V\u1eady kh\u00e1ch s\u1ea1n c\u1ea7n g\u1eedi nh\u1eefng lo\u1ea1i email (g\u1ecdi l\u00e0 email marketing) n\u00e0o? T\u1ea1i sao ph\u1ea3i g\u1eedi email \u0111\u00f3? T\u00e1c d\u1ee5ng c\u1ee7a vi\u1ec7c g\u1eedi email \u1ea5y l\u00e0 g\u00ec?<\/p>\n T\u01b0\u01a1ng t\u1ef1 nh\u01b0 email truy\u1ec1n th\u1ed1ng, email marketing l\u00e0 d\u1ea1ng th\u01b0 \u0111i\u1ec7n t\u1eed mang n\u1ed9i dung c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c kh\u00e1ch s\u1ea1n g\u1eedi \u0111\u1ebfn kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i v\u00e0 kh\u00e1ch ti\u1ec1m n\u0103ng \u0111\u1ec3 ti\u1ebfp c\u1eadn, gi\u1edbi thi\u1ec7u v\u00e0 qu\u1ea3ng b\u00e1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 ch\u00ednh y\u1ebfu, t\u1eeb \u0111\u00f3 t\u0103ng c\u01a1 h\u1ed9i thuy\u1ebft ph\u1ee5c v\u00e0 b\u00e1n ph\u00f2ng, d\u1ecbch v\u1ee5 \u0111i k\u00e8m th\u00e0nh c\u00f4ng.<\/p>\n Email marketing c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c g\u1eedi d\u01b0\u1edbi d\u1ea1ng th\u01b0 t\u1ef1 \u0111\u1ed9ng ho\u1eb7c so\u1ea1n th\u1ea3o ri\u00eang cho t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch t\u01b0\u01a1ng \u1ee9ng n\u1ebfu c\u1ea7n.<\/p>\n Vi\u1ec7c kh\u00e1ch s\u1ea1n g\u1eedi c\u00e1c lo\u1ea1i email marketing t\u01b0\u01a1ng \u1ee9ng \u0111\u1ebfn cho kh\u00e1ch mang l\u1ea1i kh\u00e1 nhi\u1ec1u \u00edch l\u1ee3i nh\u00ecn th\u1ea5y nh\u01b0:<\/p>\n – Ti\u1ebfp c\u1eadn v\u00e0 li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp \u0111\u1ebfn c\u1ea3 th\u1ecb tr\u01b0\u1eddng kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i (\u0111ang s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a kh\u00e1ch s\u1ea1n) v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng (\u0111\u00e3 v\u00e0 s\u1ebd s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5) => t\u0103ng c\u01a1 h\u1ed9i thuy\u1ebft ph\u1ee5c v\u00e0 b\u00e1n ph\u00f2ng th\u00e0nh c\u00f4ng, t\u0103ng l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng<\/p>\n – V\u1edbi kh\u00e1ch hi\u1ec7n t\u1ea1i, vi\u1ec7c g\u1eedi email kh\u00f4ng ch\u1ec9 th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m m\u00e0 c\u00f2n c\u00f3 h\u00e0m \u00fd nh\u1eafc nh\u1edf, tr\u00e1nh vi\u1ec7c kh\u00e1ch \u0111\u1eb7t nh\u01b0ng qu\u00ean ho\u1eb7c v\u00ec l\u00fd do n\u00e0o kh\u00e1c m\u00e0 kh\u00f4ng \u0111\u1ebfn nh\u1eadn ph\u00f2ng \u0111\u00fang ng\u00e0y<\/p>\n – V\u1edbi kh\u00e1ch \u0111\u00e3 t\u1eebng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5, vi\u1ec7c g\u1eedi email c\u0169ng th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m, ch\u0103m s\u00f3c sau ph\u1ee5c v\u1ee5, t\u1eeb \u0111\u00f3, t\u0103ng m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng v\u00e0 c\u00f3 \u1ea5n t\u01b0\u1ee3ng t\u1ed1t trong h\u1ecd, k\u00edch th\u00edch ra quy\u1ebft \u0111\u1ecbnh ti\u1ebfp t\u1ee5c \u0111\u1eb7t ph\u00f2ng cho l\u1ea7n sau<\/p>\n – V\u1edbi kh\u00e1ch ti\u1ec1m n\u0103ng, vi\u1ec7c g\u1eedi email s\u1ebd gi\u00fap gi\u1edbi thi\u1ec7u v\u00e0 qu\u1ea3ng b\u00e1 s\u1ea3n ph\u1ea9m, t\u1ea1o \u1ea5n t\u01b0\u1ee3ng, k\u00edch th\u00edch \u0111\u1eb7t ph\u00f2ng v\u00ec th\u00edch hay t\u00f2 m\u00f2…<\/p>\n T\u01b0\u01a1ng \u1ee9ng v\u1edbi t\u1eebng th\u1eddi \u0111i\u1ec3m, giai \u0111o\u1ea1n ph\u00e1t tri\u1ec3n nhu c\u1ea7u t\u00ecm ki\u1ebfm th\u00f4ng tin \u0111\u1ec3 \u0111\u1eb7t ph\u00f2ng hay mua d\u1ecbch v\u1ee5 c\u1ee7a kh\u00e1ch, kh\u00e1ch s\u1ea1n s\u1ebd x\u00e1c \u0111\u1ecbnh – l\u1ef1a ch\u1ecdn g\u1eedi lo\u1ea1i email th\u00edch h\u1ee3p v\u00e0 t\u1ed1t nh\u1ea5t cho kh\u00e1ch sao cho tr\u1ea3 l\u1eddi \u0111\u01b0\u1ee3c nh\u1eefng th\u1eafc m\u1eafc c\u1ee7a h\u1ecd v\u1edbi n\u1ed9i dung r\u00f5 r\u00e0ng, t\u00ednh thuy\u1ebft ph\u1ee5c cao \u0111\u1ec3 mang l\u1ea1i k\u1ebft qu\u1ea3 t\u1ed1t nh\u1ea5t l\u00e0 b\u00e1n \u0111\u01b0\u1ee3c ph\u00f2ng. C\u1ee5 th\u1ec3, \u0111\u00f3 s\u1ebd l\u00e0 c\u00e1c giai \u0111o\u1ea1n:<\/p>\n – Ch\u00e0o m\u1eddi s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 (cho kh\u00e1ch ti\u1ec1m n\u0103ng)<\/p>\n – Ngay sau khi kh\u00e1ch \u0111\u1eb7t ph\u00f2ng<\/p>\n – Tr\u01b0\u1edbc ng\u00e0y kh\u00e1ch check-in<\/p>\n – Trong th\u1eddi gian kh\u00e1ch l\u01b0u tr\u00fa<\/p>\n – Sau khi kh\u00e1ch check-out<\/p>\n Vi\u1ec7c nh\u1eadn \u0111\u01b0\u1ee3c \u0111\u00fang lo\u1ea1i email \u0111ang c\u1ea7n gi\u00fap kh\u00e1ch h\u00e0ng gi\u1ea3i \u0111\u00e1p \u0111\u01b0\u1ee3c th\u1eafc m\u1eafc v\u00e0 b\u1ecb thuy\u1ebft ph\u1ee5c b\u1edfi kh\u00e1ch s\u1ea1n b\u1ea1n<\/p>\n C\u00e1c lo\u1ea1i Email Marketing kh\u00e1ch s\u1ea1n c\u1ea7n g\u1eedi cho kh\u00e1ch<\/p>\n +) Email n\u00e0y l\u00e0 g\u00ec?