1ed3 s\u01a1 thanh to\u00e1n cho kh\u00e1ch m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n
\n- \u0110\u1eb7t Ph\u00f2ng C\u00f3 \u0110\u1ea3m B\u1ea3o (Guaranteed Reservation):<\/strong> Kh\u00e1ch v\u00e0 kh\u00e1ch s\u1ea1n th\u1ecfa thu\u1eadn, kh\u00e1ch s\u1ea1n cam k\u1ebft gi\u1eef ph\u00f2ng \u0111\u1ebfn th\u1eddi \u0111i\u1ec3m check-out ng\u00e0y h\u00f4m sau. N\u1ebfu kh\u00e1ch kh\u00f4ng s\u1eed d\u1ee5ng ph\u00f2ng v\u00e0 kh\u00f4ng hu\u1ef7, kh\u00e1ch c\u00f3 th\u1ec3 ph\u1ea3i \u0111\u1ec1n b\u00f9 theo quy \u0111\u1ecbnh c\u1ee7a kh\u00e1ch s\u1ea1n. Ph\u01b0\u01a1ng th\u1ee9c \u0111\u1ea3m b\u1ea3o bao g\u1ed3m thanh to\u00e1n tr\u01b0\u1edbc, \u0111\u1eb7t c\u1ecdc, th\u1ebb t\u00edn d\u1ee5ng ho\u1eb7c th\u00f4ng qua \u0111\u1ea1i l\u00fd du l\u1ecbch.<\/li>\n
- \u0110\u1eb7t Ph\u00f2ng Kh\u00f4ng \u0110\u1ea3m B\u1ea3o (Non-guaranteed Reservation):<\/strong> Kh\u00e1ch s\u1ea1n ch\u1ec9 gi\u1eef ph\u00f2ng cho kh\u00e1ch \u0111\u1ebfn m\u1ed9t th\u1eddi \u0111i\u1ec3m nh\u1ea5t \u0111\u1ecbnh (th\u01b0\u1eddng l\u00e0 18.00pm \u2013 gi\u1edd h\u1ee7y ph\u00f2ng) c\u1ee7a ng\u00e0y d\u1ef1 ki\u1ebfn \u0111\u1ebfn. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, kh\u00e1ch n\u00ean \u0111\u1ebfn tr\u01b0\u1edbc gi\u1edd h\u1ee7y \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o gi\u1eef ph\u00f2ng.<\/li>\n<\/ul>\n
Nh\u1eefng \u0110i\u1ec1u C\u1ea7n L\u01b0u \u00dd Khi Nh\u1eadn \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/strong><\/h2>\nOta Viet Nam Blog Nghiep Vu Nghe Du Lich Nh\u1eefng \u0110i\u1ec1u C\u1ea7n L\u01b0u \u00dd Khi Nh\u1eadn \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/figcaption><\/figure>\n\n- Giao Ti\u1ebfp Th\u00e2n Thi\u1ec7n v\u00e0 Nh\u1eb9 Nh\u00e0ng:<\/strong>\n
\n- Lu\u00f4n m\u1ec9n c\u01b0\u1eddi tr\u01b0\u1edbc khi tr\u1ea3 l\u1eddi \u0111i\u1ec7n tho\u1ea1i \u0111\u1ec3 t\u1ea1o \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c.<\/li>\n
- S\u1eed d\u1ee5ng ng\u00f4n ng\u1eef nh\u1eb9 nh\u00e0ng, th\u00e2n thi\u1ec7n, v\u00e0 l\u1ecbch s\u1ef1 trong giao ti\u1ebfp.<\/li>\n<\/ul>\n<\/li>\n
- T\u00f4n Tr\u1ecdng v\u00e0 S\u1eed D\u1ee5ng \u0110\u00fang T\u00ean:<\/strong>\n
\n- Lu\u00f4n t\u00f4n tr\u1ecdng v\u00e0 s\u1eed d\u1ee5ng \u0111\u00fang t\u00ean c\u1ee7a kh\u00e1ch \u0111\u1ec3 t\u1ea1o m\u1ed1i quan h\u1ec7 t\u1ed1t h\u01a1n.<\/li>\n
- Tr\u00e1nh s\u1eed d\u1ee5ng ti\u1ebfng l\u00f3ng ho\u1eb7c thu\u1eadt ng\u1eef chuy\u00ean ng\u00e0nh \u0111\u1ec3 tr\u00e1nh hi\u1ec3u l\u1ea7m.<\/li>\n<\/ul>\n<\/li>\n
- G\u1ee3i \u00dd Ph\u00f2ng Gi\u00e1 Cao:<\/strong>\n
\n- Mi\u00eau t\u1ea3 l\u1ee3i \u00edch v\u00e0 gi\u00e1 tr\u1ecb c\u1ee7a ph\u00f2ng kh\u00e1ch s\u1ea1n \u0111\u1ec3 g\u1ee3i \u00fd cho kh\u00e1ch thu\u00ea ph\u00f2ng gi\u00e1 cao.<\/li>\n
- T\u1ea1o c\u01a1 h\u1ed9i cho kh\u00e1ch hi\u1ec3u r\u00f5 nh\u1eefng ti\u1ec7n nghi v\u00e0 d\u1ecbch v\u1ee5 \u0111\u1eb7c bi\u1ec7t c\u1ee7a ph\u00f2ng.<\/li>\n<\/ul>\n<\/li>\n
- N\u1eafm R\u00f5 Th\u00f4ng Tin Kh\u00e1ch:<\/strong>\n
\n- N\u1eafm r\u00f5 s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch v\u00e0 \u0111\u1eb7c \u0111i\u1ec3m quan tr\u1ecdng v\u1ec1 kh\u00e1ch \u0111\u1eb7t ph\u00f2ng.<\/li>\n
