{"id":394661,"date":"2023-09-27T02:26:02","date_gmt":"2023-09-27T02:26:02","guid":{"rendered":"https:\/\/otavietnam.com\/9-ky-nang-ban-hang-chuan-nhan-vien-sales-khach-san-gioi\/"},"modified":"2023-12-01T08:45:19","modified_gmt":"2023-12-01T08:45:19","slug":"8-ky-nang-ban-phong-cua-sale-phong-khach-san-gioi","status":"publish","type":"post","link":"https:\/\/otavietnam.com\/blog\/8-ky-nang-ban-phong-cua-sale-phong-khach-san-gioi\/","title":{"rendered":"8 k\u1ef9 n\u0103ng b\u00e1n ph\u00f2ng c\u1ee7a Sale ph\u00f2ng kh\u00e1ch s\u1ea1n gi\u1ecfi"},"content":{"rendered":"<p>H\u1ea7u h\u1ebft c\u00e1c kh\u00e1ch s\u1ea1n hi\u1ec7n nay \u0111\u1ec1u c\u1ea7n b\u1ed9 ph\u1eadn sales \u0111\u1ec3 t\u0103ng doanh s\u1ed1 kh\u00e1ch s\u1ea1n. M\u1ed9t nh\u00e2n vi\u00ean sales chuy\u00ean nghi\u1ec7p ph\u1ea3i trau d\u1ed3i nhi\u1ec1u k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng \u0111\u1ec3 ho\u00e0n th\u00e0nh ch\u1ec9 ti\u00eau kh\u00e1ch s\u1ea1n \u0111\u1ec1 ra. V\u1eady b\u1ea1n c\u00f3 bi\u1ebft <a href=\"https:\/\/otavietnam.com\/8-ky-nang-ban-hang-cua-cua-nhan-vien-ban-phong-sale-gioi\/\"><strong>8 k\u1ef9 n\u0103ng b\u00e1n ph\u00f2ng c\u1ee7a Sale ph\u00f2ng kh\u00e1ch s\u1ea1n gi\u1ecfi<\/strong><\/a>?<\/p>\n<p>Nhi\u1ec7m v\u1ee5 ch\u00ednh c\u1ee7a nh\u00e2n vi\u00ean sales kh\u00e1ch s\u1ea1n l\u00e0 b\u00e1n ph\u00f2ng. M\u1ed9t nh\u00e2n vi\u00ean (Nv) sales \u201c\u0111\u01b0\u1ee3c vi\u1ec7c\u201d ngo\u00e0i ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n v\u1eefng v\u00e0ng; hi\u1ec3u r\u00f5 \u0111\u1eb7c \u0111i\u1ec3m s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5 c\u1ee7a kh\u00e1ch s\u1ea1n; c\u00f3 ni\u1ec1m \u0111am m\u00ea, s\u1ef1 y\u00eau th\u00edch c\u00f4ng vi\u1ec7c\u2026 th\u00ec k\u1ef9 n\u0103ng m\u1ec1m (k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng) l\u00e0 y\u1ebfu t\u1ed1 kh\u00f4ng th\u1ec3 thi\u1ebfu. Sau \u0111\u00e2y, ch\u00fang t\u00f4i xin gi\u1edbi thi\u1ec7u m\u1ed9t s\u1ed1 k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng t\u1ed1i thi\u1ec3u ph\u1ea3i c\u00f3 c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean sales kh\u00e1ch s\u1ea1n gi\u1ecfi:<\/p>\n<figure id=\"attachment_394660\" aria-describedby=\"caption-attachment-394660\" style=\"width: 650px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-394660\" src=\"https:\/\/otavietnam.com\/wp-content\/uploads\/2023\/09\/ky-nang-ban-hang-chuan-nhan-vien-sales-khach-san-gioi-1.jpg\" alt=\"k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng chu\u1ea9n nh\u00e2n vi\u00ean sales kh\u00e1ch s\u1ea1n gi\u1ecfi\" width=\"650\" height=\"431\" srcset=\"https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/09\/ky-nang-ban-hang-chuan-nhan-vien-sales-khach-san-gioi-1.jpg 