<\/p>\n \u0110\u00e2y l\u00e0 email \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn nh\u1eefng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, bao g\u1ed3m c\u1ea3 kh\u00e1ch c\u00f3 \u00fd \u0111\u1ecbnh \u0111\u1eb7t ph\u00f2ng v\u00e0 kh\u00e1ch \u0111\u00e3 t\u1eebng \u0111\u1eb7t ph\u00f2ng t\u1ea1i kh\u00e1ch s\u1ea1n v\u1edbi c\u00e1c n\u1ed9i dung ch\u00ednh l\u00e0 n\u00eau b\u1eadt l\u00ean c\u00e1c d\u1ecbch v\u1ee5 ti\u1ec7n nghi, trang thi\u1ebft b\u1ecb hi\u1ec7n \u0111\u1ea1i, ph\u00f2ng sang tr\u1ecdng, view \u0111\u1eb9p, gi\u00e1 t\u1ed1t, nhi\u1ec1u ch\u00ednh s\u00e1ch \u01b0u \u0111\u00e3i…<\/p>\n V\u1edbi kh\u00e1ch \u0111\u00e3 t\u1eebng \u0111\u1eb7t ph\u00f2ng t\u1ea1i kh\u00e1ch s\u1ea1n, email c\u00f3 th\u1ec3 bao g\u1ed3m c\u00e1c khuy\u1ebfn m\u00e3i hay voucher gi\u1ea3m gi\u00e1 v\u1edbi \u0111\u01b0\u1eddng link d\u1eabn \u0111\u1ebfn website \u0111\u1eb7t ph\u00f2ng tr\u1ef1c ti\u1ebfp c\u1ee7a kh\u00e1ch s\u1ea1n, \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho ch\u00ednh kh\u00e1ch \u0111\u00f3 ho\u1eb7c ng\u01b0\u1eddi quen c\u1ee7a h\u1ecd, \u0111i\u1ec1u n\u00e0y gi\u00fap t\u0103ng l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng, \u0111\u1ed3ng th\u1eddi PR, truy\u1ec1n th\u00f4ng mi\u1ec5n ph\u00ed.<\/p>\n +) Email \u0111\u01b0\u1ee3c g\u1eedi khi n\u00e0o?<\/p>\n T\u1ea1i th\u1eddi \u0111i\u1ec3m kh\u00e1ch \u0111ang c\u00f3 nhu c\u1ea7u t\u00ecm ki\u1ebfm th\u00f4ng tin kh\u00e1ch s\u1ea1n ph\u00f9 h\u1ee3p \u0111\u1ec3 \u0111\u1eb7t ph\u00f2ng, c\u00f3 th\u1ec3 g\u1eedi th\u01b0\u1eddng xuy\u00ean nh\u01b0ng kh\u00f4ng qu\u00e1 nhi\u1ec1u, \u0111\u1ee7 \u0111\u1ec3 spam th\u00f4ng tin v\u00e0 khi\u1ebfn kh\u00e1ch nh\u1edb \u0111\u1ebfn b\u1ea1n.<\/p>\n +) T\u1ea1i sao c\u1ea7n g\u1eedi email n\u00e0y?<\/p>\n \u0110\u1ec3 k\u00edch th\u00edch\u00a0kh\u00e1ch \u0111\u1eb7t ph\u00f2ng kh\u00e1ch s\u1ea1n, t\u1ee9c tr\u1ea3 l\u1eddi \u0111\u01b0\u1ee3c c\u00e2u h\u1ecfi c\u1ee7a kh\u00e1ch r\u1eb1ng v\u00ec sao h\u1ecd n\u00ean \u0111\u1eb7t ph\u00f2ng \u1edf kh\u00e1ch s\u1ea1n n\u00e0y, n\u00f3i m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n, \u0111\u1eb7t ph\u00f2ng n\u00e0y l\u00e0 t\u1ed1t nh\u1ea5t cho b\u1ea1n.<\/p>\n +) Email n\u00e0y l\u00e0 g\u00ec?