{"id":395497,"date":"2023-11-08T00:46:45","date_gmt":"2023-11-08T00:46:45","guid":{"rendered":"https:\/\/otavietnam.com\/?p=395497"},"modified":"2023-12-01T13:47:05","modified_gmt":"2023-12-01T13:47:05","slug":"nhung-quy-trinh-check-out-can-ban-trong-khach-san","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/nhung-quy-trinh-check-out-can-ban-trong-khach-san\/","title":{"rendered":"Nh\u1eefng quy tr\u00ecnh check-out c\u0103n b\u1ea3n trong kh\u00e1ch s\u1ea1n"},"content":{"rendered":"
Check-out<\/strong> l\u00e0 thu\u1eadt ng\u1eef ch\u1ec9 c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ea7n thi\u1ebft c\u1ee7a c\u00e1c b\u1ed9 ph\u1eadn li\u00ean quan \u0111\u1ebfn c\u00e1c b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n, bu\u1ed3ng ph\u00f2ng, thu ng\u00e2n, k\u1ebf to\u00e1n… \u0111\u1ec3 l\u00e0m c\u00e1c th\u1ee7 t\u1ee5c \u0111\u1ec3 kh\u00e1ch r\u1eddi \u0111i kh\u1ecfi n\u01a1i l\u01b0u tr\u00fa. T\u00f9y theo t\u1eebng c\u01a1 s\u1edf l\u01b0u tr\u00fa m\u00e0 c\u00f3 c\u00e1c quy t\u00ecnh kh\u00e1c nhau.<\/div>\n
\n

Quy tr\u00ecnh check-out c\u01a1 b\u1ea3n trong kh\u00e1ch s\u1ea1n<\/a> bao g\u1ed3m c\u00e1c b\u01b0\u1edbc sau:<\/p>\n

    \n
  1. H\u1ecfi kh\u00e1ch v\u1ec1 b\u1ea5t k\u1ef3 chi ph\u00ed ph\u00e1t sinh n\u00e0o v\u00e0o th\u1eddi \u0111i\u1ec3m check-out n\u1ebfu c\u00f3.<\/li>\n
  2. Ghi nh\u1eadn v\u00e0 \u0111\u0103ng t\u1ea3i c\u00e1c chi ph\u00ed ph\u00e1t sinh n\u1ebfu c\u00f3.<\/li>\n
  3. Ki\u1ec3m tra th\u00f4ng tin li\u00ean quan \u0111\u1ebfn c\u00e1c chi ph\u00ed.<\/li>\n
  4. In h\u00f3a \u0111\u01a1n cho kh\u00e1ch ki\u1ec3m tra.<\/li>\n
  5. Ki\u1ec3m tra l\u1ea1i v\u1edbi kh\u00e1ch v\u1ec1 ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n. Kh\u00e1ch c\u00f3 th\u1ec3 ch\u1ecdn gi\u1eefa thanh to\u00e1n m\u1ed9t ph\u1ea7n b\u1eb1ng ti\u1ec1n m\u1eb7t v\u00e0 ph\u1ea7n c\u00f2n l\u1ea1i b\u1eb1ng th\u1ebb t\u00edn d\u1ee5ng.<\/li>\n
  6. Nh\u00e2n vi\u00ean ti\u1ebfp t\u00e2n th\u1ef1c hi\u1ec7n c\u00e1c th\u1ee7 t\u1ee5c \u0111\u1ed5i ti\u1ec1n v\u00e0 cung c\u1ea5p voucher \u0111\u1ec3 kh\u00e1ch k\u00fd t\u00ean, th\u00f4ng b\u00e1o t\u1ef7 gi\u00e1 \u0111\u1ed5i ti\u1ec1n hi\u1ec7n t\u1ea1i v\u00e0 ghi ch\u00fa chi ti\u1ebft v\u1ec1 c\u00e1ch thanh to\u00e1n tr\u00ean h\u00f3a \u0111\u01a1n.<\/li>\n
  7. Ki\u1ec3m tra xem kh\u00e1ch c\u00f3 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 nh\u01b0 massage ho\u1eb7c fax kh\u00f4ng.<\/li>\n
  8. Ki\u1ec3m tra xem kh\u00e1ch \u0111\u00e3 tr\u1ea3 l\u1ea1i ch\u00eca kh\u00f3a h\u00f2a an to\u00e0n (safe deposit box) ch\u01b0a.<\/li>\n
  9. L\u1ea5y l\u1ea1i ch\u00eca kh\u00f3a ph\u00f2ng t\u1eeb kh\u00e1ch.<\/li>\n
  10. C\u1eadp nh\u1eadt t\u00ecnh tr\u1ea1ng c\u1ee7a ph\u00f2ng.<\/li>\n
  11. H\u1ecfi kh\u00e1ch v\u1ec1 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng trong su\u1ed1t th\u1eddi gian l\u01b0u tr\u00fa.<\/li>\n
  12. Ch\u00fac kh\u00e1ch m\u1ed9t chuy\u1ebfn \u0111i an l\u00e0nh.<\/li>\n<\/ol>\n