- Y\u00eau c\u1ea7u kh\u00e1ch \u0111\u00e1nh v\u1ea7n t\u00ean, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi \u0111\u1ed1i t\u01b0\u1ee3ng l\u00e0 ng\u01b0\u1eddi n\u01b0\u1edbc ngo\u00e0i.<\/li>\n<\/ul>\n<\/li>\n
- Th\u1ed1ng Nh\u1ea5t Gi\u00e1 Ph\u00f2ng:<\/strong>\n
\n- Trong qu\u00e1 tr\u00ecnh giao d\u1ecbch, \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u1ed1ng nh\u1ea5t v\u1ec1 gi\u00e1 ph\u00f2ng v\u00e0 c\u00e1c chi ti\u1ebft kh\u00e1c v\u1edbi kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n
- Ghi L\u1ea1i Th\u00f4ng Tin Quan Tr\u1ecdng:<\/strong>\n
\n- Ghi ch\u00e9p \u0111\u1ea7y \u0111\u1ee7 t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a ng\u01b0\u1eddi li\u00ean h\u1ec7.<\/li>\n
- H\u1ecfi v\u1ec1 th\u1eddi gian d\u1ef1 ki\u1ebfn \u0111\u1ebfn, ph\u01b0\u01a1ng ti\u1ec7n di chuy\u1ec3n c\u1ee7a kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n
- Ch\u0103m S\u00f3c \u0110\u1eb7c Bi\u1ec7t \u0110\u1ed1i v\u1edbi \u0110o\u00e0n Kh\u00e1ch:<\/strong>\n
\n- Th\u00f4ng b\u00e1o r\u00f5 r\u00e0ng v\u1ec1 quy \u0111\u1ecbnh \u0111\u1eb7t ph\u00f2ng cho ng\u01b0\u1eddi \u0111\u1eb7t.<\/li>\n
- X\u00e1c \u0111\u1ecbnh s\u1ed1 v\u00e0 lo\u1ea1i ph\u00f2ng \u0111\u01b0\u1ee3c \u0111\u1eb7t.<\/li>\n
- Ghi chi ti\u1ebft v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n theo tho\u1ea3 thu\u1eadn.<\/li>\n
- Thu th\u1eadp th\u00f4ng tin chi ti\u1ebft v\u1ec1 y\u00eau c\u1ea7u \u0103n u\u1ed1ng (n\u1ebfu c\u00f3).<\/li>\n<\/ul>\n<\/li>\n
- Ch\u00ednh S\u00e1ch Khuy\u1ebfn M\u1ea1i Cho \u0110o\u00e0n Kh\u00e1ch:<\/strong>\n
\n- N\u1eafm r\u00f5 ch\u00ednh s\u00e1ch khuy\u1ebfn m\u1ea1i \u0111\u1eb7c bi\u1ec7t cho \u0111o\u00e0n kh\u00e1ch \u0111\u1ec3 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng l\u00e2u d\u00e0i.<\/li>\n
- \u0110\u1ec1 xu\u1ea5t c\u00e1c \u01b0u \u0111\u00e3i h\u1ea5p d\u1eabn v\u00e0 ch\u00ednh s\u00e1ch linh ho\u1ea1t cho \u0111o\u00e0n kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
Nh\u1eefng b\u01b0\u1edbc v\u00e0 quy t\u1eafc tr\u00ean gi\u00fap \u0111\u1ea3m b\u1ea3o quy tr\u00ecnh nh\u1eadn \u0111\u1eb7t ph\u00f2ng kh\u00e1ch s\u1ea1n di\u1ec5n ra su\u00f4n s\u1ebb v\u00e0 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c cho kh\u00e1ch h\u00e0ng.<\/p>\n","protected":false},"excerpt":{"rendered":"
Nh\u00e2n vi\u00ean nh\u1eadn \u0111\u1eb7t ph\u00f2ng c\u1ea7n nh\u1eadn bi\u1ebft v\u00e0 ph\u00e2n lo\u1ea1i ngu\u1ed3n kh\u00e1ch \u0111\u1eb7t ph\u00f2ng \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 xu h\u01b0\u1edbng v\u00e0 \u01b0u ti\u00ean c\u1ee7a kh\u00e1ch h\u00e0ng. C\u00e1c ngu\u1ed3n ch\u00ednh bao g\u1ed3m: Kh\u00e1ch \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp: \u0110\u1ebfn tr\u1ef1c ti\u1ebfp, g\u1ecdi \u0111i\u1ec7n, g\u1eedi th\u01b0 t\u00edn, Fax ho\u1eb7c qua internet. Kh\u00e1ch \u0111\u1eb7t ph\u00f2ng qua \u0111\u1ea1i […]<\/p>\n","protected":false},"author":1,"featured_media":396325,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"bottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"109","hide":""},"footnotes":""},"categories":[172,109],"tags":[],"class_list":["post-395947","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nghe-du-lich","category-nghiep-vu-nghe-khach-san"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=395947"}],"version-history":[{"count":1,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947\/revisions"}],"predecessor-version":[{"id":396327,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947\/revisions\/396327"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/396325"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=395947"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=395947"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=395947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Tr\u01b0\u1edbc ng\u00e0y kh\u00e1ch \u0111\u1ebfn, kh\u00e1ch s\u1ea1n th\u01b0\u1eddng y\u00eau c\u1ea7u kh\u00e1ch x\u00e1c nh\u1eadn l\u1ea1i vi\u1ec7c \u0111\u1eb7t ph\u00f2ng. Trong tr\u01b0\u1eddng h\u1ee3p s\u1eeda \u0111\u1ed5i ho\u1eb7c hu\u1ef7 b\u1ecf, nh\u00e2n vi\u00ean c\u1ea7n th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc t\u01b0\u01a1ng \u1ee9ng v\u00e0 c\u1eadp nh\u1eadt th\u00f4ng tin.<\/p>\n
B\u01b0\u1edbc 8: T\u1ed5ng H\u1ee3p T\u00ecnh H\u00ecnh \u0110\u1eb7t Ph\u00f2ng<\/em><\/h3>\nH\u00e0ng ng\u00e0y, nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng c\u1ea7n t\u1ed5ng h\u1ee3p t\u00ecnh h\u00ecnh \u0111\u1eb7t ph\u00f2ng \u0111\u1ec3 kh\u00e1ch s\u1ea1n c\u00f3 c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng v\u00e0 th\u00f4ng tin c\u1ee7a kh\u00e1ch d\u1ef1 ki\u1ebfn \u0111\u1ebfn v\u00e0 \u0111i trong ng\u00e0y, gi\u00fap chu\u1ea9n b\u1ecb h\u1ed3 s\u01a1 thanh to\u00e1n cho kh\u00e1ch m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n
\n- \u0110\u1eb7t Ph\u00f2ng C\u00f3 \u0110\u1ea3m B\u1ea3o (Guaranteed Reservation):<\/strong> Kh\u00e1ch v\u00e0 kh\u00e1ch s\u1ea1n th\u1ecfa thu\u1eadn, kh\u00e1ch s\u1ea1n cam k\u1ebft gi\u1eef ph\u00f2ng \u0111\u1ebfn th\u1eddi \u0111i\u1ec3m check-out ng\u00e0y h\u00f4m sau. N\u1ebfu kh\u00e1ch kh\u00f4ng s\u1eed d\u1ee5ng ph\u00f2ng v\u00e0 kh\u00f4ng hu\u1ef7, kh\u00e1ch c\u00f3 th\u1ec3 ph\u1ea3i \u0111\u1ec1n b\u00f9 theo quy \u0111\u1ecbnh c\u1ee7a kh\u00e1ch s\u1ea1n. Ph\u01b0\u01a1ng th\u1ee9c \u0111\u1ea3m b\u1ea3o bao g\u1ed3m thanh to\u00e1n tr\u01b0\u1edbc, \u0111\u1eb7t c\u1ecdc, th\u1ebb t\u00edn d\u1ee5ng ho\u1eb7c th\u00f4ng qua \u0111\u1ea1i l\u00fd du l\u1ecbch.<\/li>\n
- \u0110\u1eb7t Ph\u00f2ng Kh\u00f4ng \u0110\u1ea3m B\u1ea3o (Non-guaranteed Reservation):<\/strong> Kh\u00e1ch s\u1ea1n ch\u1ec9 gi\u1eef ph\u00f2ng cho kh\u00e1ch \u0111\u1ebfn m\u1ed9t th\u1eddi \u0111i\u1ec3m nh\u1ea5t \u0111\u1ecbnh (th\u01b0\u1eddng l\u00e0 18.00pm \u2013 gi\u1edd h\u1ee7y ph\u00f2ng) c\u1ee7a ng\u00e0y d\u1ef1 ki\u1ebfn \u0111\u1ebfn. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, kh\u00e1ch n\u00ean \u0111\u1ebfn tr\u01b0\u1edbc gi\u1edd h\u1ee7y \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o gi\u1eef ph\u00f2ng.<\/li>\n<\/ul>\n
Nh\u1eefng \u0110i\u1ec1u C\u1ea7n L\u01b0u \u00dd Khi Nh\u1eadn \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/strong><\/h2>\nOta Viet Nam Blog Nghiep Vu Nghe Du Lich Nh\u1eefng \u0110i\u1ec1u C\u1ea7n L\u01b0u \u00dd Khi Nh\u1eadn \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/figcaption><\/figure>\n\n- Giao Ti\u1ebfp Th\u00e2n Thi\u1ec7n v\u00e0 Nh\u1eb9 Nh\u00e0ng:<\/strong>\n