<\/p>\n Hi\u1ec3u \u0111\u01a1n gi\u1ea3n th\u00ec \u0111\u00e2y ch\u00ednh l\u00e0 x\u00e1c nh\u1eadn \u0111\u1eb7t ph\u00f2ng, bao g\u1ed3m l\u1eddi c\u1ea3m \u01a1n v\u00ec kh\u00e1ch \u0111\u00e3 ch\u1ecdn kh\u00e1ch s\u1ea1n \u0111\u1ec3 \u0111\u1eb7t ph\u00f2ng c\u00f9ng c\u00e1c th\u00f4ng tin \u0111\u1eb7t ph\u00f2ng c\u1ee7a kh\u00e1ch nh\u01b0 lo\u1ea1i ph\u00f2ng, ng\u00e0y check-in\/ check-out, s\u1ed1 kh\u00e1ch, s\u1ed1 ph\u00f2ng, y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t (n\u1ebfu c\u00f3), gi\u00e1 ph\u00f2ng, ch\u00ednh s\u00e1ch ho\u00e0n h\u1ee7y, ti\u1ec7n nghi d\u1ecbch v\u1ee5…<\/p>\n +) Email \u0111\u01b0\u1ee3c g\u1eedi khi n\u00e0o?<\/p>\n Ngay sau khi kh\u00e1ch ho\u00e0n th\u00e0nh xong c\u00e1c b\u01b0\u1edbc \u0111\u1eb7t ph\u00f2ng theo quy \u0111\u1ecbnh. Th\u00f4ng th\u01b0\u1eddng, email n\u00e0y l\u00e0 t\u1ef1 \u0111\u1ed9ng<\/p>\n +) T\u1ea1i sao c\u1ea7n g\u1eedi email n\u00e0y?<\/p>\n T\u1ea1o s\u1ef1 tr\u00e2n tr\u1ecdng \u0111\u1ebfn kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi x\u00e1c nh\u1eadn l\u1ea1i th\u00f4ng tin \u0111\u1eb7t ph\u00f2ng \u0111\u1ec3 k\u1ecbp th\u1eddi ch\u1ec9nh s\u1eeda n\u1ebfu c\u1ea7n. Ngo\u00e0i ra, email n\u00e0y c\u00f2n \u0111\u01b0\u1ee3c d\u00f9ng nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin chuy\u1ebfn \u0111i c\u1ee7a kh\u00e1ch nh\u01b0 \u0111i ngh\u1ec9 hay c\u00f4ng t\u00e1c, ch\u1eefa b\u1ec7nh… t\u1eeb \u0111\u00f3 g\u1eedi ti\u1ebfp c\u00e1c khuy\u1ebfn m\u00e3i ho\u1eb7c offer ph\u00f9 h\u1ee3p \u0111\u1ec3 upselling, nh\u01b0 d\u1ecbch v\u1ee5 \u0111\u01b0a \u0111\u00f3n s\u00e2n bay, n\u00e2ng h\u1ea1ng ph\u00f2ng ti\u1ec7n nghi h\u01a1n, b\u00e1n th\u00eam g\u00f3i massage…<\/p>\n +) Email n\u00e0y l\u00e0 g\u00ec?<\/p>\n Th\u00f4ng b\u00e1o v\u00e0 nh\u1eafc nh\u1edf kh\u00e1ch v\u1ec1 l\u1ecbch tr\u00ecnh chuy\u1ebfn \u0111i c\u1ee7a h\u1ecd, bao g\u1ed3m \u0111\u1eb7t ph\u00f2ng kh\u00e1ch s\u1ea1n, tr\u00e1nh vi\u1ec7c kh\u00e1ch qu\u00ean kh\u00f4ng \u0111\u1ebfn nh\u1eadn ph\u00f2ng. Ngo\u00e0i ra, email c\u00f3 th\u1ec3 bao g\u1ed3m th\u00eam c\u00e1c th\u00f4ng tin h\u1eefu \u00edch nh\u01b0 ti\u1ec7n \u00edch kh\u00e1ch s\u1ea1n c\u00f3 tr\u1ea3 ph\u00ed, th\u1eddi ti\u1ebft, tour tuy\u1ebfn, \u0111i\u1ec3m du l\u1ecbch h\u1ea5p d\u1eabn, c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh l\u1ec5 h\u1ed9i trong th\u1eddi gian kh\u00e1ch l\u01b0u tr\u00fa \u0111\u1ec3 kh\u00f4ng ch\u1ec9 khi\u1ebfn kh\u00e1ch c\u1ea3m th\u1ea5y chuy\u1ebfn \u0111i c\u1ee7a h\u1ecd th\u00fa v\u1ecb, m\u00e0 c\u00f2n th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m, \u0111\u1ed3ng th\u1eddi b\u00e1n th\u00eam d\u1ecbch v\u1ee5 c\u00f3 li\u00ean k\u1ebft.