650w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/09\/ky-nang-ban-hang-chuan-nhan-vien-sales-khach-san-gioi-1-150x99.jpg 150w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/09\/ky-nang-ban-hang-chuan-nhan-vien-sales-khach-san-gioi-1-600x398.jpg 600w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/09\/ky-nang-ban-hang-chuan-nhan-vien-sales-khach-san-gioi-1-300x199.jpg 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><figcaption id=\"caption-attachment-394660\" class=\"wp-caption-text\">Ky Nang Ban Hang Chuan Nhan Vien Sales Khach San Gioi 1<\/figcaption><\/figure>\n<h2>#1. K\u1ef9 n\u0103ng giao ti\u1ebfp \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdn v\u1edbi nh\u00e2n vi\u00ean Sales<\/h2>\n<p>Giao ti\u1ebfp l\u00e0 k\u1ef9 n\u0103ng \u0111\u1ea7u ti\u00ean v\u00e0 g\u1ea7n nh\u01b0 b\u1eaft bu\u1ed9c ph\u1ea3i c\u00f3 \u0111\u1ed1i v\u1edbi m\u1ed9t Nv sales. Gi\u1ea3 d\u1ee5 ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n c\u1ee7a b\u1ea1n c\u00f2n nhi\u1ec1u h\u1ea1n ch\u1ebf nh\u01b0ng n\u1ebfu kh\u00e9o l\u00e9o trong bu\u1ed5i giao ti\u1ebfp th\u00ec kh\u00e1ch h\u00e0ng ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 vui v\u1ebb m\u00e0 b\u1ecf qua nh\u1eefng l\u1ed7i nh\u1ecf kh\u00f4ng \u0111\u00e1ng c\u00f3 v\u00e0 s\u1eb5n s\u00e0ng \u201cm\u00f3c ti\u1ec1n\u201d ra \u0111\u1ec3 \u201cmua\u201d s\u1ea3n ph\u1ea9m c\u1ee7a kh\u00e1ch s\u1ea1n. T\u1ea1o cho kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y cu\u1ed9c n\u00f3i chuy\u1ec7n di\u1ec5n ra l\u00e0 gi\u1eefa nh\u1eefng ng\u01b0\u1eddi b\u1ea1n, ng\u01b0\u1eddi th\u00e2n v\u1edbi nhau, nh\u01b0 th\u1ebf, kh\u00f4ng kh\u00ed s\u1ebd d\u1ec5 ch\u1ecbu v\u00e0 th\u00e2n thi\u1ec7n h\u01a1n, hi\u1ec7u qu\u1ea3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u0169ng cao h\u01a1n.<\/p>\n<h2>#2. T\u00e1c phong chuy\u00ean nghi\u1ec7p c\u1ee7a nh\u00e2n vi\u00ean Sale<\/h2>\n<p>S\u1ef1 ch\u1ec9n\u00a0chu trong t\u1eebng l\u1eddi n\u00f3i, c\u1eed ch\u1ec9, h\u00e0nh \u0111\u1ed9ng; \u0111\u1eb7c bi\u1ec7t l\u00e0 phong c\u00e1ch \u0103n m\u1eb7c l\u1ecbch s\u1ef1, \u1ea5n t\u01b0\u1ee3ng \u0111\u00fang m\u1ef1c s\u1ebd l\u00e0 \u0111i\u1ec3m c\u1ed9ng r\u1ea5t l\u1edbn cho cu\u1ed9c n\u00f3i chuy\u1ec7n gi\u1eefa\u00a0Nv sales v\u1edbi kh\u00e1ch h\u00e0ng. T\u00ednh chuy\u00ean nghi\u1ec7p c\u1ed9ng v\u1edbi tr\u00ed th\u00f4ng minh, s\u1ef1 nh\u1ea1y b\u00e9n, nhi\u1ec7t t\u00ecnh, ham h\u1ecdc h\u1ecfi s\u1ebd l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 v\u00f4 c\u00f9ng c\u00f3 l\u1ee3i cho ng\u01b0\u1eddi l\u00e0m sales.