\n- Lu\u00f4n m\u1ec9n c\u01b0\u1eddi tr\u01b0\u1edbc khi tr\u1ea3 l\u1eddi \u0111i\u1ec7n tho\u1ea1i \u0111\u1ec3 t\u1ea1o \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c.<\/li>\n
- S\u1eed d\u1ee5ng ng\u00f4n ng\u1eef nh\u1eb9 nh\u00e0ng, th\u00e2n thi\u1ec7n, v\u00e0 l\u1ecbch s\u1ef1 trong giao ti\u1ebfp.<\/li>\n<\/ul>\n<\/li>\n
- T\u00f4n Tr\u1ecdng v\u00e0 S\u1eed D\u1ee5ng \u0110\u00fang T\u00ean:<\/strong>\n
\n- Lu\u00f4n t\u00f4n tr\u1ecdng v\u00e0 s\u1eed d\u1ee5ng \u0111\u00fang t\u00ean c\u1ee7a kh\u00e1ch \u0111\u1ec3 t\u1ea1o m\u1ed1i quan h\u1ec7 t\u1ed1t h\u01a1n.<\/li>\n
- Tr\u00e1nh s\u1eed d\u1ee5ng ti\u1ebfng l\u00f3ng ho\u1eb7c thu\u1eadt ng\u1eef chuy\u00ean ng\u00e0nh \u0111\u1ec3 tr\u00e1nh hi\u1ec3u l\u1ea7m.<\/li>\n<\/ul>\n<\/li>\n
- G\u1ee3i \u00dd Ph\u00f2ng Gi\u00e1 Cao:<\/strong>\n
\n- Mi\u00eau t\u1ea3 l\u1ee3i \u00edch v\u00e0 gi\u00e1 tr\u1ecb c\u1ee7a ph\u00f2ng kh\u00e1ch s\u1ea1n \u0111\u1ec3 g\u1ee3i \u00fd cho kh\u00e1ch thu\u00ea ph\u00f2ng gi\u00e1 cao.<\/li>\n
- T\u1ea1o c\u01a1 h\u1ed9i cho kh\u00e1ch hi\u1ec3u r\u00f5 nh\u1eefng ti\u1ec7n nghi v\u00e0 d\u1ecbch v\u1ee5 \u0111\u1eb7c bi\u1ec7t c\u1ee7a ph\u00f2ng.<\/li>\n<\/ul>\n<\/li>\n
- N\u1eafm R\u00f5 Th\u00f4ng Tin Kh\u00e1ch:<\/strong>\n
\n- N\u1eafm r\u00f5 s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch v\u00e0 \u0111\u1eb7c \u0111i\u1ec3m quan tr\u1ecdng v\u1ec1 kh\u00e1ch \u0111\u1eb7t ph\u00f2ng.<\/li>\n
- Y\u00eau c\u1ea7u kh\u00e1ch \u0111\u00e1nh v\u1ea7n t\u00ean, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi \u0111\u1ed1i t\u01b0\u1ee3ng l\u00e0 ng\u01b0\u1eddi n\u01b0\u1edbc ngo\u00e0i.<\/li>\n<\/ul>\n<\/li>\n
- Th\u1ed1ng Nh\u1ea5t Gi\u00e1 Ph\u00f2ng:<\/strong>\n
\n- Trong qu\u00e1 tr\u00ecnh giao d\u1ecbch, \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u1ed1ng nh\u1ea5t v\u1ec1 gi\u00e1 ph\u00f2ng v\u00e0 c\u00e1c chi ti\u1ebft kh\u00e1c v\u1edbi kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n
- Ghi L\u1ea1i Th\u00f4ng Tin Quan Tr\u1ecdng:<\/strong>\n
\n- Ghi ch\u00e9p \u0111\u1ea7y \u0111\u1ee7 t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a ng\u01b0\u1eddi li\u00ean h\u1ec7.<\/li>\n
- H\u1ecfi v\u1ec1 th\u1eddi gian d\u1ef1 ki\u1ebfn \u0111\u1ebfn, ph\u01b0\u01a1ng ti\u1ec7n di chuy\u1ec3n c\u1ee7a kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n
- Ch\u0103m S\u00f3c \u0110\u1eb7c Bi\u1ec7t \u0110\u1ed1i v\u1edbi \u0110o\u00e0n Kh\u00e1ch:<\/strong>\n
\n- Th\u00f4ng b\u00e1o r\u00f5 r\u00e0ng v\u1ec1 quy \u0111\u1ecbnh \u0111\u1eb7t ph\u00f2ng cho ng\u01b0\u1eddi \u0111\u1eb7t.<\/li>\n
- X\u00e1c \u0111\u1ecbnh s\u1ed1 v\u00e0 lo\u1ea1i ph\u00f2ng \u0111\u01b0\u1ee3c \u0111\u1eb7t.<\/li>\n
- Ghi chi ti\u1ebft v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n theo tho\u1ea3 thu\u1eadn.<\/li>\n
- Thu th\u1eadp th\u00f4ng tin chi ti\u1ebft v\u1ec1 y\u00eau c\u1ea7u \u0103n u\u1ed1ng (n\u1ebfu c\u00f3).<\/li>\n<\/ul>\n<\/li>\n
- Ch\u00ednh S\u00e1ch Khuy\u1ebfn M\u1ea1i Cho \u0110o\u00e0n Kh\u00e1ch:<\/strong>\n
\n- N\u1eafm r\u00f5 ch\u00ednh s\u00e1ch khuy\u1ebfn m\u1ea1i \u0111\u1eb7c bi\u1ec7t cho \u0111o\u00e0n kh\u00e1ch \u0111\u1ec3 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng l\u00e2u d\u00e0i.<\/li>\n