<\/p>\n +) Email \u0111\u01b0\u1ee3c g\u1eedi khi n\u00e0o?<\/p>\n V\u00e0i ng\u00e0y tr\u01b0\u1edbc\u00a0khi \u0111\u1ebfn ng\u00e0y kh\u00e1ch check-in<\/p>\n +) T\u1ea1i sao c\u1ea7n g\u1eedi email n\u00e0y?<\/p>\n Nh\u1eafc nh\u1edf kh\u00e1ch v\u1ec1 d\u1ecbch v\u1ee5 \u0111\u00e3 \u0111\u1eb7t \u0111\u1ec3 tr\u00e1nh ph\u00f2ng \u0111\u00e3 kh\u00f3a nh\u01b0ng kh\u00e1ch kh\u00f4ng \u0111\u1ebfn g\u00e2y t\u1ed5n th\u1ea5t; \u0111\u1ed3ng th\u1eddi mang \u0111\u1ebfn d\u1ecbch v\u1ee5 to\u00e0n di\u1ec7n cho kh\u00e1ch, t\u0103ng m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 m\u00e0 kh\u00e1ch s\u1ea1n cung c\u1ea5p.<\/p>\n Email c\u1ea7n \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn \u0111\u00fang ng\u01b0\u1eddi, nh\u1eefng ai c\u00f3 nhu c\u1ea7u \u0111\u1eb7t ph\u00f2ng v\u00e0 th\u01b0\u1eddng xuy\u00ean check email<\/p>\n +) Email n\u00e0y l\u00e0 g\u00ec?<\/p>\n \u0110\u00f3 l\u00e0 email ch\u00e0o m\u1eebng, th\u1ec3 hi\u1ec7n th\u00e1i \u0111\u1ed9 n\u1ed3ng nhi\u1ec7t ch\u00e0o \u0111\u00f3n v\u00e0 l\u1eddi c\u1ea3m \u01a1n ch\u00e2n th\u00e0nh v\u00ec kh\u00e1ch \u0111\u00e3 ch\u1ecdn kh\u00e1ch s\u1ea1n \u0111\u1ec3 \u0111\u1eb7t ph\u00f2ng. Email c\u0169ng cung c\u1ea5p th\u00f4ng tin li\u00ean h\u1ec7 \u0111\u1ec3 kh\u00e1ch ti\u1ec7n y\u00eau c\u1ea7u th\u00eam d\u1ecbch v\u1ee5 khi c\u1ea7n<\/p>\n +) Email \u0111\u01b0\u1ee3c g\u1eedi khi n\u00e0o?<\/p>\n Ngay khi kh\u00e1ch ho\u00e0n th\u00e0nh th\u1ee7 t\u1ee5c check-in hay khi kh\u00e1ch s\u1ea1n c\u00f3 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 m\u1edbi mu\u1ed1n th\u00f4ng b\u00e1o \u0111\u1ebfn kh\u00e1ch v\u00e0 thuy\u1ebft ph\u1ee5c h\u1ecd s\u1eed d\u1ee5ng.<\/p>\n + T\u1ea1i sao c\u1ea7n g\u1eedi email n\u00e0y?<\/p>\n \u0110\u1ec3 kh\u00e1ch c\u1ea3m th\u1ea5y h\u1ecd \u0111\u01b0\u1ee3c quan t\u00e2m v\u00e0 ch\u00e0o \u0111\u00f3n, t\u1ea1o c\u1ea3m gi\u00e1c vui v\u1ebb khi l\u1ef1a ch\u1ecdn v\u00e0 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5.<\/p>\n +) Email n\u00e0y l\u00e0 g\u00ec?