{"id":395474,"date":"2023-11-11T13:34:01","date_gmt":"2023-11-11T13:34:01","guid":{"rendered":"https:\/\/otavietnam.com\/?p=395474"},"modified":"2023-12-09T13:33:01","modified_gmt":"2023-12-09T13:33:01","slug":"5-ky-nang-can-trau-doi-cho-nhan-vien-sale-khach-san","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/5-ky-nang-can-trau-doi-cho-nhan-vien-sale-khach-san\/","title":{"rendered":"5 k\u1ef9 n\u0103ng c\u1ea7n trau d\u1ed3i cho nh\u00e2n vi\u00ean Sale kh\u00e1ch s\u1ea1n"},"content":{"rendered":"
\n

Khi n\u00f3i \u0111\u1ebfn ngh\u1ec1 b\u00e1n h\u00e0ng trong l\u0129nh v\u1ef1c kh\u00e1ch s\u1ea1n, kh\u00f4ng ch\u1ec9 c\u1ea7n s\u1ef1 hi\u1ec3u bi\u1ebft chuy\u00ean m\u00f4n v\u1eefng v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5, nh\u00e2n vi\u00ean Sale kh\u00e1ch s\u1ea1n<\/strong> c\u00f2n c\u1ea7n ph\u1ea3i s\u1edf h\u1eefu m\u1ed9t lo\u1ea1t k\u1ef9 n\u0103ng m\u1ec1m \u0111\u1ec3 t\u1ea1o \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c v\u00e0 th\u00fac \u0111\u1ea9y doanh s\u1ed1 b\u00e1n h\u00e0ng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng k\u1ef9 n\u0103ng quan tr\u1ecdng m\u00e0 Sale kh\u00e1ch s\u1ea1n<\/a><\/strong> n\u00ean ph\u00e1t tri\u1ec3n<\/p>\n

K\u1ef9 n\u0103ng giao ti\u1ebfp c\u1ee7a nh\u00e2n vi\u00ean sale ph\u00f2ng kh\u00e1ch s\u1ea1n<\/strong><\/h2>\n

Giao ti\u1ebfp l\u00e0 y\u1ebfu t\u1ed1 h\u00e0ng \u0111\u1ea7u \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi l\u00e0m Sales. S\u1ef1 kh\u00e9o l\u00e9o trong giao ti\u1ebfp kh\u00f4ng ch\u1ec9 gi\u00fap x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 t\u1ed1t v\u1edbi kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n l\u00e0m t\u0103ng kh\u1ea3 n\u0103ng thuy\u1ebft ph\u1ee5c.<\/p>\n

Ng\u00e0nh c\u00f4ng nghi\u1ec7p kh\u00e1ch s\u1ea1n \u0111\u00f2i h\u1ecfi kh\u00f4ng ch\u1ec9 s\u1ef1 chuy\u00ean nghi\u1ec7p v\u1ec1 s\u1ea3n ph\u1ea9m m\u00e0 c\u00f2n \u0111\u00f2i h\u1ecfi nh\u1eefng k\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t. Nh\u00e2n vi\u00ean Sale ph\u00f2ng trong kh\u00e1ch s\u1ea1n ph\u1ea3i l\u00e0 nh\u1eefng ng\u01b0\u1eddi giao ti\u1ebfp xu\u1ea5t s\u1eafc \u0111\u1ec3 t\u1ea1o ra \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c, thu h\u00fat kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ea3m b\u1ea3o doanh s\u1ed1 b\u00e1n h\u00e0ng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng k\u1ef9 n\u0103ng giao ti\u1ebfp quan tr\u1ecdng m\u00e0 h\u1ecd c\u1ea7n ph\u1ea3i ph\u00e1t tri\u1ec3n:<\/p>\n