\u200b<\/p>\n<h2>#3. Nh\u00e2n vi\u00ean Sale bi\u1ebft c\u00e1ch c\u1ea7n n\u1eafm b\u1eaft t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng<\/h2>\n<p>C\u00e1c chuy\u00ean gia khuy\u00ean b\u1ea1n qu\u00ean t\u1ea5t c\u1ea3 c\u00e1c k\u1ef9 n\u0103ng kh\u00e1c \u0111i n\u1ebfu ch\u01b0a th\u1ef1c s\u1ef1 hi\u1ec3u \u0111\u01b0\u1ee3c t\u00e2m l\u00fd c\u1ee7a kh\u00e1ch h\u00e0ng. H\u1ecd mu\u1ed1n g\u00ec &#8211; mong \u0111\u1ee3i g\u00ec \u1edf s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n? H\u1ecd c\u1ea7n g\u00ec &#8211; c\u00f3 \u1ea5n t\u01b0\u1ee3ng t\u1ed1t ra sao v\u1edbi th\u00e1i \u0111\u1ed9 v\u00e0 t\u00e1c phong l\u00e0m vi\u1ec7c c\u1ee7a b\u1ea1n?&#8230; \u0110\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nhu c\u1ea7u hi\u1ec7n c\u00f3 c\u1ee7a kh\u00e1ch h\u00e0ng, th\u1eadm ch\u00ed mang \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng v\u01b0\u1ee3t ngo\u00e0i mong \u0111\u1ee3i s\u1ebd l\u00e0 tuy\u1ec7t chi\u00eau gi\u00fap Nv sales ch\u1ed1t deal li\u00ean t\u1ee5c. N\u00ean nh\u1edb, ph\u1ea7n \u0111a kh\u00e1ch h\u00e0ng s\u1ebd quan t\u00e2m v\u00e0 mua h\u00e0ng c\u1ee7a b\u1ea1n ngay n\u1ebfu r\u01a1i v\u00e0o c\u00e1c t\u00e2m l\u00fd ph\u1ed5 bi\u1ebfn nh\u01b0: t\u00e2m l\u00fd \u0111\u00e1m \u0111\u00f4ng, t\u00e2m l\u00fd l\u1ee3i \u00edch, t\u00e2m l\u00fd kh\u1ea9n c\u1ea5p&#8230;<\/p>\n<figure id=\"attachment_394659\" aria-describedby=\"caption-attachment-394659\" style=\"width: 650px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-394659\" src=\"https:\/\/otavietnam.com\/wp-content\/uploads\/2023\/09\/ky-nang-ban-hang-chuan-nhan-vien-sales-khach-san-gioi-2.jpg\" alt=\"k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng chu\u1ea9n nh\u00e2n vi\u00ean sales kh\u00e1ch s\u1ea1n gi\u1ecfi\" width=\"650\" height=\"487\" srcset=\"https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/09\/ky-nang-ban-hang-chuan-nhan-vien-sales-khach-san-gioi-2.jpg 650w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/09\/ky-nang-ban-hang-chuan-nhan-vien-sales-khach-san-gioi-2-150x112.jpg 150w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/09\/ky-nang-ban-hang-chuan-nhan-vien-sales-khach-san-gioi-2-600x450.jpg 600w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/09\/ky-nang-ban-hang-chuan-nhan-vien-sales-khach-san-gioi-2-300x225.jpg 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><figcaption id=\"caption-attachment-394659\" class=\"wp-caption-text\">Ky Nang Ban Hang Chuan Nhan Vien Sales Khach San Gioi 2<\/figcaption><\/figure>\n<h2>\u200b\u200b#4. K\u1ef9 n\u0103ng tr\u00ecnh b\u00e0y, ph\u00e2n t\u00edch, thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng<\/h2>\n<p>M\u1ed9t Nv sales mu\u1ed1n b\u00e1n \u0111\u01b0\u1ee3c h\u00e0ng ph\u1ea3i l\u00e0m sao cho kh\u00e1ch h\u00e0ng tin t\u01b0\u1edfng v\u00e0o s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh th\u00f4ng qua vi\u1ec7c tr\u00ecnh b\u00e0y t\u1ed5ng quan s\u1ef1 c\u1ea7n thi\u1ebft c\u1ee7a s\u1ea3n