    Ngo\u00e0i ra, trong tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch tr\u1ea3 ph\u00f2ng mu\u1ed9n (late check-out) – khi th\u1eddi gian check-out l\u00e0 12:00 gi\u1edd tr\u01b0a v\u00e0 th\u1eddi gian check-in l\u00e0 14:00 gi\u1edd, nh\u00e2n vi\u00ean ti\u1ebfp t\u00e2n c\u1ea7n ph\u1ea3i xem x\u00e9t tr\u01b0\u1eddng h\u1ee3p n\u00e0y c\u1ea9n th\u1eadn. M\u1ed9t s\u1ed1 kh\u00e1ch c\u00f3 th\u1ec3 y\u00eau c\u1ea7u late check-out, nh\u01b0ng vi\u1ec7c n\u00e0y c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn vi\u1ec7c s\u1eafp x\u1ebfp cho kh\u00e1ch m\u1edbi \u0111\u1ebfn v\u00e0 c\u00f4ng vi\u1ec7c l\u00e0m s\u1ea1ch ph\u00f2ng c\u1ee7a b\u1ed9 ph\u1eadn housekeeping trong th\u1eddi gian cao \u0111i\u1ec3m. Nh\u00e2n vi\u00ean ti\u1ebfp t\u00e2n n\u00ean th\u00f4ng b\u00e1o tr\u01b0\u1edbc ch\u00ednh s\u00e1ch v\u00e0 chi ph\u00ed late check-out cho kh\u00e1ch \u0111\u1ec3 tr\u00e1nh b\u1ea5t k\u1ef3 hi\u1ec3u l\u1ea7m n\u00e0o.<\/p>\n

    Ngo\u00e0i ra, c\u00f2n c\u00f3 d\u1ecbch v\u1ee5 check-out nhanh (express check-out) d\u00e0nh cho kh\u00e1ch l\u1ebb, nh\u1eb1m t\u1ed1i \u01b0u h\u00f3a ti\u1ec7n nghi cho kh\u00e1ch v\u00e0 tr\u00e1nh kh\u00e1ch ph\u1ea3i x\u1ebfp h\u00e0ng \u0111\u1ee3i v\u00e0o th\u1eddi gian cao \u0111i\u1ec3m. Nh\u00e2n vi\u00ean ti\u1ebfp t\u00e2n cung c\u1ea5p m\u1eabu bi\u1ec3u v\u00e0 h\u00f3a \u0111\u01a1n thanh to\u00e1n cho kh\u00e1ch m\u1ed9t ng\u00e0y tr\u01b0\u1edbc khi kh\u00e1ch check-out \u0111\u1ec3 kh\u00e1ch c\u00f3 th\u1ec3 ki\u1ec3m tra v\u00e0 \u0111i\u1ec1n th\u00f4ng tin \u1ee7y quy\u1ec1n thanh to\u00e1n t\u1eeb th\u1ebb t\u00edn d\u1ee5ng. Kh\u00e1ch ch\u1ec9 c\u1ea7n \u0111i\u1ec1n th\u00f4ng tin c\u1ea7n thi\u1ebft t\u1eeb th\u1ebb t\u00edn d\u1ee5ng \u0111\u1ec3 \u1ee7y quy\u1ec1n thanh to\u00e1n. Nh\u00e2n vi\u00ean ti\u1ebfp t\u00e2n ki\u1ec3m tra t\u00ednh kh\u1ea3 thi c\u1ee7a th\u1ebb t\u00edn d\u1ee5ng. Sau khi m\u1eabu \u1ee7y quy\u1ec1n \u0111\u01b0\u1ee3c \u0111i\u1ec1n, kh\u00e1ch ch\u1ec9 c\u1ea7n \u0111\u1eb7t v\u00e0o h\u1ed9p d\u1ecbch v\u1ee5 check-out nhanh t\u1ea1i qu\u1ea7y ti\u1ebfp t\u00e2n tr\u01b0\u1edbc ho\u1eb7c khi check-in.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Check-out l\u00e0 thu\u1eadt ng\u1eef ch\u1ec9 c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ea7n thi\u1ebft c\u1ee7a c\u00e1c b\u1ed9 ph\u1eadn li\u00ean quan \u0111\u1ebfn c\u00e1c b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n, bu\u1ed3ng ph\u00f2ng, thu ng\u00e2n, k\u1ebf to\u00e1n… \u0111\u1ec3 l\u00e0m c\u00e1c th\u1ee7 t\u1ee5c \u0111\u1ec3 kh\u00e1ch r\u1eddi \u0111i kh\u1ecfi n\u01a1i l\u01b0u tr\u00fa. T\u00f9y theo t\u1eebng c\u01a1 s\u1edf l\u01b0u tr\u00fa m\u00e0 c\u00f3 c\u00e1c quy t\u00ecnh kh\u00e1c nhau. […]<\/p>\n","protected":false},"author":1,"featured_media":395498,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[172,109],"tags":[126,63],"class_list":["post-395497","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nghe-du-lich","category-nghiep-vu-nghe-khach-san","tag-check-out","tag-khach-san"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=395497"}],"version-history":[{"count":2,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395497\/revisions"}],"predecessor-version":[{"id":395503,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395497\/revisions\/395503"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/395498"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=395497"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=395497"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=395497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}