    \n
  1. Ng\u00f4n Ng\u1eef Linh Ho\u1ea1t:<\/strong>\n
      \n
    • Kh\u1ea3 n\u0103ng s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng l\u00e0 quan tr\u1ecdng. T\u1eeb ng\u00f4n ng\u1eef ch\u00ednh th\u1ee9c trong g\u1eb7p \u0111\u1ed1i t\u00e1c \u0111\u1ebfn ng\u00f4n ng\u1eef th\u00e2n thi\u1ec7n v\u00e0 l\u00f4i cu\u1ed1n khi n\u00f3i chuy\u1ec7n v\u1edbi kh\u00e1ch du l\u1ecbch, s\u1ef1 linh ho\u1ea1t trong ng\u00f4n ng\u1eef l\u00e0 ch\u00eca kh\u00f3a th\u00e0nh c\u00f4ng.<\/li>\n<\/ul>\n<\/li>\n
    • L\u1eafng Nghe Hi\u1ec7u Qu\u1ea3:<\/strong>\n
        \n
      • L\u1eafng nghe l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng trong giao ti\u1ebfp. Nh\u00e2n vi\u00ean Sale c\u1ea7n ph\u1ea3i hi\u1ec3u r\u00f5 nhu c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng th\u00f4ng qua vi\u1ec7c l\u1eafng nghe ch\u00e2n th\u00e0nh. \u0110i\u1ec1u n\u00e0y gi\u00fap h\u1ecd t\u01b0 v\u1ea5n v\u00e0 \u0111\u1ec1 xu\u1ea5t gi\u1ea3i ph\u00e1p m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c.<\/li>\n<\/ul>\n<\/li>\n
      • T\u01b0 Duy T\u00edch C\u1ef1c:<\/strong>\n
          \n
        • S\u1ef1 t\u00edch c\u1ef1c trong t\u01b0 duy v\u00e0 giao ti\u1ebfp gi\u00fap t\u1ea1o ra m\u1ed9t kh\u00f4ng kh\u00ed t\u00edch c\u1ef1c trong cu\u1ed9c tr\u00f2 chuy\u1ec7n. S\u1ef1 l\u1ea1c quan v\u00e0 ni\u1ec1m tin v\u00e0o s\u1ea3n ph\u1ea9m s\u1ebd lan t\u1ecfa \u0111\u1ebfn kh\u00e1ch h\u00e0ng, t\u0103ng kh\u1ea3 n\u0103ng thuy\u1ebft ph\u1ee5c.<\/li>\n<\/ul>\n<\/li>\n
        • K\u1ef9 Thu\u1eadt N\u00f3i Chuy\u1ec7n Thuy\u1ebft Ph\u1ee5c:<\/strong>\n
            \n
          • S\u1eed d\u1ee5ng k\u1ef9 thu\u1eadt n\u00f3i chuy\u1ec7n thuy\u1ebft ph\u1ee5c gi\u00fap nh\u00e2n vi\u00ean Sale truy\u1ec1n \u0111\u1ea1t th\u00f4ng \u0111i\u1ec7p c\u1ee7a h\u1ecd m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng v\u00e0 h\u1ea5p d\u1eabn. S\u1ef1 s\u00e1ng t\u1ea1o trong c\u00e1ch di\u1ec5n \u0111\u1ea1t gi\u00fap s\u1ea3n ph\u1ea9m tr\u1edf n\u00ean h\u1ea5p d\u1eabn h\u01a1n.<\/li>\n<\/ul>\n<\/li>\n
          • Giao Ti\u1ebfp \u0110a K\u00eanh:<\/strong>\n
              \n
            • Kh\u1ea3 n\u0103ng giao ti\u1ebfp qua nhi\u1ec1u k\u00eanh, t\u1eeb g\u1eb7p tr\u1ef1c ti\u1ebfp, \u0111i\u1ec7n tho\u1ea1i \u0111\u1ebfn email, gi\u00fap nh\u00e2n vi\u00ean Sale c\u00f3 th\u1ec3 duy tr\u00ec m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch linh ho\u1ea1t v\u00e0 hi\u1ec7u qu\u1ea3.<\/li>\n<\/ul>\n<\/li>\n
            • Th\u00edch \u1ee8ng Giao Ti\u1ebfp theo \u0110\u1ed1i T\u01b0\u1ee3ng:<\/strong>\n
                \n
              • \u0110\u1ed1i m\u1eb7t v\u1edbi nhi\u1ec1u \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng kh\u00e1c nhau, nh\u00e2n vi\u00ean Sale ph\u1ea3i c\u00f3 kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng giao ti\u1ebfp. S\u1ef1 ch\u00e2n th\u00e0nh v\u00e0 s\u1ef1 th\u1ea5u hi\u1ec3u \u0111\u1ed1i t\u01b0\u1ee3ng gi\u00fap h\u1ecd t\u1ea1o ra m\u1ed9t k\u1ebft n\u1ed1i m\u1ea1nh m\u1ebd.<\/li>\n<\/ul>\n<\/li>\n
              • Giao Ti\u1ebfp T\u00edch H\u1ee3p C\u00f4ng Ngh\u1ec7:<\/strong>\n
                  \n
                • S\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u1ec3 giao ti\u1ebfp hi\u1ec7u qu\u1ea3. H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng, email t\u1ef1 \u0111\u1ed9ng, v\u00e0 c\u00e1c \u1ee9ng d\u1ee5ng tr\u1ef1c tuy\u1ebfn kh\u00e1c gi\u00fap t\u1ed1i \u01b0u h\u00f3a qu\u00e1 tr\u00ecnh giao ti\u1ebfp v\u00e0 theo d\u00f5i th\u00f4ng tin.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n

                  K\u1ef9 n\u0103ng giao ti\u1ebfp xu\u1ea5t s\u1eafc kh\u00f4ng ch\u1ec9 gi\u00fap nh\u00e2n vi\u00ean Sale kh\u00e1ch s\u1ea1n th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 m\u00e0 c\u00f2n x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i v\u1edbi kh\u00e1ch h\u00e0ng. S\u1ef1 chuy\u00ean nghi\u1ec7p v\u00e0 t\u1eadn t\u00e2m trong giao ti\u1ebfp ch\u00ednh l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh s\u1ef1 th\u00e0nh c\u00f4ng trong vi\u1ec7c b\u00e1n ph\u00f2ng v\u00e0 duy tr\u00ec kh\u00e1ch h\u00e0ng trung th\u00e0nh.<\/p>\n