ph\u1ea9m;\u00a0ph\u00e2n t\u00edch chi ti\u1ebft nh\u1eefng \u0111i\u1ec3m m\u1ea1nh, \u0111i\u1ec3m c\u00f3 l\u1ee3i m\u00e0 s\u1ea3n ph\u1ea9m s\u1ebd mang l\u1ea1i n\u1ebfu kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd mua; t\u1eeb \u0111\u00f3 kh\u00f4n kh\u00e9o thuy\u1ebft ph\u1ee5c h\u1ecd s\u1eb5n s\u00e0ng ra quy\u1ebft \u0111\u1ecbnh mua s\u1ea3n ph\u1ea9m \u0111\u00f3. Ch\u1ec9 b\u1eb1ng l\u1eddi n\u00f3i, chia s\u1ebb trong bu\u1ed5i n\u00f3i chuy\u1ec7n, kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd mua s\u1ea3n ph\u1ea9m v\u00e0 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n cung c\u1ea5p\u00a0&#8211;\u00a0nh\u01b0 th\u1ebf l\u00e0 b\u1ea1n \u0111\u00e3 v\u1eadn d\u1ee5ng t\u1ed1t k\u1ef9 n\u0103ng tr\u00ecnh b\u00e0y, ph\u00e2n t\u00edch, thuy\u1ebft ph\u1ee5c c\u1ee7a m\u1ed9t Nv sales\u200b gi\u1ecfi.<\/p>\n<h2>#5. Bi\u1ebft s\u1eed d\u1ee5ng th\u1eddi gian v\u00e0 c\u00e1c c\u00f4ng c\u1ee5 ph\u1ee5c v\u1ee5 c\u00f4ng vi\u1ec7c<\/h2>\n<p>B\u1ea1n s\u1ebd b\u1ecb ng\u1eadp l\u1ee5t trong \u0111\u1ed1ng c\u00f4ng vi\u1ec7c n\u1ebfu kh\u00f4ng bi\u1ebft ph\u00e2n chia, s\u1eafp x\u1ebfp v\u00e0 qu\u1ea3n l\u00fd th\u1eddi gian. Nh\u01b0 th\u1ebf, nhi\u1ec1u nhi\u1ec7m v\u1ee5 s\u1ebd b\u1ecb tr\u00ec ho\u00e3n, tr\u00f4i tr\u01b0\u1ee3t, th\u1eadm ch\u00ed kh\u00f4ng th\u1ec3 ho\u00e0n th\u00e0nh. Ngh\u0129a l\u00e0, hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean sales kh\u00f4ng cao. Ngo\u00e0i ra, c\u0169ng ph\u1ea3i bi\u1ebft \u0111\u00e1nh gi\u00e1 \u0111\u1ec3 \u01b0u ti\u00ean nh\u1eefng ph\u1ea7n vi\u1ec7c quan tr\u1ecdng th\u1ef1c hi\u1ec7n tr\u01b0\u1edbc, tr\u00e1nh vi\u1ec7c b\u1ecf s\u00f3t hay l\u01a1 l\u00e0, ch\u1ee7 quan g\u00e2y h\u1eadu qu\u1ea3 nghi\u00eam tr\u1ecdng.\u00a0Trong th\u1eddi \u0111\u1ea1i c\u00f4ng ngh\u1ec7 hi\u1ec7n nay, m\u00e1y m\u00f3c l\u00e0 tr\u1ee3 th\u1ee7 \u0111\u1eafc l\u1ef1c c\u1ee7a con ng\u01b0\u1eddi trong h\u1ea7u h\u1ebft c\u00e1c c\u00f4ng vi\u1ec7c. C\u00e1c ph\u1ea7n m\u1ec1m, \u1ee9ng d\u1ee5ng li\u00ean quan, h\u1ed7\u00a0tr\u1ee3 cho ho\u1ea1t \u0111\u1ed9ng b\u00e1n h\u00e0ng c\u1ee7a Nv sales \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng r\u1ed9ng r\u00e3i. V\u00ec v\u1eady, bi\u1ebft s\u1eed d\u1ee5ng nh\u1eefng c\u00f4ng c\u1ee5 ph\u1ee5c v\u1ee5 cho c\u00f4ng vi\u1ec7c c\u0169ng l\u00e0 m\u1ed9t k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng cho Nv sales trong kh\u00e1ch s\u1ea1n.