<\/p>\n M\u1ed9t l\u1ea7n n\u1eefa c\u1ea3m \u01a1n v\u1ec1 s\u1ef1 l\u1ef1a ch\u1ecdn c\u1ee7a kh\u00e1ch, khuy\u1ebfn kh\u00edch kh\u00e1ch \u0111\u1ec3 l\u1ea1i ph\u1ea3n h\u1ed3i l\u00e0 c\u1ea3m nh\u1eadn c\u1ee7a h\u1ecd v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 c\u1ee7a kh\u00e1ch s\u1ea1n tr\u00ean c\u00e1c trang web li\u00ean quan, \u0111\u1ed3ng th\u1eddi \u0111\u01b0a ra c\u00e1c \u01b0u \u0111\u00e3i \u0111\u1eb7c bi\u1ec7t, h\u1ea5p d\u1eabn \u0111\u1ec3 k\u00edch th\u00edch kh\u00e1ch quay l\u1ea1i \u0111\u1eb7t ph\u00f2ng cho l\u1ea7n l\u01b0u tr\u00fa sau<\/p>\n +) Email \u0111\u01b0\u1ee3c g\u1eedi khi n\u00e0o?<\/p>\n Ngay khi kh\u00e1ch ho\u00e0n th\u00e0nh th\u1ee7 t\u1ee5c check-out v\u00e0 r\u1eddi kh\u1ecfi kh\u00e1ch s\u1ea1n<\/p>\n +) T\u1ea1i sao c\u1ea7n g\u1eedi email n\u00e0y?<\/p>\n Cho kh\u00e1ch th\u1ea5y r\u1eb1ng kh\u00e1ch s\u1ea1n r\u1ea5t quan t\u00e2m \u0111\u1ebfn c\u1ea3m nh\u1eadn c\u1ee7a h\u1ecd v\u1ec1 k\u1ef3\u00a0ngh\u1ec9 t\u1ea1i kh\u00e1ch s\u1ea1n, t\u1eeb \u0111\u00f3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 t\u1ed1t \u0111\u1eb9p v\u1edbi kh\u00e1ch, khuy\u1ebfn kh\u00edch kh\u00e1ch \u0111\u0103ng k\u00fd v\u00e0 th\u1ef1c s\u1ef1 tr\u1edf th\u00e0nh\u00a0kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean.<\/p>\n – G\u1eedi \u0111\u00fang ng\u01b0\u1eddi \u0111ang v\u00e0 s\u1ebd c\u00f3 nhu c\u1ea7u \u0111\u1eb7t ph\u00f2ng<\/p>\n – G\u1eedi \u0111\u00fang kh\u00e1ch th\u01b0\u1eddng xuy\u00ean d\u00f9ng v\u00e0 ki\u1ec3m tra email<\/p>\n – Mang t\u00ednh c\u00e1 nh\u00e2n h\u00f3a, khi\u1ebfn ng\u01b0\u1eddi nh\u1eadn c\u1ea3m gi\u00e1c email\u00a0\u0111\u01b0\u1ee3c so\u1ea1n \u0111\u1ec3 g\u1eedi ri\u00eang cho h\u1ecd<\/p>\n R\u00f5 r\u00e0ng, vi\u1ec7c ch\u1ecdn \u0111\u00fang th\u1eddi \u0111i\u1ec3m – \u0111\u00fang lo\u1ea1i email g\u1eedi \u0111\u1ebfn \u0111\u00fang kh\u00e1ch c\u00f3 nhu c\u1ea7u s\u1ebd mang l\u1ea1i nhi\u1ec1u \u00edch l\u1ee3i cho ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a b\u1ea1n, m\u00e0 c\u1ee5 th\u1ec3 v\u00e0 d\u1ec5 nh\u1eadn th\u1ea5y nh\u1ea5t l\u00e0 t\u0103ng l\u01b0\u1ee3ng \u0111\u1eb7t ph\u00f2ng v\u00e0 duy tr\u00ecnh m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n Ngu\u1ed3n OTAVN t\u1ed5ng h\u1ee3p: Th\u00f4ng tin ngh\u1ec1 Kh\u00e1ch s\u1ea1n\/ Du l\u1ecbch\/ L\u01b0u tr\u00fa<\/p>\n","protected":false},"excerpt":{"rendered":" C\u00f3 th\u1ec3 b\u1ea1n ch\u01b0a bi\u1ebft r\u1eb1ng, t\u01b0\u01a1ng \u1ee9ng v\u1edbi m\u1ed7i giai \u0111o\u1ea1n ph\u1ee5c v\u1ee5 nhu c\u1ea7u c\u1ee7a kh\u00e1ch thu\u00ea, t\u1eeb tr\u01b0\u1edbc – trong – v\u00e0 sau