                  \"5
                  5 Ky Nang Can Trau Doi Cho Nhan Vien Sale Khach San1 1422×800<\/figcaption><\/figure>\n

                  Nh\u00e2n vi\u00ean Sale kh\u00e1ch s\u1ea1n ph\u1ea3i th\u1ec3 hi\u1ec7n \u0111\u01b0\u1ee3c t\u00e1c phong chuy\u00ean nghi\u1ec7p<\/strong><\/h2>\n

                  T\u00e1c phong c\u1ee7a nh\u00e2n vi\u00ean sale khi g\u1eb7p kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 h\u00ecnh th\u1ee9c giao ti\u1ebfp, m\u00e0 c\u00f2n l\u00e0 b\u1ee9c tranh to\u00e0n di\u1ec7n v\u1ec1 s\u1ef1 chuy\u00ean nghi\u1ec7p, t\u00f4n tr\u1ecdng v\u00e0 kh\u1ea3 n\u0103ng t\u1ea1o \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 \u0111i\u1ec3m quan tr\u1ecdng v\u1ec1 t\u00e1c phong c\u1ee7a nh\u00e2n vi\u00ean sale khi giao ti\u1ebfp hay g\u1eb7p kh\u00e1ch h\u00e0ng:<\/p>\n

                    \n
                  1. L\u1ecbch S\u1ef1 v\u00e0 Chuy\u00ean Nghi\u1ec7p:<\/strong>\n
                      \n
                    • T\u00e1c phong l\u1ecbch s\u1ef1 v\u00e0 chuy\u00ean nghi\u1ec7p l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t. Nh\u00e2n vi\u00ean sale c\u1ea7n ph\u1ea3i t\u1ecf ra chuy\u00ean nghi\u1ec7p t\u1eeb c\u00e1ch \u0103n m\u1eb7c, di chuy\u1ec3n \u0111\u1ebfn c\u00e1ch giao ti\u1ebfp, \u0111\u1ec3 t\u1ea1o ra \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c t\u1eeb \u0111\u1ea7u ti\u00ean.<\/li>\n<\/ul>\n<\/li>\n
                    • Giao Ti\u1ebfp Linh Ho\u1ea1t:<\/strong>\n
                        \n
                      • Kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng giao ti\u1ebfp theo \u0111\u1ed1i t\u01b0\u1ee3ng l\u00e0 k\u1ef9 n\u0103ng quan tr\u1ecdng. T\u00e1c phong linh ho\u1ea1t gi\u00fap nh\u00e2n vi\u00ean sale t\u1ea1o ra s\u1ef1 tho\u1ea3i m\u00e1i v\u00e0 g\u1ea7n g\u0169i, t\u0103ng c\u01a1 h\u1ed9i t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng tr\u00f2 chuy\u1ec7n t\u00edch c\u1ef1c.<\/li>\n<\/ul>\n<\/li>\n
                      • Th\u1ea5u Hi\u1ec3u Kh\u00e1ch H\u00e0ng:<\/strong>\n
                          \n
                        • T\u00e1c phong c\u1ee7a nh\u00e2n vi\u00ean sale c\u1ea7n ph\u1ea3n \u00e1nh s\u1ef1 th\u1ea5u hi\u1ec3u v\u1ec1 nhu c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng. S\u1ef1 l\u1eafng nghe v\u00e0 s\u1ef1 ch\u00e2n th\u00e0nh trong giao ti\u1ebfp gi\u00fap x\u00e2y d\u1ef1ng m\u1ed9t m\u00f4i tr\u01b0\u1eddng tin c\u1eady v\u00e0 g\u1ea7n g\u0169i.<\/li>\n<\/ul>\n<\/li>\n
                        • S\u1ef1 T\u1eadn T\u00e2m v\u00e0 Nhi\u1ec7t Huy\u1ebft:<\/strong>\n
                            \n
                          • T\u00e1c phong t\u1eadn t\u00e2m v\u00e0 nhi\u1ec7t huy\u1ebft l\u00e0m n\u1ed5i b\u1eadt nh\u00e2n vi\u00ean sale. S\u1ef1 passion v\u00e0 l\u00f2ng \u0111am m\u00ea gi\u00fap t\u1ea1o ra m\u1ed9t \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c, khuy\u1ebfn kh\u00edch kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y h\u1ecd \u0111ang \u0111\u01b0\u1ee3c ch\u0103m s\u00f3c t\u1eadn t\u00ecnh.<\/li>\n<\/ul>\n<\/li>\n
                          • S\u1ef1 T\u1ef1 Tin v\u00e0 Hi\u1ec3u Bi\u1ebft S\u1ea3n Ph\u1ea9m:<\/strong>\n
                              \n
                            • S\u1ef1 t\u1ef1 tin trong giao ti\u1ebfp k\u1ebft h\u1ee3p v\u1edbi hi\u1ec3u bi\u1ebft s\u00e2u r\u1ed9ng v\u1ec1 s\u1ea3n ph\u1ea9m gi\u00fap nh\u00e2n vi\u00ean sale tr\u1edf th\u00e0nh ngu\u1ed3n th\u00f4ng tin \u0111\u00e1ng tin c\u1eady. S\u1ef1 ch\u1eafc ch\u1eafn v\u00e0 ki\u1ebfn th\u1ee9c v\u1eefng v\u1ec1 s\u1ea3n ph\u1ea9m t\u1ea1o ni\u1ec1m tin t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<\/li>\n
                            • Ki\u1ec3m So\u00e1t C\u1ea3m X\u00fac:<\/strong>\n
                                \n
                              • T\u00e1c phong c\u1ea7n ph\u1ea3i ki\u1ec3m so\u00e1t t\u1ed1t c\u1ea3m x\u00fac. S\u1ef1 b\u00ecnh t\u0129nh v\u00e0 ki\u00ean nh\u1eabn trong t\u00ecnh hu\u1ed1ng kh\u00f3 kh\u0103n gi\u00fap duy tr\u00ec giao ti\u1ebfp t\u00edch c\u1ef1c v\u00e0 x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng m\u1ed9t c\u00e1ch chuy\u00ean nghi\u1ec7p.<\/li>\n<\/ul>\n<\/li>\n
                              • S\u1eed D\u1ee5ng Ng\u00f4n Ng\u1eef D\u1ec5 Hi\u1ec3u:<\/strong>\n
                                  \n
                                • T\u00e1c phong trong giao ti\u1ebfp c\u1ea7n ph\u1ea3i s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef d\u1ec5 hi\u1ec3u, tr\u00e1nh s\u1eed d\u1ee5ng c\u00e1c thu\u1eadt ng\u1eef ph\u1ee9c t\u1ea1p kh\u00f4ng c\u1ea7n thi\u1ebft. S\u1ef1 r\u00f5 r\u00e0ng v\u00e0 d\u1ec5 hi\u1ec3u gi\u00fap kh\u00e1ch h\u00e0ng hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 s\u1ea3n ph\u1ea9m.<\/li>\n<\/ul>\n<\/li>\n
                                • T\u1ea1o Ra S\u1ef1 T\u01b0\u01a1ng T\u00e1c:<\/strong>\n
                                    \n
                                  • T\u00e1c phong c\u1ee7a nh\u00e2n vi\u00ean sale c\u1ea7n khuy\u1ebfn kh\u00edch s\u1ef1 t\u01b0\u01a1ng t\u00e1c. Vi\u1ec7c \u0111\u1eb7t c\u00e2u h\u1ecfi, l\u1eafng nghe ph\u1ea3n h\u1ed3i, v\u00e0 th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m gi\u00fap t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng giao ti\u1ebfp t\u00edch c\u1ef1c.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n