- \u0110\u1ec1 xu\u1ea5t c\u00e1c \u01b0u \u0111\u00e3i h\u1ea5p d\u1eabn v\u00e0 ch\u00ednh s\u00e1ch linh ho\u1ea1t cho \u0111o\u00e0n kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
Nh\u1eefng b\u01b0\u1edbc v\u00e0 quy t\u1eafc tr\u00ean gi\u00fap \u0111\u1ea3m b\u1ea3o quy tr\u00ecnh nh\u1eadn \u0111\u1eb7t ph\u00f2ng kh\u00e1ch s\u1ea1n di\u1ec5n ra su\u00f4n s\u1ebb v\u00e0 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c cho kh\u00e1ch h\u00e0ng.<\/p>\n","protected":false},"excerpt":{"rendered":"
Nh\u00e2n vi\u00ean nh\u1eadn \u0111\u1eb7t ph\u00f2ng c\u1ea7n nh\u1eadn bi\u1ebft v\u00e0 ph\u00e2n lo\u1ea1i ngu\u1ed3n kh\u00e1ch \u0111\u1eb7t ph\u00f2ng \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 xu h\u01b0\u1edbng v\u00e0 \u01b0u ti\u00ean c\u1ee7a kh\u00e1ch h\u00e0ng. C\u00e1c ngu\u1ed3n ch\u00ednh bao g\u1ed3m: Kh\u00e1ch \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp: \u0110\u1ebfn tr\u1ef1c ti\u1ebfp, g\u1ecdi \u0111i\u1ec7n, g\u1eedi th\u01b0 t\u00edn, Fax ho\u1eb7c qua internet. Kh\u00e1ch \u0111\u1eb7t ph\u00f2ng qua \u0111\u1ea1i […]<\/p>\n","protected":false},"author":1,"featured_media":396325,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"bottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"109","hide":""},"footnotes":""},"categories":[172,109],"tags":[],"class_list":["post-395947","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nghe-du-lich","category-nghiep-vu-nghe-khach-san"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=395947"}],"version-history":[{"count":1,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947\/revisions"}],"predecessor-version":[{"id":396327,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947\/revisions\/396327"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/396325"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=395947"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=395947"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=395947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Nh\u1eefng \u0110i\u1ec1u C\u1ea7n L\u01b0u \u00dd Khi Nh\u1eadn \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/strong><\/h2>\nOta Viet Nam Blog Nghiep Vu Nghe Du Lich Nh\u1eefng \u0110i\u1ec1u C\u1ea7n L\u01b0u \u00dd Khi Nh\u1eadn \u0110\u1eb7t Ph\u00f2ng Kh\u00e1ch S\u1ea1n<\/figcaption><\/figure>\n\n- Giao Ti\u1ebfp Th\u00e2n Thi\u1ec7n v\u00e0 Nh\u1eb9 Nh\u00e0ng:<\/strong>\n
\n- Lu\u00f4n m\u1ec9n c\u01b0\u1eddi tr\u01b0\u1edbc khi tr\u1ea3 l\u1eddi \u0111i\u1ec7n tho\u1ea1i \u0111\u1ec3 t\u1ea1o \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c.<\/li>\n
- S\u1eed d\u1ee5ng ng\u00f4n ng\u1eef nh\u1eb9 nh\u00e0ng, th\u00e2n thi\u1ec7n, v\u00e0 l\u1ecbch s\u1ef1 trong giao ti\u1ebfp.<\/li>\n<\/ul>\n<\/li>\n
- T\u00f4n Tr\u1ecdng v\u00e0 S\u1eed D\u1ee5ng \u0110\u00fang T\u00ean:<\/strong>\n
\n- Lu\u00f4n t\u00f4n tr\u1ecdng v\u00e0 s\u1eed d\u1ee5ng \u0111\u00fang t\u00ean c\u1ee7a kh\u00e1ch \u0111\u1ec3 t\u1ea1o m\u1ed1i quan h\u1ec7 t\u1ed1t h\u01a1n.<\/li>\n
- Tr\u00e1nh s\u1eed d\u1ee5ng ti\u1ebfng l\u00f3ng ho\u1eb7c thu\u1eadt ng\u1eef chuy\u00ean ng\u00e0nh \u0111\u1ec3 tr\u00e1nh hi\u1ec3u l\u1ea7m.<\/li>\n<\/ul>\n<\/li>\n
- G\u1ee3i \u00dd Ph\u00f2ng Gi\u00e1 Cao:<\/strong>\n