<\/p>\n<p>Tr\u01b0\u1edbc khi g\u1ecdi \u0111i\u1ec7n cho kh\u00e1ch h\u00e0ng n\u1ebfu c\u00f3 th\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 t\u00ecm hi\u1ec3u qua v\u1ec1 kh\u00e1ch h\u00e0ng nh\u01b0 t\u00ecm ki\u1ebfm s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, h\u00ecnh \u1ea3nh, c\u00f4ng vi\u1ec7c c\u1ee7a kh\u00e1ch h\u00e0ng&#8230; s\u1ebd gi\u00fap b\u1ea1n ch\u1ee7 \u0111\u1ed9ng, t\u1ef1 tin khi n\u00f3i chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<h2>#6. Bi\u1ebft h\u1ecfi nh\u1eefng c\u00e2u h\u1ecfi th\u00f4ng minh, kh\u01a1i g\u1ee3i tr\u00ed t\u00f2 m\u00f2<\/h2>\n<p>\u201cH\u1ecfi ng\u01b0\u1ee3c\u201d l\u1ea1i kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t trong nh\u1eefng k\u1ef9 n\u0103ng c\u1ea7n c\u00f3 c\u1ee7a m\u1ed9t Nv sales &#8220;\u0111\u01b0\u1ee3c vi\u1ec7c&#8221;. B\u1eb1ng c\u00e1ch \u0111\u1eb7t ra nh\u1eefng c\u00e2u h\u1ecfi th\u00f4ng minh, kh\u01a1i g\u1ee3i tr\u00ed t\u00f2 m\u00f2 cho kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 b\u1ea1n s\u1ebd n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c nhu c\u1ea7u, nguy\u1ec7n v\u1ecdng th\u1ef1c s\u1ef1 c\u1ee7a h\u1ecd \u0111\u1ec3 ti\u1ebfn h\u00e0nh ph\u00e2n t\u00edch \u0111\u00fang theo h\u01b0\u1edbng v\u1eeba c\u00f3 l\u1ee3i cho kh\u00e1ch s\u1ea1n v\u1eeba \u0111\u00e1p \u1ee9ng mong mu\u1ed1n kh\u00e1ch h\u00e0ng, nh\u01b0 th\u1ebf s\u1ebd d\u1ec5 d\u00e0ng thuy\u1ebft ph\u1ee5c h\u1ecd s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m.<\/p>\n<h2>#7. L\u00e0m ch\u1ee7 to\u00e0n b\u1ed9 cu\u1ed9c n\u00f3i chuy\u1ec7n<\/h2>\n<p>\u0110\u00e2y c\u0169ng \u0111\u01b0\u1ee3c coi l\u00e0 m\u1ed9t trong nh\u1eefng k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p c\u1ee7a nh\u00e2n vi\u00ean sales trong kh\u00e1ch s\u1ea1n. Linh ho\u1ea1t trong giao ti\u1ebfp, \u1ee9ng x\u1eed; bi\u1ebft r\u00f5 trong ho\u00e0n c\u1ea3nh n\u00e0y n\u00ean v\u00e0 kh\u00f4ng n\u00ean n\u00f3i hay l\u00e0m g\u00ec; s\u1eed d\u1ee5ng c\u00e2u t\u1eeb ph\u00f9 h\u1ee3p, c\u00f3 s\u1ee9c thuy\u1ebft ph\u1ee5c cao; \u0111\u01b0a ra nh\u1eefng th\u00f4ng tin ch\u00ednh x\u00e1c, ng\u1eafn g\u1ecdn nh\u01b0ng \u0111\u1ee7 \u00fd \u0111\u1ec3 \u201ct\u00e1c \u0111\u1ed9ng ng\u1ea7m\u201d l\u00ean \u00fd \u0111\u1ecbnh mua c\u1ee7a kh\u00e1ch h\u00e0ng. L\u00e0m ch\u1ee7 to\u00e0n b\u1ed9 cu\u1ed9c n\u00f3i chuy\u1ec7n gi\u1eefa m\u00ecnh v\u1edbi kh\u00e1ch h\u00e0ng, lu\u00f4n c\u00f3 c\u00e1ch h\u01b0\u1edbng kh\u00e1ch h\u00e0ng \u0111i theo m\u1ee5c \u0111\u00edch ch\u1ee7 \u0111\u1ea1o c\u1ee7a to\u00e0n b\u1ed9 cu\u1ed9c giao d\u1ecbch l\u00e0 mua s\u1ea3n ph\u1ea9m.\u00a0Tr\u00ecnh b\u00e0y t\u1ed5ng quan &#8211; Ph\u00e2n t\u00edch chi ti\u1ebft &#8211; Thuy\u1ebft ph\u1ee5c mua s\u1ea3n ph\u1ea9m l\u00e0 m\u1ed9t trong nh\u1eefng k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng quan tr\u1ecdng nh\u1ea5t c\u1ee7a Nv sales<\/p>\n<figure id=\"attachment_394662\" aria-describedby=\"caption-attachment-394662\" style=\"width: 