                                    T\u00f3m l\u1ea1i, t\u00e1c phong c\u1ee7a nh\u00e2n vi\u00ean sale kh\u00f4ng ch\u1ec9 l\u00e0 c\u00e1ch h\u1ecd n\u00f3i chuy\u1ec7n, m\u00e0 c\u00f2n l\u00e0 c\u00e1ch h\u1ecd bi\u1ec3u \u0111\u1ea1t b\u1ea3n th\u00e2n v\u00e0 t\u1ea1o ra \u1ea5n t\u01b0\u1ee3ng. T\u00ednh chuy\u00ean nghi\u1ec7p, s\u1ef1 l\u1ecbch s\u1ef1, v\u00e0 kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng gi\u00fap x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1eefng ch\u1eafc v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n

                                    \"5
                                    5 Ky Nang Can Trau Doi Cho Nhan Vien Sale Khach San3 1200×800<\/figcaption><\/figure>\n

                                    K\u1ef9 N\u0103ng Ph\u00e2n T\u00edch v\u00e0 Thuy\u1ebft Ph\u1ee5c<\/strong><\/h2>\n

                                    Trong ng\u00e0nh c\u00f4ng nghi\u1ec7p kh\u00e1ch s\u1ea1n, nh\u00e2n vi\u00ean Sale kh\u00f4ng ch\u1ec9 \u0111\u00f3ng vai tr\u00f2 l\u00e0 ng\u01b0\u1eddi b\u00e1n h\u00e0ng m\u00e0 c\u00f2n l\u00e0 ng\u01b0\u1eddi t\u01b0 v\u1ea5n, l\u00e0m vi\u1ec7c ch\u1eb7t ch\u1ebd v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a h\u1ecd. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng k\u1ef9 n\u0103ng quan tr\u1ecdng v\u1ec1 ph\u00e2n t\u00edch v\u00e0 thuy\u1ebft ph\u1ee5c m\u00e0 nh\u00e2n vi\u00ean Sale c\u1ea7n ph\u1ea3i s\u1edf h\u1eefu:<\/p>\n