\n- Mi\u00eau t\u1ea3 l\u1ee3i \u00edch v\u00e0 gi\u00e1 tr\u1ecb c\u1ee7a ph\u00f2ng kh\u00e1ch s\u1ea1n \u0111\u1ec3 g\u1ee3i \u00fd cho kh\u00e1ch thu\u00ea ph\u00f2ng gi\u00e1 cao.<\/li>\n
- T\u1ea1o c\u01a1 h\u1ed9i cho kh\u00e1ch hi\u1ec3u r\u00f5 nh\u1eefng ti\u1ec7n nghi v\u00e0 d\u1ecbch v\u1ee5 \u0111\u1eb7c bi\u1ec7t c\u1ee7a ph\u00f2ng.<\/li>\n<\/ul>\n<\/li>\n
- N\u1eafm R\u00f5 Th\u00f4ng Tin Kh\u00e1ch:<\/strong>\n
\n- N\u1eafm r\u00f5 s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch v\u00e0 \u0111\u1eb7c \u0111i\u1ec3m quan tr\u1ecdng v\u1ec1 kh\u00e1ch \u0111\u1eb7t ph\u00f2ng.<\/li>\n
- Y\u00eau c\u1ea7u kh\u00e1ch \u0111\u00e1nh v\u1ea7n t\u00ean, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi \u0111\u1ed1i t\u01b0\u1ee3ng l\u00e0 ng\u01b0\u1eddi n\u01b0\u1edbc ngo\u00e0i.<\/li>\n<\/ul>\n<\/li>\n
- Th\u1ed1ng Nh\u1ea5t Gi\u00e1 Ph\u00f2ng:<\/strong>\n
\n- Trong qu\u00e1 tr\u00ecnh giao d\u1ecbch, \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u1ed1ng nh\u1ea5t v\u1ec1 gi\u00e1 ph\u00f2ng v\u00e0 c\u00e1c chi ti\u1ebft kh\u00e1c v\u1edbi kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n
- Ghi L\u1ea1i Th\u00f4ng Tin Quan Tr\u1ecdng:<\/strong>\n
\n- Ghi ch\u00e9p \u0111\u1ea7y \u0111\u1ee7 t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a ng\u01b0\u1eddi li\u00ean h\u1ec7.<\/li>\n
- H\u1ecfi v\u1ec1 th\u1eddi gian d\u1ef1 ki\u1ebfn \u0111\u1ebfn, ph\u01b0\u01a1ng ti\u1ec7n di chuy\u1ec3n c\u1ee7a kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n
- Ch\u0103m S\u00f3c \u0110\u1eb7c Bi\u1ec7t \u0110\u1ed1i v\u1edbi \u0110o\u00e0n Kh\u00e1ch:<\/strong>\n
\n- Th\u00f4ng b\u00e1o r\u00f5 r\u00e0ng v\u1ec1 quy \u0111\u1ecbnh \u0111\u1eb7t ph\u00f2ng cho ng\u01b0\u1eddi \u0111\u1eb7t.<\/li>\n
- X\u00e1c \u0111\u1ecbnh s\u1ed1 v\u00e0 lo\u1ea1i ph\u00f2ng \u0111\u01b0\u1ee3c \u0111\u1eb7t.<\/li>\n
- Ghi chi ti\u1ebft v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n theo tho\u1ea3 thu\u1eadn.<\/li>\n
- Thu th\u1eadp th\u00f4ng tin chi ti\u1ebft v\u1ec1 y\u00eau c\u1ea7u \u0103n u\u1ed1ng (n\u1ebfu c\u00f3).<\/li>\n<\/ul>\n<\/li>\n
- Ch\u00ednh S\u00e1ch Khuy\u1ebfn M\u1ea1i Cho \u0110o\u00e0n Kh\u00e1ch:<\/strong>\n
\n- N\u1eafm r\u00f5 ch\u00ednh s\u00e1ch khuy\u1ebfn m\u1ea1i \u0111\u1eb7c bi\u1ec7t cho \u0111o\u00e0n kh\u00e1ch \u0111\u1ec3 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng l\u00e2u d\u00e0i.<\/li>\n
- \u0110\u1ec1 xu\u1ea5t c\u00e1c \u01b0u \u0111\u00e3i h\u1ea5p d\u1eabn v\u00e0 ch\u00ednh s\u00e1ch linh ho\u1ea1t cho \u0111o\u00e0n kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
Nh\u1eefng b\u01b0\u1edbc v\u00e0 quy t\u1eafc tr\u00ean gi\u00fap \u0111\u1ea3m b\u1ea3o quy tr\u00ecnh nh\u1eadn \u0111\u1eb7t ph\u00f2ng kh\u00e1ch s\u1ea1n di\u1ec5n ra su\u00f4n s\u1ebb v\u00e0 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c cho kh\u00e1ch h\u00e0ng.<\/p>\n","protected":false},"excerpt":{"rendered":"