khi \u0111\u1eb7t ph\u00f2ng, kh\u00e1ch s\u1ea1n \u0111\u1ec1u n\u00ean g\u1eedi email \u0111\u1ebfn \u0111\u00fang \u0111\u1ecba ch\u1ec9 c\u1ee7a kh\u00e1ch \u0111\u1ec3 th\u00f4ng b\u00e1o, th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m, t\u1ea1o \u1ea5n t\u01b0\u1ee3ng v\u00e0 thuy\u1ebft ph\u1ee5c […]<\/p>\n","protected":false},"author":1,"featured_media":395798,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"bottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"","hide":""},"footnotes":""},"categories":[17],"tags":[],"class_list":["post-394669","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/394669","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=394669"}],"version-history":[{"count":3,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/394669\/revisions"}],"predecessor-version":[{"id":394727,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/394669\/revisions\/394727"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/395798"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=394669"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=394669"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=394669"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"c\u00e1c](\"https:\/\/otavietnam.com\/wp-content\/uploads\/2023\/09\/cac-email-khach-san-can-gui-cho-khach-neu-muon-tang-luong-dat-phong-3.jpg\")
Email Marketing l\u00e0 g\u00ec?<\/h2>\n
T\u1ea1i sao c\u1ea7n g\u1eedi Email Marketing cho kh\u00e1ch?<\/h2>\n
Khi n\u00e0o th\u00ec c\u1ea7n g\u1eedi Email Marketing cho kh\u00e1ch?<\/h2>\n
![\"c\u00e1c](\"https:\/\/otavietnam.com\/wp-content\/uploads\/2023\/09\/cac-email-khach-san-can-gui-cho-khach-neu-muon-tang-luong-dat-phong-2.jpg\")
T\u01b0\u01a1ng \u1ee9ng s\u1ebd l\u00e0 5 lo\u1ea1i email ph\u00f9 h\u1ee3p nh\u1ea5t<\/h2>\n
#1. Email \u201c\u0110\u1eb7t ph\u00f2ng n\u00e0y l\u00e0 t\u1ed1t nh\u1ea5t cho b\u1ea1n\u201d<\/h3>\n
#2. Email \u201cC\u1ea3m \u01a1n \u0111\u00e3 \u0111\u1eb7t ph\u00f2ng\u201d<\/h3>\n
#3. Email \u201cNg\u00e0y nh\u1eadn ph\u00f2ng c\u1ee7a b\u1ea1n \u0111\u00e3 \u0111\u1ebfn\u201d<\/h3>\n
#4. Email \u201cCh\u00e0o m\u1eebng b\u1ea1n \u0111\u00e3 \u0111\u1ebfn kh\u00e1ch s\u1ea1n\u201d<\/h3>\n
#5. Email \u201cC\u1ea3m \u01a1n b\u1ea1n \u0111\u00e3 ch\u1ecdn kh\u00e1ch s\u1ea1n ch\u00fang t\u00f4i\u201d<\/h3>\n
L\u01b0u \u00fd g\u00ec khi g\u1eedi Email Marketing cho kh\u00e1ch?<\/h2>\n