                                      \n
                                    1. Ph\u00e2n T\u00edch Nhu C\u1ea7u Kh\u00e1ch H\u00e0ng:<\/strong>\n
                                        \n
                                      • Kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch nhu c\u1ea7u kh\u00e1ch h\u00e0ng l\u00e0 ch\u00eca kh\u00f3a m\u1edf c\u00e1nh c\u1eeda cho s\u1ef1 th\u00e0nh c\u00f4ng. Nh\u00e2n vi\u00ean Sale c\u1ea7n t\u00ecm hi\u1ec3u s\u00e2u r\u1ed9ng v\u1ec1 mong mu\u1ed1n, d\u1ef1 \u0111\u1ecbnh v\u00e0 k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u1ec1 xu\u1ea5t s\u1ea3n ph\u1ea9m ph\u00f9 h\u1ee3p.<\/li>\n<\/ul>\n<\/li>\n
                                      • Hi\u1ec3u Bi\u1ebft S\u00e2u S\u1eafc v\u1ec1 S\u1ea3n Ph\u1ea9m:<\/strong>\n
                                          \n
                                        • \u0110\u1ec3 thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng, nh\u00e2n vi\u00ean Sale ph\u1ea3i c\u00f3 ki\u1ebfn th\u1ee9c chuy\u00ean s\u00e2u v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a kh\u00e1ch s\u1ea1n. S\u1ef1 hi\u1ec3u bi\u1ebft s\u00e2u r\u1ed9ng gi\u00fap h\u1ecd ch\u1ee9ng minh gi\u00e1 tr\u1ecb th\u1ef1c s\u1ef1 c\u1ee7a s\u1ea3n ph\u1ea9m \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<\/li>\n
                                        • L\u1eafng Nghe Ch\u00e2n Th\u00e0nh:<\/strong>\n
                                            \n
                                          • K\u1ef9 n\u0103ng l\u1eafng nghe l\u00e0 quan tr\u1ecdng \u0111\u1ec3 hi\u1ec3u r\u00f5 nhu c\u1ea7u v\u00e0 quan t\u00e2m c\u1ee7a kh\u00e1ch h\u00e0ng. Nh\u00e2n vi\u00ean Sale c\u1ea7n l\u1eafng nghe ch\u00e2n th\u00e0nh \u0111\u1ec3 t\u1ea1o ra c\u00e1c gi\u1ea3i ph\u00e1p t\u1ed1i \u01b0u v\u00e0 th\u00edch h\u1ee3p.<\/li>\n<\/ul>\n<\/li>\n
                                          • Ph\u00e2n T\u00edch Th\u1ecb Tr\u01b0\u1eddng:<\/strong>\n
                                              \n
                                            • Theo d\u00f5i v\u00e0 ph\u00e2n t\u00edch th\u1ecb tr\u01b0\u1eddng l\u00e0 k\u1ef9 n\u0103ng kh\u00f4ng th\u1ec3 thi\u1ebfu. Nh\u00e2n vi\u00ean Sale c\u1ea7n n\u1eafm b\u1eaft th\u00f4ng tin v\u1ec1 xu h\u01b0\u1edbng, gi\u00e1 c\u1ea3 c\u1ea1nh tranh, v\u00e0 nh\u1eefng thay \u0111\u1ed5i trong nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh chi\u1ebfn l\u01b0\u1ee3c b\u00e1n h\u00e0ng.<\/li>\n<\/ul>\n<\/li>\n
                                            • T\u1ea1o Ra C\u00e2u Chuy\u1ec7n Thuy\u1ebft Ph\u1ee5c:<\/strong>\n
                                                \n
                                              • S\u1eed d\u1ee5ng k\u1ef9 thu\u1eadt thuy\u1ebft ph\u1ee5c \u0111\u1ec3 t\u1ea1o ra c\u00e2u chuy\u1ec7n h\u1ea5p d\u1eabn v\u1ec1 s\u1ea3n ph\u1ea9m. Vi\u1ec7c bi\u1ebfn th\u00f4ng tin kh\u00f4 khan th\u00e0nh c\u00e2u chuy\u1ec7n s\u1ed1ng \u0111\u1ed9ng gi\u00fap kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng h\u00ecnh dung v\u00e0 \u0111\u1ed3ng thu\u1eadn.<\/li>\n<\/ul>\n<\/li>\n
                                              • X\u00e2y D\u1ef1ng L\u1ee3i \u00cdch C\u1ee5 Th\u1ec3:<\/strong>\n
                                                  \n
                                                • Thay v\u00ec n\u00f3i v\u1ec1 t\u00ednh n\u0103ng c\u1ee7a s\u1ea3n ph\u1ea9m, nh\u00e2n vi\u00ean Sale t\u1eadp trung v\u00e0o vi\u1ec7c x\u00e2y d\u1ef1ng l\u1ee3i \u00edch c\u1ee5 th\u1ec3 m\u00e0 kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c khi s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m. \u0110i\u1ec1u n\u00e0y gi\u00fap l\u00e0m n\u1ed5i b\u1eadt gi\u00e1 tr\u1ecb th\u1ef1c s\u1ef1.<\/li>\n<\/ul>\n<\/li>\n
                                                • Th\u00edch \u1ee8ng Chi\u1ebfn L\u01b0\u1ee3c Thuy\u1ebft Ph\u1ee5c:<\/strong>\n
                                                    \n
                                                  • M\u1ed7i kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t tr\u01b0\u1eddng h\u1ee3p ri\u00eang bi\u1ec7t. Nh\u00e2n vi\u00ean Sale c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng chi\u1ebfn l\u01b0\u1ee3c thuy\u1ebft ph\u1ee5c t\u00f9y thu\u1ed9c v\u00e0o \u0111\u1eb7c \u0111i\u1ec3m v\u00e0 \u0111\u00f2i h\u1ecfi c\u1ee5 th\u1ec3 c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<\/li>\n
                                                  • Ch\u1ee9ng Minh Gi\u00e1 Tr\u1ecb v\u1edbi D\u1eef Li\u1ec7u:<\/strong>\n
                                                      \n
                                                    • S\u1eed d\u1ee5ng d\u1eef li\u1ec7u v\u00e0 th\u00f4ng tin s\u1ed1 \u0111\u1ec3 ch\u1ee9ng minh gi\u00e1 tr\u1ecb c\u1ee7a s\u1ea3n ph\u1ea9m. Nh\u1eefng con s\u1ed1 v\u00e0 d\u1eef li\u1ec7u c\u1ee5 th\u1ec3 gi\u00fap t\u1ea1o ra s\u1ef1 tin t\u01b0\u1edfng t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n