650px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-394662\" src=\"https:\/\/otavietnam.com\/wp-content\/uploads\/2023\/09\/ky-nang-ban-hang-chuan-nhan-vien-sales-khach-san-gioi-3.jpg\" alt=\"k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng chu\u1ea9n nh\u00e2n vi\u00ean sales kh\u00e1ch s\u1ea1n gi\u1ecfi\" width=\"650\" height=\"431\" srcset=\"https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/09\/ky-nang-ban-hang-chuan-nhan-vien-sales-khach-san-gioi-3.jpg 650w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/09\/ky-nang-ban-hang-chuan-nhan-vien-sales-khach-san-gioi-3-150x99.jpg 150w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/09\/ky-nang-ban-hang-chuan-nhan-vien-sales-khach-san-gioi-3-600x398.jpg 600w, https:\/\/otavietnam.com\/blog\/wp-content\/uploads\/2023\/09\/ky-nang-ban-hang-chuan-nhan-vien-sales-khach-san-gioi-3-300x199.jpg 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><figcaption id=\"caption-attachment-394662\" class=\"wp-caption-text\">Ky Nang Ban Hang Chuan Nhan Vien Sales Khach San Gioi 3<\/figcaption><\/figure>\n<h2>#8. T\u00f4n tr\u1ecdng v\u00e0 quan t\u00e2m \u0111\u1ebfn kh\u00e1ch h\u00e0ng<\/h2>\n<p>T\u00f4n tr\u1ecdng v\u00e0 quan t\u00e2m chu \u0111\u00e1o kh\u00f4ng mang t\u00ednh quy\u1ebft \u0111\u1ecbnh nh\u01b0ng l\u1ea1i l\u00e0 \u201cch\u1ea5t x\u00fac t\u00e1c\u201d ban \u0111\u1ea7u v\u00f4 c\u00f9ng h\u1eefu \u00edch th\u00fac \u0111\u1ea9y quy\u1ebft \u0111\u1ecbnh mua c\u1ee7a kh\u00e1ch h\u00e0ng. Ch\u1ec9 khi h\u1ecd c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c kh\u00f4ng kh\u00ed cu\u1ed9c n\u00f3i chuy\u1ec7n t\u1ef1 nhi\u00ean, g\u1ea7n g\u0169i; t\u00e2m tr\u1ea1ng h\u1ecd tho\u1ea3i m\u00e1i, vui v\u1ebb\u2026 th\u00ec m\u1ecdi v\u1ea5n \u0111\u1ec1 c\u00f3 th\u1ec3 t\u1eeb t\u1eeb n\u00f3i chuy\u1ec7n v\u00e0 gi\u1ea3i quy\u1ebft.<\/p>\n<p>Tr\u00ean \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng cho Nv sales trong kh\u00e1ch s\u1ea1n m\u00e0 ch\u00fang t\u00f4i t\u1ed5ng h\u1ee3p \u0111\u01b0\u1ee3c. T\u00f9y thu\u1ed9c v\u00e0o y\u00eau c\u1ea7u v\u00e0 t\u00ednh ch\u1ea5t c\u00f4ng vi\u1ec7c s\u1ebd \u0111\u00f2i h\u1ecfi th\u00eam nh\u1eefng k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft kh\u00e1c. N\u00ean nh\u1edb, m\u1ecdi k\u1ef9 n\u0103ng, \u0111\u1eb7c bi\u1ec7t l\u00e0 k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p c\u1ee7a Nv sales kh\u00f4ng t\u1ef1 nhi\u00ean m\u00e0 c\u00f3. Th\u00e0nh c\u00f4ng l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a s\u1ef1 n\u1ed7 l\u1ef1c, ni\u1ec1m \u0111am m\u00ea v\u00e0 tinh th\u1ea7n h\u1ecdc h\u1ecfi, trau d\u1ed3i kinh nghi\u1ec7m kh\u00f4ng ng\u1eebng ngh\u1ec9.