Nh\u00e2n vi\u00ean nh\u1eadn \u0111\u1eb7t ph\u00f2ng c\u1ea7n nh\u1eadn bi\u1ebft v\u00e0 ph\u00e2n lo\u1ea1i ngu\u1ed3n kh\u00e1ch \u0111\u1eb7t ph\u00f2ng \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 xu h\u01b0\u1edbng v\u00e0 \u01b0u ti\u00ean c\u1ee7a kh\u00e1ch h\u00e0ng. C\u00e1c ngu\u1ed3n ch\u00ednh bao g\u1ed3m: Kh\u00e1ch \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp: \u0110\u1ebfn tr\u1ef1c ti\u1ebfp, g\u1ecdi \u0111i\u1ec7n, g\u1eedi th\u01b0 t\u00edn, Fax ho\u1eb7c qua internet. Kh\u00e1ch \u0111\u1eb7t ph\u00f2ng qua \u0111\u1ea1i […]<\/p>\n","protected":false},"author":1,"featured_media":396325,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"bottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"109","hide":""},"footnotes":""},"categories":[172,109],"tags":[],"class_list":["post-395947","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nghe-du-lich","category-nghiep-vu-nghe-khach-san"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=395947"}],"version-history":[{"count":1,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947\/revisions"}],"predecessor-version":[{"id":396327,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947\/revisions\/396327"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/396325"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=395947"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=395947"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=395947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- \n
- Giao Ti\u1ebfp Th\u00e2n Thi\u1ec7n v\u00e0 Nh\u1eb9 Nh\u00e0ng:<\/strong>\n
- \n
- Lu\u00f4n m\u1ec9n c\u01b0\u1eddi tr\u01b0\u1edbc khi tr\u1ea3 l\u1eddi \u0111i\u1ec7n tho\u1ea1i \u0111\u1ec3 t\u1ea1o \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c.<\/li>\n
- S\u1eed d\u1ee5ng ng\u00f4n ng\u1eef nh\u1eb9 nh\u00e0ng, th\u00e2n thi\u1ec7n, v\u00e0 l\u1ecbch s\u1ef1 trong giao ti\u1ebfp.<\/li>\n<\/ul>\n<\/li>\n
- T\u00f4n Tr\u1ecdng v\u00e0 S\u1eed D\u1ee5ng \u0110\u00fang T\u00ean:<\/strong>\n
- \n
- Lu\u00f4n t\u00f4n tr\u1ecdng v\u00e0 s\u1eed d\u1ee5ng \u0111\u00fang t\u00ean c\u1ee7a kh\u00e1ch \u0111\u1ec3 t\u1ea1o m\u1ed1i quan h\u1ec7 t\u1ed1t h\u01a1n.<\/li>\n
- Tr\u00e1nh s\u1eed d\u1ee5ng ti\u1ebfng l\u00f3ng ho\u1eb7c thu\u1eadt ng\u1eef chuy\u00ean ng\u00e0nh \u0111\u1ec3 tr\u00e1nh hi\u1ec3u l\u1ea7m.<\/li>\n<\/ul>\n<\/li>\n
- G\u1ee3i \u00dd Ph\u00f2ng Gi\u00e1 Cao:<\/strong>\n
- \n
- Mi\u00eau t\u1ea3 l\u1ee3i \u00edch v\u00e0 gi\u00e1 tr\u1ecb c\u1ee7a ph\u00f2ng kh\u00e1ch s\u1ea1n \u0111\u1ec3 g\u1ee3i \u00fd cho kh\u00e1ch thu\u00ea ph\u00f2ng gi\u00e1 cao.<\/li>\n
- T\u1ea1o c\u01a1 h\u1ed9i cho kh\u00e1ch hi\u1ec3u r\u00f5 nh\u1eefng ti\u1ec7n nghi v\u00e0 d\u1ecbch v\u1ee5 \u0111\u1eb7c bi\u1ec7t c\u1ee7a ph\u00f2ng.<\/li>\n<\/ul>\n<\/li>\n
- N\u1eafm R\u00f5 Th\u00f4ng Tin Kh\u00e1ch:<\/strong>\n
- \n
- N\u1eafm r\u00f5 s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch v\u00e0 \u0111\u1eb7c \u0111i\u1ec3m quan tr\u1ecdng v\u1ec1 kh\u00e1ch \u0111\u1eb7t ph\u00f2ng.<\/li>\n
- Y\u00eau c\u1ea7u kh\u00e1ch \u0111\u00e1nh v\u1ea7n t\u00ean, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi \u0111\u1ed1i t\u01b0\u1ee3ng l\u00e0 ng\u01b0\u1eddi n\u01b0\u1edbc ngo\u00e0i.<\/li>\n<\/ul>\n<\/li>\n
- Th\u1ed1ng Nh\u1ea5t Gi\u00e1 Ph\u00f2ng:<\/strong>\n
- \n
- Trong qu\u00e1 tr\u00ecnh giao d\u1ecbch, \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u1ed1ng nh\u1ea5t v\u1ec1 gi\u00e1 ph\u00f2ng v\u00e0 c\u00e1c chi ti\u1ebft kh\u00e1c v\u1edbi kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n
- Ghi L\u1ea1i Th\u00f4ng Tin Quan Tr\u1ecdng:<\/strong>\n