                                                      K\u1ebft h\u1ee3p k\u1ef9 n\u0103ng ph\u00e2n t\u00edch v\u00e0 thuy\u1ebft ph\u1ee5c, nh\u00e2n vi\u00ean Sale kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 kh\u00f4ng ch\u1ec9 \u0111\u01b0a ra nh\u1eefng \u0111\u1ec1 xu\u1ea5t h\u1ea5p d\u1eabn m\u00e0 c\u00f2n t\u1ea1o ra m\u1ed9t tr\u1ea3i nghi\u1ec7m mua s\u1eafm t\u00edch c\u1ef1c, \u0111\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7 nhu c\u1ea7u v\u00e0 mong \u0111\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

                                                      \"5
                                                      5 Ky Nang Can Trau Doi Cho Nhan Vien Sale Khach San2 1422×800<\/figcaption><\/figure>\n

                                                      Nh\u00e2n vi\u00ean sale kh\u00e1ch s\u1ea1n c\u1ea7n \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u1ec3 t\u0103ng s\u1ee9c m\u1ea1nh v\u00e0 hi\u1ec3u r\u00f5 v\u1ec1 kh\u00e1ch h\u00e0ng<\/h2>\n

                                                      Trong th\u1eddi \u0111\u1ea1i c\u00f4ng ngh\u1ec7 ng\u00e0y nay, s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng truy\u1ec1n th\u1ed1ng v\u00e0 \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin mang l\u1ea1i nh\u1eefng c\u01a1 h\u1ed9i m\u1edbi v\u00e0 hi\u1ec7u su\u1ea5t t\u0103ng cao cho nh\u00e2n vi\u00ean Sale trong l\u0129nh v\u1ef1c kh\u00e1ch s\u1ea1n. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1ch m\u00e0 nh\u00e2n vi\u00ean Sale c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u1ec3 t\u00ecm ki\u1ebfm v\u00e0 \u0111\u00e0m ph\u00e1n v\u1edbi kh\u00e1ch h\u00e0ng:<\/p>\n