<\/p>\n<p>V\u1edbi nh\u1ee9ng b\u1ea1n l\u00e0m <strong>Sales &amp; Marketing online<\/strong> th\u00ec vi\u1ec7c hi\u1ec3u bi\u1ebft v\u1ec1 c\u00f4ng ngh\u1ec7, thu\u1eadt to\u00e1n, xu h\u01b0\u1edbng\/ trend hay nh\u1eefng y\u1ebfu t\u1ed1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean m\u00f4i tr\u01b0\u1eddng online s\u1ebd gi\u00fap cho c\u00e1c b\u1ea1n t\u00ecm ki\u1ebfm, t\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i cao h\u01a1n. B\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o n\u1ed9i dung <a href=\"http:\/\/daotao.otavietnam.com\/\"><strong>\u0111\u00e0o t\u1ea1o Sales OTA th\u1ef1c chi\u1ebfn 1-1<\/strong><\/a> \u0111\u1ec3 trang b\u1ecb cho m\u00ecnh m\u1ed9t n\u1ec1n t\u1ea3ng ki\u1ebfn th\u1ee9c v\u1eefng ch\u1eafc tr\u01b0\u1edbc khi chuy\u1ec3n sang l\u0129nh v\u1ef1c Sales nh\u00e9!<\/p>\n<p style=\"text-align: right;\">Ngu\u1ed3n OTAVN t\u1ed5ng h\u1ee3p: Th\u00f4ng tin ngh\u1ec1 Kh\u00e1ch s\u1ea1n\/ Du l\u1ecbch\/ L\u01b0u tr\u00fa<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>H\u1ea7u h\u1ebft c\u00e1c kh\u00e1ch s\u1ea1n hi\u1ec7n nay \u0111\u1ec1u c\u1ea7n b\u1ed9 ph\u1eadn sales \u0111\u1ec3 t\u0103ng doanh s\u1ed1 kh\u00e1ch s\u1ea1n. M\u1ed9t nh\u00e2n vi\u00ean sales chuy\u00ean nghi\u1ec7p ph\u1ea3i trau d\u1ed3i nhi\u1ec1u k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng \u0111\u1ec3 ho\u00e0n th\u00e0nh ch\u1ec9 ti\u00eau kh\u00e1ch s\u1ea1n \u0111\u1ec1 ra. V\u1eady b\u1ea1n c\u00f3 bi\u1ebft 8 k\u1ef9 n\u0103ng b\u00e1n ph\u00f2ng c\u1ee7a Sale ph\u00f2ng kh\u00e1ch s\u1ea1n [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":395799,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"2","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"bottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"0","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"1","zoom_button_out_step":"3","zoom_button_in_step":"5","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"1","show_inline_post_related":"1"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"","hide":""},"footnotes":""},"categories":[17],"tags":[],"class_list":["post-394661","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-sale-marketing"],"_links":{"self":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/394661","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/comments?post=394661"}],"version-history":[{"count":3,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/394661\/revisions"}],"predecessor-version":[{"id":395800,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/posts\/394661\/revisions\/395800"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media\/395799"}],"wp:attachment":[{"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/media?parent=394661"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/categories?post=394661"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otavietnam.com\/blog\/wp-json\/wp\/v2\/tags?post=394661"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}