- \n
- Ghi ch\u00e9p \u0111\u1ea7y \u0111\u1ee7 t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a ng\u01b0\u1eddi li\u00ean h\u1ec7.<\/li>\n
- H\u1ecfi v\u1ec1 th\u1eddi gian d\u1ef1 ki\u1ebfn \u0111\u1ebfn, ph\u01b0\u01a1ng ti\u1ec7n di chuy\u1ec3n c\u1ee7a kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n
- Ch\u0103m S\u00f3c \u0110\u1eb7c Bi\u1ec7t \u0110\u1ed1i v\u1edbi \u0110o\u00e0n Kh\u00e1ch:<\/strong>\n
- \n
- Th\u00f4ng b\u00e1o r\u00f5 r\u00e0ng v\u1ec1 quy \u0111\u1ecbnh \u0111\u1eb7t ph\u00f2ng cho ng\u01b0\u1eddi \u0111\u1eb7t.<\/li>\n
- X\u00e1c \u0111\u1ecbnh s\u1ed1 v\u00e0 lo\u1ea1i ph\u00f2ng \u0111\u01b0\u1ee3c \u0111\u1eb7t.<\/li>\n
- Ghi chi ti\u1ebft v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n theo tho\u1ea3 thu\u1eadn.<\/li>\n
- Thu th\u1eadp th\u00f4ng tin chi ti\u1ebft v\u1ec1 y\u00eau c\u1ea7u \u0103n u\u1ed1ng (n\u1ebfu c\u00f3).<\/li>\n<\/ul>\n<\/li>\n
- Ch\u00ednh S\u00e1ch Khuy\u1ebfn M\u1ea1i Cho \u0110o\u00e0n Kh\u00e1ch:<\/strong>\n
- \n
- N\u1eafm r\u00f5 ch\u00ednh s\u00e1ch khuy\u1ebfn m\u1ea1i \u0111\u1eb7c bi\u1ec7t cho \u0111o\u00e0n kh\u00e1ch \u0111\u1ec3 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng l\u00e2u d\u00e0i.<\/li>\n
- \u0110\u1ec1 xu\u1ea5t c\u00e1c \u01b0u \u0111\u00e3i h\u1ea5p d\u1eabn v\u00e0 ch\u00ednh s\u00e1ch linh ho\u1ea1t cho \u0111o\u00e0n kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
Nh\u1eefng b\u01b0\u1edbc v\u00e0 quy t\u1eafc tr\u00ean gi\u00fap \u0111\u1ea3m b\u1ea3o quy tr\u00ecnh nh\u1eadn \u0111\u1eb7t ph\u00f2ng kh\u00e1ch s\u1ea1n di\u1ec5n ra su\u00f4n s\u1ebb v\u00e0 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c cho kh\u00e1ch h\u00e0ng.<\/p>\n","protected":false},"excerpt":{"rendered":"
Nh\u00e2n vi\u00ean nh\u1eadn \u0111\u1eb7t ph\u00f2ng c\u1ea7n nh\u1eadn bi\u1ebft v\u00e0 ph\u00e2n lo\u1ea1i ngu\u1ed3n kh\u00e1ch \u0111\u1eb7t ph\u00f2ng \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 xu h\u01b0\u1edbng v\u00e0 \u01b0u ti\u00ean c\u1ee7a kh\u00e1ch h\u00e0ng. C\u00e1c ngu\u1ed3n ch\u00ednh bao g\u1ed3m: Kh\u00e1ch \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp: \u0110\u1ebfn tr\u1ef1c ti\u1ebfp, g\u1ecdi \u0111i\u1ec7n, g\u1eedi th\u01b0 t\u00edn, Fax ho\u1eb7c qua internet. Kh\u00e1ch \u0111\u1eb7t ph\u00f2ng qua \u0111\u1ea1i […]<\/p>\n","protected":false},"author":1,"featured_media":396325,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"bottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"109","hide":""},"footnotes":""},"categories":[172,109],"tags":[],"class_list":["post-395947","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nghe-du-lich","category-nghiep-vu-nghe-khach-san"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=395947"}],"version-history":[{"count":1,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947\/revisions"}],"predecessor-version":[{"id":396327,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395947\/revisions\/396327"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/396325"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=395947"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=395947"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=395947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}