                                                        \n
                                                      1. S\u1eed D\u1ee5ng H\u1ec7 Th\u1ed1ng Qu\u1ea3n L\u00fd Kh\u00e1ch S\u1ea1n (PMS):<\/strong>\n
                                                          \n
                                                        • H\u1ec7 th\u1ed1ng PMS gi\u00fap nh\u00e2n vi\u00ean Sale n\u1eafm b\u1eaft th\u00f4ng tin chi ti\u1ebft v\u1ec1 ph\u00f2ng, gi\u00e1 c\u1ea3, v\u00e0 t\u00ecnh tr\u1ea1ng ph\u00f2ng ngay t\u1eeb m\u00e1y t\u00ednh ho\u1eb7c thi\u1ebft b\u1ecb di \u0111\u1ed9ng. \u0110i\u1ec1u n\u00e0y gi\u00fap h\u1ecd c\u1eadp nh\u1eadt th\u00f4ng tin nhanh ch\u00f3ng v\u00e0 \u0111\u01b0a ra c\u00e1c \u0111\u1ec1 xu\u1ea5t linh ho\u1ea1t cho kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<\/li>\n
                                                        • K\u00eanh \u0110\u1eb7t Ph\u00f2ng Tr\u1ef1c Tuy\u1ebfn (OTAs):<\/strong>\n
                                                            \n
                                                          • Nh\u00e2n vi\u00ean Sale c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng c\u00e1c k\u00eanh \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn \u0111\u1ec3 n\u1eafm b\u1eaft xu h\u01b0\u1edbng v\u00e0 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. S\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd k\u00eanh (Channel Manager) gi\u00fap h\u1ecd duy tr\u00ec \u0111\u1ed3ng b\u1ed9 th\u00f4ng tin tr\u00ean nhi\u1ec1u n\u1ec1n t\u1ea3ng.<\/li>\n<\/ul>\n<\/li>\n
                                                          • Chatbot v\u00e0 T\u01b0 v\u1ea5n Tr\u1ef1c Tuy\u1ebfn:<\/strong>\n
                                                              \n
                                                            • S\u1eed d\u1ee5ng chatbot \u0111\u1ec3 cung c\u1ea5p th\u00f4ng tin t\u1ee9c th\u00ec v\u00e0 tr\u1ef1c tuy\u1ebfn gi\u00fap nh\u00e2n vi\u00ean Sale ti\u1ebfp c\u1eadn v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng ngay t\u1eeb trang web kh\u00e1ch s\u1ea1n. T\u01b0 v\u1ea5n tr\u1ef1c tuy\u1ebfn qua chatbot gi\u00fap kh\u00e1ch h\u00e0ng c\u00f3 c\u00e2u tr\u1ea3 l\u1eddi nhanh ch\u00f3ng v\u00e0 t\u1eadn h\u01b0\u1edfng tr\u1ea3i nghi\u1ec7m thu\u1eadn ti\u1ec7n.<\/li>\n<\/ul>\n<\/li>\n
                                                            • Email Marketing T\u00edch H\u1ee3p:<\/strong>\n
                                                                \n
                                                              • \u00c1p d\u1ee5ng email marketing th\u00f4ng minh v\u00e0 t\u00edch h\u1ee3p v\u1edbi h\u1ec7 th\u1ed1ng CRM (Qu\u1ea3n l\u00fd m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng) \u0111\u1ec3 g\u1eedi th\u00f4ng \u0111i\u1ec7p t\u00f9y ch\u1ec9nh v\u00e0 \u01b0u \u0111\u00e3i \u0111\u1eb7c bi\u1ec7t \u0111\u1ebfn t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y gi\u00fap t\u0103ng kh\u1ea3 n\u0103ng m\u1edf v\u00e0 chuy\u1ec3n \u0111\u1ed5i.<\/li>\n<\/ul>\n<\/li>\n
                                                              • C\u00f4ng C\u1ee5 \u0110\u00e0m Ph\u00e1n Tr\u1ef1c Tuy\u1ebfn:<\/strong>\n
                                                                  \n
                                                                • S\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 \u0111\u00e0m ph\u00e1n tr\u1ef1c tuy\u1ebfn gi\u00fap nh\u00e2n vi\u00ean Sale th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi video, trao \u0111\u1ed5i v\u0103n b\u1ea3n, v\u00e0 th\u1eadm ch\u00ed \u0111\u00e0m ph\u00e1n gi\u00e1 c\u1ea3 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i g\u1eb7p tr\u1ef1c ti\u1ebfp. \u0110i\u1ec1u n\u00e0y ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 t\u0103ng t\u00ednh linh ho\u1ea1t trong qu\u00e1 tr\u00ecnh \u0111\u00e0m ph\u00e1n.<\/li>\n<\/ul>\n<\/li>\n
                                                                • S\u1eed D\u1ee5ng D\u1eef Li\u1ec7u Ph\u00e2n T\u00edch:<\/strong>\n
                                                                    \n
                                                                  • \u00c1p d\u1ee5ng c\u00f4ng ngh\u1ec7 d\u1eef li\u1ec7u ph\u00e2n t\u00edch \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t b\u00e1n h\u00e0ng, d\u1ef1 \u0111o\u00e1n xu h\u01b0\u1edbng v\u00e0 t\u1ed1i \u01b0u h\u00f3a chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng. D\u1eef li\u1ec7u gi\u00fap nh\u00e2n vi\u00ean Sale \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh th\u00f4ng minh v\u00e0 linh ho\u1ea1t.<\/li>\n<\/ul>\n<\/li>\n
                                                                  • \u1ee8ng D\u1ee5ng Ph\u01b0\u01a1ng Ph\u00e1p CRM Hi\u1ec7n \u0110\u1ea1i:<\/strong>\n
                                                                      \n
                                                                    • S\u1eed d\u1ee5ng c\u00e1c h\u1ec7 th\u1ed1ng CRM t\u00edch h\u1ee3p \u0111\u1ec3 qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng, theo d\u00f5i t\u00ecnh tr\u1ea1ng giao d\u1ecbch, v\u00e0 t\u1ea1o l\u1ecbch tr\u00ecnh c\u00f4ng vi\u1ec7c. \u0110i\u1ec1u n\u00e0y gi\u00fap t\u1ed1i \u01b0u h\u00f3a qu\u1ea3n l\u00fd m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<\/li>\n
                                                                    • Qu\u1ea3ng C\u00e1o \u0110\u1ecba \u0110i\u1ec3m v\u00e0 Qu\u1ea3ng C\u00e1o K\u00edch Th\u00edch (Geotargeting):<\/strong>\n
                                                                        \n
                                                                      • S\u1eed d\u1ee5ng qu\u1ea3ng c\u00e1o \u0111\u1ecba \u0111i\u1ec3m \u0111\u1ec3 \u0111\u01b0a ra th\u00f4ng b\u00e1o v\u00e0 \u01b0u \u0111\u00e3i \u0111\u1eb7c bi\u1ec7t khi kh\u00e1ch h\u00e0ng \u0111ang \u1edf g\u1ea7n khu v\u1ef1c kh\u00e1ch s\u1ea1n. Qu\u1ea3ng c\u00e1o k\u00edch th\u00edch gi\u00fap t\u0103ng c\u01b0\u1eddng s\u1ef1 ch\u00fa \u00fd v\u00e0 \u0111\u1ed9ng vi\u00ean kh\u00e1ch h\u00e0ng th\u1ef1c hi\u1ec7n \u0111\u1eb7t ph\u00f2ng.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n

                                                                        Vi\u1ec7c k\u1ebft h\u1ee3p c\u00f4ng ngh\u1ec7 v\u00e0o quy tr\u00ecnh b\u00e1n h\u00e0ng c\u1ee7a nh\u00e2n vi\u00ean Sale kh\u00f4ng ch\u1ec9 t\u0103ng c\u01b0\u1eddng hi\u1ec7u su\u1ea5t m\u00e0 c\u00f2n t\u1ea1o ra tr\u1ea3i nghi\u1ec7m \u0111\u1ed9c \u0111\u00e1o v\u00e0 thu\u1eadn l\u1ee3i cho kh\u00e1ch h\u00e0ng. S\u1ef1 linh ho\u1ea1t v\u00e0 s\u00e1ng t\u1ea1o trong vi\u1ec7c \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 n\u1eafm b\u1eaft c\u01a1 h\u1ed9i v\u00e0 th\u00e1ch th\u1ee9c trong ng\u00e0nh kh\u00e1ch s\u1ea1n ng\u00e0y nay.<\/p>\n

                                                                        \"5
                                                                        5 Ky Nang Can Trau Doi Cho Nhan Vien Sale Khach San4 1200×800<\/figcaption><\/figure>\n

                                                                        Nh\u1eefng k\u1ef9 n\u0103ng tr\u00ean kh\u00f4ng ch\u1ec9 gi\u00fap nh\u00e2n vi\u00ean Sale kh\u00e1ch s\u1ea1n l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 trong c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y m\u00e0 c\u00f2n t\u1ea1o ra tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c cho kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 \u0111\u1ea3m b\u1ea3o doanh s\u1ed1 b\u00e1n h\u00e0ng v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a \u0111\u1ed1i t\u00e1c. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 kh\u00f4ng ng\u1eebng n\u00e2ng cao v\u00e0 \u00e1p d\u1ee5ng nh\u1eefng k\u1ef9 n\u0103ng n\u00e0y m\u1ed9t c\u00e1ch linh ho\u1ea1t \u0111\u1ec3 th\u00edch \u1ee9ng v\u1edbi m\u00f4i tr\u01b0\u1eddng kinh doanh \u0111\u1ea7y bi\u1ebfn \u0111\u1ed9ng.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

                                                                        Khi n\u00f3i \u0111\u1ebfn ngh\u1ec1 b\u00e1n h\u00e0ng trong l\u0129nh v\u1ef1c kh\u00e1ch s\u1ea1n, kh\u00f4ng ch\u1ec9 c\u1ea7n s\u1ef1 hi\u1ec3u bi\u1ebft chuy\u00ean m\u00f4n v\u1eefng v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5, nh\u00e2n vi\u00ean Sale kh\u00e1ch s\u1ea1n c\u00f2n c\u1ea7n ph\u1ea3i s\u1edf h\u1eefu m\u1ed9t lo\u1ea1t k\u1ef9 n\u0103ng m\u1ec1m \u0111\u1ec3 t\u1ea1o \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c v\u00e0 th\u00fac \u0111\u1ea9y doanh s\u1ed1 b\u00e1n h\u00e0ng. D\u01b0\u1edbi […]<\/p>\n","protected":false},"author":1,"featured_media":395791,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"bottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"17","hide":""},"footnotes":""},"categories":[17],"tags":[63,124,125],"class_list":["post-395474","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing","tag-khach-san","tag-sale-khach-san","tag-sale-phong"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395474","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=395474"}],"version-history":[{"count":3,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395474\/revisions"}],"predecessor-version":[{"id":396680,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/395474\/revisions\/396680"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/395791"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=395474"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=395474"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=395474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}